For small company networks located within the state of Alabama, Progent's Microsoft and Cisco qualified technical team members can deliver remote phone assistance and troubleshooting to resolve your computer system problems fast and cost effectively. Progent has developed enterprise-grade expertise, software utilities, and support knowledge bases to identify and fix computer network problems while avoiding the cost and time delays normally associated with onsite technical service calls.

If your Alabama business is located beyond the larger metro areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby computer network support choices may be limited in skills, or not available during an emergency. This can result in a computer network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a varied range of clients. This means you get not just the technical skills needed for the task, but an expert with field proven methods for applying those skills to provide excellent network solutions.

Progent's Consulting, Programming and Training Support for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad variety of remote services to help your organization to plan, develop, test, deploy, manage, and debug applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent offers on-demand help to organizations who need a fast solution to a specific problem associated with Excel and Progent can also provide full project management support for upgrading or creating mission-critical application software based on Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the special requirements of individuals or groups.

High-level Project Management Experts
For advanced project management assistance, Progent offers access to veteran information technology experts with decades of experience as technology project managers for program development, business technology implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer advanced management skills to help enterprise customers to adhere to best practices to make sure development or deployment projects are successfully completed on schedule and on budget.

Best Practices Followed by Seasoned Engineers
Many businesses situated far from areas with ample network engineers utilize less qualified or inexperienced local resources for vital IT support. This can produce a system that is undependable or unproductive. Progentís staff of Microsoft and Cisco certified consultants average over a decade of real-world industry experience, in the front lines of network support, providing an extensive array of technical tasks for a broad selection of customers. Consequently, with Progent you get not just high-level technical knowledge, but a consultant who follows computer industry leading practices in applying those skills to solve actual information network issues successfully and in a repeatable way.

CRISC-certified Risk Management Consultants
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified risk management expert to help your company to develop and execute a risk management plan based on leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.

Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to offer a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can include private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade smoothly from legacy releases of Virtual Machine Manager, develop workflows for creating and installing VMs and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you assess the potential advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer advanced Hyper-V consulting and VMware ESXi expertise.

Online Training Classes for Popular Desktop Apps
Progent offers live online classes for an array of productivity software. Progent's Online training covers areas such as Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro programming, Publisher collaboration, Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 configuration. Webinar-based training offers all the advantages of traditional in-person seminars, such as instant communication between clients and teachers, but eliminates the expenses of transportation and the challenge of trying to synchronize the schedules of many workers.

Planning and Deployment Support for Skype for Business
Progent's Microsoft-certified Skype for Business experts offer online and onsite consulting services for companies of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco Video Interop Server. Progent's certified data security experts can assist you create and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards.

Progent's Cloud Integration Services for Windows Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small organizations to transition from the older stand-alone in-house datacenter to the contemporary hybrid computing model that combines local and virtualized cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential business benefits of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent can provide full-service project management so you can plan and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure integration support.) Progent also offers as-needed consulting, troubleshooting, and customized training.

Consulting and Support Expertise for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for critical applications by providing centralized, mixed-platform monitoring of IT infrastructure deployed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite expertise to assist businesses of all sizes to design, implement, tune, update and troubleshoot Operations Manager 2016 deployments. Progent's Operations Manager 2016 consulting experts can assist you to move to Operations Manager 2016 from earlier releases or from different monitoring platforms, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include infrastructure hosted on public clouds by providing Azure integration and Amazon AWS hybrid cloud solutions.

Azure cloud Planning and Integration Consulting
Progent's Azure integration experts can help you with every aspect of Microsoft Azure migration including needs analysis, prerequisites assessment, solution architecture, pilot testing, deployment, centralized administration, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can help your IT staff to set up and debug firewalls and VPN tunnels so that your clients can securely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in the cloud including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to create a hybrid environment that transparently integrates physical datacenters with Azure services.

Expert Wireless Engineering and Support
Progent's wireless technology consultants have broad backgrounds in the implementation and maintenance of wireless networking technology and can help you to design, configure, administer and repair wireless solutions that are compliant, resilient, expandable, simple to manage and operate, ready to support your vital applications, and seamlessly incorporated into hybrid cloud networks. Remote and onsite Consulting services offered by Progent cover a variety of wireless solutions and include smartphone and tablet management, Wi-Fi network design and deployment, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.

Data Backup and Recovery Consultants
Progent's backup and restore experts can provide help for a wide array of products and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can help you with all major backup products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent also offers help with Acronis, MozyPro, Retrospect for Macintosh, Apple Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized businesses as a low cost outsourced service for secure backup/disaster recovery (BDR).

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer remote or onsite support to help businesses of any size to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced expertise for the technologies that make up creating an end-to-end Jabber solution including Cisco network devicesand management software, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration solution.

Get in Touch with a Progent Computer Consultant
To find out how you can get in touch with a Progent network consultant for remote or on-premises expertise in , call 1-800-993-9400 or go to Remote Network Support.














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