Network Support for Small Businesses
64-bit Computing Migration Support
Additional Topics of Interest
Integration Services System Center 2016 and SSRS Reporting
Professional System Center 2016 and Windows 10 Integration
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.
Exchange 2013 Disaster Recovery Computer Consulting
Integration Services Exchange 2013 eDiscovery
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements affect key IT areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective test and deployment strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange 2013.
Citrix Receiver Technology Consulting
Citrix virtual desktops Consulting
Citrix has developed a comprehensive line of products that provide enterprise-level manageability, scalability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to assess the business benefits of Citrix virtualization products and help you plan, validate, implement, optimize, and maintain Citrix solutions.
Windows 2000 Server On-site Support
Microsoft Windows 2000 Computer Consultants
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2K Servers and can simplify system administration, provide technical support and repair, and strengthen security. Progent can also help you create, justify, and execute a plan to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up pilot installations to eliminate the technical risk associated with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility problems.
ransomware cleanup and file recovery Specialist
Egregor ransomware recovery Consult
Progent's ransomware consultants can help you to assess your ransomware defenses, monitor and protect your network, help with settlement negotiations with a threat actor, and restore a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Contractor Workspace ONE Endpoint Management
Integration Firm Configuration Manager
Progent's network engineers can help your company to streamline desktop PC update and patch management by providing support for administration tools that include Configuration Manager, SMS 2003, and WSUS.
Exchange Server 2010 Migration Consultants
Exchange 2003 to Exchange 2010 Upgrade Consult
Progent's Microsoft-certified consulting engineers can assist your organization to assess the value of Microsoft Exchange 2010 for your business and can help you to design and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast ROI by improving your workers' efficiency, cutting the cost of hardware and service, streamlining administration, and consolidating your vital communications platforms.
Consult VMware VCDX
VMware VMotion Consulting
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.
Co-managed Call Center Computer Consulting
Support and Help Extended Call Desk
Progent's Computer Help Desk Outsourcing Services for PC desktop support are designed especially for small businesses who require fast availability of a Help Desk Call Center with professional phone support and full escalation options but who have to work within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.
After Hours Specialists Windows Server Essentials
Windows Server Essentials Security Consultants
Progent's consultants offer cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent offers comprehensive project management support so you can plan and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Network Auditing Protect
Information Security Security Firm
For small and midsize businesses, computer security and information assurance and regulatory compliance is excessively complicated to master but too risky to ignore. The largest biggest institutions have been hacked, and the top cloud service providers have occasionally been taken down. It looks as though there's no place to run. Progent has made it economical for smaller organizations to implement vital security tasks effectively by providing the advantage of billable time to the nearest minute with no minimum charge for remote support. You have the help of a world-class information expert to provide just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a complete security strategy.
Fortinet FortiGate NGFW Firewalls Technology Consulting Services
Fortinet Firewall IPS Technical Support
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to configure your Fortinet FortiGate security appliances to safeguard your digital assets at the network edge, within the data center, at branch locations, and in the cloud.
Amazon MWS integration Expert Development
Emergency Amazon MWS development Developer
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
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Consult ProSight DPS Hybrid Cloud Backup/Recovery
Offsite Managed Data Backup/Recovery Services Network Engineer
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical information.
Troubleshooters New York
Rhode Island Tech Support Outsource
Progent's Technical Response Center offers affordable national after-hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide extended hours telephone help and remote secure computer access to isolate and repair network problems rapidly and affordably.
Microsoft 365 IDFix Support and Help
Microsoft 365 and Android Configuration
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and associated Exchange components to reduce hardware expense and administrative overhead. You can configure Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online technical support to help your organizations to assess the potential advantages of Microsoft 365 Exchange Online, plan a solution that makes sense for your business needs and IT budget, implement a non-disruptive move from your existing Exchange system to one that incorporates Exchange Online, train your IT team and end users, and deliver as-needed consulting and technical support.
