For office networks located within the state ofAlaska, Progent's Microsoft qualified engineers can deliver remote phone support and troubleshooting to repair your computer network troubles fast and affordably. Progent has developed world-class skills, sophisticated utilities, and support databases to identify and fix IT problems without the expense and delays associated with on-site technical service dispatches.

If yourAlaskasmall business is located beyond the larger urban areas such asAnchorage, Juneau, or Fairbanks, your local computer support choices may be limited in expertise, or not available during urgent situations. This results in a office network that is unusable or causing wasted time due to technical problems continuing for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a extensive range of clients. This means you obtain not only the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver excellent network solutions.

ProSight Data Protection Services ECHO Managed Backup
ProSight Data Protection Services (DPS) ECHO offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services ECHO automates your backup activities and allows rapid recovery of vital data, apps and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Learn about Progent's entire ProSight family of low-cost network monitoring and management services for small businesses.

Eliminate Dependence on Freelance Consultants
By developing a partnership with a full-service IT consulting and support company like Progent as opposed to a freelance consultant, your company is assured timely availability of experienced experts when you need them. You no longer have to worry that sickness, training, time off, or conflicting jobs with different customers will leave you without help during a crisis.

MS Project Server Integration and Training
Progent's Microsoft Project Server and Project Online consultants offer advanced online and onsite support for Microsoft Project Server as well as for all Microsoft platforms that work closely with Microsoft Project Server. Consulting services provided by Progent include Microsoft Project Professional set up, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management,Office Excel and Microsoft 365 Excel development, plus PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE engineers to assist you to enhance your infrastructure to support local, branch office, at-home, and mobile users so they can use Microsoft Project Server to work together securely and productively. Progent's security experts can help your IT team to define and police security workflows that protect sensitive project data without interfering with the productive sharing of authorized data.

Design and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless access point consultants provide online and onsite support to assist organizations of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, performance, security, ease of management and availability for wired and Wi-Fi users irrespective of their location or device. (Check out Cisco Meraki switches consulting and troubleshooting services.)

Planning and Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was published over a a dozen years, and Progent has the scope of technical knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid deployment is most sensible for your company; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in individual jobs associated with your SharePoint 2013 migration.

PC Desktop Support Services
Progent offers a broad array of cost-effective services to assist your business to install, configure, repair, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 10 planning support, Microsoft Windows 8.1 integration expertise, Windows 7 technical support, Microsoft 365 integration, and 64-bit computing expertise.

64-bit Computing Migration Help
Progentís 64-bit upgrade support specialists can help your organization to update your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of moving to 64-bit computing, plan an economical migration strategy that minimizes business disruptions, and deliver timely online help to aid you to install 64-bit operating systems and applications on your existing computers. Progent's Microsoft-certified engineers can help you to integrate the 64-bit versions of Microsoft platforms such as Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.

Online Help Desk Services for Small Organizations
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, managing accountability, screen sharing, status tracking, problem solving, and and reporting. Intended for small businesses with few dedicated service technicians for desktop issues, Progent's Help Desk Services provide remote support at a significant discount off Progent's regular desktop support rates. Progent can also provide rapid as-needed escalation to subject matter consultants to resolve challenging issues. For more information, see Progentís remote desktop Call Center services for small organizations.

WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard consultants can help you deploy WatchGuard Firepower Firewall/VPN security appliances that align with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade to modern WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard firewalls, visit WatchGuard firewall integration consulting.

Extended Hours Online Technical Support
Progent's economical after-hours remote technical support program provides companies round-the-clock access to online support from Progent's Technical Response Center. Services available beyond standard business hours include resolving issues with Microsoft servers, Microsoft Windows desktop support, assistance with Microsoft Office programs, network and system backup and recovery, and fundamental routing and switching help for Cisco technology.

Google Cloud Platform (GCP) Integration Consulting
Progent's Google Cloud Platform (GCP) integration experts can provide cost-effective remote and onsite consulting to help companies of any size to move all or part of their critical IT resources to Google Cloud Platform services. This can reduce time and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security.

Progent's Cloud Integration Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level platform that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid networking model that combines on-premises and cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consulting experts can provide budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost advantages of moving to WS 2012 R2 and adopting a hybrid local/cloud-based model for your computing environment. Progent can provide full-service project management support to help you design and carry out a smooth move to Windows Server Essentials, Microsoft 365, and other Azure Cloud applications and services. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange and Microsoft Azure planning and integration support.) Progent also offers as-needed consulting, troubleshooting, and training.

Get in Touch with a Progent Computer Consultant
To learn how to contact a Progent network support expert for online or on-premises assistance, phone 1-800-993-9400 or go to Remote Computer Help.



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