For business network systems located in the state of Arkansas, Progent's Microsoft certified engineers can deliver remote phone support and remote troubleshooting to resolve your computer system issues quickly and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the cost and time delays normally associated with on-site service dispatches.

If your Arkansas small business is situated outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical problems persisting for too long. Progent’s staff of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for a varied range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with proven methods for applying those skills to assist with excellent network solutions.

High-level Project Management Consultants
For advanced project management assistance, Progent can provide access to veteran information technology experts with years of background as IT project managers for application development, business technology deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers offer advanced management skills to help enterprise customers to adhere to best practices to ensure that strategic projects are completed on schedule and on budget.

Planning and Deployment Support for Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki Wi-Fi access point consultants provide remote and onsite support services to help organizations of any size to plan, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to set up and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, ASR routers and firewalls to build a seamless ecosystem that delivers identical access, responsiveness, security, manageability and availability for wired and wireless users irrespective of their location or computing device. (See Meraki switches integration.)

Juniper and NetScreen Support
Progent's Juniper-certified network engineers can help you to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to current releases. Progent's Junos OS engineers offer support for Juniper's flagship network operating system to enable you to simplify the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software products and can help you maintain environments that incorporate a combination of Juniper's OS platforms.

Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's expanding family of client productivity applications and cloud-hosted services available on a subscription basis. Office 365 applications and cloud services are available in a variety of subscription plans targeted at customers ranging from individuals and households to global enterprises. Progent offers fast and easy remote access to specialists with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 so you derive top business value. Progent's Office 365 integration consultants support multi-platform networks that include Windows, macOS, and Linux technology. Progent can also help you to build and manage hybrid ecosystems that seamlessly combine local and cloud resources.

CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified security management experts. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of skill that IT security professionals are required to learn. CISM gives executive management the assurance that consultants who have earned their CISM credential have the background and knowledge to deliver effective cybersecurity administration and consulting services.

Part-time CIO Support Services
Progent can provide companies with an information management expert who can function as a temporary or part-time Chief Information Officer. This experienced IT officer can provide strategic direction to help your company to deploy appropriate IT products to enhance business processes so they match better with your corporate objectives. Your company can develop and install a well thought out information technology plan without absorbing the cost of a full-time senior IT executive. Key services Progent's part-time CIO can carry out include strategic planning, rationalizing technology budgets, creating and tracking models for TCO, reengineering business processes, negotiating contracts with vendors, establishing security and compliance policies, business impact analysis, streamlining data center administration, software revision control, IT asset documentation management, and disaster recovery/business continuity preparedness.

Simple Sign-on and Pricing Model
Progent's easy by-the-minute billing policy has no complicated contracts, retainers or hidden fees. Many other support companies have minimum charges or other extra fees that increase service. For remote support during regular working hours, you pay only for the actual time spent working on your issue. If it only requires ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are billed exclusively for the time when Progent's team member is actually on-site solving your problems. Just Progent's competitive by-the-minute rate. For emergency same-day on-site service calls, you might be charged for our engineer’s travel time, but not an increased emergency rate. Because Progent has a large pool of consultants located within the entire service territory, an available consultant is usually close by to assist. Progent can also offer on-premises technical support to the majority of zip codes in the U.S. within 24 hours of answering a service request. Progent's remote technical support team has delivered help to small businesses in every state in the U.S (Refer to Progent's customer testimonials.)

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to help your business to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and efficient network infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the business value of your IT system.

Network Support for Small Governments
Progent has extensive experience delivering a broad range of remote IT consulting and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in delivering expert online network consulting and has provided network support to clients in every state. Progent's online computer support for local governments saves travel expenses and solves issues faster than onsite service calls.

Exchange Server 2013 Upgrade Consulting
Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements affect key facets of IT such as ease of administration, availability, compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can provide remote or onsite support to assist your organization to manage, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.

Video Conferencing Consultants
Progent can provide the services of a certified video conferencing and telepresence engineer with expertise integrating products from the major video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or maintain a telepresence environment that protects your current investment and optimizes the business value of your IT system. Progent can also provide the expertise of network infrastructure consultants able to assist companies of any size to create and troubleshoot a communications network that delivers the performance, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence solution.

Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, create test systems and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, create an enterprise-wide security strategy, automate IT management, help with application development, and build and validate a DR/BC plan. If your organization is thinking about moving from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can assist you to assess the benefits of Windows Server 2016 for your environment and plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to help businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.

Contact a Progent Network Consultant
To learn how you can contact a Progent computer consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Computer Help.