Progent's Microsoft-certified consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and onsite assessment and migration support for Microsoft Windows 10 provided by Progent's consultants include ROI estimates, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, network optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.


Additional Topics of Interest

Cisco Help Desk Online Consulting
Remote Support Services in Seattle, WA

The Contact Center support model adopted by Progent's Technical Response Center offers small and midsize organizations an efficient alternative to dependence on freelance service individuals by offering broad technical knowledge shared by numerous support groups, optional round-the-clock access to urgent help, escalation capability to appropriate engineers for handling the most intractable problems, service consistency and dependability, prompt follow through overseen by veteran support managers, a variety of convenient techniques for initiating support jobs, and a high level of process transparency enabled by ticket tracking and accessible via a web portal.

Forefront Network Inspection System Remote Support
Remote Technical Support for Forefront Network Inspection System

Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft ISA Server and provides a easily managed Internet gateway that delivers a one-server platform for an array of security functions including an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified consultants can help your company to design and carry out pilot and production deployments; integrate Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also help your organization to migrate economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.

Building to Building Wireless Case Study
Case Study for Proxim Wireless in Garland

Progent delivered a wireless integration environment that enabled a school to increase productivity and avoid the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered improved performance and reliability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it offered immunity to local interference.




Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security strategy, streamline network management, assist with creating applications, and build and test a DR/BC plan.

iPad Connectivity Specialist
Mac VoIP Network Consulting in Napa, CA

Progent's Mac networking engineers can help you with a broad range of network foundation issues including network architecture, off-site and mobile connectivity, internetwork compatibility, protection, and emerging technologies such as VoIP and high-speed wireless networking. For company networks built exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to deal with the complexity of planning, configuring, and maintaining a system infrastructure that is robust, secure, efficient and supportive of your corporate goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network solution. Progent can also give you access to certified experts to help you with Cisco routers and switches.

VBA Development
Oklahoma City, Oklahoma Web Commerce Designer

If you want to update your production web site, create internal websites for purposes such as human resources or worker education, design a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's consultants can also show you how to build and maintain a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web solutions.

MS CRM Remote Technical Support
Support

Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive customer interactions. Integrated Sales and Customer Service modules allow employees to share data to help improve selling success and deliver steady, efficient customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your Bay Area company with a certified MSCRM professional who can show you how to integrate Microsoft CRM with your sales or customer service databases.

Adobe After Effects Education
Classes Sacramento, CA

Progent's Apple Mac experts can support the creative facets of Macintosh computing by providing help services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.

Consult for Word Web App
Engineers in Wichita, Kansas

Progent's certified Office Word and Office 365 Word experts can provide a wide selection of affordable online support services to assist you to manage your current Microsoft Office Word environment or assist you to upgrade to a current release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between different releases of Office Word, integrating Office Word with different Microsoft Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and remote training customized for individuals or groups.

Microsoft Solutions Framework Project Methodology Tech Outsourcing
Microsoft Solutions Framework Project Methodology Small Business IT Outsourcing Lubbock, TX

When performing consulting tasks for enterprise clients, Progent follows a structured methodology driven by specified milestones in order to achieve financial, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design tuning, and expert implementation. All facets are recorded to make available a detailed description of IT services delivered and to help in downstream system support.

SQL Server Management Studio Support Outsourcing
SQL Server 2012 Migration Onsite Technical Support

Progent can provide the expertise of Microsoft-certified engineers as well as seasoned software developers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and certified security consultants to assist you to assess the potential benefits of SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

Core Routers Technical Consultant
Integrated Services Routers Consultant Services Boston, MA

Cisco has developed an extensive array of routers that includes routers built to deliver the security, bandwidth, and reliability demanded by organizations from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you add new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.

Windows Server Essentials and Exchange Specialist
Microsoft Windows Server Essentials Consultant in Rolling Meadows, IL

Microsoft Windows Server Essentials is a value-priced, versatile operating system that enables small businesses to transition from the traditional physical on-premises datacenter to the modern hybrid networking paradigm that combines both local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential productivity and cost advantages of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management support so you can plan and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting help, technical support, and customized training.


















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