Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to help your company to maintain and repair your current Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent delivered a wireless networking solution that allowed a school to improve productivity and eliminate the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better bandwidth and reliability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain minimal internal network administration and support staffs with low-cost access to enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network management expenses, automation of routine administrative processes, ongoing absorption of new information technology, smooth transition from legacy technology to up-to-date solutions, improved fit between information technology with business objectives, access to veteran network experts, and allowing management to focus on business instead of fast-evolving network technology.
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.
Progent's certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
If you want to update your production web site, create internal webs for purposes such as human resources or employee training, establish a high-impact web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web developers. Progent's consultants can also show you how to design and maintain a safe, robust server and communications infrastructure, including off-site and wireless access, to run your web solutions.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for law practices. Progent can provide online access to NetDocuments consultants to assist legal departments and law firms to plan, deploy, administer, tune, or debug a document management system environment powered by NetDocuments.
For enterprises with branches in California or any region served by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and certified Cisco network specialists offer a variety of network consulting services such as project management, SOX compliance, office moves, corporate security, network design, on-site or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent IT consultant can show you how to design a multi-office information system that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Certified engineers can help large corporations plan, deploy and maintain major rollouts of the latest releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's CCIE and CCNP experts can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Progent can assist small and medium-size businesses to deploy IP voice technology to give their remote workforce the advantage of transparent extensions of the corporate phone system.
Windows Hyper-V 2016 incorporates key features initially designed for and refined on Azure, among the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to support your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid installation, develop and execute a smooth upgrade plan, educate your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business value.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of all sizes to design, implement, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging issues, or comprehensive project management services. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Progent is among the most qualified network support firms for integrating e-mail systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses derive the full advantages of Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized line-of-business programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that allow you to analyze your business more effectively, turning uncooked data into valuable insights into your business.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's UNIX family support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Mandrake.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT support packages, small organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small business networks world-class availability, protection, and performance.
Progent's seasoned ransomware recovery consultants can assist you to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
ProSight Reporting is an expanding family of in-depth reporting tools created to integrate with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can provide economical remote consulting services for all editions of Office Access including desktop and browser-based versions and can provide advanced assistance for application development, database conversion, performance tuning, report design, and troubleshooting. Progent also offers custom online classes for Office Access development and database administration.
Progent can provide the support of BlackBerry-premier professionals who can assist small companies to plan, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the need for an internal BlackBerry expert and minimizing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This breadth of expertise, combined with Progent's proven online support model, offers small businesses an efficient solution for integrating BlackBerry devices and software productively into their information system.
Progent's colocation center IT services are designed for companies with equipment housed at Internet Data Centers or data center colo hosting facilities and requiring timely in-person service at the co-location facility plus remote help from Microsoft and Cisco Premier professionals. Progent offers a complete array of data center and data center and co-location consulting services including system topology evaluation, Windows and UNIX server installation and support, troubleshooting for server and communications infrastructure, development and installation of zero-downtime systems, architecting and deploying layered security defenses, firewall integration and support, designing load balancing solutions, and creating high-availability server cluster configurations.
Progent's engineers can provide a range of network consulting services to help companies of all sizes to install, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to set up testing labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration projects following leading practices.
Progent's management team includes industry veterans with years of experience providing computer consulting services, technical support, and strategic IT planning to businesses ranging from small offices to Fortune 500 companies. Great support calls for great people, and Progent is proud to have put together a management team that can provide businesses with the best service value available anywhere.
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
If you want to update your corporate web site, create internal webs for applications such as HR or worker training, establish a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to build and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to support your web tools.
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional experience, in the trenches of network service, executing a wide range of IT tasks for an extensive array of customers. Every Progent consultant shares a refined set of personal best practices which are combined into shared best practices training that Progent instills in its support staff. This guarantees that you get not only world-class technical capability, but also a consultant with field-tested approaches for using technical knowledge to resolve actual IT problems quickly.
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a one-server solution for an array of security features including an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual machine to cut costs and improve availability. Progent's Microsoft consultants can help you to design and execute pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help you to upgrade smoothly to Forefront TMG 2010 from any version of ISA Server.
For enterprises with branches in California or any area served by Progent's consultants, Progent's Microsoft-Certified network consulting experts and certified Cisco network consultants offer a variety of network consulting services such as project management, SOX compliance, site relocations, enterprise security, network architecture, local or remote branch office support, and technical support for data center hosting facilities. A Progent network consultant can help you design a multi-office information system that makes smart use of colocation facilities and Internet data centers. Progent's Microsoft Certified engineers can help large corporations plan, integrate and maintain massive rollouts of the latest releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional consultants can help you configure Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Network monitoring ordinarily entails observing a network's resource usage to help identify data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that work under Linux and can be used to observe multi-OS networks where Linux and Windows coexist. Progent's system integration engineers can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX consulting professionals provide small companies and developers assistance with managing and supporting UNIX and Linux networks that coexist with Microsoft-based products.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the background to complete your move quickly and economically. Progent's Exchange Server 2003 help, repair, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a consistent workflow for recovering services quickly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can generate reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and manage a DR solution based on VMware SRM.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to offer a unified solution for configuring and administering virtualized fabric and services across hybrid environments that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from older releases of VMM, develop workflows for creating and installing VMs and hosts, design high-availability scale-out clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware ESXi expertise.
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a single soultions for financial management, inventory, operations control, capacity planning, purchasing, sales and marketing, demand forecasting, and business reporting. Progent's Dynamics 365 Business Central/NAV experts can assist your organization to manage your legacy Dynamics NAV environment or upgrade efficiently to a cloud-based, onsite, or hybrid deployment.
Progent can help you to design and implement a smooth migration from a UNIX-based IT system to a network powered by Microsoft Windows and capable of running Microsoft's popular office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your information and reduce productivity discontinuity by designing an effective migration strategy that preserves your current investments in UNIX software and technology. UNIX-to-Windows migration support services available from Progent include evaluation of current environment, transition planning and validation, Microsoft Exchange migration services, information and application migration, and processor and mass storage transition and economization.
Dynamics GP software offers analytics and reporting capabilities that let you track all business processes, revenues and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that allow you to analyze your business more completely, turning raw data into valuable business information. Progent can enhance your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver custom business application development and web commerce solutions that integrate transparently with Dynamics GP.