Alabama Computer Technical Support
for Small and Medium-size Business IT Systems:
Remote Support and Repair
For business networks located throughout the state of Alabama, Progent's Microsoft and Cisco qualified engineers can provide remote phone assistance and troubleshooting to fix your network problems quickly and affordably. Progent has developed enterprise-level skills, advanced software utilities, and support databases to diagnose and repair IT problems without the high cost and delays normally associated with in-person technical service dispatches. If your Alabama business is located beyond the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby network support options may be limited in skills, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progent's group of field proven network engineers average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical projects for a broad range of clients. This means you obtain not just the technical competency needed for the task, but a professional with proven methods for applying those skills to deliver affordable network solutions.
Microsoft Teams Planning and Integration Experts
Teams is the replacement for Skype for Business Online as Microsoft's premier cloud platform for real-time communications and collaboration. Progent's Teams and Teams Premium consultants can assist your business to design a migration to Teams from Skype for Business Online and install, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Microsoft Exchange 2016 Upgrade Support Services
Progent's certified MS Exchange Server 2016 consultants can help your business in all phases of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App). Progent also offers Exchange 2019 planning and deployment help and Exchange Online integration to help you to upgrade to a more current version of Exchange Server.
ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and service organizations to manage complex supply chains and streamline key business processes in order to get products to market quickly and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises consulting that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Expertise.
SQL Server 2012 Integration
Progent offers the expertise of certified SQL Server 2012 consultants and experienced software developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and security professionals to assist your business to manage Microsoft SQL Server 2012. Progent can also provide Microsoft SQL Server 2016 upgrade support or SQL Server 2019 migration consulting to help you adopt a more current version of Microsoft SQL Server.
Progent's Consulting, Development and Training Services for Office Excel and Microsoft 365 Excel
Progent's Microsoft-certified Microsoft 365 Excel consultants can help you to develop state-of-the-art Excel-powered applications or provide one-on-one training in the sophisticated capabilities of Microsoft Excel desktop and Microsoft 365 Excel. Progent's experts can also help your business to build and maintain a secure, robust IT architecture to host your Microsoft Excel solutions. Progent's SharePoint experts can show your company ways use Excel Services to extend the power of Microsoft Office Excel by incorporating dynamic Excel spreadsheets into business intelligence portals and scorecards. Progent's Microsoft Dynamics 365 consultants can show you how to share information between Excel and other products by providing expertise like Dynamics GP custom programming and Microsoft Dynamics 365 Business Central ERP software support.
Management Support for Lync Server 2013
Lync 2013, renamed Skype for Business Server and then Microsoft Teams, is a legacy on-prem platform that enables organizations to create a centrally managed and protected communications ecosystem that supports a BYOD computing style with instant messaging, presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony across a broad assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants can assist you to manage your legacy Lync deployment or Progent's Teams and Teams Premium experts can assist you plan and implement a smooth migration to Microsoft Teams.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security experts can help organizations of any size with any facet of information system security. Progent can implement cost-effective security systems that guard a small office from modern malware attacks or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile clients accessing IT resources spread across multiple physical sites and various clouds.
Microsoft SharePoint Server Support
Progent's Microsoft-authorized SharePoint Server engineers can provide SharePoint Server 2019 planning assistance, SharePoint 2016 application design, Microsoft SharePoint Server 2013 upgrade support, and SharePoint 2010 migration. Progent can assist you to rationalize the economic case for implementing the current version of Microsoft SharePoint, consult with you on the most sensible version of Microsoft SharePoint for your application, offer setup and deployment services, help you to set up Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your standard and customized application software to work with SharePoint Server, design a company-wide security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk Call Center support.
