For business networks located throughout the state ofArkansas, Progent's Microsoft and Cisco qualified professionals can provide remote phone support and remote troubleshooting to solve your network systems troubles fast and cost effectively. Progent has developed enterprise-grade expertise, software tools, and support knowledge bases to diagnose and fix IT problems while avoiding the cost and delays associated with on-site service dispatches.
If yourArkansasorganization is located outside of the larger metro areas such as Little Rock, Fort Smith, or Fayetteville, your local network systems support options may be limited in expertise, or not available during an emergency. This results in a network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progent's group of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide range of technical tasks for a extensive range of clients. This means you obtain not only the technical expertise needed for the task, but an expert with demonstrated methods for applying those skills to deliver excellent network solutions.
SharePoint 2019 Server Configuration and Development Expertise
SharePoint 2019 incorporates much of the modern experience drawn from SharePoint Online, providing a transitional platform between the traditional UI of SharePoint 2016 and the new SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite expertise, software development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud components into a seamless intranet solution. To find out more, see SharePoint 2019 planning and deployment expertise.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or unauthorized information or spam-like messages. ProSight Email Guard's email content filtering solutions can also help organizations avoid reputation loss and stay in compliance with industry security standards and government mandates such as HIPAA and Sarbanes-Oxley. Find out more about Progent's entire ProSight series of low-cost outsourced network management services for small and mid-size organizations.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, deploy, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere consulting team can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery.
Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Certified Partner, every Progent support expert has access to the technical and educational resources required to deliver the best information technology support possible. Progent's network outsourcing, Contact Center, Microsoft 365 deployment support, and application programming services allow small business clients to benefit from the wide array of knowledge found in the IT departments of large enterprises without the significant expense and distraction of maintaining a large in-house support team.
Unified Communications Manager and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, functions as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express provide a location-independent IP-PBX solution by integrating closely with unified messaging applications that include Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM and CallManager experts can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating VoIP phones and desktop video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE networking support, designing UCS server failover systems for high availability, and integration with Exchange Server and Skype for Business.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer remote or on-premises support to assist businesses of any size to plan, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for all the products, technologies and services that go into building an end-to-end Jabber collaboration solution including Cisco network devicesand management software, Microsoft 365, Office} apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration ecosystem.
Migration Consulting for Skype for Business
Progent's certified Skype for Business consultants offer online and on-premises expertise for companies of all sizes to assess the benefits of upgrading to Skype for Business Server or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed topology; interface Skype for Business with SQL Server, Exchange, SharePoint Server and Office or Microsoft 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you to create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements. Progent can also advise you how to build a hybrid deployment that combines self-hosted Microsoft Skype for Business Server with the cloud platforms Skype for Business Online or Teams.
Security Inventory Evaluation for Small and Mid-size Business Networks
Progent has put together two low-cost service packages intended to allow small businesses to receive an impartial network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from a secure computer inside your firewall to determine vulnerabilities to inside attacks. The two security inventory services are set up and run from a protected external location.
Failover Clustering Consulting for Windows Server
The failover clustering feature set incorporated into the latest releases of Windows Server is dramatically redesigned to streamline the deployment, configuration, and management of server clusters and to offer improved levels of network dependability, protection, performance, and versatility. New or enhanced features include cluster verification, easier configuration and installation, unified cluster administration, new cluster infrastructure for maximum availability, hardened security and quorum structure, elimination of failure points, greater disk and RAM capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's certified cluster technology experts can help your company assess the advantages of Windows clustering, design and implement a deployment, educate your network support staff to manage your failover clusters, provide ongoing consulting and support services, and create and validate a business continuity plan. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity experts can assist you you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent runbook for recovering services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and manage a DR system based on VMware SRM.
Check Point Software Firewall Configuration Expertise
Progent's Check Point firewall consultants can help you plan, deploy, and manage firewall environments built around Check Point Next Generation security gateways and Check Point's cloud-based SandBlast security services. To learn more about Progent's consulting and support services for Check Point security gateways, see Check Point next generation firewall configuration expertise.
Talk to a Progent Computer Consultant
To learn how to access a Progent computer support expert for remote or onsite help, call 1-800-993-9400 or go to Remote Network Help.