Ransomware Protection and Cleanup Consulting
Ransomware Hotline Mitigation-and-System-Restoration: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to work its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support personnel may take longer to recognize a penetration and are least able to mount a quick and forceful response. The more lateral progress ransomware is able to achieve within a target's network, the longer it will require to restore core operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware engineer can assist businesses in the Wilmington metro area to locate and quarantine infected servers and endpoints and guard undamaged assets from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Phone Progent's Ransomware 24x7 Hot Line for Urgent Support in Wilmington
For ransomware cleanup expertise in Wilmington, call Progent at
An index of content::
Google Cloud Identity Specialists
Google Cloud Kubernetes Consult
Progent can provide cost-effective online and onsite support to help companies of any size to move any part of their core network resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.
Shared Helpdesk Online Consulting
Outsourcing Shared Service Desk
Progent's Computer Call Center Outsourcing Support Services for desktop technical support are intended especially for small organizations who need immediate access to a Help Desk Call Center with expert telephone support and effective escalation capability but who have to work within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
Professionals System Testing
System Pilot Testing Lab Technology Professional
The Progent Test and Training Lab located at the QTS Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot environments, the lab reduces capital costs and engineering risk and helps keep vital network initiatives on schedule.
At Home Workforce Endpoint Management Technical Consultant
Remote Workforce Endpoint Management Professionals
Progent can help small and mid-size companies to implement centralized endpoint management systems for administering devices used by at-home workers.
Network Engineer Cisco PIX Migration
Cisco PIX Migration Information Technology Consulting
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you determine whether to adopt more current firewall products available from Cisco. Progent's Cisco-certified specialists can help you plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
24-7 Cisco ASA Firewall with Firepower IT Consultants
Remote Cisco ASA Firewall with Firepower On-site Support
Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Advantages of IT Outsourcing Article
Whitepapers IT Outsourcing and Co-sourcing
Progent’s IT outsourcing packages offer affordable computer consulting for medium-size companies. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can reduce costs and eliminate risks, permitting network service expenses to increase in a more linear and controlled manner than is feasible by assembling a large, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and highly available network architecture for your vital Windows-powered applications including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
network evaluation Lab Engineer
Best PXE evaluation Lab Specialist
The Progent Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot systems, the lab cuts capital costs and technical risk while keeping vital IT initiatives on schedule.
Exchange 2019 Migration Technical Support Services
Exchange 2019 MCDB Cache Information Technology Consulting
Progent can help you in any facet of your migration to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.
Urgent Cybersecurity Pen Testing Computer Security Specialist
Forensics Services Cybersecurity Penetration Testing
Stealth penetration testing is an important part of any comprehensive IT system security plan. Progent’s security experts can run thorough penetration checks without the awareness of your organization's internal IT resources. Stealth penetration testing shows whether existing security defense tools such as intrusion detection alerts and event log monitoring are correctly set up and consistently observed.
System Pilot Testing Lab Consulting Services
Services Capacity Planning Test Lab
Progent's Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility issues, and building training systems for new products and technologies. For Progent clients without sufficient internal resources to assemble proper test systems, the lab reduces capital outlay and technical risk while keeping critical IT initiatives on schedule.
Setup and Support Service Database
Top Support Service Reports
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small service organizations who provide minimal documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support reports sent by every consultant to every customer. The practice of documenting and archiving support activity results in more efficient support and avoids a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who won’t release the keys to the kingdom.
Top Quality VPN Consultant
Cisco Virtual Private Network Online Troubleshooting
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to evolve with your changing business needs. Progent’s Cisco-Premier network experts support Cisco’s complete line of hardware and software targeted at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user authentication, authorization, and tracking from a graphical Web interface.
Fedora Linux Integration Services
Gentoo Linux Technical Support
Progent's Linux support experts offer small and mid-size companies and software developers support for managing and maintaining Linux computers that run with Microsoft-based networks. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with an easy single consulting firm to help you create and maintain a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by integrating Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Urgent Certified Microsoft Partner Network Design and Configuration
Microsoft Certified Partner Information Technology Outsourcing
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest customer endorsement and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business more complete solutions for your information system.
Excel 3D Map Contract Programming
Excel 2013 desktop Engineer
Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of remote support services to help your organization to plan, program, test, deploy, manage, and troubleshoot business applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between different releases of Excel. Progent can provide on-demand help to clients looking for a fast solution to a specific problem associated with Office Excel and Progent can also provide full project management services for upgrading or developing line-of-business application software based on Excel. Progent's cost-effective online training classes for Excel can be customized to meet the needs of individuals or groups.
On-site Support ISR Routers
Support and Setup 3900 Router
Cisco offers a full array of routers including routers built to deliver the security, bandwidth, and availability required by customers from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you support new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Microsoft Exchange IT Consultant
Exchange Server 2000 Consulting Services
Progent is among the most qualified network consulting firms for integrating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange 2000 for typical situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Troubleshooting Power View
SQL Server Management Studio Consulting Services
Progent offers the support of Microsoft-certified engineers as well as seasoned database application programmers, DBAs, project managers, Cisco-certified network engineers, business continuity planning specialists, and certified data security consultants to assist you to evaluate the potential benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Microsoft Certified Support RDBMS
Database Administration Professionals
Progent's Microsoft-certified database developers can provide businesses of any size online support for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include software installation and configuration, application design and programming, management services, replication and synchronization solutions, storage management, performance optimization, migration, information security, backup/restore options, troubleshooting, and training.
24-Hour Support Outsourcing Meraki AP Management
Meraki 802.11ac Access Point Engineer
Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support to assist businesses of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or device.
Microsoft SQL Server Network Support Consultant
SQL Server Technology Consulting Services
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT experts as well as to information workers, reducing the complexity of creating, deploying, managing, and accessing company data and database programs on platforms ranging from handheld devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and broad knowledge in planning and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Amazon cloud AMI Outsourced Programming
Amazon hybrid cloud solutions Integration Companies
Progent offers affordable remote consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security.
SCCM Intune Integration Network Consultant
SCCM Patch Management Technology Consulting
Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, enables safe self service, and offers a single control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can assist your organization with any facet of planning, installing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.
Professionals Azure and iPhone integration
Open Now Microsoft Azure hybrid cloud solutions Engineers
Progent can help small businesses to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common errors small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
Urgent Openings Independent Web Contractor
Independent ERP Consultant Remote Support Job
Progent's Experts Team provides support in important fields such as Apple OS integration and programs; Support for Linux, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and specialized program support; CIO, management information analyst, and project management outsourcing; Special applications development and integration; Web, electronic business, Electronic Data Interchange, and client information portal development and deployment; DBM support and efficiency help; Management information expertise; and Telecom architecture support.
QTS/Herakles Internet Data Center Consultants
Consultancy QTS/Herakles Sacramento Colocation Center
The QTS (formerly Herakles) Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if you are considering migrating your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a range of budget-friendly services such as data center migration, equipment installation and updates, infrastructure improvements, project management, virtual server expertise, remote monitoring, centralized system management, software development, business continuity planning and testing, data security evaluation, and the support of Progent's Test Lab.
24-Hour CCIE Certified WLAN controller Integration
5520 wireless controller IT Services
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, tuning wireless performance by reducing the effect of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening data security by identifying threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller technology.
ProSight Infrastructure Management Help and Support
Network Device Configuration Management Support Outsourcing
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, reconfigure and debug their connectivity hardware like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need important updates, or resolving performance problems.
VoIP Phones Onsite Technical Support
VoIP Phones Support Outsourcing
Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Consultant Server Consolidation
Professional Virtualization
Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and faster ROI, more efficient utilization of physical computers, simplified operations, enhanced network uptime, and easier manageability. Typical usage scenarios for virtual servers are resource consolidation, economical platforms for line-of-business legacy applications based on obsolete operating systems, and affordable isolation of program development or evaluation environments from production systems.
Juniper Junos Network and Security Manager Firewall Network Install
Cybersecurity Firms Juniper Junos BGT
Progent's Juniper-certified network consultants can help your company to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS engineers can also offer expertise with Juniper's premier network control software to help you to simplify the management and improve the security of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain environments that include a combination of Juniper's software platforms.
Automatic Network Topology Diagrams Engineer
Remote Support Services Automatic Topology Diagrams
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, optimize and debug their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that require important software patches, or identifying the cause of performance bottlenecks.
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