Progent's Office Word and Office 365 Word consultants can provide a broad selection of economical remote support services to help your organization to manage your existing Microsoft Office Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility problems between various versions of Office Word, integrating Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and remote training sessions tailored for individuals or groups.
Progent can help you to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid solutions that transparently integrate on-premises and cloud products and services.
Progent's Cisco CCIE-certified SIP infrastructure experts can help you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable online or onsite support to assist businesses to migrate efficiently to a modern unified communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.
Progent can help companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure that you avoid the typical mistakes small companies make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Progentís staff of Microsoft and Cisco Premier experts average more than a decade of hands-on industry background, at the forefront of network service, performing a wide variety of IT tasks for an extensive mix of customers. Each Progent consultant shares a proven set of individual best practices that are incorporated into company-wide leading practices standards that Progent teaches its support staff. This means that you get not only expert IT help, but also a consultant with proven approaches for applying computer knowledge to repair real-world IT problems efficiently.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to disrupt your business.
Microsoft SQL Server 2014 includes major enhancements in key areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services that include planning, deployment, administration, remediation, and application development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Progent's pricing policy is to charge for phone service and on-premises help per minute. Consequently, you are invoiced only for received services. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation fee and requires no retainer for services delivered during regular working hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast repairs so you will not be forced to permit less critical problems to stay unaddressed.
Progent's ProSight Email Guard uses the technology of top information security companies to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
The clustering feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically redesigned to simplify the deployment, setup, and administration of server clusters that provide greater levels of network dependability, security, performance, and versatility. New or improved features include automated cluster verification, revamped setup and installation, unified cluster management, redesigned cluster infrastructure for maximum availability, better protection and quorum structure, minimization of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, design and implement a deployment, train your IT personnel to administer your failover clusters, provide ongoing consulting and technical help services, and produce and validate a business continuity procedure.
Cisco Cisco Unified Communications Manager (CUCM), previously named CallManager, is the heart of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express provide a borderless IP-PBX by integrating with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer effective and affordable online and on-premises expertise to assist organizations of all sizes to build and administer Unified CM environments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum business value. Progent can assist with any facet of Unified Communications Manager support and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE support, creating UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and upgrade services for Windows 10 available from Progent's experts include ROI estimates, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management staff and users, and ongoing technical help.
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience assisting small organizations to reduce network downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, high-availability network architecture, backup/restore systems, and non-disruptive maintenance. Progentís business continuity experts can help you to develop and test a sensible business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to architect, deploy, and manage fault-tolerant technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and introduces important innovations plus a redesigned architecture. These enhancements affect vital facets of IT including ease of administration, availability, compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote support and management for Microsoft Exchange Server 2013.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of online services to assist you to plan, program, pilot test, install, administer, and debug business applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your current Excel solutions to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between various versions of Excel. Progent can provide on-demand help to organizations who need a quick fix to a stubborn problem related to Excel and Progent can also provide full project management support for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective online training for Excel can be customized to meet the special requirements of individual users or groups.
Progent can provide the support of BlackBerry-premier experts who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and successfully, eliminating the need for an internal BlackBerry specialist and minimizing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven online service delivery model, provides small and mid-size businesses a cost-effective option for incorporating BlackBerry devices and software productively into their information system.
Progent's Sun Solaris family support experts offer small businesses and software developers assistance with administering and supporting Sun Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience offers you a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a network-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the key 32-bit programs that you intend to retain plus the new 64-bit editions of applications you plan to install.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are vital to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical services designed to help you to detect and resolve a most IT network problems before they can impact your business.
Progent provides small organizations two low-cost security inventory packages that include, for a preset fee, remotely managed scans of your security profile which are analyzed by expert security engineers who assess the results of the remote scan, deliver objective summaries of your existing network security, and make suggestions for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while providing enterprise-quality evaluations of your IT network's exposure to assault.
Progent's certified engineers offers remote and onsite consulting services to help your company to manage, maintain, and troubleshoot PCs powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, online connectivity, mobile device management, Wi-Fi configuration, and 24x7 system monitoring.
