ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical data, apps and VMs that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can help you to recover your business-critical data.
Progent's data center support services are designed for companies with hardware located at IDCs or data center co-location hosting sites and requiring timely on-premises service at the colo facility plus remote help from Microsoft and Cisco Certified experts. Progent provides a complete range of data center and IDC and colo consulting services such as network architecture evaluation, Windows and Linux server installation and maintenance, tech support for server and telecommunications networking, design and installation of non-stop systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server clustering configurations.
Progent's ProSight portfolio of managed IT services are designed to offer organizations who maintain minimal in-house network administration and support teams with affordable access to enterprise-class management tools and technical experts. Advantages of Progent's ProSight line of managed IT services include fixed IT maintenance costs, automation of common administrative processes, continual adoption of the latest technology, graceful transition from legacy systems to up-to-date solutions, close fit between information technology with strategic objectives, access to seasoned IT consultants, and allowing management to concentrate on business instead of fast-evolving information technology.
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises services to assist you to design, install, optimize and debug a modern backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent consultant so that all looming problems can be resolved before they can disrupt productivity.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in a solution that gives the highest level of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization architectures that enable small and midsize companies with mixed- platform environments to save significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
For companies that have a combination of Mac and Windows computers, there exist two basic alternatives for using Windows-only software on an Apple Mac: an external connection to a physical Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Microsoft Windows-powered computer to run Windows programs and share network resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac system so that you are able to use Microsoft Windows software locally. Progent's Mac technology consultants can assist your business to maintain these products for using Windows software on your Macs and can also help your organization to assess and configure third-party products for Windows platform simulation.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to help you to design, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery plan to prepare for an IT system disaster. Progent can help you develop a complete disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, high-availability system architecture that takes into account availability issues covering a broad array of infrastructure technologies and processes.
Progent's remote connectivity and wireless synchronization specialists can assist your business to plan and configure connectivity solutions for remote desktops, laptops, and smartphones so they work tightly with your IT network, enabling you to improve the efficiency of your remote workers.
Progent can provide economical online consulting services for all releases of Office Access including desktop and browser-based versions and can provide expert support for Access application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide custom online classes for Office Access application programming and database administration.
Progent's Help Desk Call Center management and co-management service programs allow companies to cut costs, enhance productivity, and respond quickly to fast-changing economic conditions.
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and fixing SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite technical support to help you to fix critical issues detected by SCOM 2012.
Progent can show you how to prepare and implement a smooth move to Dynamics GP so that you retain your information, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office support, and reduce productivity disruption by designing and following a sensible migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Progent's managed services for patch management provide businesses of any size a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers, infrastructure appliances like routers and wireless access points, and IoT devices such as sensors and robotics.
If your company network mixes Linux-based products platforms with Microsoft Windows, Progent can help you to integrate your computers into a unified network that allows all your OS platforms to coexist for simple management, seamless information exchange, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux and Microsoft Windows coexistence assistance offerings feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical help and repair, in-person technical support, and Helpdesk services.
Progent can assist your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management platform or help you to enhance your current SCCM 2012 ecosystem to support your changing IT requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent's Microsoft-certified consultants can help you evaluate the business case for implementing SharePoint Portal Server 2007, advise you on the appropriate edition of SharePoint for your circumstances, provide configuration and integration services, assist you to set up Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and custom application programs to work with SharePoint 2007, develop a company-wide security plan that incorporates portal solutions, and provide troubleshooting and Help Desk support.
Progent's Microsoft-certified Windows 2000 Server consultants offer network help and information technology consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include network design, installation, documentation, on-site and off-site technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent offers fast remote access to Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your network via powerful remote diagnostic tools to provide fast and economical troubleshooting and repair of critical network issues.
Progent is among the most expert network consulting firms for integrating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Exchange Server 2000 under typical situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor line or help you migrate to current firewall/VPN solutions. Progent can also enable you to design and implement a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, managed security and virus defense services, system monitoring products, and documented policies and processes. Progent has the skill to be your single source for on-going network help, maintenance, training, and security expertise.
Progent's Cisco certified networking experts have extensive background helping Internet Service Providers to design, implement, administer, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions appropriate for shared public networks.
By using virtual servers, companies can run many virtual servers on one physical server. Virtualization technology enables companies to gain all the advantages of server segmentation, but without the costs associated with buying additional server equipment. Virtualization is also the critical technology behind private clouds, which provide important advantages including lowering the costs of hardware, datacenter facilities, and administration while enhancing information security, system availability, and recoverability. Other key server management options include network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's certified server management specialists can help you with all aspects of server consolidation and management to allow your company to cut expenses and conserve time.
