Arkansas Computer Network Consulting
for Small and Medium-size Business IT Systems:
Remote Support and Troubleshooting
For office network systems located anywhere in the state of Arkansas, Progent's Microsoft certified consultants can provide phone help and remote troubleshooting to solve your computer system problems quickly and cost effectively. Progent has acquired top-notch expertise, software tools, and support databases to troubleshoot and repair computer network problems without the expense and delays normally associated with onsite technical service calls. In case your Arkansas business is located outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local network support options may be limited in technical capability, or not available during an emergency. This can result in a office network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent's group of seasoned network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to provide affordable network solutions.
Support for Microsoft Dynamics and Dynamics 365 Financial and ERP Platforms
Progent's Experts Team provides mentoring in Microsoft accounting and ERP software, allowing you to craft affordable and complete IT solutions that fit the unique requirements of your company. Progent's software developers offer a range of services including
Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) enterprise resource planning consulting,
Microsoft Dynamics GP/Great Plains Business Accounting Software training and programming,
Microsoft Dynamics 365 Business Central/NAV ERP software support,
Microsoft Dynamics Solomon accounting software migration and support,
and Microsoft Commerce/RMS deployment.
Solutions for Managing the Endpoints of Your Telecommuters
Progent can assist small and medium-size companies to configure unified endpoint management solutions for administering endpoints operated by work-from-home employees. To learn about how Progent can help your organization to manage the remote endpoints of your at-home workers, refer to expertise for managing the remote endpoints of your at-home workers.
Cisco Small Business 100, 300 and 500 Wireless Access Points Configuration and Troubleshooting
Cisco's Small Business family of wireless access points are Linux-powered devices designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network experts offer online or onsite integration and troubleshooting services to help you to design, configure, update, tune, manage and debug Cisco Small Business Wi-Fi AP environments of any size or architecture. To learn more about Progent's support for current and older Cisco Small Business family of WiFi APs, see Cisco Small Business WiFi APs configuration and troubleshooting.
Cisco Unified CM and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, functions as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express (CME) provide a borderless IP-PBX by integrating with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can help with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, integrating SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE networking support, creating UCS server clustering systems for high availability, and integration with Exchange Server.
Project Server Expertise
Progent's certified Microsoft Project and Project Online consultants offer comprehensive online and on-premises support for Microsoft Project Server and Project Online as well as for Microsoft platforms that work closely with Microsoft Project. Consulting support services offered by Progent include Project Server and Project Professional set up, SharePoint Server 2019 design and deployment, SharePoint Server 2016 migration consulting and application development, Microsoft SQL Server 2019 integration and development, SQL Server 2017 migration, SQL Server 2016 migration, Microsoft Exchange 2019 support, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Excel and Microsoft 365 Excel development, and Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network engineers to help you to enhance your infrastructure to support local, branch office, at-home, and mobile users so that they can utilize Microsoft Project Server to work together safely and productively. Progent's certified network security engineers can help you to define and enforce security workflows that safeguard sensitive project data without interfering with the efficient sharing of legitimate data.
Expert Support for Systems at Colocation Data Centers
There are hundreds of enterprise-class data center colocation sites in larger cities across the U.S.. Progent's colocation support group can enhance your system’s reliability and performance by helping you choose a remote data center site that meets the particular requirements of your enterprise including geographic location, space, communications, affordability, and value-added features and services. Progent’s data center IT services are intended for companies with hardware located at colocation hosting sites and requiring on-demand on-site assistance at the co-location site plus remote support from Microsoft and Cisco Premier professionals. Progent provides a selection of colo center consulting services including network architecture analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, development and deployment of fault tolerant systems, architecting and deploying layered security structures, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server clustering configurations.
Microsoft Office Access Software Programming
Progent's Microsoft Access developers and consultants offer economical remote support for all editions of Office Access including Access desktop and Access Web App and offers advanced assistance for application programming, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored online classes for Office Access programming and DBA services.
