ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art 24x7 remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of vital assets.
If your office computer system combines Solaris technology with MS Windows, Progent can help you to incorporate your computers into a cohesive environment that permits all your operating systems to run side by side for simple administration, seamless dataflow, high reliability, superior performance, and tight protection. Progent's Sun Solaris and MS Windows coexistence assistance offerings include IT architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and management, remote network support and repair, in-person technical support, and Help Desk Call Center outsourcing.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that gives the highest degree of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are based on mature virtualization techniques that allow small and midsize companies with multi- platform environments to save significantly on the costs of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a single point of control for administering mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist you with any facet of planning, installing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
Progent offers live remote instruction for popular client apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of conventional in-person seminars, such as immediate interaction between clients and teachers, but eliminates the expenses of travel and the hassle of attempting to accommodate the availability of multiple workers. Available to single students or classes of all sizes, Progent's virtual instruction allows the trainer to run the seminar from an online office while the students can be dispersed throughout an office or across the the U.S. Live online instruction deploys proven learning aids like virtual white boards, real-time questions, and shared applications. Sessions can be short and personalized to specialized topics or longer in time and wider in scope.
Progent's Microsoft certified consultants offer small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by outside and inside sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's Microsoft-certified consultants offer remote or onsite support to help companies of all sizes to plan, deploy, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent offers as-needed support for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated Exchange components to reduce capital costs and management overhead. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to help your small businesses to assess the potential advantages of Exchange Online, design a solution that makes sense for your functional requirements and budget, implement an efficient migration from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management team and users, and provide ongoing consulting and technical support.
Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to develop an unmatched capability for supporting branch offices that need network help with the flexibility common to with small firms but which includes effective client interaction, complete documentation, and compliance with enterprise IT protocols. If your corporation has a branch office situated anywhere in California or any region served by Progent's engineers, Progent can provide a broad range of on-premises and on-line network support services and network design assistance.
Progent's certified Windows Server 2022 experts can help your company to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's wireless site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the reception, speed, capacity, data protection, and hand-off ability your company requires.
Progent's experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security gaps.
Progent can assist you in any and all facets of your upgrade to Exchange 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Technical Response Center (TRC) offers low-cost nationwide after-hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer 24x7 telephone support and online direct computer connection to isolate and repair technical problems quickly and economically.
Progent's consultants can assist you to design and carry out a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across onsite and Azure resources.
Progent offers quick access to the expertise of seasoned Wi-Fi consultants who can help you to determine the value of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, install, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and place UniFi wireless APs for your required coverage and performance.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery consultant. The interview is intended to assess your company's preparedness to block ransomware or recover quickly after a ransomware attack. Progent will work with you personally to collect information about your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup system that reduces your vulnerability to ransomware and aligns with your business needs.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery between sites that are as far as 300km apart. Progent's team of veteran IT experts can assist your business to design, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by providing help with tasks such as assigning shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery solution to verify compliance with industry standards and regulatory requirements.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wave 2 access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and security cameras. Progent can provide the expertise of veteran Wi-Fi consultants who can assist you to assess the benefits of UniFi products for your environment and assist you to design, deploy, administer, and troubleshoot your UniFi solution.
Progent can assist your business to design and implement an efficient migration from a UNIX-based IT environment to a network based on Windows and capable of running Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to guard your data and minimize productivity disruption by developing an effective migration plan that protects your current investments in UNIX application and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing infrastructure, transition strategy and testing, Exchange migration services, data and application migration, and processor and storage system migration and consolidation.
This page includes the latest updates on security threats, patches, and best practices. Call or email Progent if your organization needs help defending your network against the latest cybersecurity threats.
If you have a small business information system with 10 to 50 network users, Progent's computer outsourcing services save your organization from dependence on single independent service provider while giving you cost-effective and reliable access to high-quality technical support. By delivering IT consulting help when you need it, providing specialized expertise for critical technologies, offering unique services such as automated server monitoring, and billing only for services you receive, Progent offers you an economical way for optimizing the productivity of your small office information system. Progent is the smart way for small organizations to create and maintain a robust and safe IT system and to benefit from quick access to the skilled help typically available only to businesses who can afford a sizeable in-house IT organization.
Progent's business climate will allow you to become a better professional by enhancing your technical knowledge and increasing the loyalty of your clients. Progent makes good on this commitment by recruiting the top professional talent for you to operate with, providing a state-of-the-art network and communications architecture, using specialized software tools to deliver the maximum quality of service, and by optimizing proven business models for attracting and keeping clients.
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device and application management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies including ADDS, SQL SSRS, and IIS.
MCSE Expert Certified On-site Technical Support 64-bit Server
Progent can help small and medium-size companies to configure efficient endpoint management and monitoring systems for maintaining endpoint devices operated by offsite workers.
Progent's remote connectivity and wireless synchronization experts can help you to plan and configure secure access solutions for off-site desktops, laptops, and smartphones so they integrate seamlessly with your IT network, enabling your business to improve the productivity of your remote workforce.
ProSight Reporting is an expanding family of real-time reporting plug-ins created to integrate with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Even if your company has a small computer services group and a modest IT budget, your information system can still have the same high availability and responsiveness that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified network professionals, the latest system management products for proactive monitoring and threshold alarms, and economical service programs such as a help desk service to keep your vital network applications and hardware up and running.
Progent's Citrix-certified consultants can help you to assess the business value of the available editions of Essentials for Hyper-V, assist you to use Citrix administration utilities in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to enhance the responsiveness, availability, flexibility, and fault tolerance of your virtual environment while lowering the cost of equipment and operations and simplifying management processes.
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a group of IT experts based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and senior disaster recover preparedness consultants. Progent can also help you to plan and execute a move to the Flexential facility by providing services such as designing system configuration, specifying hardware, system configuration and testing, debugging, setting up online management, and training your network staff.
Progent's consultants can provide cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent offers comprehensive project management to help you design and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
The service background of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also assist you with planning, installing, managing and supporting powerful information technology applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Medium-size companies can derive all the advantages of Microsoft System Center Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network service packages, medium-size organizations can choose a basic co-sourcing package built around System Center Operations Manager with network monitoring, automated alerts, in-depth system analysis, Help Desk support, and online service. For businesses with mission-critical environments who need non-stop networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide mid-size company networks enterprise-class availability, security and productivity.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized management and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall.