Progent's engineers can provide a range of network consulting services to help companies of any size to deploy, manage, and troubleshoot environments that incorporate workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to design and configure testing labs to assess Windows 8.1 and develop and implement Windows 8.1 deployment plans following industry best practices.

Additional Topics of Interest

Dynamics GP Enterprise Reporting Contract Programming
Dynamics GP Development Professionals in Jacksonville, Florida

Microsoft Dynamics GP accounting offers analytics and reporting features that allow you to track all business processes, revenues and spending, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting support expertise can help you create reports that let you analyze your business more thoroughly, converting uncooked data into useful management information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver specialized business application development and eCommerce applications that work transparently with Dynamics GP/Great Plains.

Consultant for Offsite Managed Backup and Recovery Services
ProSight Data Protection Services BDR Solutions Technical Support Services in Georgia

ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and enables fast recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data.

Progent Management Team Consolidation
Design Companies for Progent's Management in Alameda, California

Progent's management team consists of seasoned professionals with decades of experience providing computer consulting, technical support, and long-term information system planning to businesses ranging from startups to global enterprises. Great support calls for great personnel, and Progent has assembled a management team able to provide businesses with the top service value available anywhere.

Service Database Online Technical Support
Aurora IT Services for Tracking Service Costs

Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike many independent consultants or local support firms who offer scant documentation or details of services done, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by each consultant to each customer. The discipline of documenting and organizing support activity results in more effective support and eliminates a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to release vital service information.

Online Help for Microsoft Virtual PC for Mac

For businesses that have a mix of Mac and Windows computers, there are two popular alternatives for running Windows-dependent applications on macOS or OS X: an external connection to an actual Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a networked Windows-based PC to run Microsoft Windows applications and share network resources. Virtual PC for Mac emulates Windows on an Apple Mac system so that you are able to run Windows software directly. Progent's Mac technology support experts can help your organization to maintain these solutions for running Microsoft Windows software on your Macs and can in addition help your business to evaluate and install other products for Windows PC simulation.

WatchGuard XTM Firewall Security Firms
WatchGuard SSL VPN Network Security Test

Progent provides support services for WatchGuard Firewall/VPN security products such as the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall security product that fits your security plan and meets your computer budget. Progent can also assist you to integrate WatchGuard Firewall/VPN and SSL VPN devices with protection technology from other suppliers and provide a convenient source for technical support, education, and security consulting.

Linux RedHat Phone-based Engineer
Linux RedHat Remote Consult in Chicago, IL

Progent provides national urgent technical support and troubleshooting services for companies who operate environments powered by versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft products. Online technical support offers optimum return for your IT dollar by extending user efficiency and limiting the hours billed for computer analysis and repair. Sophisticated remote access technology and skilled technicians and consultants allow Progent to handle most network issues without squandering time and money by going to your site. In most of situations your network problems can be dealt with by telephone or through a combination of telephone support and remote access. Progent can make available Cisco CCIE network experts and CISM and CISSP certified security professionals to help you with the toughest network problems.

Consultant for City Government
Services for Small Government Cisco Menlo Park

Progent has a long background providing a broad range of remote network support and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industry’s pioneers in providing advanced remote IT consulting and has delivered network solutions to clients in all 50 states. Online support eliminates travel expenses and resolves problems more quickly than onsite support.

Specialists for Linux Network Monitoring, Nagios and MRTG
Online Consulting

Network monitoring commonly consists of tracking a system's resource usage in order to identify data traffic bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux or UNIX and can be deployed to observe mixed-platform environments where Linux and Windows coexist. Progent's system support consultants can show you how to take advantage of both these programs to tune and repair your network. Progent's UNIX support professionals provide small businesses and developers assistance with managing and servicing UNIX and Linux systems that coexist with Windows-based products.

Windows 2000 Server Configuration
Windows Server 2000 Upgrading in Aurora

Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2000 Servers and can simplify system administration, provide tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and execute a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing test installations to eliminate the technical risk involved with moving to Windows Server 2003 by uncovering potential hardware and software compatibility problems.

Fault Tolerant Internet Data Center Computer Consultants
High Availability Data Centers Consultant

Progent's Data Center engineers can show you how to select high availability data centers that match the particular requirements of your company. High availability Internet Data Centers are particularly appealing to small businesses due to of their low cost and convenience compared to taking a do-it-yourself approach. Attempting to design an in-house data center that offers even a minimum level of fault tolerance is too expensive for most small companies. Progent is ready to help you reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a full array of engineering and support services.

Network Support Help Desk Troubleshooting
Information Technology Consulting Maryland

Progent's Computer Help Desk Outsourcing Services are intended especially for small organizations who require fast availability of a Help Desk Call Center with professional phone support and full escalation options but who have to work within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.

Computer Consultant for Exchange 2016 Data Loss Prevention
Microsoft Exchange Technology Consulting Services in Houston, TX

Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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