For corporations with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Premier IT support professionals and authorized Cisco system specialists offer a range of IT consulting services including project planning, Sarbanes Oxley compliance, site relocations, enterprise security, network architecture, local or phone-based emergency support, and technical support for colocation hosting environments. A Progent IT architect can help you plan a multi-office network that makes smart use of colocation facilities and Internet data centers. Progentís Microsoft Premier consultants can help large enterprises plan, integrate and support massive rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.
Altaro VM Backup provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and users, and post-migration technical help.
The Helpdesk service delivery structure adopted by Progent's Technical Response Center offers small and midsize organizations an affordable alternative to reliance on independent consultants by offering broad technical knowledge accessible to multiple engineering groups, optional 24x7 access to urgent help, fast escalation to appropriate experts for solving the most intractable issues, service consistency and dependability, quick follow-up enforced by veteran support administrators, a variety of convenient mechanisms for requesting service tasks, and excellent progress visibility made possible by trouble ticket updates and accessible via a web portal.
Progent offers national online technical support and troubleshooting services for companies who operate Apple macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows products. Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, upgrading to the latest edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote network consulting provides optimum leverage for your information technology budget by protecting client efficiency and shortening the time charged for computer repair services. Sophisticated online access technology and experienced service specialists and engineers allow Progent to handle the majority of network problems without squandering time and expense by going to your location. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISSP certified security specialists to assist you with the most challenging network problems.
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any aspect of IT security. Progent can create efficient security solutions that protect a small office from advanced malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that support local, remote, and mobile users sharing IT resources distributed over a mix of physical sites and various clouds.
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization platforms that allow small companies with multi- platform environments to economize significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Forefront Threat Management Gateway 2010 builds on the proven security capabilities of ISA Server and offers a easily administered Internet gateway that acts as a single-server platform for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; install Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help your organization to migrate economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Microsoft Dynamics GP allows you to expand and manage your business better by offering deep access to strategic data and a rapid return on investment. Microsoft Dynamics GP offers major productivity benefits including its ability to extend the presence of your company, manage your accounting, automate financial processes, standardize procedures across your business, improve inventory control, increase order accuracy, grow revenue and shorten lead-time, and maximize cash flow. Progent can show you how to set up and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you derive all the benefits of your Dynamics GP/Great Plains business management system.
Progentís fault tolerant network experts provide reliability consulting, disaster recovery services, network load balancing, high-availability interoffice connectivity, high-availability Internet connection design, high-availability data center services, and other high-availability networking services to show your company design a 24x7 network for line-of-business applications. Progent has the knowledge and experience to design affordable, non-stop networks by utilizing the expanding library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can help you build a high-availability mutli-location network with a completely mirrored Internet interface and efficient system load balancing.
Progent's experts offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom training. Progent can assist clients to migrate to macOS from OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For computer networks based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, safe, efficient and aligned with your company's objectives.
Progent provided a wireless networking environment that enabled a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for connecting separate locations as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative offered better performance and reliability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz band it offered protection against local interference.
Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to develop an unmatched capability for serving branch offices that require IT help with the flexibility associated with with small organizations but which includes professional communications, complete documentation, and adherence to corporate IT protocols. If your enterprise has a remote office located anywhere in or any area served by Progent's consultants, Progent can offer a wide range of onsite and remote network consulting services and system architecture expertise.
Les Kent has a 35-year history of successful network integration, executive administration, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions while working as a network architect, software developer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and global corporations.
Progent's Citrix consultants can help you to design, implement, manage, and troubleshoot a virtual Windows application delivery solution built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help you to administer and support a remote datacenter that offers high availability, enhanced protection, and fast disaster recovery.
Progent offers Windows Cluster Server support to help your company deploy zero-downtime clustered servers designed to deliver 100% uptime. Windows cluster servers for fault-tolerant networks include Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By assisting you t build non-stop server clustering environments based on Microsoft Windows Server Cluster 2003, Progentís Premier Windows consultants make sure that your fault-tolerant server clusters are set up to maximize the competitive value of your computer network.
Nexus switches are designed to deliver the throughput, expandability, resilience, cloud readiness, density, security and manageability required to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite support expertise to help your business to design an efficient network topology, set up pilot environments to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security and compliance tests, configure proactive monitoring and alert systems, fully utilize resources through virtualization technologies, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and set up the advanced fault-tolerant capabilities incorporated into Nexus family of switches. Progent's consultants can also help you to upgrade efficiently from legacy Nexus models or Catalyst switches to current Nexus platforms.
