Alabama Network System Consulting Experts
for Small and Medium-size Business Computer Networks:
Remote Consultation and Troubleshooting
For business computer networks located anywhere in the state of Alabama, Progent's Microsoft and Cisco certified technical experts can deliver online assistance and remote troubleshooting to solve your computer network issues fast and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to identify and resolve network problems while avoiding the expense and delays associated with onsite service visits. If your Alabama company is situated outside of the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network support options may be limited in skills, or unavailable during a crisis. This results in a computer network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progent's staff of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of clients. This means you obtain not just the technical know how needed for the job, but a professional with field proven methods for applying that expertise to provide excellent network solutions.
Microsoft Teams Planning and Integration Consulting Services
Microsoft Teams replaces Skype for Business Online as Microsoft's flagship cloud service for group conversation and collaboration. Progent's Teams consultants can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Juniper Consulting Services
Progent's Juniper Networks-certified network engineers can assist your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from discontinued devices to current versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to enable you to simplify the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can assist you manage environments that incorporate a combination of Juniper's OS platforms.
Work-at-Home Solutions Guidance for a Remote Workforce
Progent can help small and medium-size companies to plan, set up and troubleshoot the infrastructure required for work-from-home employees. Aspects of infrastructure for which Progent's experts can provide guidance include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure software, router setup, wireless network planning and deployment, and reliable Internet connections. To learn about Progent's network infrastructure consulting expertise for teleworkers, see network infrastructure guidance for an at-home workforce.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help your organization with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to assist you to plan, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your IT system.
Advanced Project Management Experts
For advanced project management support, Progent can provide access to senior information technology experts with decades of background as IT project managers for program development, information systems deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven project managers offer world-class management skills to help enterprise customers to follow leading practices to make sure major projects are completed on schedule and on budget.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for scanning the content of email messages and attachments and blocking users from sending sensitive or inappropriate data or spam. ProSight Email Guard's outbound email content filtering technology can also help your business avoid reputation loss and keep compliant with industry privacy standards and regulatory requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about the entire ProSight line of affordable network monitoring and management services for small and medium-size organizations.
Consulting for Managing and Monitoring the Endpoints of Your Telecommuters
Progent can assist small and medium-size businesses to install efficient endpoint management and monitoring solutions for administering endpoints operated by offsite workers. To learn about ways Progent's consultants can assist you to manage the remote endpoints of your telecommuters, visit solutions for managing and monitoring the endpoints of your telecommuters.
GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security capabilities covered within GIAC accreditation such as auditing infrastructure vulnerability, security incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Azure Integration Consulting Services
Progent's Azure planning and integration consultants can assist you with any aspect of Azure cloud migration including requirements definition, prerequisites assessment, system design, pilot testing, implementation, centralized management, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist your IT staff to set up and debug firewalls and VPN tunnels so that your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to work in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid ecosystem that seamlessly integrates physical datacenters with Azure services.
Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key features initially developed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive upgrade strategy, train your IT administration and support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business benefit.
Management Consulting for Lync Server 2013
Lync Server 2013, renamed Skype for Business Server, is a self-hosted software platform that enables organizations of all sizes to create a centrally managed and secure communications environment that permits a BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN calling across a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts can assist you to maintain your current Lync deployment or plan and carry out an efficient upgrade to a modern solution by offering Microsoft Skype for Business consulting. Progent can also help you create a hybrid deployment that combines on-premises Skype for Business Server with Skype for Business Online or with Microsoft Teams cloud platforms.
Progent's 24x7 Ransomware Hot Line
Progent's Ransomware 24x7 Hot Line is intended to help you to take the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineer can help you to locate and quarantine infected devices and guard undamaged resources from being compromised. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent can also assist your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement an efficient deployment of Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters. In addition, Progent's Microsoft Windows Server 2022 migration experts and Microsoft Windows Server 2019 migration experts can help you to design and carry out an efficient upgrade from Windows Server 2016 to a modern release of Microsoft Windows Server.
