For small company network systems located in the state of Wyoming, Progent's Microsoft and Cisco certified technical team members can deliver online help and troubleshooting to solve your computer network issues quickly and cost effectively. Progent has acquired top-notch expertise, advanced software tools, and support knowledge bases to diagnose and resolve computer network problems while avoiding the high cost and time delays normally associated with in-person technical service visits.

If your Wyoming organization is located outside of the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby network support choices may be limited in technical expertise, or unavailable during urgent situations. This can result in a network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís group of field proven network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a diverse range of customers. This means you obtain not just the technical know how needed for the job, but an expert with proven methods for applying that expertise to deliver efficient network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere-based virtualization solution for local networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere consulting team can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and application mobility.

Assistance with Selecting an Internet Service Provider and an Internet Connection Package
Progent can provide the affordable support of online Internet connectivity consultants to help your organization to assess or enhance your Internet services so your Internet access solution meets your business needs. Support services available from Progent include assessment of your current bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and configuring additional ones, implementing firewalls, and upgrading dependable BGP configurations. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Part-time Chief Information Officer Services
Progent can supply organizations with an information management professional who can serve as a temporary or part-time CIO. This experienced technology officer can provide strategic direction to assist you to deploy sensible IT products to enhance business operations so they match more closely with your business goals. Your business can create and implement a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer. Key services Progent's part-time Chief Information Officer can carry out include growth strategies, rationalizing IT budgets, building models for TCO and ROI, reengineering business processes, negotiating contracts with suppliers, establishing security standards, monitoring service level agreements, streamlining data center administration, desktop management solutions, software revision control, and business continuity preparedness.

Eliminate Dependence on Freelance Consultants
By creating a partnership with a full-service network consulting and support company such as Progent rather than with a freelance consultant, you are ensured timely availability of experienced experts when you require them. You no longer have to worry that illness, training, time off, or conflicting priorities with other clients will cause you to be without help during a crisis.

Simple Sign-on and Billing Model
Progent has made it easy to become a client. Progent requests no complicated contracts, no minimum commitment, no retainers, and no minimum job fee for services provided during normal working hours. All support time is documented in detail and billed to the actual minutes utilized. By-the-minute invoicing eliminates situations where clients pay major bucks for fast fixes. Your company is charged only for the support you are provided.

Linux Support Services and Windows/Linux Integration
If your company IT environment combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive system that permits all your operating systems to coexist peacefully for easy management, transparent dataflow, high availability, enhanced performance, and tight security. If you are developing Linux applications within an environment that includes Microsoft Windows-powered servers, desktops, and applications, Progent offers full-service outsourcing that frees you to focus on your area of high-value expertise.

Remote Server Monitoring with System Center Operations Manager Operations Manager
Progent offers an assortment of network support packages built on Microsoft System Center 2016 Operations Manager technology. Progent's automated, 24x7 server monitoring makes your server support proactive rather than reactive. By identifying emerging problems before they cause system downtime, Progent's server monitoring can keep your information network safe from untimely and costly service interruptions.

Detailed Reporting of Services
Progent produces complete and detailed reports of all support work to ensure clients donít ever feel like a hostage to their support company. Progent sends e-mail documentation of support activity shortly after finishing each service task, and also encloses a hard copy along with monthly billings. Complete IT support documentation makes it less risky for clients to move to a different service provider or assume more service responsibilities internally. Good support reporting also provides management the visibility needed to assess the quality of maintenance services and produce more realistic network expense projections.

Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
Progent can provide Windows 2016 failover clustering consulting, Windows Server 2012 failover cluster consulting and support and Microsoft Windows Server 2008 failover cluster expertise to help your IT organization implement clustered server configurations that offer world-class uptime, even for routine maintenance functions. This high-availability is possible because a single server in a cluster can be brought off-line for servicing without affecting clients. Clustering also frees IT staff to perform critical security updates during normal working hours without affecting user productivity.

Contact a Progent Computer Support Expert
To see how to get in touch with a Progent computer support expert for online or onsite support in , call 1-800-993-9400 or go to Online Computer Support.

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