Progent imposes no minimum fee and requires no monthly commitment for services provided during regular working hours. Progent's one-minute granularity eliminates big bills for fast repairs so you won't be tempted to permit simple problems to stay unaddressed.
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Progent offers businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security vendors such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you create a detailed security plan and select appropriate products from multiple suppliers to achieve your security goals while staying within your budget limits.
Progent can assist you to design and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as one or more public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Progent's Shared Help Desk service allows your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Progent can help your IT team to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that combine on-premises IT assets as well as one or more public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background providing advanced consulting expertise online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent can help companies of any size to move any part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower equipment investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common errors small companies make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.
Progent's Microsoft certified consultants provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by external and inside sources. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many threats that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum degree of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are built upon proven virtualization architectures that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry background, in the trenches of IT support, executing a wide range of IT projects for an extensive mix of customers. Each Progent support professional shares a proven collection of individual best practices which are combined into shared best practices training that Progent teaches its support staff. This ensures that you get not just world-class technical help, but also a consultant with field-tested methods for applying technical knowledge to resolve real-world IT problems efficiently.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to help you to plan, deploy, manage and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Progent is a pioneer in affordably providing enterprise-class network help to small companies. Progent's achievement in addressing the network service requirements of the historically underserviced small business market is the combined result of key technical and process breakthroughs that have removed much of the traditional costs out of administering IT service, injected unprecedented technical skill into the IT service mechanism, and dramatically accelerated the repair process.
For custom application development, Progent can provide programming consultants to write line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's certified relational database developers offer small and midsize businesses remote DBA and programming services for leading database products including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include installation and configuration, application architecture and programming, administration services, replication solutions, capacity planning, performance tuning, migration, security and compliance, backup/restore systems, problem solving, and training.
Progent's Reseller Program for IT Service Providers lets you use Progent's information technology engineers while retaining your own service brand as a seamless arm of your network consulting staff.
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily managed Internet gateway that acts as a single-server platform for a variety of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, permits customized reports generated by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower costs and enhance availability. Progent's Microsoft consultants can assist your company to plan and carry out pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront TMG 2010 from ISA Server.
Microsoft Dynamics GP/Great Plains software includes analytics and reporting features that let you monitor all operations, sales and spending, and market patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that let you understand your business more completely, turning raw data into useful business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer custom business software development and eCommerce applications that work seamlessly with Dynamics GP.
Progent's Solaris platform consulting experts provide small companies and developers assistance with administering and supporting Solaris environments that run with Microsoft-based technology. Progent offers your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise provides you with a convenient one-stop source to help you create and maintain a protected and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Computer Call Center Outsourcing Services for desktop support are intended specifically for small organizations who require immediate availability of a Help Desk Service Center with expert telephone support and effective escalation options but who have to work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Support, System Assessment, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Progent has two decades of background helping small and mid-size companies to design, deploy, tune, administer, and troubleshoot information networks that incorporate remote workers.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and onsite consulting, application development, and debugging services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a cohesive information management solution.
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information.
Progent's Microsoft-certified consultants can help your company to assess the value of Microsoft Lync Server 2010 for your environment and can assist you to plan and carry out a deployment of Microsoft Lync Server that centralizes the administration of IM and Presence and improves the productivity of your in-house employees, at-home workers, and mobile workforce. Progent can in addition assist you to carry out an efficient migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server to improve the collaborative capabilities of MS Office applications, and provide webinar training and ongoing technical support for Microsoft Lync and other Microsoft technologies.
If your company runs a Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your entire enterprise in a broad array of security topics such as security management practices, security design and models, access control products and methodology, applications development security, business processes security, physical security, communications, network and web security, and disaster recovery preparedness. CISM and CISSP define the basic competencies and international standards of knowledge that information security managers are required to possess. These accreditations give IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to offer effective security support and engineering services.
Progent's Technical Response Center offers affordable nationwide after-hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 telephone help and online secure network connection to isolate and resolve network problems quickly and affordably.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that need critical updates, or identifying the cause of performance problems.
Progent's CCIE-certified network infrastructure experts have extensive background assisting Internet Service Providers to architect, implement, administer, optimize, and debug high-availability, scalable network solutions suitable for public networks.
Progent can assist your organization to utilize Cisco's infrastructure products to build a robust basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including hardware consolidation, security and compliance, versatility, availability, and disaster recovery.
Progent's Sun Solaris platform consulting services provide small businesses and software developers support for managing and supporting Solaris environments that run with Microsoft-powered technology. Progent offers your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise provides you with a convenient one-stop source to help you create and maintain a secure and reliable mixed-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by combining Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Progent's certified SQL Server programmers and database administrators offer remote consulting to assist businesses of all sizes to create, administer, and maintain applications powered by Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide help with any facet of application development in environments that range from small office databases to N-tier VLDB applications and data warehousing.
Progent's Meraki Wi-Fi access point experts offer online and on-premises support services to help businesses of all sizes to plan, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers the same access, performance, security, manageability and availability for wired and wireless users irrespective of their mobility or device.
Progent can provide the support of an accredited engineer with an extensive background deploying technology from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, install, expand, or troubleshoot a telepresence solution that protects your investment and optimizes the business value of your information network. Progent can also provide the services of infrastructure consultants able to assist businesses of any size to build and troubleshoot a network that provides the performance, reliability, security, and expandability required to support your video conferencing/telepresence solution.
