If your business IT network is in the state of Wisconsin you can have fast online help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to assist with urgent problems affecting your computer network. Progent offers the services of among the largest teams of UNIX and Cisco CCIE consultants accessible online of any independent service firm in the country. The cost is affordable, charges are by the minute, sign-up is fast, and service is world class.

If your Wisconsin company is based outside of major metropolitan neighborhoods like Milwaukee, Madison, Green Bay, or Kenosha, help from UNIX or CCIE-certified experts may be problematic during an emergency. This can result in a drop in revenue for your business, upset customers, unproductive employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a qualified consultant ready to provide assistance whenever you have to have it to keep your information system on line.

Since Progent charges for telephone-based help by the minute, your business is invoiced just for services received. Progent asks for no service activation fee. Many remote service firms apply large minimum fees or charge for each fifteen minutes or more. Progent's one-minute granularity and straightforward billing model do away with large invoices for fast fixes.

If your Wisconsin business needs technical support for UNIX/Linux, Solaris, Mac or Cisco technology, go to Progent's online support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Technical Support Program Special?
Progent's experienced staff of remote consulting engineers has a broad array of world-class computer skills. This allows Progent's remote service specialists to deal successfully with the most challenging network trouble more quickly than is possible with ordinary third-party support firms or with the internal IT staff commonly available to small or mid-size companies. Progent has refined the tools and skills to fix technical issues economically in a wide variety of computer configurations that feature combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CCIE support experts have qualified for professional certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also have a number of key Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses who operate environments powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's remote service team offers the expertise of engineers have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides remote support from professionals who hold a variety of security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing technical problems allows trouble ticket escalation, if needed, to specialists with sufficient competence to deal with unusually intractable support calls. This speeds up remediation of emergency problems, prevents system disruption, and minimizes maintenance bills.

For organizations in the state of Wisconsin, Progent allows fast remote contact with UNIX/Linux, Sun Solaris, Mac OS X engineer for urgent assistance to fix network issues that are hurting business productivity and are beyond the experience of your ordinary IT maintenance resources. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CCIE-qualified network experts can interface with your network via the latest remote support tools that allow them to deliver quick and economical evaluation and remediation of critical IT problems.

Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your Wisconsin Company
Progent network engineers are qualified to provide advanced support for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Windows solutions including:

Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Solaris, and Mac OS X online technical service team can help Wisconsin small businesses with a large assortment of information products and technologies such as network infrastructure, messaging support, security consulting for networks and business processes, Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X systems, virtual server technologies for processor consolidation and streamlined management, and transitioning from legacy applications to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac, or Windows.

Progent's support professionals offer remote troubleshooting for systems based on leading variants of UNIX such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who qualify for this rare certification only after thorough testing administered by Cisco. The vast majority of CCIEs work for large corporations or national ISPs, and as a result their expertise is not conveniently available to small and midsize businesses.

Progent is among the few network support organizations that makes sure that CCIEs stay available to support small and medium sized businesses. Also, Progent facilitates quick communication with a Cisco CCIE via phone so you can benefit from timely support for critical network problems that are hurting your productivity but are beyond the scope of your local system support personnel. Progent's CCIE consultants can connect to your network by utilizing sophisticated remote troubleshooting tools in order to execute rapid and affordable diagnosis and repair of urgent network anomalies. To see more on Progent's expertise in Cisco infrastructure, refer to Cisco Technology Professional Services.

Gold Certified Partner for Online Expertise for Windows
Progent's Microsoft-qualified online service professionals can provide network repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your organization the assistance of support engineers who can help you with a wide variety of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange 2010 maintenance, SharePoint Server development, Lync Server 2010 implementation and Microsoft Communications Server 2007 troubleshooting, Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

Certified Network Security Consultants
Progent provides you contact with qualified CISM and ISSAP security professionals who offer a range of system protection services to enhance the resistance of your UNIX/Linux, Sun Solaris, or Mac OS X network against attacks or help your business to revive rapidly from an attack. Security services available from Progent include: comprehensive security analysis using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds and Netcat; quick recovery from malicious attacks; integrating firewalls; planning secure architectures for remote and mobile connectivity; securing your email infrastructure from viruses, spam and DHA attacks; and setting up 24x7 automated monitoring. To learn more about Progent's security support for small and medium-size companies, go to Progent's Engineering Services for System Security.

Business Applications Support: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Mac environments by providing help services and training in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group can supply in-depth consulting expertise and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for Microsoft applications such as CRM, Microsoft Project, Microsoft Word, and Excel. To learn additional information on Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Service and Outsourcing Options
Progent provides a selection of support programs for Help Desk assistance : UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended primarily for businesses who require the timely accessibility of an effective Help Desk Call Center but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Helpdesk team. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation resource for tough technical issues, or be available in those instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Help Desk or improving your current one, evaluating or customizing Help Desk software products to meet the particular needs of your company, or providing temporary staff to work remotely with your internal Help Desk group during demanding events like system upgrades.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft experts are ready to provide your clients easy access to a large technical support resource with years of experience in phone support and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Help Desk a positive reputation as a significant driver of business performance, and Progent's mission is to resolve and not merely record problems. To read more information on Progent's Help Desk support and outsourcing services, refer to Progent's Call Center Support.

Progent's Online Support Tools
Progent has developed a set of customized technologies, refined during many years of field experience, focused on promoting the highest quality of service for providing remote technical help and troubleshooting for small and medium-size company information systems. Progent provides safe Virtual Private Network support for gateways from a variety of leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online connectivity enables the experts of Progent's remote service group to link to your network remotely without breaching system security.

Progent's sophisticated customer support reporting system stores extensive records for all service provided to Progent's clients. Each authorized Progent team engineer has access to the specifics of support rendered to every client by any staff engineer. This history of trouble tickets and resolutions is structured as an easily accessible proprietary knowledge base that allows Progent's online technical experts to communicate their knowledge company-wide to make sure that the quality of Progent's support services grows daily. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive technical support databases and to vendors' internal support staff that allow Progent's remote consulting specialists to find the optimal solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
To find out how you can ask a UNIX/Linux consultant or a Cisco CCIE for emergency online consulting expertise in Wisconsin, call 1-800-993-9400 or visit Urgent Remote Network Help.

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