Santa Rosa Ransomware Prevention and Remediation Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support personnel are likely to take longer to recognize a penetration and are less able to organize a quick and forceful defense. The more lateral progress ransomware is able to achieve inside a target's system, the more time it takes to recover core IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can help organizations in the Santa Rosa metro area to locate and quarantine infected devices and guard clean assets from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Santa Rosa
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any accessible backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration nearly impossible and basically knocks the IT system back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement fee in exchange for the decryptors required to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") information and hackers require an extra settlement in exchange for not posting this data on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can be a big issue according to the nature of the downloaded data.

The recovery process after a ransomware attack has a number of crucial stages, the majority of which can be performed in parallel if the recovery team has a sufficient number of members with the necessary experience.

• Containment: This urgent first step requires blocking the lateral progress of ransomware across your IT system. The more time a ransomware assault is allowed to go unchecked, the longer and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes consist of isolating affected endpoints from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
• Operational continuity: This covers bringing back the network to a basic acceptable degree of capability with the least delay. This process is usually at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also demands the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and mission-critical applications, network topology, and protected endpoint access management. Progent's recovery experts use state-of-the-art collaboration tools to organize the complex restoration process. Progent understands the urgency of working rapidly, continuously, and in unison with a customer's management and network support group to prioritize tasks and to put vital services back online as fast as possible.
• Data recovery: The work necessary to recover files impacted by a ransomware assault depends on the state of the systems, the number of files that are encrypted, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, may have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and SQL Server depend on Active Directory, and many ERP and other business-critical applications are powered by Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For instance, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and notebooks that were off line at the time of the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators.
• Implementing modern antivirus/ransomware protection: Progent's ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the advantages of the same AV tools implemented by some of the world's largest corporations including Walmart, Citi, and NASDAQ. By providing in-line malware blocking, identification, mitigation, recovery and forensics in one integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the victim and the insurance carrier, if there is one. Services consist of establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the cyber insurance provider; establishing a settlement and schedule with the hacker; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and using the decryption tool; troubleshooting decryption problems; building a pristine environment; remapping and reconnecting drives to match exactly their pre-encryption state; and recovering computers and services.
• Forensics: This process involves learning the ransomware attack's progress across the targeted network from start to finish. This audit trail of how a ransomware attack travelled through the network assists your IT staff to evaluate the impact and brings to light weaknesses in security policies or work habits that need to be corrected to avoid later break-ins. Forensics involves the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensics is commonly given a high priority by the cyber insurance carrier. Since forensics can be time consuming, it is vital that other important activities such as business resumption are executed in parallel. Progent has an extensive team of information technology and cybersecurity professionals with the knowledge and experience needed to carry out the work of containment, business continuity, and data restoration without disrupting forensics.

Contact Progent for Ransomware System Recovery Consulting Services in Santa Rosa
For ransomware recovery services in the Santa Rosa metro area, call Progent at 800-462-8800 or go to Contact Progent.