Talk to a Progent Network Support Expert
To find out how to get in touch with a Progent computer consultant for online or on-premises assistance, phone
An index of content::
Support and Help Wireless
24-7 Wireless Online Troubleshooting
Progent's professionals provide expertise in multiple technologies relevant to mobile networking such as system architecture, Activesync, wireless security, wireless email, Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your organization work and expense by applying their wireless expertise to help you choose and configure mobile networking solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that wireless data devices work more reliably.
Risk Monitoring Technical Support
Immediate Setup and Support Risk Monitoring
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, high-availability network architecture that takes into account availability issues covering a wide array of infrastructure technologies and procedures.
Remote Support Supplemental Helpdesk
Technical Support Services Virtual Call Desk
Progent's Shared Help Desk service allows your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's roster of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and reporting.
Remote Consulting ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting Remote Network Infrastructure Management Technology Consulting
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Immediate Project Server Technology Consultant
Microsoft Small Business Server Network Architect Firms
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
24-Hour ProSight Next Generation Endpoint Protection Troubleshooting
Consultant Services ProSight Phishing Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology from SentinelOne to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.
24/7 SMS Server Migration Troubleshooting
Emergency Microsoft SMS Server Support Outsourcing
Progent's Microsoft certified consultants offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications quickly and automatically to specified workers, lower product expense and adhere to licensing agreements by determining patterns of usage, improve Windows security by increasing your awareness of weak points and by installing targeted patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by fully utilizing the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including software and appliance inventory.
Check Point Network Consultant
Remote Security Contractors Telecommunications Security
For small and midsize organizations, computer security and compliance can be excessively complicated to master but too risky to overlook. The world's largest enterprises have been breached, and the top cloud service providers have on occasion been knocked out. It looks as though there's no place to run. Progent has made it affordable for small and midsize businesses to carry out critical IT security tasks effectively by providing the advantage of billable time to the closest minute without any minimum billing for remote help. This means you have the help of a seasoned information expert to provide precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security plan.
SCDPM 2012 Backup and Recovery Onsite Technical Support
IT Services Microsoft Data Protection Manager 2012
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist businesses of all sizes to plan, deploy, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional support for resolving especially stubborn issues, or full project management support. Progent can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Cisco Aironet On-site Support
Largest Online Troubleshooting Wireless Internet
Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to integrate, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Setup and Support Firepower Management Center
Integration Services Cisco ASA firewall VPN
Progent's Cisco-Premier network consultants provide experienced PIX Firewall support services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible level of protection, performance and reliability for business networks of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progent's network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Top Quality Remote Server Management Engineers
Remote Server Management Consultant
Remote management cards offer IT administrators full control of a server without the need for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and manage a high-availability business network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical help. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Windows 7 64-bit Upgrade Support Organization
Microsoft Windows 7 Upgrade Small Business Outsourcing IT
Progent's certified engineers can help you to assess
Emergency Microsoft LCS Server Instant Messaging Network Consulting
Microsoft Live Communications Server Consult
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class package featuring enhanced security, seamless integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated operational efficiencies, enhanced individual output, and stronger intellectual property security. Microsoft Communications Server has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support and troubleshooting services for your Office Communications Server deployment and can assist you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to design and execute a smooth migration that will add significant strategic value to your information network
Cisco Expert CIO Consultants
CIO Support and Help
Progent can provide small businesses with an IT management professional who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate sensible IT products to improve business operations so they align better with your corporate objectives. Your business can create and implement a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.
Visual Basic Development
Custom Excel Programming Companies
For custom application development, Progent can supply software design experts to produce business applications in areas such as eCommerce, web development, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Configuration Remote Employees Network Infrastructure
Offsite Workforce Infrastructure Support Services
Progent can help small and medium-size companies to design, set up and troubleshoot the network infrastructure required for a remote workforce.
Top Extended Helpdesk Online Troubleshooting
Virtual Call Desk Online Help
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most issues.
Cybersecurity Penetration Testing Network Security Audit
PEN Testing Evaluation
Stealth intrusion testing is a key component of any comprehensive network security strategy. Progent's security professionals can perform thorough penetration tests without the awareness of your organization's internal IT staff. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident alerts and event log analysis are correctly configured and consistently observed. Progent can provide continuous autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and unsound IT product defaults can be combined by hackers into the multi-vector attacks typical of the latest variants of ransomware.
