For small company network systems located anywhere in the state ofArkansas, Progent's Microsoft qualified engineers can provide online assistance and remote troubleshooting to solve your computer network problems quickly and cost effectively. Progent has acquired world-class skills, advanced software tools, and support knowledge bases to diagnose and fix computer network problems while avoiding the expense and delays normally associated with in-person technical service calls.

If yourArkansasbusiness is located outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local network support options may be limited in technical expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís team of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to assist with efficient network solutions.

IT Support for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of online network consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is among the pioneers in delivering advanced online network support and has delivered IT solutions to organizations in every state. Progent's online network support for local governments eliminates travel costs and resolves problems more quickly than onsite service calls.

Dynamics GP Upgrade and System Integration Consulting
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered system integration, software development, education, and troubleshooting services since the product's debut. Progent can provide in-depth expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can assist your business to plan, validate, and implement an efficient migration from a a legacy version to the current edition of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.

Network Infrastructure Consulting Expertise for At-Home Workers
Progent can help small and mid-size businesses to design, configure and debug the network infrastructure for a remote workforce. Areas of network infrastructure for which Progent's consultants can provide guidance include secure and convenient VPN tunnel connectivity, VDI desktop platforms, router configuration, wireless LAN planning and deployment, and robust Internet access. For details about Progent's infrastructure support services for an at-home workforce, go to infrastructure consulting services for telecommuters.

Business Intelligence Reporting Consulting
Progentís BI reporting consultants offer remote and on premises expertise to help your organization with any phase of business intelligence reporting from debugging or enhancing reports to designing and implementing a comprehensive BI solution. Progent's management reporting consultants can assist your company to maintain your existing reporting system, help you to upgrade databases and applications from an outdated reporting platform to a current one, and provide as-needed remote training to meet your specific needs. Progentís management reporting professionals can provide experience in the leading business analytics reporting and visualization platforms including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.

Broad and In-depth Expertise with Office Networks
Progentís group of over 100 computer network consultants means customers can take advantage of the leverage of over a thousand years of cumulative background and collective knowledge to repair the most troublesome network problems. Progentís certified network consultants possess the knowledge and experience to find solutions quickly and implement them cost effectively.

Full Portfolio of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security consultants can assist you to perform comprehensive security evaluations, restore operations rapidly from virus attacks, set up firewalls, set up secure mechanisms for remote and mobile connectivity, deploy spam and virus filtering and email encryption, and create a corporate-wide security strategy based on round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for unified endpoint security.

Online Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of online desktop support from service requests through trouble ticket generation, managing accountability, screen sharing, progress tracking, problem solving, and and reporting. Intended for small companies with few if any in-house supprt personnel for desktop issues, Progent's Standard Help Desk Services offer remote support at a significant discount off Progent's regular Level 1 desktop support rates. Progent can also provide fast as-needed escalation to subject matter consultants to resolve complex problems. To learn more, refer to Progentís online Help Desk services for small organizations.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the security capabilities covered under GIAC certification including evaluating infrastructure vulnerability, security incident handling, intrusion detection, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting events.

Progent's Integration Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital company data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting services to help you to design, configure, manage and troubleshoot a BDR system based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting and management.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent workflow for restoring applications and services rapidly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and fixes and can generate reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.

Get in Touch with a Progent Network Support Expert
To find out how you can contact a Progent network support expert for remote or onsite support, call 1-800-993-9400 or visit Remote Computer Support.

An index of content::

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    Progent can show you how to plan, deploy, manage, monitor, and repair an efficient Wi-Fi network infrastructure, recommend sensible hardware and software, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough 802.11x network security strategy that is well integrated with the security plan for your overall business network.

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    Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server 2006 and offers a centrally managed Internet gateway that delivers a single-server platform for an array of security functions such as an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, permits custom reports powered by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft consultants can assist you to design and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Cisco-certified wireless networking consultants can help organizations of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to achieve the throughput, range, capacity, scale, security compliance and manageability needed for seamless access between wireless and wired networks. Progent can provide efficient remote and on-premises support for end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.

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  • Comprehensive Event Management Online Consulting
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    Progent offers a selection of IT support packages for small businesses. These IT outsourcing and network monitoring solutions are based on the anticipatory problem handling abilities of Microsoft System Center Operations Manager 2007, a next-generation server and system support software platform that tracks the reliability, throughput, and security of your network and identifies potential troubles before they can disrupt your system. With Progent's economically priced network support programs, small businesses can select a simple co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.

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    Progentís Wireless Site Survey helps you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your facilities, offering your business a WLAN that delivers the reception, speed, load-handling capability, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service.

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    Microsoft Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that integrates information and operations throughout your business, communicates seamlessly with other applications, and brings together workers, customers and vendors unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a robust, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.

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    Progent offers a selection of IT support packages for small businesses. These information technology outsourcing and network monitoring solutions are based on the proactive problem solving capabilities of System Center Operations Manager, a state-of-the-art server and IT support software platform that monitors the reliability, throughput, and safety of your information system and identifies potential troubles before they can bring down your network. With Progent's economically priced IT support programs, small businesses can choose a simple co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.

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    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, enhance and debug their connectivity appliances like switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that need important updates, or resolving performance bottlenecks.

  • Microsoft MCITP Engineer Job Opening SF Bay Area MCSE MCSA MCDBA MCIPT MCA Consultant Telecommuting Job Daly City, CA

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    Hyper-V 2016 utilizes core technologies initially designed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-centric or hybrid installation, create and execute a non-disruptive upgrade strategy, train your IT administration and technical support staff, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.

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    Progentís IT outsourcing services offer economical network consulting for small businesses. Whether it includes designing network architecture, creating an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, allowing network support expenses to grow in a more moderate and controlled fashion than is possible by assembling a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available network architecture for your vital applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

  • Office 365 and iOS Computer Consultants After Hours Microsoft 365 and on-premises Exchange Integration Support

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    Progentís Wireless Site Survey assists you to design and install a wireless LAN adapted to your environment, offering your business a wireless solution that delivers the coverage, performance, load-handling capability, Quality of Service, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.

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    Progent's Microsoft-certified engineers can deliver affordable online and on-premises help to implement your migration to Exchange 2010, produce thorough documentation of your new email environment, train your IT staff and users to get them up to speed rapidly on Microsoft Exchange 2010, and provide ongoing administrative consulting and technical help. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.

  • Services Arkansas - Little Rock, AR, Fort Smith, AR, Fayetteville, AR, Jonesboro, AR
  • Progent Management Team System Recovery Progent's Management Team Networking Support
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  • Q and A about Microsoft Certified Professional Contract Job Opportunities FAQ about Cisco Engineer Telecommuter Job
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    Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

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    Progentís IT outsourcing services provide affordable network support for small businesses. Whether it includes planning network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or building a web-based business solution, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting IT service expenses to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and robust system foundation for your critical applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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  • Cybersecurity Assessment Consulting
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