For small business networks located anywhere in the state of Alaska, Progent's Microsoft certified consultants can provide remote phone assistance and remote troubleshooting to fix your network problems quickly and affordably. Progent has acquired enterprise-grade skills, software utilities, and support databases to identify and repair IT problems without the high cost and time delays normally associated with onsite technical service visits.

If your Alaska business is situated beyond the larger metro areas such as Anchorage, Juneau, or Fairbanks, your local network systems support choices may be limited in skills, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progent’s staff of field proven network professionals average more than twelve years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a broad range of clients. This means you get not only the technical expertise needed for the task, but an expert with field proven methods for applying that expertise to deliver efficient network solutions.

Advanced Project Management Consultants
For enterprise project management assistance, Progent offers the services of senior information technology professionals with years of experience as technology project managers for application development, information systems implementation, and process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide world-class management expertise to assist enterprise customers to follow best practices to ensure that development or deployment projects are successfully completed on schedule and within budget.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that signifies expertise in network security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates pass a comprehensive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified network security audit consultant trained to help businesses in the fields of IS audit process, information technology administration, systems and architecture lifecycle, IT service delivery, protection of data assets, and disaster recovery preparedness.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings management, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables secure end-user self service, and delivers a single point of control for administering multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

Microsoft Dynamics NAV Consulting
The updated edition of MS Dynamics NAV ERP offers powerful innovations including tailored Role Centers, enhanced BI and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP professionals offer software development, configuration and debugging support to help you to benefit from Microsoft Dynamics NAV. Progent’s consultants can help you to connect Microsoft Dynamics NAV to other systems and programs. Also, Progent can help your organization to design and utilize data warehouses so you can enhance your knowledge of your operations, acquire additional clients, refine your sales strategies, and build successful alliances.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's ability to stop or recover quickly from a ransomware incident. Progent will work with you directly to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup system that meets your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

PC and Mobile Device Centralized Administration Consulting
Progent offers Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager (SCCM 2012) planning and installation and Intune expertise to centralize and streamline the administration of your desktops and web-facing mobile devices. Progent can help you to upgrade smoothly to Configuration Manager 2016 from a legacy device and application management platform or help you to enhance your current SCCM 2016 ecosystem to support your evolving business requirements.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. To read more, see Altaro VM Backup Certified Consultants.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to certify the skill of computer security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with any of the security disciplines covered within the GIAC accreditation including evaluating network security mechanisms, incident management and response, traffic analysis, web-based application security and SIEM solutions for compliance with regulatory mandates for reporting security events.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup protects critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to help your business to plan, integrate, operate and repair a BDR solution based on Barracuda Backup. For additional information, visit Barracuda Backup and disaster recovery consultants.

Get in Touch with a Progent Computer Support Expert
To find out how you can contact a Progent network support expert for remote or on-premises support in , call 1-800-993-9400 or visit Remote Computer Help.