Alaska Network Consultants
for Small and Midsize Business Information Systems:
Online Help and Repair
For office networks located within the state ofAlaska, Progent's Microsoft qualified engineers can deliver remote phone support and troubleshooting to repair your computer network troubles fast and affordably. Progent has developed world-class skills, sophisticated utilities, and support databases to identify and fix IT problems without the expense and delays associated with on-site technical service dispatches.
If yourAlaskasmall business is located beyond the larger urban areas such asAnchorage, Juneau, or Fairbanks, your local computer support choices may be limited in expertise, or not available during urgent situations. This results in a office network that is unusable or causing wasted time due to technical problems continuing for too long. Progent’s staff of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a extensive range of clients. This means you obtain not only the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver excellent network solutions.
ProSight Data Protection Services ECHO Managed Backup
ProSight Data Protection Services (DPS) ECHO offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services ECHO automates your backup activities and allows rapid recovery of vital data, apps and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Learn about Progent's entire ProSight family of low-cost network monitoring and management services for small businesses.
Eliminate Dependence on Freelance Consultants
By developing a partnership with a full-service IT consulting and support company like Progent as opposed to a freelance consultant, your company is assured timely availability of experienced experts when you need them. You no longer have to worry that sickness, training, time off, or conflicting jobs with different customers will leave you without help during a crisis.
MS Project Server Integration and Training
Progent's Microsoft Project Server and Project Online consultants offer advanced online and onsite support for Microsoft Project Server as well as for all Microsoft platforms that work closely with Microsoft Project Server. Consulting services provided by Progent include Microsoft Project Professional set up, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management,Office Excel and Microsoft 365 Excel development, plus PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE engineers to assist you to enhance your infrastructure to support local, branch office, at-home, and mobile users so they can use Microsoft Project Server to work together securely and productively. Progent's security experts can help your IT team to define and police security workflows that protect sensitive project data without interfering with the productive sharing of authorized data.
Design and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless access point consultants provide online and onsite support to assist organizations of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, performance, security, ease of management and availability for wired and Wi-Fi users irrespective of their location or device. (Check out Cisco Meraki switches consulting and troubleshooting services.)
Planning and Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was published over a a dozen years, and Progent has the scope of technical knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid deployment is most sensible for your company; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in individual jobs associated with your SharePoint 2013 migration.
PC Desktop Support Services
Progent offers a broad array of cost-effective services to assist your business to install, configure, repair, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 10 planning support, Microsoft Windows 8.1 integration expertise, Windows 7 technical support, Microsoft 365 integration, and 64-bit computing expertise.
64-bit Computing Migration Help
Progent’s 64-bit upgrade support specialists can help your organization to update your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of moving to 64-bit computing, plan an economical migration strategy that minimizes business disruptions, and deliver timely online help to aid you to install 64-bit operating systems and applications on your existing computers. Progent's Microsoft-certified engineers can help you to integrate the 64-bit versions of Microsoft platforms such as Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.
Online Help Desk Services for Small Organizations
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, managing accountability, screen sharing, status tracking, problem solving, and and reporting. Intended for small businesses with few dedicated service technicians for desktop issues, Progent's Help Desk Services provide remote support at a significant discount off Progent's regular desktop support rates. Progent can also provide rapid as-needed escalation to subject matter consultants to resolve challenging issues. For more information, see Progent’s remote desktop Call Center services for small organizations.
WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard consultants can help you deploy WatchGuard Firepower Firewall/VPN security appliances that align with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade to modern WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard firewalls, visit WatchGuard firewall integration consulting.
Extended Hours Online Technical Support
Progent's economical after-hours remote technical support program provides companies round-the-clock access to online support from Progent's Technical Response Center. Services available beyond standard business hours include resolving issues with Microsoft servers, Microsoft Windows desktop support, assistance with Microsoft Office programs, network and system backup and recovery, and fundamental routing and switching help for Cisco technology.
Google Cloud Platform (GCP) Integration Consulting
Progent's Google Cloud Platform (GCP) integration experts can provide cost-effective remote and onsite consulting to help companies of any size to move all or part of their critical IT resources to Google Cloud Platform services. This can reduce time and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Progent's Cloud Integration Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level platform that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid networking model that combines on-premises and cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consulting experts can provide budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost advantages of moving to WS 2012 R2 and adopting a hybrid local/cloud-based model for your computing environment. Progent can provide full-service project management support to help you design and carry out a smooth move to Windows Server Essentials, Microsoft 365, and other Azure Cloud applications and services. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange and Microsoft Azure planning and integration support.) Progent also offers as-needed consulting, troubleshooting, and training.
