For small company computer networks located within the state of Arkansas, Progent's Microsoft qualified technical team members can provide online support and remote troubleshooting to solve your network systems problems fast and affordably. Progent has acquired enterprise-grade expertise, software tools, and support databases to identify and fix IT problems while avoiding the expense and delays normally associated with on-site technical service visits.

If your Arkansas small business is situated beyond the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local computer network support choices may be limited in technical capability, or not available during a crisis. This can result in a office network that is unstable or causing wasted time due to technical problems continuing for too long. Progent’s staff of network consultants average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a extensive range of clients. This means you obtain not just the technical skills needed for the job, but a professional with demonstrated methods for applying those skills to deliver affordable network solutions.

Common Examples of Online Support Services Available from Progent for Cisco Routers
Among the typical online Cisco router consulting services available from Progent are configuring domain name, IP addressing, routing tables, T1, and user accounts; setting up iBGP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing maps, and BGP peering arrangements; upgrading router's IOS image; configuring and testing router failover; resolving VPN problems; making a network diagram and documenting router setup; plus policy and redundancy strategy.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants can provide advanced online consulting services to help organizations of all sizes to connect their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in hybrid network models that utilize on-premises IT assets as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments and Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging.

Planning and Deployment Consulting for Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and onsite support services to assist businesses of all sizes to design, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security compliance, manageability and availability for wired and wireless users irrespective of their mobility or device. (Check out Cisco Meraki switches consulting services.)

ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about Progent's ProSight portfolio of managed services for small businesses.

Progent's Test Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento is available for testing mission-critical applications, creating efficient migration methodologies, evaluating and tuning performance, planning or verifying business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network projects on schedule.

CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM certified cybersecurity management consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of performance that IT security managers are required to master. It gives executive management the confidence that consultants who have earned their CISM certification possess the background and knowledge to deliver efficient security management and consulting consulting.

Microsoft Virtual Desktop Consulting Services
Microsoft's virtual desktop solutions lower the work needed for network managers to set up applications so they are consistent across a corporate workforce, provide the ability to control access to critical data, and enable fast deployment of new or updated workstations. In Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services (RDS). Microsoft's new VDI infrastructure behind Remote Desktop Services streamlines desktop access, enhances performance, strengthens security, centralizes management, and provides an almost seamless client environment. Progent's Windows Server 2016 consultants can assist your company to evaluate the business advantages of Microsoft's virtual desktop solutions, configure test and on-line environments, improve your network architecture to support virtual clients efficiently, assess and remediate security issues, and educate your IT administrators to follow industry best practices to gain a fast ROI from desktop virtualization.

In-depth Experience with Microsoft's Leading Server Platforms
Progent's team of IT consulting experts can help large enterprises to plan, deploy, and support major rollouts of key Microsoft technology by providing support such as Microsoft Active Directory design, MS Exchange Server 2016 migration, Exchange 2013 integration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 configuration, Microsoft Skype for Business migration support and Lync Server integration, plus SQL Server 2016 upgrades and SQL Server 2014 database administration. Progent has worked with some of the world's biggest companies to integrate technology powered by Microsoft products and can provide branch office consulting services for enterprises with branch offices in the San Francisco Bay Area or larger cities throughout the U.S.

Linux Support and Windows/Linux Integration
If your company network combines Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive system that permits all your platforms to coexist for simpler management, transparent dataflow, fault tolerance, high throughput, and tight security. If you are creating Linux based-software within an environment that includes Microsoft Windows-powered servers, workstations, and application software, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your area of high-value expertise.

Progent's Integration Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small organizations to make the move from the older stand-alone in-house datacenter to the contemporary hybrid computing model that combines on-premises and virtualized cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud-based model for your computing ecosystem. Progent offers full-service project management to help you design and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure integration support.) Progent also offers ongoing consulting, technical support, and customized training.

Configuration Consulting for Lync 2013
Lync Server 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications ecosystem that permits a BYOD computing style with IM, real-time presence, web conferencing with application sharing, and both IP-based and PSTN calling across a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and future plans, implement Lync 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your management team and end users. Progent offers in-depth expertise in critical components of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook clients, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also assist your organization to design and carry out an efficient migration to Skype for Business.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-qualified CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your company to plan, deploy, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Exchange 2010 Migration Consulting
Progent's Microsoft-certified Exchange Server 2010 consultants can help your organization to maintain and troubleshoot your existing Exchange Server 2010 deployment or give you access to the expertise of certified Microsoft Exchange 2016 consultants and Office 365 Exchange Online consultants to help you assess the value of migrating to a modern edition of Exchange that delivers fast ROI by increasing your workers' efficiency, lowering the cost of hardware and support, simplifying management, and integrating your vital communications technologies.

Microsoft Dynamics GP Consultants
Microsoft Dynamics GP 2015 R2 introduces a revamped design that improves cloud integration, supports popular handheld devices, permits one-time sign-on with Azure AD, and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and experience to resolve the many technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the return on your investment in this powerful platform.

Get in Touch with a Progent Network Support Expert
To find out how to contact a Progent computer support expert for remote or on-premises expertise in , call 1-800-993-9400 or go to Online Network Help.

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