Progent offers the support of certified consultants as well as seasoned software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and certified security consultants to assist you to assess the potential advantages of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical data.
Cisco's Meraki MS family of access and aggregation switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote expertise to assist you to design and deploy a productive network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain security, develop and test a disaster preparedness plan, and resolve technical issues associated with any aspect of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking solution.
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security plan, automate IT administration, assist with creating applications, and generate and test a DR/BC plan.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for streamlined management.
Progent can assist your company to design and execute a smooth transition from a UNIX-powered information environment to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to guard your information and reduce business disruption by developing an effective transition strategy that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current environment, transition strategy and validation, MS Exchange migration services, data and application software transition, and processor and media transition and economization.
Cisco offers an extensive array of routers that includes appliances designed to deliver the protection, bandwidth, and reliability demanded by organizations from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT support programs, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small business networks world-class availability, protection and productivity.
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware.
Les Kent has a 35-year history of successful network integration, executive administration, sales, and operations. He has demonstrated a talent for creating sophisticated IT solutions while working as a system designer, software developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and global enterprises.
Progentís National Support Center provides nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service experts offer telephone support and online direct computer access to isolate and repair network problems quickly and affordably. The scope of IT expertise represented by Progent's staff of nationwide service engineers makes it possible to escalate even the toughest network issues to competent experts as required.
Progentís Wireless Site Survey assists you to design and install a wireless network optimized for your environment, providing you a wireless solution that delivers the reception, speed, load-handling capability, QoS, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service.
ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical information.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum uptime for key applications by offering centralized, mixed-platform monitoring of physical and virtual resources installed across on-premises systems and private and public clouds. Progent's consulting group offers world-class online and onsite expertise to assist organizations of any size to plan, implement, optimize, enhance and repair SCOM 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from earlier releases of Operations Manager or from other monitoring products, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
SQL Server 2014 incorporates significant enhancements in key areas such as speed, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services that include planning, configuration, administration, remediation, and application development services to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.
Progent is convinced that a carefully designed and executed information system can be a vital factor for accelerating any company's success, and Progent follows this belief in our own system infrastructure. Progent has built a non-stop virtual office network that enables Progent's in-house engineers and authorized contractors to deliver rapid and efficient service, cooperate closely on sophisticated projects, and experience professional and private maturity from being part of a dynamic business culture of personal drive and independence.
Progent's Mac support engineers can assist you with a broad range of network foundation issues such as network architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including VoIP and fast wireless networking. For company networks built exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and depth to handle the challenge of designing, integrating, and maintaining a system infrastructure that is reliable, safe, productive and supportive of your corporate objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan storage area network solution. Progent can also provide certified experts to support Cisco routers and switches.
Progent has put together two ultra-affordable service bundles designed to enable small companies to get an independent security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive examination of your network from beyond your company firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from an authorized computer within your company firewall to evaluate your exposure to internal threats. Both security inventory packages are configured and executed from a secured remote site.
When performing IT tasks for enterprise clients, Progent uses a structured methodology driven by specified milestones in order to meet budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design adjustments, and professional implementation. All facets are documented to provide a detailed description of technical services delivered and to assist in ongoing network support.
Progent's pricing model is to bill for online service and on-site help per minute. Consequently, you are billed only for delivered support. Progent does not impose a more expensive rate for off-hours or priority service, and within California or in regions where Progent offers on-premises support, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. Also, Progent applies no minimum charge and asks no monthly commitment for support services delivered during normal working hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for fast repairs so you won't be forced to allow simple problems to stay unaddressed.
If you are an information technology consultant with system support expertise, teaming with Progent and helping Progent's clients will enhance your abilities through collaboration with Progent's team of mutually supportive, high-output consulting experts. Progent's commitment to offering network consulting and technical help to small businesses will offer you the chance to consult closely with business leaders and add tangibly to the success of exciting companies. In addition, Our virtual office network provides the most advanced technology for remote service and wireless access to allow you to come up with fast solutions when you take on business-critical issues.
