Alabama Network Consultants
for Small and Midsize Business Computer Networks:
Remote Help and Troubleshooting
For small office network systems located throughout the state of Alabama, Progent's Microsoft and Cisco authorized engineers can provide remote phone assistance and troubleshooting to fix your computer system issues fast and cost effectively. Progent has developed top-notch skills, advanced software utilities, and support databases to identify and repair network problems while avoiding the expense and time delays associated with onsite service calls. In case your Alabama company is situated outside of the larger urban areas such as Birmingham, Birmingham, Mobile, or Huntsville, your nearby network support choices may be limited in expertise, or unavailable during a crisis. This can result in a network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent's team of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a extensive range of customers. This means you get not just the technical skills needed for the task, but a professional with demonstrated methods for applying those skills to provide affordable network solutions.
Planning and Deployment Support for Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Meraki wireless AP consultants offer remote and onsite support to help businesses of all sizes to design, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including switches, ASR routers and firewalls to build a seamless network infrastructure that provides the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device. (Refer to Meraki switches integration.)
ProSight Network Audits for Evaluating Network Infrastructure Health
ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a more manageable and more secure AD environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management technology. These advantages can include easier management, better compliance with information security regulations, higher utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. To learn more about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.
Consulting Expertise for MS Dynamics and Dynamics 365 Accounting and ERP Software
Progent's Experts Team provides help in Microsoft financial and ERP platforms, allowing you to create inexpensive and comprehensive network solutions that address the individual requirements of your operation. Progent's custom software development consultants can deliver a range of services such as
Microsoft Dynamics 365 Finance (formerly Dynamics AX) enterprise resource planning consulting,
Microsoft Dynamics GP Accounting Software training and integration,
MS Dynamics 365 Business Central/NAV business management software support,
Microsoft Dynamics Solomon business accounting software migration and support,
and MS Commerce/RMS configuration.
Disaster Recovery/Business Continuity Planning Support Services
Progent offers advanced remote consulting for business continuity planning, testing, and training to assist you to respond to possible disasters, reduce service disruption for your vital IT functions, avoid lost information, and meet examiners' letters and contractual obligations. Progent's business continuity experts can team with your executive and IT support group to perform risk and business impact evaluation, define dependencies, identify the resources required to run your organization, determine business-critical IT services and define allowable recovery times, qualify hot backup sites, set up safe offsite connectivity for crucial workers, implement notification mechanisms and assign duties for staff, write a comprehensive recovery and test plan, and train key people to carry your business continuity solution. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can assist you to create an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's massive Azure cloud.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to assist your business to design, configure, and fix any facet of your iPhone and Windows integration solution and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers online and onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your IT system.
Online Consulting for Windows Server 2008
The complexity and versatility of Windows Server 2008 requires an information technology consultant with real-world experience and diverse knowledge in designing and building cohesive end-to-end business technology networks. The experience of Progent's certified Windows 2008 experts, with an average of over a decade of background integrating Microsoft-powered technology, helps insure your success in maintaining and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2019 consulting experts and Windows Server 2022 experts can assist you to evaluate the business value of upgrading to a current version of Windows Server. If you are considering creating a hybrid network model that integrates local systems with public cloud services like those available on Microsoft Azure, Progent can help you to design and deploy a cohesive hybrid cloud ecosystem for Windows Server.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with continual replication to deliver fast, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) apart from each other. Progent offers access to a certified NetApp MetroCluster expert who can assist you to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical needs and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your MetroCluster DR system to verify compliance with industry standards and government requirements.
Remote Workers Solutions
Progent has two decades of experience assisting small and medium-size companies to design, deploy, optimize, administer, and debug information networks that support at-home workers. To learn about Progent's consulting services for remote workers, refer to at-home workers consulting services.
Extended Hours Remote Technical Support
Progent's affordable after-hours online technical support program offers clients 24x7 access to online support from Progent's Technical Response Center. Support services available beyond standard work hours include fixing issues with Microsoft server products, Windows desktop troubleshooting, assistance with Microsoft Office programs, network and system backup/restore, and fundamental routing and switching help for Cisco technology.
Design and Deployment Support for Cisco's Wi-Fi Products
Progent's Cisco-certified wireless experts can deliver in-depth consulting services for Cisco's Wi-Fi products by offering support including Cisco Aironet wireless AP consulting, Cisco Small Business 100/300/500 Wi-Fi APs support services, Cisco Catalyst 9100 Series Wireless APs solution planning, deployment, and debugging services, Meraki wireless access point integration and consulting services, and Cisco wireless controller expertise.
Progent's Consulting and Training Support for Microsoft Office Desktop and Microsoft 365
Progent's certified Microsoft Office and Microsoft 365 experts can assist businesses to incorporate Office desktop and Microsoft 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that offers quick ROI and enables improved business results. Progent can assist you to interface Microsoft Office or Microsoft 365 applications with one another and with additional core Microsoft platforms such as SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to fix compatibility problems with various versions of Microsoft Office and can provide live online Office and Microsoft 365 instruction to individual users and groups.
Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security companies to provide web-based management and comprehensive security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall. Find out about the entire ProSight portfolio of value-priced network management outsourcing services for small and medium-size businesses.
