The Progent Test and Training Lab located at the QTS Colocation Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients who lack adequate in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital IT projects on schedule.
Progent offers several essential types of Helpdesk support : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts offers your customers easy access to a reliable support resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to business productivity. Progent's goal is to resolve rather than merely report problems.
The QTS Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation facility or if your company is planning on migrating your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of budget-friendly consulting services that include data center migration, equipment deployment and updates, infrastructure optimization, project management, virtual server expertise, offsite network monitoring, streamlined network management, software programming, disaster recovery planning and testing, security evaluation, and the support of Progent's Test Lab.
Progent can assist companies of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure that you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Progent delivers the help of Microsoft and Cisco-Premier network consulting professionals to show clients affordable ways to help businesses optimize the value of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's expert consultants can help you improve your information system's e-mail architecture, protection, availability, throughput, and system administration.
Progent’s private cloud hosting enables small and midsize organizations to run key applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can use Progent’s private cloud hosting service to avoid major capital costs for the purchase, upkeep, and management of network equipment and facilities while achieving world-class levels of network reliability and physical security.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their market, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy based on best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include assistance with the integration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.
Progent’s Technical Response Center (TRC) offers affordable nationwide extended hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer extended hours telephone help and online secure computer connection to troubleshoot and repair network problems quickly and economically.
Progent’s Microsoft-certified experts can provide small and midsize companies IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or clients to access, organize, share and manipulate relevant data, files, and software and to interact with other people. It enables quicker and better decisions, more efficient sharing across groups and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge accessible within and without a business network. Windows SharePoint Services connect employees, customers, teams and major tasks with the data they’ve created in a way that makes data easy to find, download and re-use.
Progent's Cisco certified wireless networking consultants can provide economical online and on-premises help for both end-of-life and current Wave 2 Aironet wireless APs and Progent can assist your business to design and manage Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.
Remote server management cards give network administrators full control of a server without the need for an on-site presence. Using remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to design, implement, and manage a high-availability business network that includes remote server management cards and Progent can utilize these remote server management cards to provide efficient off-site technical assistance. Progent is familiar with a variety of remote management cards such as Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Progent's experienced ransomware recovery consultants can assist your business to rebuild a network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock.
Progent’s National Support Center provides nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service professionals provide phone help and online secure computer connection to isolate and repair network problems rapidly and economically. The breadth of IT expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the most difficult network issues to competent specialists as required.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of vital assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact your business.
Progent's Check Point Software firewall consultants can help you plan, integrate, and manage firewall solutions built around Check Point NGFW firewalls and Check Point's cloud-based security services. Progent's consultants can also help you support legacy Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.
Progent offers Windows Cluster Server consulting to help your business utilize non-stop clustered servers that can provide 100% uptime. Clustered Windows servers for fault-tolerant networks include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By showing you how too plan high availability server clustering solutions around Microsoft Windows Server Cluster 2003, Progent’s Certified Windows engineers make sure that your zero-downtime server clusters are configured to maximize the strategic advantage of your IT network.
Progent’s Technical Response Center (TRC) provides national extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours telephone support and online direct computer connection to troubleshoot and repair network problems quickly and affordably. The scope of IT expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest network issues to qualified experts as required. For urgent problems, the Technical Response Center endeavors to respond to your request for support within one hour.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT support, staff, create an enterprise-wide security plan, streamline network administration, assist with creating applications, and build and validate a DR/BC plan.
Progent can assist your business in all phases of your upgrade to Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Power BI consultants can help your business to plan, deploy, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your source data for Power BI visualizations. Progent can show you how to implement and administer an on-premises, cloud, or hybrid network model to run Power BI.
Exchange 2013 includes major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements affect vital areas including ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange 2013, design an efficient validation and rollout strategy, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers affordable remote consulting and management services for Microsoft Exchange 2013.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and fixing SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
Progent's Microsoft-certified consultants can provide advanced support in deploying, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of affordable online consulting services following industry best practices to assist businesses of all sizes to receive all the advantages of this leading platform. Services offered by Progent include system planning, installation and upgrades, strategies for secure collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training classes.
