Additional Topics of Interest

Call Center Services IT Consulting
Online Consulting Computer Support Help Desk Outsourcing

Progent's Network Help Desk Outsourcing Support Services for desktop support are intended specifically for small organizations who require immediate availability of a Help Desk Service Center with expert telephone support and full escalation capability but who have to operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Optional Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.

SQL Server 2017 and Hyper-V Troubleshooting
Online Support SQL Server 2017 on Linux

Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of migrating to SQL Server 2017 and can assist you to design and carry out an efficient migration of your databases and applications to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer online or on-premises support services ranging from on-demand design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.

WiFi 6/6E Troubleshooting Specialist
Wireless LAN Network Engineer

Progent can help you design, deploy, manage, monitor, and repair a viable Wireless network architecture, select sensible technology, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you build a thorough wireless network security plan that is well integrated with the security strategy for your overall corporate network.

Meraki Switch Deployment IT Services
Support Services Meraki MS Switch

Cisco's Meraki line of access and distribution switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online expertise to assist you to design and deploy a productive network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, configure policies to ensure compliance, develop and test a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.

Best Windows, UNIX, Solaris Consultants
UNIX, Windows Consult

If your business network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to integrate your servers into a cohesive environment that allows all your OS platforms to coexist for easy management, transparent dataflow, high reliability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance offerings feature network infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk services.

Windows 8.1 Migration Network Architect
Windows 8.1 Remote Desktop Small Business Outsourcing

Progent's engineers can deliver a variety of technical services to help companies of all sizes to install, administer, and support networks that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure test labs to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects following leading practices.

Virtual Application Delivery Consultant
Consultancy Virtual Application Delivery

Progent's Citrix experts can help you to plan, implement, administer, and support a virtual Windows application delivery solution based on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can assist you to administer and support an off-site datacenter that offers high uptime, advanced protection, and rapid recovery.

Private Cloud Virtual Datacenter Hosting Engineers
Professional Private Cloud Solutions

Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are built on proven virtualization techniques that enable small businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

SCVMM 2012 Virtual Switch Network Consultants
High Availability Onsite Technical Support

Progent can help businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to upgrade from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and repair your existing SCVMM ecosystem so you realize the highest possible business value.

Consultants client credential management
ProSight domain management Consulting Services

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of the time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.