For business computer networks located anywhere in the state of Alabama, Progent's Microsoft and Cisco certified technical experts can deliver online assistance and remote troubleshooting to solve your computer network issues fast and affordably. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to identify and resolve network problems while avoiding the expense and delays associated with onsite service visits. If your Alabama company is situated outside of the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local network support options may be limited in skills, or unavailable during a crisis. This results in a computer network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progent's staff of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of clients. This means you obtain not just the technical know how needed for the job, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

Microsoft Teams Planning and Integration Consulting Services
Microsoft Teams replaces Skype for Business Online as Microsoft's flagship cloud service for group conversation and collaboration. Progent's Teams consultants can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

Juniper Consulting Services
Progent's Juniper Networks-certified network engineers can assist your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from discontinued devices to current versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to enable you to simplify the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can assist you manage environments that incorporate a combination of Juniper's OS platforms.

Work-at-Home Solutions Guidance for a Remote Workforce
Progent can help small and medium-size companies to plan, set up and troubleshoot the infrastructure required for work-from-home employees. Aspects of infrastructure for which Progent's experts can provide guidance include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure software, router setup, wireless network planning and deployment, and reliable Internet connections. To learn about Progent's network infrastructure consulting expertise for teleworkers, see network infrastructure guidance for an at-home workforce.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help your organization with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to assist you to plan, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your IT system.

Advanced Project Management Experts
For advanced project management support, Progent can provide access to senior information technology experts with decades of background as IT project managers for program development, information systems deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven project managers offer world-class management skills to help enterprise customers to follow leading practices to make sure major projects are completed on schedule and on budget.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for scanning the content of email messages and attachments and blocking users from sending sensitive or inappropriate data or spam. ProSight Email Guard's outbound email content filtering technology can also help your business avoid reputation loss and keep compliant with industry privacy standards and regulatory requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about the entire ProSight line of affordable network monitoring and management services for small and medium-size organizations.

Consulting for Managing and Monitoring the Endpoints of Your Telecommuters
Progent can assist small and medium-size businesses to install efficient endpoint management and monitoring solutions for administering endpoints operated by offsite workers. To learn about ways Progent's consultants can assist you to manage the remote endpoints of your telecommuters, visit solutions for managing and monitoring the endpoints of your telecommuters.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security capabilities covered within GIAC accreditation such as auditing infrastructure vulnerability, security incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.

Azure Integration Consulting Services
Progent's Azure planning and integration consultants can assist you with any aspect of Azure cloud migration including requirements definition, prerequisites assessment, system design, pilot testing, implementation, centralized management, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist your IT staff to set up and debug firewalls and VPN tunnels so that your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to work in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid ecosystem that seamlessly integrates physical datacenters with Azure services.

Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key features initially developed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive upgrade strategy, train your IT administration and support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business benefit.

Management Consulting for Lync Server 2013
Lync Server 2013, renamed Skype for Business Server, is a self-hosted software platform that enables organizations of all sizes to create a centrally managed and secure communications environment that permits a BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN calling across a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts can assist you to maintain your current Lync deployment or plan and carry out an efficient upgrade to a modern solution by offering Microsoft Skype for Business consulting. Progent can also help you create a hybrid deployment that combines on-premises Skype for Business Server with Skype for Business Online or with Microsoft Teams cloud platforms.

Progent's 24x7 Ransomware Hot Line
Progent's Ransomware 24x7 Hot Line is intended to help you to take the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineer can help you to locate and quarantine infected devices and guard undamaged resources from being compromised. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent can also assist your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement an efficient deployment of Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters. In addition, Progent's Microsoft Windows Server 2022 migration experts and Microsoft Windows Server 2019 migration experts can help you to design and carry out an efficient upgrade from Windows Server 2016 to a modern release of Microsoft Windows Server.

Talk to a Progent Network Support Expert
To find out how to get in touch with a Progent computer consultant for online or on-premises assistance, phone 1-800-993-9400 or visit Remote Computer Support.



An index of content::

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