Arkansas Network Technical Support

If your Arkansas business is situated outside of the larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, your local computer network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a network environment that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s team of network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical tasks for a varied range of clients. This means you get not only the technical know how needed for the job, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.

iPhone Integration
Progent's iPhone and iPad integration consultants offer affordable remote consulting to help your business to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent also offers online and on-premises training for individuals or groups to help manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your information system.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save up to 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out about Progent's ProSight portfolio of managed services for small organizations.

Consulting and Troubleshooting Services for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to offer a centralized solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from older releases of VMM, develop workflows for building and installing VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the potential advantages of new technologies like Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer world-class Hyper-V consulting and VMware vSphere expertise.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution utilizes next generation behavior-based machine learning tools to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the complete malware attack lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Find out more about the entire ProSight series of affordable outsourced network management services for small and medium-size businesses.

Planning and Deployment Consulting for Cisco's Meraki Cloud-managed Wireless Access Points
Progent's Meraki wireless AP consultants offer remote and on-premises support services to help businesses of any size to plan, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security, manageability and uptime for wired and wireless clients regardless of their mobility or computing device. (Check out Meraki switches consulting and troubleshooting services.)

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to use your content policies for monitoring the content of email messages and attachments and preventing users from sending sensitive or unauthorized data or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid being blacklisted and stay compliant with industry security standards and regulatory mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn more about the complete ProSight portfolio of affordable network monitoring and management services for small businesses.

In-depth Experience with Microsoft's Leading Server Environments
Progent offers broad experience with Microsoft’s leading server platforms. Progent offers Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting and support, Microsoft Windows 2008 R2 engineering services, Microsoft Windows Server 2003 design services, Windows 2000 engineering services, MS Exchange 2016 Server migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting, Exchange 2007 consulting services, SQL Server 2016 integration and development, and Microsoft SQL Server 2012 and 2014 assistance.

Microsoft SQL Server 2012 Expertise
Progent offers the support of Microsoft-certified SQL Server 2012 engineers and experienced database application developers, DBAs, project managers, network infrastructure engineers, business continuity specialists, and data security consultants to help you to manage your SQL Server 2012 environment and define an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Microsoft Virtual Desktop Support
Microsoft's desktop virtualization solutions lower the work needed for network administrators to deploy applications so they are consistent across a corporate workforce, offer the power to manage rights to critical information, and enable quick deployment of new or upgraded desktops. With Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure behind RDS streamlines client access, enhances performance, tightens security, unifies administration, and offers a nearly seamless client environment. Progent's desktop virtualization engineers can help your company to assess the business benefits of Microsoft's desktop virtualization solutions, configure test and production deployments, optimize your system infrastructure to accommodate virtualized desktops efficiently, assess and resolve security problems, and educate your IT managers to follow best practices to gain maximum payback from desktop virtualization.

Migration Support services for Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, telecommuter access, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, webinar training for IT support staff and end users, and ongoing consulting support.

Data Backup and Recovery Consulting Services
Progent's backup and restore engineers can provide support for a broad array of utilities and services that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent can provide expertise for all major backup platforms including Acronis, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, DoubleTake Availability, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to deploy, enhance, or maintain data backup systems for a variety of architectures including on-premises, remote, cloud, or a mix.

Cisco Wireless IP Phone Integration
Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune numerous key pieces of your wireless infrastructure such as APs, switches, wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration and troubleshooting experts can provide online and onsite support to help your organization create and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.

Video Conferencing Consulting Support
Progent can provide the services of a certified video conferencing and telepresence consultant with an extensive background deploying technology from the major video conferencing/telepresence providers including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or troubleshoot a video conferencing solution that protects your current investment and maximizes the strategic value of your information system. Progent also offers the expertise of infrastructure consultants able to assist companies of all sizes to build and maintain a network that provides the performance, dependability, protection, and scalability required to support your video conferencing/telepresence environment.

Talk to a Progent Network Support Expert
To see how to get in touch with a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Help.