Talk to a Progent Computer Support Expert
To find out how to contact a Progent computer support expert for remote or on-premises support, call
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Local Government Exchange Specialist
School District Services
Progent has a long background delivering a full-spectrum of online IT support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering advanced online network support and has provided network support to organizations in all 50 states. Online support saves travel expenses and resolves issues more quickly than onsite service calls.
Ekahau Predictive Wi-Fi Site Modeling Support Services
Online Support Services Ekahau Wi-Fi RF Coverage Maps
Progent's Ekahau-certified Wi-Fi site design consultants can help you to design, deploy, tune, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent can provide online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for resolving RF signal issues, and Ekahau Insights for managing the performance of multiple Wi-Fi sites.
Microsoft Activesync Setup and Support
Technology Professional Windows Mobile 7
Progent's professionals offer experience in multiple technologies related to mobile connectivity including system architecture, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified experts can save your organization time and expense by using their wireless experience to help you choose and configure mobile access technologies that fit the needs of your business. Progent can also tune your network architecture so that wireless data devices perform better.
Biggest Consulting Services Email Black Lists
Email Intent Analysis Consulting
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based control and world-class protection for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
MSP360 SQL Backup Support and Setup
MSP360 Server Backup Computer Consulting
Progent's data protection experts can help your company to design, implement and debug a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical computers, works with all popular public clouds, and allows you to create a backup ecosystem with a minimum RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, computer errors, malicious insiders, and malware assaults such as ransomware. For details, visit ProSight Data Protection Services 360 Backup services.
iPad and MobileMe IT Consulting
Top Help and Support iPad and MobileMe
Progent's Mac support engineers can help you with a wide range of system infrastructure areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies such as VoIP and fast wireless connectivity. For business networks based solely on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and size to handle the challenge of designing, integrating, and maintaining a system infrastructure that is robust, secure, efficient and aligned with your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan SAN solution. Progent can also give you access to certified experts to support Cisco routers and switches.
Solaris Professional
Linux Consult
Progent's UNIX family consulting services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient single consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.
Repair Installation Microsoft Partner
Microsoft Certified Small Office Network Consultant
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client endorsement and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company better solutions for your IT network.
SentinelOne Singularity Complete Reseller Consultant Services
Consultants SentinelOne Singularity and Vigilance Integration
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Comprehensive Event Management Support Outsourcing
Monitoring and Reporting Technology Consulting
Mid-sized companies can get all the advantages of System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's affordably priced IT service packages, medium-size businesses can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer medium-size company networks enterprise-class reliability, protection and performance.
Dynamics GP Great Plains Software Consultant Services
Dynamics GP Software Technology Consulting
important characteristics of Microsoft Dynamics GP software include a modular structure that allows you to buy only the components you require, a standards-based foundation built on Microsoft technologies to secure your investment and provide a highly integrated environment, enhanced reporting services that permit you to monitor all activities, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate data, the capability to integrate information from almost any database or workstation software into Microsoft GP/Great Plains, plus an open architecture that makes it possible to develop custom programs. Progent can help you set up and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to show you how to turn the powerful features of Microsoft Dynamics GP business accounting software into a productive business solution.
Microsoft Office System Integration Firm
Microsoft Office 2003 Technical Consultants
Progent imposes no initialization fee and asks no monthly commitment for services provided during normal working hours. Progent's one-minute granularity avoids large invoices for fast repairs so you won't be forced to allow minor problems to stay unaddressed.
Exchange 2007 Server Consult
Support and Help Exchange Server 2007
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007.
Windows 2003 Engineer
Windows 2003 Computer Consulting
Progent's Microsoft-certified Windows Server 2003 consultants can provide network support and IT consulting for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, update, and support services include system planning, installation, project management, on-site and remote technical support and repair, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Firewall and VPN Protect
VPN Security Protection
Progent provides organizations of any size professional consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to create a detailed security plan and choose the right products from a variety of suppliers to support your security objectives while staying within your spending restraints.
Ransomware Recovery Readiness Audit Consultancy
Ransomware Recovery Readiness Analysis Consultant
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable and more secure AD environment. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management technology. These benefits can include easier network management, improved compliance with data security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and higher availability.
Windows 11 Wigets Technology Consulting
Windows 11 Installation Support
Progent's Windows 11 consultants can provide an array of services for Windows 11 such as cloud integration, mobile device management, teleworker connectivity, security and compliance, streamlined deployment, and Help Desk services.
Remote Consulting Small Business WAP551
Small Business WAP321 Engineer
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, manage, and debug Cisco Small Business Wi-Fi Access Points.
Support Jabber and OAuth
CCIE Certified Online Technical Support Jabber and Cisco IP Phones
Progent's Cisco Jabber consultants offer online or on-premises expertise to assist organizations of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the products, technologies and services that go into creating an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.
Microsoft Dynamics GP 2015 Reporting Consultancy
24x7 Microsoft Dynamics GP 2015 Reporting Professional
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud readiness, supports popular handheld devices, allows single login with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will maximize the return on your investment in this powerful product.
Emergency Contact Progent
Progent Contact
For small organizations considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
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