For small business networks located in the state of Arkansas, Progent's Microsoft certified consultants can deliver remote phone support and remote troubleshooting to resolve your computer network issues fast and affordably. Progent has acquired enterprise-class expertise, software utilities, and support knowledge bases to troubleshoot and repair IT problems while avoiding the high cost and time delays associated with on-site technical service visits.

If your Arkansas organization is situated outside of the larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network systems support options may be limited in technical capability, or not available during an emergency. This results in a office network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís group of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a extensive range of customers. This means you obtain not just the technical know how needed for the task, but a professional with proven methods for applying those skills to deliver excellent network solutions.

Amazon AWS Integration Consulting
Progent's Amazon AWS integration consultants offer cost-effective remote support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you deploy all-cloud or hybrid environments that efficiently integrate Amazon AWS services. Progent offers as-needed expertise or Progent can deliver comprehensive project management outsourcing to help you move efficiently to the Amazon AWS platform.

Planning and Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint support since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft Gold-certified consultants can assist you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management services or can help in individual tasks associated with your SharePoint 2013 migration.

Microsoft Virtual Desktop Support Services
Microsoft's desktop virtualization solutions lower the work needed for network managers to install software programs so they are standardized throughout an entire user base, offer the ability to manage rights to business data, and allow quick installation of additional or updated workstations. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services. Microsoft's innovative VDI infrastructure that powers Remote Desktop Services simplifies desktop access, enhances responsiveness, strengthens data security, unifies administration, and offers an almost transparent client experience. Progent's desktop virtualization consultants can assist you to assess the business advantages of Microsoft's desktop virtualization solutions, set up test and on-line environments, optimize your system architecture to accommodate virtual desktops effectively, evaluate and resolve security issues, and educate your network administrators to utilize best practices to achieve maximum payback from desktop virtualization.

Wide and Deep Expertise with Business Networks
Progentís group of more than 80 networking experts means customers can take advantage of the leverage of over 1,000 years of cumulative experience and collective information to fix the most difficult computer issues. Progentís accredited network engineers possess the knowledge and experience to come up with solutions fast and deliver them affordably.

SQL Server 2012 Integration
Progent offers the expertise of certified SQL Server 2012 engineers and experienced database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and certified data security consultants to assist you to maintain your Microsoft SQL Server 2012 solution and define a cost-effective and secure IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help you to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Mac Support
Progent's consultants for Apple Mac technology can provide Apple Mac users a variety of technical services such as desktop support, help with Apple Macintosh applications, security and connectivity consulting, integration with Microsoft-based networks, and custom training. For small business networks based solely on Macintosh OS X or for environments incorporating a combination of Mac OS X, Linux, and Microsoft based servers and desktops, Progent has the experience and depth to deal with the complexity of designing, setting up and maintaining a network system that is stable, secure, efficient, and aligned with your business goals.

Video Conferencing and Telepresence Consulting Support
Progent offers the services of an accredited video conferencing and telepresence engineer with an extensive background deploying products from the leading telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to design, configure, expand, or troubleshoot a video conferencing solution that protects your current investment and maximizes the business value of your IT network. Progent can also provide the expertise of network infrastructure engineers who can assist businesses of all sizes to create and maintain a communications network that provides the performance, dependability, security, and expandability you need to accommodate your telepresence solution.

Cisco IOS Upgrade Consulting
If you includes Cisco Systems routers, you may be running an outdated version of IOS, the control software powering virtually all Cisco router as well as current Cisco switches. Cisco frequently provides updates to IOS in order to fix problems, shore up security weaknesses, or add features. Unfortunately, upgrading IOS or other Cisco operating systems can be a challenge, depending on your Cisco equipment and your network infrastructure. For example, there could be limited local Flash storage that might cause a new software release to operate incorrectly. Progent's Cisco CCIE-certified consultants can provide a broad array of services related to upgrading Cisco IOS or other Cisco software platform such as IOS EX or CallManager. Progent can perform version audits of your router software, recommend sensible upgrades, prepare Cisco appliances, copy images, activate and verify your new software, optimize performance, troubleshoot issues, and train your network support staff how to get the benefits of any important new functions.

Microsoft Azure Planning and Integration Consulting
Progent's Microsoft Azure planning and integration consultants can assist you with any aspect of Azure cloud migration such as needs definition, readiness assessment, system architecture, pre-production testing, implementation, automated management, performance optimization, software license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN connections so your clients can securely access to Azure-based services, and Progent's Microsoft Gold-certified consulting experts can assist you integrate key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to create a hybrid ecosystem that seamlessly combines on-premises datacenters with Azure resources.

Contact a Progent Computer Consultant
To find out how you can access a Progent computer support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Help.

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