For business network systems located in the state ofAlabama, Progent's Microsoft certified consultants can deliver remote phone help and troubleshooting to repair your computer network troubles fast and cost effectively. Progent has developed world-class expertise, sophisticated utilities, and support databases to troubleshoot and fix network problems while avoiding the expense and time delays associated with onsite technical service visits.

If yourAlabamabusiness is located outside of the larger metro areas such asBirmingham, Birmingham, Mobile, or Huntsville, your local computer support choices may be limited in expertise, or unavailable during an emergency. This results in a network environment that is unusable or causing wasted time due to technical problems continuing for too long. Progentís staff of network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a diverse range of customers. This means you obtain not only the technical skills needed for the task, but a professional with field proven methods for applying that expertise to provide cost effective network solutions.

Microsoft Teams Solution Design Experts
Teams is the successor to Skype for Business Online as Microsoft's flagship cloud platform for group communications and cooperation. Progent's Teams experts can assist you to design an upgrade to Teams from Skype for Business and configure, manage, and debug a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

SharePoint 2019 and SharePoint Online Expertise
SharePoint 2019 incorporates the modern experience of SharePoint Online, providing a transitional release that bridges the classic UI of SharePoint 2016 and the new SharePoint environment. Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite expertise, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a cohesive intranet system. To find out more, visit SharePoint 2019 Server solutions services.

Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps such as Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, setting up SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco SRST systems for high availability.

Best Practices Applied by Expert Consultants
Many organizations situated away from areas with plentiful expert consultants resort to less qualified or inexperienced local consultants for vital network support services. This can produce a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco premier engineers average more than ten years of real-world industry background, in the front lines of network support, providing a wide range of technical services for a diverse selection of customers. Consequently, with Progent you get not just expert network engineering knowledge, but a consultant who follows computer industry best practices in using those skills to solve actual information network issues efficiently and in a repeatable way.

ProSight DPS Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Learn more about Progent's complete ProSight series of affordable managed services for small businesses.

SQL Server 2012 Consulting
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants and experienced database application developers, DBAs, project management experts, network infrastructure engineers, business continuity specialists, and security consultants to help your business to manage your Microsoft SQL Server 2012 solution and configure an efficient and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2019 or transition to Microsoft SQL Server 2016 from SQL Server 2012.

Microsoft Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support, team, create a corporate-wide security strategy, automate IT management, help with application development, and generate and validate a disaster recovery/business continuity plan. If you are considering migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can help you to evaluate the benefits of Windows Server 2016 for your business and plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model.

Affordable Support Solutions
Many small businesses rely on flawed metrics when shopping for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate technical background can take several times longer to perform the same job than a seasoned IT professional. As an example, charging a third less per hour, but taking three times as long for the same task is not a bargain. Even worse, a poorly architected or implemented IT environment that is unreliable and difficult to manage or upgrade can cost a small business many times more than its setup price due to lost productivity. Progent's client testimonials from satisfied businesses throughout the U.S. indicate the effectiveness of Progent's service model and the technical capability of Progent's staff of engineers.

Check Point Next Generation Firewall Configuration Expertise
Progent's Check Point firewall experts can show you how to design, configure, and administer firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's subscription-based security services. To learn more about Progent's consulting and support services for Check Point security gateways, refer to Check Point next generation firewall integration consulting.

Catalyst 9100 Series Wireless APs Expertise
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point consultants offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs). To find out more about Progent's consulting services for Catalyst 9100 Family of 802.11ax APs, see Cisco Catalyst 9100 Wireless APs solution planning, deployment, and troubleshooting services.

Get in Touch with a Progent Computer Consultant
To see how you can contact a Progent computer consultant for online or onsite support, call 1-800-993-9400 or go to Remote Network Support.



An index of content::

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    Progent's UNIX platform consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    For large organizations, Progent can leverage in-house network support groups by providing extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can act as a transparent nearby supplement of enterprise IT management. Progentís enterprise support services include company-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project management, and world-class support for multiple location network environments based on Enterprise Windows 2003. Progent can provide field engineers and specialists to assist with a campus relocation or branch move, or a system architect to help with setting up or using an Internet Data Center or co-location site.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent offers nationwide remote phone support and consulting services for businesses that run environments powered by variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online technical support provides optimum return for your IT dollar by extending client productivity and shortening the hours charged for network repair services. Sophisticated online support tools and experienced service specialists and engineers allow Progent to handle the majority of network problems without squandering time and money by going to your location. In the vast majority of cases your IT problems can be dealt with by telephone or via a mix of telephone help and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISA premier security specialists to help you with the toughest network problems.

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    System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable uptime for critical applications by offering unified, cross-platform monitoring of IT infrastructure installed throughout on-premises datacenters and cloud environments. Progent's consulting group offers advanced online and onsite support to assist organizations of all sizes to design, integrate, tune, update and repair Operations Manager 2016 solutions. Progent can help you to migrate to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive IT management solution. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    DoubleTake/Carbonite Software publishes a family of tools designed to deliver small companies a range of affordable solutions for replicating and recovering business-critical applications such as Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small business IT networks to create an advanced state of availability and disaster recovery capability at a budget-friendly price.

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  • Technology Consulting Dynamics GP/Great Plains
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    Dynamics GP can help you grow and control your company more efficiently by delivering easy access to strategic information and a fast return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits such as its ability to extend the presence of your organization, manage your accounting, automate financial processes, standardize procedures across your company, improve inventory control, increase order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can help you configure and manage a reliable, safe server and network foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP support professionals to make sure you reap the full benefits of your Microsoft Dynamics GP/Great Plains business management system.

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