Alaska Computer Technical Support
for Small and Medium-size Business IT Systems:
Remote Consultation and Troubleshooting
For small business networks located throughout the state of Alaska, Progent's Microsoft qualified consultants can deliver phone support and remote troubleshooting to repair your computer system issues quickly and cost effectively. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to identify and resolve network problems while avoiding the expense and delays normally associated with in-person service dispatches. If your Alaska company is situated outside of the larger metro areas such as Anchorage, Juneau, or Fairbanks, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progent's group of seasoned network consultants average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a diverse range of customers. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to assist with efficient network solutions.
Android Phone Integration
Progent's Android smartphone integration consultants have years of background delivering online and onsite support for businesses of all sizes who need to integrate Android phones into their information networks so that users can be productive from anywhere. Progent offers the breadth of skills to resolve technical problems that span multiple vendors and that entail a combination of older and up-to-date information technology. Progent provides cost-effective remote technical support to help you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to assist you to handle particularly stubborn IT problems, or Progent can provide comprehensive project management support to help you finish major network projects on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual training to show you how to manage and use Android phones securely and productively.
Oracle Administration Services and Application Development
Progent can provide online access to an Oracle consultant for Oracle database administration services or an Oracle application developer. Progent can help you to create efficient mechanisms for critical Oracle database administration tasks including database tuning, backup and restore processes, and database security, or train your in-house personnel how to use industry leading practices for streamlining various management tasks. Progent can in addition offer the services of a PL/SQL developer to help you to design, tune, troubleshoot, or migrate Oracle programs that can range from forms to database-powered web sites. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize current SQL programs by utilizing Oracle's SQL Access Advisor.
SonicWall-certified Firewall Integration Consultants
Progent's SonicWall firewall experts can help you deploy, maintain, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your corporate operations. For more information, visit SonicWall firewall integration consulting services.
MySQL Database Application Development and DBA Consulting
Progent's MySQL software developers and DBAs can provide cost-effective online database administration or software programming support and can assist organizations of any size to configure and maintain MySQL within a robust network infrastructure that provides advanced performance, expandability, and security. Progent also has experience helping businesses port applications from an Oracle environment to MySQL.
NetDocuments Consulting Support
NetDocuments is a leading cloud-based document management system designed for the legal profession. Progent offers access to NetDocs consultants who can provide expert advice to help you to plan, configure, manage, tune, or debug a document management system environment based on NetDocs. For details about Progent's expert support for NetDocs, visit NetDocuments DMS expert support.
Juniper Consulting Services
Progent's Juniper Networks-authorized network engineers can help you to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued equipment to current releases. Progent's Junos OS engineers offer support for Juniper's premiere network operating system to enable your business to simplify the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software products and can help organizations maintain networks that include a combination of Juniper's OS platforms.
Design and Deployment Support for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki wireless access point experts provide online and onsite support services to help organizations of all sizes to design, install, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including switches, ASR routers and firewalls to create a cohesive ecosystem that provides the same access, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their location or device. (See Meraki switches consulting services.)
Data Protection Manager Help
Microsoft System Center 2016 Data Protection Manager offers small and medium-size organizations near-continuous backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-sensitive backup for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to plan, deploy, administer, and troubleshoot a multi-site backup/restore system built around Data Protection Manager 2016. Progent can assist you to migrate from a previous release of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can deliver occasional guidance to resolve challenging issues or provide comprehensive project management or co-management services to make sure you finish your Data Protection Manager 2016 deployment on schedule and within your budget.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a consistent process for restoring applications and services rapidly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also allows non-disruptive testing for site recovery, updates and patches and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and administer a disaster recovery system based on VMware SRM.
Microsoft Access Software Development
Progent's Office Access consultants offer cost-effective online consulting services for all editions of Office Access including Access desktop and Access Web App and can provide expert help for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom online training for Access programming and DBA services.
Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a converged voice messaging solution that accelerates collaboration by offering flexible set of options for accessing calls and messages within an environment that is easy to deploy and maintain. Cisco Unity Connection lets you access and manage your voicemail messages from your email inbox, browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), available in select Cisco Integrated Services routers, provides affordable voicemail, unified messaging, interactive voice response (IVR), and greeting functions for small to mid-size businesses and corporate branch locations with up to 500 voice mailboxes. Progent's Cisco-certified CCIE network consulting experts offer Unity Connection and Unity Express (CUE) integration and troubleshooting services to make sure your CUE solution delivers maximum competitive value.
Extended Hours Online Support
Progent's low-priced extended hours remote technical support program provides companies 24x7 availability of remote support from Progent's Technical Response Center (TRC). Services available outside normal business hours include fixing problems with Microsoft-based servers, Windows desktop troubleshooting, help with Microsoft Office applications, system backup and recovery, and basic routing and switching help for Cisco technology.
Contact a Progent Computer Support Expert
To see how you can access a Progent network consultant for online or onsite help, phone
An index of content::
Top Rated SQL 2008 Reporting Services Design
24x7x365 SQL Server Applications Consultants
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of high-end programs that can give your business a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Dynamics NAV MRP Designer
Navision and Dynamics NAV Support Services
Progent can provide online and onsite deployment, upgrade, programming, reporting for Microsoft Dynamics Business Central/Navision.
VMware Site Recovery Manager Compliance Consulting
VMware NSX Architecture Specialists
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a repeatable runbook for restoring services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.
Immediate Ubiquiti UniFi WiFi Professionals
Ubiquiti's U6 Long-Range WiFi AP Services
Progent can provide fast access to the expertise of veteran Wi-Fi consultants who can assist organizations to determine the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, provision, and place UniFi Wi-Fi APs for your required coverage and throughput.
