For small company network systems located anywhere in the state ofArkansas, Progent's Microsoft qualified engineers can provide online assistance and remote troubleshooting to solve your computer network problems quickly and cost effectively. Progent has acquired world-class skills, advanced software tools, and support knowledge bases to diagnose and fix computer network problems while avoiding the expense and delays normally associated with in-person technical service calls.
If yourArkansasbusiness is located outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local network support options may be limited in technical expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical issues persisting for too long. Progentís team of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to assist with efficient network solutions.
IT Support for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of online network consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is among the pioneers in delivering advanced online network support and has delivered IT solutions to organizations in every state. Progent's online network support for local governments eliminates travel costs and resolves problems more quickly than onsite service calls.
Dynamics GP Upgrade and System Integration Consulting
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered system integration, software development, education, and troubleshooting services since the product's debut. Progent can provide in-depth expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can assist your business to plan, validate, and implement an efficient migration from a a legacy version to the current edition of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.
Network Infrastructure Consulting Expertise for At-Home Workers
Progent can help small and mid-size businesses to design, configure and debug the network infrastructure for a remote workforce. Areas of network infrastructure for which Progent's consultants can provide guidance include secure and convenient VPN tunnel connectivity, VDI desktop platforms, router configuration, wireless LAN planning and deployment, and robust Internet access. For details about Progent's infrastructure support services for an at-home workforce, go to infrastructure consulting services for telecommuters.
Business Intelligence Reporting Consulting
Progentís BI reporting consultants offer remote and on premises expertise to help your organization with any phase of business intelligence reporting from debugging or enhancing reports to designing and implementing a comprehensive BI solution. Progent's management reporting consultants can assist your company to maintain your existing reporting system, help you to upgrade databases and applications from an outdated reporting platform to a current one, and provide as-needed remote training to meet your specific needs. Progentís management reporting professionals can provide experience in the leading business analytics reporting and visualization platforms including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Broad and In-depth Expertise with Office Networks
Progentís group of over 100 computer network consultants means customers can take advantage of the leverage of over a thousand years of cumulative background and collective knowledge to repair the most troublesome network problems. Progentís certified network consultants possess the knowledge and experience to find solutions quickly and implement them cost effectively.
Full Portfolio of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security consultants can assist you to perform comprehensive security evaluations, restore operations rapidly from virus attacks, set up firewalls, set up secure mechanisms for remote and mobile connectivity, deploy spam and virus filtering and email encryption, and create a corporate-wide security strategy based on round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for unified endpoint security.
Online Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of online desktop support from service requests through trouble ticket generation, managing accountability, screen sharing, progress tracking, problem solving, and and reporting. Intended for small companies with few if any in-house supprt personnel for desktop issues, Progent's Standard Help Desk Services offer remote support at a significant discount off Progent's regular Level 1 desktop support rates. Progent can also provide fast as-needed escalation to subject matter consultants to resolve complex problems. To learn more, refer to Progentís online Help Desk services for small organizations.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the security capabilities covered under GIAC certification including evaluating infrastructure vulnerability, security incident handling, intrusion detection, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting events.
Progent's Integration Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital company data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting services to help you to design, configure, manage and troubleshoot a BDR system based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting and management.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent workflow for restoring applications and services rapidly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and fixes and can generate reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.
Get in Touch with a Progent Network Support Expert
To find out how you can contact a Progent network support expert for remote or onsite support, call 1-800-993-9400 or visit Remote Computer Support.