Ransomware Hot Line: 800-993-9400

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a network. For this reason, ransomware attacks are commonly launched on weekends and at night, when support staff may take longer to recognize a penetration and are least able to mount a rapid and forceful defense. The more lateral progress ransomware can manage within a target's network, the more time it takes to restore core operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist you to complete the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware expert can assist organizations in the Sacramento area to identify and quarantine breached devices and protect clean assets from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.

Call Progent's Ransomware Hot Line for Emergency Support in Sacramento
For ransomware restoration expertise in Sacramento, call Progent at 800-993-9400 or visit Contact Progent.

An index of content::

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  • IT Consultant Aironet Wireless Access Point
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    Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or on-premises integration and troubleshooting support to assist your organization to design, implement, upgrade, optimize, manage and troubleshoot Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless APs to accommodate your unique office design, construction, and anticipated network traffic.

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    Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 platform and powered by technology originally developed by Connectix, delivers the performance needed to accomplish hardware reduction, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-class IT network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve ROI in application development and testing, migration from outdated mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can help your company to evaluate and deploy MS Virtual Server.

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    Progent can assist you to plan and execute an efficient migration from a UNIX-powered IT system to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you guard your information and minimize business disruption by developing an efficient migration plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current infrastructure, migration planning and testing, Microsoft Exchange migration support, information and application software porting, and processor and storage system migration and consolidation.

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    Medium-size businesses can get all the advantages of Microsoft System Center Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Premier network support experts. Thanks to Progent's affordably priced network service packages, mid-size organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and online troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to provide mid-size company information systems enterprise-class availability, protection and productivity.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing ISA Server-based security solutions for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the security and management of company email by providing constantly updated spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting utilities plus outbound email filtering to let you fix your e-mail environment and specify and regulate corporate security policy.

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    Progent's Cisco-certified wireless consulting experts can help organizations of all sizes to plan, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to provide the throughput, coverage, capacity, scale, security compliance and ease of management needed for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers affordable online and on-premises support for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor Aironet APs.

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    Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older change management solution or help you to enhance your existing SCCM 2012 environment to support your changing business requirements. Also, Progent can assist you to create an infrastructure that fully supports SCCM by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).

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    Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that allow you to track your business more thoroughly, transforming raw data into useful understanding of your business.

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    Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2000 Servers and can streamline system administration, offer tech support and troubleshooting, and enhance security. Progent can also show you how to design, justify, and implement a plan to migrate from Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing pilot programs to eliminate the obstacles involved with migrating to Windows 2003 Server by identifying possible hardware and software compatibility problems.

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    Windows Enterprise Directory demands extensive field experience to configure efficiently across a large corporation. Progentís Microsoft Premier engineers are experienced in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up residual beta software configuration objects in production Active Directory systems, and fixing unsuccessful configurations of AD and Active Directory-associated applications.

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    Progent's UNIX family support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.

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    Progent's Microsoft-certified Windows 2003 Server consultants offer computer help and expert consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and support offerings include network planning, deployment, project management, on-site and remote technical support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.

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    Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts and network users, reducing the complexity of designing, integrating, administering, and accessing enterprise data and analytical applications in environments ranging from mobile devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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    Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to deploy, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Microsoft Office Communications Server delivers IM and presence as part of an extensible, world-class solution offering enhanced security, transparent integration with additional Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product offers cost savings and improved operational efficiencies, enhanced individual productivity, and stronger IP security. Microsoft Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support and mediation help for your Office Communications Server 2007 environment and can help your organization to evaluate the advantages of migrating to Skype for Business. Progent can also help you to design and execute an efficient migration that will add business value to your information network

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    Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and end users, and post-migration consulting support.

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    Progent is among the most qualified network consulting firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the benefits of Microsoft Exchange 2000 for typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.

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    Progent offers nationwide online phone support and troubleshooting services for companies who operate Sun Solaris networks or whose information systems feature a combination of Solaris and Microsoft Windows products. Remote IT help offers optimum leverage for your IT dollar by extending client productivity and shortening the time charged for computer repair services. Advanced remote support tools and skilled technicians and consultants combine to enable Progent to handle most IT problems without wasting time and money by going to your location. In most of situations your network issues can be dealt with by telephone or via a combination of phone support and online network analysis. Progent can make available Cisco CCIE network experts and CISSP premier security professionals to assist with the toughest system issues.

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    If your business network mixes UNIX, Linux or Solaris platforms with Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, enhanced throughput, and strong protection. Progent's UNIX and MS Windows coexistence support offerings include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network help and troubleshooting, in-person technical support, and Contact Center outsourcing.

