For small business networks located in the state of Alaska, Progent's Microsoft qualified consultants can provide online assistance and troubleshooting to solve your computer network troubles quickly and cost effectively. Progent has developed world-class skills, software tools, and support databases to identify and fix network problems while avoiding the cost and time delays normally associated with on-site technical service dispatches.
If your Alaska organization is located beyond the larger urban areas such as Anchorage, Juneau, or Fairbanks, your nearby network support choices may be limited in technical capability, or unavailable during urgent situations. This results in a computer network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of network professionals average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a extensive range of customers. This means you get not just the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to deliver efficient network solutions.
In-depth Experience with Microsoft's Leading Server Solutions
Progent's staff of IT consulting experts can assist large businesses to plan, install, and manage major rollouts of key Microsoft technologies by providing support like Microsoft Active Directory configuration, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 design and installation, Skype for Business Server migration consulting and Lync Server 2013 management, plus SQL Server 2016 integration and SQL Server 2014 application development. Progent has helped some of the world's largest companies to integrate solutions based on Microsoft products and offers branch office IT supports for enterprises with branch offices in the or major cities across the U.S.
Some Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Some of the typical remote Cisco router consulting services available from Progent are setting up hostname, IP addressing, routing tables, T1, and user accounts; setting up HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing tables, line settings and BGP peering arrangements; updating router's IOS image; validating router failover; resolving VPN problems; making a network diagram and documenting router setup; plus security and business recovery planning.
Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's extensive family of productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are available in a variety of product bundles targeted at customers ranging from individuals and households to global enterprises. Progent can provide quick and easy remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to understand the many subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and maintain hybrid solutions that transparently integrate local and cloud products and services.
SharePoint 2019 Server and SharePoint Online Services
SharePoint 2019 delivers much of the modern experience drawn from SharePoint Online, serving as a crossover release that bridges the traditional experience of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting expertise, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a cohesive intranet system. To find out more, see SharePoint 2019 Server planning and deployment consulting.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with replication to deliver rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles apart. Progent offers the skills of a certified NetApp MetroCluster consultant who can help you to design, deploy, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining aggregate layout, setting up volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your MetroCluster disaster recovery solution to verify compliance with industry standards and government mandates.
Cisco Voice over IP Phone and IP Video Phone Integration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, formerly branded CallManager, or with Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM apps that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE internetworking, installing ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco SRST solutions for survivability.
Progent's Consulting, Development and Training Services for Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide range of online services to help you to design, program, pilot test, deploy, administer, and debug applications powered by any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the latest releases of Excel, support Excel on iOS and Google Android smart phones and tablets, and resolve compatibility problems between different releases of Office Excel. Progent can provide as-needed help to organizations looking for a quick fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business applications built on Excel. Progent's cost-effective online training classes for Excel can be customized to address the needs of individuals or teams.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The interview is intended to help evaluate your company's ability either to block or recover quickly after a ransomware attack. Progent will work with you personally to collect information about your current security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient security and backup/recovery environment that aligns with your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.
Google Android Smartphone Integration
Progent's Android phone and tablet integration consulting have years of experience providing remote and on-premises assistance for organizations of any size who want to incorporate Android phones into their information systems so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of skills to resolve network problems that span multiple manufacturers and that entail a combination of older and current technology. Progent offers cost-effective online technical support to assist you with any facet of planning, deploying, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to assist you to resolve especially challenging IT issues, or Progent can provide comprehensive project management services to ensure that you finish strategic IT projects on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers support for all major operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual classes to help you manage and operate Android phones securely and productively.
Cisco ASA and PIX Firewall and Firepower Services Expertise
The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your company to design, configure, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Active Directory Design and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory consultants have broad experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, lost AD objects, clean-up of beta application configuration objects in on-line Active Directory environment, and repair of failed setups of AD and AD-integrated applications. Progent is also skilled in working with ďexpert onlyĒ Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment techniques that address important areas including AD naming conventions, hierarchical structure, IT management model, selection and structure of group policy objects, as well as security and monitoring definitions. Progent can also anticipate the implications of alternate server and service implementations on functionality and performance. Progent can assist companies to plan and install configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.
Microsoft Azure Planning and Integration Consulting
Progent's Azure planning and integration experts can assist you with any phase of Azure cloud integration including needs analysis, readiness assessment, system architecture, pilot testing, deployment, automated management, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewall appliances and VPN connections so that your users can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid ecosystem that transparently combines physical datacenters with Azure resources.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.
Design and Configuration Consulting for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants offer Aironet Wi-Fi AP consulting and Cisco Wi-Fi controller consulting to help you benefit from the 802.11ac Wi-Fi standard to get three times the performance for your wireless network while increasing the area covered.
Microsoft Dynamics GP (Great Plains) Support
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud readiness, works with the most popular handheld devices, permits single login with Microsoft Azure Active Directory, and tightens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and hands-on experience to resolve the many technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.
Contact a Progent Computer Support Expert
To learn how you can access a Progent network consultant for online or on-premises help in , call 1-800-993-9400 or go to Online Computer Help.