For small office network systems located in the state of Wisconsin, Progent's Microsoft and Cisco certified technicians can provide remote phone assistance and remote troubleshooting to solve your network troubles quickly and cost effectively. Progent has acquired enterprise-grade expertise, advanced software utilities, and support databases to identify and fix network problems without the expense and time delays associated with in-person technical service calls.

If your Wisconsin business is situated outside of the larger urban areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local network support choices may be limited in technical capability, or not available during urgent situations. This results in a computer network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of field proven network professionals average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a diverse range of customers. This means you obtain not only the technical know how needed for the task, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

Design and Deployment Support for Cisco's Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki Wi-Fi access point experts offer remote and onsite support services to help organizations of any size to design, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, ASR routers and firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device. (Check out Meraki switches consulting and troubleshooting services.)

Advanced Project Management Consultants
For enterprise customers looking for advanced project management assistance, Progent offers access to senior IT experts with decades of experience in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to help organizations to adhere to leading practices to ensure that major projects are completed on schedule and on budget.

Easy Engagement and Pricing Structure
Progent makes it easy to be a client. Progent requests no complex contracts, no minimum commitments, no retainers, and no minimum support time for services performed during normal working hours. All consulting time is fully documented and invoiced to the actual minutes used. By-the-minute invoicing eliminates scenarios where customers are charged big dollars for fast fixes. You are billed only for the support you are provided.

Progent's Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist you to plan, develop, pilot test, install, manage, and troubleshoot applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to move your existing Excel solutions to the newest versions of Excel, support Excel on iOS and Google Android smart phones and tablets, and fix compatibility problems between different versions of Office Excel. Progent can provide on-demand support to clients looking for a quick solution to a specific problem associated with Excel and Progent also offers full project management support for upgrading or creating line-of-business application software built on Excel. Progent's cost-effective webinar training for Excel can be custom tailored to address the special requirements of individuals or groups.

Juniper Networks Consulting
Progent's Juniper-certified network engineers can help your company to design and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate smoothly from outdated equipment to current versions. Progent's Junos OS engineers offer expertise with Juniper's premiere network control software to help your business to simplify the administration and strengthen the protection of your Juniper VPN appliances, multi-access gateways, and switches. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that include a mix of Juniper's software platforms.

Citrix Virtual Windows Desktop Engineering Support
Desktop virtualization platforms offered by Citrix permit fast provisioning of new desktops, rapid deployment of current applications and updates, streamlined image management, immediate recovery from desktop hardware failure or theft, lower capital investment in and longer useful life for client computers, predictable performance, tight control of security policies, and the ability to prevent critical corporate or government data from leaving its authorized location. Progent's Citrix-certified XenDesktop engineers and Citrix XenApp specialists can help you to assess, pilot, deploy, administer, and support Citrix virtual desktop products and can assist you with additional virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

System Center Data Protection Manager Consulting Support
System Center 2016 Data Protection Manager offers small to mid-size businesses near-continuous backup and simplified recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware protection for key platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft Gold-certified SCDPM 2016 consultants can help you to plan, deploy, manage, and repair a multi-site backup/restore solution built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous version of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite support and can deliver as-needed expertise to help you through technical bottlenecks or provide end-to-end project management support to help you complete your SCDPM 2016 initiative on schedule and within your budget.

Security Inventory Scanning for Small and Mid-size Businesses
Progent has put together two ultra-affordable service packages designed to enable small companies to get a professional network security assessment from a qualified security engineer. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive test of your IT infrastructure from beyond your firewall to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from an authorized machine inside your firewall to uncover your exposure to inside assaults. The two security inventory packages are configured and run from a protected external site.

Planning and Deployment Consulting for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can assist your business to migrate to Aironet access points and Cisco Wi-Fi controllers that are compatible with the recently approved IEEE 802.11ac Wi-Fi standard, making it possible to get three times the performance for your wireless network while extending the coverage.

Detailed Reporting of Services Delivered
Progent provides complete and detailed documentation of all service work to make sure clients donít ever feel like a hostage to their support company. Progent sends email documentation of support activity shortly after completion of each support task, and also provides a hard copy along with monthly invoices. Complete network service reporting makes it easier for customers to transfer to a different support provider or take on increased service responsibilities in house. Good service reporting also provides IT managers the visibility required to determine the value of maintenance services and produce more realistic network expense projections.

System Center 2016 Integration
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center environment.

Advanced Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent offers a range of network maintenance packages based on System Center Operations Manager services. Progent's remote, round-the-clock server monitoring makes your server support proactive rather than crisis-based. By identifying potential problems before they cause network downtime, Progent's server monitoring can keep your network environment safe from stressful and costly service outages.

Contact a Progent Network Support Expert
To see how you can get in touch with a Progent network consultant for online or on-premises help in , call 1-800-993-9400 or visit Remote Computer Help.

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