For small company network systems located within the state of Arkansas, Progent's Microsoft qualified engineers can provide remote phone assistance and troubleshooting to repair your computer system issues fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support knowledge bases to identify and resolve computer network problems while avoiding the high cost and time delays associated with in-person service visits. If your Arkansas company is situated beyond the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local computer support options may be limited in skills, or unavailable during an emergency. This results in a computer network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progent's team of field proven network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a large range of technical tasks for a varied range of customers. This means you get not just the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to assist with excellent network solutions.
Oracle Database Administration Support and Application Development
Progent offers affordable access to an Oracle expert for Oracle database administration support or an Oracle software developer. Progent can help your business to develop effective solutions for critical Oracle database administration tasks including performance tuning, backup/recovery strategies, and information security, or mentor your IT staff how to follow industry best practices for simplifying major management tasks. Progent can also offer the services of a PL/SQL programmer to assist your company to build, tune, troubleshoot, or migrate Oracle-based applications that can range from forms to data-driven web sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune current SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.
Ekahau-certified Wi-Fi Site Planning Consultants
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to design, deploy, optimize, manage and troubleshoot a Wi-Fi solution adapted to your environment. Progent offers remote or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for debugging RF problems, Ekahau Insights for tracking the performance of multiple Wi-Fi networks, and Ekahau Capture to capture Wi-Fi packets with the Ekahau Sidekick appliance in order to help wireless experts to diagnose complicated Wi-Fi problems.
Duo MFA two-factor Authentication Services for Access Security
Progent's Duo MFA service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured online account and enter your password you are requested to confirm your identity via a device that only you have and that is accessed using a separate network channel. A wide range of devices can be utilized for this second form of authentication including a smartphone or wearable, a hardware token, a landline telephone, etc. You can designate multiple verification devices. To learn more about Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services for access security.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of WiFi 6/6E access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices running on multiple sites with any number of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi professionals who can assist your organization to assess the value of Ubiquiti’s UniFi technology for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.
Unified CM and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, previously named CallManager, operates as the center of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer a modern IP-PBX solution by integrating with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM consultants can help with any aspect of CUCM configuration and debugging in areas such as integrating Voice over IP phones and desktop video phones, designing dial plans, integrating SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, creating Cisco UCS server failover systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.
Consulting Expertise for Microsoft Dynamics and Dynamics 365 Financial and ERP Platforms
Progent's Experts Team offers guidance in Microsoft accounting and ERP software, enabling you to create inexpensive and cohesive network solutions that fit the specific needs of your business. Progent's applications consultants offer a range of services including
Microsoft Dynamics 365 Finance (formerly Dynamics AX and Axapta) ERP consulting services,
Microsoft Dynamics GP/Great Plains Accounting Software education and programming,
Microsoft Dynamics 365 Business Central/NAV ERP software integration,
Microsoft Dynamics SL accounting software help,
and Microsoft Commerce configuration.
Part-time Chief Information Officer Services
Progent can supply organizations with an IT management professional who can function as a temporary or part-time Chief Information Officer. This veteran IT officer can offer long-term direction to help you to integrate appropriate IT products to enhance business processes so they match better with your corporate goals. Your company can create and install a well thought out information technology plan without absorbing the expense of a full-time Chief Information Officer. Important tasks Progent's temporary CIO can carry out include growth strategies, rationalizing IT budgets, building and tracking models for Total Cost of Ownership, analyzing business processes, negotiating contracts with vendors, establishing security standards, cash flow management, automating data center management, patch management, IT asset documentation management, and disaster recovery preparedness.
Microsoft SQL Server Software Development
Progent's SQL Server developers can help you to create and support database applications that utilize Microsoft's SQL Server RDBMS. Progent follows leading lifecycle management practices to build efficient, manageable SQL Server applications and knows how to team with a client's IT staff to deliver projects in a cost effective and affordable manner. Progent for can help you to create SQL Server solutions by offering a wide array of consulting support services including functional specs, database modeling, data migration, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, reusable schema, synchronization mechanisms, security, and fault tolerance.
Progent's Consulting and Training Services for Microsoft Office and Microsoft 365
Progent's certified Microsoft Office and Microsoft 365 experts can help businesses to incorporate Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that offers quick ROI and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Microsoft 365 applications with one another and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also help you to resolve compatibility problems with different versions of Microsoft Office and offers live online Microsoft Office and Microsoft 365 instruction to individuals and teams.
Linux Support Services and UNIX/Windows Integration
If your small business network combines Linux technology with Microsoft Windows, Progent can help you to integrate your servers into an efficient system that allows all your operating systems to coexist peacefully for easy management, transparent data exchange, fault tolerance, high throughput, and integrated security. If you are writing or testing Linux applications within an environment that incorporates Windows-based servers, workstations, and application software, Progent can provide full-service outsourcing that frees you to focus on your area of high-value expertise.
Help Desk Services for Telecommuters
Progent offers small and mid-size companies supplemental or comprehensive Help Desk support services for at-home employees. For information about Progent's overflow or fully outsourced Help Desk Call Center services for remote workers, visit Help Desk support services for teleworkers.
PC and Mobile Device Unified Administration Support
Progent can provide Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager planning and installation and Microsoft Intune integration help to centralize and simplify the management of your PCs along with your web-facing tablets and smartphones. Progent can help you to upgrade smoothly to SCCM 2016 from a legacy device and application management platform or help you to modify your existing SCCM 2016 ecosystem to support your evolving IT needs.
MSP360 Backup Services
Progent can assist you to create, implement and troubleshoot a backup plan built around MSP360 technology. MSP360 enables file or image backup/recovery for VMs and physical machines, supports all leading public clouds, and allows businesses to build a backup solution with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss caused by human miscues, computer glitches, ill-intentioned users, and external assaults such as ransomware. To learn more, go to ProSight Data Protection Services 360 Backup solutions.
Talk to a Progent Computer Support Expert
To find out how you can contact a Progent computer support expert for online or on-premises help, phone 1-800-993-9400 or go to Online Network Help.