Alaska Computer Network Consultant
for Small and Midsize Business Networks:
Remote Consulting and Repair
For small business network systems located in the state of Alaska, Progent's Microsoft and Cisco certified consultants can provide remote phone help and troubleshooting to solve your computer network problems quickly and affordably. Progent has developed world-class skills, sophisticated tools, and support databases to identify and resolve computer network problems without the cost and time delays normally associated with in-person technical service dispatches. In case your Alaska organization is located outside of the larger metropolitan areas such as Anchorage, Juneau, or Fairbanks, your local network support choices may be limited in skills, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progent's team of network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical tasks for a extensive range of customers. This means you obtain not only the technical competency needed for the job, but a professional with proven methods for applying those skills to deliver affordable network solutions.
NetDocs Consulting Services
NetDocuments is a cloud-based document management system designed specifically for the legal profession. Progent can provide the services of NetDocs consultants who can deliver expert advice to assist you to design, deploy, manage, optimize, or troubleshoot a DMS solution powered by NetDocuments. To learn about Progent's consulting services for NetDocs, go to NetDocuments DMS consulting support.
Collaborative Technology Consulting Services for Teleworkers
Progent can assist small and medium-size businesses to configure collaborative platforms like SharePoint and Teams to make it easy for their at-home workforce to engage in positive interaction with fellow workers and customers. For information about how Progent can help organizations to integrate and maintain collaboration applications for telecommuters, visit collaborative software consulting services for telecommuters.
Cisco Firepower NGFW Firewalls Integration Experts
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized management and automation of modern cybersecurity capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can assist your organization to design and carry out an efficient migration to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds. For details about Cisco's Firepower family of NGFWs Firewalls, see Cisco Firepower Series firewalls consulting experts.
CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Certified security management consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of skill that IT security managers are expected to master. It gives executive management the assurance that those who have qualified for their CISM credential have the experience and knowledge to deliver efficient cybersecurity administration and consulting services.
Cisco VoIP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, configuring SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Planning and Deployment Consulting for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki wireless AP consultants provide remote and on-premises support services to help businesses of all sizes to design, install, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products including switches, routers and firewalls to create a seamless network infrastructure that delivers the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their location or computing device. (See Meraki switches integration.)
Microsoft System Center 2016 Consulting Services
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; unified management of mixed-OS environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous release of System Center, or debug your System Center solution.
Migration Consulting Support for Windows 10
Progent's Windows 10 migration consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Windows 10 provided by Progent include Return on Investment estimates, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, automated provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and post-migration consulting support.
Private Cloud Hosting Services
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a group of network experts based in the Tampa area, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and senior DRBC preparedness consultants. Progent can also assist your business to design and implement a move to the Flexential data center with services like planning system architecture, specifying hardware, system configuration and testing, debugging, setting up online network management, and educating your IT support team. For details, visit Progent's private cloud VM hosting service at Flexential Colocation Center in Tampa FL.
WatchGuard Firewall Integration Expertise
Progent's WatchGuard consultants can help you deploy WatchGuard Firebox Firewall/VPN security gateways that align with your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard security gateways, visit WatchGuard firewall configuration consulting.
Stealth Penetration Testing Experts
Stealth intrusion testing is a key part of any overall IT system security strategy. Progent's security experts can perform extensive penetration checks without the awareness of your company's internal network support resources. Unannounced penetration checking shows whether current security defense systems such as intrusion detection warnings and event log analysis are properly configured and actively monitored. Progent can provide ongoing automatic penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks common to modern versions of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Assessment Services.
Exchange Server 2013 Upgrade Consulting
Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned structure. These improvements affect vital IT areas like ease of administration, availability, security, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can deliver remote or on-premises support to assist your organization to administer, optimize and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise, Exchange 2019 planning and deployment help, and Office 365 Exchange Online consulting to help you upgrade to a more current version of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.
VoIP Solutions Consulting Services for Teleworkers
Progent can help small and mid-size organizations to deploy VoIP technology to give their remote workforce the benefit of virtual extensions of the corporate phone network. For details about ways Progent can assist your teleworkers to integrate and troubleshoot VoIP platforms, visit VoIP expertise for at-home workers.
Contact a Progent Network Support Expert
To learn how you can access a Progent computer consultant for online or onsite assistance, call
An index of content::
Cisco Virtual Private Network Online Consulting
Cisco VPN Support
Cisco's security and remote access technology for small to mid-size companies offer a complete range of manageable protection products to let you safeguard your wired and wireless information system. Cisco's VPN product family includes routers and switches, firewalls, and VPN access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and CCNP certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align best with your business objectives.
Configuration Smartphone
Cisco Meraki wireless Network Engineer
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of all sizes to deploy, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Microsoft 365 and iOS Support and Setup
Microsoft 365 AD Connect IT Consulting
Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 and local Exchange deployments. This permits you to have certain mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
Immediate Exchange 2013 Server Remote Support Services
Consultancy Exchange 2013 Disk Availability Group
Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange 2010 and introduces important new features plus a revamped structure. These enhancements affect vital IT areas like manageability, high availability (HA), security, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing online support and management services for Microsoft Exchange 2013.
SCOM 2012 R2 Remote Support
SCOM 2012 R2 Professionals
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and fixing SCOM environments and offer organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
VMware Cross vCenter NSX Consultancy
Top Ranked VMware VCDX Services
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, configure, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.
