Progent's Citrix-certified experts can help your organization to assess the potential business benefits of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities with your Hyper-V environment, and show you how to use Citrix Essentials to enhance the responsiveness, uptime, consistency, and fault tolerance of your virtual network while reducing the cost of resources and support and streamlining management processes.
The Contact Center support delivery structure used by Progent's Technical Response Center offers small and midsize organizations an efficient option to dependence on independent consultants by offering extensive technical knowledge shared by numerous engineering teams, optional 24x7 availability of emergency help, escalation capability to appropriate engineers for handling the most intractable problems, support consistency and dependability, prompt follow-up overseen by seasoned service administrators, a selection of convenient techniques for requesting service tasks, plus a high level of process transparency enabled by trouble ticket tracking and accessible through a web portal.
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective online or on-premises support to assist companies to migrate smoothly to a productive unified communications network that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync Server for access to a SIP PSTN trunk.
Progentís Microsoft certified experts provide small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical software quickly and reliably to appropriate workers, reduce software costs and adhere to licensing agreements by determining patterns of usage, enhance Windows security by improving your awareness of weak points and by delivering targeted patches, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by efficiently utilizing the administrative functions incorporated into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and asset tracking management including program and hardware inventory.
Progent's Mac networking engineers can assist you with a broad range of system infrastructure areas including network architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies including VoIP and high-speed wireless networking. For business networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of designing, integrating, and supporting a network infrastructure that is reliable, safe, productive and supportive of your corporate objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, migration support, and 1-on-1 or group webinar training classes tailored to meet your specific requirements. Progent's experts also can show you how to build and support a secure, reliable server and communications foundation to run your ERP, MRP and accounting solutions.
Progent can help you in all phases of your migration to Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's CISSP-premier network security experts can help businesses of all sizes with any aspect of IT security. Progent can help implement efficient cybersecurity systems that protect a small office from advanced malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that support onsite, remote, and mobile clients accessing IT resources spread over a mix of physical sites and various clouds.
If your company computer system mixes Solaris platforms with MS Windows, Progent can show you how to integrate your computers into a unified network that permits all your operating systems to coexist for easy administration, transparent dataflow, high dependability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows integration support services feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Progent's Experts Team provides support in key fields that include Apple OS integration and programs; Consulting for Linux, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM consulting; Mission-critical and vertical program help; CIO, business analyst, and project management outsourcing; Special program design and deployment; Web, electronic business, Electronic Data Interchange, and customer information portal design and integration; DBM support and performance help; Business intelligence consulting; and Telecommunications architecture support.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help you to plan and deploy a DR/BC system based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent can assist you to deploy Cisco's networking products to create a robust foundation for your onsite, private cloud, or hybrid data center and streamline operations in vital areas such as hardware consolidation, security and compliance, manageability, reliability, and disaster recovery.
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software by making it easier to copy system images, control mobile computers, and operate management utilities. In addition to advising you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient procedures and policies to manage handheld computers and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, procedures and technologies to keep your IT computer system safe.
Progent's Microsoft and Cisco premier network consultants can provide expert support for a broad array of technologies and can deliver that expertise online anywhere in the U.S. or onsite in major cities throughout the country and anywhere in California. Progent offers remote help for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for the toughest network issues, plus the support of CISA-qualified security consultants to assist with complex security design and problem solving. Progent has provided online network support to businesses in every state in the U.S.
E-Mail Guard is Progent's economical antispam and antivirus managed service that offers small companies enterprise-quality defense from spam, viruses, directory harvesting, and other forms of e-mail-based assaults on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-based anti-spam and virus defense services that defuse email attacks before they can breech the company firewall. Perimeter Manager also lets administrators monitor and manage their email systems, irrespective of server vendor, hardware technology, or data center location.
Progent offers economical online support from engineers skilled in a wide range of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux servers and desktops plus notebooks and handhelds. Progent offers help for leading data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can assist your company to implement, enhance, or maintain backup solutions for a range of architectures including on-premises, remote, cloud, or hybrid.
Progent can assist companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and make sure that you sidestep the common errors small companies make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; unified management of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from a prior version of System Center, or debug your System Center environment.
Windows Active Directory requires extensive hands-on experience to configure optimally across an enterprise. Progentís Microsoft Premier consultants are skilled in planning, integrating, and supporting complex Enterprise AD projects. Progentís fields of expertise with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy legacy software configuration objects in online AD systems, and fixing unsuccessful installations of AD and AD-integrated applications.
Progent can help businesses of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware investments. Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and ensure that you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while supporting increased productivity by making these resources accessible to legitimate remote users. ISA Server can guard corporate applications, services, and data throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server 2006 consultants can help you design, deploy, configure, and support ISA Server 2006 on your system so that your business achieves a smart and affordable balance of protection, productivity, and speed.
Progent is one of the most expert information technology consulting companies for creating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive the full advantages of Microsoft Exchange 2000 for typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Progent's CISSP-certified network security experts can help organizations of any size with any facet of IT security. Progent can create efficient security solutions that protect a small business from advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients sharing network resources spread over a mix of physical datacenters and various clouds.
