Even if your business has a small network services group and a limited IT budget, your information system can still feature the same high availability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the most recent system management products for proactive monitoring and threshold alarms, and economical support packages such as a help desk service to keep your mission-critical network applications and hardware operating.


Additional Topics of Interest

Microsoft, Cisco and Security Certified Experts Microsoft Windows Server Essentials Consultants
Consultant Services East Palo Alto, CA

Microsoft Windows Server Essentials is an affordable, entry-level platform that enables small organizations to make the move from the traditional physical on-premises datacenter to the contemporary hybrid computing model that includes both local and cloud-hosted resources. Progent's consultants offer cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent can help you to assess the potential business advantages of moving to Essentials and implementing a hybrid on-premises/cloud-based design for your computing environment. Progent can provide comprehensive project management support so you can design and carry out an efficient move to Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers continuing consulting, technical support, and training.

BlackBerry Enterprise Server Technical Consultant
Services for BlackBerry Email in Chicago

Progent offers the services of RIM BlackBerry-certified engineers who can assist small companies to plan, administer, and troubleshoot BlackBerry technology affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and reducing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's efficient online support model, offers small businesses a cost-effective solution for incorporating BlackBerry devices and software productively into their information system.

Microsoft Office 2003 Computer Network Consulting
Orlando Support Organizations for Microsoft Windows

Progent's pricing model is to charge for remote service and in-person visits by the minute. Consequently, you are charged exclusively for received services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in areas where Progent provides in-person service, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation fee and asks no monthly commitment for services delivered during normal working hours. Many support firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for quick repairs so you will not be forced to permit less critical problems to fester.

Consulting for Redhat Linux
Support Services

Progent's Linux consulting experts provide small companies and software developers help with managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent offers your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience offers you an easy one-stop consulting firm to help you build and maintain a secure and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

QTS Sacramento Internet Data Center Technology Professional
QTS Data Center Engineer San Diego

The QTS (formerly Herakles) Data Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if you are planning on migrating your primary or offsite backup system to the Herakles data center, Progent can provide a variety of affordable services including data center migration, system installation and upgrades, network improvements, project management, virtual server configuration, remote network monitoring, centralized system administration, application programming, disaster recovery planning and testing, data security assessment, and the support of the Progent Test Lab.

Microsoft Dynamics GP Application Support
Online Support Services for Dynamics GP Custom Software in Belmont, CA

Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can help you create reports that let you track your business more effectively, turning raw information into valuable understanding of your business.

Specialist for Linux Remote
Denver, CO Consultant Services for Linux RedHat Phone-based

Progent provides national online technical support and troubleshooting services for companies that run environments powered by versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online IT help offers maximum return for your IT dollar by preserving client efficiency and shortening the time charged for network repair services. Advanced online access technology and experienced technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISM premier security professionals to help you with the toughest system problems.

CCSI Solution Providers
Juniper Networks Certified Internet Associate (JNCIA) Network Design Consultant

Progent provides customers access to engineers who have earned some of the IT industry's most prestigious certifications. Progent thinks that clients deserve to be sure that their IT support professionals have accredited training as well as extensive real-world backgrounds so that Progent's clients can use Progent's support with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly superior vendor help than is available to non-certified service providers, enabling Progent to offer customers a higher level of computer service. In addition, recognized credentials such as CISM or CISSP for network security can help corporate customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry experts.

Small Business Network Consultant for Cisco Certified CCIE
IT Specialists for Cisco CCIE Online in Irving, TX

Progent can assist your organization to utilize Cisco's infrastructure technology to create a robust basis for your onsite, cloud-centric, or hybrid data center and streamline operations in key areas including resource utilization, security and compliance, versatility, reliability, and recoverability.

SCVMM 2012 and VMware Remote Support Services
Fort Wayne, IN VMM Management Server Configuration

Progent can assist businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to move from an older version of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM environment to make sure you get maximum business value.

Forefront TMG 2010 Support
Remote Support Corpus Christi

Forefront TMG 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and offers a easily managed Internet gateway that acts as a single-server platform for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits customized reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can assist your company to plan and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

Microsoft SQL Server 2008 Consulting Services
San Francisco Bay Area, California Computer Consulting for SQL Server

Progent’s Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of advanced business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you migrate from earlier versions of SQL Server to SQL Server 2005.

64-bit Upgrade Integration
National 64-bit Upgrade Integration Services in Baton Rouge, LA

Progent’s Microsoft-premier engineers can help your organization to enhance your servers or desktops from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of migrating to 64-bit computing, design an efficient migration strategy that minimizes business interruptions, and provide inexpensive, professional remote help to aid your company to configure 64-bit operating systems and application programs on your current computers.