Progent's Check Point Software experts can help you select and deploy Check Point Firewall software and hardware based on Check Point's technology to provide an economical and efficient security solution for your IT network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and provide a central stop for continuing network support, maintenance, training, and design expertise.
Progent's Sun Solaris platform support experts offer small businesses and developers help with managing and supporting Sun Solaris systems that operate with Microsoft-powered technology. Progent can give your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad range of expertise offers you an easy single consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT experts and network users, lessening the difficulty of designing, integrating, managing, and accessing company data and database programs in environments ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Office 365 is Microsoft's extensive family of productivity applications and cloud-hosted services available on a subscription basis. Office 365 apps and cloud services are offered in an array of product bundles intended for markets from students and home offices to enterprises. Progent offers quick and easy remote access to consultants with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can assist you to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid networks that seamlessly integrate on-premises and cloud products and services.
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET components included with Small Business Server calls for an IT consultant with real-world expertise and extensive experience in designing and implementing effective end-to-end business technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience assures you success in installing, administering, and troubleshooting IT environments powered by the SBS line of servers and applications.
Remote management cards offer network administrators full control of a server without the need for a personal presence. Using remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to plan, implement, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Dynamics GP/Great Plains software includes analysis and reporting features that allow you to track all operations, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you design reports that allow you to understand your business more thoroughly, converting raw data into useful business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to offer specialized business software development and eCommerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to get an unbiased assessment of the health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable and more secure AD environment. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with data security regulations, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and increased uptime.
Progent's certified wireless experts can assist organizations of all sizes to plan, implement, manage and repair Cisco Aironet wireless access point environments to achieve the throughput, coverage, density, expandability, security compliance and manageability required for transparent connectivity between wireless and wired networks. Progent can provide affordable online and on-premises support for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor Aironet access points.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide variety of online support services to assist you to design, program, pilot test, deploy, manage, and troubleshoot applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to upgrade your current Excel applications to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent can provide on-demand support to organizations who need a quick solution to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical application software based on Excel. Progent's cost-effective online training classes for Excel can be customized to meet the special requirements of individuals or teams.
Network monitoring commonly consists of tracking a networkís resource utilization in order to uncover data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux and can be deployed to monitor mixed-platform networks where UNIX and Windows coexist. Progent's network integration consultants can help you use both these tools to tune and troubleshoot your network. Progent's Linux consulting professionals offer small businesses and developers assistance with managing and supporting UNIX and Linux networks that work with Windows-based technology.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based control and world-class protection for all your email traffic. The hybrid structure of Progent's ProSight Email Guard integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Progent's Microsoft-certified consulting experts can assist your organization to assess the value of Exchange 2010 for your company and can help you to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick payback by improving your productivity, cutting the cost of hardware and support, streamlining management, and integrating your key communications platforms.
For large businesses, Progent can supplement internal network support groups by providing extensive experience in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branches, Progent can act as a transparent local supplement of enterprise IT management. Progentís enterprise consulting services include company-wide security, online branch office support, system design, Sarbox conformance, project planning, and top-level service for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site consultants and specialists to assist with a site relocation or branch move, or a network designer to assist with setting up or using an Internet Data Center or Hosting Facility.
Progentís Microsoft certified consultants provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install important applications quickly and automatically to appropriate users, lower product expense and stay compliant by understanding usage profiles, enhance Windows protection by increasing your awareness of vulnerability and by installing targeted patches, manage your external workforce through industry standards independent of connection or location, and lower operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and asset monitoring management including software and appliance inventory.
Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent's Check Point consultants can help you choose and configure Check Point Software Firewall and VPN utilities and appliances powered by Check Point Software's security platform to offer an economical and efficient security defense for your IT network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and offer a central stop for continuing technical support, administration, training, and consulting expertise.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test environments and migration plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security plan, automate network management, assist with application development, and build and validate a DR/BC plan.