For small office networks located within the state of Arkansas, Progent's Microsoft and Cisco certified technical experts can deliver online support and remote troubleshooting to fix your network systems problems quickly and cost effectively. Progent has developed enterprise-class skills, software utilities, and support databases to troubleshoot and resolve network problems while avoiding the high cost and delays associated with on-site technical service dispatches.

If your Arkansas business is located beyond the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local computer support options may be limited in skills, or unavailable during an emergency. This can result in a network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent’s team of expert network engineers average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide range of technical tasks for a diverse range of customers. This means you get not just the technical know how needed for the job, but a professional with field proven methods for applying those skills to deliver cost effective network solutions.

ProSight Network Audits for Assessing Network Health
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an unbiased evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your core network assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and safer AD implementation. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with information security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to address the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about the entire ProSight portfolio of affordable managed services for small and medium-size businesses.

Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's growing suite of productivity programs and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud services are available in a variety of product bundles targeted at customers ranging from students and households to global enterprises. Progent can provide quick and affordable remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent's Office 365 integration consultants offer expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid solutions that seamlessly combine local and cloud-based resources.

Dynamics GP Upgrade and Integration Consulting
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, customization, training, and troubleshooting since the product's original release. Progent offers advanced support for upgrading legacy Dynamics GP deployments. Progent can assist you to design, test, and implement a cost-effective migration from a an outdated release to the newest release of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Partner, each Progent engineer has access to the technology and educational resources needed to deliver the best IT help available. Progent's outsourcing, Help Desk Call Center, Office 365 integration support, and software development services allow small business clients to benefit from the wide range of knowledge associated with the IT departments of large organizations without the high expense and hassle of maintaining a self-sufficient in-house support team.

BI Reporting Consulting
Progent’s BI reporting consultants can provide online and onsite expertise to help you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to designing and implementing an advanced BI solution. Progent's management reporting experts can help your company to maintain your current BI system, help you to upgrade reports from a discontinued reporting product to a modern one, and deliver custom remote mentoring to meet your specific needs. Progent’s management reporting consultants can provide experience in the leading business analytics reporting and visualization platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.

Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a centralized solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from older releases of Virtual Machine Manager, develop processes for creating and installing virtual machines and hosts, design high-availability scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide world-class Hyper-V consulting and VMware vSphere expertise.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates core technologies initially designed for and refined on Azure, among the world's largest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and execute a smooth upgrade plan, educate your IT management and support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business value.

Planning, Integration and Troubleshooting Expertise for System center 2012 R2
Progent's System Center consulting experts have over a decade of background deploying, maintaining and troubleshooting the key platforms that make up System Center and can help you to plan, deploy, maintain, and fix your System Center 2012 R2 solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to help you to transition to the current edition of Microsoft System Center from an earlier one or from a third-party IT management solution to deliver the benefits of best-in-class provisioning, centralized management, security and compliance, plus infrastructure and application performance monitoring.

System Center Data Protection Manager (SCDPM) Support Services
Microsoft System Center 2016 Data Protection Manager offers small and medium-size organizations near-continuous backup and simplified recovery capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for key workloads like Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to design, implement, manage, and repair an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can help you to migrate from an older version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver as-needed guidance to help you through challenging issues or provide end-to-end project management services to make sure you finish your Data Protection Manager 2016 deployment on schedule and on budget.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants can provide advanced online and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small or midsize companies and campus LANs to giant data centers and service providers. Progent can help you to implement Cisco's quickly improving switch solutions to realize the performance, scale, resilience, virtualization support, security and ease of management demanded by your business. For information about Progent's support for Cisco's market-leading family of Catalyst switches, see Catalyst switch consulting and support. For details about Progent's support for Cisco's Nexus Series of switches, see Nexus switch consulting and support services. To find out about Progent's support services for Cisco Meraki switches, go to Meraki switches configuration and management.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also help your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

Contact a Progent Computer Consultant
To find out how you can get in touch with a Progent network consultant for online or on-premises help in , call 1-800-993-9400 or visit Remote Network Support.