Small Business Specialist Certified Novell Engineer (CNE)
Open Now Apple Certified System Administrator (ACSA) Tech Support
Progent offers clients access to consultants who have earned some of the IT industry's most prized credentials. Progent thinks that customers have the right to know that their IT support consultants have formal testing as well as broad real-world experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for significantly better vendor help than is offered to non-certified consultants, allowing Progent to offer clients a higher class of IT support. In other cases, major certifications such as CISSP or ISSEP for network security can help corporate customers to show compliance with regulatory demands by engaging the services of recognized industry experts.
Linux Technology Consulting
Red Hat Linux Computer Consulting
Progent's Linux consulting services offer small businesses and developers support for managing and maintaining Linux systems that operate with Microsoft-based technology. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Office 2016 Implementation
After Hours Word 2016 Software Security Consultant
Progent's certified Office and Microsoft 365 experts can help companies to integrate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that provides fast ROI and enables improved business results. Progent can assist you to integrate Microsoft Office or Microsoft 365 apps with each other and with additional key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues between different versions of Microsoft Office desktop and can provide customized online instruction to individuals and teams.
Consulting Hourly Price Systems Consultant
Consulting Hourly Price Problem Resolution
Progent's pricing model is to bill for online support and in-person help by the minute. Consequently, you pay just for delivered support. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and asks no monthly commitment for support services delivered during regular working hours. Many support firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for quick solutions so you will not be forced to permit minor problems to fester.
Amazon S3 integration Reporting
Amazon cloud AMI Programming Firm
Progent can provide affordable online consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security.
LockBit ransomware recovery Consultancy
24-Hour NotPetya ransomware recovery Specialists
Progent's proven ransomware recovery experts can help you to rebuild an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Specialist Cisco Prime Infrastructure
Top Aironet AP Management Integration Services
Progent's Cisco-certified wireless consulting experts can assist businesses of all sizes to design, deploy, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the throughput, coverage, capacity, expandability, security compliance and manageability needed for transparent access between wireless and wired network infrastructure. Progent offers affordable remote and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Computer Consultant Nagios
Linux Network Monitoring On-site Support
Nagios and MRTG are useful, Open Source monitoring utilities that run on Linux and can be used to monitor UNIX/Linux environments, MS Windows systems, or multi-OS situations where Linux and Microsoft Windows coexist. The Nagios monitor allows network managers to track system services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to track the bandwidth in and out of SNMP network appliances including servers, routers, and switches. Progent's system integration experts can show you how to use both these utilities to streamline and troubleshoot your system.
Security Penetration Testing Firewall Configure
Stealth Penetration Testing Network Consultants
Stealth intrusion testing is a key component of any comprehensive network security strategy. Progent's security experts can run extensive penetration checks without the knowledge of your company's in-house network support staff. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection alerts and event history monitoring are properly configured and actively monitored. Progent can implement ongoing automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and unsound product defaults can be combined by hackers into the multi-front attacks typical of the latest variants of ransomware.
Top Ranked Online Troubleshooting Windows 7 Help Desk
Support Outsourcing Windows 7 Backup and Restore
Progent's Microsoft certified consultants offers remote and onsite consulting expertise to assist you to manage, support, and repair computers powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, online access, mobile device integration, Wi-Fi network design, and remote network monitoring.
Spora ransomware protection and recovery Engineer
Consultant Services Nephilim ransomware protection and recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools by SentinelOne to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the entire malware attack progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
SonicWall Ransomware Protection IT Services
SonicWall TZ500 Firewall Consulting
Progent's SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design security into your corporate practices.
24 Hour Flexential Data Center Specialist
Flexential Tampa Colocation Center Consultants
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent has a team of network consultants located in the Tampa area, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran DRBC preparedness experts. Progent can also assist you to design and execute a migration to the Flexential data center with services like designing solution configuration, recommending hardware, system setup and validation, troubleshooting, streamlining remote network management, and training your network staff.
ransomware cleanup and recovery Technology Professional
ransomware virus recovery Professional
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Network Auditing Computer Security Specialist
GIAC Security Firms
For small and midsize organizations, network security and regulatory compliance can be too complex to stay ahead of but too dangerous to overlook. The world's biggest institutions have been hacked, and the top cloud services have on occasion been knocked out. It looks as though there's nowhere to run. Progent makes it economical for small and midsize organizations to implement vital security projects successfully by providing the benefit of billed time to the closest minute without any minimum billing for remote support. You have the help of a seasoned information consultant to provide just the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security plan.