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent is hiring a range of full-time workers including motivated Microsoft Certified Systems Engineers; connectivity experts with Cisco CCNP or CCIE certification; and consultants for advanced system design with experience in mobile access, wireless networking, high-availability systems, business continuity planning, data preservation, and virtual servers. We are also looking for workstation support experts, off-site service professionals, and CISSP or CISM certified security consultants. Progent is also hiring experienced managers and administrators able to operate effectively in Progent's high-growth, virtual office environment. Progent works with freelance professionals with proven expertise and working background in high-demand information technology areas beyond our primary service focus. Progent's Experts Team hires contractors who offer consulting and programming support for strategic solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide expert skills in areas such as telecom, web site development, Electronic Data Interchange, eCommerce, or database management. Freelance consultants certified by us coordinate with our in-house consultants to provide end-to-end IT services for small and midsize business networks.
Progent's Cisco-certified wireless networking experts offer remote and onsite consulting and troubleshooting services to assist you to design, install, administer, optimize, and repair wireless networks that incorporate Cisco's Meraki access points. Progent's experts can also assist your organization to design and implement hybrid environments that integrate on-premises and cloud-hosted resources and that deliver seamless connectivity, enhanced security and compliance, unified management, and dependable operation for all your wired and wireless devices.
Progent's CISSP-certified cybersecurity experts can help businesses of any size with any aspect of IT security. Progent can help implement cost-effective security systems that guard a small business against modern malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing IT resources distributed across a mix of physical datacenters and public and private clouds.
Progent's seasoned solution designers and programmers can assist your business to create customizations to Microsoft Dynamics GP/Great Plains that support the special requirement of your organization while retaining the benefits of Windows integration. Progent can also provide expertise with a range of development technologies that can be utilized to build integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own service brand as a seamless arm of your network services staff.
Progent’s Microsoft-certified engineers can help your organization to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit PC desktop computing, plan an efficient migration strategy that reduces business disruptions, and deliver inexpensive, professional online support to assist your organization to configure 64-bit desktop operating systems and applications on your current hardware.
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running on multiple venues with any number of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi consultants who can assist your organization to determine the benefits of Ubiquiti’s UniFi technology for your environment and help you to design, install, manage, and troubleshoot your UniFi ecosystem.
Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched ability for supporting branch offices that require IT service with the flexibility common to with small firms but which offers professional communications, complete documentation, and compliance with enterprise IT standards. If your corporation has a remote office situated anywhere in California or any area covered by Progent's consultants, Progent can provide a wide array of onsite and on-line IT consulting services and system architecture expertise.
Progent's Cisco Jabber consultants offer online or onsite expertise to help organizations of all sizes to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the products, technologies and services that go into creating a cohesive Jabber solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.
Progent has over a decade of background integrating, and supporting the key platforms that make up System Center and can assist your organization to plan, configure, manage, and fix your System Center solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can help your organization to migrate to the current version of System Center from an earlier release or from a third-party IT management solution to deliver the benefits of best-in-class provisioning, management automation, security, plus datacenter and application performance monitoring.
Progent’s non-stop interoffice connectivity and fault tolerant network infrastructure engineers can help small businesses achieve non-stop Interoffice connectivity by means of fully redundant networks with automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide economical 24x7 interoffice connectivity.
Progent's Microsoft Certified professionals can provide world-class support for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server installations or updates and can supply local technicians to assist large companies with deployments of Exchange Server 2007 in the or any region covered by Progent's consultants.
Progent provides nationwide urgent phone support and consulting services for companies that operate UNIX, Linux, or Solaris networks or whose IT systems include a combination of UNIX/Linux and Microsoft technology. Remote network consulting offers maximum leverage for your IT dollar by extending user efficiency and limiting the hours charged for network repair services. Sophisticated online access technology and skilled technicians and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your location. In most of cases your IT problems can be dealt with by telephone or via a mix of telephone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security specialists to assist with the most difficult network problems.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances installed across multiple venues with thousands of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the skills of veteran wireless consultants who can help you to assess the benefits of Ubiquiti’s UniFi technology for your business and help you to plan, install, administer, and maintain your UniFi solution.
Progent’s Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint offers a common spot for your workers or clients to access, organize, share and manipulate useful data, documents, and applications and to interact with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they’ve developed in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint experts can help your organization to manage your current SharePoint solution or upgrade to the latest release of SharePoint.
Catalyst line of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening security by identifying cyber threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2K Servers and can streamline system administration, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and implement a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in setting up test installations to reduce the technical risk involved with moving to Windows Server 2003 by uncovering possible hardware and application compatibility issues.
Progent's Network Contact Center Outsourcing Services for PC desktop support are intended especially for small organizations who require immediate access to a Help Desk Service Center with professional phone support and effective escalation capability but who have to work within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Support, System Evaluation, Expert Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced IT support programs, small and midsize organizations can select a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems enterprise-class reliability, protection, and performance.
