The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or validating disaster recovery solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers who lack sufficient in-house resources to configure effective test environments, the lab reduces capital costs and engineering risk while keeping vital IT projects on schedule.
If you have a company network with 10 to 50 network clients, Progent's computer outsourcing services free your organization from over-reliance on single freelance consultant while giving you cost-effective and dependable access to high-quality technical support. By delivering IT support help when you need it, providing specialized knowledge for key applications, offering value-added services such as automated network monitoring, and billing only for services you receive, Progent gives you an affordable solution for maximizing the productivity of your small business information system. Progent is the smart way for small businesses to build and maintain a reliable and secure information system and to have fast access to the skilled support typically restricted to businesses who are able to support a large in-house IT organization.
Progent's data center IT services are intended for businesses with hardware located at IDCs or data center co-location hosting sites and requiring timely on-site service at the colo site plus off-site help from Microsoft and Cisco Certified professionals. Progent provides a full array of IDC and IDC and co-location consulting services including network architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications networking, development and installation of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and planning high-availability server clustering systems.
Progent's Duo services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of benefits such as reduced capital costs, savings on operational costs, improved management focus, enterprise-class security, greater fault tolerance, and regulatory compliance.
Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security plan, automate network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent offers affordable online access to an authorized Oracle DBA expert or an Oracle software developer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to design, create, update, or fix Oracle applications written with SQL and PL/SQL. Progent also can provide consulting for Streams replication tools and Oracle Database Resource Manage.
Progent can assist your business to design and execute an efficient migration from a Sun Solaris-based information environment to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and application specialists can help you guard your data and reduce productivity discontinuity by designing an efficient transition plan that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include analysis of existing environment, transition planning and testing, Microsoft Exchange migration support, information and application migration, and processor and media transition and economization.
Progent's Microsoft-certified professionals average over a decade of experience providing messaging solutions for customers ranging from small offices to global corporations. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange consulting services can assist you in planning and executing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2019. Progent also provides integration help for Windows 10 and Windows 11 desktops using Office Outlook and can help you configure Microsoft Outlook Web App for popular browsers. For email virus defense, spam blocking and data data leak prevention, Progent offers Email Guard managed services.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the state of critical assets.
Progent's computer outsourcing support offerings for small businesses include planning 2003 Server, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person repair, resolving chronic integration problems, and creating a company-wide security strategy. Progent can show you how to enhance system availability and throughput with zero-downtime configuration, resilient network topology, and proactive server monitoring. Progent also provides project management help for major migrations and can assist with requirements assessment, resource inventory, bill of materials development, vendor selection, procurement logistics, and complete documentation. Progent's IT outsourcing service also includes education for office productivity packages such as Office XP.
Progent's Cisco-authorized IT experts can show you how to create an economical, high availability Internet configuration architecture that can deliver non-stop Internet connectivity through a broad range of high availability Internet access products and services including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE consultants to help you utilize the most current techniques for high availability Internet connections to create an affordable, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet access.
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point consultants offer affordable remote and onsite support for Catalyst Wi-Fi 6 wireless access points.
Progent's webinar training classes offer small businesses the cost savings, convenience, and flexibility of web-based learning and the proven training techniques of seasoned instructors who utilize advanced collaboration software to emulate live, interactive classrooms. Progent can provide online training for key desktop applications including components of Microsoft Office such as Office Excel, Word, Access, and Visio: Dynamics accounting and management reporting products such as Microsoft Dynamics GP (Great Plains); as well as other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
If you need help creating, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent's expert team of programmers, database designers, and project managers can help ensure you get the job completed on schedule and within your budget. Progent's experienced software developers offer cost-effective and expert online help for jobs as small as writing Vidual Basic scripts for Office Excel or as challenging as rolling out mission-critical RDBMS applications based on SQL Server or Oracle.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users can work closely with teammates who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to design reports that let you analyze your business more effectively, transforming raw data into valuable insights into your company and customers.
