For small business networks located throughout the state of Wisconsin, Progent's Microsoft certified consultants can provide remote phone support and remote troubleshooting to solve your network troubles quickly and affordably. Progent has acquired top-notch skills, software tools, and support databases to identify and fix IT problems without the high cost and time delays normally associated with on-site technical service dispatches.

If your Wisconsin company is situated beyond the larger metro areas such as Milwaukee, Madison, Green Bay, or Kenosha, your local computer support options may be limited in technical expertise, or unavailable during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progent’s group of seasoned network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical projects for a diverse range of customers. This means you obtain not only the technical skills needed for the job, but an expert with proven methods for applying that expertise to provide efficient network solutions.

Android Phone Integration and Management
Progent's Android smartphone and tablet integration consulting services have years of experience delivering online and on-premises support for organizations of all sizes who need to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the range of skills to resolve network problems that span multiple vendors and that represent a mix of older and up-to-date information technology. Progent offers cost-effective remote consulting to assist you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major IT projects on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers expertise with operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual training sessions to help you manage and operate Android phones efficiently.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to assist your business to design, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you get past specific technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent can also provide remote and on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the business value of your IT network.

NetApp SAN Storage Solutions
Progent offers enterprise customers remote or onsite NetApp SAN consulting services for NetApp's entire family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN environments efficiently based on industry best practices.

Eliminate Reliance on an Individual Freelance Consultant
By building a partnership with a full-service IT support firm such as Progent rather than with an individual freelance consultant, your company is ensured timely availability of experienced experts whenever you need them. You do not have to worry that illness, training, time off, or conflicting priorities with different customers will leave you without support during an emergency.

Planning Consulting Support for SharePoint 2013
Progent has been delivering SharePoint consulting services since the first SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid deployment is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in individual tasks related to your SharePoint 2013 migration.

Microsoft SharePoint Server Consulting Services
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 specialists and SharePoint 2007 experts can help you evaluate the business justification for implementing the current version of SharePoint Portal Server, consult with you on the appropriate edition of SharePoint Portal Server for your application, offer configuration and deployment expertise, assist you to set up MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint, design a company-wide security strategy that encompasses portal technology, and provide maintenance and Help Desk services.

Team Approach to Support and Technical Problem Escalation
Computer networks have become increasingly sophisticated. At the same time, most small office computer networks incorporate solution from dozens of different manufactures. This makes computer integration and maintenance increasingly challenging. It is unfeasible for even the most capable individual to have in-depth knowledge in all aspects of information technology, or broad practical experience in the thousands of brands, models, and updates that small businesses incorporate in their information networks. Progent follows a collaborative methodology to computer support and relies on subject matter specialists to bring in-depth skills when necessary to fix complex problems effectively, at the lowest expense to you.

Fast and Affordable Remote Consulting and Support Nationwide
Progent has delivered online or on-premises network consulting assistance to organizations in each state in the country. Many of these customers have shown their high regard for Progent through testimonials to the quality of Progent's support personnel. Take a look at Progent's client testimonials to learn what they have said about the high level of Progent's network support services

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers can provide advanced online and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that run the gamut from small or midsize companies and campus LANs to enterprise data centers and service providers. Progent can show you how to deploy Cisco's continually evolving switch technology to realize the speed, expandability, resilience, virtualization, data protection and manageability required for your organization. To learn about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, refer to Catalyst switch consulting services. To learn about Progent's consulting and troubleshooting services for Cisco's Nexus line of data center switches, see Nexus switch support. For details about Progent's support for Cisco Meraki switches, visit Cisco Meraki switches configuration and management.

Get in Touch with a Progent Network Support Expert
To find out how you can access a Progent network support expert for remote or onsite expertise in , call 1-800-993-9400 or visit Online Network Help.

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