For small company networks located anywhere in the state ofAlabama, Progent's Microsoft authorized technical team members can deliver online help and troubleshooting to resolve your network systems issues quickly and affordably. Progent has acquired top-notch skills, sophisticated tools, and support databases to diagnose and repair IT problems while avoiding the cost and delays normally associated with in-person service dispatches.

If yourAlabamabusiness is located beyond the larger metro areas such asBirmingham, Birmingham, Mobile, or Huntsville, your nearby network systems support options may be limited in skills, or not available during a crisis. This results in a computer network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progent's group of network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but a professional with field proven methods for applying that expertise to deliver affordable network solutions.

Support for MS Dynamics and Dynamics 365 Financial and ERP Platforms
Progent's Experts Team provides support in Microsoft accounting and ERP/MRP software, enabling you to tailor cost effective and comprehensive IT solutions that address the specific needs of your operation. Progent's software developers offer a variety of services including Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) enterprise resource planning consulting, Dynamics GP Accounting Software training and integration, MS Dynamics 365 Business Central/NAV business management software support, Microsoft Dynamics SL accounting software help, and MS Commerce/RMS deployment.

Cisco Firepower Series Firewalls Integration Experts
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help your organization to design and carry out a smooth migration to Cisco Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT environments that include local offices, data centers, and cloud resources. For details about Cisco's Firepower line of Next Generation Firewalls (NGFWs), see Cisco Firepower Series firewalls integration expertise.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable remote consulting to assist your business to plan, deploy, and fix any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you through occasional technical roadblocks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and scalable network infrastructure that aligns with your computing model. Progent also offers remote and onsite training to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your IT system.

Advanced Project Management Experts
For advanced project management assistance, Progent can provide access to senior IT experts with decades of experience as technology project managers for application development, business technology deployment, and business process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer world-class management expertise to help enterprise clients to follow best practices to make sure development or deployment projects are successfully completed on time and on budget.

ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is an expanding suite of real-time and in-depth reporting utilities designed to work with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, see ProSight Reporting for ticketing and network monitoring platforms.

Part-time CIO Support Services
Progent can supply businesses with an information management professional who can act as a part-time Chief Information Officer. This veteran IT executive can offer strategic direction to help you to integrate sensible technology to improve business processes so they match more closely with your business goals. Your company can develop and implement a well conceived IT plan without incurring the cost of a full-time Chief Information Officer. Critical tasks Progent's part-time CIO can perform include strategic planning, rationalizing technology budgets, creating models for Total Cost of Ownership, analyzing business processes, negotiating contracts with vendors, establishing security and compliance policies, monitoring service level agreements, automating data center management, patch management, IT asset documentation management, and business continuity planning.

Cisco Small Business Wireless Access Points Consulting Services
Cisco's Small Business series of wireless access points are Linux-based units intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite integration and debugging services to help your organization to plan, implement, update, optimize, manage and troubleshoot Cisco Small Business wireless AP deployments of any scale or architecture. To find out more about Progent's consulting services for both current and older Cisco Small Business series of wireless APs, see Cisco Small Business 100, 300 and 500 WiFi APs system design and troubleshooting.

Backup/Restore Expertise for an At-Home Workforce
Progent can assist small and mid-size organization to design, configure, test and maintain backup technology to support a remote workforce. For details about Progent's backup expertise for telecommuters, go to backup/recovery expertise for teleworkers.

Upgrade Consulting for Microsoft Skype for Business Server
Progent's certified Skype for Business consultants can provide online and onsite expertise for organizations of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server, Exchange, SharePoint and Office or Microsoft 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication systems like Cisco UC. Progent's certified information security experts can help you to design and validate a security environment for your Skype for Business deployment that meets government and industry standards. Progent can also advise you how to create a hybrid cloud solution that combines on-premises Skype for Business with the cloud platforms Skype for Business Online or Teams.

SharePoint Server 2016 Migration and Hybrid Integration Consulting Services
SharePoint 2016, intended for onsite implementations of SharePoint, supports deep integration with Microsoft SharePoint Online and Microsoft 365 to allow hybrid network models that seamlessly combine local and cloud-based resources. Additional improvements include fast provisioning with the new MinRole installation feature, larger scale, higher performance, tighter cybersecurity, enterprise analytics via Power BI integration, and a more engaging client interface for collaboration. Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite expertise, software development, and troubleshooting support for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint. Progent can also help customers to design and execute an efficient upgrade from SharePoint 2016 to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a seamless information management system. To learn more, see SharePoint 2016 migration and hybrid deployment consulting services.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide advanced remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small organizations and campus networks to enterprise data centers and public clouds. Progent can help you to deploy Cisco's continually improving switching technology to realize the performance, scale, uptime, virtualization, security and ease of management required for your business. For information about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Catalyst switch consulting services. For information about Progent's support for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch consulting and support services. To find out about Progent's support services for Meraki switches, see Meraki switches configuration and management.

Short-Term Staff Augmentation Services
Progent's short-term IT staffing services allow businesses to meet the need for network support personnel without incurring the costs and hassle that come with identifying and recruiting experienced technical workers and without adding to your permanent head count. For details about Progent's short-term IT staffing services, go to Progent's short-term staff augmentation services.

Microsoft Windows Server 2019 Upgrade Expertise
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient upgrade to Windows Server 2019 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with on-prem Windows Server 2019. For details, visit Windows Server 2019 upgrade experts.

Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.

Affordable Computer Support Solutions
Many small companies utilize flawed metrics when shopping for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with insufficient technical background can take several times longer to complete the same task than a seasoned IT expert. As an example, billing 30% less per hour, but taking three times as long for the same job is not a deal. Even worse, a poorly architected or implemented IT environment that is unstable and difficult to manage or expand can cost an organization many times over its initial price because of lost productivity. Progent's client testimonials from satisfied companies across the U.S. indicate the efficiency of Progent's support model and the expertise of Progent's team of IT professionals.

Contact a Progent Network Support Expert
To learn how you can contact a Progent network consultant for online or on-premises expertise, call 1-800-993-9400 or visit Online Computer Support.



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