Microsoft Operations Manager On-site Technical Support
Progent provides a variety of network support bundles for small companies. These IT outsourcing and network monitoring solutions are based on the proactive problem handling capabilities of Operations Manager, a state-of-the-art server and system support software platform that tracks the reliability, throughput, and security of your information system and isolates incipient troubles before they can bring down your network. With Progent's economically priced network support programs, small organizations can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
Progent's ransomware consultants can help your business to assess your ransomware defenses, monitor and protect your network, help with settlement negotiations with a hacker, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent offers nationwide online phone support and consulting services for companies that operate Apple Mac networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide macOS and Mac OS X clients a range of services including desktop support, migration to the current version of OS X from legacy versions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Remote IT help offers optimum return for your IT dollar by protecting client efficiency and limiting the hours billed for network repair services. Advanced online support tools and skilled technicians and consultants combine to enable Progent to handle most network issues without squandering time and expense by traveling to your site. In most of cases your network issues can be dealt with over the phone or via a combination of telephone support and online access. Progent can offer the services of Cisco certified CCIE network experts and CISM certified security professionals to assist you with the most challenging system issues.
Progent's Microsoft-certified consultants offer in-depth support in implementing, using and debugging any edition of Project Server and can provide a broad variety of cost-effective remote consulting services following industry best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Services available from Progent include solution design, installation and migration, setting up secure collaboration among local and remote or mobile users, network optimization, and customized webinar training.
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner and more secure AD environment. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler management, improved compliance with data security standards, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and less downtime.
Progent has 20 years of experience assisting small and mid-size businesses to design, implement, tune, manage, and troubleshoot computer networks that incorporate at-home workers.
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Technical Response Center offers low-cost national after-hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide 24x7 telephone help and online direct network connection to troubleshoot and repair technical problems rapidly and affordably.
After Hours Comprehensive Event Management Setup and Support
Cisco's wireless IP phones are hardened wireless devices designed for workers who are on the move within campus, hospitality, health-care or other environments where management requires user endpoints that offer more administrative control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Integration of Cisco's wireless VoIP phones typically requires that you configure and optimize many key pieces of your wireless environment such as wireless access points, routers, wireless LAN controllers, and management tools. Progent's certified consultants offer remote and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The integration requirements of the Microsoft .NET components bundled with Small Business Server calls for an IT consultant with real-world background and extensive experience in designing and building cohesive end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and troubleshooting IT solutions based on the Microsoft SBS suite of servers and applications.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response.
Progent's Microsoft certified experts provide a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft financial tools, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and integrate, and with its segmented design you are able to license only the capability you currently need, with the option to expand users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains consulting engineers can show you how to deploy, customize and manage the latest release of Dynamics GP or migrate smoothly from an older version.
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to integrate, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Medium-size companies can derive all the benefits of Operations Manager and have quick availability of Progent's Microsoft and Cisco Certified IT support experts. With Progent's affordably priced network support packages, mid-size businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, automated alerts, in-depth reporting, Help Desk support, and online service. For companies with line-of-business environments who need non-stop networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer medium-size company networks enterprise-class availability, security and performance.
Progent offers the support of certified engineers and experienced software programmers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and security consultants to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent has over two decades of background configuring, maintaining and troubleshooting the core components included with Microsoft System Center and can help you to design, configure, maintain, and repair your System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can assist you to migrate to the latest edition of System Center from an earlier release or from another IT management solution to provide the benefits of best-in-class provisioning, management automation, security and compliance, plus datacenter and critical application performance monitoring.
Progent's consultants can help you to design and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services for both onsite and cloud assets.
Microsoft SQL 2008 Small Business IT Support Firms State of Parana SQL Server Consolidate
Remote server management cards give network managers complete control over a server without the need for a personal visit. Through remote management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a fault-tolerant business network that includes remote server management cards and Progent can use these remote server management cards to deliver efficient remote technical help. Progent has experience with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to receive and transmit email, search the Exchange global address list, import addresses, synchronize appointments, and invite people to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage training.
Progent believes that a well architected and implemented network can be a pivotal factor for enabling a company's growth, and we apply this credo in our corporate system environment. Progent has created a non-stop virtual office infrastructure that enables Progent's in-house consultants and authorized contractors to offer rapid and efficient service, collaborate easily on challenging jobs, and experience career and private maturity by being a member of an exciting business ethos of self motivation and independence.
Progent's Check Point Software firewall experts can help you plan, deploy, and administer firewall solutions built around Check Point Next Generation firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you maintain older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
If your company network combines Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a unified network that allows all your operating systems to coexist for easy administration, transparent information exchange, high dependability, superior throughput, and tight security. Progent's Solaris and Microsoft Windows integration assistance services include IT architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and management, online network support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. You can use Progent's private cloud hosting service to avoid major capital costs for the purchase, maintenance, and operation of computer hardware and facilities while benefiting the highest levels of system availability and security.
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless availability with fast auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic based on user type and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
Progent offers affordable online support to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Windows Server 2008 represents a major advance in making information systems more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to offer a better platform for web hosting and development. Progent can help your company get the most from the improvements incorporated into Windows Server 2008 by providing certified consulting, support, training, staffing, monitoring, and security expertise.
Cisco's wireless IP phones are hardened Wi-Fi devices designed for workers who are on the move within office, hospitality, health-care or other environments where IT management wants user endpoints that provide more control, security and durability than is possible with the BYOD style of workplace communications. Integration of Cisco's wireless IP phones typically demands that you set up and fine tune numerous key pieces of your wireless environment such as wireless access points, switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide remote and onsite support to help you build and administer a Cisco wireless IP phone deployment by providing services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's Cisco CCIE network consultants can assist you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Biggest MCSE Expert Certified Help and Support Microsoft SCOM
Progent can provide cost-effective remote and on-premises support to help companies of any size to migrate all or part of their critical IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
DoubleTake/Carbonite Software publishes a family of products intended to provide small and midsize businesses a variety of affordable solutions for backing up and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company IT systems to create an advanced level of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once workers complained about them. With the help of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now fix network issues before they becomes serious enough to impact network uptime. Thanks to MOM, Progent can resolve potential problems before customers know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class service continuity, safety and productivity.
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing wireless availability with fast failover, and hardening data security by identifying threats and filtering traffic content according to user class and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller technology.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to assist you to plan, deploy, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
Progent's Cisco CCIE-certified network infrastructure consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Wi-Fi site survey services assist you to plan, install and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a wireless solution that has the reception, performance, capacity, Quality of Service, data protection, and hand-off ability your company requires. Wireless site survey services from Progent include remote predictive analysis for planning a wireless network and on-premises survey services for validating, tuning, and debugging an operational wireless LAN.
Progent's CISSP-certified network security consultants can help organizations of any size with any aspect of IT security. Progent can implement efficient security solutions that guard a small business against advanced threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid networks that support onsite, online, and mobile users sharing IT resources distributed over a mix of physical datacenters and various clouds.
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to integrate, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoints printers, infrastructure appliances such as routers and Wi-Fi APs, and IoT devices such as sensors and robotics.
Progent's Microsoft-certified consultants offer in-depth support in implementing, managing and debugging all versions of Project Server and can provide a broad range of cost-effective remote consulting services based on proven best practices to help organizations of any size to get all the benefits of this leading platform. Support services available from Progent include system design, installation and upgrades, setting up safe collaboration among onsite and remote or mobile users, network optimization, and customized webinar training classes.
Progent can assist your organization to design a migration to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
If you are developing UNIX or Linux applications on a network that has MS Windows-based processors, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your area of strategic expertise without the continual distraction of maintaining your company information system. By using smart server monitoring and by providing online and on-site support as your business needs it, Progent represents an affordable way for managing an IT network that features excellent availability, security, and efficiency. Progent's developer support offerings include comprehensive it outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring, and Help Desk outsourcing.
Small to middle size companies can now enjoy all the benefits of Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced network support programs, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class availability, security, and performance.
Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that combine local IT assets as well as one or more cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent's Microsoft consultants can assist you to evaluate the benefits of Microsoft Lync Server for your environment and can help you to design and execute an installation of Microsoft Lync Server 2010 that unifies the management of IM and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent can also assist you to carry out a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server to enhance the collaborative functions of Microsoft Office applications, and offer online seminars and ongoing support for Microsoft Lync Server 2010 and other Microsoft technologies.
Progent's Ekahau-certified Wi-Fi site design consultants can assist your business to plan, deploy, enhance, manage and debug a Wi-Fi network customized for your environment. Progent can provide remote or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Progent's Technical Response Center (TRC) offers national extended hours remote help for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone support and remote secure network access to troubleshoot and resolve network problems rapidly and affordably. The scope of IT experience available from Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to qualified specialists as required. For critical problems, the TRC tries to answer your request for support within one hour.
Progent's Microsoft certified professionals can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid creation of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and can query over the Internet and beyond the firewall. In addition to offering consulting, support and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and send email, examine the GAL, copy addresses, synchronize appointments, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage education.
Progent's certified security staff can show you how to protect your Apple Mac environment through expert services including running security tests, clean up after virus and denial of service penetrations, setting up firewalls, implementing secure off-site and mobile access, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the specific goals of your corporate information system.