For office networks located anywhere in the state of Arkansas, Progent's Microsoft authorized consultants can deliver online assistance and remote troubleshooting to resolve your computer network troubles quickly and affordably. Progent has developed enterprise-level skills, advanced software utilities, and support databases to troubleshoot and fix network problems while avoiding the high cost and delays normally associated with in-person service visits.

If your Arkansas organization is located outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local network systems support options may be limited in skills, or not available during a crisis. This results in a network environment that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís group of network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a large variety of technical projects for a broad range of customers. This means you obtain not only the technical competency needed for the job, but a consultant with proven methods for applying those skills to deliver excellent network solutions.

Convenient Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for emergency technical help include VISA, MasterCard, American Express, and Discover. Monthly billing and Net terms are available for regular business accounts.

SQL Server 2012 Consulting
Progent can provide the expertise of certified SQL Server 2012 engineers to assist you to assess the potential advantages of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.

Windows 7 Upgrade Help
Progent's certified Windows 7 upgrade consultants can assist you to evaluate Windows 7 to confirm application and driver compatibility and to determine its speed and stability operating in your environment. Progent can also help you to evaluate the potential business value of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help you to plan and execute a smooth migration to Microsoft Windows 7 from a previous release of Windows.

Best Practices Followed by Seasoned Consultants
Many businesses situated far from cities with plentiful network engineers utilize less qualified or inexperienced local consultants for vital network support services. This can result in a system that is undependable or unproductive. Progentís team of Microsoft and Cisco qualified consultants average over a decade of real-world industry background, in the trenches of IT support, providing a wide range of technical services for a broad selection of customers. Consequently, with Progent you get not just expert computer network skills, but a consultant who follows computer industry best practices in using those skills to solve actual business network issues successfully and in a repeatable way.

Juniper Consulting and Support
Progent's Juniper-certified network consultants can help you to plan and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and migrate smoothly from discontinued equipment to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network operating system to help you to simplify the administration and improve the protection of your Juniper and NetScreen VPN devices, multi-access gateways, and high-performance switches. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain environments that include a combination of Juniper's OS platforms.

Network Consulting Services for Small Governments and School Districts
Progent has extensive experience delivering a broad range of online network support and emergency repair services to local governments and school districts throughout the U.S. Progent is among the industryís pioneers in delivering advanced online IT consulting and has provided IT support to clients in every state. Progent's remote information technology support for local governments saves travel expenses and solves issues faster than on-premise support.

Disaster Recovery/Business Continuity Planning Support
Progent's disaster recovery consulting experts can help you create a disaster recovery plan to prepare for a total site outage. Progent can show you how to define a complete disaster recovery solution that incorporates scheduled disaster recovery assessments and drills so that after a disaster happens, you reduce network downtime. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, fault-tolerant system architecture that addresses availability issues involving a wide range of network technologies and procedures. Progent's business continuity specialists can assist you to deal with the high-level issues associated with keeping your business functioning following a disaster by taking into account not only IT issues but additional issues like notifying key staff members, moving into alternate office space, acquiring replacement transportation, finding temporary employees, and submitting regulatory documents.

Eliminate Reliance on an Individual Freelance Consultant
By developing a partnership with a full-service network support firm such as Progent as opposed to an individual freelance consultant, your company is ensured timely availability of experienced professionals whenever you require them. You do not have to be concerned that illness, classes, time off, or conflicting priorities with different clients will leave you with no support when you have a crisis.

Oracle Administration Services and Software Development
Progent can provide the services of an Oracle certified expert for Oracle DBA support or an Oracle software programmer for building RDBMS business applications. Progent's Oracle DBAs can assist your business to simplify key Oracle management activities including database tuning, backup/recovery strategies, and information protection. Progent's Oracle application developers can assist your company to build, tune, troubleshoot, or migrate Oracle programs using PL/SQL. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to tune current SQL programs using Oracle's SQL Access Advisor.

Detailed Reporting of Services Delivered
Progent provides complete and meaningful reports of all support work to make sure customers do not feel like a hostage to their support organization. Progent sends e-mail accounts of support activity shortly after finishing each support interaction, and also sends a printed copy along with monthly billings. Complete network support reporting makes it less disruptive for clients to transfer to a new support organization or take on more support duties internally. Good support reporting also give management the information needed to determine the value of maintenance services and produce more realistic network expense projections.

Microsoft Dynamics GP Consultants
Progent can provide a Microsoft Dynamics GP (Great Plains) consulting professional to help you to maintain and enhance your Great Plains-powered management information solution. Progent can also assist you to plan and implement a smooth Dynamics GP upgrade from a legacy system so that you retain your information, enhance your protection, extend your reporting and management analytics, take full advantage of Microsoft Office compatibility, and eliminate business impacts by designing and completing an intelligent migration plan.

Citrix Certified XenServer Virtualization Consulting
Progent's Citrix XenServer consultants can help your company to understand the business benefits of XenServer and additional Citrix products, and can help your IT organization to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your existing Citrix technology environment and show you how to optimize consolidation, responsiveness, security and compliance, uptime, and recoverability.

Advanced Server Monitoring with Microsoft System Center Operations Manager
Progent offers a range of network maintenance packages built on Microsoft System Center Operations Manager. Progent's automated, 24x7 network monitoring makes your computer support proactive instead of crisis-based. By identifying emerging problems before they result in network disruptions, Progent's server monitoring can keep your information network safe from stressful and costly service outages.

Office Access 2010 Software Development
Progent's Microsoft certified Office Access software developers can provide affordable online services for MS Office Access that includes advanced support for Access application programming, migration, and troubleshooting. Progent also offers custom webinar training for Office Access programming and database management and can assist you to plan, create, and manage a dependable, affordable, and secure IT environment for your Office Access solutions.

Security Vulnerability Assessment for Small Business Networks
Progent offers two low-cost service packages intended to enable small companies to get a professional network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive test of your IT infrastructure from beyond your company firewall to determine potential risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure machine inside your company firewall to uncover the risk to inside threats. The two security inventory services are set up and run from a secured external location.

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