Progent's Microsoft-certified experts offer computer help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can help you design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent can provide the expertise of certified consultants as well as experienced database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery specialists, and data security consultants to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Medium-size businesses can derive all the advantages of Microsoft System Center Operations Manager and have quick availability of Progentís Microsoft and Cisco Certified network support professionals. With Progent's affordably priced IT support programs, mid-size businesses can select a basic co-sourcing service program based on Operations Manager with network monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and online troubleshooting. For companies with mission-critical environments who need high availability networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to provide mid-size business networks world-class availability, protection and productivity.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and troubleshooting SCOM environments and offer organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
Progent's Office Word and Office 365 Word consultants offer a broad selection of economical online support services to assist your organization to maintain your current Microsoft Office Word environment or assist you to upgrade to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, identifying and resolving compatibility issues between various versions of Word, interfacing Word with other Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security support, smart phone and tablet integration, and online training sessions tailored for individuals or groups.
Progent's Mac experts can promote the creative aspect of Macintosh environments by providing help services and training in graphics, audio, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Microsoft consultants can help you to evaluate the benefits of Microsoft Lync Server for your environment and can help you to plan and carry out a deployment of Microsoft Lync Server 2010 that unifies the management of IM and Presence and improves the productivity of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can in addition help your company to carry out a smooth upgrade to Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to use Lync Server to improve the collaborative capabilities of MS Office programs, and offer webinar training and ongoing technical support for Microsoft Lync Server and other Microsoft platforms.
SQL Server 2014 incorporates significant enhancements in critical areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services including planning, configuration, management, remediation, and application development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 investment.
Progent's Cisco-certified wireless networking consultants can help businesses of any size to plan, deploy, administer and repair Cisco Aironet wireless access point environments to achieve the performance, range, density, expandability, security compliance and manageability required for seamless access between Wi-Fi and wired network infrastructure. Progent offers affordable remote and on-premises support for both end-of-life and new-generation 802.11ac Aironet access points and Progent can assist you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Progent's Mac networking engineers can help you with a wide array of system infrastructure issues including system architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless networking. For company networks built solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and size to handle the complexity of planning, integrating, and supporting a system infrastructure that is robust, secure, efficient and supportive of your corporate goals. Progent can show you how to configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan SAN solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These improvements favorably impact vital IT areas like ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential advantages of migrating to Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.
Progent's certified Windows 2000 consultants can help you optimize the functionality of your existing Windows 2K Servers and can streamline network administration, provide technical support and repair, and enhance security. Progent can also help you create, justify, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing test programs to reduce the obstacles involved with migrating to Windows 2003 Server by identifying potential hardware and application compatibility problems.
Progent's application experts offer in-depth support, software development, integration help, and online training for popular business applications that address key areas including ERP, general accounting, management analytics, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting support online, Progent can help small businesses throughout the United States to eliminate the lost productivity and fees associated with travel and on-site visits without compromising the high quality of technical support.
Progent's Cisco-certified wireless technology experts can help organizations to configure, manage, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced IT support programs, small and midsize businesses can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to provide small company information systems world-class availability, protection, and performance.
Server proliferation wreaks havoc on network budgets and management resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and faster ROI, more leveraged use of physical computers, simplified operations, increased network uptime, and easier management. Typical usage scenarios for virtual servers are resource consolidation, economical hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive isolation of software development or evaluation environments from on-line systems.
Progent's certified Microsoft Office and Office 365 consultants can help companies of any size to incorporate Microsoft Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that provides fast ROI and enables better business outcomes. Progent can assist you to integrate Office or Office 365 apps with each other and with other core Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also assist you to fix compatibility issues between various releases of Office desktop and can provide customized online instruction to individual users and teams.
Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements favorably impact key IT areas including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and train your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.
Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, performs health reporting, allows secure end-user self service, and delivers a single point of control for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help your organization with any aspect of planning, installing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of advanced security capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to build and centrally manage IT environments that include branch offices, data centers, and cloud resources.
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Progent's Cisco certified network infrastructure experts have extensive background helping Internet Service Providers to architect, deploy, manage, optimize, and troubleshoot fault-tolerant, scalable network solutions suitable for public networks.
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to configure, manage, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive information technology outsourcing solution that improves network dependability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and critical business application servers hosted in a safe and fault tolerant data center on a fast, non-stop virtual machine set up and supported by Progent's network support experts.
With Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain the full advantages of adding smart traffic control to their networks. Cisco's switching technology makes it possible to enable features to make your IT network sufficiently available to accommodate time-critical requirements, expandable to support growth, secure enough to guard confidential data, and designed for differentiating and controlling all traffic to streamline network performance. Progent's CCIE certified engineers can help you select and integrate Catalyst switches appropriate for your business. Also, Progent's CISSP certified security consultants can show you how to develop a comprehensive protection plan and set up Cisco switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent's Check Point Software experts can help you choose and configure Check Point Software Firewall utilities and hardware powered by Check Point Software's security platform to offer an affordable and efficient security defense for your business network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a single stop for continuing technical support, administration, training, and design services.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to address the entire malware attack progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and fixing SCOM environments and can provide organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.