Progent’s Microsoft consultants offer small and medium size companies enterprise-class consulting support for SMS Server and Configuration Manager, Microsoft's standard tools for change and deployment management. Configuration Manager 2007 is the new name for the change management platform previously called SMS Server. Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server such as full automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s Microsoft certified consulting professionals can show you how to use SMS 2003 or System Center Configuration Manager effectively for automated OS and application installation, security patch administration, software tracking, and software license compliance. Progent's engineers can also help your company to move efficiently from SMS Server 2003 to Configuration Manager 2007.
Progent's Cisco-certified CCIE networking experts can help your business to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate smoothly from legacy appliances to modern models.
Lync 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office or Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support services to help your company to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to plan and execute a smooth Skype for Business migration.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to move from an older release of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and repair your current SCVMM environment to make sure you get maximum return on investment.
Progent can provide rapid remote support from Cisco CCIE networking experts. Progent's CCIE engineers can link to your environment using powerful remote support tools to provide fast and affordable analysis and repair of critical network infrastructure issues.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Progent's Wi-Fi site survey and predictive modeling make it easy to design, implement and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a WLAN that delivers the reception, performance, density, Quality of Service, security, and hand-off capability your business needs. Wireless site survey services from Progent include remote predictive analysis for designing a Wi-Fi network and onsite site survey services for confirming, optimizing, and troubleshooting an operational wireless LAN.
Progent offers affordable remote access to an authorized Oracle DBA expert or an Oracle application programmer. Progent offers advanced DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, create, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also offers support for Streams replication technologies and Oracle Recovery Manager.
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern security environment that extends across your on-premises and cloud-based assets and protects any user anywhere with any endpoint device.
Progent offers access to the affordable services of remote Internet connectivity consultants to assist your company to evaluate or enhance your Internet services so your Internet connectivity solution matches your business needs. Services provided by Progent include assessment of your current bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and managing a seamless switchover to a different carrier and/or service plan. Network provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Progent can assist your business to design and implement an efficient transition from a Sun Solaris-powered information system to a network powered by MS Windows and suited for running Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can help you guard your data and minimize business discontinuity by designing an efficient migration strategy that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing infrastructure, transition planning and testing, Exchange migration services, information and application software porting, and processor and storage transition and economization.
Progent has been providing SharePoint support since the first SharePoint product was published over a decade ago, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid configuration is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can assist in individual jobs associated with your SharePoint 2013 migration.
Progent can help your company to plan and execute a smooth migration from a Sun Solaris-based information system to a network powered by MS Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can help you preserve your data and minimize productivity disruption by designing an efficient migration strategy that preserves your current investments in Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, Exchange migration services, data and application transition, and server and storage transition and economization.
Progent has 20 years of background helping small and mid-size companies to design, deploy, tune, manage, and troubleshoot information networks that support telecommuters.
Progent's seasoned team of IT consultants and subject matter specialists have extensive experience providing online and on-premises assistance for businesses of all sizes who need to incorporate Android phones into their information networks so that mobile clients can communicate and collaborate from anywhere. Progent has the breadth of know-how to resolve network issues that involve multiple manufacturers and that represent a mix of legacy and up-to-date information technology. Progent offers affordable remote expertise to assist you with any stage of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to resolve especially challenging technical issues, or Progent can provide comprehensive project management services to help you finish major network initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers support for operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones and tablets efficiently.
Microsoft Windows Server Essentials is a value-priced, versatile OS that enables small businesses to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that includes both local and cloud-based resources. Progent's consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to determine the possible business benefits of moving to Essentials and implementing a hybrid on-premises/cloud-based design for your computing environment. Progent can provide comprehensive project management so you can plan and carry out an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent can also provide continuing consulting, troubleshooting, and training.
Progent’s Co-managed Help Desk service allows your business to share the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top shared PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent offers onsite training designed for people who want to expand their understanding of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar classes for Mac applications.
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, manage, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, system management, information assurance, high availability, and remediation. Progent offers Level 3 support to help you to resolve issues with NetApp SAN environments quickly and affordably following best practices.
Progent's Sun Solaris family consulting experts offer small companies and software developers assistance with managing and supporting Sun Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a secure and reliable cross-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's expert application designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP that address the special needs of your organization while retaining the advantages of Windows integration. Progent can also offer expertise with a selection of development technologies that can be used to build integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's certified relational database consultants offer businesses of any size online support for popular database products including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include software installation and configuration, database architecture and coding, administration support, synchronization strategies, storage management, performance optimization, data migration, information security, backup and recovery systems, troubleshooting, and training.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the requirement for an in-house BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient online service delivery model, offers small companies a cost-effective solution for integrating BlackBerry technology seamlessly into their IT system.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis technology to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the entire threat lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
Progent's SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete security solution and design security into your business practices.
Progent’s IT outsourcing packages provide economical computer support for small businesses. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or creating a web-based business solution, outsourcing your IT engineering services can reduce expenses and minimize risks, allowing IT service budgets to grow in a more moderate and controlled manner than is feasible by building up a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and highly available network foundation for your vital business software based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to assist your business to plan, integrate, manage and troubleshoot a BDR system built on Barracuda technology.
Small to middle size companies can now enjoy all the benefits of System Center Operations Manager and in addition have fast access to Progent’s Microsoft Premier IT support experts. With Progent's affordably priced IT support packages, small and midsize organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business networks world-class availability, protection, and productivity.
Progent’s certified consultants offer small and medium size businesses enterprise-level consulting support for Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for update and configuration management. Configuration Manager is Microsoft's new name for the update management platform formerly called Systems Management Server. System Center Configuration Manager offers a range of enhancements to Systems Management Server 2003 such as full automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progent’s Microsoft certified consulting professionals can help you use Systems Management Server or Configuration Manager 2007 effectively for automated OS and application installation, security patch control, application tracking, and licensing reconciliation. Progent's engineers can also assist you to migrate smoothly from SMS Server to System Center Configuration Manager.
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces important innovations plus a redesigned architecture. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable online consulting and management services for Microsoft Exchange Server 2013.
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support services to help your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also help you to plan and carry out an efficient Skype for Business migration.
For mid-size businesses looking for IT support, Progent offers a variety of options including local service, on-line support, off-site Call Center, 24x7 support with automatic system monitoring, temporary staffing, business relocation services, application programming, and expert consultation. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent provides expert onsite support for solving network issues rapidly and affordably.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
Progent's certified failover clustering experts can assist companies of all sizes to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery solution, assist you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and help you to streamline the management of failover clusters.
Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite assessment and migration support for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and end users, and post-migration Call Center support services.
Progent's Cisco Jabber consultants offer remote or onsite support to help organizations of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced expertise for the products, technologies and services that go into creating an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.
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Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or on-premises integration and troubleshooting support to help your organization to plan, configure, upgrade, optimize, administer and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and anticipated workloads.
Progent's certified SQL Server developers and DBAs can provide remote expertise to assist businesses of all sizes to build, administer, and maintain applications powered by Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server consultants can provide help with any facet of application development in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent is one of the most expert information technology consulting companies for integrating e-mail solutions based on Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the benefits of Exchange Server 2000 for common situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Progent's support services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting updates to your servers, endpoints scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things devices like alarms and robotics.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Progent has over 10 years of experience integrating, and supporting the core components that make up Microsoft System Center and can assist your organization to plan, install, support, and fix your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can assist you to upgrade to the current version of System Center from an older one or from another datacenter management solution to provide the benefits of enterprise-class deployment, management automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Progent can assist you to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and maintain hybrid ecosystems that transparently integrate local and cloud resources.
