For business computer networks located within the state ofAlabama, Progent's Microsoft authorized professionals can deliver remote phone support and troubleshooting to resolve your network systems problems quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software tools, and support databases to identify and resolve network problems without the cost and time delays normally associated with in-person technical service visits.
If yourAlabamacompany is located outside of the larger metro areas such asBirmingham, Birmingham, Mobile, or Huntsville, your nearby computer support options may be limited in expertise, or unavailable during a crisis. This results in a office network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical tasks for a extensive range of clients. This means you get not only the technical competency needed for the task, but a consultant with field proven methods for applying that expertise to assist with affordable network solutions.
Project Server Setup and Support
Progent's Microsoft Project Server and Project Online consultants offer comprehensive remote and onsite support services for Project Server as well as for all Microsoft platforms that integrate closely with Project Server. Consulting support services offered by Progent include Microsoft Project Professional planning and support, SharePoint Server 2013 design and configuration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Exchange Server 2010 troubleshooting,Office Excel and Microsoft Office 365 Excel application support, plus Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE engineers to help you to enhance your environment to support local, branch office, home-based, and mobile workers so they can utilize Project Server to work together securely and productively. Progent's security consultants can assist your IT team to define and enforce security policies that safeguard sensitive business information without interfering with the productive sharing of authorized information.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small organization's production servers in a solution that delivers the highest level of availability and expandability and is also simple to move to another host. Progent's Private Cloud hosting and management options are built on mature virtualization platforms that enable small and midsize companies with mixed- platform environments to save dramatically on the expense of capital equipment, system support, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility. Learn about Progent's ProSight portfolio of managed services for small and mid-size organizations.
Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform complete security assessments, recover quickly from attacks, configure firewalls, set up secure mechanisms for off-site and mobile access, deploy spam and virus filtering and email encryption, and create a company-wide security strategy built around round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for unified endpoint security.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery between sites located as far as 185 miles (300km) away from one another. Progent can provide access to a certified NetApp MetroCluster expert who can assist your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your DR solution to prove compliance with information assurance standards and regulatory mandates.
Expertise for Managing the Endpoints of Your Telecommuters
Progent can help small and mid-size businesses to configure centralized remote endpoint management and monitoring solutions for administering endpoint devices operated by offsite workers. To learn about ways Progent can assist you to manage and monitor the endpoints of your at-home workforce, see solutions for managing the endpoints of your at-home workers.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's ability to stop or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information concerning your current AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that aligns with your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.
Data Protection Solutions for Teleworkers
Progent can help small and mid-size companies to plan, implement, verify and troubleshoot backup/recovery solutions to support a remote workforce. To find out about Progent's data protection services for a remote workforce, go to backup/recovery expertise for a remote workforce.
Active Directory Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted Active Directory objects, removal of beta application configuration objects in on-line Active Directory environment, and repair of unsuccessful installations of Active Directory and AD-enabled applications. Progent is also experienced in working with ďexpert onlyĒ Active Directory tools like ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address key areas such as AD naming conventions, hierarchical model, IT management model, use and structure of group policy objects, plus security and auditing specifications. Progent can also anticipate the implications of server and service implementations on capability and performance. Progent can help businesses to design and install configurations of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants can provide world-class remote and onsite support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small or midsize companies and campus networks to giant data centers and public clouds. Progent can show you how to deploy Cisco's rapidly evolving switch technology to realize the throughput, expandability, resilience, virtualization, data protection and ease of management needed by your organization. For information about Progent's support for Cisco's extensive family of Catalyst switches, see Catalyst switch consulting services. For details about Progent's consulting services for Cisco's Nexus Series of data center switches, see Nexus switch support. For details about Progent's support services for Cisco Meraki switches, visit Meraki switches integration.
Planning and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have more than a decade of background designing, implementing, enhancing and troubleshooting SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and tune Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to assist you to remediate critical problems detected by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to assist your organization to migrate cost-effectively from SCOM 2012 to SCOM 2016.
64-bit Computing Migration Help
Progentís 64-bit upgrade support specialists can assist you to update your servers and workstations efficiently from 32 to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit processing, plan a cost-effective upgrade process that reduces business interruptions, and deliver timely online support to assist you to install 64-bit software and application programs on your current computers. Progent's Microsoft-premier engineers can assist your company to install the 64-bit editions of Microsoft products such as Windows Server, SQL Server, Windows 10, and Office Excel.
Get in Touch with a Progent Computer Support Expert
To see how to contact a Progent network support expert for remote or on-premises help, call 1-800-993-9400 or go to Online Computer Help.