For office computer networks located anywhere in the state of Arkansas, Progent's Microsoft and Cisco certified consultants can provide remote phone support and remote troubleshooting to solve your network problems quickly and affordably. Progent has developed world-class skills, advanced software tools, and support knowledge bases to troubleshoot and resolve network problems while avoiding the cost and delays associated with onsite service calls.

If your Arkansas business is situated beyond the larger urban areas such as Little Rock, Fort Smith, or Fayetteville, your local computer network support choices may be limited in skills, or unavailable during urgent situations. This results in a network environment that is unusable or causing wasted time due to technical issues persisting for too long. Progent’s staff of network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not only the technical expertise needed for the job, but a professional with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to help you to plan, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you through occasional technical bottlenecks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online or onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the business value of your IT system.

Remote Support for Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2 is a major step forward in making information systems more secure and available, simpler to virtualize and administer, more expandable, and able to provide an improved environment for web publishing. Progent's Microsoft Gold-certified Windows 2008 professionals can deliver advanced, cost-effective remote support to help your business get the most from the enhancements incorporated into Windows Server 2008 R2 by delivering Microsoft-certified consulting, technical support, education, administration, network monitoring, and security engineering services.

Amazon Web Services (AWS) Migration Consulting
Progent's Amazon AWS planning and integration consultants can provide cost-effective remote consulting to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create all-cloud or hybrid ecosystems that efficiently integrate Amazon AWS services. Progent offers occasional support or Progent can deliver project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS cloud platform.

Planning and Migration Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add substantial business value to your information network. Progent's Microsoft Gold-certified consulting team can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide if an in-house, online or hybrid deployment is best suited for your organization; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can assist in individual jobs related to your SharePoint 2013 migration.

Microsoft Virtual Desktop Consulting
Microsoft's virtual desktop solutions reduce the work needed for network managers to install software programs so they are consistent across an entire workforce, provide the power to manage access to critical information, and allow quick deployment of new or updated desktops. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's new VDI infrastructure behind RDS simplifies client access, enhances performance, tightens data security, centralizes management, and provides a nearly seamless user experience. Progent's Windows Server 2008 R2 consultants can help your company to assess the strategic advantages of Microsoft's desktop virtualization solutions, configure test and production environments, optimize your network infrastructure to support virtual desktops effectively, evaluate and remediate security issues, and educate your network administrators to follow best practices to gain a fast ROI from client virtualization.

Cisco PIX Firewall and ASA Firewall Consulting Services
Progent’s Cisco certified security engineers offer high-level Cisco PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX and ASA Firewalls offer a high level of security, performance, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing common operating system-specific security gaps.

Cisco Wireless IP Phone Integration and Troubleshooting
Integration of Cisco's wireless IP phones usually requires that you configure and optimize numerous key pieces of your wireless environment including APs, switches, wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration consultants can provide online and onsite assistance to help you build and manage a Cisco wireless IP phone solution by providing services that range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.

Citrix Certified XenServer Virtualization Consulting
Progent's Citrix certified XenServer consultants can assist you to understand the strategic advantages of XenServer and other Citrix products, and can help you to design, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer deployment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.

Spam and Virus Filtering and Email Encryption
Email Guard is Progent's spam filtering and encryption service that incorporates the technology of top data security vendors to deliver web-based management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of analysis for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.

Talk to a Progent Computer Consultant
To learn how you can contact a Progent network consultant for online or on-premises help in , call 1-800-993-9400 or go to Remote Network Help.














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