Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel are likely to be slower to recognize a penetration and are least able to mount a rapid and forceful defense. The more lateral progress ransomware can make within a victim's system, the longer it will require to recover core operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist businesses in the Santa Rosa metro area to locate and quarantine breached devices and protect clean resources from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Santa Rosa
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible system restores. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system recovery nearly impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement payment for the decryptors needed to unlock scrambled data. Ransomware assaults also attempt to exfiltrate information and TAs require an extra payment for not publishing this information on the dark web. Even if you can restore your network to a tolerable point in time, exfiltration can pose a major issue according to the sensitivity of the stolen information.

The recovery work after a ransomware penetration involves several crucial stages, most of which can be performed concurrently if the recovery team has a sufficient number of members with the necessary skill sets.

  • Quarantine: This urgent initial step requires blocking the sideways progress of ransomware across your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more expensive the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of cutting off infected endpoint devices from the network to block the spread, documenting the IT system, and protecting entry points.
  • System continuity: This covers restoring the IT system to a minimal useful degree of functionality with the shortest possible downtime. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and mission-critical apps, network topology, and safe endpoint access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the complicated restoration process. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's managers and network support group to prioritize tasks and to put critical services back online as fast as possible.
  • Data recovery: The effort necessary to recover data impacted by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and what recovery methods are needed. Ransomware assaults can destroy key databases which, if not carefully shut down, might need to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server rely on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Some detective work may be required to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and notebooks that were off line during the ransomware attack.
  • Deploying modern antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the identical anti-virus tools used by many of the world's largest enterprises including Walmart, Visa, and NASDAQ. By providing in-line malware blocking, detection, containment, recovery and analysis in a single integrated platform, Progent's ASM lowers total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the cyber insurance provider, if there is one. Services consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; receiving, reviewing, and using the decryption tool; troubleshooting decryption problems; creating a pristine environment; mapping and connecting drives to reflect precisely their pre-encryption condition; and restoring machines and software services.
  • Forensic analysis: This process is aimed at discovering the ransomware attack's progress throughout the targeted network from start to finish. This history of how a ransomware attack travelled through the network assists you to assess the damage and highlights gaps in security policies or processes that need to be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for anomalies. Forensic analysis is typically given a top priority by the cyber insurance provider. Since forensics can take time, it is essential that other key recovery processes like operational continuity are performed in parallel. Progent has a large roster of IT and security experts with the skills needed to carry out activities for containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises IT services throughout the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have earned high-level certifications in core technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to identify and consolidate the undamaged pieces of your IT environment following a ransomware intrusion and reconstruct them rapidly into a functioning network. Progent has worked with top insurance carriers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Santa Rosa
For ransomware system recovery expertise in the Santa Rosa metro area, phone Progent at 800-462-8800 or see Contact Progent.



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  • QTS Sacramento Colocation Center Professional
    QTS Sacramento Colocation Center Consult

    The QTS (formerly Herakles) Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation site or if your company is planning on migrating your main or disaster recovery equipment to the Herakles data center, Progent offers a variety of affordable consulting services that include colocation relocation, equipment deployment and upgrades, infrastructure optimization, comprehensive project management, virtual server configuration, remote monitoring, centralized network administration, application development, business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.

  • Small Business Network Recovery Small Office Technical Support

  • Technology Professional Skype for Business VoIP
    24 Hour Microsoft Skype for Business 2015 Technical Support

    Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support services to assist your company to manage and repair your current Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.

  • Small Office Computer Service Providers Small Office IT Consultants Small Business
  • Small Office IT Consultant Microsoft Office System Microsoft Office Systems Engineer

  • Microsoft Windows 11 Snap Groups Services
    Consult Microsoft Windows 11 Snap Groups

    Progent's Windows 11 consulting experts offer an array of services to support Windows 11 such as Microsoft 365 integration, mobile management, at-home workforce connectivity, data and identity security, automated provisioning, and Call Center services.

  • Solaris Cybersecurity Company Security Firms Sun Solaris

  • Professional SharePoint Foundation and Mac
    Immediate SharePoint Server and Mac Online Consulting

    Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar office productivity programs. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support networks that mix Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.

  • Sonoma County Small Business Network Consultant Tech Expert North Bay

  • Helpdesk for at Home Workforce Remote Troubleshooting
    Work at Home Specialists

    Progent has 20 years of background assisting small and mid-size companies to design, implement, tune, manage, and debug information networks that support remote workers.

  • Stabilizing Phase: Design Tuning Integration Services Developing Phase: Pilots Support Team

  • Development Firms Microsoft Azure Virtual Machines
    Expert Microsoft Certified Azure VHD Professionals

    Progent can assist companies of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline network management and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and to manage iPhones and iPads and Android smartphones and tablets.

