For small company networks located within the state ofArkansas, Progent's Microsoft qualified professionals can provide remote phone help and troubleshooting to fix your network problems fast and affordably. Progent has developed enterprise-grade expertise, software utilities, and support knowledge bases to identify and repair IT problems without the cost and time delays associated with on-site service calls.
If yourArkansasorganization is situated beyond the larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, your nearby network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís staff of network consultants average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a broad range of customers. This means you get not just the technical know how needed for the task, but a consultant with proven methods for applying that expertise to deliver affordable network solutions.
Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a unified solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade smoothly from older versions of Virtual Machine Manager, develop processes for creating and installing VMs and hosts, design fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities like Storage Replica and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.
Support for MS Dynamics and Dynamics 365 Financial and ERP/MRP Platforms
Progent's Experts Team provides mentoring in Microsoft accounting and ERP/MRP platforms, allowing you to customize affordable and complete IT solutions that address the individual needs of your operation. Progent's application developers offer a variety of services such as
Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) enterprise resource planning consulting,
Dynamics GP Accounting Software education and programming,
MS Dynamics 365 Business Central/NAV business management software integration,
Microsoft Dynamics SL business accounting software help,
and MS Commerce deployment.
Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, every Progent consulting expert has access to the technology and training resources required to provide the best information technology support possible. Progent's outsourcing, Technical Response Center Helpdesk, Office 365 deployment support, and application development services permit small business clients to take advantage of the broad array of knowledge associated with the IT departments of large enterprises without the significant cost and hassle of maintaining a large in-house network staff.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that signifies mastery in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass a comprehensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier network security audit professional able to help companies in the fields of information systems audit process, information technology administration, network assets and architecture lifecycle, IT service delivery, protection of information resources, and disaster recovery planning.
ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services cloud backup and disaster recovery provides small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical files, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can help you to restore your business-critical data. Find out about Progent's complete ProSight series of value-priced network monitoring and management services for small and mid-size organizations.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify a consultant's skills to design, implement, and support IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified risk management expert to assist your company to develop and carry out a risk management strategy that follows leading practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Office Access Software Programming
Progent's Office Access consulting experts can provide cost-effective online support for all releases of Microsoft Access including desktop and browser-based versions and can provide expert support for application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar training for Access application development and database administration.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange. This allows you to have specific mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of designing, integrating and debugging your hybrid Office 365 solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical problems and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget. To find out more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.
Comprehensive Documentation of Services Delivered
Progent produces complete and meaningful documentation of all support activity to ensure customers do not feel ďcaptiveĒ to their IT service company. Progent sends email documentation of support activity immediately after finishing each support interaction, and also provides a printed copy along with monthly billings. Complete network service reporting makes it easier for clients to move to a new service provider or assume more support duties internally. Good service reporting also provides IT managers the visibility needed to determine the value of support services and develop more realistic IT budgets.
Catalyst 9100 Line of Wi-Fi 6 Access Points Consulting
Progent's Cisco Catalyst Wi-Fi 6 WAP experts can provide affordable remote and on-premises support for Catalyst Wi-Fi 6 wireless APs. For more information about Progent's support for Catalyst 9100 Line of 802.11ax APs, see Cisco Catalyst 9100 Wi-Fi 6 APs system design, configuration, and management consulting.
Progent's Cloud Integration Services for Microsoft Windows Server Essentials
Windows Server Essentials is an affordable, versatile operating system that enables small businesses to transition from the older stand-alone in-house datacenter to the new hybrid networking model that combines both local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consultants can provide budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to assess the potential productivity and cost advantages of moving to Windows Server Essentials and adopting a hybrid local/cloud design for your computing environment. Progent offers comprehensive project management support to help you plan and execute an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Microsoft Azure planning and integration consulting services.) Progent also offers as-needed consulting, troubleshooting, and training.
Security Vulnerability Scanning for Small Businesses
Progent offers two low-cost service packages intended to allow small companies to receive an impartial security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your IT infrastructure from beyond your firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a system scan from an authorized machine inside your firewall to evaluate vulnerabilities to internal attacks. Both security inventory packages are configured and executed from a secured external site.
Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your company to design, integrate, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Contact a Progent Network Consultant
To see how you can get in touch with a Progent computer consultant for online or on-premises support, call 1-800-993-9400 or visit Remote Network Help.