Remote Workforce Consulting Services
Progent has 20 years of background assisting small and medium-size businesses to plan, implement, tune, manage, and troubleshoot information networks that incorporate telecommuters. To learn about Progent's consulting services for teleworkers, refer to remote workforce expertise.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness either to stop or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient security and backup environment that meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.
BI Reporting Consulting and Development
Progent’s business information reporting experts offer online and on premises expertise to help you with any phase of business intelligence (BI) reporting from troubleshooting or modernizing applications to designing and deploying an advanced business intelligence environment. Progent's BI consultants can assist you to support your current reporting environment, assist you to upgrade reports and databases from a discontinued reporting platform to a modern one, and provide as-needed online mentoring to meet your individual needs. Progent’s management reporting and analytics consultants can provide experience in all popular business analytics reporting and visualization tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
Duo MFA two-factor Authentication Services for Access Security
Progent's Duo MFA services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a protected online account and enter your password you are requested to verify who you are on a unit that only you have and that is accessed using a different network channel. A broad range of devices can be used for this added form of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate multiple validation devices. To learn more about ProSight Duo two-factor identity validation services, refer to ProSight Duo MFA two-factor authentication (2FA) services.
Broad Experience with Microsoft's Leading Server Platforms
Progent's team of computer network consulting experts can assist large enterprises to plan, deploy, and support major rollouts of key Microsoft technology by providing support like Active Directory and Microsoft Entra design, Exchange Server 2019 management, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, SharePoint Server 2019 configuration, Microsoft SharePoint Server 2013 configuration, Microsoft Teams and Teams Premium consulting, Skype for Business support, plus Microsoft SQL Server 2019 application development and Microsoft SQL Server 2016 integration and development. Progent has helped some of the world's largest companies to integrate technology powered by Microsoft products and offers branch office IT supports for enterprises with local offices in major cities across the U.S.
Desktop Support Services
Progent offers a wide range of cost-effective consulting and support services to help your company to install, integrate, repair, and administer workstations and laptops based on Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 11 deployment consulting, Windows 10 planning and migration assistance, Microsoft Windows 8.1 integration, Microsoft Windows 7 technical support, MS Office and Microsoft 365 integration and training, and 64-bit processing upgrades.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a prestigious achievement that represents expertise in information system security audit and control. Certified by ANSI, the CISA credential has consultants pass a comprehensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier network security audit professional trained to assist companies in the fields of information systems audit services, IT governance, systems and infrastructure ROI, IT service delivery, protection of information resources, and business continuity preparedness.
Microsoft Teams Solution Design Expertise
Teams replaces Skype for Business Online as Microsoft's flagship cloud platform for group communications and cooperation. Progent's Teams and Teams Premium consultants can help your organization to plan an upgrade to Teams from Skype for Business Online and install, administer, and debug a cloud-based or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Design and Configuration Consulting for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi access point experts provide online and onsite support services to assist organizations of any size to plan, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to configure and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a seamless ecosystem that provides the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi clients irrespective of their location or device. (Check out Meraki switches configuration and management.)
Microsoft Windows 11 Solution Design and Migration Consulting
Progent's Microsoft-certified Windows 11 consultants offer a range of services for Windows 11 including cloud solutions, mobile device management, telecommuter access, security and compliance, automated provisioning, and Help Desk support services. Progent can also assist you to design and carry out an efficient migration from Microsoft Windows 10 to Windows 11. For more information, refer to Microsoft Windows 11 solution design and migration expertise.
Progent's Consulting and Training Support for Office Word and Microsoft 365 Word
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide range of economical online consulting services to assist your organization to manage your legacy Microsoft Office Word environment or assist you to upgrade to a current version of Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between different releases of Word, interfacing Office Word with other Office apps like Excel and Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet synchronization, and remote Microsoft Office Word training classes customized for your special requirements.
Microsoft Active Directory (AD) and Microsoft Entra (Formerly Azure AD) Design and Deployment Expertise
Progent can help you to design and implement an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and Azure resources. To find out more, refer to Azure {Active Directory and Microsoft Entra ID design and implementation consulting.
Stealth Penetration Testing
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent's security experts can run thorough penetration checks without the knowledge of your company's internal network support staff. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion incident alerts and event history analysis are properly configured and actively monitored. Progent can provide continuous autonomous PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to modern strains of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.
Management Support for Lync 2013
Lync Server 2013, renamed Skype for Business Server and then Microsoft Teams, is a legacy on-prem platform that allows businesses to build a centrally managed and secure communications environment that supports a BYOD computing model with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants can assist your company to support your current Lync environment or Progent's Microsoft Teams and Teams Premium experts can help you plan and execute a smooth migration to Microsoft Teams.
Talk to a Progent Network Consultant
To learn how to get in touch with a Progent network consultant for remote or on-premises support, phone