For small business network systems located in the state of Arkansas, Progent's Microsoft and Cisco certified professionals can deliver remote phone assistance and troubleshooting to solve your network troubles fast and affordably. Progent has acquired enterprise-class skills, software tools, and support knowledge bases to troubleshoot and fix network problems without the cost and time delays normally associated with in-person technical service calls.

If your Arkansas organization is located outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network systems support options may be limited in technical capability, or not available during an emergency. This can result in a network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís group of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical projects for a varied range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to provide excellent network solutions.

Immediate Assistance for Urgent Problems
With Progentís urgent remote computer support services, your company can get instant assistance for issues that are causing network disruption. Online support does away with the lengthy wait and higher expense associated with on-site technical help. For ordinary administration tasks, Progentís remote support consultants can perform most jobs within minutes of receiving a request, rather than forcing your company to wait for hours for on-premise support to show up.

Microsoft Windows 8 Migration and Integration
Progent's Microsoft-certified Windows 8 consulting experts can deliver a variety of network consulting services to help companies of all sizes to deploy, manage, and support environments that include workstations, notebooks, tablets, or Windows phones based on Windows 8. For larger organizations, Progent's senior project management consultants can assist to design and configure testing environments to assess Microsoft Windows 8 and develop and implement Windows 8 migration plans following proven methodologies.

Help with Selecting an ISP and a Service Package
Progent offers access to the affordable support of online Internet connectivity experts to help your organization to assess or enhance your Internet services so your Internet access solution meets your business needs. Services provided by Progent's engineers include evaluation of your existing bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and managing a seamless switchover to a different ISP and/or service plan. Provisioning can include optimizing existing routers and deploying new ones, setting up firewalls, and designing dependable BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

MySQL Software Development and DBA Services
Progent's MySQL database management specialists can provide a selection of economical online support services to help companies to optimize the business value of MySQL technology. Consulting services offered by Progent for MySQL environments cover database administration support, software development, and database migration help.

Eliminate Dependence on Freelance Consultants
By creating a relationship with a full-service computer support organization such as Progent as opposed to a freelance consultant, your company is ensured fast availability of knowledgeable professionals whenever you require them. You no longer have to worry that sickness, training, vacations, or conflicting priorities with other customers will cause you to be with no help during an emergency.

WiFi Site Survey
Progentís Wireless Site Survey assists you to design and install a 802.11a wireless LAN adapted to your facilities, offering you a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís on-premise survey features physical walkthroughs, RF and data protection audits of your existing WLAN, analysis of your buildingís floor plans, measuring for RF interference, signal propagation modeling, selection of optimum locations for client-requested WAPs such as Cisco and Apple AirPort equipment, and a comprehensive report defining the new WLAN.

Planning Deployments of Cisco's Managed Switches
Cisco's managed switches permit you to create VLANs to segment specific network hardware to support performance-critical applications such as VoIP and SQL databases in order to ensure QoS and optimize business productivity. Progent's Cisco consultants can help organizations to plan and implement Virtual LANs to accommodate your key workloads and reassign your VLANs as business demands change.

Exchange 2010 Migration Help
Progent's Microsoft Gold-certified Exchange 2010 consultants can assist your company to advantages the benefits of Exchange Server 2010 for your organization and can assist your IT staff to plan and execute an economical upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2K that will offer quick payback by improving your productivity, lowering the cost of hardware and service, streamlining management, and integrating your key communications platforms.

Microsoft Windows 2008 Hyper-V Virtual Server Consulting
Progent's Microsoft-certified Windows Hyper-V professionals can assist you to evaluate the possible benefits of Hyper-V-based virtualization for your company, perform test implementations to validate Hyper-V's compatibility with your line-of-business software, assess your network architecture for smooth performance with virtual server technology, help you in moving to Windows Server 2008 or transitioning to Windows Server 2012 R2 and setting up Hyper-V, train your IT personnel to monitor and manage Hyper-V, offer expert consulting support for improving the security of your virtual servers, establish and validate business continuity procedures that maximize system availability, and deliver ongoing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.

Microsoft Exchange 2013 Migration Services
Progent can provide comprehensive Microsoft Exchange Server 2013 migration support services such as ROI analysis, outsourced or co-sourced project management, site analysis, cost estimates of new software licenses and equipment needed, preparing your Active Directory (AD) forest and its domains to work optimally with your Exchange 2013 environment, configuring DAGS that provide maximum availability to your mailbox servers, pilot verification at a client's location or at Progent's test lab, managing transitional coexistence between Microsoft Exchange 2013 and previous editions of Exchange, installation of the new Exchange environment, decommissioning the previous system, and webinar training for client's IT group and end users.

Microsoft Office Access 2010 Software Development
Progent's Microsoft certified Office Access application programmers offer economical remote services for MS Office Access that includes advanced assistance for Access application programming, migration, and troubleshooting. Progent also offers tailored online classes for Office Access application development and DBA services and can help your company to plan, build, and manage a reliable, affordable, and protected network environment for your Access solutions.

Comprehensive Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-grade colocation centers in Northern California and major metropolitan areas across the U.S., and Progent's colocation consulting team can enhance your systemís fault tolerance and performance by helping you choose a colo site that meets the particular requirements of your organization including geographic location, space, connectivity, budget, and value-added features and services. Progentís data center support services are intended for companies with equipment housed at co-location hosting facilities and requiring on-demand on-site service at the colocation facility as well as online support from Microsoft and Cisco qualified experts. Progent provides a selection of colo center consulting services including network architecture analysis, Windows and UNIX server installation and support, tech support for server and telecommunications infrastructure, design and deployment of non-stop configurations, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating fault tolerant server and storage cluster systems.

Video Conferencing and Telepresence Consulting Support
Progent offers the services of a certified video conferencing and telepresence consultant with an extensive background integrating technology from the leading telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to design, install, expand, or maintain a video conferencing environment that protects your current investment and maximizes the business value of your information network. Progent also offers the expertise of network infrastructure engineers able to help companies of all sizes to build and maintain a communications network that provides the performance, reliability, protection, and scalability you need to accommodate your telepresence environment.

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