Alaska Network System Technical Support
for Small and Medium-size Business Computer Networks:
Remote Assistance and Troubleshooting
For small business network systems located throughout the state of Alaska, Progent's Microsoft authorized technicians can provide phone help and troubleshooting to repair your network issues quickly and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and fix network problems while avoiding the expense and time delays associated with on-site service calls. In case your Alaska business is located outside of the larger metropolitan areas such as Anchorage, Juneau, or Fairbanks, your local network systems support choices may be limited in technical capability, or unavailable during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent's staff of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a varied range of customers. This means you get not only the technical skills needed for the task, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.
Rapid and Low-cost .NET Application Development Services
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET applications rapidly and affordably. For information about the benefits of Progent's .NET application development services, see Progent's rapid and affordable .NET application development services.
Integration Help for Microsoft 365 Applications and Cloud Services
Microsoft 365, formerly called Office 365, is Microsoft's growing family of client productivity programs and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud services are available in a variety of subscription plans targeted at markets from individuals and home offices to enterprises. Progent offers fast and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can assist your business to understand the wealth of subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you realize top business value. Progent's Microsoft 365 integration consultants offer expertise with cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid networks that transparently integrate on-premises and cloud-based resources.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a variety of network consulting services to help organizations of all sizes to maintain, manage, and repair IT systems that include desktops, notebooks, tablets, or smartphones based on Windows 8.1. Progent's consultants can also provide Windows 10 migration support and Windows 11 upgrade help.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) service is a next-generation endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools from SentinelOne to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including blocking, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time network-wide immunization against new threats. Find out about the complete ProSight family of affordable network monitoring and management services for desktop and mobile endpoints.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's preparedness to block or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup/recovery system that aligns with your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report.
In-depth Expertise in Microsoft's Leading Server Solutions
Progent's team of IT system consulting experts can assist large enterprises to architect, install, and support major rollouts of key Microsoft technologies by offering support like Microsoft Active Directory and Microsoft Entra design, Exchange Server 2019 management, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Microsoft SharePoint Server 2019 configuration, SharePoint Server 2013 design and installation, Teams and Teams Premium consulting, Skype for Business Server maintenance, plus SQL Server 2019 database administration and SQL Server 2016 integration. Progent has worked with some of the world's largest organizations to integrate solutions powered by Microsoft products and can provide branch office IT supports for enterprises with branch offices in major cities throughout the U.S.
Planning and Configuration Consulting for Cisco's Wi-Fi Products
Progent's Cisco-certified wireless experts can deliver comprehensive consulting services for Cisco's Wi-Fi products by delivering services including Aironet Wi-Fi access point planning and deployment consulting, Cisco Small Business 100/300/500 wireless APs consulting, Catalyst 9100 family Wi-Fi 6 and Wi-Fi 6E APs solution design, configuration, and debugging consulting, Meraki wireless access point configuration and consulting services, and Cisco wireless controller expertise.
Consulting Support for NodeZero's PEN Test Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, automated assessment of your network to help you expose, rank, fix, and confirm security vulnerabilities before malicious hackers can take advantage of them. Progent can provide the talents of a NodeZero Certified Operator to assist you to design and perform comprehensive pentests of your network perimeter and your internal network in order to realistically assess your current cybersecurity posture. Progent can assist you to configure and run NodeZero pentests tailored for your IT network, understand NodeZero results, and fix problems according to their potential impact on your network. Progent's NodeZero experts can also help you to create a unified cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-prem, multi-cloud, and perimeter network assets. To learn additional information about Progent's threat analysis services powered by on NodeZero's penetration test platform, visit consulting support for NodeZero's penetration test platform.
Cisco IOS software Upgrade Support
If you includes Cisco routers, you may be using an old release of Cisco IOS, the network OS powering virtually all Cisco router as well as the latest Cisco switches. Cisco frequently offers updates to IOS in order to correct bugs, plug security gaps, or add features. Unfortunately, updating Cisco IOS or other Cisco operating systems can be tricky, depending on your Cisco appliance and your network environment. As an example, there could be limited local Flash storage that might cause a new OS release to execute improperly. Progent's Cisco CCIE-certified network engineers can provide a broad array of support services related to upgrading Cisco IOS software or other Cisco software platform like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can perform inventories of your Cisco software, propose sensible updates, provision Cisco appliances, copy software images/, configure and verify your update, optimize throughput, resolve issues, and train your IT staff how to utilize all important new capabilities.
Microsoft SharePoint Support
Progent's Microsoft-certified SharePoint developers can provide SharePoint Server 2019 planning assistance, SharePoint 2016 application design, SharePoint 2013 upgrade support, and SharePoint Server 2010 migration. Progent can help you rationalize the business case for deploying the latest version of SharePoint Server, advise you on the most appropriate version of SharePoint Server for your circumstances, provide setup and integration expertise, assist you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint, develop a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Helpdesk services.
ProSight WAN Watch Network Infrastructure Management
ProSight WAN Watch infrastructure management service makes it simple and affordable for small and mid-sized organizations to map, track, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, locating devices that need critical software patches, or resolving performance problems. Read about the entire ProSight series of value-priced managed services for small and medium-size businesses.
Contact a Progent Computer Support Expert
To see how to contact a Progent network support expert for online or on-premises expertise, call
An index of content::
Largest MFA and Single Sign-on (SSO) Technical Support
Two-factor Authentication (2FA) Specialist
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices.
Linux, Windows Consult
Windows and Linux Help and Support
If your office computer system combines Linux technology with MS Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for simple management, transparent dataflow, high reliability, superior throughput, and tight security. Progent's UNIX/Linux and Windows coexistence assistance offerings feature IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk outsourcing.
Immediate Ekahau Pro Wi-Fi Network Design Integration
Ekahau Predictive Wi-Fi Site Design Remote Support
Progent's Ekahau-certified Wi-Fi site design experts can help your business to plan, deploy, enhance, manage and troubleshoot a Wi-Fi solution optimized for your facilities. Progent can provide online or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
Computer Security Palo Alto Networks
Palo Alto Networks PA-3400 Series Firewalls Firewall Configure
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity solution that spans your data center and cloud assets and protects any user anywhere with any device.
SQL Server Management Studio Support and Help
Support and Help SQL Server 2012 Reporting Services
Progent offers the support of Microsoft-certified consultants as well as experienced software programmers, database administrators, project managers, network infrastructure architects, business continuity planning specialists, and data security professionals to assist your business to evaluate the likely advantages of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Amazon EC2 integration Developer
24-Hour Amazon AWS hybrid cloud integration Coder
Progent offers affordable online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Virtual Help Desk Costs Remote Consulting
Shared Support Desk Economics Remote Support
Progent's Help Desk outsourcing and co-sourcing service programs help businesses to cut costs and improve productivity.
24-7 Sales Office IT Services
Branch Offices Integration Support
Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to build an unmatched ability for serving branch offices that require IT help with the responsiveness associated with with small firms but which offers effective client interaction, thorough documentation, and compliance with enterprise IT protocols. If your corporation maintains a sales office situated anywhere in California or any region covered by Progent's engineers, Progent can provide a wide range of on-premises and remote network support services and system architecture expertise.
Remote Consulting Wave 2 wireless controller
5500 Wireless Controller Support and Integration
Catalyst line of wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi availability with fast auto-failover, and strengthening security by detecting cyber threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller solutions.
Technology Professional Disaster Recovery Test Lab
Bandwidth Throttling Test Lab Consultant Services
The Progent Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, developing efficient migration procedures, evaluating and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network projects on schedule.
ProSight ECHO Hybrid Cloud Data Backup Services Computer Engineer
Biggest Cloud Backup Security and Compliance Computer Consultants
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical data, apps and VMs that have become unavailable or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical data.
802.11x Wi-Fi Site Survey Online Consulting
Wireless LAN Site Survey Computer Consulting
Progent's Wi-Fi site survey services help you to plan, install and debug a Wi-Fi network adapted to your facilities, offering you a WLAN that has the reception, performance, capacity, QoS, security, and hand-off ability your business needs. Wireless site survey services from Progent include remote predictive modeling for planning a wireless LAN and on-premises survey services for validating, optimizing, and debugging an operational Wi-Fi network.
MCSE Expert Certified SQL Server 2019 Machine Learning Server Remote Consulting
Remote Expert Microsoft Certified SQL Server 2019 Security and Compliance Technology Consulting Services
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide rapid remote or onsite contact with experts in solution planning and integration, software programming, SQL Server management, and network security.
SentinelOne Singularity and Vigilance Reseller Technology Consulting
SentinelOne Ransomware Recovery Specialist
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Hybrid Microsoft 365 solutions IT Consultant
Remote Consulting Hybrid Microsoft 365 integration
Microsoft supports seamless hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and on budget.
Consultants Infor SyteLine CloudSuite Industrial
Infor SyteLine CloudSuite Amazon AWS Integration Consultancy
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of critical business processes in order to get products to market quickly and meet customer schedules dependably. Progent offers the expertise of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that can range from as-needed guidance to solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration.
Intune Endpoint Protection Remote Consulting
Online Consulting Microsoft Enterprise Mobility Suite
Progent's Microsoft-certified Intune consultants can assist your organization to understand the business value of utilizing Microsoft Intune for configuring and managing your portable devices including notebooks, smartphones, and tablets based on Windows, iOS, and Android. Progent can help your company to define security and compliance policies, plan and deploy test systems to evaluate the appropriateness of Intune for your environment, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.
Top Cybersecurity Contractor Palo Alto Networks PA-220 Series Firewalls
Palo Alto Networks PA-7000 Series Firewalls Network Security Evaluation
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to create a modern security environment that extends across your on-premises and cloud resources and guards any user at any location with any endpoint device.
Select Topic: