Alaska Network System Support Services
for Small and Medium-size Business Networks:
Online Support and Repair
For business computer networks located anywhere in the state ofAlaska, Progent's Microsoft and Cisco certified engineers can provide phone support and troubleshooting to repair your computer network problems fast and affordably. Progent has acquired enterprise-level expertise, software utilities, and support databases to identify and fix computer network problems without the expense and delays normally associated with on-site service dispatches.
If yourAlaskasmall business is situated beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby network support choices may be limited in skills, or unavailable during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent’s team of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a broad range of customers. This means you obtain not just the technical know how needed for the job, but a professional with demonstrated methods for applying that expertise to provide efficient network solutions.
Business Intelligence Reporting and Analytics Consulting and Development
Progent’s business information reporting experts can provide remote and on premises consulting to assist you with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and deploying an advanced business intelligence environment. Progent's BI experts can help you to support your existing BI system, help you to migrate reports from a discontinued reporting product to a modern one, and deliver as-needed online training to meet your individual needs. Progent’s business reporting professionals can provide expertise in the leading business intelligence reporting platforms including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.
Citrix Desktop Virtualization Consulting
Progent's Citrix desktop virtualization experts can assist you to plan, implement, manage, and support a virtual Windows application delivery system by providing Citrix XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and maintain an off-site datacenter that offers high uptime, advanced protection, and fast disaster recovery. Progent can also assist you with additional virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.
Fortinet Firewall Integration Experts
Fortinet next-generation firewalls are leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet FortiGate security appliances to protect your IT assets at the network edge, within the data center core, at branches, and at the cloud edge. To find out more, see Fortinet FortiGate firewall experts.
Juniper Networks Consulting
Progent's Juniper-certified network engineers can assist your company to design and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate smoothly from outdated devices to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network control software to help you to simplify the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist organizations manage environments that include a mix of Juniper's software platforms.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small organization's servers in an environment that gives the highest level of dependability and scalability and is also easy to transfer to any data center. Progent's Private Cloud hosting services are built on mature virtualization platforms that allow small businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, system support, and IT management while achieving world-class reliability and an unmatched degree of vendor flexibility. Learn about Progent's ProSight family of managed services for small and mid-size organizations.
Dynamics GP Migration and Integration Consulting Services
Progent has supported Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided system integration, customization, training, and troubleshooting services since the product's original release. Progent offers advanced expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, validate, and implement an efficient upgrade from a an outdated version of GP to the newest version of Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.
SonicWall-certified Firewall Consultants
Progent's SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security plan and design protection into your corporate practices. To learn more, visit SonicWall firewall integration consulting services.
SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and carry out an efficient migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support services ranging from on-demand design review or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget. To learn more, refer to SQL Server 2017 integration expertise.
Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 includes significant enhancements in key areas such as speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services including planning, deployment, administration, troubleshooting, and application development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 deployment. In case you are already running SQL Server 2014, Progent can help your company to perform a smooth upgrade to SQL Server 2016.
Design and Deployment Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants offer Cisco Aironet wireless access point configuration support and Cisco wireless controller consulting to help you benefit from the IEEE 802.11ac Wi-Fi specification to triple the speed for your wireless LAN while extending the coverage.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports transparent hybrid environments that integrate Office 365 and local Exchange. This allows you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget. For more information about Progent's consulting support for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE configuration consultants can assist organizations of any size to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent offers affordable remote or onsite expertise to help you to migrate smoothly to an advanced communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help your business to plan, configure, operate and repair a BDR solution built on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting and management.
Consulting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have over a decade of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and tune System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix serious issues uncovered by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to migrate efficiently from Operations Manager 2016 to Operations Manager 2016.
Virtualization Support
Virtualization technologies allow businesses to optimize utilization, streamline network management, and enhance application continuity and data protection. run multiple virtual servers on one actual processor. Common applications for virtual servers are hardware consolidation, low-cost hosts for applications that require older OS software, and economical quarantining of application programming or pilot environments from production ones. Progent's virtualization technology consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking support services, Microsoft Windows
Contact a Progent Computer Consultant
To learn how to get in touch with a Progent computer support expert for online or on-premises support, call
An index of content::
MOM 2000 Case Study
24/7 MOM Case Study
Before Progent’s Microsoft Operations Manager solution, network issues were approached reactively, after users complained about them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent can now address network issues before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can resolve potential problems before customers suspect that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class reliability, safety and performance.
