Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced to the point that businesses of any size can get a degree of protection that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as low-cost service packages created to assist you to identify and fix a most IT network problems before they can impact productivity.


Additional Topics of Interest

Small Office IT Consulting Services for Microsoft Exchange Migration
Online Troubleshooting for Microsoft Exchange 2003 Wyoming

Progent's Microsoft-certified consultants have more than 10 years of background providing messaging support for companies that range from small offices to global corporations. Progent offers affordable consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and facilitate off-site and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in designing and implementing a move from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition provides support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can show you how to configure Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.

Live Online Office Word Class
Live Online Office Excel Learn

Progent offers customized online training for popular client apps and environments including Microsoft Office Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the benefits of traditional in-person seminars, including immediate communication between students and trainers, but avoids the expenses of travel and the hassle of trying to accommodate the availability of many students. Offered to single students or groups of any size, Progent's live online training allows the trainer to conduct the class from a remote office and the clients can be spread throughout a campus or all over the country. Live online instruction deploys powerful teaching mechanisms such as broadcast white boards, real-time questions, and collaborative applications. Sessions can be short and personalized to specific subjects or extended in time and wider in coverage.

Jabber Contact Search Engineer
Emergency Jabber File Transfer Setup and Support

Progent's Cisco Jabber consultants offer remote or on-premises expertise to help businesses of all sizes to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for all the technologies that make up creating a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.

Windows 2003 Server Integration
Windows 2003 Server On-site Technical Support Garland, TX

The sophistication and integration demands of Microsoft Windows Servers requires an IT consulting firm with practical experience and in-depth knowledge in planning and integrating seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent’s IT support can assist you with designing, deploying, administering, and troubleshooting Windows Server systems that increase the business value of your computer system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.

Cisco Firewall Integration Integration Support
Cisco Firewall Integration Online Troubleshooting in Seattle, Washington

The new ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Private Cloud Integration Specialist
New York, NY Services for ProSight Virtual Hosting

Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum level of dependability and scalability and is also simple to move to another host. ProSight Virtual Hosting options are based on proven virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.

IT Services for Aironet 802.11ax Wireless
Aironet 2800 Access Point Technical Support

Progent's Cisco certified Wi-Fi consultants can provide economical remote and onsite support for both end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can assist you to design and maintain Wi-Fi environments that include indoor and outdoor/ruggedized Aironet APs.

IT Outsourcing Services Consult
Connecticut Chief Information Officer Outsourcing Professional

Progent is organized deliver in-depth online consulting for all technologies common to small business IT systems and allows you to outsource an array of vital, on-demand support services such as a part-time CIO to provide advanced planning and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus filtering as a managed service, project management help for major initiatives like site relocations oroperating system upgrades, connectivity experts for building and maintaining fast and reliable infrastructure, security engineers to verify information safety and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, enhance, or troubleshoot mission-critical application programs.

External Security Inventory Professionals
Consulting for Network Security Inventory in El Paso

Progent provides small businesses a pair of ultra-affordable network security inventory scanning packages that provide, for a preset fee, remotely managed inventory scans of your network security profile which are evaluated by expert information security specialists who assess the data collected by the remote scan, present objective evaluations of your current security vulnerability, and make suggestions for enhancements. Progent offers two complementary security evaluation scanning packages for external and internal security scanning that are priced to fit the budgets of small businesses while offering enterprise-quality evaluations of your network's exposure to assault.