Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer advanced remote consulting to assist businesses of all sizes to integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in hybrid architectures that utilize physical resources along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration support services such as Microsoft 365 integration solutions with on-premises Exchange and Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.
Power BI Integration Services
Progent's Power BI experts can help your business to design, deploy, maintain, update or troubleshoot your Power BI solution. Progent can also help you to organize your source data for Microsoft Power BI visualizations. Progent can show you how to implement and manage an onsite, cloud, or hybrid environment to run Power BI. To learn more, visit Progent's Power BI solutions.
Consulting Expertise for Microsoft Dynamics and Dynamics 365 Financial and ERP Platforms
Progent's Experts Team offers guidance in Microsoft financial and ERP/MRP platforms, allowing you to craft inexpensive and complete IT solutions that fit the unique needs of your operation. Progent's applications consultants offer a variety of services including
Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) ERP consulting,
Microsoft Dynamics GP Business Accounting Software training and integration,
Microsoft Dynamics 365 Business Central/NAV business management software support,
Microsoft Dynamics Solomon accounting software migration and support,
and Microsoft Commerce configuration.
Cisco Unified Communications Manager and Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, acts as the center of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified CM Express provide a borderless IP-PBX solution by integrating with apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's Cisco-certified CUCM consultants can help with any facet of CUCM setup and debugging in areas that include integrating Cisco VoIP phones and desktop video IP phones, designing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE support, creating Cisco UCS server failover systems for survivability, and integration with Exchange Server.
Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Consulting and Troubleshooting Services for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management products and is designed to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to upgrade smoothly from older versions of Virtual Machine Manager, develop processes for creating and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public clouds, configure virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the potential advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi support.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent's VMware vSphere and vCloud consulting team can provide world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.
MSP360 Backup Services
Progent can help your company to design, implement and troubleshoot a backup plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, works with all popular public clouds, and allows businesses to build a data protection solution with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from user mistakes, computer errors, malicious users, and external attacks such as ransomware. To learn more, see ProSight Data Protection Services 360 Backup solutions.
Cisco Unified Messaging and Collaboration Consulting
Progent can provide remote or onsite access to a certified CCIE consultant to assist you to plan, deploy, administer and repair unified communications networks based on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth backgrounds helping organizations of all sizes to create collaboration solutions by delivering services such as Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, VoIP phones configuration, and wireless VoIP phone solutions. Progent can assist you with Cisco's extensive portfolio of UC applications such as Jabber, WebEx, Cisco Unity Express (CUE), Unified Contact Center, and Unified Attendant Console.
Remote Help Desk Services for Small Businesses
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, assigning responsibility, screen sharing, status tracking, problem solving, and and metrics. Designed for smaller organizations with few dedicated supprt technicians for end users, Progent's Standard Help Desk Services offer remote support at a substantial discount off Progent's regular Level 1 desktop troubleshooting rates. Progent can also provide fast on-demand escalation to subject matter experts to resolve challenging problems. For more information, refer to Progent’s online desktop Call Center services for small businesses.
IP Voice Platforms Consulting Services for At-Home Workers
Progent can assist small and medium-size companies to configure IP voice solutions to provide their remote workforce the advantage of seamless extensions of the company phone infrastructure. For details about how Progent's experts can help your teleworkers to deploy and troubleshoot VoIP platforms, visit IP voice consulting expertise for an at-home workforce.
Ransomware Removal and Recovery Consulting
Current variants of crypto-ransomware not only scramble vital on-line files but also infiltrate all available system backup resources. Progent's proven ransomware cleanup experts can help your business to reconstruct a network victimized by a ransomware attack like Ryuk, WannaCry, Hermes, Cerber, MegaCortex, or Locky. To learn more, see ransomware cleanup and operations restoration consulting.
Google Cloud Platform (GCP) Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration experts can provide cost-effective remote and on-premises consulting to help businesses to migrate any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can reduce management hassle and hardware costs and enable the use of Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Talk to a Progent Computer Support Expert
To find out how you can contact a Progent computer consultant for online or onsite help, phone