Progent can assist your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from an older device management solution or help you to modify your current SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and IIS.
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft Certified IT consulting professionals. With Progent's economically priced network service packages, small and midsize businesses can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company information systems world-class reliability, security, and productivity.
Progent's consultants can help you with any phase of Microsoft Azure integration such as needs definition, prerequisites evaluation, solution architecture, pre-production testing, deployment, automated management, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist you to set up and troubleshoot firewalls and VPN tunnels so that your clients can securely connect to Azure services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure services.
Progent's Microsoft-certified SQL Server application developers and database administrators can provide remote consulting to help businesses of any size to create, administer, and maintain applications based on Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide help with any phase of the application life cycle in solutions that range from small business or departmental databases to VLDB applications and data warehousing.
Progent's Microsoft certified engineers can help you to pilot Windows 7 to confirm application compatibility and to check its speed and reliability running in your environment. Progent's consultants can also show you how to evaluate the potential business benefits of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can help your IT organization to plan and execute a smooth migration to Microsoft Windows 7 from a previous version of Windows.
Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete information technology outsourcing alternative that enhances network dependability and security, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical business application servers supported within a safe and reliable facility on a fast, non-stop virtual machine configured and maintained by Progent's network service professionals.
Progent provides a variety of IT support bundles for small organizations. These information technology outsourcing and network monitoring services are built around the proactive problem handling capabilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT support software platform that monitors the availability, throughput, and security of your information system and identifies incipient troubles before they can bring down your network. With Progent's affordably priced IT service packages, small organizations can select a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including protection, identification, containment, remediation, and forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against new threats.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and repairing SCOM environments and offer organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.
For large organizations, Progent can leverage internal IT groups by providing world-class background in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can act as a seamless nearby supplement of enterprise IT management. Progentís enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project management, and top-level support for multiple location office environments powered by Enterprise Windows. Progent can provide on-site consultants and technicians to assist with a campus move or office move, or a network designer to assist with setting up or utilizing an Internet Data Center or co-location site.
Progent offers fast and affordable online access to a certified Oracle database administration consultant or an Oracle software developer. Progent offers advanced DBA services for any version of Oracle's RDBMS platform and can also help plan, build, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also offers support for Data Guard and Streams replication technologies and ASM file/volume manager.
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class solution offering enhanced protection, transparent integration with other Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and elevated business efficiencies, enhanced individual productivity, and better IP protection with this easy-to-manage, fault-tolerant solution. Successful deployments of Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-authorized consultants can deliver the skill needed to deliver all the benefits of Office Communications Server throughout your whole corporation.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical online and on-premises expertise, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a seamless intranet system.
Progent's Wireless Consulting Services provide a fast, economical option for companies of any size to integrate, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Check Point firewall consultants can help you plan, deploy, and manage firewall solutions that rely on Check Point Software NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
Progentís non-stop inter-site connectivity and fault tolerant network infrastructure engineers can help small companies create non-stop Interoffice connectivity through redundant networks with transparent failover. Progentís Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office networks based on fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable non-stop interoffice connectivity.
ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they have a chance to disrupt your business.
The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that signifies mastery in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants pass a comprehensive test given by the ISACA international professional group. Progent offers the services of a CISA-Premier network security audit consultant trained to assist businesses in the fields of information systems audit services, IT enforcement, network assets and infrastructure lifecycle, IT support, protection of data resources, and disaster recovery planning.
Microsoft Windows 8.1 is engineered to power computers from smartphones and tablets to engineering workstations. An abundance of new and improved capabilities, such as its touchscreen support and signature live tiles user interface, provide a wide range of benefits for companies who understand how to put them to work. Progent's Windows consultants can help get your business up the learning curve with Windows 8.1 and show you how to derive maximum business value from the product's many new and enhanced technologies.
Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many offices, remote users, and line-of-business web applications. Progent's ISA Firewall experts are available to help your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your information security needs without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Progentís expert programmers, database designers, and project management consultants can help enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can help customers plug expertise gaps by providing database designers and programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with other data sources such as SQL Server and Office Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can help clients to build, enhance, repair, or migrate web-based applications to utilize the most current web technology.
Progent's Power BI experts can assist your business to plan, deploy, manage, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to prepare your target data for Power BI visualizations. Progent can show you how to build and manage an on-premises, cloud based, or hybrid network model to run Power BI.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
The Contact Center service delivery model used by Progent gives small and midsize companies an affordable alternative to dependence on freelance service individuals by offering broad expertise accessible to numerous support teams, optional 24x7 availability of urgent help, fast escalation to world-class engineers for solving the most intractable issues, service consistency and reliability, quick follow through enforced by seasoned IT service administrators, a choice of easy-to-use techniques for initiating service jobs, plus excellent process visibility enabled by ticket updates and accessible through a web portal.
Progent's Microsoft certified consultants can help your company to evaluate Windows 7 to confirm application and driver compatibility and to check its speed and reliability running in your environment. Progent can also help you to assess the likely business value of moving to Windows 7. If Windows 7 fits your business, Progent can assist you to plan and implement a non-disruptive upgrade to Windows 7 from a an older release of Windows.