Network Help for Small Companies
24x7 Network Management
Nationwide Remote and On-premises Consulting
Additional Topics of Interest
Top Ranked Microsoft SBS Server Consulting
Microsoft Small Business Server Consultant Services
Microsoft Small Business Server is an affordable suite of server products that provides the basis for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET products bundled with Small Business Server 2011 requires a network support expert with hands-on experience planning and integrating cohesive, end-to-end business network environments. Progent's Small Business Server professionals have an average of over 10 years of experience integrating computer networks based on Microsoft technology. This background assures you success in installing, administering, and repairing IT environments that incorporate the Microsoft Small Business Server suite of servers and applications.
certificate expiration management Consultancy
Top domain expiration management Consultancy
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of the time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.
SQL Server Management Studio Online Technical Support
Microsoft Denali Onsite Technical Support
Progent offers the support of Microsoft-certified engineers as well as experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and data security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure an efficient and safe IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Shared Call Center Economics Consultants
Call Center Sharing Economics IT Consultant
Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to reduce costs and increase productivity.
Remote Technical Support Remote Workforce Helpdesk
24/7 Remote Support Services Remote Workers Helpdesk
Progent can provide small and mid-size businesses overflow or comprehensive Help Desk support for teleworkers.
Exchange 2019 and Skype for Business Remote Consulting
Microsoft Certified Expert Exchange 2019 Compliance Professional
Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Microsoft Expert SQL Server 2016 Standard Online Help
Remote Consulting SQL Server 2016 Disaster Recovery
Microsoft SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, availability, mobile computing support, plus built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Networking Consultants Branch Office
Enterprise Windows Network Services
For large organizations, Progent can supplement internal IT staffs by providing extensive background in deploying key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can perform as a transparent local supplement of corporate network management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project planning, and top-level support for multiple location network environments based on Enterprise Windows 2003. Progent can offer on-site consultants and specialists to help with a site move or office move, or a system designer to help with setting up or using an Internet Data Center or Hosting Facility.
Remote Monitoring and Reporting Online Consulting
Operations Manager Consulting
Progent offers a variety of network support packages for small organizations. These IT outsourcing and server monitoring solutions are built around the proactive problem handling abilities of Microsoft System Center Operations Manager 2007, a next-generation server and system support product that tracks the availability, performance, and safety of your information system and isolates potential troubles before they can bring down your network. With Progent's economically priced IT support packages, small businesses can select a basic co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
Altaro VM Backup Troubleshooting IT Consulting
Open Now Network Consulting Altaro VM Backup and VMware
Altaro VM Backup provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a wide range of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Dynamics GP Report Writer Specialists
Microsoft Certified Partner Dynamics GP Development Consultant
Microsoft Dynamics GP accounting offers analytics and reporting features that let you track all operations, revenues and expenses, and sales patterns with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to create reports that let you analyze your business more thoroughly, turning raw data into valuable business information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver specialized business software development and web commerce applications that integrate transparently with Dynamics GP/Great Plains.
Meraki Wave 2 Wi-Fi Access Point Consulting Services
24x7x365 Meraki Access Point Security Remote Technical Support
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for centralized management.
An index of content::
IT Services for Network Service Providers Consultant
IT Services for Service Firms Support and Setup
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting engineers under your own service brand as a seamless extension of your IT services staff.
Security Auditor Palo Alto Networks PAN-OS
Cybersecurity Company Palo Alto Networks PAN-OS
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewall appliances to create a next-generation security solution that spans your data center and cloud assets and protects all users at any location with any endpoint device.
Server Consolidation Technology Consulting
Server Virtualization Online Technical Support
Server proliferation puts pressure on network budgets and management resources. Server consolidation through a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more leveraged use of servers, simplified operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual servers are resource consolidation, low-cost platforms for line-of-business legacy applications based on obsolete operating systems, and affordable quarantine of software development or pilot testing environments from on-line systems.
Lync Server 2013 security Consult
Lync Server 2013 video conferencing Technology Professional
Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network calling. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to help you to maintain and troubleshoot your existing Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.
Active Directory Audit Specialists
Network Infrastructure Asset Report Consultant Services
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable and more secure Active Directory implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with data security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and restore, and higher availability.
SCVMM 2016 Templates IT Consultant
SCVMM 2016 Templates Consulting
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is intended to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist organizations of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade smoothly from older versions of Virtual Machine Manager, develop workflows for building and deploying virtual machines and hosts, implement high-availability scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you assess the strategic business benefits of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere support.
Cisco Access Point Consulting Group
Cisco Access Point Outsourcing Firm
Progent's Cisco-certified CCIE network experts can help you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
SQL 2008 Computer Engineer
SQL 2008 Analysis Services Engineers
SQL Server 2008 offers indispensable, familiar tools to computer experts as well as to information workers, reducing the complexity of creating, deploying, managing, and accessing company data and database programs in environments ranging from handheld devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and wide knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Virtual Call Desk Remote Support
IT Consultant Extended Support Desk
Progent's Microsoft authorized experts provide three ways to help medium-size and large businesses create a cost-effective and productive internal Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Services help companies analyze the various high-quality Help Desk application programs on the market and determine which packages may be excessively costly, miss critical functions, or align badly with your organization's corporate culture. Progent also provides short-term staffing for companies who want to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or indisposed personnel.
Design Firms Oracle
Microsoft Certified Partner Oracle Database Resource Manage Services
Progent offers affordable remote access to an authorized Oracle DBA expert or an Oracle software programmer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also help plan, build, update, or fix Oracle applications based on SQL and PL/SQL. Progent also provides support for Streams replication tools and Oracle Recovery Manager.
24x7x365 Microsoft Certified Exchange Server 2003 Upgrade Support
Urgent Network Consulting Microsoft Exchange
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes productivity downtime, reduces long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2003 help, repair, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.
Open Now Endpoint Monitoring and Reporting Consulting Services
Automated Desktop Management IT Consultants
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the health of critical devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they can impact productivity.
eCommerce Design
Custom Software Contract Programming Firm
For custom program creation, Progent can provide programming consultants to write line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Accounting System Expert Development
Visual Basic Developer
For custom application creation, Progent can provide programming consultants to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Consultants Catalyst 4900 Switch
Cisco IOS XE Online Consulting
With Cisco Catalyst switches for small and mid-size companies, Cisco allows companies to realize all the advantages of adding intelligent services into their networks. Cisco's switch product line allows you to enable features that make your network infrastructure highly robust to handle time-critical needs, expandable to facilitate future growth, safe enough to protect restricted data, and capable of prioritizing and controlling all traffic to streamline system performance. Progent's CCIE certified consultants can help you select and deploy Catalyst switches that make sense for your company. Also, Progent's CISM and CISA certified security consultants can show you how to develop a strategic security policy and set up Cisco switches so they help support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
Microsoft Azure enterprise hybrid cloud solutions Consult
Top Ranked Microsoft Azure enterprise hybrid cloud solutions Consultants
Progent offers expert online consulting support to help businesses connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid architectures that seamlessly combine local resources as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Fault-tolerant Data Center Support Services
After Hours Consultant Services Data Center
Progent's Data Center professionals can help you select fault-tolerant data centers that match the particular needs of your business. Fault tolerant colocation sites are especially appealing to small companies because of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to create an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for most small businesses. Progent is ready to help you reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and maintenance services.
Comprehensive Event Management Remote Support
Operations Manager Online Help
Progent offers a selection of IT support packages for small companies. These IT outsourcing and server monitoring solutions are based on the anticipatory problem solving capabilities of Microsoft System Center Operations Manager, a next-generation network and system management product that tracks the reliability, performance, and safety of your network and isolates incipient troubles before they can bring down your network. With Progent's affordably priced IT support programs, small businesses can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Emergency Consulting Infor SyteLine CloudSuite Document Automation
24/7/365 Consultant Services CloudSuite 9.00
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing and service companies to simplify supply chains and improve the efficiency of critical business processes in order to get products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, training, and database administration.