Progent can deliver a variety of low-cost online and on-premises consulting services to assist you to deploy, administer, and troubleshoot desktops and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
The service background of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with planning, deploying, managing and troubleshooting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Exchange 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact vital facets of IT including ease of administration, availability, compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.
Progent can supply small companies with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to enhance business operations so they align better with your corporate goals. Your business can create and implement a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer.
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and fixing Microsoft SCOM solutions and offer companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to help you to remediate critical problems detected by SCOM 2012.
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small businesses to transition from the traditional physical on-premises datacenter to the modern hybrid computing model that includes on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based design for your computing environment. Progent can provide comprehensive project management to help you plan and carry out an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting, troubleshooting, and training.
Progent's Microsoft-certified network experts can assist your organization to assess the value of Exchange 2010 for your business and can help you to plan and carry out an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide quick return on investment by improving your productivity, lowering the expense of hardware and support, simplifying management, and consolidating your vital communications technologies.
Progent's veteran group of IT consultants and subject matter specialists have extensive experience delivering remote and on-premises support for organizations of all sizes who need to incorporate Android phones and tablets into their IT systems so that mobile clients can be productive from virtually anywhere. Progent offers the breadth of know-how to resolve network problems that span numerous vendors and that represent a combination of legacy and up-to-date technology. Progent offers budget-friendly online consulting to help you with any facet of planning, implementing, managing and troubleshooting your BYOD environment. Progent can deliver occasional support to help you to resolve particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major IT projects on time and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones and tablets to maximize their business value.
Progent's Microsoft-authorized consultants can help you evaluate the business case for implementing SharePoint 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your circumstances, offer configuration and integration services, assist you to install MS SQL Server as a back-end database, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint 2007, design a company-wide security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk services.
Cisco Nexus series switches are intended to deliver the performance, expandability, dependability, virtualization support, capacity, security and ease of management needed to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and onsite consulting and troubleshooting expertise to help you to create an optimal switch architecture, build pilot systems to confirm your switching solution, install and configure Nexus switches, define and implement effective policies, perform security and compliance assessments, set up advanced monitoring, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and take advantage of the advanced zero-downtime capabilities available for Cisco's Nexus products. Progent can also assist you to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.
In performing IT projects for corporate customers, Progent uses a phased methodology driven by defined milestones so as to achieve financial, timing and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and professional deployment. All facets are documented to provide a comprehensive summary of technical services delivered and to help in downstream system support.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget.
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for supporting branch offices that require network service with the responsiveness associated with with small companies but which includes professional client interaction, complete documentation, and compliance with enterprise IT protocols. If your corporation maintains a remote office located anywhere in California or any area served by Progent's engineers, Progent can provide a broad array of onsite and remote network consulting services and network architecture assistance.
Progent offers cost-effective online support to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid cloud networking models that seamlessly incorporate Amazon AWS services. Progent offers occasional expertise to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and on budget.
In addition to providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training classes tailored to address your specific needs. Progent's experts also can help you integrate and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting applications.
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class programs that can give your business a significant competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Progent's Cisco-certified CCIE network infrastructure experts can help you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software expertise.
For large organizations, Progent can supplement in-house IT groups by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global businesses with branches, Progent can act as a transparent local extension of enterprise IT management. Progentís enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley compliance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and specialists to help with a site move or branch move, or a system designer to assist with building or using an Internet Data Center or co-location site.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Microsoft Windows Active Directory requires significant hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Premier engineers are experienced in designing, integrating, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, dealing with residual beta software configuration objects in online AD systems, and repair of failed configurations of Active Directory and Active Directory-integrated applications.
Progentís colocation center IT services are intended for companies with equipment located at IDCs or data center collocation hosting sites and requiring on-demand on-site service at the co-location site plus remote help from Microsoft and Cisco Premier Certified experts. Progent provides a full array of Internet Data Centers and IDC and colo support services such as system architecture evaluation, Windows and Linux server integration and support, troubleshooting for server and communications networking, design and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage clustering configurations.