Cisco ASA and PIX Firewall and Firepower Services Consulting
The ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Get in Touch with a Progent Computer Consultant
To see how you can get in touch with a Progent network consultant for remote or onsite expertise, phone
An index of content::
CentOS Linux Network Consultant
Technology Consulting Services Red Hat Linux
Progent's Linux support services provide small and mid-size companies and software developers support for administering and maintaining Linux computers that run with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you an easy one-stop source to help you create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
IT Consulting Group Microsoft SQL Server
Microsoft T-SQL Integration Companies
SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to network users, reducing the difficulty of designing, deploying, administering, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and broad knowledge in planning and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Top Professionals Microsoft Dynamics GP
Great Plains Accounting Outsourcing
Microsoft Dynamics GP can help you expand and control your business better by delivering deep access to strategic information and a fast ROI. Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the reach of your company, handle your accounting, automate financial operations, unify procedures across your business, improve inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase cash flow. Progent can help you configure and maintain a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you derive all the benefits of your Microsoft Dynamics GP business management system.
Virtual Call Desk Economics Remote Troubleshooting
Co-managed Support Desk Costs Technical Consultant
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help businesses to save money and enhance productivity.
ISR 1100 Router Technical Support
Urgent ISR 921 router Outsourcing
Cisco has developed an extensive array of routers that includes appliances built to deliver the security, bandwidth, and availability demanded by organizations ranging from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Immediate Microsoft Dynamics Business Central Application Consultants
MRP Development Companies
Besides providing the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and one-on-one or group webinar training customized to meet your particular requirements. Progent's experts also can show you how to integrate and support a protected, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
Remote Support Remote Troubleshooting
Help and Support Onsite Support
For mid-size companies looking for network support, Progent offers a variety of alternatives including on-site service, remote support, phone-based Call Center, round-the-clock support with automatic network monitoring, temporary staffing, site relocation support, application development, and expert consulting. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent provides professional in-person help for solving technical problems rapidly and economically.
Microsoft Dynamics 365 Finance and Supply Chain Application Consultant
Dynamics 365 AX Technology Consulting
In addition to providing the expertise of Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training tailored to address your particular requirements. Progent's consultants also can help you integrate and support a protected, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.
Citrix StorageLink Specialists
Citrix Stage Manager Services
Progent's Citrix experts can help you to assess the business benefits of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Microsoft Hyper-V environment, and show you how to use Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and recoverability of your virtual network while lowering the cost of equipment and support and streamlining administrative processes.
Virtual Support Desk Costs Technical Consultant
Supplemental Support Desk Cost Savings IT Consulting
Progent's Helpdesk management and co-management services allow organizations to reduce costs, enhance productivity, and respond immediately to sudden changes in economic environments.
24/7 Technical Support Citrix Receiver
Citrix VM desktops On-site Technical Support
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that maximizes the business impact of your information network; configure XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to the latest releases of XenDesktop; and provide comprehensive online troubleshooting. Progent can also instruct your IT staff to follow industry leading practices to maintain XenDesktop efficiently.
Microsoft Skype for Business IM Remote Support
Skype for Business Front End Server Professionals
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional PSTN telephony. Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office or Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support to assist you to manage and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Engineers Email Polymorphic Virus Protection
Email Guard Data Loss Prevention Consultant
Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Internet of Things patch management Consulting
Network infrastructure patch management Specialists
Progent's managed services for software/firmware update management offer businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers, network appliances like routers and wireless access points, and Internet-of-Things devices such as sensors and health monitors.
Consultants ProSight Reporting Infrastructure Monitoring
ProSight Reporting Infrastructure Monitoring Online Help
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Emergency Consultant Services Exchange Server Upgrade
Technology Professional Exchange Server 2010 Migration
Progent's Microsoft-certified engineers can deliver low-cost online and on-premises help to carry out your upgrade to Exchange 2010, generate comprehensive documentation of your new email system, train your network support team and users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer continuing management consulting and engineering help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Security Protection Bulletins Protect
Security Firms Security Threat Bulletins
This page includes the latest updates on cybersecurity threats, fixes, and leading practices. Call or email Progent if your organization needs assistance securing your network against the latest IT security threats.
Cisco IP Video phones Specialists
CCIE Certified Voice Over IP Specialist
Progent's Cisco CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Network Management outsourcing consultants Consultant Services
Small Business Managed Services Consultant Services
Progent's ProSight family of managed IT services are intended to provide organizations who maintain small in-house network administration and support staffs with low-cost access to world-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include flat-rate network management expenses, automation of common management processes, continual absorption of the latest information technology, graceful migration from legacy systems to modern solutions, improved fit between information technology with strategic goals, access to seasoned network experts, and freeing up management to concentrate on business rather than fast-evolving computer technology.
