For office network systems located anywhere in the state of Alabama, Progent's Microsoft authorized professionals can provide online assistance and troubleshooting to solve your network systems issues quickly and affordably. Progent has acquired enterprise-level expertise, software tools, and support knowledge bases to diagnose and resolve network problems while avoiding the high cost and time delays associated with in-person service visits.
If your Alabama company is located beyond the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby network support options may be limited in technical expertise, or not available during an emergency. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a broad range of technical tasks for a extensive range of clients. This means you get not just the technical know how needed for the task, but a professional with field proven methods for applying those skills to provide excellent network solutions.
Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants offer expert remote support to assist businesses of all sizes to connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective hybrid ecosystems that can include Windows and Linux systems and apps in hybrid topologies that utilize on-premises IT assets as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.
CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Certified network security management experts. The Certified Information Security Manager (CISM) committee defines the basic capabilities and international standards of performance that IT security professionals are expected to learn. It provides executive management the assurance that those who have qualified for their CISM credential have the experience and capability to provide efficient cybersecurity management and support consulting.
Online Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center offers expert online support for Windows and Cisco-based networks anywhere in the U.S. Progent's certified engineers have the expertise to assist you to analyze and resolve complex network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of consultants allows them to escalate even the most difficult issues to the right specialists as required. Whether you need one-time phone support and remote troubleshooting or continuing availability of a Help Desk Technical Response Center, Progent's consultants can provide your small business with enterprise-level support without the high cost and administrative overhead of maintaining a big in-house support group.
Google Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration expertise have years of experience delivering remote and onsite assistance for businesses of any size who need to incorporate Android phones and tablets into their IT networks so that users can work together while on the go. Progent offers the breadth of skills to solve network issues that span numerous vendors and that entail a combination of legacy and up-to-date technology. Progent offers affordable remote consulting to assist you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to help you to resolve especially stubborn IT problems, or Progent can provide comprehensive project management support to help you finish strategic IT initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones to maximize their business value.
Exchange Server 2016 Migration Services
Progent's Microsoft Exchange 2016 Server migration consultants can assist your business in any and all phases of your migration to Exchange 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Part-time CIO Support Services
Progent can provide organizations with an IT management professional who can act as a temporary or part-time Chief Information Officer. This veteran technology executive can offer strategic direction to help your company to integrate sensible IT products to improve business operations so they match better with your business objectives. Your business can create and implement a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer. Key tasks Progent's temporary CIO can perform include growth strategies, establishing IT budgets, creating models for TCO and ROI, analyzing business processes, negotiating contracts with vendors, establishing security and compliance standards, business impact analysis, automating data center management, software revision tracking, network asset documentation management, and disaster recovery preparedness.
Microsoft Active Directory (AD) Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory experts have extensive knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, removal of evaluation application configuration objects in production Active Directory systems, and fixing of failed installations of Active Directory and AD-dependent software. Progent is also experienced in working with advanced AD utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address important areas such as Active Directory naming standards, hierarchical structure, IT management model, use and structure of group policy objects, plus protection and monitoring definitions. Progent can also evaluate the impacts of server and service configurations on capability and speed. Progent can help businesses to plan and roll out deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.
Migration Help for Microsoft Windows 10
Progent's Windows Windows 10 migration consultants can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent's experts include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and administration, network design, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and post-migration technical help.
SharePoint 2016 Migration and Hybrid Deployment Consulting
Microsoft SharePoint 2016, intended for onsite deployments of the SharePoint content management platform, supports deep integration with Azure-hosted SharePoint Online and Office 365 to enable hybrid network models that transparently combine local and cloud resources. Additional enhancements include fast provisioning with the MinRole role-based topology installation feature, increased scale, higher performance, stronger cybersecurity, advanced analytics with Power BI support, and a modernized user experience for team projects. Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite consulting expertise, software development, and debugging services for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint. To find out more, visit SharePoint 2016 Migration and Hybrid Deployment Expertise.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. To read more, go to Altaro VM Backup Consulting Services.
Contact a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for online or on-premises support in , call 1-800-993-9400 or go to Online Computer Help.