Progent's Technical Response Center offers national extended hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone help and online secure computer connection to isolate and resolve network problems quickly and economically. The scope of technical experience represented by Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult problems to competent experts as needed. For urgent problems, the TRC tries to answer your call for service within one hour.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent can help your business to plan an upgrade to Teams from Skype for Business Online and install, administer, and debug a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned structure. These enhancements affect vital facets of IT like manageability, high availability (HA), security, operational costs, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, design an efficient validation and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange 2013.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and based on technology originally produced by Connectix, provides the performance necessary to carry out server consolidation, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies who want to enhance ROI in application programming and testing, migration from outdated line-of-business applications, and hardware consolidation. Progent's certified Virtual Server consultants can help your company to evaluate and integrate Microsoft Virtual Server 2005.
Progent offers organizations of all sizes world-class IT remote or on-premises consulting for information systems based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security consulting for companies varying in size from the small office to the global enterprise.
ProSight Reporting is an expanding family of in-depth reporting plug-ins designed to work with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and troubleshooting SCOM environments and can provide companies of all sizes expert online or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
For small and midsize businesses, network security and compliance is too complicated to master yet too risky to overlook. The largest largest institutions have been hacked, and the top cloud services have occasionally been taken down. It seems as though there's no place to run. Progent has made it economical for small and midsize organizations to implement vital IT security projects successfully by providing the benefit of billed time to the closest minute without any minimum charge for online support. You have the help of a world-class computer expert to provide precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.
Progent can help your company to design, deploy and debug a backup solution built around MSP360 technology. MSP360 offers file or image-based backup/recovery for VMs and physical machines, works with all popular public clouds, and permits businesses to build a data protection ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to protect against data loss caused by human miscues, computer glitches, malicious users, and malware assaults such as ransomware. To find out more, see ProSight DPS 360 Backup solutions.
Progent can assist companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's Wi-Fi VoIP phone configuration and troubleshooting experts offer online and on-premises assistance to help your organization build and manage a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the important 32-bit programs that you intend to retain plus the latest 64-bit editions of software you wish to run.
Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and troubleshooting services to assist your organization to plan, install, manage, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent can also assist you to design and deploy hybrid networks that combine on-premises and cloud-hosted services and that deliver easy access, advanced security, unified management, and consistent performance for all your wired and wireless endpoints.
Progent offers economical remote support from engineers with expertise in a broad array of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide help for all major data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent can help your company to implement, upgrade, or troubleshoot backup/restore systems for a variety of environments such as on-premises, remote, cloud-based, or a mix.
Progent offers two ultra-affordable service bundles intended to allow small companies to get a professional security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive test of your network from outside your firewall to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer executes a network scan from an authorized computer within your company firewall to uncover your exposure to internal assaults. The two security inventory services are configured and executed from a protected external location.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that require critical updates, or identifying the cause of performance bottlenecks.
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server support services to enhance email security and virus protection, achieve high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's Solaris family support experts provide small and mid-size businesses and developers assistance with administering and supporting Solaris systems that run with Microsoft-based networks. Progent offers your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience offers you a convenient one-stop source to help you build and maintain a protected and robust cross-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security strategy, streamline network administration, help with application development, and build and test a disaster recovery/business continuity plan.
Progent provides small businesses two low-cost security inventory scanning packages that include, for a set price, remotely managed inventory scans of your network security profile which are evaluated by professional information security specialists who interpret the results of the remote scan, deliver objective evaluations of your current network security, and make suggestions for enhancements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to meet the restricted budgets of small companies while delivering enterprise-quality evaluations of your IT network's exposure to assault.
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own service brand as a transparent extension of your network services team.
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Progent's experts can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For computer networks built exclusively on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.
Progent can assist businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your business to move from a legacy release of System Center Virtual Machine Manager or from another management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM ecosystem so you realize the highest possible business value.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience assisting small businesses to reduce network downtime by providing affordable online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore solutions, and transparent maintenance. Progent's business continuity experts can help you to develop and validate a sensible business continuity plan that matches your business needs and budget. Progent's disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough testing and significant experience with network security design. ISSAP security experts have in-depth understanding of access control systems and techniques, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security specialists can help your company with all aspects of secure network architecture.
Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you monitor all business processes, sales and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you design reports that let you analyze your business more thoroughly, converting uncooked data into valuable business information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to offer specialized business software development and web commerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT expert with real-world expertise and broad knowledge in planning and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and servicing network solutions based on the SBS line of servers and applications.
If your company is developing UNIX or Linux applications on a network that includes MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that allows you to focus on your area of high-value know-how without the continual distraction of maintaining your business network. By using automated server monitoring and by providing remote and in-person assistance when your business needs it, Progent offers an economical way for managing an information system that features high reliability, protection, and performance. Progent's UNIX/Linux developer support services feature comprehensive network support outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, 24x7 monitoring, and Contact Center outsourcing.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to assist you to plan, install, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough examination and significant work with information security architecture. ISSAP consultants have comprehensive knowledge of access control systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture.
