Progent's Microsoft-certified professionals average more than a decade of experience providing unified communications support for customers that range from small businesses to large enterprises. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and implement off-site and wireless email connectivity. Progent's Exchange support services can assist you in planning and implementing a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2019 Server. Progent also provides support for Windows 10 and Windows 11 desktops running Outlook and can help you configure Outlook Web App for popular web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of migrating to SQL Server 2017 and can help your organization to design and implement a smooth migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from on-demand design assessment or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and on budget.
Progent can provide cost-effective online access to an Oracle MySQL administrator or software developer and can help organizations of all sizes to integrate and support MySQL within a reliable IT environment that provides high levels of performance, expandability, and security. Progent also has experience assisting businesses migrate applications from an Oracle environment to MySQL.
Progent's Microsoft-certified SQL Server 2017 experts can help your organization to plan and carry out an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help you to plan, integrate, operate and repair a BDR system built on Barracuda technology.
Microsoft SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to information workers, lessening the difficulty of creating, integrating, administering, and accessing enterprise information and analytical programs in environments ranging from mobile devices to enterprise data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and broad knowledge in planning and deploying information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your existing Windows 2K Servers and can streamline system management, provide tech support and repair, and enhance security. Progent can also help you design, rationalize, and execute a plan to upgrade from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing test programs to reduce the obstacles associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
Progent's wireless consultants can help small companies design, choose, pilot, configure and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of security that matches or exceeds wireline interfaces. Progent offers experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and deploy the wireless link technology that match your business needs.
Progent's management team includes seasoned professionals with years of background providing network consulting services, troubleshooting, and strategic information system planning to businesses ranging from startups to Fortune 500 companies. Great support requires great personnel, and Progent is proud to have assembled a management team able to provide customers with the best service value available anywhere.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent practices information transfer from Progent's support experts to customers. By educating customers to deal with technical issues that are within their scope, Progent is able to focus on delivering high-value skills where Progent has few competitors. Small companies who work with trusted independent service providers or who maintain internal support staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more robust, protected, and productive.
Progent provides a variety of network support bundles for small companies. These IT outsourcing and network monitoring solutions are based on the anticipatory problem handling capabilities of Operations Manager, a state-of-the-art server and IT support software platform that tracks the reliability, throughput, and safety of your network and identifies potential troubles before they can bring down your network. With Progent's affordably priced network service programs, small businesses can select a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.
Progent's Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as HTTP, which enables these products to uncover many threats that can get by traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Progent's certified engineers can help your company to pilot Windows 7 to verify application and driver compatibility and to check its performance and stability operating with your applications. Progent's consultants can also help you to assess the likely business value of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist your IT organization to design and implement a smooth upgrade to Windows 7 from a an older version of Windows.
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for efficiently coordinating people, groups and data. SharePoint Server provides a common location for your workers or customers to access, organize, distribute and interact with useful information, files, and software and to interact with one another. Microsoft SharePoint allows faster and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join employees, customers, teams and projects with the information they've developed in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can help you to support your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent's Computer Contact Center Outsourcing Support Services for desktop technical support are designed especially for small businesses who need fast access to a Help Desk Call Center with professional telephone support and full escalation capability but who must operate within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
Progent can deliver a broad range of affordable consulting and support services to help you to install, configure, troubleshoot, and manage workstations and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or remote technical support for single computers or notebooks or work with your business to plan and carry out a large-scale rollout of new or revised OS software and applications. Progent can also provide engineers and technical workers to help your company to prepare for and complete an office relocation or merger designed to produce minimal disruption of your business.
Progent's staff of Microsoft and Cisco Certified experts average longer than ten years of real-world industry background, in the trenches of network service, performing a wide variety of technical projects for a large array of clients. Every Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This means that you get not just expert technical skills, but also a support engineer with field-tested approaches for using technical knowledge to solve real-world IT problems efficiently.
