For office computer networks located anywhere in the state ofAlaska, Progent's Microsoft certified technical team members can provide remote phone help and troubleshooting to solve your network issues fast and affordably. Progent has acquired enterprise-grade expertise, software tools, and support databases to diagnose and fix computer network problems without the high cost and time delays associated with in-person service calls.
If yourAlaskasmall business is situated beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby network systems support options may be limited in skills, or not available during urgent situations. This can result in a network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís group of network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a varied range of customers. This means you get not only the technical expertise needed for the job, but a professional with demonstrated methods for applying that expertise to provide cost effective network solutions.
SQL Server 2017 Integration Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to design and carry out an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support ranging from as-needed architecture review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget. To find out more, see SQL Server 2017 integration expertise.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 185 miles apart. Progent can provide the skills of a certified NetApp MetroCluster consultant who can help your business to design, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by delivering help with tasks such as assigning shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery system to prove compliance with information assurance standards and government mandates.
World-class Cisco Help from Expert CCIE-certified Engineers
Progent offers easy, quick, and economical access to Registered Cisco CCIE support professionals. CCIEs are highly-qualified networking experts who are awarded this top-level classification only after intense examination by Cisco. CCIEs are able to resolve even the most complex problems associated with network design, setup, repair, and service. Progentís CCIE experts work closely with Cisco engineers in analyzing issues with Cisco's IOS software and devising workarounds or acquiring patches to correct problems. Progent offers fast contact with a CCIE by phone so that you can get instant assistance for complex network troubles that are affecting worker efficiency but are outside the scope of your usual IT support providers.
Broad and In-depth Knowledge of Business Information Networks
Progentís group of more than 100 network experts means customers benefit from the leverage of more than 1,000 years of combined background and shared information to resolve the most vexing system problems. Progentís accredited network consultants have the knowledge and experience to come up with fixes fast and deliver them cost effectively.
Power BI Solutions
Progent's Power BI consultants can assist you to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can show you how to build and manage an on-premises, cloud based, or hybrid architecture to run Power BI. For details, see Progent's Power BI consulting services.
Collaborative Software Consulting Expertise for Telecommuters
Progent can assist small and medium-size organizations to implement collaboration platforms like SharePoint and Microsoft Teams to enable their telecommuters to engage in productive interaction with colleagues and other stakeholders. For details about ways Progent's consultants can help businesses to integrate and manage collaboration software for teleworkers, visit collaborative applications expertise for at-home workers.
BI Reporting Consulting and Troubleshooting
Progentís business information reporting consultants offer online and on premises consulting to assist you with any facet of business intelligence (BI) reporting from debugging or modernizing reports to planning and deploying a comprehensive business intelligence environment. Progent's BI consultants can help you to support your existing reporting system, assist you to upgrade reports from a discontinued reporting platform to a current one, and provide as-needed online training to meet your specific needs. Progentís business reporting professionals can provide experience in the leading BI reporting and visualization platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Online Training for Desktop Apps
Progent offers online instruction for a range of productivity applications. Progent's Online training covers areas that include Office 365 Excel and Power BI reporting, Office 365 Word VBA development, Publisher co-editing, Office Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 management. Webinar-based education offers all the advantages of traditional in-person sessions, including instant interaction between clients and teachers, but avoids the costs of travel and the hassle of attempting to accommodate the availability of multiple students.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help your organization with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Remote Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Packages built around the proactive problem solving abilities of Operations Manager, a cutting-edge server management software solution that tracks the reliability, speed and protection of your IT system and identifies problems before they can bring down your network. To provide additional insight about the performance and robustness of your network environment, Progent can help you integrate and operate popular network monitoring software powered by the Linux OS.
Microsoft Office Access Software Development
Progent's Office Access developers and consultants can provide economical remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar training for Access application programming and database management.
Design, Deployment and Troubleshooting Expertise for Microsoft System center 2012
Progent's System Center 2012 consulting experts have over a decade of background integrating, supporting and fixing the core platforms that make up Microsoft System Center and can assist you to design, install, support, and repair your System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also offers System Center 2016 migration consulting to help your organization to move to the latest edition of System Center from a previous one or from a third-party datacenter management solution to deliver the advantages of enterprise-class provisioning, automation, security, plus infrastructure and critical application performance monitoring.
Shared Help Desk Services
Progentís Help Desk sharing services allow your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the top professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and reporting. For more information, refer to Progentís Help Desk sharing services.
Expertise for IT Service Companies
Progent's expertise for network support companies enables you to take advantage of Progent's consulting engineers while retaining your own brand as a transparent extension of your network services team. For information about Progent's expertise for network support businesses, refer to Progent's consulting support for network service companies.
Exchange Server 2013 Migration Services
Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These improvements favorably impact vital facets of IT like ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can deliver remote or onsite support to help you administer, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date version of Exchange Server in an on-premises, cloud-based, or hybrid deployment.
Get in Touch with a Progent Computer Consultant
To find out how to contact a Progent computer support expert for online or on-premises expertise in #(state), phone 1-800-993-9400 or go to Remote Computer Help.