Additional Topics of Interest

On-site Technical Support Helpdesk for Telecommuters
Offsite Workers Technology Consulting Services

File summary_Work-from-Home-Support-Experts.htm.asp does not exist



Teleworker Helpdesk Online Technical Support
Offsite Workforce Helpdesk Professionals

Progent offers small and medium-size organizations supplemental or comprehensive Help Desk support for a remote workforce.

Amazon Marketplace Web Service integration Contract Development
Amazon Marketplace Web Service development training Developer

Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.

Exchange Server 2010 Upgrade Consulting
Exchange Server 2010 Upgrade Engineer

Progent offers comprehensive help for every step of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site readiness preparation, project design and documentation, cost estimates of new software and hardware needed, recommended sourcing, system verification at customer site or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old servers, and training for client's IT staff and users.

Adaptive Security Device Manager Troubleshooting
Cisco PIX to ASA upgrade Online Help

Progent's Cisco-premier CCIE network engineers can assist you to manage your legacy PIX 500 or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

Online Consulting Microsoft Windows Server 2012R2
Expert Microsoft Certified Windows Server 2012R2 Online Support Services

Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management, staff, develop an enterprise-wide security strategy, streamline IT administration, assist with creating applications, and build and test a DR/BC plan.

Onsite Technical Support Automatic Network Infrastructure Mapping
Outsourcing Automatic Network Infrastructure Diagrams

ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that need critical software patches, or isolating performance bottlenecks.

Microsoft Windows Server 2016 Remote Consulting
Microsoft Windows 2019 Technical Support Services

The sophistication and integration demands of Microsoft Windows Servers requires a network consulting firm with practical expertise and in-depth familiarity with planning and integrating cohesive, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent’s IT services can assist you with planning, installing, administering, and troubleshooting Windows Server solutions that maximize the productivity of your computer system. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.

Microsoft Exchange 2016 Migration Planning Support and Integration
Exchange 2016 Upgrade Technical Consultant

Progent can assist your business in any and all facets of your migration to Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your VMs, databases and logs; configuring HLB for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

24/7/365 Flex Series Wireless Controller Consultant
5500 Wireless Controller Consultant Services

Cisco's {Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless access points, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless availability with rapid failover, and hardening data security by detecting cyber threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller technology.

Juniper Networks NetScreen Network Consultant
Security Audit Services Juniper NetScreen

Progent's Juniper-authorized NetScreen engineer can assist your company to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology systems.

Small Office Small Business IT Support
Microsoft Small Business Security Consulting Firm

Progent's Microsoft and Cisco premier computer engineers offer expert help with a broad range of technologies and can deliver that expertise by phone anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in . Progent provides online support for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Microsoft Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest network issues, as well as the the support of CISM-accredited security engineers to handle complex security planning and troubleshooting. Progent has delivered remote network support to businesses in all 50 states in the United States.

Network Engineer Remote Access
Cisco Virtual Private Network Professional

Cisco's security and remote connection products for small businesses represent a comprehensive range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your business objectives.