For small business networks located throughout the state of Arkansas, Progent's Microsoft certified technical experts can deliver online support and troubleshooting to repair your network systems troubles fast and affordably. Progent has developed enterprise-grade skills, sophisticated tools, and support databases to diagnose and resolve network problems without the cost and delays normally associated with in-person service visits.

If your Arkansas organization is located beyond the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your nearby computer support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a network that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís team of field proven network professionals average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the task, but a consultant with demonstrated methods for applying those skills to assist with excellent network solutions.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given only to the highest class of organizations that operate closely with Microsoft, have proven their IT expertise, and have confirmed customer references. Microsoft Gold Certified Partners are required to maintain large staffs of IT professionals who have undergone comprehensive certification testing. Microsoft Gold Certified Partners are given access to special support and training opportunities from Microsoft and early exposure to beta software for training and piloting purposes.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable online consulting to assist your business to plan, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you through specific technical roadblocks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or support a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online and on-premises training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your IT system.

Network Consulting Services for Local Governments and School Districts
Progent has extensive experience delivering a broad range of remote network consulting and emergency repair services to local governments and schools across the U.S. Progent is one of the pioneers in delivering advanced remote IT consulting and has delivered IT support to clients in all 50 states. Progent's remote information technology consulting for local governments eliminates travel expenses and solves problems more quickly than on-premises service calls.

Progent's Consulting Support for Microsoft SQL Server 2016
SQL Server 2016 introduces major improvements in performance, scale, security and compliance, availability, BOYD support, and integrated BI. New features include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer online and on-premises expertise to assist organizations of all sizes to design, implement, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server, Exchange, SharePoint, Dynamics ERP, Lync or Skype for Business, and SCOM.

Immediate Help for Urgent Problems
With Progentís emergency online network troubleshooting services, you can get immediate assistance for problems that are causing lost productivity. Remote support does away with the lengthy delay and higher expense associated with in-person network help. For day-to-day IT management work, Progentís online support engineers can complete the majority of jobs within minutes of receiving a request, rather than requiring you to live with a problem for hours for on-premises support to show up.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency network assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 terms are available for established accounts.

Business Intelligence Reporting and Analytics Consulting
Progentís BI reporting experts can provide remote and onsite consulting to help your organization with any phase of business intelligence (BI) reporting from troubleshooting or modernizing reports to planning and implementing an advanced business intelligence solution. Progent's management reporting experts can assist you to support your existing reporting system, assist you to upgrade reports from an outdated reporting platform to a modern one, and provide as-needed remote mentoring tailored to your specific needs. Progentís management reporting and analytics consultants offer expertise in all popular business analytics reporting platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.

Amazon AWS Cloud Planning and Integration Consulting Services
Progent's Amazon Web Services (AWS) integration consultants can provide cost-effective online support to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to deploy cloud-centric or hybrid environments that seamlessly incorporate Amazon AWS resources. Progent can provide occasional expertise or Progent can deliver project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS platform.

Team Approach to Support and Problem Escalation
Information technologies have grown increasingly sophisticated. At the same time, typical small business computer networks incorporate products from many different manufactures. This makes computer integration and support increasingly challenging. It is impossible for even the most talented individual to have deep familiarity in all areas of computer technology, or broad practical experience in the enormous range of hardware and software brands, versions, and revisions that small businesses include in their IT networks. Progent utilizes a team methodology to computer consulting and relies on subject matter specialists to bring in-depth knowledge when needed to resolve complex technical issues efficiently, at the lowest expense to your company.

Cisco ASA and PIX Firewall and Firepower Services Expertise
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to design, integrate, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft Exchange 2013 Upgrade Support
Progent can provide expert Exchange Server 2013 migration consulting including ROI analysis, outsourced or co-sourced project management, site readiness preparation, cost estimates of all new software licenses and hardware needed, setting up your Active Directory forest and domains for optimal operation with your Exchange Server 2013 solution, configuring DAGS that provide maximum availability to your Exchange mailboxes, system testing at a customer's location or at Progent's testing lab, setting up transitional coexistence between Exchange Server 2013 and older editions of Exchange, deployment of the production Exchange environment, decommissioning the previous system, and webinar training for customer's support staff and end users.

Automated Server Monitoring with Microsoft System Center Operations Manager
Progent offers an assortment of network maintenance packages based on System Center Operations Manager. Progent's remote, round-the-clock server monitoring makes your computer support proactive rather than reactive. By identifying potential problems before they cause system disruptions, Progent's server monitoring can keep your network environment safe from untimely and expensive service interruptions.

Fast and Economical Online Consulting and Support Nationwide
Progent has provided online or onsite network support help to organizations in each state in the country. Many of these clients have expressed their appreciation to Progent in the form of testimonials to the quality of Progent's service staff. Take a look at Progent's customer testimonials to see what people say concerning the high level of Progent's consulting services

Microsoft Data Protection Manager Help
Progent's certified Data Protection Manager support professionals can help you to develop a practical business continuity plan, implement an affordable high-availability IT architecture, deploy a SCDPM-based backup and restore solution, comprehensively validate your SCDPM system, educate your administrative staff or regular service providers how to manage Microsoft Data Protection Manager, or handle complete information technology outsourcing such as off-site housing of virtual or physical SCDPM machines in Progent's data center facility.

PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consultants can provide System Center Configuration Manager (SCCM 2012) design and deployment and Intune consulting to consolidate and simplify the management of your PCs along with your web-facing tablets and smartphones. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device management solution or help you to enhance your existing SCCM 2012 environment to accommodate your evolving business needs.

Get in Touch with a Progent Network Consultant
To find out how to get in touch with a Progent network support expert for online or onsite expertise in , phone 1-800-993-9400 or go to Online Computer Help.

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