For small company computer networks located in the state of Wyoming, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone support and troubleshooting to repair your network troubles quickly and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to diagnose and resolve IT problems while avoiding the cost and time delays normally associated with onsite service calls.

If your Wyoming business is located outside of the larger metropolitan areas such as Cheyenne, Casper, Gillette, or Laramie, your local network systems support options may be limited in technical capability, or not available during urgent situations. This can result in a office network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís team of expert network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a diverse range of clients. This means you get not only the technical skills needed for the task, but an expert with demonstrated methods for applying those skills to deliver affordable network solutions.

Juniper Consulting and Support
Progent's Juniper-certified network consultants can assist your company to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from discontinued devices to current versions. Progent's Junos OS consultants offer support for Juniper's flagship network operating system to help your business to simplify the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can help you maintain networks that include a combination of Juniper's software platforms.

NetApp SAN Storage Solutions
Progent offers enterprise clients online or onsite NetApp SAN consulting services for NetApp's entire line of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following industry best practices.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection service incorporates cutting edge behavior analysis tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Learn about the entire ProSight portfolio of low-cost network monitoring and management services for small and medium-size organizations.

ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight family of managed IT services for small organizations.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of background helping manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of key business processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and DBA services. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer expert online consulting support to help companies of any size to integrate their networks with popular public clouds including Azure and Amazon AWS. Progent can help your it team to design and manage hybrid environments that can include Windows and Linux systems and applications in hybrid network models that seamlessly combine on-premises IT assets along with public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Office 365 integration with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Comprehensive Reporting of Services Delivered
Progent provides full and detailed reports of all service work to ensure clients do not feel like a hostage to their IT service company. Progent sends e-mail accounts of services immediately after completion of each service task, and also provides a hard copy along with monthly invoices. Complete network support documentation makes it less disruptive for customers to move to a different service organization or take on increased support duties internally. Complete service documentation also provides IT managers the visibility needed to assess the quality of maintenance services and produce better informed network budgets.

Azure Planning and Integration Consulting Services
Progent's Azure integration experts can assist you with every stage of Azure cloud integration such as needs definition, readiness evaluation, system design, pilot testing, deployment, centralized management, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help your IT staff to set up and debug firewalls and VPN connections so that your users can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid ecosystem that seamlessly combines on-premises datacenters with Azure services.

Microsoft Exchange 2013 Migration Services
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements affect vital areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can deliver remote or onsite expertise to assist your organization to manage, optimize and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date release of Exchange Server in a local, cloud-hosted, or hybrid deployment model.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable workflow for restoring services quickly after an outage. SRM provides centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and administer a disaster recovery solution powered by VMware SRM.

Response Time of Progent's Technical Response Center for Online Technical Support
Progent's Technical Response Center is dedicated to providing the best quality of online network support services offered anywhere for both urgent and non-critical issues. For urgent issues that impact many users, key individuals, or a line-of-business program, the Technical Response Center can engage in less than an hour. For standard problems, the TRC will within two hours. Under any circumstance, your ticket will be created promptly and correctly, You will be sent an acknowledgement from the trouble ticket system, and the TRC will check with you on every corrected problem to make sure you are comfortable with the resolution and willing to close the ticket. Learn more details about Progent's TRC Customer Commitment.

Progent's Consulting Services for Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that allows small businesses to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid networking model that includes local and virtualized cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible productivity and cost advantages of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based design for your network environment. Progent can provide full-service project management support to help you design and execute a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Azure integration support.) Progent also offers as-needed consulting, technical support, and training.

Get in Touch with a Progent Computer Consultant
To learn how to get in touch with a Progent network consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Online Network Help.














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