Get in Touch with a Progent Computer Consultant
To learn how to contact a Progent network support expert for online or on-premises assistance, phone
An index of content::
Top Quality Small Office Providers
Small Office System Consulting Services
Progent provide businesses of all sizes world-class network online or in-person consulting for information systems based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also can provide security consulting for companies ranging from the small office to the worldwide enterprise.
After Hours Microsoft Windows 2000 On-site Technical Support
Windows Server 2000 Upgrade Consulting
Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and IT consulting services for the complete line of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows 2000 Server integration, update, and support offerings include network design, deployment, project management, on-site and off-site technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
24x7 Remote Support Services Comprehensive Event Management
Technical Consultant Microsoft Operations Manager
Remote 24x7 monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can afford a degree of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as economical services created to assist your company to identify and resolve a most IT network problems before they can disrupt your business.
Online Support Windows Server 2016 Virtual Machine Load Balancing
Windows Server 2016 Technical Support
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a disaster recovery solution built around Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.
Remote Monitoring and Reporting Technical Support Services
MOM 2007 Support and Setup
Progent offers a selection of network support bundles for small organizations. These IT outsourcing and server monitoring services are based on the proactive problem solving abilities of Microsoft System Center Operations Manager, a state-of-the-art server and IT support software platform that monitors the availability, throughput, and security of your information system and isolates incipient problems before they can bring down your network. With Progent's affordably priced IT support programs, small companies can choose a simple co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.
Co-managed Heldesk Network Consulting
Virtual Service Desk Network Consultant
Progent’s Co-managed Call Center service allows your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's pool of veteran desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Microsoft 365 migration PowerShell Remote Support
Exchange Online Archiving Network Engineer
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email infrastructure to lower capital costs and management overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a solution that aligns with your business needs and budget, carry out an efficient move from your existing Exchange system to one that incorporates Exchange Online, train your IT staff and users, and deliver ongoing consulting and technical support.
Windows 10 Trusted Boot Computer Engineer
Microsoft Windows 10 Evaluation Engineer
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and post-migration consulting support.
McAfee Auditing
SIEC Solutions Cybersecurity Firms
For smaller businesses, computer security and regulatory compliance is too complex to master but too risky to overlook. The world's largest enterprises have been hacked, and the top cloud services have occasionally been knocked out. It seems as though there's no place to run. Progent makes it economical for small and midsize organizations to carry out vital security tasks effectively by offering the advantage of billable time to the nearest minute without any minimum charge for online support. You can have the help of a seasoned information consultant to deliver precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.
24-7 Microsoft System Center Operations Manager Help and Support
Microsoft System Center Operations Manager Specialists
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Microsoft SQL Server 2019 Professionals
SQL Server 2019 Web Remote Support Services
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to assess the advantages for migrating to SQL Server 2019 and can deliver rapid remote or on-premises contact with experts in system planning and deployment, application programming, SQL Server management, and network security.
Peppercon eRIC Engineers
Aten IP9001 Professional
Remote management cards give network managers full control over a server without the need for an on-site visit. Through these management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide low-cost remote technical assistance. Progent is familiar with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
ProSight Private Cloud Hosting Services Consultant Services
Professionals ProSight Virtual Hosting
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's production servers in a solution that gives the maximum level of availability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are built on mature virtualization techniques that enable small companies with mixed- platform environments to save significantly on the costs of capital equipment, system support, and IT management while achieving world-class reliability and an unmatched degree of vendor independence.
Hybrid Microsoft 365 solutions Professionals
24x7 Microsoft Certified Hybrid Exchange Online and Exchange on-premises Online Help
Microsoft has made a strong effort to enable transparent hybrid environments that combine Microsoft 365 and local Exchange systems. This allows you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on schedule and on budget.
SMS Server Upgrade Online Support
24x7 Microsoft SMS On-site Technical Support
Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software by making it simpler to install system images, control mobile devices, and run management utilities. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects involving areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower cost and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you define sensible procedures and policies to manage handheld computers and smart portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that incorporates policies, procedures and IT products to keep your IT computer system safe.
After Hours iOS patch management Engineers
Consult Firewall patch management
Progent's support services for software/firmware update management provide organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as sensors and robotics.
Microsoft .Net Network Management
Microsoft Certified Expert Windows .NET Assessment
Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support professionals can help you plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
VBA for Mac Professional
Outsourcing Visual Basic for Mac
Microsoft Office for Mac allows Mac users to run the industry's most popular business applications. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for networks that mix Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows systems.
Exchange 2010 Migration Consult
Exchange Upgrade Services
Progent's Microsoft-certified consultants can provide affordable online and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your new messaging system, educate your IT team and users to get them up to speed rapidly on Microsoft Exchange Server 2010, and offer ongoing management services and engineering help. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
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