Alaska Network System Technical Support
for Small and Medium-size Business Networks: Remote Consulting and Troubleshooting
For office computer networks located anywhere in the state ofAlaska, Progent's Microsoft certified technical team members can provide remote phone help and troubleshooting to solve your network issues fast and affordably. Progent has acquired enterprise-grade expertise, software tools, and support databases to diagnose and fix computer network problems without the high cost and time delays associated with in-person service calls.
If yourAlaskasmall business is situated beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby network systems support options may be limited in skills, or not available during urgent situations. This can result in a network that is unusable or causing wasted time due to technical issues persisting for too long. Progent’s group of network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a varied range of customers. This means you get not only the technical expertise needed for the job, but a professional with demonstrated methods for applying that expertise to provide cost effective network solutions.
SQL Server 2017 Integration Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to design and carry out an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support ranging from as-needed architecture review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget. To find out more, see SQL Server 2017 integration expertise.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 185 miles apart. Progent can provide the skills of a certified NetApp MetroCluster consultant who can help your business to design, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by delivering help with tasks such as assigning shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery system to prove compliance with information assurance standards and government mandates.
World-class Cisco Help from Expert CCIE-certified Engineers
Progent offers easy, quick, and economical access to Registered Cisco CCIE support professionals. CCIEs are highly-qualified networking experts who are awarded this top-level classification only after intense examination by Cisco. CCIEs are able to resolve even the most complex problems associated with network design, setup, repair, and service. Progent’s CCIE experts work closely with Cisco engineers in analyzing issues with Cisco's IOS software and devising workarounds or acquiring patches to correct problems. Progent offers fast contact with a CCIE by phone so that you can get instant assistance for complex network troubles that are affecting worker efficiency but are outside the scope of your usual IT support providers.
Broad and In-depth Knowledge of Business Information Networks
Progent’s group of more than 100 network experts means customers benefit from the leverage of more than 1,000 years of combined background and shared information to resolve the most vexing system problems. Progent’s accredited network consultants have the knowledge and experience to come up with fixes fast and deliver them cost effectively.
Power BI Solutions
Progent's Power BI consultants can assist you to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can show you how to build and manage an on-premises, cloud based, or hybrid architecture to run Power BI. For details, see Progent's Power BI consulting services.
Collaborative Software Consulting Expertise for Telecommuters
Progent can assist small and medium-size organizations to implement collaboration platforms like SharePoint and Microsoft Teams to enable their telecommuters to engage in productive interaction with colleagues and other stakeholders. For details about ways Progent's consultants can help businesses to integrate and manage collaboration software for teleworkers, visit collaborative applications expertise for at-home workers.
BI Reporting Consulting and Troubleshooting
Progent’s business information reporting consultants offer online and on premises consulting to assist you with any facet of business intelligence (BI) reporting from debugging or modernizing reports to planning and deploying a comprehensive business intelligence environment. Progent's BI consultants can help you to support your existing reporting system, assist you to upgrade reports from a discontinued reporting platform to a current one, and provide as-needed online training to meet your specific needs. Progent’s business reporting professionals can provide experience in the leading BI reporting and visualization platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Online Training for Desktop Apps
Progent offers online instruction for a range of productivity applications. Progent's Online training covers areas that include Office 365 Excel and Power BI reporting, Office 365 Word VBA development, Publisher co-editing, Office Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 management. Webinar-based education offers all the advantages of traditional in-person sessions, including instant interaction between clients and teachers, but avoids the costs of travel and the hassle of attempting to accommodate the availability of multiple students.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help your organization with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Remote Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Packages built around the proactive problem solving abilities of Operations Manager, a cutting-edge server management software solution that tracks the reliability, speed and protection of your IT system and identifies problems before they can bring down your network. To provide additional insight about the performance and robustness of your network environment, Progent can help you integrate and operate popular network monitoring software powered by the Linux OS.
Microsoft Office Access Software Development
Progent's Office Access developers and consultants can provide economical remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar training for Access application programming and database management.
Design, Deployment and Troubleshooting Expertise for Microsoft System center 2012
Progent's System Center 2012 consulting experts have over a decade of background integrating, supporting and fixing the core platforms that make up Microsoft System Center and can assist you to design, install, support, and repair your System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also offers System Center 2016 migration consulting to help your organization to move to the latest edition of System Center from a previous one or from a third-party datacenter management solution to deliver the advantages of enterprise-class provisioning, automation, security, plus infrastructure and critical application performance monitoring.
Shared Help Desk Services
Progent’s Help Desk sharing services allow your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and reporting. For more information, refer to Progent’s Help Desk sharing services.
Expertise for IT Service Companies
Progent's expertise for network support companies enables you to take advantage of Progent's consulting engineers while retaining your own brand as a transparent extension of your network services team. For information about Progent's expertise for network support businesses, refer to Progent's consulting support for network service companies.
Exchange Server 2013 Migration Services
Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These improvements favorably impact vital facets of IT like ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can deliver remote or onsite support to help you administer, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date version of Exchange Server in an on-premises, cloud-based, or hybrid deployment.
Get in Touch with a Progent Computer Consultant
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An index of content::
Remote MOM Case Study
24 Hour Example Application MOM 2000
Before Progent’s MOM-based solution, network problems were approached reactively, after workers complained about them. With the help of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent can now address server issues before they becomes serious enough to impact network uptime. Because of MOM, Progent can resolve incipient problems before clients suspect that the problems exist. Progent has background with MOM 2005 and MOM 2000 to deliver small business networks enterprise-class availability, security and performance.
