Remote 24x7 network monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced so far that businesses of any size can afford a degree of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages created to assist you to detect and fix a an array of IT network problems before they get big enough to disrupt your business.


Additional Topics of Interest

Backup and Recovery Software Engineers
Consultant Services VMware VDR Backup

Progent offers economical online access to consultants with expertise in a wide array of utilities and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops plus laptops and handhelds. Progent offers consulting support for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to design, enhance, or maintain data backup solutions for a range of architectures such as on-premises, edge to datacenter, cloud-based, or a mix.

Microsoft Experts Online Consulting Windows Active Directory
Online Support Active Directory

Windows Enterprise Directory demands significant hands-on experience to configure optimally across an enterprise. Progent’s Microsoft Premier consultants are experienced in designing, integrating, and supporting sophisticated Enterprise AD projects. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in online AD systems, and repair of failed installations of AD and AD-integrated programs.

Visual Basic for Applications for Mac Integration Services
SharePoint Foundation and Mac Integration Services

Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar office productivity programs. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows computers so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for networks that mix Apple Macintosh with Windows computers with extensive resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.

Emergency Solaris to Windows Upgrade
Sun Solaris Upgrade Consultants

Progent can help you to design and implement an efficient transition from a Sun Solaris-powered information system to a network powered by MS Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can show you how to guard your information and minimize productivity discontinuity by designing an efficient migration plan that protects your existing investments in Sun Solaris software and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing environment, transition planning and validation, Microsoft Exchange migration support, information and application transition, and processor and media transition and economization.

client credential management Consultants
Consultant SSL management

ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.

Support and Help Meraki Outdoor Wi-Fi AP
Onsite Technical Support Meraki MR66 Access Point

Progent's Meraki wireless AP experts provide remote and on-premises support to assist organizations of any size to design, deploy, maintain, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and manage Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers the same connectivity, performance, security, manageability and uptime for wired and wireless clients irrespective of their mobility or computing device.

CISSP-ISSEP Security Engineers
CISSP-ISSAP Security Consultant Services

Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any facet of information system security. Progent can help create cost-effective security solutions that protect a small office from advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources distributed over a mix of physical sites and public and private clouds.

Technical Support Services CallManager
CallManager Remote Support

Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, acts as the foundation of Cisco's collaboration platform. Unified CM and Unified CM Express (CME) provide a modern IP-PBX by integrating tightly with apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and affordable online and onsite expertise to help organizations of any size to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting services that add optimum business value. Progent's consultants can assist with any facet of CUCM support and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

Microsoft Dynamics GP Support and Integration
Dynamics GP Web Services Consultancy

Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting consultants can help you design reports that let you track your business more thoroughly, turning raw data into valuable insights into your business.