Progent can provide a wide array of economical remote and on-premises support services to help your business to configure, manage, and troubleshoot workstations and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent’s IT outsourcing services provide economical computer consulting for mid-size corporations. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, allowing IT support expenses to increase in a more moderate and controlled manner than is feasible by amassing a large, all-purpose internal network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available network architecture for your critical Windows-based business software such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and implement a smooth migration of your current SQL Server environment to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from on-demand design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is carried out on schedule and within budget.
Progent's Cisco-certified IT experts can show you how to design an economical, fault tolerant Internet connection architecture that can deliver 24x7 Internet access via a wide array of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you apply the most current techniques for high availability Internet connectivity to implement an economical, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet access.
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, optimize and debug their connectivity hardware like routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding appliances that require important software patches, or resolving performance problems.
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, expandability, and flexibility that improve productivity of on-site, branch office, and mobile users. Progent's network experts can provide cost-effective online engineering, technical support, and education services to help you to design, implement, and manage Microsoft Windows Server 2008 R2 to add substantial business value to your information system.
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Progent has over 10 years of experience integrating, and supporting the core platforms that make up System Center and can help you to design, configure, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can assist you to migrate to the current edition of Microsoft System Center from an older one or from another datacenter management platform to deliver the benefits of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application performance monitoring.
Progent's network consultants can help you evaluate the possible advantages of Hyper-V-based server virtualization for your business, conduct test implementations to validate Hyper-V's operation with your production software, assess your network infrastructure for optimal operation with virtualization solutions, help you in moving to Windows Server 2008 and configuring Hyper-V, train your IT staff to monitor and manage Hyper-V, offer world-class consulting support for enhancing the security of your virtual machines, design and test business continuity processes that maximize system availability, and provide continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your organization's ability to defend against ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information about your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective AV and backup system that reduces your vulnerability to a ransomware attack and aligns with your company's needs.
Progent can help you to understand the many subscription plans available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux software. Progent can also assist you to create and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.
Colocation sites make it possible for companies to share enterprise-class data centers for housing network hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation strategy including selecting and moving to a colo site, designing system architecture, specifying hardware, on-premises and remote maintenance, setting up offsite system administration, and training your support personnel.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2000 Servers and can streamline system management, provide technical support and troubleshooting, and strengthen security. Progent can also help you create, rationalize, and execute a plan to migrate from Windows Server 2K to Windows 2003 Server. Progent is expert in designing pilot programs to eliminate the technical risk involved with moving to Windows Server 2003 by uncovering potential hardware and software compatibility problems.
Progent's Microsoft consultants can provide advanced expertise in deploying, operating and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide variety of affordable online support services following industry best practices to help businesses of any size to get all the advantages of this powerful project management solution. Services available from Progent include system design, software configuration and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and customized online training classes.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore capabilities for Microsoft networks. SCDPM 2016 offers application-aware protection for critical workloads like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, works with VMs running on Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, deploy, manage, and repair an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can help you to migrate from a previous version of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can provide occasional guidance to resolve challenging issues or deliver comprehensive project management or co-management services to help you complete your SCDPM 2016 deployment on schedule and within your budget.
Cisco's PIX firewalls have reached end of life and Cisco might not support these devices. Progent still offers consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you assess whether to move up to next generation firewall technology from Cisco. Progent's Cisco technology experts can help you design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent can provide affordable remote consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-centric or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent can provide occasional support to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing services to help you move to the Amazon AWS cloud on time and on budget.
Progent's Microsoft-certified consultants can help you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Microsoft-certified database consultants offer small and midsize businesses online DBA and programming services for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support offered by Progent include installation and integration, database architecture and coding, administration support, synchronization solutions, capacity planning, performance tuning, migration, information security, backup/restore systems, problem solving, and training.
Progent’s Microsoft-expert consultants can help you to enhance your desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of migrating to 64-bit desktop processing, design an efficient migration process that reduces business disruptions, and offer economical, professional remote help to assist your company to configure 64-bit desktop software and application software on your current hardware.
Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small businesses to make the move from the traditional physical on-premises datacenter to the contemporary hybrid networking paradigm that combines local and virtualized cloud-hosted resources. Progent's consultants can provide budget-friendly online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your computing environment. Progent offers full-service project management support to help you design and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting help, technical support, and customized training.
Progent's Cisco CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent can assist small businesses to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and make sure you avoid the common mistakes small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.
Progent is seeking to hire staff-level, solutions-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants with Cisco CCNP or CCIE certification; security professionals with CISSP or CISA or comparable security credentials; and advanced system architecture experts with a background in mobile solutions, wireless connectivity, service continuity, disaster recovery, information preservation, and virtual servers. Progent also seeks employees who can work on our team of helpdesk support specialists and remote support experts. Also, We are seeking experienced managers able to perform effectively in our fast-paced, virtual office environment.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT environments that include branch offices, data centers, and cloud resources.
Progent offers affordable online support to help companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and repair a network-wide migration to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit applications that you intend to keep as well as the new 64-bit editions of software you plan to install.
Progent's certified consultants offers offsite and on-premises support services to help you to administer, support, and troubleshoot computers powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, disaster recovery, remote connectivity, mobile device integration, wireless configuration, and remote network monitoring and alerts.
Progent's remote connectivity and smartphone synchronization specialists can help your business to plan and configure connectivity solutions for off-site desktop PCs, laptops, and smartphones so they integrate tightly with your information network, allowing you to optimize the productivity of your remote workers.
MS Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade package offering advanced security, seamless compatibility with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated business efficiencies, increased individual productivity, and stronger IP security. MS Office Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises support and mediation help for your Office Communications Server 2007 deployment and can assist you to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to plan and implement a smooth migration that will add significant strategic value to your IT system
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to fix serious issues detected by Microsoft SCOM 2012.
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants can assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Progent can help you to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that utilize on-premises resources along with public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent’s Microsoft-certified experts can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a central location for your employees or customers to access, organize, distribute and interact with relevant information, files, and software and to communicate with one another. It allows faster and better decisions, more efficient sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available inside and without a business network. Windows SharePoint Services connect employees, clients, teams and projects with the information they’ve developed in a way that makes data easy to locate, retrieve and re-use.
Progent's webinar training classes provide small businesses the cost savings, ease, and flexibility of web-based seminars and the proven pedagogic methods of expert teachers who employ sophisticated collaboration software to simulate live, participatory learning environments. Progent offers webinar training for popular desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and management products including Microsoft Dynamics GP; plus additional popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent can help your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that utilize on-premises resources as well as public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
If your office network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to run side by side for easy management, transparent dataflow, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows integration support services include network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network support and troubleshooting, in-person technical support, and Helpdesk services.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for legal workflows. Progent offers remote access to NetDocuments experts to assist legal departments and law firms to design, configure, manage, tune, or debug a document management system (DMS) solution powered by NetDocs.
Microsoft supports transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and troubleshooting services to help your organization to plan, configure, manage, tune, and repair wireless deployments that utilize Cisco's Meraki access points. Progent's experts can also assist your organization to plan and deploy hybrid environments that integrate on-premises and cloud-hosted services and that provide easy access, enhanced security and compliance, streamlined management, and dependable operation for all your mobile and desktop endpoints.
Progent's Cisco CCIE Wi-Fi network experts can provide remote or on-premises integration and troubleshooting support to help you to design, implement, upgrade, tune, manage and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your specific office layout, construction, and expected workloads.
The cluster technology built into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, configuration, and administration of clusters that provide improved levels of system dependability, protection, performance, and flexibility. New or enhanced capabilities include cluster Validation, easier configuration and installation, improved cluster management, redesigned cluster architecture for maximum uptime, hardened protection and quorum structure, minimization of failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you evaluate the advantages of Windows clustering, plan and implement a deployment, educate your network support personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and create and test a workplace recovery procedure.
Progent's Microsoft-certified consultants offer remote and onsite expertise for companies of all sizes to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco UC. Progent's certified data security experts can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with regulatory standards.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of all sizes to design, implement, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier versions of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
System Center Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, performs network health monitoring, allows safe end-user self service, and offers a common point of control for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help your organization with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.