For small company network systems located anywhere in the state ofAlabama, Progent's Microsoft and Cisco authorized technical team members can provide online assistance and troubleshooting to solve your computer network troubles fast and affordably. Progent has acquired world-class expertise, sophisticated tools, and support databases to troubleshoot and resolve computer network problems without the high cost and time delays associated with onsite service calls.

If yourAlabamacompany is located outside of the larger urban areas such asBirmingham, Birmingham, Mobile, or Huntsville, your nearby computer network support options may be limited in skills, or unavailable during an emergency. This results in a office network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís team of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a varied range of customers. This means you get not just the technical skills needed for the task, but an expert with field proven methods for applying those skills to provide excellent network solutions.

Progent's Consulting Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, uptime, mobile computing integration, plus built-in business intelligence. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises expertise to help organizations of all sizes to design, deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more about Progent's ProSight family of managed IT services for small businesses.

Fortinet FortiGate Firewall Consultants
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet security appliances to safeguard your digital assets at the network edge, within the data center, at branches, and at the cloud edge. To find out more, visit Fortinet FortiGate NGFW firewall experts.

Amazon AWS Cloud Planning and Integration Consulting Services
Progent's Amazon AWS cloud integration experts offer affordable online consulting to help businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewalls and VPN connections and can help you deploy all-cloud or hybrid ecosystems that seamlessly integrate Amazon AWS services. Progent can provide as-needed consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS cloud platform.

Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's expanding suite of client productivity applications and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are available in a variety of product bundles targeted at markets ranging from individuals and households to global enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's ability to block or recover quickly from a ransomware attack. Progent will work with you directly to collect information about your existing AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient security and backup environment that meets your business requirements. For more information, see The ProSight Ransomware Preparedness Report.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content policies for scanning the content of email messages and attachments and blocking the transmission of sensitive or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help avoid being blacklisted and stay in compliance with industry security standards and government requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn about Progent's entire ProSight portfolio of low-cost network monitoring and management services for small businesses.

Progent's Integration Support for Microsoft Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small businesses to make the move from the traditional physical on-premises datacenter to the contemporary hybrid networking paradigm that combines on-premises and virtualized cloud-based software and infrastructure. Progent's certified Windows Server Essentials consultants can provide cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to determine the possible productivity and cost benefits of migrating to Essentials and adopting a hybrid on-premises/cloud-based model for your computing ecosystem. Progent can provide comprehensive project management so you can plan and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. (Find out about Progent's Office 365 integration with on-premises Exchange deployments and Azure integration support.) Progent also offers as-needed consulting, troubleshooting, and customized training.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or on-premises support to assist businesses of all sizes to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the technologies that go into creating a cohesive Cisco Jabber solution including Cisco network appliancesand management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration solution.

SharePoint Consulting Services
Progent's Microsoft-authorized Microsoft SharePoint Server 2013 developers, Microsoft SharePoint 2010 specialists and Microsoft SharePoint Server 2007 support professionals can help you evaluate the economic justification for deploying the latest version of SharePoint, consult with you on the most sensible version of Microsoft SharePoint for your application, offer configuration and integration expertise, help you to set up MS SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and custom application programs to work with SharePoint, design a company-wide security strategy that incorporates portal solutions, and deliver maintenance and Helpdesk support.

Planning and Migration Support services for Windows 10
Progent's Windows Windows 10 planning experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 available from Progent's experts include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, network optimization, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and users, and post-migration consulting support.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller experts can help you to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller products. Progent can provide support for hardware-based and software-based Wi-Fi controllers and can help you to determine which version is appropriare for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller expertise.

Help Desk Support Services for Remote Workers
Progent offers small and medium-size organizations overflow or fully outsourced Help Desk support services for offsite employees. To find out about Progent's supplemental or fully outsourced Help Desk Call Center support services for at-home workers, go to Help Desk support services for telecommuters.

Contact a Progent Computer Support Expert
To see how to get in touch with a Progent network consultant for online or on-premises assistance, phone 1-800-993-9400 or go to Remote Network Help.



An index of content::

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  • Les Kent has a 35-year history of successful network integration, corporate administration, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions during his time as as a system architect, application developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major corporations.

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    Small to middle size companies can now get all the advantages of System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's affordably priced IT support packages, small and midsize organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager to offer small business information systems enterprise-class availability, protection, and performance.

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