Wyoming Network Consulting Experts for Small Office IT Network Systems: Remote Consultation and Troubleshooting
For business networks located throughout the state of Wyoming, Progent's Microsoft and Cisco certified technicians can provide phone support and remote troubleshooting to fix your computer network issues fast and affordably. Progent has developed world-class skills, software tools and support databases to diagnose and resolve IT problems absent the expense and delays associated with onsite service dispatches.
If your Wyoming company is located outside of the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby computer support choices may be limited in expertise, or not available during an emergency. This can result in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progent’s team of network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.
Nationwide Remote Support for Microsoft and Cisco-based Networks
Progent’s Technical Response Center offers expert remote support for Microsoft and Cisco-based environments anywhere in America. Progent's certified experts have the expertise to help you troubleshoot and resolve complex network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of consultants makes it possible to escalate even the toughest problems to appropriate specialists as required.
Phone Support and Remote Network Support Services
Progent's phone support and remote troubleshooting services give your business the greatest leverage for your IT budget. Whether you need occasional phone support and remote troubleshooting or ongoing access to a Help Desk Call Center, Progent's experts can provide your company with enterprise-level support without the cost and management overhead of maintaining a large in-house IT organization.
Full Range of Security Consulting Services
Progent's certified security consultants can help you perform comprehensive security audits, recover quickly from virus attacks, configure safe techniques for remote and mobile access, deploy advanced software for protection against viruses, spam, and directory harvest attacks, and craft a security strategy with 24x7 monitoring.
World-class Cisco Help from Expert CCIE-certified Engineers
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) consultants have earned a designation reserved for the most capable experts for designing, architecting, configuring, setting up, and troubleshooting a diverse range of Cisco network and interconnectivity solutions. There are only 7000 CCIE’s around the world, and attaining certification involves comprehensive verification through written testing and hands-on lab testing to ensure that CCIE’s can apply knowledge to real world problems. CCIE’s have a strong fundamental knowledge of core networking technologies and protocols that allow for quickly developing multi-vendor solutions.
VPN Access Support for Popular Gateways
Progent consultants can gain access to client networks using VPN access support for gateways from Microsoft, Cisco, Sonicwall, Watchguard, Netscreen, and Checkpoint. Secure VPN remote access allows the team members at Progent's Technical Response Center to access your network remotely without compromising system security.
Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification awarded only to the top class of companies that operate closely with Microsoft, have shown technical expertise, and have verified client references. Gold Certified Partners are required to maintain large staffs of Information Technology professionals who have completed comprehensive proficiency testing. Gold Certified Partners are given access to exclusive support and training opportunities from Microsoft and early exposure to beta software for training and piloting purposes.
Sun Solaris Support Services
Progent offers your small business access to expert certified Sun Solaris engineers, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. Progent’s can provide consulting services to support Sun Solaris co-existence with Windows and Linux-based networks and can also help you plan migrations between Microsoft and UNIX-based environments.
Expert Network Services for Collocation Data Centers
Progent provides support for many customers whose network environments are hosted in Secure Data Centers, and can easily do so for any data center nationwide. Progent’s lengthy experience in working remotely with collocation data center environments allows us to assist clients architect and implement flexible and reliable remote support solutions that simplify the job for both Progent and customer support staff. Progent’s own IT infrastructure of 50+ servers is implemented in three separate data centers in San Jose and Sacramento, and is entirely supported remotely.
Linux Support and Linux/Windows Integration
If your small business network combines Linux technology with Windows, Progent can help you integrate your servers into a cohesive network that allows all your operating systems to peacefully coexist for easy administration, seamless dataflow, high availability, enhanced performance and tight security. If you are developing Linux software on a network that includes Microsoft-based servers, workstations and software, Progent offers full-service support outsourcing that allows you to concentrate on your area of high-value expertise.
Network Monitoring Services
Progent offers a selection of Network Support Packages based on the sophisticated monitoring capabilities of Microsoft Operations Manager (MOM), a next-generation network management software platform that monitors the availability, performance and security of your information system and identifies issues before they can disrupt your network.
Voice over IP Design and Support Services
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) to help you successfully deploy Cisco CallManager technology. Progent can evaluate your existing network and Internet access infrastructure to asses whether your network is optimized to support VoIP, help you select and deploy Cisco hardware and software appropriate for your current situation and future growth plans, and business objectives, and integrate your VoIP solution with technology from other vendors.
E-Mail Guard is Progent's affordable anti-spam and virus defense solution that offers small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-based antispam and virus defense services that ward off email attacks before they are able to breech the corporate firewall. Perimeter Manager also lets administrators track and control their email systems, irrespective of server platform, hardware technology, or geographic location.
