For small office networks located anywhere in the state of Wisconsin, Progent's Microsoft qualified consultants can provide online help and troubleshooting to repair your network problems fast and affordably. Progent has developed world-class skills, advanced software tools, and support knowledge bases to identify and repair IT problems while avoiding the cost and delays normally associated with in-person technical service visits.

If your Wisconsin business is situated beyond the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local network support choices may be limited in technical capability, or unavailable during an emergency. This can result in a computer network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical projects for a varied range of clients. This means you get not just the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between sites that are up to 185 miles (300km) apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can assist you to plan, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to prove compliance with information assurance standards and regulatory mandates.

Cisco Unified CM and Unified CM Express Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the foundation of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer a borderless IP-PBX solution by integrating with unified messaging applications that include Unified CM IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified CUCM experts can help with any facet of Unified CM configuration and debugging in areas such as integrating Voice over IP phones and desktop video phones, designing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE networking support, creating Cisco UCS server failover systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Citrix Desktop Virtualization Engineering Support
Progent's Citrix-certified virtual desktop consultants can assist you to plan, deploy, administer, and support a virtualized Windows application delivery and management system by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and support an off-site datacenter that features high uptime, advanced protection, and fast recovery. Progent can also assist you manage and support other virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.

Disaster Recovery/Business Continuity Planning Support Services
Progent can provide high-level online expertise for business continuity planning, validation, and education to help your company to respond to potential disasters, minimize downtime for your vital network operations, avoid lost information, and comply with regulatory mandates and business requirements. Progent's business continuity experts can work closely with your management and IT support group to perform risk analysis, define dependencies, specify human and physical resources required to operate your business, prioritize key network services and specify acceptable recovery times, select hot backup sites, set up secure remote connectivity for key workers, plan notification systems and assign responsibilities for staff, document a comprehensive recovery and test plan, and train management and technical staff to execute your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to create a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure public cloud.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection solution incorporates cutting edge behavior analysis technology to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack progression including filtering, identification, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read about Progent's complete ProSight portfolio of value-priced managed services for small and medium-size businesses.

64-bit Computing Migration Help
Progentís 64-bit migration support experts can assist you to update your application servers and workstations efficiently from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of migrating to 64-bit processing, design a cost-effective upgrade process that reduces operational interruptions, and provide timely online support to aid your organization to configure 64-bit software and application software on your current computers. Progent's Microsoft-certified consultants can assist you to install the 64-bit versions of Microsoft platforms like Windows Server, Exchange Server, Windows 10, and Office Excel.

Upgrade Consulting for Skype for Business
Progent's Skype for Business integrators offer remote and onsite consulting services for organizations of all sizes to evaluate the benefits of upgrading to Skype for Business from any release of Lync Server or Office Communications Server. Progent can help you to plan a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you design and validate a security strategy for your Skype for Business solution that is compliant with regulatory requirements.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to validate the knowledge of computer security experts. GIAC accreditations are recognized by companies and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for all of the security services addressed under GIAC accreditation including auditing network vulnerability, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting security incidents.

Data Backup and Recovery Consultants
Progent's data backup experts can provide support for a broad array of utilities and technologies that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent can help you with all major backup products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as an affordable outsourced solution for secure backup/disaster recovery (BDR).

Citrix Certified XenServer Virtualization Consulting Services
Progent's Citrix XenServer virtualization engineers can assist you to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can help your IT organization to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer environment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.

Talk to a Progent Computer Consultant
To see how to access a Progent computer consultant for remote or on-premises support in , call 1-800-993-9400 or go to Remote Computer Help.














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