For small office network systems located within the state of Wyoming, Progent's Microsoft qualified technical experts can provide phone assistance and troubleshooting to resolve your network systems problems quickly and cost effectively. Progent has developed enterprise-level skills, sophisticated tools, and support databases to identify and fix network problems while avoiding the cost and time delays normally associated with on-site service dispatches.

If your Wyoming small business is situated beyond the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your local network support options may be limited in technical expertise, or not available during an emergency. This results in a network environment that is unusable or causing wasted time due to technical issues persisting for too long. Progentís group of seasoned network consultants average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a diverse range of clients. This means you obtain not just the technical expertise needed for the task, but an expert with demonstrated methods for applying that expertise to assist with affordable network solutions.

Business Intelligence Reporting Consulting and Development
Progentís BI reporting experts can provide online and onsite expertise to help you with any facet of business intelligence reporting from troubleshooting or enhancing applications to designing and implementing a comprehensive business intelligence solution. Progent's BI experts can assist your company to maintain your existing BI system, help you to upgrade reports and databases from an outdated reporting product to a modern one, and provide as-needed online mentoring tailored to your individual requirements. Progentís business reporting professionals can provide expertise in the leading BI reporting platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.

Progent's Online Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants can provide a broad variety of online support services to help you to design, program, pilot test, install, manage, and debug business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your existing Excel applications to the latest releases of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between various releases of Excel. Progent can provide on-demand help to organizations looking for a fast fix to a specific problem related to Office Excel and Progent can also provide full project management support for migrating or creating mission-critical application software based on Office Excel. Progent's affordable online training for Excel can be custom tailored to address the special requirements of individuals or groups.

Citrix Desktop Virtualization Support Services
Desktop virtualization platforms from Citrix allow fast provisioning of new desktops, rapid publication of new applications, streamlined desktop image control, immediate restoration after desktop PC failure or theft, lower initial investment in and longer useful life for desktop computers, consistent high performance, centralized control and enforcement of security policies, and the ability to prevent critical business data from being taken from the data center. Progent's Citrix XenDesktop engineers and Citrix XenApp specialists can assist your IT staff to evaluate, pilot, deploy, manage, and support Citrix virtual Windows desktop and application products and can help you with other virtualization solutions from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

Exchange Server 2016 Migration Support
Progent's Microsoft Exchange 2016 Server experts can help you in all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Cisco Unified CM and Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), previously branded CallManager, operates as the foundation of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's CCIE-certified CUCM experts can assist with any facet of Unified CM support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop video phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, designing Cisco UCS server clustering systems for survivability, and integration with Exchange Server and Skype for Business.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support offers advanced virtual server platforms, a state-of-the-art datacenter facility, plus the support expertise of Progent's Microsoft Gold Certified engineering staff to provide small companies a complete IT outsourcing alternative that improves system reliability and security, reduces administrative overhead, and lowers expenses. With Progent's Private Cloud Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved instantly to a different hardware host without lengthy and chancy reconfiguration. With Private Cloud hosting, you are not kept captive to a single hosting service.

Microsoft Windows 8.1 Migration and Integration
Progent's certified Windows 8.1 consulting experts can deliver a range of network consulting services to assist companies of all sizes to install, administer, and troubleshoot environments that include workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can help design and configure testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment projects based on industry best practices. Progent's consultants also offer Windows 10 planning and migration support.

Full Portfolio of Security Help
Progent's CISM, GIAC, and CISA certified security experts can help your company to perform comprehensive security assessments, recover rapidly from attacks, set up firewalls, configure secure techniques for off-site and mobile access, install spam filtering and email encryption, and create a company-wide security plan built around round-the-clock automated monitoring.

Microsoft Data Protection Manager Consulting Services
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size businesses near-continuous backup and easy recovery functions for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for key workloads such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft certified DPM 2016 consultants can assist you to design, deploy, manage, and troubleshoot a multi-site backup/restore solution powered by SCDPM 2016. Progent can help you to migrate from a previous version of DPM or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to help you through technical bottlenecks or deliver end-to-end project management support to help you complete your Data Protection Manager 2016 initiative on schedule and on budget.

64-bit Computing Migration Help
Progentís 64-bit migration support experts can assist your organization to update your application servers and workstations affordably from 32 to 64 bits. Progent can help you to calculate the costs and benefits of upgrading to 64-bit computing, plan a cost-effective upgrade strategy that minimizes business interruptions, and offer timely remote help to assist your organization to configure 64-bit software and application programs on your existing computers. Progent's Microsoft Gold qualified processing consultants can assist your company to integrate the 64-bit versions of Microsoft products such as Windows Server 2008, Exchange Server, Windows 7, and Excel 2010.

PC and Mobile Device Centralized Administration Consulting
Progent offers Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager planning and deployment and Intune consulting to centralize and streamline the management of your PCs along with your Cloud-connected mobile devices. Progent can assist you to upgrade efficiently to Configuration Manager 2016 from a legacy device management platform or help you to modify your current SCCM 2016 environment to accommodate your evolving business needs.

VMware NSX Network Virtualization
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and patches and can generate reports to verify full service restoration, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to design, configure, test and maintain a disaster recovery system based on VMware SRM and VMware NSX.

Linux Support and Windows/Linux Integration
If your business IT environment mixes Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive system that permits all your operating systems to coexist for easy management, seamless dataflow, high availability, high throughput, and integrated security. If you are writing or testing Linux based-software within an environment that includes Windows-based servers, desktops, and applications, Progent offers full-service IT outsourcing that allows you to focus on your area of expertise.

Collaborative Approach to Service and Problem Escalation
Computer technologies have become increasingly sophisticated. In addition, most small office networks incorporate software and hardware from many different manufactures. All this makes computer integration and maintenance increasingly difficult. It is impossible for even the most talented individual to have in-depth knowledge in all areas of information technology, or extensive hands-on experience in the thousands of products, models, and updates that small businesses incorporate in their information systems. Progent utilizes a collaborative methodology to computer support and relies on subject matter experts to bring in-depth skills when needed to solve complex problems effectively, at the least expense to your company.

Azure cloud Integration Consulting Services
Progent's Azure integration consultants can help you with every phase of Azure cloud migration including needs definition, readiness assessment, solution architecture, pilot testing, implementation, centralized administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your clients can securely connect to Azure-based services, and Progent's Microsoft Gold-certified consultants can help you integrate critical Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid ecosystem that seamlessly integrates on-premises datacenters with Azure resources.

Contact a Progent Computer Support Expert
To see how to contact a Progent computer support expert for online or on-premises help in , phone 1-800-993-9400 or go to Online Computer Help.














© 2002- 2018 Progent Corporation. All rights reserved.