For business networks located anywhere in the state of Arizona, Progent's Microsoft and Cisco certified technical experts can deliver remote phone support and remote troubleshooting to solve your network systems issues quickly and cost effectively. Progent has acquired world-class skills, sophisticated tools, and support knowledge bases to troubleshoot and resolve network problems without the expense and delays normally associated with onsite service calls.

If your Arizona organization is situated beyond the larger metro areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby network systems support options may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s staff of network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of clients. This means you obtain not just the technical competency needed for the task, but an expert with proven methods for applying that expertise to deliver excellent network solutions.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest level of availability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud hosting and management services are based on proven virtualization architectures that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital investments, system maintenance, and IT administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility. Find out about Progent's ProSight portfolio of managed services for small organizations.

Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization technologies lower the work needed for IT administrators to set up applications so they are consistent throughout a corporate workforce, offer the power to control access to critical data, and enable fast installation of new or updated workstations. In Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies client access, improves performance, strengthens data security, centralizes management, and offers an almost seamless user experience. Progent's Windows Server 2016 engineers can assist you to evaluate the strategic benefits of Microsoft's virtual desktop solutions, set up pilot and on-line environments, optimize your system architecture to support virtualized desktops effectively, assess and remediate security issues, and train your IT managers to follow best practices to gain a fast ROI from desktop virtualization.

BI Reporting and Analytics Consulting and Development
Progent’s business information reporting experts can provide remote and onsite expertise to help your organization with any aspect of business intelligence reporting ranging from debugging or modernizing reports to designing and implementing an advanced BI environment. Progent's BI consultants can assist your company to support your existing reporting environment, assist you to upgrade databases and applications from an outdated reporting platform to a current one, and deliver as-needed remote training to meet your specific needs. Progent’s management reporting and analytics consultants can provide expertise in all popular business analytics reporting platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, Report Designer and Report Builder.

Eliminate Reliance on Freelance Consultants
By developing a partnership with a full-service IT consulting and support firm like Progent as opposed to a freelance consultant, you are assured fast access to knowledgeable professionals whenever you require them. You no longer have to worry that illness, classes, time off, or conflicting jobs with other clients will leave you without help during an emergency.

Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon AWS cloud integration consultants offer affordable online consulting to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can help you deploy all-cloud or hybrid networking models that efficiently integrate Amazon AWS resources. Progent offers occasional support or Progent can provide project management outsourcing services to help you migrate smoothly to the Amazon AWS cloud platform.

Video Conferencing and Telepresence Consulting Support
Progent can provide the support of a certified video conferencing and telepresence consultant with expertise deploying technology from the major telepresence vendors including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or maintain a video conferencing solution that preserves your investment and optimizes the business value of your IT system. Progent can also provide the expertise of infrastructure engineers who can help companies of all sizes to build and troubleshoot a communications network that provides the performance, reliability, security, and expandability required to accommodate your video conferencing/telepresence solution.

Progent's Integration and Training Support for Office and Office 365
Progent's certified Office and Office 365 consultants can help companies to integrate Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that provides quick return on investment and promotes better business results. Progent can assist you to integrate Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems with various releases of Microsoft Office and offers customized online Microsoft Office and Office 365 instruction to individuals and groups.

Apple macOS and OS X Consulting Services
Progent's experts offer Apple macOS and OS X clients a range of services including online Apple macOS and OS X desktop help, expertise with Mac applications, Outlook for Mac and Microsoft Exchange integration, Mac security and network infrastructure engineering, co-existence between Apple macOS and OS X and Windows networks, and one-on-one training. For IT networks built solely on Mac or for systems that utilize a mix of Mac, Linux, and Windows-based servers and desktops, Progent has the background and depth to deal with the challenge of designing, configuring, and maintaining an IT infrastructure that is dependable, protected, efficient, and supportive of your business objectives.

Data Backup and Recovery Expertise
Progent's backup consultants can provide help for a broad range of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and desktops as well as laptops and smartphones. Progent supports leading data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent can also provide help with Acronis Backup and Recovery, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as a low cost end-to-end service for secure backup and disaster recovery (BDR).

Web Development Consulting
If you want to spruce up your company web, create internal Webs for functions such as human resources or employee training, establish a standout Web presence for a new business, or create world-class, database-driven web applications, Progent can provide talented and experienced web designers and programmers. Progent's experts can also assist your company to host your web solutions by building and maintaining a protected, robust server and communications infrastructure featuring offsite and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for popular web authoring platforms. For database-driven web sites, Progent can provide the services of certified SQL Server developers, Oracle developers and DBAs, and MySQL experts.

Get in Touch with a Progent Network Support Expert
To find out how to get in touch with a Progent network consultant for online or on-premises support in , call 1-800-993-9400 or visit Remote Computer Support.