Sun Solaris Support and Integration
UNIX Consultancy
Progent's Sun Solaris family support services provide small and mid-size businesses and software developers help with administering and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent can give your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise offers you an easy one-stop source to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Top Rated SCCM 2012 Intune Integration Online Technical Support
Consultant Services System Center 2012 Configuration Manager
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 environment to accommodate your changing IT needs. Also, Progent can help you to create an infrastructure that fully supports SCCM 2012 by delivering expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
SCVMM Planning Online Technical Support
VMM Self-Service Portal Online Help
Progent can assist organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to move from an earlier release of SCVMM or from another management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you get the highest possible business value.
Microsoft Certified System Center Operations Manager Network Engineer
Technology Consulting Services SCOM 2012 Microsoft Azure Monitoring
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and fixing Microsoft SCOM solutions and can provide organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Windows Virtual Desktop for Apple Mac Integration Support
Windows Applications on Apple Mac On-site Technical Support
For companies that have a mix of Apple Mac and Windows desktops, there are two popular solutions for using Windows-dependent software on macOS or OS X: remote access to a physical Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-based PC to use Windows programs and access system resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac system so you can use Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist you to maintain these solutions for using Windows programs on your Apple Macs and can in addition assist your company to evaluate and install other solutions for Windows PC emulation.
Consultancy iPad patch management
Software patch management Consultant Services
Progent's managed services for software/firmware update management provide businesses of any size a versatile and affordable solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Microsoft Solutions Framework Project Methodology IT Consulting Group
Company-wide Standards for Best Practices Network Specialists
Progent's team of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional experience, in the trenches of IT service, executing a wide range of IT projects for a large array of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting staff. This ensures that you get not just expert technical skills, but also a consultant with field-tested methods for applying technical knowledge to fix actual network problems rapidly.
Microsoft SSRS Designer
Developer Power BI
Progent can provide remote and onsite consulting to help your organization with any aspect of BI reporting ranging from troubleshooting or modernizing applications to planning and implementing an advanced BI environment. Progent's BI experts can help your company to maintain your current BI environment, help you to migrate reports from a discontinued reporting product to a current one, and provide custom remote training to meet your specific needs. Progent's management reporting and analytics professionals offer experience in all popular BI reporting and visualization tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
Certified Microsoft Partner Computer Outsourcing
Microsoft Certified Partner Small Business IT Consulting Company
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top customer endorsement and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and dedication needed to earn the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company better support for your information system.
Call Center Sharing Professional
Microsoft Experts Information Technology Consulting Extended Support Desk
Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Axapta Consulting Services
Microsoft Dynamics NAV Consultants
Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your particular business requirements. Progent's Microsoft consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting support for safe, corporate-wide resource sharing as well as interfacing with CRM programs.
Open Now Professional Citrix XenMotion
Xen Hypervisor Network Engineer
Progent's Citrix-authorized consultants can assist you to evaluate the business advantages of XenServer as well as other Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current Citrix technology deployment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.
Best Consultancy Apple Macintosh Infrastructure
iPad Infrastructure Consulting Services
Progent's Apple Mac support consultants can help you with a broad array of system foundation issues including network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies such as Voice over IP and high-speed wireless networking. For business networks based exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and depth to deal with the complexity of planning, integrating, and supporting a network infrastructure that is reliable, safe, efficient and supportive of your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also provide skilled professionals to support Cisco routers and switches.
Microsoft .NET VBA Design Firm
Microsoft Certified VB.NET Contract Programming Firm
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or update .NET apps quickly and at low cost.
24x7 Consulting Services Citrix XenCenter
Citrix XenCenter Engineers
Progent's Citrix-certified consultants can help your company to understand the strategic advantages of XenServer and additional Citrix products, and can help your IT organization to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your current XenServer environment and show you how to optimize consolidation, performance, security and compliance, availability, and recoverability.
Shared Call Center Remote Troubleshooting
Co-managed Heldesk Support and Integration
Progent's Co-managed Call Center service allows your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
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