Zero Downtime Branch office Connections Engineers
Fault Tolerant OSPF Configuration Consultant Services
Progent’s high availability interoffice connectivity and fault tolerant system connection engineers can help small companies create fault tolerant Interoffice connectivity by means of fully redundant networks with transparent failover. Progent’s CCIE engineers can design and deploy fault tolerant Inter-office connections supported by fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers affordable non-stop interoffice networking.
VMware vSphere Hypervisor Consulting Services
Emergency Specialist VMware Private Cloud
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, configure, manage and repair VMware vSphere-powered virtualization solution for local networks, cloud environments, or hybrid systems. Progent offers world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud used for administering private and hybrid cloud solutions that provide high availability, data security, and application mobility.
Offsite BDR Services On-site Technical Support
24/7 ProSight Data Protection Services BDR Solutions Consulting
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital files, applications and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your critical data.
SharePoint Server On-site Support
Remote Consulting Office SharePoint Server 2003
Progent’s Microsoft-certified consultants offer small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a central spot for your workers or customers to connect to, organize, share and interact with relevant information, files, and applications and to communicate with one another. It enables faster and more intelligent decisions, more effective sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available within and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they’ve created in a way that makes data convenient to locate, download and re-use.
Technology Consulting IP Telephony
Urgent Cisco VoIP Phones and Unified CM Support and Help
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Infor SyteLine CloudSuite Vendors Management Consult
Emergency Infor SyteLine CloudSuite Migration from SyteLine 6 to CloudSuite 9 Consultants
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than a quarter century of experience helping manufacturing and service companies to manage complex supply chains and improve the efficiency of critical processes to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite consulting that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Live Communications Server 2007 Technology Professional
Live Communications Server Online Support Services
Microsoft Office Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution offering enhanced security, seamless integration with additional Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved business efficiencies, enhanced worker productivity, and better intellectual property security with this easy-to-administer, highly available IM platform. Successful implementations of Microsoft Office Communications Server require extensive planning and consideration before roll out. Progent's Microsoft-authorized consultants can provide the expertise necessary to realize all the advantages of Microsoft Office Communications Server across your whole organization.
Microsoft Management Reporter Coding
Expert Development SQL Server Analysis Services
Progent can provide remote and on premises consulting to help your organization with any aspect of BI reporting ranging from troubleshooting or enhancing applications to planning and implementing an advanced business intelligence environment. Progent's management reporting consultants can assist you to support your existing reporting environment, help you to migrate reports from an outdated reporting platform to a modern one, and provide as-needed remote training to meet your individual requirements. Progent’s management reporting and analytics consultants offer expertise in all popular BI reporting and visualization platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Nationwide Support On Site service
Cisco and Microsoft Iowa Outsourcing IT Support
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone help and remote direct network connection to troubleshoot and resolve technical problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult network issues to appropriate experts as required. For critical issues, the Technical Response Center endeavors to respond to your call for service in less than one hour.
Professional OS X
Mac Information Technology Integrators
Progent provides nationwide online phone support and consulting services for companies that run macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft products. Progent's experts can provide Mac users a variety of services including desktop assistance, upgrading to the current version of macOS from legacy editions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote IT help provides maximum return for your information technology budget by extending client efficiency and shortening the hours billed for computer repair services. Sophisticated online support technology and skilled technicians and consultants allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In most of situations your network issues can be remediated by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISM and CISSP premier security professionals to assist with the most difficult system issues.
Ubiquiti WiFi access point Troubleshooting
Wireless Link Computer Consultants
Progent’s Wireless Consulting Services provide a fast, affordable option for companies of all sizes to integrate, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
At Home Workers Helpdesk Integration
Work at Home Helpdesk Online Help
Progent can provide small and mid-size companies overflow or comprehensive Help Desk call center services for an offsite workforce.
