If your business information network is in the state of Wisconsin you can now get fast online access to a UNIX or CCIE-certified expert to assist with critical issues involving your network. Progent offers the services of among the largest teams of UNIX and CCIE-certified consulting experts accessible online of any independent support firm in the country. Rates are reasonable, charges are per minute, engagement is immediate, and service is world class.

If your Wisconsin small business is located some distance from larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, support from UNIX or Cisco CCIE engineers is often problematic when there's a network crash. This could mean lost income for your business, upset clients, unproductive workers, and distracted management. By utilizing Progent, you can get in touch with a qualified engineer who can provide help when you require it to get your computer network on line.

Because Progent bills for phone support per minute, your company owes exclusively for services received. Progent asks for no service activation surcharge. Many online consulting organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing policy avoid unexpectedly large bills for fast repairs.

If your Wisconsin company requires technical assistance for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Program Special?
Progent's experienced staff of online consulting professionals offers a wide range of in-depth information technology knowledge. This enables Progent's remote service experts to deal successfully with the most complex technical problems more quickly than is feasible with typical independent support organizations or with the in-house support staff usually found in smaller businesses. Progent has refined the tools and experience to fix problems efficiently in many different network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CISCO CCIE support experts have earned advanced credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also have a variety of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.

In order to assist companies who run environments powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote support group offers the assistance of consultants who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers remote contact with engineers who have earned the industry's top security credentials such as Certified Information Security Manager consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, if needed, to experts with sufficient competence to deal with particularly tough jobs. This speeds up resolutions of emergency network problems, avoids network downtime, and minimizes maintenance invoices.

For companies throughout Wisconsin, Progent enables fast online communication with UNIX, Linux, Sun Solaris, Mac engineer for critical expertise to fix information system problems that are threatening your business but are beyond the experience of your on-hand network service group. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified engineers can connect to your system by means of advanced remote support tools that allow them to provide quick and efficient analysis and resolution of serious computer issues.

Services Progent's Online Support Specialists Can Offer Your Wisconsin Business
Progent's service specialists are qualified to provide expert support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions including:

Remote Expertise for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Mac OS X phone-based technical support staff can assist Wisconsin small businesses with an extensive set of computer products and technologies that include system architecture, email solutions, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac platforms, virtual server technologies for server consolidation and streamlined administration, and moving from dated applications to current solutions based on updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's support experts offer remote technical help for computers powered by leading variants of UNIX such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux packages such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting arena for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who earn this advanced certification by passing intense testing given by Cisco. Usually Cisco CCIEs work for large corporations or national Internet service providers (ISPs), and so their expertise is not easily accessible to smaller companies.

CCIE certified consultants from Progent can help your company to plan, setup, and maintain a converged network infrastructure that can streamline business processes, reduce costs, and speed time to productivity. By providing Cisco broadband routers experience with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can dramatically enhance the strategic value of your information network in Wisconsin. To learn more information about Progent's services for Cisco network appliances, see Cisco Technology Professional Expertise.

Microsoft Gold Partner for Remote Consulting for MS Windows
Progent's Microsoft-qualified remote service professionals can provide computer system repair and IT support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your organization the expertise of consulting professionals who can help your company with a wide range of platform practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server 2013 design, Lync Server implementation and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager network monitoring, Project Server planning, Small Business Server 2011 support, and Windows Essentials cloud integration.

Qualified Security Professionals
Progent offers you the services of qualified CISM, CISA and CISSP security engineers who offer a range of security services to improve the resistance of your UNIX, Linux, Sun Solaris, or Mac OS X network against attacks or assist you to recover fast from an attack. Security services offered by Progent include: extensive security analysis utilizing platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Hydra; efficient recuperation from malicious assaults; setting up firewalls; designing safe techniques for off-site and mobile connectivity; protecting your email infrastructure from spam and DHA attacks; and offering round-the-clock automated monitoring. To read additional information on Progent's security support for small and midsize companies, see Progent's Engineering Expertise for Network Security.

Applications Services: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology consultants can support the creative aspect of Macintosh environments by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply professional engineering support and training in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Project, Office Word, and MS Office Excel. For more information concerning Progent's consulting, customization, and training services for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Support and Outsourcing Options
Progent provides three support programs for Call Center assistance including UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the timely accessibility of a professional Help Desk Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Call Center resources. Progent can act as a main Help Desk Call Center for your business, represent an escalation resource for the most challenging technical problems, or be ready in overflow instances when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Call Center or enhancing your current one, evaluating or programming Help Desk application software to address the particular requirements of your company, or providing supplemental staff to operate remotely in conjunction with your internal Help Desk group to handle demanding scenarios like system upgrades.

Progent is a Microsoft Gold Partner plus an authorized Cisco Partner and Progent's Help Desk staff of experienced UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals can give your clients instant access to a reliable support team with extensive experience delivering phone support and remote access repair service for small and midsize business information systems. Progent's concentration is on giving the Help Desk Call Center a respected recognition as a solid contributor to business success, and Progent's target is to resolve and not just record problems. To read more concerning Progent's Call Center support, go to Progent's Call Center Services.

Progent's Remote Service Technologies
Progent's advanced customer support reporting system keeps thorough records of all support delivered to Progent's customers. Each authorized Progent staff consultant has access to the specifics of services delivered to every client by any team engineer. This archive of issues and solutions is structured as a conveniently searchable internal database that permits Progent's online technical experts to share their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional extensive technical support databases and to manufacturers' internal support staff that enable Progent's online consulting experts to find the best solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Now
To find out how you can get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for urgent phone-based consulting expertise in Wisconsin, phone 1-800-993-9400 or visit Urgent Online Computer Support.

© 2002- 2018 Progent Corporation. All rights reserved.