Even if your company has a minimal network services staff and a modest IT budget, your information network can still have the same high availability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-qualified network consultants, the latest network management software for proactive monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital business applications and hardware operating.


Additional Topics of Interest

Consultant Services for Microsoft System Center Operations Manager
Washington Support Services for MOM 2007

Medium-size businesses can derive all the advantages of Microsoft System Center Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco qualified network consulting experts. With Progent's affordably priced IT service packages, mid-size organizations can select a basic co-sourcing package built around System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and online service. For businesses with mission-critical applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager to offer mid-size company information systems world-class availability, protection and performance.

Windows SharePoint Services Technology Consulting
Support Outsourcing for SharePoint Server 2010 North Carolina

Progent's Microsoft-certified consultants can show you how to rationalize the economic case for implementing Microsoft SharePoint Server 2007, advise you on the most appropriate version of Microsoft SharePoint Server for your application, provide setup and deployment services, assist you to install MS SQL Server as a supporting database, improve your network integrity, integrate your standard and customized application software to operate with Microsoft SharePoint Server 2007, design a comprehensive security strategy that includes portal technology, and provide maintenance and Help Desk services.

IT Consultant for Online Wireless Site Survey
Remote Wireless Site Survey Specialist Durham, NC

Progentís Wireless Site Survey makes it easy to design and install a Wi-Fi wireless network customized for your environment, offering your business a wireless solution that delivers the reception, performance, load-handling capability, QoS, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service.

SCOM Management Packs Network Consultant
System Center Operations Manager IT Consultant Brisbane, CA

Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and troubleshooting SCOM environments and can provide companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to fix serious problems detected by Microsoft SCOM 2012.

Information Assurance Consultant
GIAC Security and Compliance Check Consultant in Fairfield, CA

Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the security disciplines covered within GIAC certification including evaluating network security mechanisms, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

Microsoft SQL Professionals
Seattle, WA MS SQL Server Developer

Progent's Microsoft-certified SQL Server application developers and DBAs can provide online expertise to help businesses of any size to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any element of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and data warehousing.

School Wireless Example Application
Case Study Massachusetts

Progent provided a wireless integration solution that enabled a school to increase productivity and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless solution offered improved performance and reliability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.

Exchange 2010 MailTips Consultants
Montgomery Urgent Exchange 2010 Security Support Outsourcing

Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to carry out your upgrade to Exchange Server 2010, produce thorough documentation of your new messaging system, train your IT staff and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer ongoing administrative services and technical support. Progent can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

Azure Resource Manager Engineer
Consult Rio Vista, CA

Progent can assist small businesses to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the typical errors small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.

Ubiquiti UniFi wireless LAN Specialists
Specialists in Philadelphia, Pennsylvania

Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi devices running across multiple venues with any number of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi consultants who can assist you to determine the value of Ubiquitiís UniFi products for your environment and assist you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.

Windows 2000 Online Consulting
Professionals

Progent's certified Windows Server 2000 experts offer network support and IT consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and support services include system planning, installation, documentation, on-site and off-site support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.

Mac Online Professional
Mac Technical Support Consult

Progent provides national remote technical support and troubleshooting services for companies that run macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft technology. Progent's experts offer Mac clients a range of services including desktop support, upgrading to the most recent version of macOS from legacy versions of Apple macOS or OS X, plus help with Mac applications. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote IT help provides maximum return for your information technology dollar by preserving client productivity and shortening the time billed for network repair services. Advanced remote access tools and experienced technicians and engineers allow Progent to solve the majority of network problems without squandering time and expense by traveling to your site. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of phone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help you with the toughest network problems.


















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An index of content::

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