Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and repairing System Center Operations Manager environments and offer companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
If your company network combines Sun Solaris technology with Windows, Progent can show you how to integrate your IT resources into a cohesive network that allows all your OS platforms to coexist for simple administration, seamless dataflow, high availability, enhanced performance, and strong protection. Progent's Sun Solaris and Windows integration assistance services include IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, software development, education, and troubleshooting since the product's original release. Progent can provide advanced expertise for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, test, and carry out a cost-effective migration from a a legacy version to the newest release of Dynamics GP.
Microsoft Windows Server 2008 R2 features high levels of speed, security, fault tolerance, scalability, and versatility that improve output of on-site, remote, and mobile workers. Progent's network professionals can deliver cost-effective remote engineering, technical support, and training services to help your company to design, execute, and maintain Windows Server 2008 R2 to add substantial business value to your network.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs which you intend to keep as well as the latest 64-bit versions of software you plan to run.
Progent's Sun Solaris platform consulting services provide small and mid-size businesses and developers support for administering and maintaining Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise offers you a convenient single source to help you build and manage a protected and robust mixed-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's wireless site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a wireless solution that delivers the reception, performance, density, security, and roaming capability your business requires.
Progent’s Technical Response Center (TRC) provides national extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone help and remote direct computer connection to isolate and repair network problems quickly and affordably. The breadth of technical expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as required. For critical issues, the TRC endeavors to answer your call for support within one hour.
Nexus switches are intended to deliver the speed, scale, resilience, virtualization support, density, data protection and manageability required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting expertise to assist your business to create an efficient network architecture, build test systems to confirm your switching solution, install and configure Nexus switches, define and enforce appropriate policies, run security and compliance tests, configure proactive monitoring and alert systems, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant features incorporated into Nexus products. Progent's consultants can also help you to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent’s Wireless Consulting Services offer a fast, affordable way for companies of all sizes to deploy, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common errors small companies make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.
Progent’s consultants can help you to plan and implement a smooth migration from onsite Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to unify identity and access services for both on-premises and cloud assets.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and powered by software first produced by Connectix, delivers the performance needed to accomplish server consolidation, software upgrade, and server quarantine tasks through virtualization technology in an enterprise-class IT environment with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies who want to enhance operational efficiency in software programming and piloting, migration from legacy mission-critical software, and hardware consolidation. Progent's certified Virtual Server experts can assist your company to assess and deploy MS Virtual Server.
Progent can help small and mid-size companies to implement efficient remote endpoint management and monitoring solutions for administering devices operated by teleworkers.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of online services to assist your organization to plan, program, pilot test, install, administer, and troubleshoot applications powered by any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between various versions of Excel. Progent can provide on-demand help to clients looking for a quick fix to a stubborn issue related to Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical applications built on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to address the needs of individual users or groups.
Cisco's security and remote access solutions for small to mid-size companies represent a complete array of easy-to-administer security hardware and software to help you safeguard your entire network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your business goals.
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent's certified Microsoft Office and Microsoft 365 consultants can help companies of any size to incorporate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that provides quick ROI and enables improved business results. Progent can help your company to integrate Microsoft Office or Microsoft 365 applications with each other and with additional core Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent can also help you to resolve compatibility issues with various versions of Microsoft Office desktop and can provide customized online instruction to individuals or teams.
Progent's SonicWall firewall consultants can show you how to configure, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your business practices.
Server proliferation puts pressure on network budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more efficient use of physical computers, streamlined operations, enhanced system availability, and easier management. Common usage scenarios for virtual servers include resource consolidation, low-cost platforms for mission-critical legacy applications running on obsolete operating systems, and inexpensive quarantine of software development or pilot testing systems from on-line systems.
Progent’s Microsoft-certified consultants can provide companies of any size consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for intelligently connecting people, groups and information. SharePoint offers a central spot for your workers or clients to access, organize, distribute and interact with useful data, files, and applications and to communicate with other people. SharePoint enables quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge they’ve developed in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint environment or upgrade to the current version of SharePoint.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your company's goals. Progent can also assist you with designing, installing, managing and troubleshooting sophisticated information technology solutions powered by Windows Server, and can streamline your migration from Windows 2000 or Microsoft Windows NT.
Microsoft Certified Partner Computer Engineer 64-bit Upgrade
SQL Server 2014 includes major improvements in key areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services such as system design, configuration, administration, remediation, and software development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Configuration Manager automates application and device deployment at scale, streamlines compliance settings management, keeps track of network resources, protects against company data leakage, provides network health reporting, allows secure end-user self service, and offers a single point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help your organization with any aspect of planning, implementing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer endorsement and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company more complete solutions for your information network.
Progent can assist you in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
For small and midsize businesses, computer security and compliance can be too complex to master but too risky to ignore. The largest biggest enterprises have been breached, and the top cloud service providers have occasionally been knocked out. It looks as though there's no place to run. Progent has made it affordable for smaller companies to carry out vital IT security tasks successfully by offering the advantage of billable time to the nearest minute with no minimum billing for remote support. This means you can have the help of a world-class information consultant to provide just the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a complete security strategy.
Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain minimal in-house network support teams with affordable help from world-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include flat-rate network management costs, automation of routine management processes, ongoing adoption of the latest information technology, smooth transition from older systems to modern solutions, improved alignment of computer technology with strategic goals, access to veteran network experts, and allowing management to concentrate on business issues rather than ever-changing information technology.
Progent's certified security staff can show you how to protect your Mac network through expert services including running security tests, recovery from virus and worm penetrations, configuring firewalls, integrating safe remote and mobile connectivity, installing automated software for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the particular goals of your business information system.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle challenging problems.
Progent can assist small and medium-size organizations to deploy collaborative software to make it easy for their teleworkers to engage in positive interaction with fellow workers and other stakeholders.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and extensive experience with network security architecture. ISSAP consultants have comprehensive knowledge of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security specialists can help your business with all phases of architecture security.
Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security, and boost productivity by ensuring that critical applications are always up to date, tracking product licenses, and monitoring usage patterns so you can make informed purchasing decisions. Once you are ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
DoubleTake/Carbonite Software offers a family of tools intended to deliver small companies a variety of cost-effective alternatives for replicating and restoring vital applications such as Exchange Server, Microsoft SQL Server, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small business IT networks to achieve an advanced level of availability and disaster recovery capability at a budget-friendly cost.
Progent can help companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you avoid the typical errors small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to manage iPhones and iPads and Google Android handhelds.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer support these devices. Progent continues to offer technical assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you assess if you should adopt more current firewall technology from Cisco. Progent's Cisco-certified experts can help you design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent's experienced ransomware recovery experts can help you to rebuild a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's experienced ransomware recovery consultants can help you to rebuild a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide online or onsite configuration and troubleshooting services to assist your organization to design, implement, upgrade, tune, manage and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless APs to accommodate your unique workplace design, construction, and anticipated network traffic.