Santa Rosa Ransomware Defense and Cleanup Expertise

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to work its way through a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel may be slower to become aware of a break-in and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware can make within a target's network, the longer it will require to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to carry out the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineer can assist businesses in the Santa Rosa area to locate and isolate infected servers and endpoints and protect clean assets from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Santa Rosa
Modern strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online data and attack any available system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration almost impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement fee for the decryptors needed to recover encrypted data. Ransomware attacks also try to steal (or "exfiltrate") files and hackers demand an extra payment for not publishing this information on the dark web. Even if you are able to rollback your network to an acceptable date in time, exfiltration can pose a big issue according to the nature of the stolen information.

The restoration work after a ransomware attack involves a number of distinct stages, the majority of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the required skill sets.

• Quarantine: This urgent first response involves blocking the sideways progress of the attack across your network. The longer a ransomware attack is allowed to run unchecked, the more complex and more costly the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment activities consist of isolating affected endpoints from the network to minimize the contagion, documenting the IT system, and protecting entry points.
• Operational continuity: This involves restoring the network to a basic useful degree of functionality with the shortest possible downtime. This process is usually at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network architecture, and safe endpoint access management. Progent's ransomware recovery experts use advanced collaboration platforms to organize the multi-faceted recovery effort. Progent understands the urgency of working quickly, tirelessly, and in unison with a client's managers and IT staff to prioritize activity and to get critical services back online as fast as possible.
• Data restoration: The effort required to recover files damaged by a ransomware assault depends on the condition of the network, the number of files that are encrypted, and which restore methods are needed. Ransomware attacks can take down critical databases which, if not properly closed, may need to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other mission-critical applications depend on SQL Server. Some detective work may be required to find clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff PCs and laptops that were off line during the ransomware attack.
• Deploying modern AV/ransomware protection: ProSight ASM offers small and medium-sized companies the benefits of the same AV technology deployed by many of the world's largest enterprises such as Walmart, Visa, and NASDAQ. By providing in-line malware filtering, classification, mitigation, recovery and analysis in a single integrated platform, ProSight ASM cuts TCO, simplifies administration, and promotes rapid resumption of operations. The next-generation endpoint protection engine incorporated in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance carrier, if any. Activities consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and operating the decryption tool; debugging failed files; creating a pristine environment; remapping and reconnecting datastores to match precisely their pre-attack condition; and restoring machines and services.
• Forensics: This process involves learning the ransomware attack's storyline throughout the targeted network from beginning to end. This audit trail of the way a ransomware attack progressed within the network helps your IT staff to evaluate the damage and brings to light shortcomings in policies or work habits that should be rectified to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensic analysis is commonly given a high priority by the insurance carrier. Since forensics can be time consuming, it is critical that other important recovery processes like business continuity are pursued in parallel. Progent has a large team of information technology and cybersecurity professionals with the skills required to carry out activities for containment, business continuity, and data recovery without interfering with forensics.

Contact Progent for Ransomware System Restoration Expertise in Santa Rosa
For ransomware system restoration services in the Santa Rosa area, phone Progent at 800-462-8800 or visit Contact Progent.