Microsoft Exchange 2003 Professional
Top Ranked Spam Filtering Consultancy Firms
Progent's Microsoft-certified professionals have more than 10 years of background delivering email solutions for companies that range from small offices to large corporations. Progent offers economical support for all editions of Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and facilitate off-site and mobile email connectivity. Progent’s Exchange support services can assist you in designing and executing a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange Server 2016. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can help you configure Outlook Web App for all major browsers. For e-mail virus defense, spam blocking and data data leak prevention, Progent offers Email Guard managed services.
Management Part-time CIO
Microsoft ERP Technology Consulting Services
Progent's team of application experts can provide in-depth support, software development, deployment help, and online classes for leading business applications that address key areas including ERP and MRP, financials, business analytics, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting services online, Progent can assist small businesses anywhere in the United States to eliminate the time and fees related to travel and on-site activity without sacrificing the high quality of consulting services.
Private Cloud Virtual Datacenter Hosting Consultants
Top Consultant Services Private Clouds for Small Businesses
Progent's Private Cloud Hosting service offers comprehensive hosting of a small organization's production servers in an environment that gives the highest level of dependability and expandability and is also easy to migrate to any data center. Progent's Private Cloud Hosting and Management options are based upon mature virtualization technologies that enable small and midsize companies with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Integration Companies Remote PC and Smartphone
Remote PC and Smartphone Business Computer Server Companies
Progent's remote access and wireless synchronization experts can help you to design and deploy secure access solutions for off-site desktop PCs, notebooks, and smartphones so they integrate seamlessly with your information network, allowing you to optimize the productivity of your remote workers.
ProSight Hosting for Virtual Servers Consult
ProSight Private Cloud Services Consulting
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
CCIE Certified Support Aironet 1800 Access Point
Aironet Network Consultant
Progent's Cisco-certified wireless experts can assist organizations of any size to design, deploy, administer and troubleshoot Cisco Aironet wireless access point environments to provide the throughput, range, capacity, expandability, security compliance and ease of management needed for transparent access between wireless and wired networks. Progent offers efficient remote and onsite consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Network Security Scan Specialist
Immediate Internal Security Inventory Technology Professional
Progent has put together two low-cost service bundles designed to allow small businesses to get an objective security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, an engineer runs an extensive examination of your network from outside your firewall to uncover possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a system scan from an authorized machine within your company firewall to assess vulnerabilities to internal threats. The two security inventory services are configured and executed from a secured external location.
Engineer Ubiquiti UniFi WiFi network
Consultants Ubiquiti UniFi AP
Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can assist organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to select, configure, and place UniFi Wi-Fi access points for your required coverage and throughput.
CIO Outsourcing
MS Certified Chief Information Officer Computer Engineer
Progent can provide small companies with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate IT products to improve business operations so they align better with your business objectives. Your business can create and install a well thought out information technology strategy without incurring the expense of a full-time senior IT executive.
Integration Services SharePoint 2013 Office Web Apps Server
SharePoint Business Connectivity Services Onsite Technical Support
Progent has been providing SharePoint consulting services since the first SharePoint product was published over a a dozen years, and Progent has the scope of technical know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; decide if an on-premises, online or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent offers full project management support or can assist in individual jobs related to your SharePoint 2013 migration.
Consulting Microsoft Financial Software
Dynamics GP Great Plains Accounting Outsourcing
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution based, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP family, offers an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you are able to license only the capability you currently require, with the ability to expand users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support experts can help you deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP/Great Plains.
Cisco Certified New Hampshire Network Manager
Wisconsin IT Service
If your company does not require immediate remote help but you think you will require assistance with your information system in the near future, you can save time and money and guarantee that the right expertise will be ready when you need it by contacting a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Kansas Technical Services
Massachusetts Small Office IT Consulting
If your company does not require urgent remote support but you think you will need assistance with your information system in the near future, you can conserve time and money and ensure that the appropriate expertise will be ready when you want it by contacting a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or email information@progent.com.
Technology Professional Redundant Network
Consulting Fully Redundant Network
Progent’s non-stop inter-site connectivity and 24x7 network infrastructure consultants can help small businesses create fault tolerant Interoffice connectivity via fully redundant networks featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office networks supported by zero-downtime EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide economical non-stop interoffice connectivity.
Cisco TelePresence System 3210 Consult
Polycom Video Conferencing Consultancy
Progent offers the services of an accredited consultant with expertise integrating technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or maintain a video conferencing environment that protects your current investment and optimizes the business value of your information system. Progent can also provide the services of network infrastructure consultants who can help businesses of all sizes to create and maintain a network that delivers the speed, reliability, security, and expandability you need to accommodate your video conferencing/telepresence solution.
Microsoft T-SQL Engineer
Open Now Microsoft SQL Server Network Consulting Company
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of a new generation of high-end applications that can provide your company a significant competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
Meraki Wi-Fi Access Point Support
24 Hour Meraki MR84 Access Point Technology Consulting
Progent's Cisco Meraki wireless access point experts provide online and on-premises support services to help organizations of any size to design, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security, manageability and uptime for wired and Wi-Fi users regardless of their mobility or computing device.
Automatic Topology Diagrams Network Consultants
ProSight Infrastructure Management Consultants
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, monitor, enhance and debug their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding devices that require important updates, or resolving performance issues.
Cisco Network Management Support Consultant
Urgent Cisco Network Management Network Services
Progent's Cisco-Premier network management engineers can help you to run Cisco's management tools alongside a selection of specialized third-party products to create a comprehensive network management strategy in order to keep your network running smoothly, fully utilize limited resources, guard your data, revive rapidly from device failure or deliberate assaults, and allow you to add or reassign valuable resources sensibly and economically as your business grows.
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