Arkansas Computer Network Consulting Experts
for Small and Medium-size Business IT Systems:
Remote Consulting and Repair
For small office networks located anywhere in the state of Arkansas, Progent's Microsoft and Cisco certified consultants can deliver online support and troubleshooting to solve your computer system issues quickly and affordably. Progent has developed enterprise-class expertise, advanced software tools, and support databases to troubleshoot and fix IT problems while avoiding the cost and delays normally associated with on-site technical service visits. In case your Arkansas small business is located outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local network systems support choices may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent's group of network engineers average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not only the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to assist with cost effective network solutions.
Desktop Support Services
Progent offers a wide array of affordable services to help your company to deploy, integrate, repair, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop support services include Windows 11 deployment support, Windows 10 planning and migration assistance, Microsoft Windows 8.1 consulting expertise, Microsoft Windows 7 support, MS Office and Microsoft 365 integration and training, and 64-bit operating system expertise.
ProSight Data Protection Services ECHO Managed Cloud Backup
ProSight Data Protection Services (DPS) ECHO offer small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS ECHO automates your backup processes and enables fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can help you to restore your business-critical information. Read about Progent's complete ProSight family of low-cost network management outsourcing services for small organizations.
Exchange 2016 Migration Services
Progent's Microsoft Exchange 2016 Server experts can assist your business in any and all phases of your upgrade to Exchange Server 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web. Progent can also provide Exchange 2019 planning and deployment help and Exchange Online consulting to assist you to move to a more modern release of Exchange Server.
SharePoint 2019 Planning and Deployment Consulting
SharePoint 2019 offers much of the modern look and feel of SharePoint Online, serving as a transitional product between the traditional UI of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting expertise, software development, and debugging services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a cohesive information management system. To learn more, visit SharePoint 2019 Server configuration and development consulting.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to provide fast, zero RPO disaster recovery (DR) between sites located up to 185 miles (300km) apart from each other. Progent offers access to a certified NetApp MetroCluster expert who can assist your business to plan, deploy, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing help with tasks like assigning shelf IDs, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery solution to prove adherence with information assurance standards and regulatory requirements.
CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Certified network security management experts. The Certified Information Security Manager (CISM) organization defines the core capabilities and global standards of skill that IT security professionals are required to learn. CISM provides business management the confidence that those who have qualified for their CISM certification have the experience and capability to provide effective security management and consulting consulting.
Dynamics GP Migration and Integration Consulting Services
Progent has supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has delivered integration, software development, training, and debugging since the product's original release. Progent offers advanced support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to design, validate, and carry out an efficient upgrade from a an outdated release to the latest edition of Microsoft Dynamics GP. Learn about Progent's Dynamics GP upgrade and system integration consulting.
Cisco Firepower Series Firewalls Integration Expertise
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified control of modern security features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help your organization to design and execute a smooth migration to Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to create and centrally manage IT environments that span local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower family of NGFWs Firewalls, see Cisco Firepower Series firewalls integration expertise.
Duo MFA two-factor Authentication Services for Access Security
Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured application and enter your password you are requested to verify who you are via a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be used as this second form of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To find out more about Duo identity validation services, go to Duo MFA two-factor authentication services for access security.
Catalyst 9100 Line of Wireless APs Expertise
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and 6E Wireless Access Point experts offer economical online and onsite help for Catalyst Wi-Fi 6 and 6E wireless APs. For details about Progent's consulting services for Cisco's Catalyst 9100 Series Wi-Fi 6 and 6E 802.11ax Access Points, see Cisco Catalyst 9100 Wi-Fi 6 and 6E 802.11ax APs system planning, deployment, and management services.
