Network Support for Midsize Companies
64-bit Processing Upgrade Help
Additional Topics of Interest
Citrix XenDesktop virtual desktops Professional
Specialists virtual application delivery
Citrix offers a comprehensive line of products that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the strategic advantages of Citrix technology and help you design, test, deploy, optimize, and support Citrix solutions.
CUE Online Support
VoIP Infrastructure Solution for SIP Technical Consultant
Cisco Cisco Unified Communications Manager (Unified CM), formerly named CallManager, is the foundation of Cisco's collaboration portfolio. Cisco Unified CM and Unified Communications Manager Express offer a modern IP-PBX by integrating tightly with applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable online and on-premises support to assist businesses of all sizes to create and administer Unified CM environments by providing Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified CM setup and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server.
Top Ranked SQL Server 2019 Always On Availability Groups IT Consultant
Immediate SQL Server 2019 and Amazon Marketplace Web Service Technical Support Services
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver fast online or onsite contact with experts in system design and deployment, application development, database administration, and network security.
Solaris with Windows Consultant
Consultants Solaris with Windows
Progent can assist your company to design and execute a smooth transition from a UNIX-based IT system to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can show you how to guard your data and reduce business disruption by developing an effective migration strategy that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing environment, migration strategy and validation, MS Exchange migration support, data and application porting, and processor and mass storage migration and consolidation.
Cisco DNA Center Management Integration Consulting
Service Providers Cloud Network Infrastructure Management
Progent's Cisco-Certified network consultants can show you how to run Cisco's management tools alongside a selection of powerful third-party applications to create a complete network management solution to keep your network running reliably, fully utilize limited resources, protect your data, revive rapidly from hardware breakdown or deliberate assaults, and allow you to add or reassign network resources sensibly and economically as your business grows.
Flexential Data Center Consultant
Engineers Flexential Tampa Colocation Center
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting services. Progent maintains a team of network experts based in the Tampa area, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness experts. Progent can also help your business to plan and execute a migration to the Flexential data center by providing services such as designing system configuration, recommending hardware, system configuration and testing, troubleshooting, streamling remote network management, and training your network staff.
.NET F# Integration Firm
.NET macOS Programming Company
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and can create or modernize .NET applications quickly and affordably.
24-Hour SQL Server 2012 Performance Tuning Engineer
Specialist SQL Server Analysis Services
Progent can provide the support of certified engineers and experienced database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and security professionals to help you to assess the potential advantages of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define a cost-effective and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.
CISA Certified Security Audit Consulting
CISA Security Audit Consulting
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that signifies expertise in information system security auditing. Accredited by ANSI, the CISA credential has candidates pass an extensive examination given by the ISACA professional association. Progent offers the expertise of a CISA-Premier network security audit professional trained to help businesses in the fields of IS audit services, IT administration, systems and architecture ROI, information technology support, safeguarding of information assets, and business continuity preparedness.
Altaro VM Backup Live Backup Support and Help
Configuration Hornetsecurity Altaro VM Backup and Hyper-V
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to assist you to plan, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.
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Sales Office On-site Technical Support
Branch Location Support
Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to build a unique capability for supporting branch offices that require network help with the flexibility associated with with small companies but which offers effective communications, thorough documentation, and compliance with corporate IT standards. If your corporation has a sales office located anywhere in or any region served by Progent's engineers, Progent can offer a broad array of in-person and remote network support services and system design assistance.
SMS Server 2003 Upgrade Support Outsourcing
Professionals Systems Management Server 2003
Progent's certified experts offer small and medium size businesses enterprise-level consulting services for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and configuration automation. Configuration Manager is the new name for the update management solution previously called SMS Server. System Center Configuration Manager offers a range of enhancements to SMS Server 2003 including full automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progent's certified engineers can help you use SMS Server or Configuration Manager 2007 economically for streamlined operating system and application installation, security patch control, application metering, and software license compliance. Progent's consultants can also assist your company to move efficiently from SMS Server to Configuration Manager.
Teleworker Cybersecurity Outsourcing
Online Troubleshooting At Home Workers Security
Progent can help small and medium-size companies to set up cybersecurity protection systems and deliver mitigation services to support offsite workers.
