For small office computer networks located throughout the state of Wyoming, Progent's Microsoft and Cisco authorized technicians can deliver phone support and troubleshooting to resolve your network systems problems fast and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to troubleshoot and repair computer network problems while avoiding the high cost and time delays normally associated with in-person technical service calls.

If your Wyoming company is situated beyond the larger metropolitan areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby network systems support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a network environment that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s team of network engineers average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a varied range of clients. This means you obtain not just the technical skills needed for the job, but a consultant with proven methods for applying that expertise to provide excellent network solutions.

Project Server Consulting
Progent's Microsoft Project Server experts can provide advanced remote and onsite support services for Microsoft Project Server and for Microsoft products that integrate closely with Project Server. Services provided by Progent include Microsoft Project Professional set up, SharePoint Server 2013 design and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel application support, and PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network engineers to help your company to optimize your environment to accommodate local, branch office, home-based, and mobile users so they can use Project Server to collaborate safely and productively. Progent's certified security experts can assist you to adopt and police security policies that protect sensitive project data without interfering with the productive exchange of authorized information.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery between sites located up to 300km apart from each other. Progent offers online or on-premises access to a NetApp MetroCluster expert who can assist your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing help with tasks like assigning disk pools, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to show compliance with information assurance standards and government mandates.

Online Training Classes for Desktop Apps
Progent offers live online instruction for popular desktop applications and environments including Microsoft Office and Office 365 Excel, Word, Publisher, Outlook, Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8. Live online training provides all the advantages of conventional classroom seminars, such as instant interaction between students and teachers, but avoids the costs of transportation and the hassle of attempting to accommodate the availability of many students.

Oracle Administration Support and Application Development
Progent offers the services of an Oracle certified consultant for Oracle DBA support or an Oracle application developer for building database business applications. Progent's Oracle database administrators can assist you to simplify critical Oracle management tasks including performance tuning, backup/recovery strategies, and database protection. Progent's Oracle software programmers can help your company to build, test, enhance, or migrate Oracle-based programs based on PL/SQL. Progent offers skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to tune current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Easy Engagement and Pricing Model
Progent has made it easy to be a client. Progent requires no complicated contracts, no minimum commitments, no retainers, and no minimum job fee for services provided during normal working hours. All support time is documented in detail and billed to the actual minutes used. By-the-minute invoicing eliminates situations where clients pay big dollars for quick repairs. You are charged exclusively for the support you receive.

Design and Deployment Support for Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Meraki Wi-Fi access point consultants provide remote and onsite support services to help organizations of all sizes to design, install, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or device. (See Cisco Meraki switches configuration and management.)

Microsoft Dynamics GP (Great Plains) Customization and Training
Progent can provide a Microsoft Dynamics GP consulting expert to assist your company to maintain and improve your Microsoft Dynamics Great Plains-based business information solution. Progent can also help you to plan and implement a smooth Dynamics GP migration from a legacy system so that you retain your information, improve your security, extend your reporting and analytics, leverage Microsoft Office support, and minimize network impacts by architecting and following an intelligent upgrade plan.

Virtualization Expertise
Virtual compute, storage and networking technologies enable IT organizations to maximize resource utilization, simplify network operations, and enhance workload uptime and data protection. run multiple virtual machines on a single actual processor. Common applications for virtual servers are resource efficiency, inexpensive platforms for applications that only run on outdated OS software, and affordable segregation of software development or pilot environments from production ones. Progent's virtualization technology engineers can provide Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, Microsoft Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere planning and deployment, VMware NSX virtual network design and integration, and Citrix XenServer virtual server support. Progent can install virtual machines to maximize performance, dependability and ease of administration while at the same time lowering expenses; propose and test business recovery plans that reduce productivity loss in the event of a catastrophic failure; and deliver ongoing maintenance, repair, and consulting assistance as virtualization technology advances.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants offer expert online and onsite support for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that run the gamut from small or midsize businesses and campus networks to enterprise data centers and service providers. Progent can help you to implement Cisco's quickly improving switch solutions to achieve the throughput, scale, uptime, virtualization, security and manageability demanded by your business. For information about Progent's consulting and support services for Cisco's extensive portfolio of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. To find out about Progent's consulting services for Cisco's Nexus line of switches, see Nexus switch support. For details about Progent's support services for Cisco Meraki switches, refer to Cisco Meraki switches consulting services.

Progent's Integration and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

Talk to a Progent Network Support Expert
To find out how you can contact a Progent computer support expert for remote or on-premises help in , call 1-800-993-9400 or visit Remote Network Support.














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