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Cisco's Catalyst wireless controllers streamline the administration of wireless LANs by unifying the provisioning and management of wireless access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving Wi-Fi availability with fast failover, and strengthening data security by detecting cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
Progent's Microsoft-certified Windows 11 consultants offer a range of services for Windows 11 such as cloud solutions, mobile management, at-home workforce access, security and compliance, centralized provisioning, and Help Desk Call Center support services.
Progent's compensation model is built on revenue sharing, so similar to being a freelance contractor, your income is directly driven by your work effort. Certain of our support staff focus on quality of life and choose to work at a more relaxed pace, using our self-determined schedule to pursue individual enthusiasms such as mountain biking, motorcycle racing, skiing, fishing, travel, or sharing free time with relatives and friends. Other consultants use the opportunity to earn big bucks via hard effort and long hours. Progent completely encourages both ends of the spectrum and everything in the middle.
Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that utilize physical resources along with one or more public cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of cloud integration services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering high-level consulting services online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and certified security professionals to help you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Wi-Fi site survey services assist you to design, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a wireless solution that has the reception, speed, density, data protection, and hand-off capability your company requires.
Progent's Check Point experts can show you how to choose and deploy Check Point Firewall and VPN software and appliances powered by Check Point Software's security platform to offer an economical and effective security solution for your corporate network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and provide a single source for on-going network support, administration, education, and consulting services.
Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the particular needs of your company. High availability off-site data centers are especially attractive to small companies because of their affordability and convenience compared to taking a do-it-yourself approach. Trying to build an on-site data center with even a minimum degree of fault tolerance is too expensive for most small businesses. Progent is ready to show you how to get all the benefits of high availability data centers and 24x7 colo sites by providing a full array of consulting and maintenance services.
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, remote access, SSL VPN, secure SD-WAN, and Zero-Trust support along with centralized management throughout your entire enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the skill to serve as your single resource for network guidance, maintenance, education, and security expertise.
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite consulting services to help you to plan, install, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
Progent's pricing policy is to bill for remote service and on-site help per minute. As a result, you are charged just for received support. Progent does not demand a higher rate for off-hours or urgent service, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no service activation fee and requires no retainer for support services delivered during normal working hours. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you will not be tempted to allow less critical problems to fester.
Dynamics GP allows you to expand and manage your company more efficiently by offering deep availability of decision-driving information and a fast ROI. Dynamics GP/Great Plains confers major productivity benefits including its ability to expand the reach of your organization, handle your accounting, automate financial operations, unify processes across your company, improve inventory control, enhance order accuracy, grow sales and minimize lead-time, and maximize free cash flow. Progent can help you set up and manage a robust, secure server and communications foundation to support Great Plains, and can offer expert Dynamics GP support professionals to make sure you derive the full advantages of your Dynamics GP/Great Plains software.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save up to half of the time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or update .NET apps quickly and at low cost.
Progent's CISM-certified security staff can show you how to secure your Apple Mac environment through professional support offerings such as running security tests, clean up after virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile access, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan adapted for the particular objectives of your corporate network.
Progent provides national remote phone support and consulting services for companies that run Apple macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft products. Progent's engineers offer macOS and OS X clients a range of services including desktop assistance, upgrading to the most recent version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or migrating to Apple's iCloud services. Remote network consulting provides maximum return for your IT budget by protecting client efficiency and limiting the hours billed for computer analysis and repair. Advanced remote support technology and experienced service specialists and consultants allow Progent to solve most IT issues without wasting time and expense by going to your location. In most of cases your network issues can be dealt with over the phone or through a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISSP premier security professionals to help you with the most challenging network issues.
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional background, in the trenches of IT service, executing a broad range of IT tasks for an extensive mix of customers. Each Progent support professional shares a refined set of individual best practices which are incorporated into company-wide leading practices standards that Progent teaches its consulting team. This means that you get not only world-class technical help, but also a consultant with field-tested methods for applying computer knowledge to repair real-world network problems quickly.
Progent offers businesses of any size expert consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security companies including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can show you how to create a comprehensive security strategy and choose appropriate technologies from multiple vendors to support your security goals while sticking within your budget limits.
Progent's Microsoft-certified consultants can help you evaluate the possible benefits of Hyper-V-based virtualization for your company, perform test installations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network and server architecture for smooth performance with virtual server technology, assist you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to track and administer Hyper-V, offer expert consulting support for improving the security of your virtual machines, design and test business continuity processes that maximize system availability, and deliver continuing consulting and technical support including low-cost remote troubleshooting and comprehensive Help Desk services.
Configuration Manager 2016 automates application and device deployment at scale, centralizes security and compliance settings management, inventories network assets, guards against corporate data leakage, performs health reporting, enables secure self service, and offers a single control mechanism for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help you with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
NetDocuments (NetDocs) is a cloud-based document management system designed for law practices. Progent can provide online guidance from NetDocuments experts who can assist your law firm to design, configure, administer, tune, or troubleshoot a document management system solution based on NetDocs.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology by SentinelOne to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the complete threat lifecycle including protection, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Progent's Cisco CCIE wireless infrastructure experts can provide online or onsite configuration and debugging support to assist you to plan, implement, upgrade, tune, manage and debug Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to create an enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your specific office design, building structure, and anticipated network traffic.
Progent's work environment will allow you to become a better consulting professional by enhancing your technical skills and boosting the loyalty of your customers. Progent makes good on this commitment by attracting the best consulting talent for you to work with, offering an advanced system architecture, using custom software tools to deliver the highest level of support, and by optimizing proven operational models for attracting and maintaining customers.
Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate IT products to enhance business processes so they match more closely with your corporate goals. Your company can create and implement a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer.