For small business networks located anywhere in the state ofAlabama, Progent's Microsoft and Cisco certified technical experts can provide phone assistance and remote troubleshooting to solve your computer network troubles fast and affordably. Progent has acquired world-class expertise, advanced software tools, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the high cost and delays associated with on-site technical service calls.

If yourAlabamasmall business is located beyond the larger urban areas such asBirmingham, Birmingham, Mobile, or Huntsville, your nearby network support choices may be limited in technical capability, or not available during an emergency. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progent's staff of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a large range of technical tasks for a diverse range of customers. This means you obtain not only the technical competency needed for the task, but a consultant with field proven methods for applying that expertise to deliver excellent network solutions.

Work-at-Home Solutions Guidance for An At-Home Workforce
Progent can help small and mid-size businesses to design, configure and troubleshoot the infrastructure for at-home workers. Aspects of network infrastructure where Progent's consultants offer support include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) software, router configuration, Wi-Fi LAN design and deployment, and reliable Internet connections. For information about Progent's infrastructure expertise for an at-home workforce, visit network infrastructure support services for teleworkers.

Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service computer consulting and support company such as Progent rather than with an individual freelance consultant, your company is assured timely access to knowledgeable professionals whenever you require them. You no longer have to be concerned that sickness, classes, time off, or conflicting priorities with other clients will cause you to be with no help during a crisis.

Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of IT outsourcing and co-sourcing services to help companies of all sizes to support, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help and Windows 11 deployment help.

Project Server Expertise
Progent's certified Microsoft Project and Project Online experts offer advanced online and on-premises support services for Microsoft Project Server and Project Online as well as for all Microsoft platforms that work in conjunction with Project and Project Online. Consulting support services offered by Progent include Project Server set up, SharePoint 2019 planning and deployment, SharePoint Server 2016 migration consulting and development, SQL Server 2019 migration, SQL Server 2017 integration, SQL Server 2016 integration and development, Exchange Server 2019 support, MS Exchange Server 2016 migration, Microsoft Exchange 2013 consulting, Excel and Microsoft 365 Excel application support, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE consultants to help your company to enhance your environment to accommodate local, branch office, home-based, and mobile users so that they can use Microsoft Project Server to work together securely and productively. Progent's certified network security consultants can help your IT team to define and enforce security workflows that safeguard sensitive project data without interfering with the efficient sharing of authorized information.

The Progent Test Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab at the QTS Data Center in Sacramento can be used for piloting mission-critical applications, creating efficient migration procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training systems for new products and technologies. For Progent customers without sufficient in-house resources to assemble proper test systems, the lab cuts capital outlay and technical risk while keeping critical IT initiatives on schedule.

Cisco Small Business Wireless APs Consulting Services
Cisco's Small Business series of access points are Linux-based devices intended as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure experts offer remote or onsite configuration and debugging support to help your organization to plan, configure, upgrade, tune, administer and debug Cisco Small Business wireless AP environments of any scale or architecture. For details about Progent's support for both current and legacy Cisco Small Business 100, 300 and 500 series of WiFi APs, see Cisco Small Business 100, 300 and 500 WiFi access points consulting services.

Microsoft SharePoint Server Consulting Services
Progent's Microsoft-authorized SharePoint Server specialists can provide SharePoint 2019 deployment expertise, Microsoft SharePoint Server 2016 application development, Microsoft SharePoint 2013 upgrade support, and Microsoft SharePoint 2010 maintenance. Progent can show you how to evaluate the business case for deploying the latest version of SharePoint Server, consult with you on the most appropriate version of SharePoint for your application, provide configuration and deployment expertise, assist you to set up MS SQL Server as a supporting database manager, improve your network integrity, integrate your standard and customized application software to work with Microsoft SharePoint Server, develop a company-wide security strategy that incorporates portal technology, and provide troubleshooting and Contact Center services.

Exchange 2013 Migration Consulting
Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect key areas like ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can provide remote or on-premises support to assist your organization to administer, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise, Exchange 2019 upgrade assistance, and Exchange Online integration to help you move to a more up to date release of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.

Palo Alto Networks PA-Series Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that extends across your data center and cloud-based resources and protects all users at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks PA-Series firewall planning and integration services.

Planning and Deployment Support for Skype for Business
Progent's certified Skype for Business integration experts can provide online and onsite consulting services for organizations of all sizes to assess the benefits of migrating to Skype for Business Server or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud-based or mixed deployment; interface Skype for Business with SQL Server, Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you to design and validate a security strategy for your Skype for Business deployment that meets regulatory requirements. Progent can also assist create a hybrid solution that combines on-prem Microsoft Skype for Business Server with the cloud services Skype for Business Online or Microsoft Teams.

Microsoft 365 Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and local installations of Exchange. This permits you to have certain mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any facet of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget. For details about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.

Talk to a Progent Computer Support Expert
To see how to get in touch with a Progent computer support expert for remote or onsite help, call 1-800-993-9400 or go to Remote Computer Help.



An index of content::

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