If yourArkansassmall business is located beyond the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network systems support options may be limited in technical capability, or unavailable during an emergency. This results in a network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent’s group of expert network consultants average more than 12 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical tasks for a diverse range of customers. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to assist with excellent network solutions.
PC Desktop Consulting and Support Services
Progent offers a broad range of cost-effective support services to help your company to install, integrate, troubleshoot, and manage workstations and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 planning assistance, Windows 8.1 support, Microsoft Windows 7 support, Microsoft 365 integration and training, and 64-bit operating system upgrades.
(D365 NAV) Expertise
Microsoft Dynamics 365 Business Central, formerly branded Dynamics NAV and Navision, is an enterprise resource planning platform created for cloud, onsite, or hybrid environments. Progent's certified Microsoft 365 consultants, Excel specialists, Teams integrators, and Microsoft Azure experts can help you to integrate Dynamics 365 Business Central with key Microsoft technologies. Progent's developers can provide Microsoft SQL Server consulting and Power BI reporting mentoring to help your organization to utilize Dynamics Business Central to produce custom apps and analytical reports that help you to make better business decisions. Progent's Microsoft Dynamics 365 Business Central consultants can assist your organization to maintain outdated versions of Dynamic NAV/Navision or plan and implement modern Business Central deployments.
Design and Deployment Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Cisco Meraki Wi-Fi access point consultants offer online and on-premises support services to assist organizations of any size to plan, install, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their mobility or device. (See Cisco Meraki switches configuration and management.)
Network Consulting Services for Small Governments and School Districts
Progent has extensive experience delivering a full-spectrum of remote IT consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the industry’s pioneers in delivering expert online IT support and has provided IT support to organizations in all 50 states. Progent's remote computer support for local governments eliminates travel costs and resolves issues more quickly than on-premises service calls.
Migration Support services for SharePoint 2013
Progent has been providing SharePoint support since the initial product was published more than a decade ago, and Progent has the scope of IT know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an in-house, online or hybrid configuration is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific jobs related to your SharePoint 2013 migration.
Progent's Consulting Support for SQL Server 2016
Microsoft SQL Server 2016 offers major enhancements in speed, capacity, security and compliance, uptime, BOYD support, and built-in business intelligence. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises expertise to assist organizations of all sizes to design, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
SQL Server 2017 Migration Consulting
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from as-needed design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on time and within budget. For more information, see SQL Server 2017 migration consulting.
CISA-certified Cybersecurity Audit Consultants
The CISA accreditation is a prestigious achievement that represents mastery in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an extensive test given by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional able to help companies in the fields of information systems audit services, IT enforcement, systems and infrastructure ROI, information technology support, safeguarding of information resources, and disaster recovery preparedness.
Planning, Integration and Troubleshooting Expertise for System center 2012 R2
Progent's System Center 2012 consulting experts have over a decade of background integrating, maintaining and fixing the core components that make up System Center and can help your organization to design, install, maintain, and repair your Microsoft System Center 2012 R2 solution to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also offers System Center 2016 migration consulting to assist your organization to move to the current version of Microsoft System Center from an earlier release or from a third-party datacenter management solution to deliver the advantages of best-in-class deployment, management automation, security, plus datacenter and application availability and performance monitoring.
Collaborative Approach to Support and Technical Issue Escalation
Information networks have grown ever more complex. In addition, most small business computer networks integrate software and hardware from dozens of different suppliers. All this makes network integration and support increasingly difficult. It is impossible for even the most capable engineer to have in-depth familiarity in all aspects of computer technology, or broad practical experience in the enormous range of hardware and software brands, models, and updates that small businesses incorporate in their information networks. Progent utilizes a collaborative methodology to computer support and depends on application specialists to bring in-depth skills when necessary to solve complex technical issues efficiently, at the least expense to you.
Stealth Penetration Testing
Stealth intrusion testing is an important component of any overall IT system security plan. Progent’s security professionals can perform extensive unannounced intrusion security checks without the knowledge of your organization's internal IT resources. Stealth penetration checking shows whether current security monitoring tools such as intrusion detection warnings and event log monitoring are correctly set up and actively monitored.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and CUBE configuration consultants can assist you to design, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers affordable online or on-premises support to help companies to move smoothly to an advanced communications environment that offers fast ROI. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.
Talk to a Progent Network Consultant
To find out how you can contact a Progent computer consultant for remote or onsite expertise, phone