For small business computer networks located within the state of Arizona, Progent's Microsoft certified engineers can deliver remote phone assistance and troubleshooting to fix your computer system issues quickly and affordably. Progent has developed enterprise-level skills, advanced software utilities, and support databases to identify and repair computer network problems without the high cost and delays normally associated with in-person technical service calls.
If your Arizona company is situated outside of the larger urban areas such as Phoenix, Tucson, Mesa, or Glendale, your local network systems support choices may be limited in technical capability, or not available during urgent situations. This can result in a office network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent’s staff of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a varied range of clients. This means you obtain not just the technical know how needed for the task, but an expert with field proven methods for applying that expertise to deliver efficient network solutions.
Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable online assistance to help your business to plan, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and scalable network infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training to help manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your information system.
Live Online Seminars for Desktop Apps
Progent offers live online instruction for an array of client applications. Progent's Online training covers areas such as Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro development, Publisher collaboration, Outlook security, Office 365 Access programming, Microsoft Dynamics GP migration, and Windows 10 configuration. Webinar-based instruction provides all the advantages of traditional in-person sessions, such as instant communication between clients and teachers, but avoids the costs of transportation and the challenge of attempting to synchronize the availability of many workers.
Convenient Payment Methods
Progent's easy payment alternatives for urgent technical help include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 payment terms are available for regular accounts.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention experts and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of email messages and attachments and blocking users from sending confidential or unauthorized data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help avoid reputation loss and stay in compliance with industry security standards and regulatory requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about Progent's complete ProSight series of value-priced network monitoring and management services for small and mid-size businesses.
Some Examples of Online Support Services Offered by Progent for Cisco Routers
Some of the popular online Cisco router consulting services available from Progent include configuring domain name, DHCP, routing maps, T1, security logon banner and user accounts; configuring HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing configuration, and BGP peering; updating router's IOS image; configuring and testing failover; troubleshooting VPN tunnel issues; creating a network diagram and documenting configuration; plus security and redundancy strategy.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP experts can provide Cisco UC540 consulting services to assist you to maintain your legacy UC500 VoIP system or plan and implement a smooth migration to a current IP telephony and voicemail system.
Configuration Support for Microsoft Lync Server 2013
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to build a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants can help your company to assess the business benefits of Lync 2013, design an in-house, cloud-resident (via Lync Online) or mixed model appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your IT staff and users. Progent offers expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business Server experts can also assist your organization to plan and carry out an efficient migration to Skype for Business.
SharePoint Server Support
Progent's Microsoft-certified Microsoft SharePoint Server 2013 developers, SharePoint Server 2010 developers and Office SharePoint Server 2007 experts can show you how to evaluate the economic case for deploying the current release of Microsoft SharePoint Server, consult with you on the most appropriate version of Microsoft SharePoint for your application, provide setup and deployment expertise, help you to set up MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint Server, design a company-wide security strategy that encompasses portal solutions, and deliver maintenance and Help Desk support.
Linux Support Services and Windows/Linux Integration
If your business IT environment mixes Linux technology with Windows, Progent can help you to integrate your servers into an efficient system that permits all your operating systems to coexist for easy management, transparent data exchange, fault tolerance, high throughput, and integrated security. If you are developing Linux applications within an environment that incorporates Microsoft-based servers, workstations, and application software, Progent offers comprehensive support outsourcing that frees you to focus on your area of expertise.
Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 support experts can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support, team, create a corporate-wide security strategy, automate network management, help with creating applications, and generate and validate a DR/BC plan. If you are thinking about upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can help you to assess the value of Windows Server 2016 for your environment and design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture.
Azure cloud Planning and Integration Consulting Services
Progent's Azure planning and integration consultants can help you with every aspect of Azure cloud migration including requirements analysis, prerequisites assessment, system design, pre-production testing, deployment, automated administration, performance optimization, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help you to set up and debug firewall appliances and VPN connections so your users can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid ecosystem that seamlessly combines physical datacenters with Azure services.
Mac Support Services
Progent's experts offer Apple macOS and OS X clients a range of IT services including online Apple macOS and OS X desktop help, expertise with Mac software, Office 365 Outlook for Mac and Microsoft Exchange integration, Apple macOS and OS X security and connectivity consulting, co-existence between Mac and Microsoft Windows networks, and one-on-one training. For computer networks based solely on Mac or for systems that utilize a mix of Mac, Linux, and Windows-powered servers and workstations, Progent has the background and depth to deal with the complexity of designing, installing, and supporting an IT infrastructure that is dependable, protected, fast, and aligned with your company's goals.
Talk to a Progent Network Consultant
To see how you can contact a Progent network consultant for remote or onsite help in , call 1-800-993-9400 or go to Online Network Support.