Progent's IT outsourcing services provide affordable network support for small businesses. Whether it involves designing network architecture, creating an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or building an on-line eCommerce application, outsourcing your network engineering services can contain expenses and minimize risks, permitting network support expenses to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available network foundation for your vital business software powered by Windows.
For more than two decades, Progent has provided affordable IT design, configuration, debugging, security services, and development for networks of all sizes.
Progent's Microsoft engineers can provide advanced expertise in implementing, using and debugging all versions of Microsoft Project Server and can deliver a wide variety of cost-effective online support services based on industry best practices to help organizations of any size to receive all the benefits of this powerful project management solution. Services available from Progent include system planning, installation and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to migrate from a legacy release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment so you get the highest possible business value.
Progent's certified security consultants can run NodeZero-powered threat assessments to verify your security monitoring and protection systems and policies are properly set up and effective.
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 including designing high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi performance by limiting the impact of RF congestion, enhancing wireless availability with rapid failover, and strengthening data security by identifying threats and analyzing network traffic according to user class and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller technology.
Colocation sites make it possible for businesses to share enterprise-class facilities for housing network hardware that supports vital applications. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation strategy including selecting and moving to a colocation facility, creating network topology, specifying hardware, on-premises and remote maintenance, establishing online system management, and education your IT staff.
Even if your company has a minimal network services group and a modest IT budget, your information network can still feature the same high availability and responsiveness that once required a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the latest network management products for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital business applications and hardware operating.
Cisco has developed a full product line of routers including appliances built to deliver the protection, performance, and availability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.
Progent's CISSP-premier network security experts can help businesses of all sizes with any aspect of IT security. Progent can help create efficient cybersecurity systems that guard a small business against advanced threats or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that support onsite, online, and mobile users accessing network resources spread over multiple physical datacenters and various clouds.
Microsoft System Center Operations Manager Setup and Support
Microsoft SQL Server 2014 includes significant enhancements in critical areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services such as system design, configuration, management, remediation, and software development expertise to help businesses of any size to realize fast return from their SQL Server 2014 investment.
Our compensation model is based on contribution, so similar to working as a freelance consultant, your earnings are entirely tied to your generated revenue. Certain of our support staff focus on lifestyle issues and elect to work at a more relaxed pace, using our self-determined schedule to pursue personal pursuits such as mountain biking, motorcycle racing, snow boarding, fishing, vacations, or spending free time with relatives and acquaintances. Others use the chance to earn major bucks through hard effort and extended hours. Progent fully encourages both ends of the spectrum plus any point in the middle.
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based machine learning tools from SentinelOne to guard endpoint devices as well as servers and VMs against recognized and new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist organizations of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for all the technologies that make up building a cohesive Cisco Jabber solution such as Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.
Progent offers onsite education customized for people who wish to expand their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 including Microsoft 365 integration, mobile device management, teleworker access, security and compliance, automated deployment, and Help Desk Call Center support services.
Progent's Computer Help Desk Outsourcing Services for PC desktop technical support are designed specifically for small businesses who need immediate access to a Help Desk Call Center with professional telephone support and effective escalation options but who must operate within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Progent is one of the most experienced network support companies for designing email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses receive all the benefits of Microsoft Exchange 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.
For over 20 years, Progent's consultants have provided budget-friendly IT planning, integration, troubleshooting, security services, and development for information networks of all sizes.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many sites, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
If you have a company IT system with 10 to 50 network users, Progent's network outsourcing services save your business from over-reliance on single independent consultant while giving you affordable and reliable access to high-quality technical support. By delivering IT consulting help when you require it, offering specialized expertise for key technologies, offering unique support such as automated network monitoring, and charging only for services you use, Progent offers you an affordable solution for optimizing the profitability of your small business information system. Progent is the intelligent way for small businesses to build and maintain a reliable and secure information network and to benefit from quick access to the experienced consulting ordinarily restricted to businesses who are able to support a sizeable internal IT group.
Progent's Cisco-Premier network consultants can help you to use Cisco's management tools along with a selection of powerful third-party applications to create a complete network management solution in order to keep your network running smoothly, conserve expensive resources, guard your data, recover rapidly from device failure or malicious attacks, and enable you to expand or repurpose valuable resources sensibly and affordably as your business evolves.
Progent's Windows 11 experts offer a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile management and synchronization, at-home workforce connectivity, data and identity security, streamlined deployment, and Call Center support services.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware attack. Call 800-462-8800