ZENO is Progentís monitoring and reporting subscription service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the state of all vital IP-based assets that make up your IT environment. When ZENO uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they can impair or take down network.


Additional Topics of Interest

Questions about Microsoft Certified Open Positions
Part Time Job

For answers to common questions about being a consultant at Progent, go to Jobs at Progent Q&A.

Microsoft System Center 2012 Support
Data center Management Online Troubleshooting

Progent has more than a decade of background deploying, maintaining and troubleshooting the core platforms that make up System Center and can assist you to design, deploy, maintain, and fix your System Center ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current version of Microsoft System Center from a previous one or from another IT management platform to provide the advantages of best-in-class deployment, automation, security and compliance, plus datacenter and application performance monitoring.

Microsoft Windows 10 Evaluation Configuration
Windows 10 Trusted Boot Support

Progent's Microsoft-certified consulting experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and on-premises assessment and migration support for Windows 10 offered by Progent's experts include Return on Investment analysis, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, network design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing Call Center support services.

Microsoft Experts Consultant for SharePoint Workspace 2010
SharePoint Business Connectivity Services Online Consulting

Progent's Microsoft-certified consultants can provide affordable remote support and programming services to help you to plan, deploy, administer, and troubleshoot SharePoint 2010 environments that can include web sites that can function as intranets, extranets, document management applications, wikis, data marts, business analytics, enterprise search, Visio-driven workflows, and other utilities to support and improve collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's popular office productivity programs including Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from previous releases of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 environment.

Windows Server 2016 Privileged Access Management Consultant Services
Milwaukee On-site Support

Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.

Small Business Computer Consulting Company
Small Business Small Office Computer Consultant

Progent provides the help of Microsoft and Cisco-certified IT support experts to offer customers affordable ways to help businesses optimize the value of Microsoft and Cisco technology. For networks that range from small offices to large corporations, Progent's network engineers can assist you to enhance your information system's e-mail infrastructure, protection, availability, throughput, and network management.

Small Office Computer Consulting Services for Cisco Architecture
Cisco Switch Small Business Network Consulting Redwood City, California

Progent is the leading source of easy, quick, and affordable access to CCIE Certified consultants. CCIEs are highly-qualified networking gurus who are awarded this prestigious classification only after strenuous testing by Cisco. CCIEs are able to handle the most complicated problems surrounding network design, configuration, troubleshooting, and service. Progentís CCIE professionals cooperate intimately with Cisco in-house staff in identifying problems with Cisco's IOS software and devising fixes or acquiring patches to correct problems. Progent offers quick contact with a CCIE by telephone so you are able to receive instant assistance for tough network troubles that are affecting business efficiency but are outside the scope of your usual IT service providers. Progent's CCIE consulting professionals can link to your environment using advanced off-site support tools to provide timely and affordable diagnosis and remediation of critical network difficulties.

IT Consulting for Sales Office
Branch Offices On-site Technical Support Rochester, NY

Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to build a unique capability for serving branch offices that need network help with the flexibility common to with small organizations but which offers effective communications, thorough documentation, and compliance with enterprise IT standards. If your corporation has a sales office situated anywhere in California or any region covered by Progent's consultants, Progent can provide a broad range of on-premises and off-site IT consulting services and network design assistance.

Small Business Network Technical Support
Small Business Computer Engineer

If you have a company information system with 10 to 50 desktop users, Progent's network outsourcing services free your business from over-reliance on an individual freelance consultant while giving you affordable and reliable access to high-quality technical expertise. By providing IT support help when you require it, providing advanced knowledge for key technologies, delivering unique support such as 24x7 server monitoring, and charging only for support you use, Progent offers you an economical solution for maximizing the business value of your small office information system. Progent is the intelligent way for small organizations to create and support a robust and safe information network and to benefit from fast access to the experienced consulting typically available only to enterprises who are able to afford a sizeable internal IT group.

Sun Solaris Migration Consultant
Upgrade Help for UNIX in San Jose Silicon Valley

Progent can assist your business to plan and execute a smooth migration from a Sun Solaris-based information system to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and application experts can help you preserve your data and minimize business disruption by designing an effective transition plan that protects your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include analysis of current environment, migration strategy and validation, MS Exchange migration support, information and application software migration, and processor and mass storage transition and consolidation.

SCCM 2016 Policy Settings Online Technical Support
Irvine, CA SCCM 2016 Policy Settings On-site Technical Support

Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, performs network health monitoring, allows safe end-user self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist you with any aspect of planning, implementing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid networks.

SQL Server Developer
SQL Server 2008 Technical Support in Montana

Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of cutting-edge enterprise-class applications that can provide your company a critical competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.

Microsoft Exchange 2003 Small Business Network Consultant
Software Consulting

Progent's Microsoft-certified professionals have more than a decade of background delivering email support for customers ranging from small offices to global enterprises. Progent offers economical support for all versions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email systems, and implement remote and mobile email connectivity. Progentís Microsoft Exchange support services can assist you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. In addition provides support for Windows 8, Windows 7, and Windows XP clients running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard security services.

Microsoft Software Update Services Support and Setup
Consulting for WSUS in Hillsboro, OR

Microsoft WSUS allows IT administrators to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support staff can fully and effortlessly manage the distribution of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your network environment.


















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