For small company network systems located in the state of Wyoming, Progent's Microsoft qualified technical experts can provide online support and remote troubleshooting to repair your computer network problems quickly and cost effectively. Progent has developed enterprise-class expertise, sophisticated tools, and support databases to identify and resolve IT problems while avoiding the high cost and time delays normally associated with on-site technical service visits.

If your Wyoming business is situated outside of the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your local network systems support options may be limited in technical capability, or not available during urgent situations. This results in a network environment that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of network consultants average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical projects for a extensive range of clients. This means you obtain not only the technical know how needed for the task, but a professional with field proven methods for applying those skills to assist with cost effective network solutions.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide convenient, immediate, and economical access to Registered Cisco CCIE consultants. Cisco Certified Internetwork Experts are recognized network gurus who earn this top-level classification only through strenuous testing by Cisco. CCIEs are able to handle the most complicated problems associated with network planning, integration, troubleshooting, and maintenance. Progentís CCIE professionals work closely with Cisco in-house staff in identifying problems with Cisco's IOS platform and devising workarounds or acquiring software updates to resolve anomalies. Progent can provide quick contact with a CCIE by phone so that you are able to receive immediate assistance for complex network problems that are impacting worker productivity but are outside the expertise of your local IT support providers.

Project Server Consulting
Progent's Microsoft Project Server and Project Online experts can provide advanced online and on-premises support services for Project Server as well as for all Microsoft products that integrate in conjunction with Microsoft Project Server. Consulting support services offered by Progent include Microsoft Project Professional planning and support, SharePoint Server 2013 planning and deployment, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel development, plus Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network engineers to help your company to enhance your infrastructure to accommodate local, branch office, home-based, and mobile workers so that they can use Microsoft Project Server to work together safely and efficiently. Progent's security engineers can help you to define and enforce security workflows that protect sensitive business data without interfering with the productive sharing of authorized information.

Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding family of client productivity programs and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are offered in a variety of subscription plans intended for customers from individuals and households to enterprises. Progent can provide quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help you to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants support multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid networks that seamlessly combine on-premises and cloud resources.

Citrix Virtual Windows Desktop Support Services
Progent's Citrix desktop virtualization experts can assist your business to plan, implement, manage, and troubleshoot a virtual Windows application delivery system by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and maintain a remote datacenter that offers high uptime, enhanced security, and rapid disaster recovery. Progent's Citrix technology experts can also help you with additional virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and vCloud consulting team can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver high availability, fault tolerance, and disaster recovery.

Easy Engagement and Billing Model
Progent's simplified per-minute billing model requires no complex contracts, retainers or hidden fees. Many other companies have minimum billable time or other extra fees that drive up support costs. For remote support from Progent during normal business hours, you only get billed for the actual time spent resolving your problem. If it only takes ten minutes to resolve your problem, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are charged exclusively for the time when Progent's team member is actually onsite working on your issues. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but not an increased emergency rate. Since Progent has a large pool of engineers located within the entire San Francisco Bay Area service territory, an available expert is typically close by to help. Progent can in addition provide on-premises technical support to the majority of zip codes in the U.S. within 24 hours of answering a support request. Progent's remote technical support group has delivered help to small companies in every state (Refer to Progent's nationwide testimonials.)

Juniper Consulting and Support
Progent's Juniper-authorized network engineers can help your company to plan and implement Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and migrate smoothly from outdated devices to the latest releases. Progent's Junos OS engineers can provide expertise with Juniper's premiere network operating system to help you to simplify the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software products and can assist organizations manage environments that incorporate a mix of Juniper's software platforms.

Wireless IP Phone Integration
Creating solutions with Cisco's wireless VoIP phones usually demands that you configure and optimize numerous key pieces of your wireless environment including access points, routers, wireless LAN controllers, and network management tools. Progent's wireless IP phone configuration and troubleshooting consultants can provide remote and on-premises support to help you create and manage a Cisco wireless IP phone deployment by delivering integration services that can range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

Microsoft Exchange Server 2010 Upgrade Consulting
Progent's Microsoft-certified Exchange Server 2010 engineers can help your organization to maintain and troubleshoot your existing Exchange 2010 deployment or provide the assistance of certified Exchange Server 2016 consultants and Office 365 Exchange Online consultants to help you assess the value of migrating to a current release of Exchange Server that delivers quick ROI by improving your productivity, lowering the expense of equipment and support, simplifying administration, and consolidating your key communications platforms.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's complete ProSight portfolio of value-priced network management outsourcing services for small and mid-size organizations.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The current ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-qualified CCIE network consultants can help you to manage your current PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, integrate, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft Dynamics GP Consulting Services
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud readiness, works with popular smart phones and tablets, permits single login with Microsoft Azure Active Directory, and strengthens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants offer the broad knowledge and experience to address the critical technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the return on your investment in this mission-critical product.

Get in Touch with a Progent Computer Support Expert
To find out how to get in touch with a Progent computer consultant for online or on-premises help in , phone 1-800-993-9400 or visit Remote Network Support.

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