For business computer networks located anywhere in the state ofAlaska, Progent's Microsoft and Cisco certified engineers can provide phone support and troubleshooting to repair your computer network problems fast and affordably. Progent has acquired enterprise-level expertise, software utilities, and support databases to identify and fix computer network problems without the expense and delays normally associated with on-site service dispatches.

If yourAlaskasmall business is situated beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby network support choices may be limited in skills, or unavailable during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís team of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a broad range of customers. This means you obtain not just the technical know how needed for the job, but a professional with demonstrated methods for applying that expertise to provide efficient network solutions.

Business Intelligence Reporting and Analytics Consulting and Development
Progentís business information reporting experts can provide remote and on premises consulting to assist you with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and deploying an advanced business intelligence environment. Progent's BI experts can help you to support your existing BI system, help you to migrate reports from a discontinued reporting product to a modern one, and deliver as-needed online training to meet your individual needs. Progentís business reporting professionals can provide expertise in the leading business intelligence reporting platforms including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.

Citrix Desktop Virtualization Consulting
Progent's Citrix desktop virtualization experts can assist you to plan, implement, manage, and support a virtual Windows application delivery system by providing Citrix XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and maintain an off-site datacenter that offers high uptime, advanced protection, and fast disaster recovery. Progent can also assist you with additional virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

Fortinet Firewall Integration Experts
Fortinet next-generation firewalls are leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet FortiGate security appliances to protect your IT assets at the network edge, within the data center core, at branches, and at the cloud edge. To find out more, see Fortinet FortiGate firewall experts.

Juniper Networks Consulting
Progent's Juniper-certified network engineers can assist your company to design and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate smoothly from outdated devices to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network control software to help you to simplify the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist organizations manage environments that include a mix of Juniper's software platforms.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small organization's servers in an environment that gives the highest level of dependability and scalability and is also easy to transfer to any data center. Progent's Private Cloud hosting services are built on mature virtualization platforms that allow small businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, system support, and IT management while achieving world-class reliability and an unmatched degree of vendor flexibility. Learn about Progent's ProSight family of managed services for small and mid-size organizations.

Dynamics GP Migration and Integration Consulting Services
Progent has supported Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided system integration, customization, training, and troubleshooting services since the product's original release. Progent offers advanced expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, validate, and implement an efficient upgrade from a an outdated version of GP to the newest version of Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.

SonicWall-certified Firewall Consultants
Progent's SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security plan and design protection into your corporate practices. To learn more, visit SonicWall firewall integration consulting services.

SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and carry out an efficient migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support services ranging from on-demand design review or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget. To learn more, refer to SQL Server 2017 integration expertise.

Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 includes significant enhancements in key areas such as speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services including planning, deployment, administration, troubleshooting, and application development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 deployment. In case you are already running SQL Server 2014, Progent can help your company to perform a smooth upgrade to SQL Server 2016.

Design and Deployment Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants offer Cisco Aironet wireless access point configuration support and Cisco wireless controller consulting to help you benefit from the IEEE 802.11ac Wi-Fi specification to triple the speed for your wireless LAN while extending the coverage.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports transparent hybrid environments that integrate Office 365 and local Exchange. This allows you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget. For more information about Progent's consulting support for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE configuration consultants can assist organizations of any size to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent offers affordable remote or onsite expertise to help you to migrate smoothly to an advanced communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help your business to plan, configure, operate and repair a BDR solution built on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting and management.

Consulting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have over a decade of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and tune System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix serious issues uncovered by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to migrate efficiently from Operations Manager 2016 to Operations Manager 2016.

Virtualization Support
Virtualization technologies allow businesses to optimize utilization, streamline network management, and enhance application continuity and data protection. run multiple virtual servers on one actual processor. Common applications for virtual servers are hardware consolidation, low-cost hosts for applications that require older OS software, and economical quarantining of application programming or pilot environments from production ones. Progent's virtualization technology consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking support services, Microsoft Windows 2008 Hyper-V Virtual Server help, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer support. Progent can configure virtual machines to maximize speed, dependability and manageability while at the same time lowering costs; suggest and validate disaster recovery strategies that reduce productivity loss in case of a catastrophic failure; and deliver ongoing maintenance, repair, and consulting services as computer technology evolves.

Contact a Progent Computer Consultant
To learn how to get in touch with a Progent computer support expert for online or on-premises support, call 1-800-993-9400 or go to Remote Computer Support.



An index of content::

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.

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    Microsoft Exchange 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements affect key IT areas such as manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient test and deployment plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable remote support and management services for Exchange Server 2013.

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    System Center 2016 provides major improvements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that include Linux, Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

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    Progent can help small and mid-size businesses to configure IP voice solutions to provide their telecommuters the benefit of seamless access to the corporate phone network.

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    Microsoft ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing applications of any sized business against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server experts can show you how to design, rationalize, test, implement, configure and support the any edition of ISA Server 2006 on your network.

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    Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a level of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management solutions available as low-cost service packages designed to help your company to detect and fix a an array of network issues before they get big enough to impact your business.

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