Additional Topics of Interest

Consultant Services QoS Test Lab
Capacity Planning Test Lab Professional

The Progent Test and Training Lab located at the QTS Colocation Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients who lack adequate in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital IT projects on schedule.

Supplemental Help Desk On-site Support
Shared Help Desk Online Consulting

Progent offers several essential types of Helpdesk support : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts offers your customers easy access to a reliable support resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to business productivity. Progent's goal is to resolve rather than merely report problems.

Professional QTS Internet Data Center
QTS Sacramento Natomas Data Center Consulting

The QTS Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation facility or if your company is planning on migrating your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of budget-friendly consulting services that include data center migration, equipment deployment and updates, infrastructure optimization, project management, virtual server expertise, offsite network monitoring, streamlined network management, software programming, disaster recovery planning and testing, security evaluation, and the support of Progent's Test Lab.

Microsoft Azure firewall configuration Integration Firm
Consultants Azure and Android integration

Progent can assist companies of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure that you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.

Small Business Small Business IT Outsourcing Services
Largest Small Offices Information Technology Consulting

Progent delivers the help of Microsoft and Cisco-Premier network consulting professionals to show clients affordable ways to help businesses optimize the value of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's expert consultants can help you improve your information system's e-mail architecture, protection, availability, throughput, and system administration.

24x7 Private Cloud Integration Engineers
Small Business Private Clouds Technology Professional

Progent’s private cloud hosting enables small and midsize organizations to run key applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can use Progent’s private cloud hosting service to avoid major capital costs for the purchase, upkeep, and management of network equipment and facilities while achieving world-class levels of network reliability and physical security.

Amazon MWS development Contract Programming
Amazon MWS integration training Integration Firm

Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their market, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.

CRISC Certified Risk and Information Systems Control Architect Specialist
Specialist CRISC Certified Risk and Information Systems Control Systems Engineer

Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy based on best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.

Troubleshooting Exchange 2007
Exchange 2007 Server Specialists

Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include assistance with the integration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.

Connecticut Technical Support Organization
Georgia IT Outsourcing Firm

Progent’s Technical Response Center (TRC) offers affordable nationwide extended hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer extended hours telephone help and online secure computer connection to troubleshoot and repair network problems quickly and economically.

Microsoft Certified SharePoint Online Help
SharePoint Engineer

Progent’s Microsoft-certified experts can provide small and midsize companies IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or clients to access, organize, share and manipulate relevant data, files, and software and to interact with other people. It enables quicker and better decisions, more efficient sharing across groups and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge accessible within and without a business network. Windows SharePoint Services connect employees, customers, teams and major tasks with the data they’ve created in a way that makes data easy to find, download and re-use.

Aironet Wireless AP Computer Engineer
Aironet Wi-Fi Access Point Network Consultant

Progent's Cisco certified wireless networking consultants can provide economical online and on-premises help for both end-of-life and current Wave 2 Aironet wireless APs and Progent can assist your business to design and manage Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.