For small office network systems located in the state of Arkansas, Progent's Microsoft qualified consultants can deliver remote phone assistance and troubleshooting to repair your computer system issues fast and affordably. Progent has developed top-notch expertise, sophisticated utilities, and support databases to troubleshoot and resolve IT problems while avoiding the high cost and time delays normally associated with on-site technical service visits.

If your Arkansas company is situated outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for a varied range of customers. This means you obtain not just the technical expertise needed for the task, but a professional with field proven methods for applying those skills to deliver affordable network solutions.

Immediate Assistance for Urgent Issues
With Progentís urgent remote network support services, your company can get immediate assistance for problems that are causing lost productivity. Online help does away with the long delay and higher expense required for on-site network support. For day-to-day IT management work, Progentís remote support consultants can complete the majority of jobs within minutes of a request, instead of requiring your company to live with a problem for hours for on-site help to show up.

Temporary CIO Services
Progent can provide companies with an IT management expert who can serve as a temporary or part-time Chief Information Officer. This experienced IT executive can offer strategic direction to help you to deploy appropriate IT products to improve business operations so they align better with your business objectives. Your company can develop and implement a well conceived information technology strategy without incurring the cost of a full-time Chief Information Officer. Vital tasks Progent's part-time CIO can carry out include strategic planning, planning IT budgets, developing models for TCO, analyzing workflows, negotiating contracts with vendors, establishing security policies, business impact analysis, streamlining network administration, desktop management solutions, software revision management, and business continuity preparedness.

Online Support for Microsoft Windows and Cisco-based Networks
Progentís Technical Response Center offers expert remote technical support for Microsoft Windows and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the experience to assist you to analyze and resolve tough network problems rapidly and affordably. The breadth of information technology expertise represented by Progent's team of engineers allows them to escalate even the toughest issues to appropriate specialists as required. Whether you require one-time phone support and remote repair or continuing availability of a Helpdesk Call Center, Progent's consultants can provide your small business with enterprise-level support without the cost and administrative overhead of running a big in-house support group.

Oracle Database Administration Services and Application Development
Progent can provide help from an Oracle certified expert for Oracle DBA expertise or an Oracle software programmer for creating database business applications. Progent's Oracle database administrators can help your business to simplify key Oracle database management activities including performance tuning, backup and restore strategies, and information security. Progent's Oracle application programmers can help your company to design, test, troubleshoot, or port Oracle-based programs using PL/SQL. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize existing SQL code using Oracle's SQL Tuning Advisor.

Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security consultants can help you to perform complete security evaluations, recover rapidly from intrusions, set up firewalls, configure safe mechanisms for remote and mobile connectivity, deploy advanced software for protection against viruses, spam, and email-borne attacks, and develop a corporate-wide security strategy based on 24x7 automated monitoring.

MySQL Database Application Development and Database Administration Support
Progent's MySQL database consultants can provide a variety of budget-friendly online services to assist companies of any size to enhance the business value of MySQL. Support services available from Progent for MySQL systems include DBA support, application development, and MySQL migration help.

Planning and Migration Consulting Support for Windows 10
Progent's Windows Windows 10 planning consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and on-premise evaluation and upgrade support for Windows 10 offered by Progent include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, automated deployment and management, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management staff and end users, and ongoing Call Center support services.

64-bit Computing Upgrade Support Services
Progentís 64-bit upgrade support experts can help your organization to update your application servers and workstations affordably from 32 to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit computing, plan an economical upgrade process that reduces operational interruptions, and deliver timely online help to assist your company to install 64-bit operating systems and applications on your current hardware. Progent's Microsoft Gold certified computing consultants can help your company to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premise services that include planning, configuration, administration, troubleshooting, and software development services to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment.

Video Conferencing and Telepresence Consulting Support
Progent can provide the services of an accredited video conferencing engineer with an extensive background integrating products from the leading telepresence providers such as Cisco, Polycom, and LifeSize and can help your company to plan, install, upgrade, or maintain a telepresence environment that protects your current investment and maximizes the business value of your IT network. Progent can also provide the expertise of infrastructure engineers who can assist businesses of any size to create and maintain a network that delivers the speed, reliability, security, and expandability required to accommodate your video conferencing/telepresence solution.

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