For small company networks located in the state of Alabama, Progent's Microsoft qualified technical team members can provide online assistance and troubleshooting to solve your computer network problems fast and cost effectively. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to troubleshoot and repair IT problems while avoiding the cost and time delays associated with on-site technical service calls.

If your Alabama company is situated outside of the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby computer support choices may be limited in technical expertise, or unavailable during an emergency. This results in a network environment that is unstable or causing wasted time due to technical problems continuing for too long. Progent’s team of network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a diverse range of customers. This means you get not just the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to provide cost effective network solutions.

Integration Expertise for Office 365 Apps and Services
Office 365 is Microsoft's extensive suite of client productivity applications and cloud-hosted services available on a subscription basis. Office 365 programs and cloud services are available in an array of product bundles intended for customers ranging from individuals and households to global enterprises. Progent can provide quick and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist your business to evaluate the many subscription options available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent's Office 365 integration consultants support multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid solutions that seamlessly integrate local and cloud products and services.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles apart from each other. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help your business to plan, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery solution to show compliance with industry standards and regulatory requirements.

World-class Cisco Help from Experienced CCIE-certified Consultants
Progent is the leading source of convenient, immediate, and affordable access to Registered Cisco CCIE consultants. CCIEs are recognized network experts who earn this prestigious certification only through thorough examination by Cisco. CCIEs can resolve the most complex issues associated with network planning, integration, troubleshooting, and maintenance. Progent’s CCIE consultants cooperate intimately with Cisco engineers in analyzing issues with Cisco's IOS software and devising fixes or acquiring patches to resolve problems. Progent offers fast access to a CCIE by phone so that you can get instant assistance for complex network troubles that are impacting business efficiency but are beyond the scope of your local IT support providers.

MySQL Software Development and Database Administration Support
Progent's MySQL software developers, database architects, and DBAs offer cost-effective remote DBA or software development support and can help organizations of any size to integrate and maintain MySQL in a dependable network infrastructure that offers advanced speed, expandability, and security. Progent also has experience helping companies migrate applications from Oracle to MySQL.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers advanced online expertise for business continuity planning, validation, and education to help your company to respond to possible catastrophes, reduce downtime for your essential IT functions, eliminate data loss, and comply with regulatory mandates and contractual obligations. Progent's business continuity experts can work closely with your executive and IT support group to provide risk and business impact evaluation, define interdependencies, specify the assets needed to operate your organization, prioritize crucial network services and specify allowable recovery times, select colocation sites, configure safe remote connectivity for key workers, plan notification mechanisms and define responsibilities for staff, document a comprehensive recovery and test plan, and train management and technical staff to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a cost-effective disaster recovery solution for multi-site or hybrid cloud environments using failover cluster technology proven in Microsoft's massive Azure public cloud.

Planning, Deployment and Troubleshooting Expertise for Microsoft System center 2012 R2
Progent's Microsoft System Center 2012 consultants have over 15 years of background integrating, supporting and troubleshooting the key platforms that make up Microsoft System Center and can help your organization to plan, configure, manage, and fix your Microsoft System Center ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade consulting to help your organization to transition to the latest edition of System Center from an older release or from a third-party IT management platform to provide the advantages of best-in-class provisioning, management automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.

SQL Server Application Development
Progent's SQL Server application developers can help you to create and maintain database applications that utilize Microsoft's SQL Server RDBMS. Progent follows industry best practices to create efficient, manageable SQL Server database applications and knows how to team with a client's management to deliver projects in a timely and cost-effective way. Progent for can assist your company to build Microsoft SQL Server solutions by offering a wide selection of professional services such as requirements analysis, data tier architecture, ETL development, T-SQL coding, software configuration, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security, and disaster recovery/business continuity planning.

Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set built into the latest releases of MS Windows Server is dramatically redesigned to streamline the deployment, setup, and maintenance of clusters and to offer improved levels of network availability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier setup and installation, improved cluster administration, redesigned cluster infrastructure for increased availability, hardened protection and quorum structure, minimization of failure points, greater disk and RAM capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's certified failover cluster consultants can assist your company evaluate the advantages of failover clusters, design and implement an installation, train your IT staff to manage your cluster environment, deliver continuing consulting and technical help services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery consultants can show you how you to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

Progent's Consulting Services for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small businesses to make the move from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that includes local and virtualized cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent can help you to determine the potential business benefits of moving to WS 2012 R2 and implementing a hybrid local/cloud model for your network ecosystem. Progent can provide full-service project management support to help you plan and carry out an efficient move to Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 integration with on-premises Exchange deployments and Azure planning and integration support.) Progent also offers continuing consulting help, technical support, and customized training.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a unified voice messaging platform that accelerates productive collaboration by providing flexible set of options for accessing voice messages within an environment that is easy to deploy and administer. Unity Connection allows you to access and manage voice messages from your Exchange inbox, web browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in select Cisco ISR routers, offers affordable voicemail, integrated messaging, interactive voice response (IVR), and greeting services for small to medium businesses and enterprise branch locations with as many as 500 workers. Progent's Cisco-certified CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your CUE deployment gives you the highest possible business value.

Planning Support services for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older version of Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.

Cisco IOS Update Consulting
If you incorporates Cisco appliances, you may be running an old release of Cisco IOS, the network OS powering virtually all Cisco router as well as current Cisco switches. Cisco frequently offers upgrades to IOS to correct problems, plug security weaknesses, or add functionality. However, upgrading Cisco IOS or other Cisco control software can be a challenge, depending on your Cisco device and your system infrastructure. As an example, there may be limited local RAM that could cause a new software version to execute improperly. Progent's Cisco CCIE-certified network engineers offer a broad variety of support services associated with upgrading Cisco IOS or any other Cisco OS like IOS XR, CallManager or Unified Communications Manager. Progent's consultants can run audits of your router software, propose sensible upgrades, provision Cisco devices, transfer software images/, activate and verify your Cisco software, optimize throughput, resolve issues, and train your network support staff how to utilize all significant new capabilities.

Contact a Progent Network Consultant
To see how to access a Progent network support expert for remote or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Help.