Progent's ProSight family of managed services are designed to provide businesses who maintain small internal IT support teams with low-cost access to enterprise-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include flat-rate network maintenance costs, smart automation of common administrative processes, ongoing absorption of new information technology, graceful transition from older technology to modern solutions, close alignment of computer technology with strategic objectives, access to seasoned IT experts, and allowing management to focus on business issues instead of ever-changing computer technology.
Progent offers several security packages designed to provide larger institutions a professional and comprehensive network security assessment from a team of premier security engineers. All Progent's network security assessment packages incorporate a collection of services including network scans from inside and from outside the company firewall, expert interpretation of results by accredited security consultants, production of a paper explaining the results, plus an interactive concise executive outbrief and an extensive live outbrief for internal IT administrators.
Progent's Windows 11 consultants offer a variety of services to support Windows 11 including cloud integration, mobile management, teleworker access, security and compliance, automated deployment, and Call Center support services.
The CISA accreditation is a prestigious achievement that signifies mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified network security audit professional able to assist companies in the areas of information systems audit process, information technology administration, network assets and infrastructure lifecycle, information technology support, safeguarding of data resources, and business continuity preparedness.
Progent offers nationwide remote phone support and consulting services for companies that run UNIX or Linux environments or whose IT systems include a combination of UNIX/Linux and Microsoft Windows products. Remote technical support offers optimum leverage for your IT dollar by preserving client productivity and limiting the time billed for network analysis and repair. Advanced remote support technology and skilled service specialists and consultants allow Progent to solve most network issues without squandering time and expense by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or via a mix of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA premier security specialists to help with the most difficult system problems.
Progent's network engineers can help you to automate desktop PC change and update management by providing expertise with administration tools such as System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent's Cisco-authorized network professionals can show you how to build an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet connectivity via a wide array of fault tolerant Internet access products and services including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE consultants to show you how to utilize the most current techniques for 24x7 Internet connections to implement an affordable, fully redundant Internet interface with automatic failover and other features to create zero-downtime Internet access.
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, business continuity planning specialists, and security consultants to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to current firewall/VPN technology. Progent can also help you create and execute a complete security plan that can incorporate firewall and VPN appliances and utilities, managed security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single source for continuing technical help, maintenance, education, and security consulting.
Progent's engineers can provide a range of IT outsourcing and co-sourcing services to help organizations of all sizes to install, administer, and support environments that incorporate desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprises, Progent's senior project management consultants can help design and configure test labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects following proven methodologies.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes hosted at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and on budget.
Progent's Microsoft authorized Consultants offer several ways to help medium-size and large organizations create a cost-effective and productive internal Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations analyze the various top level Help Desk software packages on the market and decide which packages might be excessively costly, lack critical features, or align badly with your organization's corporate culture. Progent also offers temporary staffing for companies who want to reinforce their internal Help Desk staff for special projects or to substitute for absent or indisposed workers.
Progent's network consultants can assist you to evaluate the potential benefits of Hyper-V-powered server virtualization for your company, perform pilot installations to validate Hyper-V's operation with your line-of-business software, assess your network and server infrastructure for smooth performance with virtual server technology, help you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT personnel to track and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual machines, establish and test business continuity procedures that maximize system availability, and deliver ongoing consulting and technical support including affordable online repair and turn-key Help Desk outsourcing.
Progent can assist organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your business to upgrade from an older edition of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM ecosystem so you realize maximum business value.
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete IT outsourcing solution that enhances network dependability and security, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and critical business application servers hosted in a secure and reliable facility on a fast, non-stop virtual machine set up and maintained by Progent's network service professionals.
Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery plan in case of an IT network catastrophe. Progent can help you create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, non-stop network solution that takes into account reliability issues involving a wide array of network technologies and processes.
Progent can assist you in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning HA system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network assets, protects against company data leakage, provides network health monitoring, allows secure end-user self service, and offers a common point of control for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can help you with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Progent offers the expertise of certified engineers and experienced software developers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified security professionals to assist you to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Emergency Remote Technical Support Application Monitoring
Microsoft Dynamics GP/Great Plains can help you expand and manage your business more efficiently by offering deep access to decision-driving data and a fast ROI. Dynamics GP confers major productivity benefits such as its ability to expand the presence of your organization, handle your financials, computerize financial operations, standardize processes across your company, improve inventory control, increase order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can help you configure and maintain a robust, secure server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains support professionals to make sure you reap all the benefits of your Dynamics GP software.
