For small business computer networks located in the state of Arkansas, Progent's Microsoft and Cisco certified technical team members can deliver remote phone support and troubleshooting to repair your network troubles fast and cost effectively. Progent has acquired top-notch expertise, advanced software tools, and support knowledge bases to troubleshoot and fix IT problems while avoiding the expense and time delays normally associated with in-person technical service calls.

If your Arkansas small business is located beyond the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network support options may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent’s team of seasoned network professionals average more than ten years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical projects for a extensive range of clients. This means you obtain not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to deliver excellent network solutions.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to help you to design, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premise, cloud-centric, or hybrid networks and can help you create or support a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the business value of your IT system.

Juniper and NetScreen Consulting and Support
Progent's Juniper Networks-authorized network engineers can help you to design and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate efficiently from discontinued equipment to current releases. Progent's Junos OS consultants offer support for Juniper's flagship network operating system to enable your business to streamline the management and strengthen the protection of your Juniper VPN devices, routers, and high-performance switches. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain environments that incorporate a mix of Juniper's software platforms.

Common Examples of Remote Support Services Available from Progent for Cisco Routers
Among the typical remote Cisco router consulting services offered by Progent's certified Cisco experts are setting up domain name, DHCP, routing maps, logging, security logon banner and user accounts; configuring iBGP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing configuration, and BGP peering arrangements; updating router's IOS image; validating failover; resolving VPN tunnel problems; creating a network diagram and documenting router setup; plus security and fault tolerance strategy.

Windows 7 Upgrade Services
Progent's Microsoft certified Windows 7 upgrade consultants can assist your company to test Microsoft Windows 7 to confirm application compatibility and to check its performance and stability operating with your applications. Progent can also show you how to evaluate the likely business benefits of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can assist your IT organization to plan and implement a smooth migration to Microsoft Windows 7 from a previous version of Microsoft Windows.

SQL Server 2012 Consulting
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers and seasoned database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and security consultants to assist you to maintain your SQL Server 2012 environment and configure an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also assist you to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

MS Project Server Expertise
Progent's certified Microsoft Project Server consultants offer advanced online and on-premises support services for Project Server and for all Microsoft products that work closely with Microsoft Project Server. Services provided by Progent include Microsoft Project Professional planning and support, SharePoint Server 2013 design and configuration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 troubleshooting,Office Excel and Microsoft Office 365 Excel application support, plus Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network engineers to help your company to enhance your environment to support local, branch office, home-based, and mobile workers so they can use Project Server to work together securely and efficiently. Progent's certified security experts can assist your IT team to plan and enforce security workflows that protect important project information without disrupting the productive sharing of authorized data.

Linux Consulting and Windows/Linux Integration
If your small business network mixes Linux technology with Windows, Progent can assist you to incorporate your servers into an efficient network that permits all your operating systems to coexist peacefully for easy administration, transparent data exchange, high availability, high performance, and tight security. If you are developing Linux applications within an environment that incorporates Microsoft-based servers, workstations, and applications, Progent offers comprehensive IT outsourcing that frees you to concentrate on your area of expertise.

Planning Help for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 available from Progent include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, automated provisioning and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and post-migration Call Center support services.

Design, Integration and Troubleshooting Services for Microsoft System center 2012 R2
Progent's System Center consultants have over a decade of experience deploying, maintaining and fixing the core platforms that make up Microsoft System Center and can assist you to plan, configure, support, and repair your System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help you to migrate to the current version of Microsoft System Center from an older release or from a third-party datacenter management platform to provide the benefits of enterprise-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.

Extended Hours Remote Support
Progent's affordable extended hours remote technical support program offers companies round-the-clock availability of remote technical support from Progent's TRC. Services offered beyond standard business hours include resolving issues with Microsoft server products, Microsoft Windows desktop troubleshooting, help with Microsoft Office applications, network and system backup/restore, and basic routing and switching support for Cisco networking products.

Contact a Progent Computer Consultant
To see how you can get in touch with a Progent network consultant for online or onsite support in , call 1-800-993-9400 or go to Online Computer Support.

© 2002-2016 Progent Corporation. All rights reserved.