After Hours Solaris with Windows Engineer
After Hours Windows, UNIX, Solaris Technology Consulting
Progent's UNIX platform support services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient single source to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Solaris Professionals
24x7 Solaris Online Technical Support
If your office network combines Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive network that allows all your operating systems to coexist for simple administration, seamless information exchange, high availability, superior performance, and tight protection. Progent's Sun Solaris and MS Windows integration assistance offerings include network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network help and repair, in-person technical support, and Help Desk Call Center outsourcing.
SentinelOne Endpoint Protection Services
SentinelOne Endpoint Protection Consultant Services
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
24/7/365 ASA 5510 Firewall Remote Consulting
IT Consultant ASA 5540 Firewall
Progent's Cisco certified networking experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Juniper J Series Firewall Cybersecurity Group
Juniper J Series Firewall Protecting
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
IT Manager MSF
Network Service Developing Phase: Pilots
When performing IT tasks for enterprise clients, Progent uses a structured approach driven by specified milestones so as to achieve financial, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design tuning, and professional implementation. All phases are documented to make available a comprehensive description of technical services delivered and to help in ongoing system maintenance.
Urgent Email Image Spam Protection Consultancy
24-Hour ProSight Email Data Loss Protection Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Microsoft Windows 8.1 Upgrade Contractor
Windows 8.1 Remote Desktop System Recovery
Progent's engineers can provide a variety of network consulting services to help companies of any size to deploy, manage, and support IT systems that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to design and configure testing labs to assess Windows 8.1 and plan and implement Windows 8.1 migration projects based on industry best practices.
Remote Network Monitoring Support
Operations Manager On-site Support
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are vital to preserving the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can afford a level of protection that was previously reserved for enterprises. Progent can provide several RMM solutions available as low-cost service packages created to assist your company to identify and resolve a an array of network issues before they can disrupt your business.
Services Network infrastructure patch management
IoT device patch management Specialist
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Consulting Services VMware Site Recovery Manager and NSX Integration
VMware Site Recovery Manager Compliance Consultant Services
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent runbook for recovering services quickly following a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to design, configure, test and administer a DR solution based on VMware SRM.
Emergency Configuration System Center 2016 Security
System Center 2016 Hybrid Cloud Integration Integration Services
System Center 2016 provides major enhancements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.
Symantec Raptor Security Audit Services
Symantec VPN Information systems Security Outsourcing
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor family or help you migrate to newer firewall/VPN technology. Progent can also help you create and execute a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, managed security and virus defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical support, administration, training, and security expertise.
NetDocs Upgrade Consult
NetDocs and Exchange Consulting Services
NetDocuments (NetDocs) is a cloud-based document management system built for law practices. Progent can provide online access to NetDocuments consultants who can assist your law firm to plan, deploy, manage, optimize, or debug a document management system (DMS) environment powered by NetDocs.
Immediate Outsourced IT Services Problem Escalation Through Teamwork
Best Practices Small Business Network Consultant
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional experience, at the front lines of IT support, executing a broad range of technical tasks for an extensive mix of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into shared leading practices standards that Progent teaches its support staff. This means that you get not only world-class technical capability, but also a support engineer with field-tested methods for applying computer knowledge to solve real-world network problems efficiently.
Emergency Specialists System Center 2016 Endpoint Protection
System Center 2016 Configuration Manager Professional
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced IT support programs, small organizations can select a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks enterprise-class reliability, protection, and performance.
ProSight Duo MFA On-site Technical Support
ProSight Duo MFA Engineer
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other personal devices.
Ransomware Defense Consulting Services
Open Now Cisco Expert Ransomware Cleanup Professionals
Progent's certified security and compliance engineers can oversee cybersecurity audits of enterprise-wide security to validate your company's cybersecurity profile adherence to key industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring, on-demand network-wide security audits, and targeted cybersecurity evaluations for specific areas of cybersecurity like Active Directory or cloud applications. Progent's certified security experts can also run extensive information security tests to validate your company's compliance with recognized international security standards including HIPAA, NIST, and ISO.
Remote Support Services 24x7 Call Center
Network Consultant Help Desk
The Help Desk Call Center service model adopted by Progent's Technical Response Center offers small companies an dependable option to dependence on freelance consultants by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 availability of emergency assistance, escalation capability to appropriate engineers for handling even the most difficult issues, service consistency and dependability, quick follow-up enforced by veteran IT service administrators, a choice of easy-to-use techniques for requesting support tasks, plus a high level of process visibility enabled by ticket tracking and available through a web portal.
Network Engineer SQL Server 2016 and Power BI
Microsoft Certified Computer Consultant SQL Server 2016 Standard
SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, availability, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite support to help businesses of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
24/7 Windows Server 2012 R2 Hyper-V 3.0 Professionals
Expert Microsoft Certified Windows Server 2012 R2 Hyper-V Technology Consulting
Progent's network professionals can help you evaluate the possible benefits of Hyper-V-powered server virtualization for your business, conduct pilot implementations to verify Hyper-V's compatibility with your production software, assess your network infrastructure for smooth performance with virtual server solutions, help you in moving to Windows Server 2008 and setting up Hyper-V, train your IT personnel to track and administer Hyper-V, provide expert consulting help for improving the security of your virtual machines, establish and validate business continuity procedures that optimize system availability, and deliver ongoing consulting and technical support including affordable online repair and turn-key Help Desk services.
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