For small business network systems located within the state of Arkansas, Progent's Microsoft authorized consultants can provide phone help and remote troubleshooting to repair your network systems troubles fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated tools, and support databases to identify and repair computer network problems without the expense and time delays associated with on-site technical service calls.

If your Arkansas business is situated outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local network support options may be limited in expertise, or not available during an emergency. This results in a office network that is unusable or causing productivity loss due to technical issues persisting for too long. Progent’s group of expert network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of clients. This means you get not only the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to assist with cost effective network solutions.

Full Range of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security consultants can assist you to perform complete security assessments, recover rapidly from intrusions, configure firewalls, configure safe techniques for remote and mobile connectivity, install spam and virus filtering and email encryption, and create a company-wide security strategy based on round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint security.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers high-level remote expertise for disaster recovery/business continuity planning, testing, and education to help you to respond to possible disasters, minimize downtime for your essential network functions, eliminate data loss, and meet regulatory mandates and business requirements. Progent's business continuity consultants can work closely with your management and network administration group to perform risk analysis, define dependencies, identify human and physical resources required to run your organization, determine crucial IT services and specify acceptable recovery times, qualify hot backup centers, configure secure offsite connectivity for crucial workers, plan emergency notification mechanisms and assign responsibilities for personnel, document a complete recovery plan, and train management and technical staff to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster tools proven in Microsoft's massive Azure cloud.

Wide and Deep Expertise with Business Networks
Progent’s team of more than 100 networking consultants means customers can take advantage of the leverage of over a thousand years of cumulative experience and collective information to resolve the most vexing network problems. Progent’s accredited network consultants have the know-how to find solutions fast and implement them affordably.

Consulting and Troubleshooting Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist organizations of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your company to migrate from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM ecosystem so you realize the highest possible return on investment. Progent also offers Virtual Machine Manager 2016 migration expertise to help your organization to design and execute a smooth migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of new assurance features, more affordable VMM storage fabric, and other enhancements.

The Progent Test Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for piloting line-of-business applications, creating efficient migration procedures, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training environments for the latest technologies. For Progent clients without sufficient in-house resources to assemble effective pilot systems, the lab reduces capital outlay and technical risk and helps keep critical IT initiatives on schedule.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was established in 1999 to validate the knowledge of computer security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the network security services covered under GIAC accreditation such as auditing network vulnerability, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of dependability and expandability and is in addition easy to move to another host. Progent's Private Cloud hosting and management services are based on proven virtualization techniques that enable small businesses with multi- platform environments to save significantly on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility. Find out more about Progent's ProSight family of managed services for small organizations.

Microsoft Exchange 2010 Upgrade Help
Progent's Microsoft-certified Exchange 2010 engineers can help you to maintain and troubleshoot your current Exchange Server 2010 deployment or provide the assistance of seasoned Exchange 2016 consultants and Exchange Online specialists to help you assess the benefits of migrating to a modern release of Microsoft Exchange that offers quick ROI by increasing your workers' efficiency, cutting the expense of hardware and service, streamlining administration, and integrating your key communications platforms.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants have broad expertise in the integration and support of wireless information technology and can help your IT team to design, install, manage and repair wireless solutions that are secure, robust, scalable, simple to manage and use, able to handle your critical applications, and transparently integrated into hybrid cloud environments. Online and onsite support provided by Progent cover a variety of wireless solutions such as smartphone management, Wi-Fi network infrastructure design and deployment, Wi-Fi site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup protects vital business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to assist you to design, integrate, operate and repair a backup and disaster recovery solution built on Barracuda technology. For details, see Barracuda Backup and disaster recovery consulting.

ProSight WAN Watch Infrastructure Management
Progent’s ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their networking appliances like switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming network management processes, WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating appliances that need important software patches, or resolving performance problems. Find out more about Progent's entire ProSight series of low-cost network monitoring and management services for small and mid-size organizations.

Consulting and Troubleshooting Expertise for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for critical workloads by offering unified, mixed-platform monitoring of IT infrastructure installed throughout local systems and private and public clouds. Progent's SCOM consulting team can provide advanced remote and onsite support to help organizations of any size to plan, integrate, tune, update and repair SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can assist your company to move to SCOM 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring products, or combine multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to include resources based in public clouds by providing Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.

Office Access Software Development
Progent's Microsoft Access developers and consultants offer cost-effective online consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced help for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also offers custom webinar training for Office Access programming and database management.

Data Protection Manager Support
Microsoft System Center 2016 Data Protection Manager provides small to mid-size organizations near-continuous backup and easy restore functions for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for key platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Windows Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to design, deploy, manage, and troubleshoot an enterprise-wide backup/recovery solution built around DPM 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed guidance to help you through challenging issues or deliver comprehensive project management support to help you complete your Data Protection Manager 2016 deployment on time and within your budget.

Contact a Progent Computer Support Expert
To see how you can access a Progent computer consultant for online or onsite expertise in #(state), phone 1-800-993-9400 or visit Remote Computer Support.