Even if your company has a small network support staff and a limited IT budget, your information network can still have the same high reliability and responsiveness that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the latest system management software for proactive monitoring and alerts, and economical support programs such as a help desk call center to keep your mission-critical network applications and servers operating.


Additional Topics of Interest

Consultant for Cisco Video Conferencing
Engineers

Progent can provide the support of an accredited consultant with expertise deploying technology from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, install, expand, or troubleshoot a video conferencing solution that protects your current investment and maximizes the business value of your IT system. Progent can also provide the services of infrastructure engineers able to assist businesses of any size to build and maintain a communications network that delivers the speed, dependability, security, and scalability you need to support your telepresence environment.

Online Consulting for Outlook autodiscover
Hybrid Office 365 integration Remote Troubleshooting in El Dorado Hills, CA

Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated email components to lower capital costs and administrative hassle. You can deploy Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out a non-disruptive migration from your existing Exchange organization to one that includes Office 365 Exchange Online, train your IT staff and end users, and provide as-needed consulting and troubleshooting.

Citrix Certified Enterprise Administrator (CCEA) Network Consulting Service
ISSEP Small Business Network Consulting Services

Progent provides customers access to engineers who have earned some of the IT industry's most prized credentials. Progent thinks that customers have the right to know that their computer support professionals have formal testing plus broad practical experience so that Progent's clients can use Progent's service with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially superior vendor assistance than is offered to uncertified consultants, allowing Progent to offer customers a better class of computer service. In other cases, recognized certifications such as CISA or ISSAP for IT security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the services of accredited industry experts.

Expert Microsoft Certified Skype for Business VoIP Services
Skype for Business 2015 Remote Consulting

Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN telephony. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or Office 365 and streamlines management through integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer remote and onsite support to assist you to manage and repair your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.

SonicWALL TZ Firewall Intrusion Detection
Firewall Setup for SonicWALL Firewall Boston, Massachusetts

Progent's SonicWALL consultants can show you how to deploy, maintain, and update SonicWALL firewall devices inculding the newer SonicWALL NSA family of firewalls and the older SonicWALL PRO 1260 Secure Switch devices. Progent's CISSP Premier consultants, CISM Certified security professionals, and CISA Premier IS security audit specialists can show you how to create a complete security plan, including written policies, and build security into your corporate processes.

Specialists for Comprehensive Event Management
IT Services for Remote Network Monitoring Berlin, CT

Remote continuous monitoring, proactive alarms, and periodic reports are crucial to maintaining the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a degree of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost services designed to assist your company to detect and resolve a most IT network issues before they can disrupt productivity.

Router Education
Columbus, OH Operating System One-On-One Training

Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their scope, Progent can focus on offering high-value services where Progent has little competition. Medium-size businesses who utilize familiar independent consultants or who employ in-house support staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more reliable, protected, and efficient.

Internal Security Inventory Specialist
Wireless Security Scan Consultancy in Anchorage, Alaska

Progent offers two ultra-affordable service bundles intended to allow small businesses to get a professional network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive examination of your IT infrastructure from outside your firewalled perimeter to uncover possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from an authorized computer within your company firewall to uncover your exposure to internal threats. The two security inventory packages are set up and executed from a secured external site.

Exchange 2010 Unified messaging Setup and Support
Consultant for Exchange 2010 Compliance

Progent's Microsoft and Cisco-certified network experts can help you to determine the value of Exchange Server 2010 for your business and can assist you to plan and carry out a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick ROI by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining management, and consolidating your vital communications platforms.

Microsoft Access application programming Engineers
Microsoft Access reports Specialists Anaheim

Progent can provide affordable remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced help for application programming, database migration, performance tuning, report design, and maintenance. Progent also can provide custom online classes for Office Access application development and database administration.

WatchGuard XTM Firewall Consultant
Security Services for WatchGuard XTM Firewall in Shreveport

Progent provides consulting expertise for WatchGuard Firewall/VPN security products including the WatchGuard XTM and Firebox families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall security appliance that aligns with your security plan and meets your IT budget. Progent can also help you to combine WatchGuard Firewall and WatchGuard SSL VPN devices with security products from other suppliers and provide a convenient source for network help, training, and security consulting.

Consultant Services for IT Support Outsourcing
Washington, DC Network Support Outsourcing Professional

Progent is organized provide comprehensive remote support for all technologies common to today’s small company information systems and allows you to outsource a variety of strategic, as-needed services including a part-time CIO to provide advanced planning and negotiating skills, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for critical projects like site moves orOS upgrades, connectivity consultants for building and maintaining high-performance and robust network infrastructure, security engineers to ensure data safety and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, customize, or repair business applications.

Microsoft Certified Partner Software Consulting
Microsoft Certified Partner Onsite Computer Services

Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business better support for your information system.

Online Acrobat Writer Training Consultancy
Guru for Online Office Access Training

Progent's virtual classroom webinars provide small companies the affordability, convenience, and flexibility of online learning plus the effective pedagogic techniques of seasoned instructors who use the latest technology to reproduce real-time, participatory classes. Progent can provide remote training for popular desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, Access, and Outlook: Dynamics business accounting and analytics solutions including MS Dynamics GP (Great Plains); plus additional popular desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.