If your business computer network is in the state of Wisconsin you can have fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve emergency problems involving your network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible remotely of any nationwide service organization in the United States. Rates are reasonable, billing is per minute, sign-up is quick, and service is world class.

In case your Wisconsin business is located away from more populated urban areas including Milwaukee, Madison, Green Bay, or Kenosha, the availability of UNIX or CCIE-certified experts may be limited when you have an urgent situation. This can cause a loss of income for your company, upset customers, idle employees, and defocused executives. By contacting Progent, you can get in touch with a qualified engineer who can deliver help when you have to have it to keep your network running.

Since Progent charges for telephone-based support on a per-minute basis, your business pays just for services delivered. Progent imposes no initialization fee. Some remote service companies demand substantial minimum time requirements or bill for each quarter hour or more. Progent's by-the-minute granularity and simple billing mechanism do away with big tabs for quick repairs.

If your Wisconsin business needs technical assistance for UNIX, Linux, Sun Solaris, Apple Mac or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Services Special?
Progent's seasoned staff of remote support professionals has a broad range of world-class computer knowledge. This enables Progent's online technical support specialists to deal successfully with the most challenging network trouble more quickly than is feasible with typical third-party support organizations or with the internal IT resources commonly available to small or mid-size businesses. Progent has refined the technology and experience to repair technical issues economically in many different network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE engineers have been awarded professional credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service team members also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses that maintain environments featuring a combination of UNIX/Linux and Microsoft Windows technology, Progent's remote support team makes available the expertise of consultants have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent provides phone-based support from engineers with the industry's top security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing network problems streamlines trouble ticket escalation, if needed, to specialists with sufficient background to deal with particularly tough problems. This accelerates remediation of serious network problems, avoids system downtime, and minimizes maintenance invoices.

For companies throughout Wisconsin, Progent offers immediate online communication with UNIX/Linux, Solaris, Mac engineer for emergency support to repair network problems that are hurting business productivity and are not within the skill set of your ordinary network service organization. Progent's UNIX, Linux, Sun Solaris, Mac, and CCIE-qualified support professionals can interface with your system with state-of-the-art remote support utilities that allow them to provide rapid and economical analysis and remediation of critical IT problems.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Provide Your Wisconsin Business
Progent's online professionals are qualified to deliver expert help for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Mac OS X remote network support team can help Wisconsin small businesses with a broad set of information products and technologies such as network architecture, email support, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X platforms, VMware technologies for processor consolidation and streamlined administration, and migration from legacy systems to modern environments powered by newer versions of UNIX/Linux, Solaris, Apple Mac OS X, or MS Windows.

Progent's support experts can provide online technical help for computers powered by leading versions of the UNIX OS including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO UNIX and SGI/Irix or mainstream Linux packages including RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the network support industry for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who qualify for this rare certification only after strenuous testing given by Cisco. The vast majority of CCIEs are employed by large corporations or national Internet service providers (ISPs), and so their expertise is not easily available to smaller companies.

Progent is among the rare network support providers that ensures that CCIEs stay available to support small and medium sized businesses. Also, Progent offers convenient communication with a Cisco CCIE by phone so that you can receive immediate help for urgent system problems that are impacting your productivity but are outside the scope of your local IT maintenance resources. Progent's CCIE support experts can access your network by utilizing sophisticated remote troubleshooting technology in order to provide rapid and cost-effective diagnosis and repair of critical network anomalies.

Cisco authorized consultants from Progent can help your company to plan, implement, and maintain a converged network infrastructure that can streamline business processes, lower expenses, and speed the path to positive ROI. By providing Cisco routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can significantly improve the strategic value of your information system in Wisconsin. For additional information about Progent's support for Cisco network appliances, visit Cisco Technology Consulting Services.

Gold Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified remote service experts can provide network problem solving and IT support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your business the assistance of support professionals who can help your company with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server 2013 application development, Microsoft Lync implementation and Office Communications Server upgrade, Microsoft Forefront TMG 2010 management and ISA Server maintenance, SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Experts
Progent provides you access to certified CISM and ISSAP security engineers who offer a range of security services that can improve the protection of your UNIX/Linux, Solaris, or Apple Mac OS X environment against assaults or help you to recover quickly from an attack. Security solutions provided Progent include: in depth security audits utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; efficient recuperation from malicious attacks; configuring firewalls; planning secure architectures for remote and mobile connectivity; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up continual automated monitoring. To learn more information concerning Progent's security support for small and medium-size companies, refer to Progent's Professional Services for Network Security.

Business Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by offering help services and education in imaging, audio, and video. Progent's consultants offer expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team offers in-depth engineering support and training in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and education for Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Office Word, and Excel. To read additional information on Progent's expertise, customization, and education offerings for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Call Center Outsourcing Options
Progent provides three support programs for Help Desk services including UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the immediate accessibility of an effective Help Desk Call Center but who have relatively small budgets and internal support bandwidth. Progentís Virtual Help Desk is a seamless extension of your current Helpdesk resources. Progent can act as a primary Call Center for your organization, represent an escalation alternative for tough network problems, or be available in overflow instances when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Call Center or improving your current one, selecting or programming Help Desk Call Center software products to address the special requirements of your company, or adding temporary staff to work online with your in-house Call Center resources to handle high-demand events like software migrations.

Progent is a Microsoft Partner and maintains a large roster of Cisco-authorized network experts. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft experts can provide your clients fast access to a large technical support team with years of background in phone support and remote access repair service for small and medium-size business information systems. Progent's concentration is on earning the Help Desk a positive recognition as a key contributor to company performance, and Progent's aim is to fix rather than just record problems. To read additional information on Progent's Call Center support and outsourcing, visit Progent's Help Desk Support.

Progent's Remote Technical Support Technologies
Progent's advanced service reporting application includes thorough histories for all service delivered to Progent's clients. Every active Progent staff consultant has the benefit of the details of support delivered to every client by any staff member. This archive of trouble tickets and solutions is structured as a conveniently searchable proprietary database that enables Progent's remote support experts to communicate their knowledge company-wide to ensure that the value of Progent's support services grows over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to additional vast technical support databases as well as to manufacturers' internal technical staff that allow Progent's remote service specialists to find the optimal solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To learn how you can ask a UNIX/Linux consultant or a Cisco certified CCIE for urgent online engineering assistance in Wisconsin, phone 1-800-993-9400 or visit Urgent Remote Computer Support.

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