Progent can show you how to plan and execute an efficient migration to Great Plains so that you preserve your information, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and reduce business interruption by designing and following a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP 10.0 users so you don't lose productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce custom line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics Great Plains.
The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server 2003 requires an IT expert with real-world background and extensive knowledge in planning and building cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2003 and SBS 2000. This expertise ensures you success in deploying, managing, and servicing network environments powered by the Microsoft SBS line of servers and programs.
Progent's service experts offer Apple Mac clients a range of services such workstation support, interconnectivity with Windows-based networks, email configuration, specialized software programming, and individualized training. Progent's Apple-certified experts and Microsoft-certified consultants can help your business build and maintain a secure, highly available IT system and communications architecture to support networks in which Apple Macintosh servers and workstations work with Windows-powered and UNIX/Linux-based technology.
Even if your company has a small network support group and a limited technology budget, your information system can still feature the same high reliability and performance that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-qualified and Cisco-certified network consultants, the most recent system management products for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your vital network applications and servers up and running. Progent's 24x7 Network Management Services include remote system monitoring, server monitoring, and application monitoring to reduce service expenses, resolve problems quickly, and anticipate issues before they impact network productivity. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform comprehensive event management. Progent can help with MOM 2000 and Microsoft Operations Manager 2005 to offer small business systems enterprise-class reliability, security and capacity.
Progent can show you how to plan an efficient Wireless LAN architecture, select appropriate technology, and configure wireless access points, 802.11 LAN client adapters, wireless bridges, radio antennas and other wireless accessories. Progent can also help you put together a complete 802.11 wireless network security plan that is well aligned with the security strategy for your overall corporate network.
Progent's consultants offer Macintosh users a range of services such as desktop support, Apple OS X consulting, Apple Mac integration with Windows environments, Entourage and email expertise, security services, and one-on-one education. For computer environments built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft certified consultants have the experience and depth to deal with the difficulty of planning, integrating and supporting a network environment that is available, safe, fast and aligned with your company's business goals.
Microsoft Dynamics Great Plains can help you expand and manage your business better by delivering deep availability of decision-driving information and a fast return on investment. Microsoft Great Plains offers important productivity benefits including its ability to extend the reach of your organization, manage your financials, computerize financial processes, unify processes throughout your business, refine inventory control, enhance order accuracy, expand revenue and shorten lead-time, and maximize free cash flow. Progent can show you how to configure and manage a reliable, safe server and communications foundation to support Great Plains, and can offer experienced Microsoft Great Plains support professionals to make sure you derive the full benefits of your Microsoft Dynamics GP software.
Progent can supply companies in Northern California and major locations across the U.S. with a consultant with knowledge of the new features of Microsoft Office Word 2007 and 2003. A consultant from Progent's Experts Team can help you incorporate MS Word's powerful components into the operations of your business, help with creating templates and developing convenient macros, or offer 1-on-1 training to keep your company up to speed on MS Office Word 2007. Progent's staff consultants can help your organization integrate and manage a safe, robust network and communications infrastructure to run your Microsoft Word solutions.
Progent's UNIX platform consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient one-stop source to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the security and administration of corporate email by providing continually updated spam and virus filtering, policy administration, content testing, and defense against email-based DHA and DoS attacks. E-Mail Guard also includes monitoring, administration and reporting utilities as well as outgoing email testing to let you troubleshoot your email environment and define and regulate corporate security policy.
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Progent’s staff of Microsoft and Cisco certified experts average more than a decade of real-world professional background, in the trenches of IT support, executing a broad variety of technical tasks for an extensive mix of customers. Every Progent support professional shares a proven set of individual best practices which are incorporated into company-wide best practices training that Progent instills in its support team. This guarantees that you get not just expert IT help, but also a support engineer with field-tested approaches for applying technical knowledge to repair real-world network problems quickly.
In addition to offering Great Plains consultants, Progent can give you access to consultants experienced in Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Sage Software, and QuickBooks Pro by Intuit. Progent's experts also can help you integrate and maintain a protected, robust server and communications foundation to support your ERP, MRP and accounting applications.
Email Guard from Postini offers continually updated spam and virus filtering, content filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to purchase for a regular Postini license, you can still get access to Postini’s Perimeter Manager services through Progent’s E-Mail Guard antispam and anti-virus service program. Progent’s expert email protection professionals can show you how to create an email defense strategy that incorporates spam filtering and virus protection services and processes.
