For office networks located anywhere in the state of Arizona, Progent's Microsoft and Cisco certified technicians can provide online support and remote troubleshooting to resolve your network problems quickly and cost effectively. Progent has developed enterprise-grade skills, advanced software tools, and support knowledge bases to diagnose and resolve computer network problems while avoiding the high cost and time delays associated with in-person technical service dispatches. In case your Arizona organization is located outside of the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your local computer network support options may be limited in expertise, or not available during a crisis. This can result in a office network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent's staff of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a extensive range of customers. This means you get not just the technical skills needed for the task, but a consultant with proven methods for applying that expertise to deliver cost effective network solutions.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the skill of computer security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the network security capabilities addressed under GIAC accreditation including auditing infrastructure vulnerability, security incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

Microsoft Teams Solution Design Experts
Teams is the replacement for Skype for Business Online as Microsoft's premier cloud platform for real-time communications and collaboration. Progent's Teams and Teams Premium experts can assist your organization to plan a migration to Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

Collaborative Applications Consulting Expertise for At-Home Workers
Progent can help businesses of all sizes to set up collaboration software by providing services like SharePoint software development and Teams planning and integration to make it easy for their remote workforce to benefit from productive interaction with fellow workers and customers. For information about how Progent's experts can assist companies to integrate and manage collaborative applications for teleworkers, see collaborative platforms consulting services for teleworkers.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to disrupt productivity. Read about the entire ProSight line of value-priced managed services for small and mid-size businesses.

PC Desktop Consulting and Support Services
Progent offers a broad array of affordable consulting and support services to help you company to deploy, configure, repair, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent's desktop PC consulting services include Windows 11 planning and deployment support, Windows 10 planning and migration support, Microsoft Windows 8.1 technical support, Microsoft Windows 7 maintenance, MS Office and Microsoft 365 integration and training, and 64-bit computing expertise.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, manage and repair VMware vSphere-powered virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere consulting team offer advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and application mobility.

Support for MS Dynamics and Dynamics 365 Accounting and ERP/MRP Platforms
Progent's Experts Team provides help in Microsoft accounting and ERP software, enabling you to tailor cost effective and cohesive IT solutions that fit the specific needs of your company. Progent's application development consultants offer a range of services including Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) enterprise resource planning consulting, Dynamics GP Accounting Software training and programming, Microsoft Dynamics 365 Business Central/NAV business management software integration, Microsoft Dynamics SL/Solomon business accounting software migration and support, and MS Commerce/RMS deployment.

Advanced Project Management Experts
For advanced project management support, Progent can provide access to veteran IT experts with decades of background as technology project managers for program development, information technology implementation, and process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven project managers offer advanced management skills to assist enterprise customers to follow best practices to make sure major projects are successfully completed on time and within budget.

Ekahau-certified Wi-Fi Site Design Consultants
Progent's Ekahau-certified Wi-Fi site design experts can assist you to design, implement, enhance, manage and debug a Wi-Fi network optimized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for resolving RF issues, Ekahau Insights for tracking the performance of multiple Wi-Fi sites, and Ekahau Capture to capture Wi-Fi communication packets with the Ekahau Sidekick appliance to assist wireless experts to diagnose complicated Wi-Fi network problems.

Virtualization Consulting
Virtualization technologies enable IT organizations to maximize resource utilization, simplify network management, and enhance workload continuity and security. run multiple virtual machines on a single physical computer. Typical applications for virtual servers include hardware efficiency, inexpensive platforms for programs that require outdated operating systems, and affordable segregation of application programming or pilot environments from on-line ones. Progent's virtual server engineers can provide Microsoft Windows 2022 Hyper-V Virtualization solutions, Windows 2019 Hyper-V Virtual Server expertise, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server support. Progent can configure virtual machines to optimize speed, dependability and manageability while at the same time cutting costs; propose and validate business recovery strategies that reduce productivity loss in the event of a catastrophe; and deliver ongoing support, repair, and consulting services as virtualization technology evolves.

