For business network systems located in the state of Wyoming, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and troubleshooting to fix your network systems issues quickly and cost effectively. Progent has developed top-notch expertise, advanced software tools, and support databases to diagnose and resolve computer network problems without the high cost and delays associated with onsite technical service calls.

If your Wyoming business is situated outside of the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your local network systems support choices may be limited in expertise, or not available during a crisis. This can result in a network environment that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of seasoned network engineers average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a large variety of technical projects for a extensive range of customers. This means you obtain not only the technical know how needed for the task, but an expert with proven methods for applying that expertise to deliver excellent network solutions.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, performs network health monitoring, enables safe self service, and offers a common point of control for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist your organization with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and install a Wi-Fi wireless LAN customized for your environment, offering you a WLAN that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service. Progentís onsite wireless survey features onsite inspection, spectrum and data protection audits of your existing wireless network, evaluation of your buildingís floor plans, measuring for radio frequency interference, RF propagation modeling, identification of the best placement for client-specified Wireless Access Points (WAPs) including Cisco Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report defining a new WLAN.

IT Consulting for Local Governments and School Districts
Progent has a long background providing a full-spectrum of remote network support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering expert online network support and has provided IT support to clients in every state. Progent's online computer consulting for local governments eliminates travel expenses and resolves problems faster than onsite support.

Citrix Virtual Windows Desktop Consulting
Desktop and application virtualization platforms from Citrix permit fast provisioning of new client computers, rapid publication of current applications and updates, simplified desktop image control, quick recovery from client PC failure or theft, lower capital cost and extended usable life for client computers, consistent performance, centralized control of security standards, and the ability to keep critical business data from leaving the data center. Progent's Citrix-certified XenDesktop consultants and Citrix XenApp experts can assist you to evaluate, pilot, deploy, manage, and troubleshoot Citrix virtual Windows desktop technology and can assist you with additional virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Cisco Unified CM and Unified CM Express Consulting
Cisco Unified Communications Manager (Unified CM), originally known as CallManager, is the heart of Cisco's collaboration portfolio. Unified CM and Unified CM Express offer an advanced IP-PBX by integrating tightly with unified messaging applications like Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified CUCM consultants can assist with any aspect of Unified Communications Manager support and debugging in areas such as integrating VoIP phones and video IP phones, designing dial plans, integrating SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE networking support, creating UCS server clustering systems for high availability, and integration with Microsoft Exchange Server.

Online Training for Popular Desktop Applications
Progent provides live online instruction for popular client applications and environments such as Office and Office 365 Excel, Word, Publisher, Project, Adobe Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Windows 10 and Windows 8. Online education offers all the advantages of traditional classroom seminars, including instant interaction between students and teachers, but avoids the costs of transportation and the hassle of trying to accommodate the schedules of many students.

Part-time CIO Services
Progent can supply companies with an information management professional who can function as a part-time Chief Information Officer. This experienced technology officer can offer strategic direction to assist your company to deploy appropriate IT products to enhance business operations so they align more closely with your corporate goals. Your business can develop and implement a well thought out IT strategy without absorbing the expense of a full-time Chief Information Officer. Important services Progent's temporary Chief Information Officer can perform include growth strategies, establishing technology budgets, developing and tracking models for TCO, reengineering business processes, reviewing contracts with vendors, establishing security standards, cash flow management, streamlining network management, computer desktop management solutions, patch control, and disaster recovery preparedness.

Microsoft Dynamics NAV Consulting
The updated release of MS Dynamics NAV offers several new features including Personalized Role Centers, enhanced management information and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP professionals offer custom programming, integration and debugging support to help you to benefit from MS Dynamics NAV. Progentís consultants can help you to integrate MS Dynamics NAV ERP software to additional services and programs. Also, Progent can help your organization to create and analyze databases so you can improve your understanding of your operations, attract additional customers, refine your marketing campaigns, and form productive alliances.

Online Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center offers expert remote technical support for Microsoft and Cisco-based systems Nationwide. Progent's certified professionals have the experience to assist you to analyze and resolve difficult network problems quickly and cost effectively. The scope of technical expertise offered by Progent's staff of consultants makes it possible to escalate even the most difficult problems to the right specialists as required. Whether you need one-time phone support and remote troubleshooting or continuing availability of a Help Desk Call Center, Progent's engineers can provide your small business with enterprise-level support without the cost and management hassle of maintaining a large internal support group.

After-hours Online Technical Support
Progent's affordable extended hours remote support program offers clients 24x7 access to online technical support from Progent's TRC. Support services available outside standard work hours include fixing problems with Windows server products, MS Windows desktop troubleshooting, assistance with MS Office programs, network and system backup and restore, and fundamental routing and switching support for Cisco networking products.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and fixes and can produce reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the entire virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to design, deploy, test and maintain a DR solution based on VMware SRM and VMware NSX.

Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent offers Windows Server 2016 failover clustering consulting, Windows Server 2012 clustering expertise and Windows Server 2008 R2 failover cluster expertise to enable your IT organization implement clustered server configurations that can provide world-class uptime, even for normal maintenance operations. This high-availability is feasible because any server in a cluster can be brought down for servicing without impacting users. Clustering also allows support personnel to install vital security enhancements during regular working hours without affecting user productivity.

Wireless VoIP Phone Solutions
Creating solutions with Cisco's wireless VoIP phones usually requires that you set up and fine tune many key pieces of your Wi-Fi infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer remote and on-premises assistance to help your organization build and manage a Cisco wireless VoIP phone solution by delivering services that range from debugging the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

Get in Touch with a Progent Network Consultant
To learn how you can contact a Progent network support expert for online or on-premises help in , call 1-800-993-9400 or visit Online Computer Support.

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