For small office networks located throughout the state of Alabama, Progent's Microsoft authorized consultants can deliver phone assistance and troubleshooting to solve your computer system issues fast and cost effectively. Progent has acquired world-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix computer network problems without the expense and time delays associated with onsite service calls.

If your Alabama small business is situated beyond the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network support options may be limited in expertise, or not available during a crisis. This results in a network environment that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progent’s team of expert network professionals average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a varied range of customers. This means you get not only the technical know how needed for the task, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and service organizations to manage supply chains and streamline critical processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for NetApp SAN Storage Solutions
Progent offers enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire line of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage environments quickly and affordably based on best practices.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to assist your business to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past specific technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and scalable network infrastructure that aligns with your computing model. Progent also offers remote or onsite training to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the strategic value of your IT system.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers advanced online consulting for business continuity planning, testing, and training to help your company to prepare for possible disasters, minimize service disruption for your most critical network functions, eliminate lost information, and comply with examiners' letters and contractual requirements. Progent's business continuity consultants can team with your management and IT administration group to perform risk analysis, identify interdependencies, specify the assets required to operate your organization, determine key IT functions and define acceptable recovery times, select colocation sites, set up secure offsite access capability for crucial employees, plan emergency notification systems and assign duties for personnel, write a complete recovery and test plan, and provide training for management and technical staff to carry the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster technology field-tested in Microsoft's massive Azure cloud.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and vCloud consultants offer world-class expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and application mobility.

Wi-Fi Site Survey
Progent’s Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network adapted to your environment, providing your business a WLAN that delivers the coverage, performance, load-handling capability, Quality of Service, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive on-premises service. Progent’s on-premises survey features onsite walkthroughs, spectrum and security audits of your existing wireless network, evaluation of your site's floor plans, measuring for radio frequency contention, signal propagation modeling, selection of the best placement for client-requested Wireless Access Points (WAPs) including Aironet access points, Cisco Meraki access points and Apple AirPort equipment, and a comprehensive report defining the new wireless network.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab at the QTS Data Center in Sacramento can be used for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for new technologies. For Progent customers without sufficient internal resources to configure proper test systems, the lab cuts capital costs and engineering risk while keeping vital IT initiatives on schedule.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, allows secure end-user self service, and offers a single point of control for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist you with any facet of planning, implementing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

Deployment Consulting for Lync Server 2013
Lync 2013, now called Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad range of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts can assist you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your management team and users. Progent has expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 applications such as Outlook clients, Word and PowerPoint. Progent's Skype for Business experts can also help you to design and implement out an efficient migration to Skype for Business.

Windows Server 2012 R2 Integration Support
Progent's certified Windows Server 2012 support experts can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, staff, develop an enterprise-wide security plan, automate IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan. If you are thinking about upgrading from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can help you to evaluate the benefits of Windows Server 2016 for your business and plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture.

Virtualization Expertise
Virtual compute, storage and networking technologies enable IT organizations to optimize resource utilization, simplify network management, and enhance workload availability and data protection. run several virtual servers on a single actual computer. Typical applications for virtualization include resource efficiency, inexpensive hosts for programs that require outdated OS software, and affordable segregation of application programming or testing environments from on-line ones. Progent's virtual server consultants can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 Hyper-V Virtual Server help, VMware vSphere deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to optimize speed, reliability and ease of administration while at the same time cutting costs; propose and verify business recovery strategies that minimize productivity loss in case of a catastrophic failure; and provide continuing support, repair, and consulting assistance as virtualization technology advances.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure storage. Top capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery options for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software. For details, see Altaro VM Backup Consulting Services.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager (CUCM), is a unified voice messaging platform that accelerates teamwork by providing flexible set of alternatives for retrieving voice messages within a framework that is simple to deploy and manage. Cisco Unity Connection lets you read and manage your voice messages from your Exchange inbox, web browser, Jabber, a Cisco Unified VoIP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response, and greeting services for small to medium businesses (SMBs) and corporate branch locations with as many as 500 voice mailboxes. Progent's Cisco-certified CCIE network consultants offer Unity Connection and Unity Express (CUE) integration and technical support services to ensure that your voice messaging solution continues to deliver the highest possible competitive advantage.

Team Approach to Service and Problem Escalation
Information networks have become increasingly complex. At the same time, typical small office computer networks incorporate software and hardware from dozens of different suppliers. All this makes network integration and maintenance increasingly challenging. It is impossible for even the most capable individual to have in-depth knowledge in all aspects of information technology, or extensive hands-on experience in the thousands of brands, models, and updates that small companies incorporate in their IT networks. Progent follows a collaborative approach to network consulting and depends on subject matter specialists to bring high-level skills when necessary to resolve complex problems efficiently, at the least expense to your company.

Talk to a Progent Computer Support Expert
To see how you can access a Progent computer support expert for online or on-premises support in , call 1-800-993-9400 or visit Online Computer Help.