Progent's Citrix consultants can assist your business to plan, implement, administer, and troubleshoot a virtual Windows application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to manage and maintain a remote datacenter that features high availability, enhanced protection, and rapid disaster recovery.
Progent's consultants can assist you to assess the benefits of Lync Server for your business and can assist you to design and execute an installation of Microsoft Lync Server 2010 that unifies the management of Instant Messaging and Presence and increases the productivity of your office employees, at-home workers, and mobile workforce. Progent's consultant's can also help your company to carry out an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server to improve the team-computing capabilities of Microsoft Office applications, and offer online seminars and continuing support for Microsoft Lync Server 2010 and other Microsoft products.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's ability either to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to collect information concerning your current security profile and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective AV and backup system that minimizes your exposure to a ransomware attack and aligns with your company's requirements.
Citrix offers a powerful family of platforms that deliver advanced manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified engineers can assist you to evaluate the business benefits of Citrix virtualization products and show you how to plan, test, implement, optimize, and maintain Citrix virtualization platforms.
Progent's Microsoft-certified network experts can help your organization to assess the benefits of Exchange 2010 for your company and can help you to design and carry out an efficient upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick payback by increasing your productivity, lowering the expense of hardware and support, simplifying administration, and integrating your vital communications technologies.
Progent provides national remote help and consulting services for businesses who run UNIX or Linux environments or whose information systems include a combination of UNIX and Microsoft Windows products. Remote IT help offers optimum leverage for your IT dollar by extending user efficiency and shortening the hours billed for computer repair services. Advanced remote support technology and experienced service specialists and consultants allow Progent to solve the majority of IT problems without wasting time and expense by going to your location. In the vast majority of situations your network problems can be dealt with by telephone or via a mix of phone support and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISM premier security specialists to help you with the toughest network issues.
Stealth penetration checking is a key component of any overall IT system security plan. Progent's security experts can perform thorough penetration checks without the knowledge of your company's internal network support staff. Unannounced penetration checking shows whether current security defense tools such as intrusion detection alerts and event log analysis are correctly set up and consistently observed.
Progent's Cisco-authorized network professionals can show you how to create an economical, 24x7 Internet connection architecture that can achieve 24x7 Internet access through a wide range of fault tolerant Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the most current techniques for fault tolerant Internet connections to create an affordable, fully redundant Internet network with automatic failover and other features to deliver non-stop Internet access.
ProSight Reporting is an expanding suite of in-depth reporting tools created to work with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
System Center Configuration Manager automates application and device deployment and updating, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, allows safe self service, and offers a single point of control for administering mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM solution for local, cloud, or hybrid environments.
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing ISA Server-based security installations for information systems with multiple offices, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent can provide fast online support from Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your network via advanced remote support utilities to deliver fast and economical analysis and remediation of critical network issues.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Progent has extensive experience delivering a broad range of remote network consulting and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering expert remote IT consulting and has provided IT solutions to clients in all 50 states. Remote support eliminates travel expenses and solves problems faster than onsite support.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Progent's Wi-Fi VoIP phone configuration consultants can provide online and on-premises support to help you build and maintain a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
For small and midsize organizations, computer security and compliance can be excessively complex to master yet too risky to overlook. The largest biggest institutions have been hacked, and the top cloud service providers have on occasion been knocked out. It seems like there's nowhere to run. Progent has made it economical for small and midsize businesses to carry out critical security tasks successfully by providing the benefit of billed time to the nearest minute with no minimum charge for online help. You can have access to a world-class information consultant to deliver just the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of system security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security plan.
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in system planning and deployment, application development, SQL Server management, and cybersecurity.
Progent's Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for intelligently coordinating people, teams and information. SharePoint Server provides a central spot for your employees or clients to connect to, manage, share and interact with relevant data, documents, and applications and to interact with one another. SharePoint enables quicker and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect employees, clients, teams and projects with the data they've created in a way that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can help your organization to manage your current SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Remote server management cards offer IT managers complete control of a server without the requirement for an on-site presence. Using remote management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a high-availability company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical assistance. Progent is familiar with a number of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
If you are developing Linux-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your field of high-value know-how without the continual hassle of managing your business network. Through the use of smart network monitoring and by delivering online and on-site assistance as your company needs it, Progent offers an economical way for maintaining an IT system that provides high reliability, protection, and performance. Progent's UNIX/Linux developer assistance services feature comprehensive network support outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring services, and Contact Center support.
Progent's Windows 11 consultants can provide a variety of services for Windows 11 such as cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning, and Help Desk Call Center support.
Progent's remote access and smartphone synchronization experts can help you to design and deploy secure access solutions for off-site desktops, laptops, and smartphones so they work tightly with your information network, allowing you to improve the productivity of your off-site workforce.
Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to deploy, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.