Santa Rosa Ransomware Protection and Repair Services

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT staff are likely to be slower to become aware of a breach and are least able to mount a rapid and forceful response. The more lateral movement ransomware is able to manage inside a victim's network, the longer it will require to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to take the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses in the Santa Rosa area to identify and quarantine infected devices and guard undamaged assets from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Santa Rosa
Current variants of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any available backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery nearly impossible and effectively knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement payment for the decryptors needed to recover scrambled data. Ransomware assaults also attempt to exfiltrate files and hackers demand an extra ransom for not publishing this data on the dark web. Even if you are able to restore your system to an acceptable point in time, exfiltration can pose a major issue according to the nature of the downloaded information.

The restoration process subsequent to ransomware penetration has several crucial phases, the majority of which can be performed concurrently if the recovery team has a sufficient number of people with the required experience.

• Containment: This time-critical first step requires blocking the sideways spread of ransomware within your IT system. The more time a ransomware attack is allowed to run unchecked, the more complex and more expensive the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Containment processes consist of cutting off affected endpoint devices from the network to restrict the contagion, documenting the environment, and protecting entry points.
• Operational continuity: This covers restoring the network to a basic useful degree of functionality with the shortest possible downtime. This process is typically the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and mission-critical applications, network topology, and protected remote access management. Progent's ransomware recovery experts use state-of-the-art collaboration tools to organize the complicated restoration effort. Progent understands the urgency of working rapidly, tirelessly, and in concert with a customer's management and network support staff to prioritize tasks and to get essential resources back online as fast as possible.
• Data restoration: The effort required to recover data impacted by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and what restore methods are needed. Ransomware assaults can destroy critical databases which, if not gracefully shut down, might need to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on Active Directory, and many financial and other business-critical platforms are powered by SQL Server. Some detective work could be needed to locate clean data. For example, non-encrypted OST files may exist on employees' desktop computers and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users.
• Setting up modern antivirus/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the identical anti-virus tools implemented by some of the world's largest enterprises including Walmart, Citi, and NASDAQ. By providing real-time malware blocking, classification, mitigation, recovery and analysis in one integrated platform, Progent's Active Security Monitoring lowers TCO, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the victim and the insurance provider, if any. Activities include establishing the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption tool; budgeting a settlement with the ransomware victim and the insurance provider; negotiating a settlement amount and timeline with the hacker; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; acquiring, learning, and operating the decryption utility; debugging decryption problems; creating a pristine environment; mapping and connecting datastores to match precisely their pre-attack state; and recovering computers and software services.
• Forensics: This process involves discovering the ransomware attack's storyline across the network from start to finish. This audit trail of how a ransomware attack travelled within the network helps you to evaluate the damage and uncovers weaknesses in policies or work habits that need to be corrected to avoid future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensics is typically given a high priority by the insurance carrier. Since forensics can be time consuming, it is vital that other important activities like business resumption are pursued in parallel. Progent maintains an extensive team of information technology and cybersecurity professionals with the skills required to carry out the work of containment, business continuity, and data recovery without interfering with forensics.

Contact Progent for Ransomware Recovery Consulting in Santa Rosa
For ransomware cleanup consulting in the Santa Rosa metro area, phone Progent at 800-462-8800 or see Contact Progent.