Check Point Next Generation Firewall Integration Consulting
Progent's Check Point firewall experts can help you design, integrate, and manage firewall solutions built around Check Point NGFW security gateways and Check Point's subscription-based SandBlast security services. To find out about Progent's consulting and support services for Check Point firewalls, see Check Point firewall integration expertise.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer online or on-premises support to assist businesses of any size to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliancesand management tools, Microsoft 365, Office} apps, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration ecosystem.

Citrix XenServer Virtualization Consulting Services
Progent's Citrix certified XenServer consultants can help your company to understand the business advantages of XenServer and additional Citrix products, and can help your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your current XenServer environment and show you how to optimize resource utilization, performance, protection, availability, and disaster recovery.

Microsoft SharePoint Consultants
Progent's Microsoft-certified SharePoint specialists can provide Microsoft SharePoint 2019 planning assistance, Microsoft SharePoint Server 2016 solution design, Microsoft SharePoint 2013 upgrade planning, and Microsoft SharePoint Server 2010 maintenance. Progent can show you how to evaluate the economic justification for implementing the latest release of SharePoint Portal Server, advise you on the most sensible version of Microsoft SharePoint Server for your circumstances, provide setup and deployment expertise, assist you to set up Microsoft SQL Server as a back-end database manager, optimize your network integrity, integrate your standard and custom application software to work with SharePoint, design a company-wide security strategy that incorporates portal solutions, and provide maintenance and Help Desk services.

Migration Consulting for Microsoft Skype for Business
Skype for Business Online has reached end of life and has been replaced by Microsoft Teams. Progent's Microsoft-certified Skype for Business consultants can provide consulting and troubleshooting support to assist your organization to maintain and manage your local Skype for Business environment or migrate to a hybrid architecture that federates your local Skype for Business system with Microsoft Teams. Progent can help yo to design and implement an efficient deoloyment for Microsoft Teams that features high reliability and scalability. Progent can also test your communications security profile. If you want help moving to Microsoft Teams, visit Progent's planning and migration services for Microsoft Teams and Teams Premium.

Talk to a Progent Computer Consultant
To learn how you can access a Progent computer consultant for remote or onsite help, phone 1-800-993-9400 or go to Online Computer Support.



An index of content::

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    Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, providing you a WLAN that delivers the coverage, performance, capacity, QoS, security, and hand-off ability your company requires. Wireless site survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises site survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi network.

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    Progent has delivered support for Dynamics GP and Great Plains ERP software for more than 20 years and Progent has provided system integration, customization, training, and debugging since the platform's original release. Progent can provide top-tier support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist you to design, pilot, and carry out an efficient migration from a a legacy version to the newest edition of Microsoft Dynamics GP.

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    In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration assistance, and one-on-one or group online training classes tailored to meet your specific requirements. Progent's consultants also can help you integrate and maintain a secure, robust network infrastructure to support your ERP, MRP and accounting applications.

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    Progent's Microsoft-certified consultants can help you design, document, implement, manage, and repair a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the important 32-bit programs that you intend to retain plus the new 64-bit editions of applications you plan to install.

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    Progent's Microsoft-certified consultants can provide online and on-premises expertise for companies of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified network security experts can help you create and verify a security strategy for your Skype for Business solution that meets government and industry requirements.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology by SentinelOne to guard endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the entire malware attack progression including blocking, detection, containment, remediation, and forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks.

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    Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology experts while retaining your own brand as a transparent arm of your network consulting staff.

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    Windows Hyper-V 2016 utilizes key technologies first designed for and proven on Azure, among the world's biggest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-based or hybrid deployment, create and execute a smooth migration plan, train your IT management and support staff, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in an environment that gives the maximum level of dependability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

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  • Internet Access Consulting
    WiMax Consulting Services

    Progent can provide the cost-effective support of online Internet connectivity consultants to help your company to evaluate or update your Internet services so your Internet access solution matches your business requirements. Support services available from Progent include evaluation of your existing bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a seamless move to a new carrier and/or service arrangement. Provisioning can include optimizing current routers and deploying new ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.


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