For business networks located anywhere in the state ofAlabama, Progent's Microsoft authorized professionals can deliver remote phone help and remote troubleshooting to resolve your network systems issues fast and cost effectively. Progent has acquired enterprise-level skills, sophisticated tools, and support knowledge bases to diagnose and resolve computer network problems without the high cost and delays normally associated with in-person service calls.

If yourAlabamasmall business is situated outside of the larger urban areas such asBirmingham, Birmingham, Mobile, or Huntsville, your local network systems support options may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a wide range of technical tasks for a broad range of customers. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to provide cost effective network solutions.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, provides network health monitoring, allows secure self service, and delivers a single point of control for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, implementing, using and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is a globally recognized achievement that indicates expertise in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an extensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the fields of IS audit services, information technology enforcement, network assets and infrastructure ROI, information technology service delivery, protection of information assets, and business continuity planning.

Consulting and Support Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to offer a centralized solution for configuring and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy releases of VMM, develop processes for creating and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts offer advanced Windows Hyper-V consulting and VMware vSphere support.

Remote Technical Support for Microsoft Windows and Cisco-based Networks
Progentís Technical Response Center offers world-class online technical support for Windows and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the experience to help you to analyze and solve difficult network problems quickly and cost effectively. The breadth of technical expertise offered by Progent's team of consultants makes it possible to escalate even the most difficult issues to the right specialists as necessary. Whether you need occasional phone support and online repair or ongoing availability of a Help Desk Technical Response Center, Progent's experts can provide your company with enterprise-level expertise without the cost and management hassle of maintaining a big internal support group.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent's VMware vSphere consulting team offer world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and application mobility.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology consultants can provide expert remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that run the gamut from small or midsize companies and campus networks to giant data centers and ISPs. Progent can help you to deploy Cisco's rapidly evolving switching technology to realize the throughput, scale, uptime, virtualization support, data protection and ease of management demanded by your business. For information about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. For details about Progent's support for Cisco's Nexus Series of data center switches, refer to Nexus switch consulting and troubleshooting services. For information about Progent's support services for Meraki switches, go to Cisco Meraki switches integration.

Check Point Next Generation Firewall Configuration Consulting
Progent's Check Point Software firewall experts can help you plan, configure, and manage firewall solutions that rely on Check Point Software NGFW firewalls and Check Point's cloud-based security services. To learn more about Progent's consulting services for Check Point security gateways, refer to Check Point Software next generation firewall configuration consulting.

MS Exchange 2019 Server Planning and Configuration Services
Progent can assist your organization in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing HA system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook. For more information, visit Progent's MS Exchange Server 2019 planning and configuration services.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk experts and CUBE configuration consultants can assist your business to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide affordable remote or onsite expertise to help you to migrate smoothly to a productive communications environment that offers fast ROI. Progent's certified Microsoft unified communications experts can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.

Office Access Database Application Programming
Progent's Microsoft Office Access consultants offer affordable remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide advanced help for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom online classes for Office Access application development and database administration.

Migration Support for Skype for Business Server
Progent's Microsoft-certified Skype for Business experts offer online and on-premises consulting services for organizations of any size to assess the costs/benefits of migrating to Skype for Business Server or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud or mixed deployment; interface Skype for Business with SQL Server, Exchange, SharePoint Server and Office or Office 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco UC. Progent's certified network security consultants can assist you to design and validate a security strategy for your Skype for Business solution that meets government and industry requirements. Progent can also advise you how to create a hybrid architecture that combines on-premises Microsoft Skype for Business Server with the cloud platforms Skype for Business Online or Teams.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller consultants can assist you to configure Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller technology. Progent offers support for both hardware-based and software-based Wi-Fi controllers and can help you to decide which type makes sense for your wireless solution. For 802.11ac Wave 2 Wi-Fi controllers from Cisco, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller expertise.

Get in Touch with a Progent Network Support Expert
To learn how you can contact a Progent computer support expert for remote or on-premises support in #(state), phone 1-800-993-9400 or go to Online Computer Support.



An index of content::

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  • Microsoft MCP Remote Support Job
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    Progent is seeking to hire full-time, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or equivalent security certification; and advanced network architecture consultants with a background in mobile solutions, wireless networking, service continuity, business continuity, data protection, and VMware. Progent also is hiring professionals to work on Progent's staff of help desk service technicians and remote support experts. Also, We are seeking experienced administrators able to perform productively in our high-growth, virtual office culture.

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    Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an unbiased evaluation of the health of their network. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner and more secure AD implementation. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and higher availability.

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    Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and delivers important new features plus a revamped structure. These improvements favorably impact vital areas like ease of administration, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange 2013.

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    Cisco's Meraki MS family of access and aggregation switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online expertise to help you to design and implement an efficient network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, define policies to ensure security, create and test a disaster recovery strategy, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking infrastructure.

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  • Windows Server Update Services Engineers
    WSUS Specialist

    Microsoft Windows Server Update Services allows IT managers to deploy and track the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy settings, and ensuring your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your network environment.

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