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    Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and move efficiently from legacy switches to current models.

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    Fortinet next-generation firewalls are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet FortiGate security appliances to safeguard your IT assets at the network edge, within the data center, at branches, and in the cloud.

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    Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware expense. Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical errors small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.

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    Progent's Check Point Software firewall consultants can show you how to plan, configure, and manage firewall solutions built around Check Point NGFW security gateways and Check Point's cloud-based security services. Progent can also assist you support older Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based control and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.

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    NetApp MetroCluster Design Consultant Services

    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to provide fast, zero RPO disaster recovery between sites that are as far as 185 miles (300km) apart from each other. Progent's team of seasoned IT consultants can help you to plan, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning shelf IDs, arranging plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your DR solution to prove adherence with information assurance standards and government mandates.

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    Small Business Troubleshooting

    If you have a company information system with 10 to 50 network users, Progent's network outsourcing services save your business from dependence on single freelance service provider while giving you affordable and reliable access to enterprise-class network expertise. By delivering IT support service when you require it, providing advanced knowledge for critical technologies, delivering unique support such as automated server monitoring, and billing only for services you use, Progent gives you an economical solution for maximizing the profitability of your small business information system. Progent is the smart way for small businesses to build and support a reliable and secure IT system and to have quick access to the skilled support typically restricted to businesses who are able to afford a large in-house IT organization.

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  • Office SharePoint Server 2010 Remote Consulting
    Microsoft Office SharePoint Server 2013 On-site Technical Support

    Progentís Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for intelligently connecting people, groups and information. SharePoint Server provides a common location for your workers or customers to access, manage, share and interact with useful information, files, and applications and to interact with one another. SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the information theyíve created in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can assist you to manage your current SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.

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    Progentís Technical Response Center provides nationwide extended hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone help and remote direct network access to isolate and repair network problems rapidly and economically. The breadth of technical experience available from Progent's team of country-wide service engineers makes it possible to escalate even the most difficult network issues to appropriate experts as needed. For urgent issues, the Technical Response Center tries to answer your request for support within one hour.

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    Cisco has designed an extensive product line of routers that includes appliances built to deliver the protection, performance, and availability required by customers from small offices to global enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and configure Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.

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    64-bit Processing Consultancy

    Progentís Microsoft-premier engineers can help your organization to enhance your servers and/or desktops from 32 to 64 bits. Progent can help your company to understand the costs and benefits of migrating to 64-bit processing, design an efficient upgrade process that reduces operational interruptions, and provide economical, professional remote support to aid your organization to configure 64-bit operating systems and applications on your current hardware.

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  • Exchange Server 2000 IT Services
    Configuration Microsoft Exchange

    Progent is among the most expert information technology consulting firms for creating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive the full advantages of Exchange 2000 under common scenarios such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.

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  • Microsoft Office SharePoint Server 2019 Online Technical Support
    Online Consulting SharePoint

    Progentís Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server offers a common spot for your employees or customers to connect to, manage, distribute and manipulate useful information, files, and software and to communicate with one another. It enables faster and better decisions, more effective access across groups and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible within and without a business network. Windows SharePoint Services connect employees, clients, teams and major tasks with the information theyíve developed in a way that makes data easy to locate, retrieve and re-use.

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  • Urgent Configuration System Center 2016 Business Continuity
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    Small to middle size businesses can now enjoy all the benefits of Operations Manager and in addition have quick access to Progentís Microsoft Premier IT support professionals. With Progent's affordably priced network service packages, small and midsize organizations can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to offer small business information systems world-class availability, protection, and performance.

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  • Immediate NetApp SnapMirror Consultant
    Professional NetApp MetroCluster Troubleshooting

    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles (300km) apart from each other. Progent's roster of seasoned IT consultants can assist you to plan, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools, determining plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster DR solution to prove adherence with information assurance standards and regulatory mandates.

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  • Catalyst 9100 Series AP Management On-site Technical Support
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    Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide affordable online and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).

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  • Windows 2003 Cluster Specialists Fault Tolerant Server Clustering Integration
  • Windows 2008 Active Directory On-site Support Professional Windows 2008 Active Directory

  • Engineer Offsite Employees Data Protection
    At Home Workers Data Protection Engineer

    Progent can help small and mid-size businesses to plan, configure, verify and maintain data protection technology required for offsite workers.

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  • Dynamics 365 Business Central Technical Support
    Microsoft Dynamics NAV Remote Support

    Progent offers remote and onsite configuration, migration, application development, BI reporting for Dynamics 365 Business Central/NAV.

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  • Windows Server 2019 and SCVMM Network Consultant Windows Server 2019 System Insights Consultant
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