For office computer networks located in the state of Wyoming, Progent's Microsoft authorized consultants can deliver phone assistance and troubleshooting to repair your computer system issues quickly and cost effectively. Progent has developed world-class skills, sophisticated utilities, and support knowledge bases to identify and resolve network problems without the cost and delays normally associated with onsite technical service visits.

If your Wyoming company is located outside of the larger metro areas such as Cheyenne, Casper, Gillette, or Laramie, your nearby computer support options may be limited in technical capability, or not available during an emergency. This results in a office network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís team of field proven network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a extensive range of customers. This means you obtain not just the technical competency needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Online Support for Microsoft Windows Server 2008
Windows Server 2008 R2 represents a major advance in making IT systems more protected and available, easier to virtualize and administer, more expandable, and able to offer a better platform for web hosting and development. Progent's Microsoft-certified Windows 2008 engineers can provide expert, affordable remote consulting to help your company get the most from the improvements incorporated into Microsoft Windows Server 2008 R2 by providing consulting, tech support, training, administration, monitoring, and security expertise.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento includes a collection of advanced servers and network equipment intended to be utilized online or on site to facilitate piloting, assessments, capacity testing, repair, business continuity simulation, education, and additional reasons to help Progent's customers successfully carry out major IT initiatives.

Progent's Online Consulting, Development and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to help you to design, program, test, install, administer, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS and Android mobile devices, and fix compatibility problems between various releases of Excel. Progent offers on-demand support to organizations who need a fast fix to a specific issue associated with Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business application software built on Office Excel. Progent's affordable webinar training classes for Office Excel can be customized to address the special requirements of individual users or groups.

Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization solutions reduce the work needed for IT managers to install software programs so they are consistent throughout a corporate workforce, provide the ability to control access to critical data, and enable quick deployment of additional or updated workstations. In Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS streamlines desktop connectivity, improves responsiveness, strengthens data security, centralizes administration, and provides an almost transparent user experience. Progent's desktop virtualization engineers can help your company to assess the strategic benefits of Microsoft's virtual desktop solutions, configure test and production deployments, optimize your system infrastructure to accommodate virtual clients efficiently, assess and resolve security problems, and train your IT managers to utilize industry best practices to gain a fast ROI from client virtualization.

Immediate Support for Urgent Issues
With Progentís emergency online network support services, you can get immediate assistance for problems that are causing network disruption. Remote help does away with the lengthy wait and increased expense associated with in-person computer help. For typical administration tasks, Progentís remote support engineers can complete the majority of jobs within a few minutes of receiving a request, instead of requiring you to live with a problem for up to a day for on-site help to arrive.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants offer advanced remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small businesses and campus networks to giant data centers and service providers. Progent can show you how to implement Cisco's continually evolving switch solutions to realize the speed, expandability, resilience, virtualization support, security and manageability required for your business. To learn about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To learn about Progent's consulting services for Cisco's Nexus family of data center switches, see Nexus switch consulting and support services. For details about Progent's support services for Meraki switches, visit Meraki switches configuration and management.

Responsiveness of Progent's Technical Response Center for Online Support
Progent's Technical Response Center is dedicated to providing the highest level of remote network support offered anywhere for emergency as well as standard issues. For emergency issues that impact many users, crucial people, or a mission-critical program, the TRC is set up to respond in less than an hour. For standard issues, the TRC will in less than two hours. In all cases, your ticket will be generated promptly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will check with you regarding every resolved problem to verify you are satisfied with the results and ready to close out the trouble ticket. Find out more about Progent's TRC Customer Commitment.

Comprehensive Support for Systems at Colocation Data Centers
There are hundreds of enterprise-class Internet Data Centers in Northern California and larger metropolitan areas across the U.S., and Progent's colocation support team can enhance your systemís redundancy and performance by helping you choose a colocation facility that meets the particular needs of your company including geographic location, size, connectivity, budget, and value-added features and services. Progentís colocation center support services are intended for businesses with equipment located at colocation hosting sites and in need of timely on-site assistance at the colocation facility plus online help from Microsoft and Cisco certified professionals. Progent provides a variety of colo center support services including system topology analysis, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications infrastructure, development and deployment of non-stop systems, architecting and implementing layered security structures, firewall configuration and support, configuring load balancing solutions, and creating fault tolerant server clustering systems.

64-bit Computing Migration Support Services
Progentís 64-bit migration specialists can help your organization to enhance your application servers and desktop PCs efficiently from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of moving to 64-bit processing, design an economical upgrade strategy that reduces operational interruptions, and offer timely remote help to assist your organization to install 64-bit software and applications on your existing hardware. Progent's Microsoft Gold certified processing consultants can help your company to install the 64-bit editions of Microsoft products like Microsoft Windows Server 2008, Exchange Server, Microsoft Windows 7, and Excel 2010.

Planning and Deployment Support for Microsoft Skype for Business Server
Progent's Skype for Business integrators can provide online and onsite expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco UC. Progent's certified information security experts can assist you create and validate a security strategy for your Skype for Business solution that is compliant with government and industry requirements.

Talk to a Progent Computer Support Expert
To find out how you can access a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or visit Online Network Help.














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