Progent's Remote Monitoring and Reporting (RMM) Services
Continuous real-time monitoring, automatic alerts, and regular system analysis reports are crucial for keeping your network running efficiently and eliminating avoidable and expensive breakdowns. Remote Monitoring and Management (RMM) solutions have evolved to the extent that even small businesses can now afford to deploy enterprise-class monitoring technology. Progent offers several families of remote monitoring and reporting packages that enable you to uncover a broad range of technical issues and fix them before your network users experience a problem. This proactive approach to IT management can add significant business value to your information network.

Progent's team of IT consultants are certified to support all major IT vendors such as Microsoft, Cisco, VMware, and Juniper and can help resolve problems detected by Progent's ProSight family of remote monitoring and management services or by Microsoft's System Center Operations Manager. Progent offers comprehensive outsourcing for network management and support as well as co-sourcing, depending on your needs. Progent's extensive experience with RMM solutions ensures that your monitoring system will be optimally configured and that IT issues will be efficiently and affordably resolved.

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent offers a family of affordable, flat-rate managed services intended to enable small and mid-size organizations to benefit from the same cutting-edge technology used by many of the industry's leading corporations. The ProSight series of network monitoring and management services covers all key areas of modern networking including email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the complete threat progression including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that helps you demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and allows fast recovery of critical files, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map out, track, optimize and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating tedious network management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that require important updates, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an objective assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) environment. Both also include a year of advanced remote network monitoring and management. Advantages can include simpler management, better compliance with government and industry security regulations, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime. See more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's preparedness to stop or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your current AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup environment that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report Service.

Proactive Server Management with System Center Operations Manager
Microsoft System Center Operations Manager is an advanced RMM platform that continually monitors various Microsoft servers to find and mitigate issues before they expand into serious problems. SCOM checks event records from key servers and evaluates these events using an extensive and continually expanding database of problem triggers. When Operations Manager finds a possible issue, it executes pre-defined scripts to alleviate the problem or sends out notifications to specified managers and support staff. In addition, SCOM generates trend reports to help you monitor network performance.

Progent's Microsoft-certified consultants can help set up Microsoft System Center Operations Manager to support your IT environment, build custom rules for alerts and mitigation, analyze SCOM reports, and provide cost-effective remote technical support when required. For issues that call for onsite help, Progent can dispatch a consultant to any location in Northern California or to major metropolitan areas across the U.S.

For additional information about System Center Operations Manager and to learn more about how Progent can help you protect your network with SCOM technology, select a topic:

Progent's 24x7 Technical Support Services
Progent's 24x7 Network Support Services are available as an added-cost option to companies who require round-the-clock remote technical help. These services provide access to Microsoft or Cisco-certified IT consultants and include 24x7 network monitoring and threshold alerts for mission-critical equipment and software. Contact your Progent sales representative for pricing and service details.

Progent's 24x7 Technical Support Services include:

  • Real-time remote network monitoring and reporting
  • Solution-oriented technical support from certified IT experts
  • Fast problem escalation when necessary
  • Online Technical Support to reduce costs and save time
  • Help Desk Call Center for immediate help from technical experts
Find out more about Progent's IT outsourcing and co-sourcing packages for small businesses.

To learn more about Progent's network support outsourcing and co-sourcing options, call 1-800-993-9400 or visit Contact Progent.














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Apple Macintosh Consulting Consultant for iPhone 5
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Progent is organized provide comprehensive remote consulting for all major technologies common to todayís small company information networks and offers an array of strategic, on-demand services including a temporary CIO to provide senior-level IT design and negotiating skills, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for critical initiatives such as office moves oroperating system upgrades, connectivity experts for designing high-performance and reliable network infrastructure, certified security engineers to verify information safety and regulatory compliance, disaster recovery specialists to create business continuity plans, and software developers to create, customize, or repair business application programs.

BlackBerry Desktop Manager Consulting Services Firm BlackBerry Exchange Networking Help
BlackBerry Software Small Office IT Support Ronald Reagan Washington Airport DCA BlackBerry BES Design Firm
Microsoft Exchange Remote Support Services
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Progent's Microsoft-certified consultants can deliver affordable online and on-premises support to carry out your migration to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging system, train your IT staff and end users to get them up to speed quickly on Exchange Server 2010, and offer continuing management consulting and technical help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.