Wi-Fi IP phone integration Support
Wi-Fi VoIP phone integration Remote Troubleshooting
Progent's Cisco Wi-Fi VoIP phone configuration consultants offer online and onsite support to help you build and maintain a Cisco Wi-Fi VoIP phone deployment by delivering integration services that can range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Windows Server 2012 R2 Clustering Specialists
Microsoft Windows Server 2012 R2 Support and Help
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test systems and migration plans, tune your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop a corporate-wide security plan, streamline network administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Data Center Colocation Help and Support
Colocation Center Remote Technical Support
Colocation data centers allow companies to share world-class data centers for hosting computer hardware that supports vital applications. Progent's Microsoft and Cisco certified IT experts can help your business with all facets of your colocation program such as selecting and moving to a colocation facility, creating system architecture, defining required equipment, on-premises and on-line maintenance, establishing remote network administration, and education your IT personnel.
Progent Press Relations Consultants
Progent Cybersecurity Experts in the News Engineers
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Microsoft Solutions Framework Project Methodology Onsite Technical Support
24 Hour Microsoft Solutions Framework Project Methodology Repair Installation
Progent's team of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional experience, in the trenches of network service, executing a broad variety of IT tasks for an extensive array of customers. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting staff. This means that you get not only expert IT capability, but also a consultant with field-tested approaches for applying technical knowledge to solve actual network problems quickly.
SQL Server 2016 Network Engineer
SQL Server 2016 AlwaysOn Technical Support Services
SQL Server 2016 offers significant enhancements in speed, capacity, security, availability, mobile computing support, and built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help businesses of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
24x7x365 Remote Wireless Site Survey Network Engineer
Wi-Fi Site Survey Online Technical Support
Progent's wireless site survey and predictive modeling help you to design, deploy and debug a Wi-Fi LAN adapted to your environment, providing your business a WLAN that delivers the coverage, speed, density, Quality of Service, data protection, and hand-off capability your business requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a wireless network and on-premises site survey services for validating, optimizing, and troubleshooting an operational Wi-Fi network.
Microsoft Certified Expert SharePoint 2016 Power Query Specialists
SharePoint Server farm Design Technical Support
Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises consulting expertise, application development, and debugging services for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Lync Server 2013 and SharePoint Consult
Lync Server 2013 and iPad Consultants
Progent's Microsoft consultants can assist your company to assess the value of Lync Server 2010 for your business and can assist you to design and execute a deployment of Lync Server 2010 that consolidates the control of IM and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent can in addition help your company to perform a smooth upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to use Microsoft Lync Server to improve the collaborative functions of Microsoft Office programs, and offer webinar training and ongoing support for Microsoft Lync Server and other Microsoft technologies.
Envisioning Phase: Requirements Definition On-site Support
Top Planning Phase: Design and Architecture Proposals Network Consult
In performing IT projects for corporate customers, Progent follows a structured approach based on specified milestones so as to achieve financial, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, test models, design tuning, and expert deployment. All phases are documented to provide a comprehensive summary of IT services delivered and to help in ongoing network maintenance.
New York Installation
24/7 Alaska Design Firm
Progent's Technical Response Center offers national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone help and remote direct network access to isolate and resolve technical problems quickly and affordably. The scope of technical expertise represented by Progent's staff of nationwide support engineers makes it possible to escalate even the toughest network issues to appropriate experts as required.
Office Entourage for Mac Classes
Office Entourage for Mac Training Professional
Progent offers one-on-one education designed for individuals who want to expand their knowledge of the macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for Mac applications.
Cisco Hybrid Network Management Solutions Small Office Computer Consultant
Cisco DNA Center Management Onsite Support
Progent's Cisco-Premier network engineers can help you to use Cisco's network management tools alongside a variety of specialized third-party applications to build a complete network management strategy in order to keep your environment operating reliably, conserve expensive resources, protect your data, revive quickly from device failure or malicious attacks, and enable you to add or repurpose network resources sensibly and economically as your company grows.
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