Windows Active Directory requires significant practical experience to configure optimally across a large corporation. Progentís Microsoft Certified engineers are skilled in planning, deploying, and troubleshooting sophisticated Enterprise Active Directory installations. Progentís areas of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy version configuration objects in online Active Directory environments, and repair of failed installations of AD and Active Directory-integrated applications.
Progent's Sun Solaris family support experts offer small and mid-size businesses and software developers support for managing and supporting Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise offers you an easy single source to help you create and maintain a protected and robust cross-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Years of background providing Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched capability for serving branch offices that require IT help with the responsiveness associated with with small companies but which offers professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your corporation has a sales office situated anywhere in or any area served by Progent's consultants, Progent can provide a wide range of in-person and off-site IT support services and system design expertise.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent workflow for recovering services quickly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager.
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your company to migrate from a legacy edition of SCVMM or from another management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible business value.
Progent's certified Office Word and Office 365 Word experts offer a broad range of economical remote consulting services to assist your organization to manage and troubleshoot your existing Microsoft Office Word environment or help you to upgrade to a current release of Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility problems between various versions of Word, integrating Office Word with different Microsoft Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone integration, and remote training sessions tailored for your special requirements.
Progent can assist you to evaluate the many subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid solutions that transparently integrate on-premises and cloud resources.
Progent's Cisco-certified CCIE consultants can assist organization to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to current models.
Progent's Jabber consultants can provide remote or on-premises expertise to help businesses of all sizes to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for all the products, technologies and services that go into creating an end-to-end Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.
Progent can assist organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help your business to upgrade from a legacy version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM ecosystem to make sure you realize maximum return on investment.
Progent can assist companies of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Progent provides live remote training for an array of client apps and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the benefits of conventional in-person instruction, such as immediate interaction between clients and teachers, but avoids the expenses of travel and the hassle of trying to accommodate the availability of multiple workers. Available to individuals or classes of all sizes, Progent's virtual training permits the teacher to conduct the seminar from an online facility and the students can be dispersed throughout an office or across the the U.S. Live online education utilizes proven teaching mechanisms like virtual white boards, real-time questions, and collaborative desktops. Sessions can be short and targeted to specific subjects or longer in duration and broader in scope.
Progent provides small organizations two ultra-affordable network security inventory packages that include, at a set price, remotely administered inventory scans of your security profile which are evaluated by expert information security specialists who assess the results of the scan, present objective evaluations of your current security vulnerability, and offer suggestions for improvements. Progent offers two complementary network security inventory packages for external and internal security testing that are priced to meet the restricted budgets of small companies while offering enterprise-class evaluations of your IT network's vulnerability to attack.
Progentís Technical Response Center (TRC) provides affordable nationwide after-hours online support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide extended hours phone help and online secure computer access to isolate and repair network problems quickly and economically.
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers affordable Exchange Server consulting services to enhance email security and virus defense, achieve high availability email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Cisco CCIE wireless network consultants can provide remote or on-premises integration and debugging support to help you to design, implement, update, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless access points to accommodate your unique workplace layout, construction, and expected workloads.
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, manage and troubleshoot firewall solutions based on ASA firewalls with Firepower Services.
Progent's Sun Solaris platform consulting services offer small businesses and software developers support for managing and supporting Solaris systems that operate with Microsoft-based networks. Progent offers your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise provides you with an easy one-stop source to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include expertise with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.
Progentís Cisco-Certified network experts offer professional PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progentís Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Nexus switches are intended to provide the performance, expandability, resilience, cloud readiness, capacity, data protection and ease of management required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting services to help you to design an efficient switch topology, set up pilot systems to confirm your network design, install and configure Nexus switches, create and enforce effective policies, run security vulnerability assessments, set up advanced monitoring and alert systems, consolidate resources by means of virtualization technologies, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and set up the advanced high-availability (HA) capabilities incorporated into Nexus family of switches. Progent's consultants can also help your business to upgrade efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus platforms.
Progentís Microsoft-premier engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit desktop processing, design an affordable migration process that minimizes business disruptions, and offer economical, expert online help to aid you to install 64-bit PC desktop software and application programs on your existing hardware.
Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server 2006 and provides a easily managed Internet gateway that acts as a single-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can assist you to plan and carry out test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist your organization to migrate economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides affordable Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email access. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade support for Windows 10 available from Progent include Return on Investment analysis, project management, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile management, teleworker access, data and identity security, automated provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.
Progent's certified failover clustering experts can assist companies of all sizes to assess the benefits of adopting Microsoft Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery solution, help your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and show you how to streamline the management of failover clusters.
Progent's UNIX family consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient single source to show you how to create and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical data, applications and virtual machines that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical information.
Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller solutions.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Microsoft Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other Exchange components to lower hardware expense and administrative hassle. You can configure Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, plan a solution that makes sense for your business needs and IT budget, carry out an efficient migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your IT staff and users, and provide as-needed consulting and troubleshooting.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Progent can help your company to plan and implement a smooth migration from a Solaris-based IT environment to a network powered by Windows and capable of supporting Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development experts can assist you to guard your data and minimize business discontinuity by developing an efficient transition plan that protects your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of current infrastructure, migration strategy and validation, Microsoft Exchange migration support, data and application transition, and server and storage system migration and consolidation.
Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, allows secure end-user self service, and offers a single point of control for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist your organization with any facet of designing, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progent delivers the services of Microsoft and Cisco-Certified network support professionals to show clients economical alternatives to help businesses optimize the value of Microsoft and Cisco technology. For environments that span from small offices to nationwide enterprises, Progent's network consultants can assist you to enhance your information system's e-mail architecture, security, availability, throughput, and network administration.
The cluster technology built into the high-end versions of MS Windows Server 2008 is radically re-engineered to simplify the installation, configuration, and management of clusters that offer improved levels of network dependability, security, performance, and flexibility. New or improved features include cluster verification, easier configuration and deployment, improved cluster administration, redesigned cluster infrastructure for maximum uptime, better security and quorum structure, fewer failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company assess the business benefits of Windows clustering, design and implement a deployment, train your IT staff to manage your failover clusters, deliver ongoing consulting and support services, and create and validate a workplace recovery plan.
Progent's pricing model is to bill for online service and on-premises visits by the minute. Consequently, you owe exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. Also, Progent applies no minimum charge and asks no retainer for support services provided during normal business hours. Many service organizations impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast repairs so you will not be tempted to permit simple problems to stay unaddressed.
Progent can provide expert help for every step of your Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project planning, specification of new software licenses and equipment needed, recommended vendor sourcing, system testing at customer location or at Progent's test facility, managing transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for customer's support staff and end users.
Progent's CISM-certified security staff can show you how to safeguard your Apple Mac network through professional support offerings such as performing security tests, recovery from virus and denial of service penetrations, configuring firewalls, implementing safe remote and mobile access, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the specific goals of your business information system.
Progent's Check Point experts can show you how to choose and configure Check Point Software Firewall/VPN software and appliances based on Check Point Software's security platform to provide an economical and efficient security defense for your IT network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and provide a single stop for on-going technical support, administration, education, and consulting services.
Progentís Technical Response Center provides nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service engineers offer telephone help and remote direct network connection to isolate and repair network problems quickly and economically. The scope of technical expertise available from Progent's team of country-wide service engineers makes it possible to escalate even the most difficult problems to appropriate specialists as required.
Progent's pricing policy is to charge for online support and on-premises help per minute. As a result, you are invoiced only for delivered support. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and asks no retainer for services delivered during normal business hours. Many service firms impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick fixes so you will not be forced to allow minor problems to stay unaddressed.
Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller solutions.