Boston, Massachusetts Support Organization Boston Computer Consultation
Branch Office IT Support for Enterprise Active Directory Computer Consultants for Project Management
Microsoft Operations Manager Network Engineer
Microsoft Operations Manager Online Technical Support

Even if your company has a minimal computer services staff and a modest IT budget, your information network can still have the same high reliability and responsiveness that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-qualified and Cisco-qualified IT consultants, the most recent network management software for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk service to keep your vital business applications and hardware up and running.

Business Computer Server Companies Integration Services for Exchange 2003 Server Collin County Texas
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Expert Microsoft Certified IT Services for SharePoint Web Parts
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Progent's Microsoft consultants can provide affordable online support and programming services to assist you to plan, deploy, administer, and maintain SharePoint 2010 installations that can involve web pages that can function as intranets, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity programs like Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.

CISSP Security Audit Services Consultant for Firewall in Bakersfield California
CentOS Linux, Sun Solaris, UNIX Information Technology Consulting Suse Linux, Solaris, UNIX Configuration in Seattle Puget Sound
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Configuration for Microsoft ISA Server
ISA 2004 Firewall IT Consultants

Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and manage a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business requires.

Cisco CCIE Voice Support Telecommuter Jobs Cisco CCNP Consulting Virtual Office Job in Grand Rapids Muskegon Holland
Cisco Small Business IT Support Small Office Computer Consultants
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Progent offers fast remote support from Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can link to your network using powerful remote support tools to deliver quick and affordable analysis and remediation of critical network infrastructure issues.

Computer Consultant Position Network Security Consulting Job
Windows PC Simulation on Apple macOS Integration Services
VirtualPC for macOS Computer Consulting

For companies with a combination of Apple Mac and Windows desktops, there exist two basic alternatives for using Microsoft Windows-dependent software on a Mac: an external connection to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows applications and share system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so you are able to run Windows software directly. Progent's Mac technology support experts can assist your organization to maintain these products for running Windows programs on your Apple Macs and can also help your company to evaluate and install other solutions for Windows PC simulation.

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Windows 2000 Troubleshooting
Windows 2000 Server Onsite Technical Support

Progent's certified Windows 2000 Server consultants offer computer support and information technology consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, optimization, and troubleshooting services include network planning, installation, project management, local and remote technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

Exchange Computer Consulting Firms Assessment
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Cisco RADIUS Security Online Support
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Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to evolve with your growing business requirements. Progentís Cisco-certified network consultants are familiar with Ciscoís comprehensive line of hardware and software aimed at preventing information theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can help you integrate Cisco technology to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and accounting from a graphical Web interface.

IT Consulting Firms Tacoma On-site Technical Support
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Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of enterprise-class applications that can give your business a critical competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.

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VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a repeatable runbook for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and manage a DR solution based on VMware SRM.

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Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and debug their networking appliances such as routers and switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that require critical updates, or isolating performance issues.

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Setup and Support for Microsoft Office for Mac
Microsoft Lync for Mac Online Troubleshooting in Missouri

Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular business programs. Progent's Apple-certified Mac experts can help you set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that mix Apple Macintosh with Windows computers with complete resource sharing, or environments which carefully restrict collaboration between Mac and Windows users.

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Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or onsite expertise for NetApp's complete portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN storage deployments quickly and affordably following leading practices.

Support and Help Install
Support and Help for Red Hat Linux, Sun Solaris, UNIX Network Consultant for Slackware Linux, Solaris, UNIX Oklahoma City Oklahoma
North Dakota Migration Support
Worldwide Wisconsin Computer Installation

Progentís National Support Center provides nationwide remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-certified support professionals offer phone help and online secure network connection to isolate and resolve network problems rapidly and affordably. The breadth of technical expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult problems to appropriate experts as required.

UNIX Consulting Solaris Technology Consulting Services New York
Windows 2008 Server Network Documentation Software Consulting Services for Windows Server 2016
Private Cloud Solutions Professional
Engineers for Private Cloud Hosting for Virtual Data Centers Buffalo

Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the highest level of dependability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting options are built upon mature virtualization technologies that enable small companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unprecedented degree of vendor flexibility.

Windows 2008 Server Services Windows Server 2012 R2 Small Business Network Consulting Company
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Windows 7 Upgrade Engineers
Microsoft Windows 7 Evaluation Online Technical Support Pleasanton, CA

Progent's certified consultants offers offsite and on-premises consulting expertise to assist your company to administer, maintain, and repair PCs based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, online access, smartphone and tablet management, Wi-Fi network design, and remote network monitoring.

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