Emergency Cisco Security Network Specialist
Cisco Design Consultants
Progent can help your organization to deploy Cisco's infrastructure products to create a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas including resource consolidation, security and compliance, versatility, reliability, and recoverability.
Email Polymorphic Virus Protection Consultant
Professional Email Black Lists
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Exchange 2013 Disaster Recovery Setup and Support
Microsoft Network Consultants Exchange 2013 Migration
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements affect key IT areas such as manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient test and deployment plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable remote support and management services for Exchange Server 2013.
System Center 2016 Endpoint Protection Online Support Services
System Center 2016 and Exchange Integration Consulting
System Center 2016 provides major improvements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that include Linux, Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.
Work at Home VoIP Technical Support Services
Offsite Workers VoIP Consulting Services
Progent can help small and mid-size businesses to configure IP voice solutions to provide their telecommuters the benefit of seamless access to the corporate phone network.
24-7 Forefront TMG Security Evaluation
Internet Security and Acceleration Server 2006 Information Technology Consulting
Microsoft ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing applications of any sized business against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server experts can show you how to design, rationalize, test, implement, configure and support the any edition of ISA Server 2006 on your network.
Monitoring and Reporting Network Consulting
Network Monitoring Onsite Technical Support
Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a level of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management solutions available as low-cost service packages designed to help your company to detect and fix a an array of network issues before they get big enough to impact your business.
NetDocuments and Android Services
Consulting Services NetDocuments Integration
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for legal workflows. Progent can provide remote guidance from NetDocuments experts who can assist your law firm to plan, deploy, manage, optimize, or debug a document management system (DMS) solution powered by NetDocuments.
Azure Hybrid integration Consultant Services
Microsoft Azure cloud migration Developer
Progent's consultants can assist you with any phase of Microsoft Azure integration such as needs definition, prerequisites evaluation, solution architecture, pre-production testing, implementation, centralized administration, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help you to configure and debug firewall appliances and VPN tunnels so that your clients can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure-based services.
Biggest Consulting Microsoft SQL
Emergency SQL Server Replication Engineer
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge high-end applications that can provide your business a significant competitive advantage. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
ASA 5580 Firewall On-site Support
Professional ASA 5500
Progent's Cisco CCIE-certified networking experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Check Point 15000 Firewalls Security Organizations
Check Point Software Security Auditing
Progent's Check Point Software firewall experts can help you plan, deploy, and manage firewall solutions built around Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
Dynamics GP SSRS Services
Dynamics GP Development Consulting
Dynamics GP accounting offers analytics and reporting capabilities that allow you to monitor all business processes, sales and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you design reports that let you understand your business more thoroughly, turning raw data into useful management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver custom line-of-business application development and eCommerce solutions that integrate transparently with Dynamics GP.
Modern Network Security Consulting Services
ProSight Phishing Protection Consult
ProSight Enhanced Security Protection services offer economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Specialists ProSight Private Cloud Hosting Services
Private Cloud Hosting for Virtual Data Centers Consultant
Progent's ProSight Virtual Hosting service offers proven virtual server technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small businesses with a comprehensive information technology outsourcing alternative that enhances network dependability and protection, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and key business application servers hosted in a safe and reliable data center on a high-performance, high-availability virtual server set up and maintained by Progent's network service professionals.
SQL Server Capacity Planning Coding
Microsoft SQL Server System Support
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals and network users, lessening the difficulty of designing, integrating, managing, and using company information and analytical programs on platforms ranging from mobile devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Skype for Business Reverse Proxy Server Engineers
24 Hour MCSE Expert Certified Skype for Business and Cisco UC Consultant Services
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) voice communication. Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support services to assist you to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.
Microsoft Operations Manager Remote Support
MOM 2007 Technology Consulting
Progent provides a variety of network support bundles for small organizations. These information technology outsourcing and network monitoring services are based on the proactive problem handling abilities of Operations Manager, a next-generation network and IT management software platform that monitors the reliability, performance, and safety of your network and identifies potential problems before they can disrupt your network. With Progent's economically priced network service packages, small companies can select a simple co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
Select Topic: