For small business computer networks located in the state of Arkansas, Progent's Microsoft and Cisco certified technical team members can deliver remote phone support and troubleshooting to repair your network troubles fast and cost effectively. Progent has acquired top-notch expertise, advanced software tools, and support knowledge bases to troubleshoot and fix IT problems while avoiding the expense and time delays normally associated with in-person technical service calls.

If your Arkansas small business is located beyond the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network support options may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent’s team of seasoned network professionals average more than ten years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical projects for a extensive range of clients. This means you obtain not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to deliver excellent network solutions.

Android Phone Integration
Progent's Android phone integration consulting services have years of background providing online and on-premises support for businesses of all sizes who need to incorporate Android phones into their information networks so that users can communicate and collaborate from anywhere. Progent offers the breadth of skills to solve network issues that involve multiple manufacturers and that entail a combination of legacy and current technology. Progent offers affordable online technical support to help you with any facet of designing, configuring, managing and troubleshooting your BYOD solution. Progent can deliver occasional support to help you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training to help you manage and operate Android phones and tablets efficiently.

Juniper Support
Progent's Juniper-authorized network consultants can help you to plan and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from outdated products to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network operating system to help you to streamline the administration and improve the protection of your Juniper Networks VPN devices, routers, and high-performance switches. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a mix of Juniper's software platforms.

Planning Help for SharePoint Server 2013
Progent has been providing SharePoint support since the initial product was released over a decade ago, and Progent has the breadth and depth of technical know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; decide if an on-premises, Cloud-based or hybrid deployment is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in individual tasks associated with your SharePoint 2013 deployment.

Assistance with Choosing an ISP and an Internet Service Plan
Progent can provide the cost-effective services of online Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet connectivity solution matches your business requirements. Support services available from Progent include assessment of your existing bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and overseeing a smooth switchover to a different ISP and/or service plan. Network provisioning can include optimizing existing routers and deploying additional ones, implementing firewalls, and designing dependable BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

SQL Server 2012 Support Services
Progent can provide the support of certified SQL Server 2012 engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure engineers, business continuity planning specialists, and security consultants to help you to maintain your SQL Server 2012 environment and define a cost-effective and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also help your organization to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Broad Experience with Microsoft's Leading Server Platforms
Progent offers in-depth expertise in Microsoft’s popular server systems. Progent can provide Windows Server 2012 R2 configuration, Windows 2008 R2 help, Microsoft Windows 2003 consulting services, Windows 2000 Server engineering services, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 management, Exchange 2007 assistance, SQL Server 2016 integration and development, and Microsoft SQL Server 2012 and 2014 integration and application development.

Web Site Development
If you need to spruce up your company web, develop internal Webs for functions such as HR or employee education, build a powerful Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide talented and experienced web architects and programmers. Progent's consultants can also assist your company to support your web solutions by designing and maintaining a protected, robust server and connectivity environment featuring offsite and wireless connectivity. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one classes for popular web site development tools. For data-intensive web sites, Progent can provide the services of MS SQL Server programmers, Oracle programmers and DBAs, and MySQL consultants.

Windows Hyper-V Virtual Server Support
Progent's Microsoft-certified Hyper-V engineers can help you analyze the possible advantages of Hyper-V-powered virtualization for your business, perform test installations to validate Hyper-V's operation with your production software, evaluate your network and server infrastructure for optimal operation with virtual server technology, assist you in migrating to Windows Server 2008 R2 or transitioning to Windows Server 2012 R2 and setting up Windows Hyper-V, educate your network management personnel to monitor and manage Hyper-V, provide world-class consulting help for improving the security of your virtual servers, design and validate business continuity procedures that maximize network uptime, and provide ongoing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk outsourcing.

System Center Data Protection Manager (SCDPM) Support Services
Progent's expert System Center Data Protection Manager (SCDPM) consultants can help your company to develop a practical business continuity strategy, implement an affordable non-stop network infrastructure, configure a Microsoft SCDPM-based recovery solution, thoroughly validate your SCDPM system, educate your IT personnel or regular consultants how to manage Data Protection Manager, or provide extensive information technology support outsourcing such as remote housing of virtual or physical SCDPM machines in Progent's data center.

SQL Server Application Programming
Progent's Microsoft-certified SQL Server application programmers can help with every phase of building and managing SQL Server-powered database applications. Progent adheres to industry best practices within Microsoft's .NET architecture to develop scalable, easy-to-manage line-of-business applications and to finish software development projects on schedule and on budget. Development support offered by Progent for Microsoft SQL Server applications includes requirements analysis, logical and physical modeling, ETL development, data migration, T-SQL programming, software configuration, capacity planning, performance optimization, backup/recovery strategies, clustering, replication, security, and fault tolerance.

After-hours Remote Technical Support
Progent's affordable extended hours remote technical support program provides clients round-the-clock availability of remote technical support from Progent's Technical Response Center. Services available beyond standard work hours include resolving problems with Windows servers, Microsoft Windows desktop support, assistance with MS Office applications, network and system backup/restore, and basic routing and switching support for Cisco technology.

Exchange 2010 Server Upgrade Support
Progent's Microsoft-certified Exchange 2010 consultants can assist you to advantages the value of Microsoft Exchange 2010 for your organization and can assist your IT staff to design and carry out an affordable migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2K that will offer fast payback by improving your workers' efficiency, cutting the expense of equipment and service, simplifying management, and consolidating your vital communications technologies.

Contact a Progent Network Support Expert
To find out how to contact a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or visit Remote Computer Help.














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