Alabama Network System Consulting
for Small and Medium-size Business IT Systems: Online Consultation and Troubleshooting
For office network systems located anywhere in the state ofAlabama, Progent's Microsoft and Cisco qualified engineers can deliver phone assistance and remote troubleshooting to solve your computer system problems fast and affordably. Progent has developed enterprise-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix IT problems without the high cost and time delays normally associated with on-site service dispatches.
If yourAlabamacompany is situated beyond the larger metro areas such asBirmingham, Birmingham, Mobile, or Huntsville, your nearby network support choices may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progent’s group of network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a diverse range of clients. This means you get not just the technical competency needed for the job, but a consultant with field proven methods for applying those skills to deliver efficient network solutions.
Unified Communications Manager and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), originally branded CallManager, acts as the core of Cisco's collaboration platform. Unified CM and Cisco Unified Communications Manager Express (CME) offer a location-independent IP-PBX solution by integrating with unified messaging applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM experts can assist with any facet of Unified CM setup and debugging in areas such as integrating Cisco Voice over IP phones and video IP phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, creating Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange Server and Skype for Business.
SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including local, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from as-needed design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on schedule and within budget. For more information, refer to SQL Server 2017 integration consulting expertise.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent backup/recovery expert. The interview is designed to help evaluate your organization's preparedness either to block or recover quickly from a ransomware incident. Progent will consult with you directly to gather information about your current security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup environment that aligns with your business needs. For details, visit The ProSight Ransomware Preparedness Report.
Business Intelligence Reporting Consulting and Development
Progent’s business information reporting experts can provide remote and on premises expertise to assist your organization with any facet of business intelligence (BI) reporting from troubleshooting or enhancing reports to planning and deploying a comprehensive BI environment. Progent's management reporting experts can assist you to maintain your current BI environment, assist you to upgrade databases and applications from a legacy reporting platform to a modern one, and provide custom online training tailored to your specific requirements. Progent’s business reporting and analytics consultants offer expertise in all popular business intelligence reporting platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Builder.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to validate the knowledge of network security professionals. GIAC certifications are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for all of the network security disciplines covered under GIAC accreditation such as auditing infrastructure security mechanisms, incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances installed across multiple sites with any number of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned wireless consultants who can help you to assess the value of UniFi technology for your business and assist you to design, install, administer, and troubleshoot your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.
Wide and Deep Knowledge of Office Networks
Progent’s team of over 100 network experts means clients can take advantage of the leverage of more than a thousand years of cumulative experience and shared knowledge to resolve the most vexing system problems. Progent’s certified network engineers possess the experience to identify solutions fast and implement them cost effectively.
Network Infrastructure Support Services for Telecommuters
Progent can help small and mid-size companies to design, implement and troubleshoot the infrastructure needed to support teleworkers. Areas of infrastructure for which Progent's experts can deliver assistance include safe and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) software, router integration, Wi-Fi LAN planning and implementation, and robust Internet access. For information about Progent's infrastructure support services for at-home workers, refer to network infrastructure guidance for teleworkers.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any facet of information system security. Progent can implement cost-effective cybersecurity systems that protect a small office against advanced threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing IT resources distributed across a mix of physical sites and public and private clouds.
Progent's Cloud Integration Support for Microsoft Windows Server Essentials
Microsoft Windows Server Essentials is an affordable, versatile operating system that enables small organizations to transition from the traditional physical on-premises datacenter to the new hybrid networking paradigm that combines both local and virtualized cloud-hosted resources. Progent's certified Windows Server Essentials consulting experts can provide cost-effective remote consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost advantages of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based design for your computing environment. Progent offers full-service project management so you can design and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises Exchange and Azure integration consulting services.) Progent also offers ongoing consulting, troubleshooting, and training.
Help Desk Services for a Remote Workforce
Progent offers small and medium-size organizations supplemental or comprehensive Help Desk Call Center services for a remote workforce. For details about Progent's overflow or fully outsourced Help Desk services for an at-home workforce, go to Help Desk Call Center support for teleworkers.
Data Backup/Restore Expertise
Progent's data backup consultants can provide help for a broad range of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops plus notebooks and handhelds. Progent can help you with leading data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized organizations as a low cost end-to-end service for reliable backup/disaster recovery (BDR).
