Additional Topics of Interest

Largest Supplemental Help Desk Computer Engineer
MS Certified Call Desk Sharing Remote Consulting

Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

Microsoft Windows 2003 Computer Consulting
Windows Server 2003 Professional

Progent's Microsoft-certified Windows Server 2003 engineers offer computer support and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and maintenance services include system design, installation, project management, on-premises and off-site technical support and troubleshooting, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.

Catalyst Switch Setup and Support
Catalyst MPLS Remote Consulting

Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate efficiently from legacy switches to current models.

Hornetsecurity Altaro VM Backup and vCenter Online Support
Altaro VM Backup Boot from Backup Configuration

Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling larger environments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of services to assist you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software.

Top ProSight Hosting for Virtual Servers Specialist
Consultants Private Cloud Hosting for Virtual Data Centers

Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting options are built upon proven virtualization technologies that enable small businesses with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and network management while achieving world-class reliability and an unmatched level of vendor independence.

Development Company Dynamics GP Excel Reports
Microsoft Certified Dynamics GP Report Writer Specialists

Microsoft Dynamics GP software includes analytics and reporting features that let you monitor all operations, sales and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you design reports that let you analyze your business more completely, converting uncooked data into valuable business information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business application development and eCommerce solutions that integrate seamlessly with Dynamics GP.

Immediate White Paper Advantages of IT Outsourcing
IT Co-sourcing Whitepapers

Progent's IT outsourcing services provide economical network consulting for mid-size corporations. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or building a web-based business solution, outsourcing your network technical services can reduce expenses and minimize risks, allowing network support expenses to increase in a more moderate and manageable manner than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available system architecture for your critical Windows-powered applications such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server.

ProSight Remote Network Monitoring Consulting Services
Active Directory Health Check Professional

Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to get an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable and safer Active Directory environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and higher availability.

Microsoft, Cisco and Security Certified Experts Amazon S3 integration Design Firms
Amazon S3 integration Coder

Progent offers cost-effective remote support to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent can provide occasional expertise to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.

ransomware business recovery Consulting
Biggest Consult Ryuk ransomware hot line

Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800

Top Quality Technical Support Services System Center Configuration Manager
SCCM Boundary Groups On-site Technical Support

Configuration Manager automates software deployment at scale, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, performs network health reporting, allows safe self service, and offers a single point of control for administering mixed-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist you with any facet of designing, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.