This page contains current updates on cybersecurity threats, patches, and leading practices. Contact Progent if your organization needs assistance defending your network against the latest cybersecurity threats.
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to create reports that let you track your business more effectively, turning raw data into valuable insights into your business.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can assist your business to plan and execute an efficient transition from a UNIX-powered information environment to a network powered by Windows and suited for running Microsoft's popular office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application experts can help you preserve your information and reduce business discontinuity by designing an efficient migration strategy that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing environment, transition strategy and testing, Microsoft Exchange migration expertise, information and application transition, and processor and media migration and consolidation.
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 and local Exchange deployments. This allows you to have some mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and within budget.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's certified SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security solution and build protection into your corporate processes.
Progent's Ekahau-certified Wi-Fi network design consultants can help you to design, implement, enhance, manage and troubleshoot a Wi-Fi solution optimized for your venue. Progent can provide online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Progent's Microsoft certified engineers can help you to test Microsoft Windows 7 to confirm application and driver compatibility and to determine its performance and reliability operating with your applications. Progent's consultants can also show you how to assess the likely strategic value of adopting Windows 7. If you decide that Windows 7 fits your business, Progent can help you to design and execute a non-disruptive upgrade to Windows 7 from a your current release of Microsoft Windows.
DoubleTake/Carbonite Software publishes a selection of products intended to provide small businesses a variety of affordable alternatives for backing up and recovering business-critical applications including Exchange, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small company IT systems to create a high level of availability and business continuity capability at an affordable price.
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Progent can help your business to understand the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Progent can help companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware investments. Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you avoid the typical errors small companies make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the protection and administration of corporate email by offering constantly improved spam and virus filtering, policy administration, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis tools plus outgoing email testing to help you troubleshoot your e-mail environment and define and enforce corporate security policy.
Progent offers affordable online consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent can provide as-needed consulting to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on schedule and within budget.
Progent's National Support Center provides national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service professionals provide telephone help and remote direct computer connection to isolate and resolve technical problems rapidly and affordably. The scope of technical experience available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult network issues to competent experts as required.
Progent's Microsoft-certified engineers can assist your organization to enhance your application servers or workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of moving to 64-bit processing, design an efficient upgrade strategy that reduces business disruptions, and provide inexpensive, expert online help to assist you to configure 64-bit operating systems and applications on your current hardware.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Cisco's wireless IP phones are hardened Wi-Fi devices intended for workers who are mobile within campus, warehouse, health-care or other venues where management requires portable phones that offer more control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones typically requires that you configure and optimize numerous components of your Wi-Fi environment such as access points, routers, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer online and onsite support to help you create and maintain a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and provides a easily administered web gateway that delivers a single-server solution for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting capabilities, permits customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft engineers can help you to design and execute test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and are afforded the closest working relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company more complete solutions for your information network.
Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on schedule and on budget.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness.
If you are producing Linux-based software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the continual hassle of maintaining your company information system. Through the use of smart server monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an affordable way for managing an information network that features high reliability, security, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person support and repair, 24x7 monitoring, and Help Desk Call Center support.
Progent's Cisco-certified wireless networking experts offer remote and on-premises consulting and support services to help you to plan, configure, manage, optimize, and debug wireless deployments that incorporate Cisco's Meraki access points. Progent's experts can also assist your organization to plan and implement hybrid networks that combine on-premises and cloud-based services and that provide seamless connectivity, advanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.
For advanced project management support, Progent can provide the services of senior information technology experts with decades of experience in technology management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise customers adhere to best practices to make sure development or deployment projects are completed on time and on budget.
If you are producing UNIX-based software in an environment that has Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service network support outsourcing that frees you to concentrate on your field of strategic expertise without the continual hassle of managing your company information system. By using automated server monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an affordable alternative for managing an IT system that provides high availability, security, and performance. Progent's developer support offerings include full-service network support outsourcing, virtual server infrastructure, remote and on-site service and repair, proactive network monitoring, and Contact Center support.