Virtualization Support
Virtual compute, storage and networking techniques enable IT organizations to optimize resource utilization, simplify network administration, and improve application continuity and data protection. operate several virtual machines on one physical processor. Typical usage scenarios for virtualization are hardware consolidation, inexpensive hosts for applications that require older operating systems, and affordable quarantining of software programming or pilot environments from production ones. Progent's virtual server engineers offer Microsoft Windows 2022 Hyper-V Virtualization solutions, Windows 2019 Hyper-V Virtual Server expertise, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server support. Progent can install virtual machines to maximize performance, fault tolerance and ease of administration while simultaneously cutting expenses; suggest and validate business recovery plans that minimize downtown in the event of a major failure; and deliver ongoing support, repair, and consulting assistance as computer technology evolves.
Progent's Cloud Integration Services for Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level platform that allows small businesses to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that combines both local and virtualized cloud-based resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly remote guidance and troubleshooting support to assist you maintain your Windows Server Essentials deployment. After releasing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials and then Windows Server 2019 Essentials. These newer versions improved Azure cloud integration but eventually deprecated the pivotal Administrative Dashboard from the Essentials Experience Role. The result was that all management and setup must be performed by hand. This also removes the client backup and remote web access features. Microsoft recommends that small businesses using Windows Server Essentials transition to Microsoft 365. Progent's Microsoft Azure cloud integration experts can help you plan and implement a cost-effective migration from any release of Windows Essentials to Microsoft 365.
SharePoint Support
Progent's Microsoft-authorized SharePoint Server developers offer SharePoint Server 2019 planning assistance, Microsoft SharePoint Server 2016 application development, Microsoft SharePoint Server 2013 upgrade planning, and SharePoint Server 2010 migration. Progent can assist you to evaluate the economic case for implementing the latest version of Microsoft SharePoint Server, consult with you on the appropriate edition of SharePoint Portal Server for your application, offer configuration and deployment services, assist you to install Microsoft SQL Server as a supporting database manager, improve your network integrity, integrate your standard and custom application software to work with Microsoft SharePoint Server, design a comprehensive security plan that includes portal technology, and deliver troubleshooting and Help Desk Call Center support.
Migration Consulting for Lync Server 2013
Microsoft Lync 2013, rebranded Skype for Business Server, is a self-hosted platform that allows organizations of any size to build a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile devices. Progent's certified Lync 2013 experts can help your company to maintain your legacy Lync deployment or plan and carry out a cost-effective upgrade to a more current system by offering Microsoft Skype for Business expertise. Progent can also help you build a hybrid cloud solution that integrates on-prem Microsoft Skype for Business with Skype for Business Online or with Teams cloud platforms.
Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates core technologies initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree significantly improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network architecture for a cloud-based or hybrid installation, create and execute a smooth migration strategy, educate your IT management and support personnel, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 solution gives you maximum business value.
Talk to a Progent Network Consultant
To see how you can get in touch with a Progent computer consultant for online or onsite help, phone
An index of content::
Consultant Microsoft SQL
SQL Server Capacity Planning Coder
Progent's Microsoft-certified SQL Server developers and DBAs offer online consulting to help businesses of any size to create, administer, and maintain applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any facet of the application life cycle in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
VMware NSX Virtualized Networks Consultant Services
Emergency VMware NSX Security Professionals
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, updates and patches and can generate reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to design, configure, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.
ransomware removal and restore Engineers
MongoLock ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Information Technology Consulting Ekahau Predictive Wi-Fi Site Design
Ekahau Wi-Fi Network Design Support Services
Progent's Ekahau-certified Wi-Fi experts can assist you to design, install, enhance, manage and debug a Wi-Fi solution customized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
24/7 Outlook Maintenance
Technical Support Firm Microsoft Exchange Upgrade
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and integrated email/telephony solutions for companies. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
IT Consulting Firms Consultant Prices
Consultant Rates Computer Network Consultants
Progent's pricing policy is to bill for phone service and on-premises help by the minute. As a result, you are billed only for delivered support. Progent does not impose a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-premises service, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no minimum fee and requires no monthly commitment for services provided during regular working hours. Many service firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast fixes so you won't be tempted to allow minor problems to stay unaddressed.