Windows 8.1 Client Hyper-V Support Team
Microsoft Windows 8.1 Evaluation Computer Engineer
Microsoft Windows 8.1 is designed to power devices ranging from smart phones and tablets to engineering workstations. A wealth of new and improved features, such as its touchscreen support and signature tile GUI, offer a broad selection of advantages for organizations who know how to put them to work. Progent's Windows consultants can help bring your organization up to speed with Windows 8.1 and make sure you derive maximum competitive value from the operating system's various new and enhanced technologies.
SharePoint Help and Support
Microsoft Office SharePoint Server 2019 Integration Support
Progent's Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently connecting people, teams and data. SharePoint offers a common spot for your workers or clients to access, organize, distribute and manipulate relevant data, files, and software and to interact with other people. SharePoint allows faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and projects with the data they've created in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can assist you to manage your current SharePoint environment or upgrade to the latest version of SharePoint.
Windows 10 Pilot Testing Professionals
Windows 10 Management Technical Support
Progent's Microsoft-certified consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and ongoing Call Center support services.
ProSight infrastructure documentation management Consult
Services ProSight domain expiration management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need when you need it.
Ryuk ransomware cleanup Consulting
Dharma ransomware recovery Professionals
Progent's proven ransomware recovery experts can help your business to restore an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft T-SQL Reporting
Specialist SQL Server Replication
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts as well as to network users, reducing the difficulty of designing, integrating, managing, and accessing enterprise information and database programs on platforms ranging from handheld devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in planning and deploying information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Services Remote Server Management Cards
HP Lights-Out 100c Remote Management Card Consult
Remote management cards offer network administrators full control of a server without the requirement for a personal visit. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and support a fault-tolerant company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical help. Progent has experience with a variety of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Cisco Certified Expert CIO Online Support
CIO Support and Help
Progent can supply small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate appropriate IT products to enhance business processes so they align more closely with your corporate goals. Your business can create and install a well thought out IT plan without incurring the expense of a full-time Chief Information Officer.
Integration Companies XTML
Microsoft Programming Company Website
If you want to revamp your production web site, create internal webs for purposes such as HR or employee education, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's consultants can also show you how to design and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.
24 Hour Security Management Services
CISM Security Management Technology Professional
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of skill that information security professionals are expected to master. CISM provides executive management the confidence that those who have earned their CISM credential possess the experience and knowledge to deliver effective security administration and support services.
Conti ransomware recovery Consulting Services
Avaddon ransomware recovery Consultants
Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
MOM 2007 Online Support
Emergency Operations Manager Support Services
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and fixing System Center Operations Manager solutions and offer companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.
MSP360 Exchange Mailbox Backup Online Consulting
Professional MSP360 B2 Backup Storage
Progent's data protection experts can assist you to create, implement and debug a backup/restore plan based on MSP360 software. MSP360 offers file/folder or image backup/recovery for virtual machines and physical computers, works with all popular public clouds, and allows businesses to create a backup solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss caused by human miscues, computer errors, malicious insiders, and malware assaults like ransomware. To find out more, visit ProSight Data Protection Services 360 Backup solutions.
Consulting Maze ransomware hot line
Snatch ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
Microsoft Expert Windows Server Essentials Upgrade Consultancy
Windows Server Essentials Remote Web Access Specialist
Progent's consultants can provide budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent offers comprehensive project management to help you plan and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Professional Co-managed Support Desk
Virtual Help Desk Consultant Services
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's roster of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
After Hours SIP Infrastructure Specialists
IT Services Voice Over IP Phones
Progent's CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Catalyst Switch EVN Onsite Technical Support
Support Services Catalyst Switching
Progent's Cisco-certified CCIE consultants can assist organization to set up, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move efficiently from legacy appliances to modern models.
Small Business Network Solutions
Immediate Small Business Support Companies
For small businesses interested in Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
24-7 Wave 2 wireless controller Consulting Services
Wave 2 Wi-Fi controller Engineer
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning wireless throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by identifying cyber threats and analyzing network traffic based on user class and location. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.
Consulting Services Short Term Staff Augmentation
Temporary IT Staff Augmentation Remote Troubleshooting
Progent's temporary IT staffing services enable organizations to meet sudden increases in demand for network support personnel without dealing with the expense and hassle that come with identifying and hiring experienced technical help and without increasing your full-time workforce.
Support Online Wireless Site Survey
Online Wireless Site Survey Specialist
Progent's Wi-Fi site survey services help you to design, implement and debug a Wi-Fi LAN optimized for your environment, providing you a wireless solution that delivers the reception, performance, density, security, and hand-off ability your company needs.
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