Ransomware Protection and emoval Solutions
Ransomware Hotline Containment-and-Recovery: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to steal its way through a target network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support staff are likely to take longer to recognize a breach and are least able to organize a rapid and forceful defense. The more lateral progress ransomware is able to achieve within a target's network, the longer it takes to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Wilmington metro area to identify and quarantine breached servers and endpoints and guard clean resources from being compromised.
If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Phone Progent's Ransomware 24x7 Hot Line for Urgent Help in Wilmington
For ransomware cleanup help in Wilmington, call Progent at
An index of content::
Online Help SMS Server 2003 Migration
Microsoft Certified Partner SMS Server Migration Integration Support
Progent's Microsoft certified experts provide small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical applications rapidly and automatically to specified users, lower product costs and stay compliant by determining patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the management functions incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and asset tracking management including software and hardware inventory.
VMware Site Recovery Manager and NSX Consultancy
VMware Site Recovery Manager Audit Reporting Consultant
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a consistent runbook for recovering services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and manage a disaster recovery system powered by VMware SRM.
wireless IP phones and Cisco Unified Communications Manager Information Technology Consulting
wireless IP phone upgrades Support and Setup
Cisco's wireless VoIP phones are hardened wireless devices designed for professionals who are mobile within campus, warehouse, retail or other environments where IT management requires portable phones that offer more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Creating solutions with Cisco's wireless IP phones typically demands that IT teams set up and fine tune many key pieces of your Wi-Fi infrastructure including access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants offer remote and onsite support to help you build and administer a Cisco wireless IP phone solution by delivering integration services that can range from debugging the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Top Online Support Extended Support Desk
Supplemental Call Center Specialists
Progent's Network Help Desk Outsourcing Services for desktop support are intended specifically for small businesses who need fast availability of a Help Desk Call Center with expert telephone support and effective escalation options but who must operate within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
Microsoft Experts Exchange 2013 Performance Tuning Consultant
Exchange 2013 Server Troubleshooting
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These enhancements affect vital areas like manageability, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.
Urgent Automatic Network Topology Diagrams Consulting Services
ProSight Remote Network Infrastructure Monitoring Integration
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding appliances that need important software patches, or isolating performance bottlenecks.
Consultant Managed IT Services
ProSight Managed IT Services for Small Businesses Specialist
Progent's ProSight family of managed IT services are intended to offer organizations who maintain minimal internal IT administration and support staffs with affordable help from enterprise-class management platforms and technical expertise. Advantages of the ProSight catalog of managed IT services include fixed IT management costs, smart automation of common administrative tasks, ongoing adoption of new information technology, smooth migration from older technology to modern solutions, improved alignment of information technology with business goals, access to seasoned network consultants, and allowing management to concentrate on business issues rather than fast-evolving information technology.
Skype for Business Mirrored Back End Servers Consulting Services
Microsoft Skype for Business 2015 Computer Engineer
Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support services to assist you to maintain and repair your current Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Consulting Services Outlook Web App and iPad
24/7/365 Mac voice mail Professionals
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and send email, examine the GAL, copy addresses, sync up appointments, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.
Small Business Support Outsourcing
Small Firm Professional
If you have a company network with 10 to 50 desktop clients, Progent's IT outsourcing services free your business from dependence on an individual independent consultant while giving you affordable and reliable access to enterprise-class technical support. By providing network consulting help when you require it, providing advanced knowledge for key applications, offering unique support such as 24x7 network monitoring, and billing only for support you receive, Progent gives you an affordable way for maximizing the business value of your small business network. Progent is the smart way for small businesses to build and maintain a robust and safe information system and to benefit from fast access to the skilled support typically available only to enterprises who can support a sizeable in-house IT group.
802.11ax Upgrade Professionals
Cisco Meraki wireless Online Help
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to integrate, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Forefront TMG 2010 Configuration
Forefront Network Inspection System Network Consultant
Forefront Threat Management Gateway builds on the powerful security technologies of ISA Server 2006 and provides a easily administered Internet gateway that acts as a single-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting features, allows customized reports powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified consultants can help your company to design and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Forefront Threat Management Gateway from any version of ISA Server.
Monitoring and Reporting Specialists
Remote Monitoring and Reporting Online Technical Support
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft certified IT support experts. With Progent's affordably priced IT service packages, mid-size businesses can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company networks world-class availability, security and performance.
