If your company IT network is in Wisconsin you now have quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to fix the toughest problems that threaten your network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available by phone of any independent support organization in the country. Rates are competitive, billing is by the minute, sign-up is fast, and service is world class.

In case your Wisconsin organization is based some distance from larger urban neighborhoods like Milwaukee, Madison, Green Bay, or Kenosha, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often limited during a crisis. This can cause lost productivity for your business, angry customers, unproductive employees, and distracted management. By utilizing Progent's online services, you have access to a certified professional who can provide assistance whenever you have to have it to get your information system operating.

Since Progent bills for online support per minute, your business owes exclusively for technical help delivered. Progent imposes no service activation charge. Some online consulting companies demand large minimum payments or bill for each fifteen minutes or more. Progent's small granularity and simple pricing policy eliminate unexpectedly large tabs for quick fixes.

If your Wisconsin company requires remote support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Services Unique?
Progent's seasoned staff of online consulting professionals possesses a wide array of world-class information technology skills. This allows Progent's remote service specialists to resolve the most challenging network trouble more quickly than is feasible with typical third-party support organizations or with the internal support resources commonly available to small or mid-size businesses. Progent has developed the technology and experience to fix technical issues efficiently in many different computer environments that feature mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE service specialists have qualified for professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also hold a number of high-level Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, and Design Professional.

To help companies that maintain environments powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote service group makes available the expertise of engineers who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers online support from professionals who hold recognized security certifications including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to resolve unusually tough jobs. This accelerates remediation of serious network problems, prevents system disruption, and reduces maintenance bills.

For companies throughout Wisconsin, Progent allows immediate remote communication with a UNIX, Linux, Sun Solaris, macOS or OS X specialist for urgent assistance to troubleshoot network problems that are hurting business productivity but are outside the scope of your in-house computer service resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-qualified engineers can analyze your system via state-of-the-art remote troubleshooting tools that allow them to provide quick and affordable evaluation and resolution of critical network issues.

Services Progent's Online Consulting Experts Can Offer Your Wisconsin Business
Progent network engineers can provide expert assistance for a comprehensive array of UNIX, Apple, Cisco, and Microsoft solutions including:

Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer service team can assist Wisconsin companies with a comprehensive set of information products and technologies that include network infrastructure, messaging support, security expertise for computer systems and business operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server products for processor consolidation and streamlined management, and transitioning from older applications to contemporary environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's service experts offer online troubleshooting for computers based on leading derivatives of the UNIX platform including: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking consultants who earn this prestigious credential by completing thorough testing administered by Cisco. Most Cisco CCIEs are hired by big corporations or national ISPs, and so their help is not conveniently accessible to smaller companies.

Progent is among the few IT support providers that makes sure that CCIEs stay accessible to support small and mid-size businesses. Also, Progent facilitates fast communication with a CCIE via phone so that you can get timely assistance for urgent network issues that are disrupting your productivity but are outside the competence of your ordinary network maintenance personnel. Progent's CCIE engineers can tie into your network by utilizing sophisticated remote troubleshooting technology in order to perform quick and economical diagnosis and remediation of serious system anomalies. To learn more information concerning Progent's services for Cisco infrastructure, refer to Cisco Network Consulting Support.

Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified online support experts offer network problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of consulting engineers who can help your company with a broad variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange 2010 management, SharePoint Server development, Microsoft Lync integration and Office Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified System Security Consultants
Progent provides you access to expert CISA, CISM, and ISSAP security consultants who offer a range of system protection services that can bolster the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or assist you to recover promptly from an attack. Security services available from Progent include: in depth security analysis using technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Netcat; fast recovery from malicious assaults; setting up firewalls; designing secure architectures for remote and mobile connectivity; securing your messaging infrastructure from viruses, spam and DHA attacks; and setting up continual network monitoring. To find out more information concerning Progent's security support for small and midsize businesses, go to Progent's Professional Support for System Security.

Business Applications Support: Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Macintosh computing by offering help services and education in imaging, audio, and video. Progent's consultants can provide help in a range of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team can supply professional consulting support and training in specific application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and education for familiar Microsoft applications such as Microsoft CRM, Office Project, Microsoft Office Word, and Microsoft Office Excel. To find out more on Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

Help Desk Call Center Support Alternatives
Progent provides a selection of programs for Help Desk services including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who require the immediate accessibility of an effective Help Desk Call Center but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a seamless extension of your current Call Center staff. Progent can operate as a primary Help Desk for your organization, represent an escalation alternative for tough technical problems, or be available in overflow instances when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your existing one, selecting or programming Help Desk application software to meet the special needs of your company, or adding temporary staff to work remotely with your internal Help Desk resources to handle high-demand events such as system upgrades. For additional information about Progent's Help Desk support and outsourcing services, see Progent's Call Center Support.

Progent's Remote Support Technologies
Progent has developed an arsenal of customized technologies, refined during years of use, dedicated to enabling the most advanced standard of efficiency for providing online technical help and troubleshooting for small and medium-size company IT networks. Progent provides secure VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN offsite access permits the engineers of Progent's online support team to link to your environment remotely without compromising system security.

Progent's powerful customer support database application includes comprehensive records of all service delivered to Progent's clients. Every authorized Progent team consultant has access to the history of support delivered to each client by any team member. This archive of issues and fixes is structured as a readily retrievable proprietary knowledge base that allows Progent's remote support professionals to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to vendors' internal support staff that enable Progent's online service specialists to arrive at the optimal solutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
To see how to get in touch with a UNIX/Linux engineer or a Certified CCIE for emergency online consulting help in Wisconsin, call 1-800-993-9400 or visit Urgent Online Computer Help.

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