Design and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants offer Cisco Aironet Wi-Fi access point planning and deployment consulting and Cisco Wi-Fi controller consulting to help you benefit from the 802.11ac Wi-Fi specification to triple the performance for your Wi-Fi network while increasing the signal coverage.
64-bit Processing Upgrade Support Services
Progent’s 64-bit upgrade specialists can help you to enhance your servers and desktop PCs efficiently from 32 to 64 bits. Progent can help you to understand the costs and benefits of moving to 64-bit computing, design an economical migration process that reduces business interruptions, and provide timely online help to aid your company to install 64-bit operating systems and application software on your current computers. Progent's Microsoft-certified engineers can help you to integrate the 64-bit editions of Microsoft products like Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology built into the latest versions of MS Windows Server has been radically redesigned to streamline the installation, setup, and administration of server clusters and to offer greater levels of network dependability, protection, performance, and versatility. New or improved capabilities include cluster Validation, revamped configuration and deployment, improved cluster management, new cluster infrastructure for increased availability, hardened security and quorum models, fewer failure points, greater disk and memory capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's certified failover cluster consultants can assist your company assess the advantages of failover clusters, plan and execute a deployment, train your network support staff to administer your failover clusters, deliver continuing consulting and technical help services, and produce and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery experts can assist you you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology proven in Microsoft's massive Azure public cloud.
Contact a Progent Computer Consultant
To find out how you can access a Progent network support expert for remote or on-premises expertise in #(state), phone
An index of content::
Remote Workers Collaboration Software IT Consulting
IT Consultants Telecommuter Collaboration
Progent can assist small and mid-size businesses to implement collaborative solutions to enable their telecommuters to benefit from productive teamwork with fellow workers and clients.
Microsoft Dynamics AX Support Services
Macola Programming Company
Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your unique company needs. Progent’s Microsoft-certified consultants offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce integration services for safe, corporate-wide resource sharing plus interfacing with CRM products.
IT Consultant Company-wide Standards for Best Practices
Access to External Support Databases Computer Support Companies
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional background, in the trenches of network support, performing a wide range of IT projects for a large mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into shared best practices standards that Progent teaches its consulting team. This ensures that you get not just world-class technical skills, but also a support engineer with field-tested approaches for applying computer knowledge to fix actual IT problems quickly.
Unity Connection Integration Support
Cisco Certified Experts VoIP Infrastructure Solution for SIP Online Help
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the core of Cisco's collaboration solution. Cisco Unified Communications Manager and Unified Communications Manager Express offer a modern IP-PBX by integrating with unified messaging apps such as Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises expertise to help organizations of any size to build and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified Communications Manager setup and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.
Juniper NetScreen 5200 Firewall Cybersecurity Group
Network Intrusion Penetration Testing Juniper NetScreen IPsec VPN
Progent's Juniper Networks-certified NetScreen consultants can assist you to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor systems.
Security Evaluation Services
Computer Security Vulnerability Evaluation Technology Professional
Progent offers special security packages intended to provide larger enterprises a professional and comprehensive network security assessment from a team of certified security engineers. All Progent's network security evaluation bundles feature a collection of services including automated scans from within and from beyond your company security perimeter, expert interpretation of scanned data by certified security engineers, production of a paper explaining the findings, plus an interactive concise executive summary and an in-depth interactive review for internal network engineers.
Remote Wireless Site Survey Online Support Services
Top Ranked Online Support Services Online Wireless Site Survey
Progent’s Wireless Site Survey makes it easy to plan and install a wireless LAN adapted to your environment, providing you a WLAN that delivers the coverage, performance, capacity, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.
Information Technology Consulting Office 365 authentication
Exchange Online Archiving Professionals
Microsoft Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated Exchange components to lower hardware costs and administrative hassle. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to assist your small businesses to evaluate the benefits of Office 365 Exchange Online, plan a solution that fits your functional requirements and IT budget, implement an efficient move from your current Exchange organization to one that incorporates Exchange Online, train your IT team and end users, and provide ongoing consulting and technical support.