Top Consulting Services network piloting Lab
network piloting Lab Consulting Services
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, creating efficient migration procedures, evaluating and tuning performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training systems for new technologies. For Progent customers without adequate internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT projects on schedule.
Technical Support At Home Workers Cloud Integration
Configuration Remote Workers Cloud Integration
Progent can help small and mid-size organizations to set up their remote employees with efficient integration with cloud applications and services.
24-7 SMS Server 2003 Upgrade Technical Support
After Hours Systems Management Server 2003 Support and Help
Progent’s Microsoft experts offer small and medium size businesses enterprise-grade consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and configuration management. Configuration Manager 2007 is the new title for the update management platform previously known as SMS Server. System Center Configuration Manager offers a range of new features to Microsoft Systems Management Server including full automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified engineers can show you how to use SMS or Configuration Manager 2007 effectively for streamlined operating system and application installation, security patch administration, application tracking, and licensing reconciliation. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager.
Apple Macintosh Online Consulting
Network Consulting Apple OS X and macOS
Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad management, or moving to iCloud services. For business environments built solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, configuring and supporting a network infrastructure that is available, secure, fast and able to achieve your company's business goals.
Urgent Microsoft Access Integration
Designer SSRS
Progent offers online and onsite consulting to assist you with any aspect of business intelligence (BI) reporting ranging from debugging or modernizing reports to designing and deploying an advanced business intelligence solution. Progent's BI experts can help your company to maintain your existing BI environment, help you to migrate reports and databases from a legacy reporting product to a modern one, and deliver custom remote mentoring tailored to your individual needs. Progent’s business reporting and analytics consultants offer expertise in the leading business analytics reporting platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Builder.
Migration Consultants UNIX
Sun Solaris Migration Consultants
Progent can help your business to design and execute a smooth migration from a Sun Solaris-based information system to a network based on Microsoft Windows and suited for supporting Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to guard your data and reduce productivity discontinuity by designing an effective transition plan that preserves your current investments in Sun Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing infrastructure, migration planning and validation, Microsoft Exchange migration expertise, data and application software porting, and processor and mass storage migration and economization.
Open Now VMware vRealize Automation vRA Services
VMware VirtualCenter Professional
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid systems. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.
24x7x365 Windows Server 2008 Hyper-VI Configuration
24x7 Windows 2008 R2 Technology Consulting
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, develop pilot systems and migration strategies, integrate Windows Server 2008 with your IT environment and applications, educate your IT personnel how to run new administration tools, and provide ongoing consulting and troubleshooting via low-cost alternatives such as Contact Center support and remote technical support.
Wireless EMail IT Consultant
Blackberry Professional
Progent’s professionals offer expertise in multiple technologies related to mobile networking including system infrastructure, Activesync, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's Microsoft certified consultants can save your business time and money by applying their wireless expertise to help you select and configure mobile connectivity technologies that make sense for your company. Progent can also optimize your network infrastructure so that wireless appliances perform more reliably.
Cisco DistributedDirector Remote Troubleshooting
Cisco ACNS, Cisco CDN Software Computer Engineer
Progent offers high availability load balancing consulting covering system load balancing, load balanced program, network backbone routing, and content dispatching technology such as Cisco Content Engine. High availability load balancing providers for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
24x7 OS X Lion Networking Help and Support
Mac Lion Networking Engineer
Progent's Apple Mac support engineers can help you with a wide range of network infrastructure areas including network architecture, remote and mobile access, internetwork communication, protection, and new technologies including VoIP and fast wireless connectivity. For business networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and size to deal with the challenge of designing, configuring, and maintaining a system infrastructure that is reliable, safe, productive and aligned with your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Microsoft Outlook for Mac Online Help
Outlook Web App and Mac Network Consulting
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and send messages, search the GAL, import addresses, synchronize calendars, and invite fellow workers to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage education.
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