For office computer networks located in the state of Arkansas, Progent's Microsoft authorized engineers can deliver phone help and remote troubleshooting to resolve your computer network troubles fast and affordably. Progent has acquired top-notch expertise, software utilities, and support knowledge bases to identify and repair IT problems while avoiding the expense and delays normally associated with in-person technical service dispatches.

If your Arkansas business is located outside of the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local computer network support choices may be limited in technical expertise, or unavailable during urgent situations. This can result in a network environment that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a diverse range of clients. This means you obtain not only the technical skills needed for the job, but a consultant with proven methods for applying that expertise to deliver cost effective network solutions.

Wide and In-depth Experience with Business Information Networks
Progentís group of close to 100 network consultants means clients can take advantage of the leverage of over a thousand years of cumulative background and shared knowledge to resolve the most difficult IT problems. Progentís certified network consultants possess the experience to identify fixes quickly and deliver them affordably.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide variety of remote support services to help you to plan, program, test, install, manage, and troubleshoot applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to move your legacy Excel applications to the newest releases of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent offers on-demand help to organizations who need a fast fix to a stubborn issue associated with Excel and Progent can also provide comprehensive project management services for migrating or developing line-of-business application software based on Excel. Progent's affordable online training classes for Excel can be customized to address the special requirements of individuals or teams.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery expert consultants can help you design a disaster recovery plan to handle a complete system failure. Progent can show you how to create a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and testing so that if a disaster takes place, you minimize lost productivity. Progent's Microsoft and Cisco-certified engineers can also help your company to create an affordable, zero-downtime network solution that addresses availability issues involving a wide range of infrastructure technologies and processes. Progent's business continuity specialists can help you to deal with the high-level issues associated with keeping your business running following a catastrophe by taking into account not just information technology issues but additional problems such as alerting critical personnel, locating temporary work space, acquiring emergency transportation, hiring substitute workers, and filing regulatory documents.

Offsite Data Protection Manager Backup Service
Offsite backup is a vital part of a serious disaster recovery solution. Progentís affordably priced Offsite DPM-based Backup Service Package incorporates the power of Microsoft Data Protection Manager with the state-of-the-art security facilities of the Herakles co-location center to provide ongoing, transparent backup for as much as 2.5 Terabytes of critical data from one or more of your Windows servers. Progent's managed service package includes all configuration, management, and tracking needed for a complete offsite backup solution.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Internet Data Center
Progent's Test and Training Lab at the Herakles Internet Data Center in Sacramento, California has a collection of advanced servers and network infrastructure that can be utilized remotely or on site to accommodate piloting, evaluations, capacity testing, repair, business continuity simulation, training, and additional reasons to help Progent's clients successfully carry out major projects.

Planning Consulting Support for SharePoint 2013
Progent has been providing SharePoint consulting services since the first product was published more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft Gold-certified consultants can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in individual tasks associated with your SharePoint 2013 deployment.

Juniper Networks Consulting Services
Progent's Juniper-authorized network consultants can assist your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premiere network operating system to enable you to streamline the administration and strengthen the security of your Juniper VPN devices, routers, and high-performance switches. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that incorporate a combination of Juniper's OS platforms.

Eliminate Dependence on Freelance Consultants
By creating a partnership with a full-service computer consulting and support firm such as Progent as opposed to a freelance consultant, your company is ensured timely availability of knowledgeable professionals whenever you require them. You no longer have to worry that illness, training, vacations, or conflicting priorities with other clients will cause you to be without help during a crisis.

Advanced Project Management Experts
For enterprise customers looking for advanced project management assistance, Progent offers the services of senior information technology professionals with years of background in IT management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help organizations to adhere to best practices to ensure that development or deployment projects are successfully completed on time and within budget.

Exchange 2013 Upgrade Support
Progent offers expert Microsoft Exchange 2013 migration support services such as risk/benefit evaluation, outsourced or co-sourced project management, site prep, specification of new software licenses and hardware needed, setting up your Active Directory forest and its domains to work with your Exchange 2013 solution, configuring DAGS that provide maximum availability to your mailbox servers, system verification at a customer's location or at Progent's test facility, managing temporary coexistence of Microsoft Exchange Server 2013 and older versions of Exchange, implementation of the new Exchange environment, deactivating the old servers, and training for customer's support staff and users.

Cisco PIX Firewall and ASA Firewall Support Services
Progentís Cisco CCIE-certified network consultants can provide expert Cisco PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, plug-and-play desktop devices for small and home offices to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security vulnerabilities.

Responsiveness of Progent's TRC for Online Technical Support
Progent's Technical Response Center (TRC) is committed to providing the highest level of remote computer support possible for urgent and non-critical problems. For emergency issues that affect multiple workers, crucial people, or a line-of-business program, the Technical Response Center can respond in less than an hour. For standard problems, the TRC is committed to respond in two hours or less. Under any circumstance, your trouble ticket will be generated quickly and correctly, You will receive an acknowledgement from the ticketing system, and the TRC will get in touch with you regarding every resolved issue to make sure you are satisfied with the results and ready to close out the ticket. Find out more details about Progent's Technical Response Center Customer Commitment.

Migration Consulting for Microsoft Skype for Business Server
Progent's Microsoft-certified Skype for Business consultants offer remote and on-premise expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you create and verify a security strategy for your Skype for Business solution that meets regulatory requirements.

Fast and Economical Remote Support Throughout the U.S.
Progent has provided online or onsite network consulting help to organizations in every state in the U.S. Many of these customers have indicated their high regard for Progent via testimonials to the quality of Progent's support personnel. Take a look at Progent's customer testimonials to learn what they say concerning the high level of Progent's consulting services

Security Vulnerability Evaluation for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service packages designed to allow small businesses to receive a professional security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive test of your network from outside your company firewall to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a network scan from a secure computer inside your firewall to uncover the risk to internal attacks. Both security inventory packages are set up and run from a secured remote location.

Microsoft Office Access Database Application Programming
Progent's Office Access developers and consultants offer affordable online consulting services for all releases of Microsoft Access including desktop and browser-based versions and can provide expert help for application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers custom webinar classes for Access programming and database management.

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