Upgrade Help Solaris-Windows
24-Hour Solaris Migration
Progent can assist your business to plan and execute an efficient transition from a Sun Solaris-powered information environment to a network based on Microsoft Windows and suited for running Microsoft's powerful office productivity suites, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and application specialists can assist you to guard your information and reduce business discontinuity by designing an effective transition plan that protects your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current infrastructure, migration planning and testing, Microsoft Exchange migration support, information and application porting, and server and storage transition and economization.
24 Hour Remote Support Network Engineer Employment
Virtual Office Microsoft Consultant Job Opportunity
Progent's work environment will allow you to become a better consultant by enhancing your information technology skills and boosting the satisfaction of your customers. Progent delivers this commitment by attracting the top consulting talent for you to operate with, providing a state-of-the-art network and communications architecture, running custom software utilities to enable the highest level of service, and by streamlining proven business structures for finding and keeping clients.
Integration Services Service Reporting
Biggest Services Documentation Professional
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed support activities. Unlike many independent consultants or small support firms who provide scant documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation sent by each staff member to every customer. The discipline of documenting and archiving service activity allows more effective support and eliminates a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who won’t release vital service information.
CISM Security Management Consultant Services
CISM Certified Technology Consulting
Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of performance that IT security professionals are expected to learn. It provides executive management the assurance that those who have earned their CISM certification have the experience and knowledge to deliver efficient security management and consulting consulting.
Internet Security and Acceleration Server Online Help
ISA 2004 Online Support
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can assist you to plan, install, and support an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your business requires.
Wireless Security Consulting
Professional Network Security
Progent provides expertise for security analysis packages such as LANguard from GFI for running a set of programmed system auditing scans to uncover possible security gaps. Progent has extensive experience with network analysis tools and can help you to make sense of audit reports and react effectively. Progent can help you design security into your company operations, configure auditing software, plan and implement a secure system environment, and suggest policies to maximize the security of your network. Progent's security consultants are ready to assist you to configure a firewall, design secure remote connectivity to email and data, and install VPN. Progent's qualified security experts can also validate the security of web-based software and can run comprehensive information security tests of enterprise-wide security to validate your organization's compliance with recognized international security standards such as FISMA, NIST, and ISO.
Solaris Security Firms
Solaris Security Services
If your company has a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-certified security specialists can help your whole enterprise in a broad array of security areas including security management practices, security architecture and models, access management systems and techniques, software development security, business processes security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM and CISSP stipulate the fundamental competencies and international standards of knowledge that information security managers are required to possess. These accreditations offer executive management the confidence that consultants who have achieved their CISM or ISSAP certification have the background and theory to offer world-class security management and engineering help.
Solaris Online Help
Sun Solaris Network Consultant
Progent's Sun Solaris platform consulting services provide small companies and software developers support for managing and supporting Sun Solaris systems that run with Microsoft-powered networks. Progent offers your organization access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient one-stop source to show you how to create and maintain a secure and reliable cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Emergency Professionals Symantec Backup Exec
HP Data Protector Consultants
Progent can provide affordable online support from consultants with expertise in a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations as well as laptops and handhelds. Progent offers expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist you to implement, upgrade, or maintain backup solutions for a variety of environments including on-premises, edge to datacenter, cloud-based, or hybrid.
System Center 2016 Hybrid Cloud Integration Professional
24/7/365 Network Consultants SCOM 2016
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; unified management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.
SCCM Upgrade Integration Services
Online Technical Support SCCM MDM
Configuration Manager automates software provisioning and updating, simplifies security and compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, enables safe end-user self service, and delivers a single point of control for managing multi-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist your organization with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
5520 wireless controller Consultant
WLAN controller Online Consulting
Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.
Engineers Enterprise Project Management
Project Design Consult
For enterprise project management support, Progent offers the services of senior IT experts with years of experience in IT management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise clients adhere to leading practices to ensure that development or deployment projects are completed on schedule and on budget.
macOS Technical Support Professionals
OS X Technical Support Consult
Progent offers nationwide online technical support and consulting services for businesses that run Apple macOS and OS X environments or whose information systems feature a combination of Mac and Microsoft Windows products. Progent's experts offer Apple macOS and OS X clients a range of services including desktop assistance, migration to the current edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud. Online IT help offers optimum leverage for your IT dollar by protecting client productivity and shortening the hours billed for network analysis and repair. Sophisticated remote support utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or via a mix of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to help you with the toughest system problems.
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