For small business networks located in the state ofAlaska, Progent's Microsoft and Cisco qualified professionals can deliver remote phone support and remote troubleshooting to resolve your computer system troubles quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software utilities, and support knowledge bases to diagnose and repair computer network problems without the cost and delays normally associated with on-site service dispatches.

If yourAlaskasmall business is situated beyond the larger metro areas such asAnchorage, Juneau, or Fairbanks, your nearby computer support choices may be limited in technical capability, or unavailable during urgent situations. This results in a network environment that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís group of expert network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a wide range of technical tasks for a varied range of customers. This means you obtain not only the technical know how needed for the task, but an expert with field proven methods for applying those skills to deliver efficient network solutions.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection solution incorporates next generation behavior-based machine learning tools to guard endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the entire threat progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Read more about the entire ProSight suite of low-cost managed services for small organizations.

Microsoft Project Server Integration
Progent's Microsoft Project Server and Project Online consultants can provide advanced remote and onsite support for Microsoft Project Server and for all Microsoft products that work in conjunction with Microsoft Project Server. Consulting services offered by Progent include Microsoft Project Professional planning and support, SharePoint 2013 design and configuration, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 configuration, Exchange Server 2010 troubleshooting,Excel and Office 365 Excel application support, and Office PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE consultants to assist your company to optimize your environment to support local, branch office, at-home, and mobile users so that they can utilize Microsoft Project Server to work together safely and productively. Progent's network security consultants can help you to plan and enforce security workflows that safeguard sensitive project data without interfering with the efficient exchange of authorized information.

Power BI Consulting Services
Progent's Power BI consultants can help your business to design, deploy, manage, enhance or debug your Power BI solution. Progent can also assist you to prep your source data for Power BI reports and dashboards. Progent can show you how to build and administer an onsite, cloud, or hybrid environment to run Power BI. For details, visit Progent's Power BI integration consulting.

Google Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration expertise have extensive background delivering online and onsite support for businesses of any size who want to integrate Android phones into their information networks so that users can communicate and collaborate while on the go. Progent offers the range of know-how to resolve technical issues that span multiple manufacturers and that represent a mix of legacy and current information technology. Progent provides budget-friendly online technical support to help you with any stage of designing, implementing, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to assist you to handle particularly stubborn IT issues, or Progent can provide comprehensive project management services to help you complete strategic network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and use Android phones and tablets to maximize their business value.

Live Online Education for Desktop Apps
Progent provides online classes for popular productivity applications. Progent's Webinar training covers areas that include Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA programming, PowerPoint collaboration, Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 configuration. Live online learning offers the advantages of conventional classroom sessions, including immediate interaction between clients and teachers, but eliminates the costs of travel and the hassle of trying to synchronize the availability of many trainees.

Exchange 2016 Upgrade Support
Progent's Microsoft Exchange Server 2016 migration consultants can help you in all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

Check Point Software Firewall Configuration Expertise
Progent's Check Point firewall experts can show you how to plan, deploy, and administer firewall solutions built around Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. To learn more about Progent's consulting services for Check Point security gateways, see Check Point Software firewall configuration consulting.

PC and Mobile Device Centralized Administration Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) planning and installation and Intune consulting to consolidate and streamline the administration of your PCs along with your web-facing tablets and smartphones. Progent can assist you to upgrade smoothly to SCCM 2016 from an older change management platform or help you to enhance your existing SCCM 2016 environment to support your evolving IT requirements.

Web Site Development Consulting
If you need to revamp your corporate Web site, develop internal web sites for functions like human resources or employee education, establish a standout Web presence for a new venture, or build world-class, data-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's experts can also help you to host your web solutions by building and maintaining a secure, dependable server and connectivity environment that includes remote and mobile access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for leading web authoring tools. For database-driven web sites, Progent offers the help of certified MS SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.

WatchGuard Firewall Planning and Configuration Expertise
Progent's WatchGuard experts can show you how to integrate WatchGuard Firepower Firewall security gateways that fit your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade to current WatchGuard Firebox firewalls. To learn more about Progent's consulting services for WatchGuard firewalls, refer to WatchGuard firewall configuration consulting.

Citrix XenServer Virtualization Consulting Support
Progent's Citrix XenServer virtualization consultants can help your company to understand the business advantages of XenServer as well as additional Citrix products, and can assist you to design, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology deployment and show you how to enhance resource utilization, responsiveness, protection, availability, and disaster recovery.

Get in Touch with a Progent Computer Consultant
To learn how you can get in touch with a Progent computer support expert for online or on-premises assistance, phone 1-800-993-9400 or visit Online Computer Support.



An index of content::

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    Progent's consultants offer online and on-premises consulting services for organizations of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC. Progent's certified data security consultants can help you create and validate a security strategy for your Skype for Business solution that meets government and industry requirements.

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    Progent's certified consultants can provide offsite and on-premises consulting expertise to help your company to manage, maintain, and repair computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, backup and restore, remote access, mobile device integration, wireless configuration, and 24x7 network monitoring and alerts.

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    Progent's Cisco-certified SIP integration experts can assist your business to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-connected SIP trunks and can provide cost-effective online or onsite support to assist companies to move efficiently to a productive communications network that delivers fast return on investment. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business or Lync for connectivity to a SIP PSTN trunk.

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    Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to plan, install, and support an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your business needs.

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    Progentís non-stop inter-site connectivity and fault tolerant network infrastructure consultants can help small companies create fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progentís CCIE engineers can design and implement high-availability Inter-office connections supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers economical 24x7 interoffice networking.

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