If your company computer network is in Wisconsin you can have fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to help with critical issues that threaten your IT network. Progent retains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available by phone of any nationwide support firm in the country. Rates are competitive, charges are per minute, sign-up is immediate, and support is world class.

In case your Wisconsin office is located some distance from more populated metropolitan areas including Milwaukee, Madison, Green Bay, or Kenosha, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be limited when you have an emergency. This can result in a drop in income for your company, upset clients, unproductive workers, and distracted management. By utilizing Progent's online services, you have access to a certified engineer ready to deliver expertise whenever you need it to get your computer network running.

Because Progent bills for online service by the minute, your business owes just for support delivered. Progent requires no service activation surcharge. Many remote consulting companies demand large minimum payments or bill for each fifteen minutes or longer. Progent's by-the-minute granularity and simple pricing policy save you from large tabs for quick fixes.

If your Wisconsin business requires online help for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or see Contact Progent.

Why is Progent's Remote Technical Support Program Unique?
Progent's seasoned team of remote consulting engineers offers a wide range of in-depth information technology knowledge. This allows Progent's online service specialists to deal successfully with the most complex network trouble faster than is possible with ordinary third-party service firms or with the in-house IT staff usually available to smaller companies. Progent has refined the technology and skills to repair technical issues efficiently in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Solaris, Mac OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE support experts have earned major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a number of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To help businesses that maintain networks incorporating a combination of UNIX/Linux and Microsoft technology, Progent's online support group can provide the help of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent provides online support from engineers with a variety of security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems streamlines service escalation, when called for, to experts with sufficient competence to deal with particularly intractable support calls. This speeds up remediation of serious problems, prevents system disruption, and reduces technical support invoices.

For companies anywhere in Wisconsin, Progent allows fast remote contact with UNIX/Linux, Sun Solaris, Mac consultant for emergency expertise to repair computer issues that are affecting business productivity but are not within the comfort zone of your in-house IT service group. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-qualified engineers can connect to your network with advanced remote support technologies that allow them to provide rapid and economical analysis and repair of critical IT issues.

Services Progent's Online Consulting Experts Can Provide Your Wisconsin Company
Progent's network engineers are qualified to provide advanced assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Windows technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X remote network support staff can help Wisconsin companies to maintain a large array of IT products and technologies including system architecture, messaging solutions, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple Mac OS X systems, VMware products for processor economization and centralized administration, and transitioning from legacy applications to contemporary environments powered by newer versions of UNIX/Linux, Solaris, Mac OS X, or MS Windows.

Progent's service experts offer remote technical help for computers powered by major variants of the UNIX operating system such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux packages including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who earn this prestigious certification only after intense examinations given by Cisco. The vast majority of CCIEs work for big enterprises or national Internet service providers (ISPs), and consequently their services are not conveniently available to the general public.

Cisco authorized engineers from Progent can help your company to architect, implement, and support a converged network infrastructure that can streamline business processes, reduce expenses, and speed time to positive ROI. By combining Cisco routers experience with Cisco Catalyst switches support and Cisco wireless products configuration assistance, Progent can greatly improve the business value of your integrated network in Wisconsin. For more concerning Progent's expertise in Cisco infrastructure, refer to Cisco Technology Engineering Services.

Gold Partner for Online Consulting for Windows
Progent's Microsoft-certified remote support engineers offer computer troubleshooting and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your business the assistance of consulting engineers who can assist your company with a broad variety of technology expertise such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 maintenance, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 monitoring and support, SharePoint Server application development, Lync integration and Office Communications Server upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server training, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Qualified Network Security Engineers
Progent provides you contact with expert CISM, CISA and CISSP security consultants who offer a range of security services to strengthen the protection of your UNIX, Linux, Solaris, or Apple Mac environment against attacks or assist you to recuperate quickly from an attack. Security services available from Progent include: extensive security audits utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds and Nikto; rapid recuperation from virus and worm assaults; integrating firewalls; establishing safe techniques for remote and mobile connectivity; protecting your email infrastructure against spam and DHA attacks; and setting up continual network monitoring. To find out additional information concerning Progent's security services for small and midsize businesses, refer to Progent's Professional Expertise for Network Security.

Business Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Mac environments by offering help services and training in graphics, audio, and video. Progent's support professionals offer help in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers in-depth engineering support and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for familiar Microsoft business applications including Microsoft CRM, Project, Microsoft Word, and Excel. For additional information on Progent's consulting, programming, and training services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Group.

Help Desk Call Center Support and Outsourcing Alternatives
Progent offers three programs for Help Desk services that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended mainly for companies who require the timely accessibility of an effective Help Desk Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your existing Helpdesk team. Progent can act as a main Help Desk for your organization, serve as an escalation alternative for tough technical problems, or be ready in overflow instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk Call Center or improving your current one, selecting or programming Help Desk software products to address the special needs of your company, or adding temporary staff to work remotely in conjunction with your internal Call Center group to deal with high-demand events such as system upgrades.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk Call Center team of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft professionals can give your customers instant communication with a large support team with years of background delivering phone help and online repair service for small and medium-size business networks. Progent's concentration is on earning the Call Center a respected reputation as a significant driver of business performance, and Progent's goal is to resolve rather than merely document problems. To read more information about Progent's Call Center outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Online Support Tools
Progent's highly evolved service reporting system includes thorough records of all service delivered to Progent's customers. Each active Progent team engineer has access to the history of services provided to each customer by any staff member. This history of problems and resolutions is organized as a conveniently accessible proprietary knowledge base that enables Progent's online technical engineers to share their experiences with the whole team to make sure that the quality of Progent's support improves daily. Progent's certifications with major vendors including Cisco and Microsoft make available additional vast technical support databases and to vendors' internal support staff that enable Progent's remote consulting specialists to arrive at the best solutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
To find out how you can ask a UNIX/Linux engineer or a Certified CCIE for urgent online engineering support in Wisconsin, call 1-800-993-9400 or go to Urgent Online Computer Support.

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