Additional Topics of Interest

Office Word document sharing Consulting
Microsoft Word Online Specialist

Progent's Office Word and Office 365 Word consultants can provide a broad selection of economical remote support services to help your organization to manage your existing Microsoft Office Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility problems between various versions of Office Word, integrating Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and remote training sessions tailored for individuals or groups.

Immediate Remote Workforce Helpdesk Network Consultants
Work from Home Helpdesk Services Remote Technical Support

Progent can provide small and medium-size companies overflow or fully outsourced Help Desk call center support services for an offsite workforce.

24x7 Microsoft Office 365 migration PowerShell Network Consultant
Office 365 migration PowerShell Professionals

Progent can help you to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid solutions that transparently integrate on-premises and cloud products and services.

Cisco CUBE and ISR Routers Technology Consulting
Cisco SIP Integration Support Services

Progent's Cisco CCIE-certified SIP infrastructure experts can help you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable online or onsite support to assist businesses to migrate efficiently to a modern unified communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.

Engineer Azure and iPhone integration
Consultant Azure Stack integration

Progent can help companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure that you avoid the typical mistakes small companies make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.

Best Practices IT Consulting Group
Problem Escalation Through Teamwork Software Security Consultant

Progentís staff of Microsoft and Cisco Premier experts average more than a decade of hands-on industry background, at the forefront of network service, performing a wide variety of IT tasks for an extensive mix of customers. Each Progent consultant shares a proven set of individual best practices that are incorporated into company-wide leading practices standards that Progent teaches its support staff. This means that you get not only expert IT help, but also a consultant with proven approaches for applying computer knowledge to repair real-world IT problems efficiently.

Remote Server Monitoring Outsourcing
Automated Server Monitoring Online Support Services

ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to disrupt your business.

Support and Help SQL Server 2014
Integration SQL Server 2014 Backup Encryption

Microsoft SQL Server 2014 includes major enhancements in key areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services that include planning, deployment, administration, remediation, and application development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.

Small Business IT Support Firm Microsoft Office XP
Biggest Technology Consulting Company Microsoft Office

Progent's pricing policy is to charge for phone service and on-premises help per minute. Consequently, you are invoiced only for received services. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation fee and requires no retainer for services delivered during regular working hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast repairs so you will not be forced to permit less critical problems to stay unaddressed.

ProSight Email Encryption Consultants
ProSight Email Encryption Services

Progent's ProSight Email Guard uses the technology of top information security companies to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.

After Hours Failover Clustering Windows 2008 Consultants
24x7x365 Windows 2008 Cluster Server Troubleshooting

The clustering feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically redesigned to simplify the deployment, setup, and administration of server clusters that provide greater levels of network dependability, security, performance, and versatility. New or improved features include automated cluster verification, revamped setup and installation, unified cluster management, redesigned cluster infrastructure for maximum availability, better protection and quorum structure, minimization of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, design and implement a deployment, train your IT personnel to administer your failover clusters, provide ongoing consulting and technical help services, and produce and validate a business continuity procedure.

Unified Communications Manager Express IT Consulting
Computer Consultant Unified CM and Exchange

Cisco Cisco Unified Communications Manager (CUCM), previously named CallManager, is the heart of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express provide a borderless IP-PBX by integrating with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer effective and affordable online and on-premises expertise to assist organizations of all sizes to build and administer Unified CM environments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum business value. Progent can assist with any facet of Unified Communications Manager support and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE support, creating UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

Support Windows 10 Cortana
Windows 10 Configuration Online Technical Support

Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and upgrade services for Windows 10 available from Progent's experts include ROI estimates, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management staff and users, and ongoing technical help.

High-Availability Systems On-site Support
Windows Cluster Support and Setup

Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience assisting small organizations to reduce network downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, high-availability network architecture, backup/restore systems, and non-disruptive maintenance. Progentís business continuity experts can help you to develop and test a sensible business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to architect, deploy, and manage fault-tolerant technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.