For office networks located anywhere in the state ofArkansas, Progent's Microsoft qualified technical team members can provide online help and troubleshooting to repair your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade skills, advanced software tools, and support knowledge bases to troubleshoot and repair IT problems while avoiding the expense and delays associated with in-person service calls.
If yourArkansassmall business is located outside of the larger metropolitan areas such as Little Rock, Fort Smith, or Fayetteville, your local computer support options may be limited in technical capability, or not available during an emergency. This results in a network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís group of network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a wide range of technical projects for a extensive range of clients. This means you get not just the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with cost effective network solutions.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to certify the knowledge of IT security professionals. GIAC certifications are acknowledged by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the security capabilities covered under GIAC certification such as auditing infrastructure vulnerability, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Progent's Online Consulting, Programming and Training Services for Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants offer a wide range of online support services to assist you to design, develop, test, deploy, administer, and troubleshoot business applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to migrate your existing Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Google Android mobile devices, and fix compatibility issues between various releases of Excel. Progent offers as-needed help to clients who need a quick solution to a specific issue related to Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business applications based on Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the special requirements of individual users or teams.
Broad Experience with Microsoft's Popular Server Technology
Progent's staff of IT consulting experts can assist large businesses to plan, set up, and support major rollouts of key Microsoft technology by offering services such as Active Directory and Azure Active Directory design, Exchange Server 2019 migration, Microsoft Exchange 2016 Server maintenance, Microsoft Exchange Server 2013 configuration, SharePoint Server 2019 configuration, Teams consulting and Microsoft Skype for Business planning and deployment support plus SQL Server 2019 DBA services and SQL Server 2016 integration and development. Progent has worked with some of the world's largest companies to integrate solutions based on Microsoft products and offers branch office support for enterprises with branch offices in the or major cities across the U.S.
Simple Sign-on and Billing Structure
Progent's simple by-the-minute billing model requires no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other extra charges that increase support costs. For remote support from Progent during regular working hours, you only pay for the time spent resolving your issue. If it only requires ten minutes to solve your problem, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you are charged only for the time when a Progent consultant is actually on-site working on your issues. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but not a higher emergency rate. Because Progent maintains a large pool of engineers located within the entire service territory, an available engineer is typically close by to help. Progent can also dispatch onsite service to most zip codes in the United States within 24 hours of answering a support call. Progent's remote technical support group has delivered help to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness to stop or recover rapidly after a ransomware incident. Progent will work with you personally to gather information about your existing AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective AV and backup system that meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report.
Dynamics GP Migration and Integration Consulting Services
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, software development, education, and troubleshooting since the platform's original release. Progent can provide high-level expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist you to design, pilot, and implement an efficient upgrade from a a legacy version of GP to the newest version of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting services.
Active Directory (AD) and Azure AD Planning and Deployment Consulting
Progentís consultants can help you to plan and implement a smooth migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD Domain Services and Azure AD Connect to unify identity and access services for both onsite and Azure assets. Progent's experts can also help your business to maintain and troubleshoot legacy deployments of Active Directory like Windows 2008 AD and AD DS. For more information, refer to Active Directory and Azure AD design and implementation expertise.
Check Point Software Firewall Configuration Consulting
Progent's Check Point firewall consultants can help you plan, configure, and administer firewall environments built around Check Point Next Generation security gateways and Check Point's subscription-based security services. To find out about Progent's consulting services for Check Point firewalls, visit Check Point Software firewall integration expertise.
Google Cloud Platform (GCP) Planning and Integration Expertise
Progent's Google Cloud Platform (GCP) integration experts offer cost-effective remote and on-premises support to assist organizations to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can reduce time and equipment expense and allow access to Google's cutting edge machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Progent is an Altaro partner and offers a broad array of remote or on-premises services to assist you to plan, install, manage and debug a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology. For more information, see Altaro VM Backup consulting.
Wireless IP Phone Integration
Successful integration of Cisco's wireless VoIP phones usually requires that you configure and fine tune numerous key pieces of your wireless environment such as access points, routers and switches, wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration consultants can provide remote and onsite support to help you create and administer a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent network consultant for online or onsite support, call 1-800-993-9400 or visit Online Network Help.