Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and users, and post-migration technical help.
Progent's Jabber consultants can provide online or onsite expertise to help businesses of any size to design, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the technologies that go into building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, WiFi networks, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration solution.
Progent is organized deliver in-depth online consulting for all major technologies associated with small company information systems and offers a variety of strategic, as-needed services including a temporary Chief Information Officer to provide advanced IT design and negotiating skills, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for critical projects like office relocations orOS migrations, connectivity experts for building and maintaining fast and robust network infrastructure, security specialists to ensure data protection and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to create, customize, or troubleshoot business application programs.
Progent's Microsoft-certified engineers can provide low-cost online and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, produce comprehensive documentation of your new messaging system, train your IT team and end users to get them up to speed rapidly on Exchange 2010, and offer continuing administrative services and technical help. Progent's consultants can also help you migrate from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's security services to build and centrally manage IT ecosystems that include branch offices, data centers, and cloud resources.
Progent's Cisco-certified wireless experts can help your organization to assess the benefits of adopting Cisco wireless controllers to manage Wi-Fi networks of any scale. Progent can help you to support and debug your current Wi-Fi environment or help you plan and carry out an efficient transition from legacy wireless controllers to modern models.
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and send messages, search the Exchange global address list, import addresses, synchronize appointments, and alert people to meetings via your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
Progent can assist your company to design and execute an efficient migration from a Solaris-based information system to a network based on Windows and capable of running Microsoft's popular office productivity software, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application specialists can show you how to preserve your data and minimize business discontinuity by developing an effective transition strategy that protects your existing investments in Solaris application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of current infrastructure, transition planning and validation, MS Exchange migration services, information and application migration, and server and media migration and consolidation.
Microsoft Office for Mac allows Mac users to run the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows computers so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support environments that combine Mac with Microsoft Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite expertise, software development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of information system security. Progent can help implement efficient cybersecurity systems that guard a small office from modern malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients sharing IT resources spread over a mix of physical datacenters and public and private clouds.
Progent's Cisco-authorized network engineers can show you how to build an economical, high availability Internet connection architecture that can deliver 24x7 Internet access via a broad range of fault tolerant Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE professionals to show you how to utilize the most current technology for high availability Internet access to implement a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet availability.
Progent provides technical support for mid-size companies who have 100 to 250 system users. The medium size business or work group has traditionally been an overlooked part of the market for IT consulting expertise. The cost structures and service delivery models of large third-party support firms make them too expensive for the typical mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT network whose advanced technology and sophistication are often comparable to the networks of much bigger companies. Progent's service delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 server monitoring, dramatically lowers the network support costs of a small-medium business while offering the mid-size organization with enterprise-level service from certified, world-class experts knowledgeable in a wide range of midsized business network solutions. If your medium size company or small business is searching for the quality of IT support needed for a medium size organization without budgeting enterprise prices, call Progent.
Nagios and MRTG are powerful, license-free monitoring utilities that operate on Linux and can be deployed to analyze UNIX networks, MS Windows systems, or mixed-platform environments where Linux and MS Windows run side by side. The Nagios monitor allows network managers to monitor network services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to track the traffic through SNMP network devices such as servers, routers, and switches. Progent's network integration consultants can help you utilize both these tools to tune and troubleshoot your computer network.
Progent's Microsoft-certified consultants can provide remote or onsite support to assist businesses of any size to plan, deploy, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing particularly stubborn issues, or full project management services. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Our Experts Group offers consulting in key technologies including Apple OS networking and programs; Expertise for Linux-based, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical program support; Chief Information Officer, business analyst, and project logistics services; Special applications development and integration; Web site, electronic business, EDI, and customer portal design and deployment; DBM support and efficiency consulting; Business intelligence expertise; and Telecom systems support.
Progent's certified database application consultants can provide small and midsize businesses remote support for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include software installation and configuration, application design and coding, management services, synchronization solutions, capacity planning, tuning, data migration, security and compliance, backup/restore systems, problem solving, and training.
Progent's ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
Progent's Sun Solaris family consulting experts offer small and mid-size businesses and software developers support for managing and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your business contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide array of expertise provides you with a convenient one-stop source to help you create and manage a secure and robust cross-platform network and communications solution that allows Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
If your business operates a Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a broad range of security areas such as security management procedures, security architecture and models, connection control products and techniques, software development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP define the basic competencies and worldwide standards of knowledge that information security professionals are expected to possess. These accreditations give IT management the assurance that those who have earned their CISM or CISSP qualification have demonstrated the experience and theory to deliver world-class security support and engineering help.
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management strategy following best practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training tailored to meet your specific needs. Progent's experts also can help you build and support a protected, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing, distribution and service organizations to manage complex supply chains and improve the efficiency of key processes in order to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and database administration.
Progent offers Microsoft Windows 2003 Cluster Server assistance to help your organization deploy fault-tolerant server clusters that can deliver 24x7 operation. Windows cluster servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By assisting you t design high availability server clustering solutions around Windows Server 2003 Cluster, Progentís Certified Windows experts make sure that your high availability server clusters are set up to optimize the competitive value of your computer system.
Progentís colocation center support services are designed for companies with hardware housed at IDCs or data center colo hosting facilities and in need of timely on-site help at the colo facility as well as remote help from Microsoft and Cisco Premier Certified experts. Progent provides a full range of data center and data center and co-location support services including system topology analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and deployment of high availability configurations, architecting and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and planning high-availability server cluster configurations.
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that allows small businesses to make the move from the traditional physical in-house datacenter to the new hybrid networking model that includes local and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud model for your network ecosystem. Progent can provide comprehensive project management so you can plan and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent also offers ongoing consulting, troubleshooting, and customized training.
Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Progent's temporary IT staffing services allow organizations to respond to sudden increases in demand for IT support personnel without incurring the expense and hassle that come with vetting and hiring experienced technical help and without increasing your full-time head count.
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched capability for supporting branch offices that require IT service with the responsiveness associated with with small organizations but which includes effective communications, thorough documentation, and adherence to corporate IT protocols. If your corporation has a remote office located anywhere in or any area covered by Progent's engineers, Progent can provide a broad range of in-person and on-line network consulting services and network design assistance.
Progent's certified IT experts can provide Windows Server 2016 migration consulting services to assist businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent can deliver a variety of economical online and onsite consulting services to help you to configure, administer, and troubleshoot desktops and mobile devices powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent's Computer Help Desk Outsourcing Support Services for desktop support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with expert telephone support and effective escalation capability but who must work within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Progent's CCIE-certified networking experts have extensive background assisting ISPs to design, implement, manage, optimize, and debug fault-tolerant, scalable network environments suitable for shared public networks.
Progentís IT outsourcing services offer affordable computer support for small businesses. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or creating an on-line business application, outsourcing your network engineering services can contain expenses and eliminate uncertainties, permitting IT service expenses to grow in a more moderate and manageable manner than is possible by building up a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system architecture for your critical business software powered by Windows such as Office XP, Office 2003, and Office 2000.
Progent can help companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical errors small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent clients who lack adequate internal resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical IT projects on schedule.
Progent's certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, team, develop an enterprise-wide security strategy, automate network management, assist with application development, and generate and validate a DR/BC plan.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your current SQL Server environment to any network model including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or onsite support ranging from on-demand architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Remote Monitoring and Reporting Network Consultants