For small office network systems located in the state of Arkansas, Progent's Microsoft qualified consultants can deliver remote phone assistance and troubleshooting to repair your computer system issues fast and affordably. Progent has developed top-notch expertise, sophisticated utilities, and support databases to troubleshoot and resolve IT problems while avoiding the high cost and time delays normally associated with on-site technical service visits.

If your Arkansas company is situated outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for a varied range of customers. This means you obtain not just the technical expertise needed for the task, but a professional with field proven methods for applying those skills to deliver affordable network solutions.

Immediate Assistance for Urgent Issues
With Progentís urgent remote network support services, your company can get immediate assistance for problems that are causing lost productivity. Online help does away with the long delay and higher expense required for on-site network support. For day-to-day IT management work, Progentís remote support consultants can complete the majority of jobs within minutes of a request, instead of requiring your company to live with a problem for hours for on-site help to show up.

MySQL Software Programming and DBA Services
Progent's certified MySQL RDBMS consultants offer a variety of affordable support services to assist companies of any size to maximize the business benefit of their MySQL environment. Consulting services offered by Progent for MySQL include database administration services, application development, and database migration help.

Online Support for Windows and Cisco-based Networks
Progentís Technical Response Center provides world-class online technical support for Microsoft Windows and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the knowledge and experience to help you to troubleshoot and resolve difficult network problems rapidly and affordably. The breadth of information technology expertise represented by Progent's team of consultants makes it possible to escalate even the most challenging issues to appropriate subject matter experts as necessary. Whether you require occasional phone support and remote repair or ongoing availability of a Help Desk Technical Response Center, Progent's consultants can provide your small business with enterprise-level expertise without the high cost and management overhead of maintaining a big internal IT group.

Oracle Database Administration Support and Software Programming
Progent can provide help from an Oracle expert for Oracle database administration support or an Oracle software programmer for building database applications. Progent's Oracle DBAs can assist your business to streamline key Oracle management activities including database tuning, backup and restore processes, and database protection. Progent's Oracle software programmers can help your company to design, tune, enhance, or port Oracle programs using PL/SQL. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize existing SQL code using Oracle's SQL Access Advisor.

Full Range of Security Help
Progent's , CISSP, CISM, and ISSAP certified security consultants can help your company to perform complete security assessments, recover quickly from compromised security, set up firewalls, set up secure mechanisms for remote and mobile access, install advanced software for protection against viruses, spam, and directory harvest attacks, and craft a company-wide security plan based on round-the-clock automated monitoring.

Disaster Recovery/Business Continuity Planning Support Services
Progent's disaster recovery consulting experts can show you how to create a disaster recovery strategy to prepare for a complete data center failure. Progent can show you how to develop a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and testing so that if a catastrophic failure takes place, you minimize lost productivity. Progent's Microsoft and Cisco-certified professionals can also assist your company to build an affordable, non-stop network solution that takes into account reliability issues involving a wide array of network technologies and procedures. Progent's business continuity experts can help you to deal with the high-level problems related to keeping your business going following a catastrophe by taking into account not only IT issues but additional issues like notifying critical personnel, moving into temporary work space, accessing emergency transportation, hiring temporary workers, and filing regulatory documents.

After-hours Online Technical Support
Progent's affordable extended hours online technical support program provides companies round-the-clock access to online support from Progent's Technical Response Center. Services offered outside normal business hours include fixing problems with Microsoft-based servers, Microsoft Windows desktop support, assistance with MS Office applications, network and system backup/restore, and fundamental routing and switching help for Cisco networking products.

System Center Data Protection Manager (SCDPM) Help
Progent's Microsoft-certified Microsoft Data Protection Manager consultants can help your company to create an effective workplace recovery strategy, implement an affordable non-stop IT infrastructure, configure a Microsoft SCDPM-powered recovery solution, thoroughly test your SCDPM system, train your IT staff or local consultants how to maintain Microsoft SCDPM, or provide extensive information technology support outsourcing such as remote hosting of virtual or physical SCDPM machines in Progent's data center facility.

Cost-effective Computer Support Solutions
Many small businesses rely on poor metrics when searching for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient technical background can take several times longer to perform the identical task than an experienced IT expert. For example, charging 30% less per hour, but taking three times as long for the same job is hardly a deal. Even worse, a poorly designed or implemented network environment that is unreliable and hard to manage or upgrade can cost a small business many times over its initial price because of lost productivity. Progent's client testimonials from satisfied businesses throughout the United States indicate the efficiency of Progent's support model and the expertise of Progent's staff of IT professionals.

One-stop Shopping for Full-spectrum Computer Network Support Services
Progent can be a single solution for the majority of network support needs for businesses. While concentrated on supporting products from Microsoft and Cisco, Progent engineers frequently install, configure, and troubleshoot solutions from leading hardware and software companies such as Check Point, WatchGuard, and SonicWALL. Progent also offers support for Apple OS X and Apple IOS technology, Linux consulting, Citrix Systems consulting, and Juniper integration.

Microsoft SQL Server Application Development
Progent's certified SQL Server application developers can help with the entire lifecycle of building and managing SQL Server-powered database applications. Progent adheres to industry best practices within Microsoft's MSF Framework to create scalable, manageable line-of-business software applications and to complete application development projects on time and within your budget. Software development support offered by Progent for Microsoft SQL Server environments includes specification of features and scope, logical and physical modeling, normalization, data migration, T-SQL programming, software installation, capacity planning, tuning, backup/recovery strategies, clustering and virtualization, synchronization, security and compliance, and fault tolerance.

Planning and Migration Help for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premise evaluation and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and end users, and ongoing Call Center support services.

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