Progent's Windows consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, network optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and ongoing technical help.
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and upgrade services for Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and administration, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and ongoing Call Center support services.
Progent can assist you to design and implement a smooth migration from a UNIX-powered IT environment to a network based on Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you preserve your data and reduce business disruption by developing an efficient migration strategy that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current environment, migration planning and validation, MS Exchange migration services, data and application transition, and server and media migration and economization.
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and repairing System Center Operations Manager solutions and can provide organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET products bundled with Small Business Server 2011 requires a computer consultant with hands-on experience planning and building cohesive, comprehensive business technology environments. Progent's SBS Server consultants have an average of more than a decade of experience integrating business networks based on Microsoft technology. This background assures you results in installing, administering, and troubleshooting IT environments that incorporate the Small Business Server package of servers and productivity software.
Progent's support specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into seamless networks with full sharing and workgroup support. Allowing productive cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Windows technology. Progent's background in Windows and Apple consulting makes it possible to offer world class support to businesses that rely on these platforms to maintain their strategic edge. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent provides customers the services of engineers who have earned some of the IT industry's most prized certifications. Progent believes that customers have the right to know that their IT support professionals have accredited training as well as extensive real-world experience so that Progent's clients can use Progent's service with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly superior vendor help than is offered to non-certified service providers, enabling Progent to deliver clients a higher class of IT support. In addition, major certifications such as CISA or ISSAP for network security can aid enterprise clients to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT experts.
Progent's high availability interoffice connectivity and 24x7 network connection professionals can help small businesses achieve zero-downtime Interoffice connectivity through fully redundant networks featuring transparent failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office networks supported by non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice networking.
Progent's pricing policy is to charge for online service and on-site visits by the minute. As a result, you owe only for received services. Progent does not demand a higher rate for off-hours or urgent support, and inside California or in regions where Progent provides on-premises service, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no initialization charge and requires no retainer for support services delivered during normal working hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast fixes so you will not be tempted to permit simple problems to fester.
Progent's Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and data. SharePoint Portal Server offers a central spot for your workers or clients to connect to, manage, share and manipulate relevant data, files, and applications and to communicate with one another. It enables quicker and more intelligent decisions, more efficient access across groups and more economical business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and outside a business network. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they've created in a manner that makes data convenient to locate, retrieve and apply.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to adopt next generation firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Progent can provide remote and on premises expertise to assist your organization with any facet of BI reporting ranging from debugging or enhancing reports to planning and implementing a comprehensive BI environment. Progent's management reporting consultants can assist your company to maintain your existing reporting system, assist you to upgrade reports from a legacy reporting product to a current solution, and deliver custom remote training to meet your individual requirements. Progent's management reporting and analytics professionals can provide experience in all popular BI reporting and visualization platforms such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.
Hyper-V 2016 incorporates core features initially developed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration plan, train your IT management and support staff, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you maximum business benefit.
Progent's Cisco-authorized network consultants can show you how to build an economical, high availability Internet configuration architecture that can deliver non-stop Internet connectivity through a wide array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to utilize the most current technology for high availability Internet connectivity to implement an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability.
Progent's qualified security and compliance consultants can provide cybersecurity reviews of company-wide security to validate your organization's cybersecurity profile adherence to important industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring and response, on-demand network-wide security reviews, and targeted security assessments for critical areas of cybersecurity like endpoints or ransomware-safe backups. Progent's certified security engineers can also run extensive information security assessments to determine your organization's compliance with recognized industry security standards including FISMA, NIST, and ISO.
Outsourcing Microsoft System Center Operations Manager
Progent can help you plan and execute a smooth migration to Dynamics GP so that you preserve your information, strengthen your protection, enhance your analytics, take full advantage of Microsoft Office support, and reduce productivity interruption by creating and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce programs that work transparently with Microsoft Dynamics GP.
Progent's computer outsourcing support offerings for small businesses include designing 2003 Server, .NET Server, and BackOffice environments, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-site troubleshooting, fixing chronic integration issues, and creating a comprehensive security strategy. Progent can show you how to enhance system reliability and throughput via zero-downtime configuration, redundant network topology, and proactive server monitoring. Progent also offers project management assistance for major migrations and can help with needs assessment, resource identification, BOM development, sourcing qualification, purchasing coordination, and professional documentation. Progent's IT outsourcing help also features training for office productivity packages such as Microsoft Office.
Progent offers the support of Microsoft-certified consultants and experienced database application developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and data security consultants to assist your business to evaluate the potential benefits of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest level of dependability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting options are built on mature virtualization techniques that enable small businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Progent can help your organization to plan a migration to Teams from Skype for Business and install, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's Check Point Software firewall consultants can show you how to design, integrate, and administer firewall solutions that rely on Check Point NGFW firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you support older Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.
Progent's Microsoft engineers offer advanced support in implementing, managing and troubleshooting all versions of Microsoft Project Server and can provide a broad variety of cost-effective remote support services based on industry best practices to assist organizations of any size to get all the advantages of this leading platform. Services offered by Progent include solution planning, installation and migration, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training.
Progent's Linux support experts offer small businesses and software developers help with administering and maintaining Linux computers that operate with Microsoft-based networks. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Windows with major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's support services for patch management offer organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like sensors and robotics.
Progent's Linux support experts provide small businesses and software developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of expertise offers you a convenient single source to help you create and manage a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's UNIX family consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
VMware's NSX virtual network platform enables you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified relational database consultants offer small and midsize businesses remote DBA and programming services for leading RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include software installation and configuration, database architecture and coding, administration services, replication strategies, storage management, performance tuning, data migration, information security, backup/restore options, troubleshooting, and webinar training.
Progent's Microsoft and Cisco-certified network experts can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can assist you to design and implement a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast return on investment by increasing your productivity, lowering the cost of equipment and support, simplifying management, and consolidating your key communications technologies.
Progent's Microsoft Premier professionals can provide world-class consulting for corporate-wide deployments of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange rollouts or upgrades and can provide local technicians to help enterprises with deployments of Exchange Server in the or any area served by Progent's consultants.
Progent's Cisco-certified wireless technology experts can help organizations to deploy, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a consistent process for recovering applications and services rapidly after a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, configure, test and administer a DR solution based on VMware SRM.
Progent is one of the most qualified network support firms for integrating email and messaging systems based on Exchange 2000. Progent is skilled in helping small and mid-size companies get the full benefits of Microsoft Exchange Server 2000 under common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Progent's Microsoft and Cisco authorized Consultants offer several ways to help medium-size and large businesses develop a cost-effective and successful in-house Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process study and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses analyze the numerous high-quality Help Desk application programs on the market and decide which products might be excessively costly, lack key functions, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who want to reinforce their in-house Help Desk staff for occasional tasks or to substitute for absent or incapacitated workers.
Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or onsite integration and debugging support to help your organization to plan, configure, update, tune, administer and debug Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise-wide connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi access points to accommodate your specific workplace layout, building structure, and anticipated workloads.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds helping small organizations to reduce network downtime by providing affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, data backup and restore solutions, and non-disruptive maintenance. Progent's business continuity experts can assist you to plan and test an efficient business continuity plan that matches your business goals and budget. Progent's disaster recovery engineers can assist you to design, implement, and maintain resilient technologies including redundant Internet access, virtualization, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Progent has more than 20 years of background integrating, and supporting the core components included with System Center and can assist your organization to design, install, maintain, and repair your System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist your organization to upgrade to the latest edition of System Center from an older release or from a third-party datacenter management platform to deliver the advantages of enterprise-class deployment, management automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Cisco has developed an extensive array of routers that includes routers built to deliver the security, bandwidth, and availability required by customers ranging from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated appliances to current models.
Progent's consultants offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad synchronization, or moving to iCloud. For business environments based exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and supporting a network environment that is available, secure, efficient and able to achieve your company's business goals.
Progent's wireless IP phone configuration consultants can provide remote and on-premises support to help you build and manage a Cisco wireless VoIP phone deployment by providing services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.