For business network systems located within the state ofArkansas, Progent's Microsoft certified technical experts can provide remote phone support and troubleshooting to resolve your network problems fast and affordably. Progent has acquired enterprise-class expertise, software utilities, and support databases to diagnose and fix IT problems without the high cost and time delays normally associated with in-person service visits.

If yourArkansascompany is located beyond the larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network support choices may be limited in technical expertise, or not available during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent's staff of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not only the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to provide affordable network solutions.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with replication to deliver rapid, zero RPO disaster recovery between sites located as far as 185 miles (300km) away from one another. Progent offers the skills of a certified NetApp MetroCluster expert who can help your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your disaster recovery system to verify adherence with information assurance standards and government mandates.

CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM Premier security management experts. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of skill that information security managers are expected to learn. It gives executive management the assurance that consultants who have earned their CISM credential have the background and capability to deliver effective cybersecurity management and support consulting.

Remote Technical Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center offers world-class remote support for Microsoft and Cisco-based networks anywhere in the U.S. Progent's certified engineers have the expertise to assist you to analyze and solve tough network problems quickly and affordably. The breadth of technical expertise offered by Progent's team of consultants makes it possible to escalate even the most challenging issues to appropriate subject matter experts as necessary. Whether you need occasional phone support and online repair or ongoing access to a Helpdesk Technical Response Center, Progent's consultants can provide your organization with enterprise-level expertise without the cost and management overhead of running a large in-house support organization.

Consulting Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consultants can assist organizations of any size to manage, enhance and debug your current SCVMM 2012 ecosystem. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to design and execute an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger assurance features, high availability VMM storage fabric, and other enhancements. In addition, Progent can help you to migrate to more modern releases of SCVMM including System Center 2019 Virtual Machine Manager and System Center 2022 Virtual Machine Manager.

Juniper Networks Consulting
Progent's Juniper-authorized network consultants can assist you to design and deploy Juniper Firewall and VPN platforms, optimize and support your infrastructure, and upgrade efficiently from outdated devices to current releases. Progent's Junos OS consultants offer expertise with Juniper's flagship network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system products and can help you maintain networks that include a combination of Juniper's OS platforms.

Remote Consulting for Microsoft Windows Server 2008 R2
The sophistication and integration demands of Microsoft Windows Server 2008 calls for an IT expert with practical experience and broad knowledge in designing and building efficient end-to-end business technology environments. The experience of Progent's certified Windows 2008 R2 consultants, with an average of over a decade of background supporting Microsoft-powered technology, helps insure your success in supporting and managing your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2019 experts and Windows Server 2022 consultants can help you to assess the benefits of migrating to a current version of Windows Server. If you are planning on building a hybrid architecture that integrates local resources with cloud-based services like those available on Microsoft Azure, Progent can assist your organization to design and deploy an efficient hybrid solution for Windows Server.

Consulting and Support Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from legacy releases of Virtual Machine Manager, develop processes for creating and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the potential business benefits of the latest technologies like Storage Replica and Host Guardian Service. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware vSphere expertise.

Progent's Online Consulting and Training Services for Office Word and Microsoft 365 Word
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a broad selection of affordable online consulting services to assist your organization to manage your legacy Microsoft Word environment or help you to migrate to a current release of Office Word. Support available from Progent's Word experts include VBA programming, identifying and resolving compatibility problems between various versions of Word, interfacing Word with other Microsoft Office applications such as Office Excel and Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet integration, and remote Microsoft Office Word training tailored for individuals or groups.

Microsoft Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 consulting experts can help you to maintain your Windows Server 2012 environment or migrate from Windows Server 2012 R2 to a modern release of Windows Server. If you want to move up to Windows Server 2019 or Windows Server 2022, Progent can assist you to create pilot environments and rollout plans; tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments; train your IT management, staff; develop a corporate-wide security strategy; streamline network management; assist with creating applications; and build and validate a DR/BC plan.

Planning, Deployment and Troubleshooting Services for System Center 2012
Progent's System Center 2012 consulting experts have over a decade of experience configuring, maintaining and fixing the key components included with Microsoft System Center and can help your organization to design, configure, support, and repair your System Center 2012 R2 ecosystem to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent also offers System Center 2016 upgrade consulting to assist you to move to a newer edition of System Center. In addition, Progent can assist you to migrate to more modern releases of System Center such as System Center 2019 and System Center 2022.

SQL Server 2019 Migration Experts
Progent's Microsoft Gold-certified Microsoft SQL Server 2019 experts can help you to integrate Microsoft SQL Server 2019 efficiently with other Microsoft products by providing services such as Windows Server 2022 integration expertise, Windows Server 2019 upgrade consulting, SharePoint Server 2019 application design, Power BI business reporting expertise, Exchange Server 2019 migration consulting and Microsoft 365 Exchange Online hybrid integration consulting, and Active Directory and Azure AD design and troubleshooting.

Stealth Penetration Testing
Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progent's security experts can perform thorough unannounced intrusion security checks without the awareness of your organization's internal network support resources. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion detection alerts and event history analysis are properly set up and actively observed.

Virtualization Support
Virtual compute, storage and networking techniques enable IT organizations to maximize resource utilization, simplify network management, and enhance application continuity and security. operate several virtual servers on a single physical processor. Typical usage scenarios for virtualization include hardware consolidation, low-cost platforms for programs that require outdated operating systems, and affordable quarantining of application programming or pilot environments from on-line ones. Progent's virtual server consultants can provide Microsoft Windows 2022 Hyper-V Virtualization solutions, Windows Server 2019 Hyper-V Virtual Server expertise, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server support. Progent can deploy virtual machines to maximize speed, fault tolerance and ease of administration while at the same time cutting expenses; suggest and validate disaster recovery strategies that reduce productivity loss in the event of a catastrophe; and provide continuing support, troubleshooting, and engineering services as virtualization technology advances.

Talk to a Progent Computer Consultant
To find out how to contact a Progent computer consultant for remote or on-premises support, call 1-800-993-9400 or visit Online Network Support.



An index of content::

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  • Remote Monitoring and Reporting Network Consulting
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    Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are vital to preserving the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can afford a level of network stability that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as economical service packages created to help your company to identify and resolve a an array of network problems before they can impact productivity.

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  • Windows Server 2016 Workgroup clusters IT Services Windows Server 2016 Disaster Recovery Troubleshooting

  • Microsoft Experts Dynamics GP Accounting Support and Setup
    Dynamics GP Power BI Consultant Services

    Progent's Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and business management solution built, like all Microsoft financial solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial products in the Dynamics GP/Great Plains family, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular design you are able to purchase only the capability you currently need, with the ability to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP Software consulting engineers can help you install, customize and administer Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP/Great Plains.

  • Windows Server 2022 Storage Spaces Direct Onsite Technical Support Technology Consulting Windows Server 2022 Clusters Sets
  • Wireless LAN Site Survey Remote Technical Support 24-Hour Integration Support Wi-Fi Site Survey
  • Zero Downtime Network Support and Integration Support Services Disaster Recovery

  • Microsoft Expert PC Desktop Service
    Consultancy Services Group Microsoft and Apple Mac Desktop

    Progent can provide a variety of affordable remote and on-premises support services to help you to configure, administer, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.

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  • wireless IP phones and Aironet APs Network Consulting 24-7 Wi-Fi IP phone integration Information Technology Consulting

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