Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel are likely to be slower to recognize a penetration and are least able to mount a rapid and forceful defense. The more lateral progress ransomware can make within a victim's system, the longer it will require to recover core operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist you to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist businesses in the Santa Rosa metro area to locate and quarantine breached devices and protect clean resources from being compromised.
If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Santa Rosa
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible system restores. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system recovery nearly impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement payment for the decryptors needed to unlock scrambled data. Ransomware assaults also attempt to exfiltrate information and TAs require an extra payment for not publishing this information on the dark web. Even if you can restore your network to a tolerable point in time, exfiltration can pose a major issue according to the sensitivity of the stolen information.
The recovery work after a ransomware penetration involves several crucial stages, most of which can be performed concurrently if the recovery team has a sufficient number of members with the necessary skill sets.
- Quarantine: This urgent initial step requires blocking the sideways progress of ransomware across your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more expensive the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of cutting off infected endpoint devices from the network to block the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the IT system to a minimal useful degree of functionality with the shortest possible downtime. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and mission-critical apps, network topology, and safe endpoint access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the complicated restoration process. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's managers and network support group to prioritize tasks and to put critical services back online as fast as possible.
- Data recovery: The effort necessary to recover data impacted by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and what recovery methods are needed. Ransomware assaults can destroy key databases which, if not carefully shut down, might need to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server rely on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Some detective work may be required to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and notebooks that were off line during the ransomware attack.
- Deploying modern antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the identical anti-virus tools used by many of the world's largest enterprises including Walmart, Visa, and NASDAQ. By providing in-line malware blocking, detection, containment, recovery and analysis in a single integrated platform, Progent's ASM lowers total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the cyber insurance provider, if there is one. Services consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; receiving, reviewing, and using the decryption tool; troubleshooting decryption problems; creating a pristine environment; mapping and connecting drives to reflect precisely their pre-encryption condition; and restoring machines and software services.
- Forensic analysis: This process is aimed at discovering the ransomware attack's progress throughout the targeted network from start to finish. This history of how a ransomware attack travelled through the network assists you to assess the damage and highlights gaps in security policies or processes that need to be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for anomalies. Forensic analysis is typically given a top priority by the cyber insurance provider. Since forensics can take time, it is essential that other key recovery processes like operational continuity are performed in parallel. Progent has a large roster of IT and security experts with the skills needed to carry out activities for containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises IT services throughout the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have earned high-level certifications in core technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to identify and consolidate the undamaged pieces of your IT environment following a ransomware intrusion and reconstruct them rapidly into a functioning network. Progent has worked with top insurance carriers including Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Expertise in Santa Rosa
For ransomware system recovery expertise in the Santa Rosa metro area, phone Progent at 800-462-8800 or see Contact Progent.