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical software quickly and automatically to specified workers, reduce product costs and adhere to licensing agreements by determining usage profiles, improve Windows security by improving your knowledge of weak points and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently utilizing the management functions incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including software and hardware inventory.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to deploy, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of online support services to help your organization to plan, develop, pilot test, deploy, administer, and debug business applications based on any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between various releases of Excel. Progent offers on-demand support to organizations looking for a quick solution to a stubborn problem related to Excel and Progent can also provide full project management support for upgrading or developing line-of-business applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the needs of individual users or groups.
Progent's Cisco Meraki wireless AP consultants offer remote and onsite support to assist businesses of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or device.
Progent's Jabber consultants offer remote or on-premises support to help businesses of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for all the products, technologies and services that go into building a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Progent's Mac experts can support the creative facets of Mac computing by offering consulting services and education in imaging, audio, and video. Progent's support professionals offer expertise in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Citrix-certified consultants can assist your company to understand the business advantages of XenServer and other Citrix products, and can help your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your current Citrix technology environment and help you to enhance resource utilization, performance, protection, uptime, and recoverability.
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management team, develop a corporate-wide security plan, streamline network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
For custom program creation, Progent can provide software design experts to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's Linux support services offer small companies and software developers assistance with administering and supporting Linux systems that run with Microsoft-powered networks. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise provides you with a convenient one-stop source to show you how to build and maintain a protected and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Windows with major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's Cisco-certified SIP infrastructure consultants can help organizations of any size to design, integrate, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective remote or on-premises expertise to assist you to migrate smoothly to a modern communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you create and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent delivered a wireless networking solution that allowed a school to increase productivity and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote locations as far as 2.5 miles apart and can reach even longer distances. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.
Progent's Microsoft-Certified SQL engineers can provide a range of support services to assist small companies to design, install, administer, and repair SQL 2008 solutions so that they realize the optimum business benefit from this advanced relational database technology. Also, Progent offers expertise for network infrastructure, company-wide protection, and custom software programming to optimize the strategic advantage of your computer investment.
Cisco offers a full array of routers that includes appliances designed to deliver the protection, performance, and reliability required by customers from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Progent's Standard Help Desk Services provide a comprehensive solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and service companies to manage complicated supply chains and streamline critical business processes to get products to market quickly and meet customer schedules consistently. Progent can provide the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that spans from occasional guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Email Guard by Postini provides constantly updated spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini’s Perimeter Management services through Progent’s E-Mail Guard antispam and virus protection aggregation offering. Progent’s certified e-mail protection professionals can show you how to create an email defense plan that features anti-spam and antivirus products and processes.
Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, create a corporate-wide security strategy, automate IT management, help with application development, and build and test a DR/BC plan.
Progent's certified Windows 2000 Server consultants can provide network support and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, optimization, and support offerings include network design, installation, documentation, local and off-site technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and network integrators can help you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Microsoft Lync 2013, rebranded Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's certified Lync 2013 consultants and system architects can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management staff and end users. Progent offers expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Office and Microsoft 365 applications including Outlook and PowerPoint.
Progent is one of the most qualified network consulting companies for designing email and messaging solutions based on Exchange 2000. Progent is skilled in helping small businesses receive all the advantages of Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the background to complete your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet resources while enabling increased efficiency by making these applications accessible to authorized remote or mobile users. Internet Security and Acceleration Server 2006 can protect corporate applications, services, and data across all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can show you how to design, install, set up, and maintain ISA Server 2006 on your network so your business benefits from a smart and affordable balance of protection, convenience, and speed.
Progent's Microsoft and Cisco certified experts provide several ways to help medium-size and large businesses develop an efficient and productive internal Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help companies sift through the various top level Help Desk software packages on the market and determine which products might be excessively costly, lack critical functions, or align badly with your company's business goals. Progent also offers temporary staffing for companies who need to reinforce their in-house Help Desk staff for occasional tasks or to substitute for vacationing or indisposed workers.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Our compensation model is built on revenue sharing, so similar to being an independent consultant, your income is directly tied to your work effort. Some of our consultants focus on quality of life and elect to work at an easy pace, using our flexible calendar to pursue personal enthusiasms such as hiking, car racing, snow boarding, surfing, vacations, or spending private time with family and friends. Other consultants take advantage of the chance to make big bucks through lots of effort and extended hours. Progent fully supports both sides of the spectrum plus any point in the middle.