Postini Help and Support
Anti-Spam Support
E-Mail Guard is Progent's affordable spam filtering and antivirus solution that offers small businesses world-class defense from spam, viruses, directory harvesting, and other types of email-borne attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-managed spam filtering and antivirus services that defuse email assaults before they are able to breech the corporate firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server platform, hardware type, or data center location.
SentinelOne Ransomware Recovery Engineers
SentinelOne Endpoint Protection Consult
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and advanced services to provide comprehensive endpoint detection and response.
Check Point 900 Firewalls Technical Support
Check Point Security Gateways Cybersecurity Company
Progent's Check Point Software firewall experts can show you how to design, configure, and administer firewall environments built around Check Point Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you maintain legacy Check Point firewalls or migrate smoothly to Check Point's next-generation firewalls.
Data Center Colocation Computer Consultants
Colocation IT Consultants
Progent's data center IT services are intended for businesses with equipment located at IDCs or data center colocation hosting sites and requiring on-demand on-site service at the colocation site plus remote help from Microsoft and Cisco Premier professionals. Progent offers a full array of data center and IDC and co-location support services including network topology evaluation, Windows and UNIX server integration and support, tech support for server and communications networking, design and deployment of non-stop configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server cluster configurations.
IT Services for Service Providers Consultant Services
IT Services Consulting for IT Service Providers
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless arm of your network services staff.
Microsoft and Cisco Online Support Services Remote Support
Network Consultant 24x7 Support
For mid-size businesses who need network support, Progent can deliver an array of alternatives such as local help, remote assistance, off-site Call Center, round-the-clock support with remote system monitoring, temporary staff augmentation, site relocation support, software development, and expert consultation. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent provides professional onsite help for solving technical problems rapidly and economically.
Information Risk Assessment Consult
Security Assessment Consulting Services
Progent has created special security service bundles designed to provide larger enterprises a professional and comprehensive network security evaluation from a group of certified security engineers. All Progent's network security assessment bundles incorporate a collection of services like network scans from within and from beyond the company security perimeter, expert interpretation of captured data by accredited security consultants, production of a report documenting the findings, plus a live high-level executive outbrief and an in-depth live review for internal network administrators.
Remote Office Specialists
Branch Office Network Consultants
Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique ability for serving branch offices that require network service with the responsiveness associated with with small firms but which includes professional communications, complete documentation, and adherence to enterprise IT standards. If your corporation maintains a sales office situated anywhere in California or any region served by Progent's consultants, Progent can provide a wide range of onsite and off-site network support services and network architecture expertise.
Cisco ASDM Firewall Management Computer Engineer
Technology Consulting Services ASA Firewall with Firepower
Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Linux Network Monitoring Information Technology Consulting
Linux Network Monitoring Information Technology Consulting
Network monitoring typically consists of tracking a system's resource utilization in order to identify throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux and can be used to monitor multi-OS networks where UNIX and Windows operate together. Progent's system integration consultants can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux consulting professionals provide small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris networks that work with Windows-based products.
Activesync Consultants
Biggest Blackberry Professionals
Progent's consultants offer expertise in a variety of technologies related to mobile connectivity such as system architecture, Activesync, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's certified experts can save your business time and money by using their wireless expertise to help you select and integrate mobile networking technologies that make sense for your company. Progent can also tune your IT architecture so that wireless PDAs work better.
Windows 7 Backup and Restore Online Help
Windows 7 Consulting Services
Progent's certified engineers can provide remote and on-premises support expertise to assist your company to administer, maintain, and repair computers based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, disaster recovery, online connectivity, smartphone and tablet management, wireless network design, and remote network monitoring and alerts.
Network Engineer Cisco VoIP Phones and Presence
VoIP Network Consultants
Progent's Cisco certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Windows Server 2008 R2 Professional
Biggest Microsoft Certified Partner Windows Server 2008 Security Integration Support
Microsoft Windows Server 2008 R2 offers high levels of performance, protection, availability, expandability, and versatility that improve productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide affordable online consulting, troubleshooting, and training services to assist you to plan, execute, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
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