Arkansas Network System Consulting Experts
for Small and Medium-size Business IT Systems:
Remote Support and Troubleshooting
For office computer networks located anywhere in the state of Arkansas, Progent's Microsoft certified technical experts can deliver phone help and remote troubleshooting to repair your network issues fast and cost effectively. Progent has developed enterprise-grade expertise, sophisticated tools, and support databases to identify and repair network problems while avoiding the high cost and delays associated with on-site technical service visits. In case your Arkansas company is situated outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent's staff of network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a wide variety of technical projects for a varied range of customers. This means you obtain not just the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to provide affordable network solutions.
Exchange Server 2016 Upgrade Services
Progent's Microsoft Exchange 2016 experts can help you in all facets of your upgrade to Exchange Server 2016 including planning HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, databases and log files; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web. Progent also offers Exchange 2019 upgrade assistance and Exchange Online consulting to assist you to move to a more current version of Exchange Server.
SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your databases and applications to any deployment model including on-premises, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed design review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and within budget. In addition, Progent's SQL Server 2019 migration experts can help you to migrate efficiently from Microsoft SQL Server 2017 to a more modern release of SQL Server. For more information, see SQL Server 2017 migration expertise.
SharePoint 2019 Server Configuration and Development Services
SharePoint Server 2019 delivers much of the modern experience of SharePoint Online, serving as a crossover release between the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite consulting, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive information management system. To learn more, see SharePoint 2019 Server planning and deployment services.
Android Smartphone and Tablet Integration
Progent's Android smartphone and tablet integration consulting have extensive background delivering online and on-premises support for organizations of all sizes who need to integrate Android phones and tablets into their IT networks so that users can work together while on the go. Progent offers the range of skills to resolve network problems that span numerous manufacturers and that represent a combination of older and current information technology. Progent provides budget-friendly remote expertise to assist you with any facet of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to ensure that you complete strategic IT projects on time and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also offers customized group or individual training sessions to help you manage and use Android phones and tablets to maximize their business value.
MS Dynamics 365 Business Central (D365 NAV) Expertise
Microsoft Dynamics 365 Business Central, previously named Dynamics NAV and Navision, is an ERP platform created for cloud, on-premises, or hybrid deployments. Progent's Microsoft 365 experts, Excel professionals, Teams and Teams Premium system designers, and Microsoft Azure consultants can assist you to integrate Dynamics 365 Business Central with familiar Microsoft technologies. Progent's developers offer SQL Server consulting and Power BI analytics mentoring to assist your organization to utilize Dynamics Business Central to produce custom apps and analytical reports that allow you to improve business decisions. Progent's Microsoft Dynamics 365 Business Central experts can assist your business to manage outdated releases of Dynamic NAV/Navision or plan and implement modern Business Central deployments.
Citrix Desktop Virtualization Engineering Support
Progent's Citrix desktop virtualization consultants can help your business to plan, install, administer, and troubleshoot a virtualized Windows application delivery and management system by providing XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can help your organization to manage and support an off-site datacenter that offers high uptime, advanced security, and fast disaster recovery. Progent can also assist you manage and support additional virtualization products from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.
Consulting Services for Barracuda's CloudGen Firewalls
Barracuda's economical CloudGen Firewall appliances offer web filtering, safe remote access, SSL tunnel VPN, secure SD-WAN, and Zero-Trust protection along with centrally managed and monitored services encompassing your complete enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of expertise to be your one-stop source for network guidance, maintenance, training, and cybersecurity expertise. To find out about Progent's consulting services for Barracuda firewalls, see Barracuda firewall integration expertise.
At-home Workforce Solutions
Progent has 20 years of background helping small and medium-size organizations to plan, install, optimize, manage, and troubleshoot information networks that incorporate at-home workers. To learn about Progent's consulting services for an at-home workforce, refer to at-home employees expertise.
Expert Wireless Engineering and Support Services
Progent's wireless technology consultants offer wide-ranging expertise in the implementation and support of wireless networking technology and can help your IT team to design, deploy, manage and repair wireless ecosystems that are compliant, resilient, expandable, easy to administer and operate, ready to handle your vital applications, and transparently incorporated into hybrid cloud networks. Online and onsite support available from Progent span a variety of wireless solutions such as smartphone management, Wi-Fi network infrastructure design and installation, wireless site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.
Wireless IP Phone Solutions
Creating solutions with Cisco's wireless IP phones usually demands that you configure and fine tune many components of your wireless environment such as access points, switches, wireless LAN controllers, and network management tools. Progent's Cisco wireless VoIP phone configuration consultants can provide remote and onsite assistance to help your organization build and manage a Cisco wireless VoIP phone solution by providing services that range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Progent's 24x7 Ransomware Hot Line
Progent's Ransomware 24x7 Hot Line is designed to guide organizations to take the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware expert can assist businesses to locate and isolate infected devices and guard undamaged assets from being compromised. If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent process for recovering applications and services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to design, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist you to plan, integrate, operate and repair a backup and disaster recovery solution built on Barracuda technology. For more information, see Barracuda Backup and disaster recovery consultants.
Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 consultants can assist you to maintain your Windows Server 2012 environment or migrate from Windows Server 2012 R2 to a modern version of Microsoft Windows Server. If you decide to move up to Windows Server 2019 or Windows Server 2022, Progent can help you to create test environments and rollout strategies; tune your network for on-premises, multi-location, cloud-based, and hybrid environments; train your IT management, team; develop a corporate-wide security strategy; automate IT administration; assist with application development; and generate and validate a DR/BC plan.
Get in Touch with a Progent Computer Consultant
To see how to contact a Progent computer support expert for online or on-premises help, call
An index of content::
Computer Consulting Wireless LAN Site Survey
Support and Setup Remote Wireless Site Survey
Progent's wireless site survey services assist you to design, deploy and troubleshoot a Wi-Fi network customized for your facilities, offering you a WLAN that delivers the coverage, performance, capacity, data protection, and hand-off capability your company requires.
Conti ransomware recovery Services
Consulting Services ransomware cleanup and recovery
Progent's ransomware experts can help you to assess your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Consultant Services wi-fi controller
Technical Support WLAN controller
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, optimizing wireless performance by reducing the effect of RF congestion, improving wireless availability with fast failover, and hardening security by identifying cyber threats and analyzing traffic content according to user type and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller solutions.
Engineers Windows 7
Award Winning Engineers Windows 7 Upgrade
Progent's Microsoft certified consultants offers offsite and on-premises support services to assist your company to manage, support, and repair computers based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, remote connectivity, mobile device integration, Wi-Fi configuration, and 24x7 network monitoring.
ProSight Hosting for Virtual Servers Technology Professional
Virtual Machine Hosting Consulting
Progent's ProSight Virtual Hosting combines advanced virtualization technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive IT outsourcing solution that enhances network dependability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and key business application servers hosted in a safe and fault tolerant data center on a fast, high-availability virtual machine configured and supported by Progent's network support professionals.
Cybersecurity Penetration Testing IT Services
Cybersecurity Companies Penetration Testing
Stealth penetration testing is an important component of any overall IT system security plan. Progent's security experts can run extensive penetration tests without the knowledge of your company's internal network support resources. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion detection alerts and event log monitoring are properly set up and consistently observed. Progent can implement continuous automatic penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks common to modern versions of ransomware.
Largest Threat Management Gateway Support and Integration
Technical Support Services Forefront TMG 2010
Forefront Threat Management Gateway is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally administered Internet gateway that delivers a single-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to lower expenses and enhance availability. Progent's Microsoft consultants can help you to design and carry out pilot and production implementations; integrate Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
NodeZero Security Penetration Testing Secure
NodeZero Certified Cybersecurity Penetration Testing Technical Support Services
Progent's certified cybersecurity consultants can run NodeZero-powered penetration tests to verify your security defense systems and policies are correctly configured and effective.
Technology Consulting Services CUE
UCS server Online Troubleshooting
Cisco Unified Communications Manager, previously branded CallManager, functions as the center of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express provide a borderless IP-PBX by integrating with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable remote and on-premises support to help organizations of all sizes to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add optimum business value. Progent can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server.
Network Professional Position
Remote Support Jobs MCSE
Progent is seeking a range of on-staff workers including motivated MCSEs; connectivity consultants with Cisco CCNP or CCIE certification; and specialists in advanced system design with backgrounds in mobile connectivity, wireless networking, non-stop environments, disaster recovery planning, data preservation, and server virtualization. Progent is also seeking workstation support technicians, off-site troubleshooting specialists, and CISSP or CISM accredited security professionals. Progent is also looking for veteran managers and administrators able to perform efficiently in Progent's high-growth, virtual office model. Progent contracts independent professionals with in-depth expertise and working experience in crucial IT topics outside Progent's primary technical concentration. Progent's Experts Team hires contractors who can provide consulting and programming support for mission-critical applications that include MRP, Enterprise Resource Planning, or CRM; possess specialized knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Sun, or offer expert skills in areas such as telecommunications, web development, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants certified by Progent coordinate with our in-house consultants to deliver comprehensive IT services for small business networks.
SharePoint Server 2013 Support
Microsoft Certified Expert SharePoint 2013 Web Parts Professionals
Progent has been delivering SharePoint support since the first SharePoint product was published more than two decades ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid configuration is most sensible for your organization; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in specific tasks associated with your SharePoint 2013 migration.
IoT device patch management Specialists
Cisco switch patch management Professionals
Progent's support services for software/firmware update management offer organizations of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances like routers and wireless APs, and IoT devices like sensors and health monitors.
24 Hour Consultants Dynamics GP Customization
Dynamics GP ODBC Consultants
Progent's seasoned application designers and software developers can assist your business to create enhancements to Microsoft GP/Great Plains that support the unique requirement of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a range of software development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
ProSight Ransomware Defense Consult
Setup and Support ProSight Endpoint Protection Services
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology by SentinelOne to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the complete threat progression including filtering, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Symantec Backup Exec Engineer
Consultant Backup and Restore Software
Progent can provide affordable remote support from consultants with expertise in a wide array of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide consulting support for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can assist you to design, enhance, or troubleshoot data backup solutions for a range of architectures including on-premises, edge to datacenter, cloud-based, or a mix.
After Hours Co-Location Support and Integration
24/7 Colocation Setup and Support
Progent's colocation center support services are designed for companies with equipment housed at IDCs or data center co-location hosting sites and in need of on-demand on-site help at the colo facility as well as off-site help from Microsoft and Cisco Certified experts. Progent provides a full array of data center and IDC and colocation consulting services such as system topology analysis, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, design and installation of fault tolerant configurations, architecting and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and creating high-availability server clustering configurations.
Emergency Independent Mac Contractor Job
Contract Telecom Consultants Contract Job
Progent's Experts Team offers support in important fields that include Apple OS networking and applications; Consulting for Linux, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized program support; CIO, business analyst, and project management services; Custom applications development and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration; Database management and efficiency help; Business information consulting; and Telecom systems consulting.
SQL Server Integration Services Contract Programming
Top Power Query Programming Companies
Progent offers online and onsite expertise to help your organization with any phase of BI reporting ranging from troubleshooting or enhancing applications to planning and implementing an advanced business intelligence solution. Progent's BI experts can assist your company to support your existing reporting system, help you to upgrade databases and applications from an outdated reporting platform to a modern solution, and deliver as-needed remote mentoring to meet your specific needs. Progent's business reporting and analytics consultants can provide experience in the leading business analytics reporting tools including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.
Auditing NodeZero Certified PEN Testing
NodeZero Certified Security Penetration Testing Technical Support
Progent's certified security consultants can perform NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are properly configured and effective.
Design SQL
MS SQL Server Outsourced Programming
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts as well as to information workers, reducing the complexity of creating, integrating, managing, and using company data and database applications in environments ranging from handheld devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Specialist Skype for Business Front End Server
24x7 Skype for Business Back End Server Professional
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network calling. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications consultants can provide remote and on-premises support services to assist your company to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
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