Open Now Desktop Consulting Firms
Configuration Desktop
Progent can deliver a wide range of cost-effective consulting and support services to help you to install, integrate, repair, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online technical support for individual computers or laptops or work with you to design and carry out a large-scale rollout of new or updated OS platforms and applications. Progent can also provide consultants and technical workers to assist you to plan for and implement a site move or consolidation designed to produce the least possible disruption of your productivity.
Microsoft Dynamics GP Network Consultants
Dynamics GP Great Plains Accounting IT Consulting
Progent can show you how to prepare and implement a smooth migration to Dynamics GP/Great Plains so that you retain your information, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office support, and reduce business disruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce solutions that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
24/7/365 MOM Case Study
24-7 Case Study Microsoft Operations Manager
Before Progent's Microsoft Operations Manager solution, system problems were approached reactively, after users were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent is now able to anticipate network troubles before they grow to be serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with incipient problems before clients suspect that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class service continuity, safety and performance.
Technology Consulting Services Wi-Fi RF Coverage Maps
Wireless Site Survey IT Consulting
Progent's Wi-Fi site survey and predictive modeling make it easy to design, deploy and debug a Wi-Fi network optimized for your environment, providing your business a WLAN that has the reception, performance, density, QoS, data protection, and hand-off capability your business requires. Wi-Fi site survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises survey services for confirming, optimizing, and debugging an operational wireless network.
Firepower Computer Consultant
ASA and PIX Network Consulting
Progent's Cisco-certified CCIE network engineers can assist you to maintain your legacy PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Xamarin Coding
.NET macOS Integration Companies
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and can build or modernize .NET applications rapidly and at low cost.
Solaris Cybersecurity Consultancies
Solaris Security Firms
If your company operates a Sun Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a broad array of security areas such as security administration procedures, security design and models, access control products and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and ISSAP define the basic skills and international standards of knowledge that network security managers are required to master. These certification provide IT management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have the experience and knowledge to deliver world-class security management and engineering help.
Consulting for IT Service Providers Support and Setup
Support Services Expertise for IT Service Providers
Progent's Support Program for IT Service Organizations lets you use Progent's information technology experts while retaining your own service brand as a transparent extension of your network services team.
SharePoint Server 2010 Support and Integration
Open Now Microsoft Expert Integration Services SPS
Progent's Microsoft-authorized consultants can help you rationalize the economic case for deploying Microsoft SharePoint 2007, advise you on the most sensible edition of Microsoft SharePoint Server for your application, offer setup and integration services, assist you to install Microsoft SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and custom application software to work with SharePoint Server 2007, design a comprehensive security strategy that incorporates portal technology, and provide troubleshooting and Help Desk support.
Exchange Online Archiving Online Consulting
Microsoft 365 and on-premises Exchange Integration
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on schedule and within budget.
Snatch ransomware recovery Consulting
Ryuk ransomware recovery Technology Professional
Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Microsoft Exchange 2000 Upgrade Technical Support Services
Exchange 2000 Upgrade Migration
Progent is one of the most qualified IT consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive the full advantages of Exchange Server 2000 for common situations such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 support.
Teleworker Data Protection Specialist
Work from Home Data Protection Support Outsourcing
Progent can assist small and medium-size organization to design, configure, validate and manage backup/restore systems for work-from-home employees.
ProSight VM Hosting Engineer
Consulting Services ProSight Hosting for Virtual Servers
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's servers in an environment that delivers the maximum degree of dependability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting services are built on mature virtualization platforms that allow small companies with multi- platform environments to save significantly on the costs of capital investments, system support, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Computer Engineer 3504 wireless controller
wi-fi controller Consultant Services
Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and hardening data security by identifying cyber threats and filtering traffic content based on user class and locale. Progent can help you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
Citrix XenMotion Consultancy
Network Engineer XenServer
Progent's Citrix-certified engineers can assist you to evaluate the business benefits of XenServer and additional Citrix platforms, and can help you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition assess your existing XenServer environment and help you to optimize resource utilization, responsiveness, protection, availability, and recoverability.
Windows Desktop Simulation on macOS Consulting
Onsite Technical Support Windows Desktop Simulation on Apple Mac
For businesses that have a combination of Apple Mac and Windows computers, there exist two basic alternatives for running Microsoft Windows-dependent applications on a Mac: an external connection to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Windows-powered PC to run Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so you can use Microsoft Windows software directly. Progent's Mac technology consultants can assist your business to maintain these products for using Windows programs on your Apple Macs and can also assist your business to evaluate and configure third-party products for Windows PC simulation.
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