For business computer networks located within the state of Alabama, Progent's Microsoft and Cisco authorized technical experts can provide online assistance and troubleshooting to solve your computer network problems fast and cost effectively. Progent has developed enterprise-level expertise, advanced software utilities, and support databases to troubleshoot and repair network problems without the expense and delays normally associated with on-site technical service dispatches.
If your Alabama business is situated outside of the larger metropolitan areas such as Birmingham, Birmingham, Mobile, or Huntsville, your local computer network support choices may be limited in expertise, or unavailable during an emergency. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís group of expert network engineers average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a extensive range of clients. This means you get not just the technical skills needed for the job, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.
Project Server Setup and Support
Progent's Microsoft Project Server experts can provide comprehensive remote and onsite support for Microsoft Project Server as well as for Microsoft platforms that work closely with Project Server. Services provided by Progent include Microsoft Project Professional and Project Web App planning and support, SharePoint 2013 planning and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network consultants to help you to enhance your environment to support local, branch, at-home, and mobile workers so they can use Project Server to work together securely and productively. Progent's network security consultants can help your IT team to adopt and police security policies that safeguard sensitive project information without disrupting the efficient sharing of legitimate data.
Wireless Site Survey
Progentís Wireless Site Survey helps you to design and install a Wi-Fi wireless LAN optimized for your facilities, providing you a WLAN that delivers the reception, speed, load-handling capability, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service. Progentís on-premises survey features physical walkthroughs, spectrum and data protection audits of your existing WLAN, evaluation of your site's layout, measuring for radio frequency interference, signal propagation modeling, identification of the best placement for customer-requested WAPs including Aironet access points, Meraki access points and Apple AirPort equipment, and a comprehensive document defining the new WLAN.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to help assess your organization's preparedness to block or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective AV and backup/recovery environment that meets your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.
Simple Engagement and Pricing Model
Progent's easy by-the-minute billing policy requires no complicated contracts, retainers or hidden fees. Many other companies have minimum charges or other additional charges that drive up support costs. For remote support from Progent during regular working hours, you only get billed for the actual time spent resolving your problem. If it only requires ten minutes to resolve your problem, then you are only charged for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are charged only for the time when a Progent team member is actually on-site solving your issues. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you might be charged for our consultant's travel time, but not an increased emergency rate. Because Progent maintains a large pool of engineers located within the entire Northern California service territory, an available engineer is usually near to assist. Progent can in addition dispatch on-premises technical support to most zip codes in the United States within one business day of answering a service request. Progent's online technical support group has provided assistance to small companies in every state in the U.S (Refer to Progent's nationwide testimonials.)
ProSight DPS Managed Backup and Recovery
Progent's ProSight Data Protection Services cloud backup provides small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical files, applications and VMs that have become lost or damaged due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can help you to restore your business-critical data. Read more about Progent's complete ProSight line of value-priced managed services for small and medium-size businesses.
ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner and more secure Active Directory environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include simpler management, better compliance with data security regulations, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. To learn more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist you with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's extensive suite of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 applications and cloud services are offered in a variety of subscription plans targeted at customers from individuals and households to enterprises. Progent can provide fast and affordable remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist your business to understand the many subscription options offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that seamlessly combine on-premises and cloud products and services.
Desktop Support Services
Progent can deliver a broad array of cost-effective consulting and support services to assist your business to install, integrate, troubleshoot, and administer workstations and laptops powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration assistance, Windows 8.1 consulting expertise, Windows 7 support, Microsoft Office and Office 365 integration and training, and 64-bit processing expertise.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level recovery capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to help you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup software. To learn more, go to Altaro VM Backup Consulting.
Progent's Customer Testimonials
Progent has delivered online or onsite technical support help to organizations in every state in the country. Many of these customers have indicated their high regard for Progent via testimonials to the quality of Progent's support personnel. Take a look at Progent's client testimonials to learn what they say about the quality of Progent's IT services
Linux Consulting and Windows/Linux Integration
If your small business IT environment mixes Linux technology with Windows, Progent can help you to integrate your servers into a cohesive system that permits all your platforms to coexist for easy administration, seamless dataflow, fault tolerance, high performance, and tight security. If you are writing or testing Linux based-software within an environment that incorporates Windows-powered servers, desktops, and applications, Progent offers comprehensive support outsourcing that frees you to focus on your area of expertise.
Microsoft Access Software Programming
Progent's Microsoft Access consulting experts offer cost-effective remote consulting services for all editions of Office Access including desktop and browser-based versions and offers advanced support for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also offers tailored online training for Office Access application programming and database management.
Virtual compute, storage and networking techniques allow IT organizations to optimize resource utilization, streamline network administration, and improve application availability and data protection. operate several virtual machines on one actual computer. Typical usage scenarios for virtual servers include resource efficiency, low-cost platforms for programs that require outdated operating systems, and affordable quarantining of software development or testing environments from production systems. Progent's virtual server consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, Microsoft Windows Hyper-V Virtualization consulting, VMware vSphere deployment, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server support. Progent can configure virtual machines to maximize performance, reliability and manageability while simultaneously lowering expenses; propose and verify business recovery plans that reduce productivity loss in case of a catastrophic failure; and deliver ongoing maintenance, troubleshooting, and consulting services as virtualization technology advances.
Contact a Progent Computer Consultant
To see how to contact a Progent network support expert for online or onsite help in , phone 1-800-993-9400 or go to Remote Computer Help.