Santa Rosa Ransomware Prevention and Remediation Expertise

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware requires time to steal its way through a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when support personnel are likely to take longer to become aware of a breach and are least able to mount a quick and coordinated response. The more lateral progress ransomware can achieve within a target's system, the more time it takes to restore basic operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can assist organizations in the Santa Rosa area to identify and quarantine breached servers and endpoints and protect undamaged assets from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Santa Rosa
Modern variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system restoration almost impossible and effectively knocks the datacenter back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement payment for the decryption tools needed to unlock scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs require an additional settlement in exchange for not posting this data or selling it. Even if you are able to restore your system to a tolerable point in time, exfiltration can be a major issue depending on the nature of the downloaded information.

The restoration work subsequent to ransomware penetration has a number of distinct stages, most of which can proceed in parallel if the response workgroup has enough members with the required skill sets.

• Containment: This time-critical initial step involves blocking the lateral spread of ransomware across your network. The longer a ransomware assault is allowed to go unchecked, the longer and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities include isolating infected endpoints from the network to restrict the contagion, documenting the IT system, and protecting entry points.
• System continuity: This covers restoring the network to a minimal useful degree of capability with the least downtime. This process is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also demands the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and secure endpoint access management. Progent's ransomware recovery team uses advanced collaboration platforms to coordinate the multi-faceted recovery effort. Progent understands the importance of working quickly, continuously, and in concert with a client's managers and network support group to prioritize activity and to put essential resources on line again as quickly as feasible.
• Data recovery: The effort necessary to restore data damaged by a ransomware attack depends on the condition of the systems, how many files are encrypted, and which recovery techniques are required. Ransomware assaults can destroy critical databases which, if not properly closed, may need to be reconstructed from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other mission-critical platforms are powered by SQL Server. Often some detective work could be needed to find clean data. For instance, non-encrypted OST files may have survived on employees' PCs and laptops that were off line during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users.
• Implementing advanced AV/ransomware defense: ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the identical AV tools used by many of the world's largest corporations such as Walmart, Visa, and NASDAQ. By delivering real-time malware filtering, detection, mitigation, restoration and analysis in one integrated platform, Progent's ProSight ASM cuts TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the insurance provider, if any. Services include establishing the type of ransomware used in the assault; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement and schedule with the hacker; confirming adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, learning, and using the decryption utility; debugging decryption problems; creating a pristine environment; remapping and reconnecting drives to match exactly their pre-attack state; and restoring physical and virtual devices and software services.
• Forensics: This process is aimed at learning the ransomware assault's storyline throughout the network from start to finish. This history of how a ransomware attack travelled through the network assists your IT staff to evaluate the impact and brings to light shortcomings in policies or processes that should be corrected to avoid future breaches. Forensics involves the review of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensics is typically given a top priority by the insurance carrier. Since forensic analysis can take time, it is vital that other key recovery processes like business resumption are pursued in parallel. Progent maintains an extensive team of information technology and cybersecurity experts with the skills needed to perform the work of containment, business continuity, and data restoration without disrupting forensics.

Contact Progent for Ransomware Recovery Consulting in Santa Rosa
For ransomware recovery services in the Santa Rosa metro area, call Progent at 800-462-8800 or visit Contact Progent.