Additional Topics of Interest
Operations Manager Migration Remote Support
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and fixing System Center Operations Manager solutions and offer companies of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Cisco Telepresence Consultant
Progent offers the expertise of a veteran consultant with years of hands-on experience installing, maintaining, and upgrading video conferencing systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network management team, your Internet Service Provider, and your video conferencing platform supplier to assist your company increase the business value of your telepresence ecosystem.
Computer Consultants for VoIP
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security plan, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Excel 2003 Technology Professional
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote support services to assist you to design, program, test, deploy, administer, and troubleshoot applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to move your current Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different versions of Excel. Progent offers on-demand help to clients looking for a quick fix to a stubborn issue related to Office Excel and Progent can also provide full project management services for migrating or developing mission-critical application software based on Office Excel. Progent's cost-effective online training classes for Excel can be customized to address the needs of individuals or groups.
Microsoft Dynamics GP ERP IT Consulting
Dynamics GP/Great Plains allows you to grow and manage your company better by offering easy access to decision-driving information and a fast ROI. Microsoft Dynamics GP/Great Plains confers major productivity benefits such as its ability to extend the presence of your company, handle your financials, computerize financial operations, unify processes throughout your business, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase cash flow. Progent can help you configure and maintain a robust, safe server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP support professionals to make sure you reap the full advantages of your Dynamics GP software.
Windows 8.1 Upgrade Consultants
Progent's Microsoft-certified experts can provide a range of network consulting services to help organizations of any size to install, manage, and support environments that incorporate workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help create test labs to evaluate Windows 8.1 and develop and manage Windows 8.1 migration projects based on industry best practices.
Monitoring and Reporting Network Consultants
Small to middle size companies can now enjoy all the benefits of Operations Manager and also have fast access to Progentís Microsoft certified IT support professionals. With Progent's affordably priced IT support packages, mid-size organizations can select a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company information systems enterprise-class availability, security and performance.
Microsoft Office XP Network Consulting Firm
Progent's pricing policy is to bill for remote service and in-person visits per minute. As a result, you owe only for delivered support. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in regions where Progent offers in-person service, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. Also, Progent imposes no minimum charge and asks no monthly commitment for services delivered during regular business hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you won't be forced to permit minor problems to fester.
ProSight IT asset documentation management Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as 50% of the time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
ProSight Hosting for Virtual Servers Professional
Progent's ProSight Virtual hosting services offer small companies a range of advantages including reduced capital costs, savings on operational expense, better executive focus, enterprise-class security, greater availability, and business continuity.
Microsoft Operations Manager Case Study
Before Progentís MOM-based solution, network problems were handled reactively, after workers were impacted by them. With the help of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to address network problems before they grow to be serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers know that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class availability, safety and performance.