ProSight LAN Watch is Progentís server and desktop monitoring subscription service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management staff and your Progent engineering consultant so all potential problems can be resolved before they have a chance to disrupt productivity.

Additional Topics of Interest

The CRISC certification program was established by ISACA to validate a consultant's ability to design, deploy, and support IS controls to reduce network risk. Progent offers the expertise of a CRISC-certified engineer to help your company to create and execute a workplace continuity strategy based on industry best practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.

Colocation IT Consultant
Indianapolis, IN Setup and Support

Progentís data center support services are designed for companies with equipment housed at IDCs or data center collocation hosting sites and requiring on-demand on-site service at the colocation site as well as off-site help from Microsoft and Cisco qualified experts. Progent provides a complete range of data center and data center and collocation support services such as system topology evaluation, Windows and UNIX server integration and support, tech support for server and telecommunications infrastructure, design and installation of high availability systems, defining and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server clustering configurations.

System Center Operations Manager Consultant
Specialists for Operations Manager in Mertztown, PA

Progent's Microsoft certified consultants have more than a decade of background planning, deploying, optimizing and fixing Microsoft SCOM solutions and offer organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.

Anti-Spam Support
Consulting Yuba City, CA

E-Mail Guard represents a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of company email by offering continually updated spam and virus filtering, policy administration, content testing, and defense against email-based DHA and DoS attacks. E-Mail Guard also features monitoring, administration and reporting utilities as well as outbound email testing to let you repair your email environment and specify and regulate company security policy.

Videoconferencing Troubleshooting
Technology Professional for Polycom OTX Telepresence Baton Rouge, Louisiana

Progent can provide the expertise of a senior specialist with years of hands-on experience installing, maintaining, and upgrading telepresence platforms from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network management group, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the strategic value of your video conferencing ecosystem.

Technical Support Services for Service Reports
Technology Consulting Services Los Altos, California

Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or small service firms who offer scant documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by each staff member to every customer. The discipline of documenting and archiving service records results in more efficient service and eliminates a slew of common problems such as when a service customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

Private Clouds for Small Businesses Specialists
Consultant for ProSight Virtual Machine Hosting in Alabama

Progent's ProSight Virtual hosting services offer small businesses a range of advantages including reduced capital expenditures, savings on operational expense, improved executive focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.

Juniper J Series Gateway Technical Support Services
Tucson, AZ Juniper J2350 Router Compliance Audit

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

Microsoft Office 2003 Small Office IT Support
Microsoft Support Consultant

Progentís IT outsourcing services for small businesses include designing Windows XP, .NET, and BackOffice environments, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises repair, resolving stubborn integration issues, and producing a company-wide security strategy. Progent can help you maximize system availability and performance with non-stop configuration, redundant network architecture, and proactive server monitoring. Progent also offers special project assistance for large-scale migrations and can assist with requirements assessment, resource identification, bill of materials production, sourcing qualification, procurement coordination, and full documentation. Progentís IT outsourcing service also features training for office productivity packages such as Office XP.

Exchange 2010 Voice Mail Professionals
Exchange 2010 Backup and Restore Specialist Livermore, CA

Progent's Microsoft certified consultants can deliver low-cost remote and onsite help to implement your migration to Exchange 2010, generate thorough documentation of your upgraded messaging system, train your IT team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and provide ongoing administrative consulting and technical help. Progent can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

Technology Professional for Exchange Upgrade
Microsoft Exchange 2010 Upgrade Professionals in Danville, CA

Progent offers comprehensive help for each phase of your Exchange Server 2010 upgrade with services that include end-to-end project management, site analysis, project design and documentation, cost estimates of all new software licenses and hardware needed, recommended vendor sourcing, pilot verification at customer location or at Progent's test facility, managing temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous system, and webinar training for client's IT staff and end users.

Progent Management Team Small Business IT Consulting Group
Progent's Management Team Technical Support Organizations in Akron, OH

Progent's management team consists of industry veterans with decades of background providing computer consulting, troubleshooting, and long-term IT planning to organizations ranging in size from small offices to global enterprises. Great support requires great personnel, and Progent stands out by having assembled a management staff that can provide customers with the top service value available anywhere.

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