Additional Topics of Interest
Jabber Upgrade Technical Support Services
Progent's Jabber consultants offer remote or on-premises support to help businesses of any size to design, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for all the technologies that go into creating a cohesive Jabber solution including Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Custom Software Development Small Business IT Consulting Company
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to match your particular company requirements. Progentís Microsoft-certified support experts provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting support for secure, corporate-wide information sharing as well as interfacing with Customer Relationship Management packages.
Cisco Remote Access Small Business IT Support Firms
Progent can provide fast remote access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can connect to your network via powerful remote diagnostic tools to deliver fast and affordable analysis and repair of critical network problems.
MySQL Programming Firm
Progent offers affordable remote access to an Oracle MySQL RDBMS DBA or application programmer and can help organizations of any size to configure and maintain MySQL within a robust network infrastructure that provides high levels of performance, expandability, and protection. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.
Microsoft Operations Manager Technology Consulting Services
Small to middle size companies can now get all the advantages of System Center Operations Manager and also have quick access to Progentís Microsoft certified network support professionals. With Progent's economically priced network service programs, mid-size organizations can select a simple co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company networks world-class availability, security and performance.
Office Word forms Consultant Services
Progent's Office Word and Office 365 Word experts offer a broad selection of affordable online support services to assist you to manage and troubleshoot your existing Microsoft Office Word environment or help you to move to a newer release of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, isolating and fixing compatibility issues between various versions of Word, interfacing Office Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and online training classes customized for individuals or groups.
Desktop Technology Network Security Consulting
Progent can provide a wide array of economical remote and on-premises support services to assist you to install, manage, and debug workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
West Virginia Software Outsourcing Consultant
Progentís National Support Center offers national remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts provide phone support and remote secure computer access to isolate and resolve network problems quickly and economically. The scope of technical experience represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to competent experts as needed.
Call Center Integration Support
Progent's Virtual Help Desk support services are an integrated extension of your in-house IT service organization. This can include high-end call center services such as a special phone number with customer-specific greeting. Progent will also send calls automatically to staff technicians who are specifically set up and trained to handle your account. Also, Progent's Help Desk staff can manage trouble tickets from any customer trouble ticket software for transparent integration with your in-house support services group. Benefits of Progent's Virtual Network Support Help Desk services include professional Microsoft Helpdesk expertise the minute you call, transparent extension of your internal support staff, comprehensive help for critical client issues, and per-minute billing.
Apple OS X and macOS Support and Setup
Progent's consultants offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and email expertise, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist your business with iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For computer environments based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and maintaining a network environment that is reliable, secure, efficient and able to achieve your company's objectives.
Data Protection Manager 2016 Backup and Restore Online Help
System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive protection for critical platforms like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, implement, manage, and repair an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide occasional expertise to help you through technical bottlenecks or provide end-to-end project management or co-management services to make sure you finish your Data Protection Manager 2016 deployment on schedule and on budget.
Internet Carrier Selection Consultancy
Progent offers access to the cost-effective support of remote Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet access solution matches your business requirements. Services available from Progent include evaluation of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a smooth switchover to a different ISP and/or service plan. Provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
System Center 2012 Operations Manager Configuration
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to remediate serious problems detected by Microsoft SCOM 2012.