Rhode Island Computer Help
Cisco Certified Expert Massachusetts IT Specialists
Progent's Technical Response Center offers national remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service experts offer telephone help and online secure computer connection to isolate and resolve network problems rapidly and economically. The scope of technical expertise represented by Progent's team of country-wide service engineers makes it possible to escalate even the most difficult network issues to appropriate experts as needed.
Consultant Services Altaro VM Backup Live Backup
24 Hour Hornetsecurity Altaro VM Backup Offsite Consultant
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to assist you to design, deploy, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
24/7/365 Small Business System Support
Small Office Small Business IT Consultant
Progent offers organizations of any size enterprise-class network online or onsite consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security consulting for companies ranging from the small office to the global enterprise.
Microsoft and Cisco Certified Oracle PL/SQL Outsourced Programming
Expert Development MySQL
Progent's team of expert programmers, database architects, and program managers can help enterprise clients to carry out development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by offering relational database architects and programmers skilled in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with other data sources like SQL Server and Excel to create data-driven intranets and web portals. Progent also offers experience with web development tools and can help clients to create, expand, repair, or port web applications to utilize the most current web technology.
Windows and UNIX Technology Professional
24 Hour Windows, UNIX, Solaris Remote Consulting
Progent can help you to plan and implement a smooth migration from a UNIX-powered information environment to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you preserve your information and reduce business discontinuity by developing an effective transition strategy that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include evaluation of current infrastructure, transition planning and testing, MS Exchange migration expertise, data and application software porting, and processor and mass storage transition and economization.
Setup and Support MSP360 B2 Backup Storage
MSP360 B2 Backup Storage Online Consulting
Progent's data protection experts can assist you to design, implement and debug a backup plan based on MSP360 technology. MSP360 offers file/folder or image backup/restore for VMs and physical machines, works with all popular public clouds, and permits businesses to build a backup solution with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to protect against data loss caused by human miscues, computer glitches, ill-intentioned users, and malware attacks such as ransomware.
Remote Computer Consulting Microsoft SMS
Top Ranked Outsourcing SMS Server Upgrade
Progent's Microsoft certified consultants offer small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important software quickly and automatically to specified workers, lower product costs and stay compliant by determining patterns of usage, enhance Windows protection by improving your knowledge of weak points and by installing targeted updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by fully utilizing the management capabilities built into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.
IT Services Microsoft Windows Server 2003 Network Load Balancing Manager
Technical Support Services F5 Networks 3DNS
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching products such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Nevada Software Consulting
Oregon System Consulting Services
Progent's Technical Response Center offers affordable national extended hours online support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer 24x7 telephone support and online direct computer access to isolate and repair technical problems quickly and economically.
24-Hour Fault Tolerant Data Center Remote Support
High-Availability Data Centers Engineers
Progent's Data Center professionals can help you find fault-tolerant data centers that match the specific needs of your company. High availability co-location sites are particularly attractive to small companies due to of their affordability and simplified logistics compared to taking a do-it-yourself approach. Attempting to create an in-house data center with even a basic degree of fault tolerance is too expensive for the majority of small organizations. Progent can help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a complete array of consulting and maintenance services.
Immediate ProSight Reporting Remote Infrastructure Monitoring Onsite Technical Support
ProSight Reporting Remote Network Infrastructure Management Remote Consulting
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Cisco Router Small Office Computer Consulting Services
Cisco Switch Network Specialists
Progent's Cisco CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, deploy, administer, tune, and debug high-availability, scalable connectivity environments appropriate for public networks.
Technical Support Services SonicWall Gateway Security Suite
SonicWall Firewall Network Security Auditor
Progent's SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall devices including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete network protection plan and build security into your business operations.
IT Consulting Hornetsecurity Altaro M365 Teams Chat Backup
Support and Help Hornetsecurity Altaro 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Catalyst Wi-Fi 6 AP Configuration Professionals
Catalyst 9117 Access Point Integration Support
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 AP experts offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
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