64-bit Upgrade Network Consultant
24x7 64-bit Processing Consultant Services
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit programs that you want to retain as well as the new 64-bit editions of software you plan to run.
Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Onsite Technical Support
Catalyst Wireless Access Point Computer Consultant
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Internet Security and Acceleration Server Support Services
Microsoft ISA Server Remote Support Services
Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security solutions for IT networks with many locations, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that supports your information security needs without restricting your network.
Information Technology Consulting ProSight Windows Server Management
ProSight Remote Server Management Consultant Services
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the state of critical assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to disrupt productivity.
Barracuda Backup Appliance Technical Consultant
Barracuda Backup Planning Remote Consulting
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help your business to plan, integrate, manage and repair a backup and disaster recovery solution built on Barracuda Backup.
Microsoft Exchange 2003 Upgrade Information Technology Consulting
Microsoft Exchange 2003 Upgrade Specialist
Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Supplemental Call Center Network Consultant
Help Desk Sharing IT Consulting
Progent's Shared Call Center service allows your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Tandberg T3 Telepresence Consultancy
Technology Professional Radvision XT5000
Progent can provide the support of an accredited consultant with expertise integrating technology from the leading video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, install, expand, or maintain a telepresence environment that preserves your investment and maximizes the business value of your IT network. Progent also offers the services of infrastructure consultants able to help businesses of any size to build and troubleshoot a communications network that provides the speed, reliability, security, and scalability you need to support your video conferencing/telepresence solution.
Configuration Manager 2016 Support and Integration
Best SCCM 2016 Cloud Integration Remote Technical Support
System Center Configuration Manager 2016 automates software provisioning and updating, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health reporting, enables safe end-user self service, and delivers a common control mechanism for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help businesses of any size with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Programming Firms MAS 90
Microsoft Dynamics NAV Integration Services
In addition to providing access to Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration assistance, and one-on-one or group webinar training classes tailored to address your particular needs. Progent's experts also can show you how to integrate and support a protected, robust network infrastructure to support your ERP, MRP and accounting solutions.
UNIX Specialist
Computer Consulting Solaris
Progent's Solaris family consulting experts provide small businesses and software developers assistance with managing and supporting Sun Solaris environments that operate with Microsoft-based networks. Progent offers your organization access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with an easy one-stop source to show you how to create and manage a protected and robust cross-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Largest NotPetya ransomware recovery Consultancy
ransomware rebuild Engineer
Progent's ransomware consultants can assist your business to assess your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Flex Series Wireless Controller Computer Consulting
802.11ax wireless controller Computer Consulting
Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless access points, optimizing wireless performance by limiting the effect of RF congestion, improving wireless availability with rapid failover, and strengthening data security by detecting cyber threats and analyzing traffic content based on user type and location. Progent can assist you to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.
SCCM 2012 Online Technical Support
Network Consultants SCCM 2012 Asset Management
Progent's Microsoft-certified consultants can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering expertise with related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Firepower Management Center Technology Consulting Services
Cisco AnyConnect Remote Technical Support
Progent's Cisco-Certified network experts offer experienced PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack security, and secure access services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, performance and reliability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative solutions. Progent's network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Systems Management Server IT Services
Specialist SMS Server Upgrade
Progent's Microsoft-certified experts offer small and mid-size companies enterprise-class consulting services for Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment management. System Center Configuration Manager is the new title for the change management solution previously known as SMS Server. Configuration Manager provides a range of enhancements to Systems Management Server 2003 such as full automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's Microsoft certified engineers can show you how to use SMS Server or Configuration Manager economically for automated OS and application software installation, security patch administration, application metering, and licensing compliance. Progent's engineers can also assist you to move smoothly from Systems Management Server 2003 to Configuration Manager.
Microsoft Windows 2000 Onsite Technical Support
Windows Server 2000 Upgrade Help
Progent's certified Windows 2000 consulting staff can help you enhance the capability of your existing Windows 2000 Servers and can streamline network administration, provide tech support and repair, and strengthen security. Progent can also help you create, justify, and execute a strategy to upgrade from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing test installations to reduce the obstacles involved with moving to Windows Server 2003 by uncovering possible hardware and software compatibility issues.
Urgent Windows 11 Security Remote Support
Windows 11 and Android Remote Support
Progent's Microsoft-certified Windows 11 experts offer an array of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, teleworker connectivity, data and identity security, streamlined deployment, and Help Desk support.
Catalyst Wi-Fi Access Point Technology Consulting
Remote Support Services Catalyst 802.11ax Access Point
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Access Point experts can provide economical online and onsite support for Catalyst Wi-Fi 6 wireless APs.
Adaptive Security Device Manager Consulting
Firepower Services Professional
Progent's Cisco-Premier technology experts offer experienced PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and safe access services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible level of protection, speed and reliability for business environments of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progent's network consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Consult Ubiquiti UniFi WiFi network
Ubiquiti UAP-AC WiFi access point Consulting Services
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can assist your organization to determine the benefits of Ubiquiti's UniFi technology for your environment and assist you to plan, install, administer, and troubleshoot your UniFi solution.
SCVMM Planning Support
SCVMM Migration Support and Integration
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to migrate from an older version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM environment to make sure you get maximum return on investment.
At Home Employees Endpoint Management Online Support
Offsite Employees Endpoint Management Integration
Progent can assist small and medium-size companies to configure unified remote endpoint management and monitoring platforms for maintaining endpoints used by work-from-home employees.
Select Topic: