Santa Rosa Ransomware Defense and Recovery Services

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a target network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel are likely to be slower to recognize a breach and are less able to mount a quick and coordinated defense. The more lateral movement ransomware is able to manage inside a victim's network, the more time it takes to restore core operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to take the time-critical first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can assist businesses in the Santa Rosa metro area to identify and isolate infected devices and protect clean assets from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Santa Rosa
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and invade any available system restores. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system recovery almost impossible and effectively sets the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement payment in exchange for the decryption tools needed to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers require an additional settlement for not posting this information on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a major problem according to the nature of the downloaded data.

The recovery work after a ransomware penetration has several crucial phases, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the necessary experience.

• Containment: This time-critical first response involves arresting the sideways progress of the attack within your network. The longer a ransomware assault is permitted to go unchecked, the more complex and more costly the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of cutting off affected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
• System continuity: This covers bringing back the IT system to a minimal acceptable degree of capability with the least delay. This process is typically the highest priority for the victims of the ransomware assault, who often see it as an existential issue for their company. This activity also demands the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and line-of-business apps, network topology, and secure remote access. Progent's recovery team uses state-of-the-art collaboration tools to organize the complicated restoration effort. Progent understands the urgency of working rapidly, continuously, and in unison with a customer's managers and network support group to prioritize tasks and to get critical services on line again as quickly as feasible.
• Data recovery: The effort necessary to restore data damaged by a ransomware attack varies according to the condition of the network, how many files are encrypted, and which recovery methods are required. Ransomware attacks can take down critical databases which, if not gracefully shut down, may have to be rebuilt from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other business-critical platforms depend on SQL Server. Some detective work could be required to locate clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators.
• Deploying modern AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the same AV technology deployed by many of the world's largest corporations including Netflix, Visa, and NASDAQ. By providing in-line malware filtering, detection, containment, repair and forensics in one integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the hacker Progent has experience negotiating ransom settlements with threat actors. This calls for working closely with the victim and the cyber insurance provider, if any. Services consist of determining the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the victim and the insurance carrier; negotiating a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the TA; receiving, reviewing, and using the decryptor tool; troubleshooting decryption problems; creating a clean environment; remapping and connecting datastores to match precisely their pre-attack condition; and recovering computers and software services.
• Forensics: This process is aimed at uncovering the ransomware assault's storyline across the targeted network from start to finish. This audit trail of how a ransomware assault travelled within the network helps you to evaluate the impact and highlights gaps in policies or processes that should be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensic analysis is typically given a high priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is critical that other important activities such as business continuity are performed concurrently. Progent maintains a large team of information technology and data security experts with the skills required to carry out the work of containment, operational continuity, and data recovery without interfering with forensics.

Contact Progent for Ransomware System Restoration Expertise in Santa Rosa
For ransomware system restoration expertise in the Santa Rosa area, phone Progent at 800-462-8800 or see Contact Progent.