After-hours Online Technical Support
Progent's low-priced extended hours remote technical support program provides clients 24x7 access to remote support from Progent's Technical Response Center. Services available beyond normal work hours include fixing problems with Windows servers, MS Windows desktop support, assistance with MS Office programs, system backup and restore, and basic routing and switching support for Cisco technology.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers can provide advanced online and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small organizations and campus LANs to giant data centers and service providers. Progent can help you to deploy Cisco's rapidly evolving switch technology to realize the throughput, scale, uptime, virtualization, security and ease of management needed by your organization. For information about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting and support. To learn about Progent's consulting services for Cisco's Nexus family of switches, refer to Cisco Nexus switch support. To learn about Progent's support for Meraki switches, go to Meraki switches consulting and troubleshooting services.
Talk to a Progent Network Support Expert
To see how to contact a Progent computer support expert for online or on-premises assistance, phone
An index of content::
Integration Services Dynamics GP/Great Plains
Dynamics GP Great Plains Accounting Online Support
Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management tool based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Dynamics GP/Great Plains family, offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is simple to install and configure, and with its segmented design you are able to license only the capability you currently need, with the option to add users and enlarge functionality when necessary. Progent's Microsoft Dynamics GP Software support experts can help you deploy, customize and manage Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP/Great Plains.
Small Business Computer Consulting Microsoft
Microsoft Office 2000 System Consulting Services
Progent applies no minimum fee and requires no retainer for support services provided during regular working hours. Progent's small granularity eliminates large bills for quick fixes so you won't be tempted to permit simple problems to stay unaddressed. .
ProSight certificate expiration management Consultant
password management Engineers
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it.
Solaris to Windows Migration
UNIX Migration Consultants
Progent can assist you to design and execute a smooth transition from a Sun Solaris-based information system to a network powered by Windows and suited for running Microsoft's powerful office productivity suites, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your information and minimize productivity disruption by designing an effective migration strategy that protects your existing assets in Sun Solaris application and technology. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, transition strategy and testing, Microsoft Exchange migration expertise, information and application software migration, and processor and media transition and economization.
Windows 2003 Outsourcing
Windows 2003 Server Computer Consultants
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with planning, deploying, managing and supporting sophisticated information technology applications based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
SQL Server Analysis Services Network Consultant
Support and Help SQL Server 2014 Database Migration
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services that include planning, configuration, administration, troubleshooting, and application development services to help organizations of any size to realize fast return from their SQL Server 2014 investment.
CISA Security Audit Engineer
CISA Certified Security Audit Specialists
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has candidates pass an extensive examination given by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit consultant trained to help businesses in the fields of IS audit services, IT administration, network assets and architecture ROI, IT support, protection of data resources, and business continuity preparedness.
Online Support Cisco ASA firewall VPN
Cisco ASA 5500-X Firewall Outsourcing
Progent's Cisco-certified CCIE network engineers can help your company to manage your current PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Ubiquiti UniFi WLAN Services
Ubiquiti U6 PRO WiFi access points Professionals
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, switches, IP phones, and cameras. Progent offers the expertise of veteran wireless consultants who can help your organization to assess the value of UniFi technology for your environment and help you to plan, install, administer, and maintain your UniFi solution.
CIO Online Support Services
Chief Information Officer IT Consulting
Progent can supply small companies with an information management professional who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible IT products to improve business processes so they match better with your corporate objectives. Your company can develop and implement a well thought out information technology strategy without incurring the cost of a full-time Chief Information Officer.
Remote Employees Security Network Consultant
Teleworker Endpoint Security Network Consulting
Progent can assist small and mid-size businesses to implement network security protection solutions and deliver cleanup services for telecommuters.
ProSight Virtual Machine Hosting Consultants
ProSight Hosting for Virtual Servers Consultant Services
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting options are based upon mature virtualization platforms that enable small companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
SCCM Peer Cache IT Consulting
SCCM Upgrade IT Services
System Center Configuration Manager automates application and device deployment across multiple sites, centralizes security and compliance settings management, inventories network resources, protects against corporate data leakage, performs network health reporting, enables safe self service, and offers a common point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist your organization with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Postini Consultant
Antispam Consulting
E-Mail Guard by Postini provides continually updated spam and virus blocking, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Manager services via Progent's E-Mail Guard spam filtering and virus protection service offering. Progent's certified email security professionals can help you devise an email protection plan that includes anti-spam and virus protection services and policies.
Microsoft Certified Partner Windows 2022 Hyper-V Outsourcing
Windows Server 2022 with Linux On-site Technical Support
Progent's certified Windows Server 2022 experts can assist your organization to design and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
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