  • Sun Solaris Security Consultancies Sun Solaris Technical Support

  • Top MS SQL Server Programming
    Upgrade SQL Server 2008

    SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to information workers, reducing the difficulty of creating, integrating, administering, and accessing enterprise information and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and broad knowledge in planning and building data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

  • Support Services Server Management 24x7 Mission Critical IT Applications Integration Support
  • Support and Setup Microsoft Exchange 2000 24-Hour Microsoft Exchange 2000 Upgrade IT Consulting
  • System Center Operations Manager IT Services Outsourcing MOM 2007
  • Systems Consultant Small Business Small Business Network Manager
  • Technical Consultant Tracking Service Costs Online Troubleshooting Service Reporting
  • Teleworker Services Outsourcing Technology Consulting Teleworker Services
  • Top Altaro VM Backup Encryption Information Technology Consulting Hornetsecurity Altaro VM Backup and VMware ESXi Remote Technical Support

  • Ekahau Predictive Wi-Fi Site Modeling On-site Support
    Online Help Ekahau Wi-Fi Troubleshooting

    Progent's Ekahau-certified Wi-Fi network design experts can assist your business to plan, deploy, optimize, manage and debug a Wi-Fi network optimized for your environment. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi sites.

  • Top Microsoft, Cisco and Security Certified Experts Microsoft Windows 10 Evaluation IT Consultants Information Technology Consulting Windows 10 Edge
  • Ubiquiti UniFi Controller management Consultant Services Ubiquiti UniFi XG Security Gateway Engineers

  • Email Intent Analysis Consultants
    ProSight Email Guard Spam and Virus Filtering Service Specialists

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful structure of Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

  • Ubiquiti UniFi WiFi network Engineer Ubiquiti UniFi XG switch Professionals

  • Windows Server 2012R2 Private Cloud IT Consultants
    Help and Support Windows Server 2012 R2 Clustering

    Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and build and test a DR/BC plan.

  • Urgent Amazon Marketplace Web Service Programmer Amazon MWS Reports
  • Urgent Microsoft Certified Expert Consultant Services Windows Server 2012R2 upgrade Windows Server 2012R2 upgrade Specialist
  • Urgent Santa Rosa Ransomware Cleanup Santa Rosa California Santa Rosa Crypto-Ransomware Removal

  • Consulting Services Email Intent Analysis
    ProSight Email Guard Spam Filtering Services Engineer

    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of ProSight Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

  • Urgent Small Business Private Clouds Consultant Small Business Private Clouds Specialist

  • Consulting ProSight Phishing Protection
    Signature-matching Virus Protection Specialist

    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the entire threat progression including blocking, detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.

  • Urgent Windsor Systems Engineer Network Companies Sonoma County
  • Video Conferencing Outsourcing Microsoft Office Communications Server 2007 IT Consultants
  • Voice over IP Consultants MS Office Communications Server Integration Services
  • Santa Rosa Netwalker Ransomware Repair Healdsburg CA
  • Windows 2016 Disaster Recovery Integration Services Windows Server 2016 Cloud Witness Engineers
  • Windows Server 2000 Migration Consultants Top Rated Windows 2000 Server Consultants
  • Windows Server 2016 Small Business IT Consultant Rohnert Park, CA Rohnert Park, CA, United States Microsoft Windows Server 2016 Small Business IT Consulting Group

  • 24-7 Online Consulting Windows 2000 Server
    Top IT Consultant Microsoft Windows 2000

    Progent's certified Windows Server 2000 consultants can provide computer support and IT consulting services for the complete family of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows 2000 Server configuration, update, and support services include network design, deployment, project management, on-site and off-site technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

  • Windows Server Essentials Hyper-V Professionals Windows Server Essentials Dashboard Support

  • SonicWall TZ Firewall Consulting Services
    SonicWall NSA 4650 Firewall Network Security Evaluation

    Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end security solution and build security into your corporate processes.

  • Work from Home Employees Consulting and Support Services nearby Santa Rosa - Cloud Technology Consultants Sebastopol CA Santa Rosa Work from Home Employees Cloud Integration Systems Assistance Sebastopol CA
  • Work from Home Employees Santa Rosa Consultants - Set up Consulting Cotati, Windsor CA Healdsburg CA Offsite Workforce Expertise - Santa Rosa - Support Consulting and Support Services
  • Wyoming Remote Troubleshooting Nebraska Computer Consultancy Company

  • 24-Hour SonicWall Security Certification
    Network Security Auditing SonicWall NSA 9250 Firewall

    Progent's SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build protection into your corporate processes.

  • wireless IP phone security Integration Aironet 1700 Access Point Support and Setup

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