Arizona Computer Technical Support
for Small and Midsize Business Information Systems:
Online Support and Repair
For business networks located within the state ofArizona, Progent's Microsoft and Cisco certified technical team members can provide phone help and remote troubleshooting to fix your computer network issues quickly and affordably. Progent has acquired world-class expertise, sophisticated tools, and support databases to troubleshoot and repair network problems while avoiding the cost and time delays associated with on-site technical service calls.
If yourArizonasmall business is situated outside of the larger urban areas such asPhoenix, Tucson, Mesa, or Glendale, your nearby computer support options may be limited in technical expertise, or not available during a crisis. This can result in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progent's team of network consultants average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a wide range of technical projects for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with proven methods for applying those skills to assist with cost effective network solutions.
Remote Technical Support for Windows and Cisco-based Network Environments
Progent’s Technical Response Center provides world-class online technical support for Microsoft and Cisco-based environments anywhere in the United States. Progent's certified professionals have the experience to assist you to troubleshoot and solve difficult network problems quickly and affordably. The scope of technical expertise represented by Progent's staff of consultants allows them to escalate even the most difficult problems to the right subject matter experts as required. Whether you need occasional phone support and online repair or continuing access to a Helpdesk Technical Response Center, Progent's experts can provide your organization with enterprise-level expertise without the high cost and management hassle of maintaining a big in-house IT organization.
Dynamics GP Upgrade and System Integration Consulting Services
Progent has supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, customization, training, and troubleshooting since the product's original release. Progent offers top-tier support for updating out of date Dynamics GP deployments. Progent can help your business to plan, validate, and carry out an efficient upgrade from a an outdated version of GP to the latest edition of Dynamics GP. Find out about Progent's Dynamics GP upgrade and system integration consulting.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can deliver a range of network consulting services to assist organizations of any size to support, manage, and repair environments that include workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration help and Windows 11 deployment help.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer expert online consulting support to assist organizations of any size to connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective hybrid environments that support Windows and Linux operating systems and apps in hybrid architectures that combine on-premises resources as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration services that include Microsoft 365 integration solutions with on-premises Exchange and Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.
Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to assist your business to design, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you get past specific technical roadblocks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, secure and scalable infrastructure that aligns with your mode of computing. Progent also offers online or onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your information system.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability either to stop or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient AV and backup/recovery environment that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.
Part-time Chief Information Officer Services
Progent can supply businesses with an information management professional who can function as a temporary or part-time CIO. This experienced IT executive can provide long-term direction to help you to deploy appropriate IT products to improve business processes so they align more closely with your business objectives. Your business can develop and implement a well conceived IT strategy without incurring the expense of a full-time senior IT executive. Key tasks Progent's temporary CIO can carry out include strategic planning, rationalizing IT budgets, creating and tracking models for Return on Investment, optimizing business processes, negotiating contracts with suppliers, establishing security policies, business impact analysis, streamlining network administration, patch management, network asset documentation management, and disaster recovery/business continuity planning.
Microsoft Desktop Virtualization Support Services
Microsoft's virtual desktop solutions lower the work required for IT managers to deploy applications so that they are consistent across an entire user base, provide the ability to control access to critical data, and enable fast installation of additional or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS streamlines desktop access, enhances responsiveness, strengthens security, centralizes management, and offers an almost transparent client environment. Progent's Windows Server 2016 engineers can help your company to evaluate the business benefits of Microsoft's virtual desktop solutions, configure pilot and production environments, improve your system architecture to accommodate virtualized desktops effectively, assess and remediate security problems, and train your network administrators to utilize best practices to achieve a fast ROI from client virtualization.
ProSight WAN Watch Network Infrastructure Monitoring and Management
Progent’s ProSight WAN Watch network infrastructure monitoring and management service makes it easy and inexpensive for smaller businesses to diagram, track, enhance and debug their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that need critical software patches, or isolating performance problems. Learn more about Progent's entire ProSight family of low-cost network management outsourcing services for small and mid-size organizations.
Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and hardening data security by identifying cyber threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology. For details, visit Cisco Catalyst Wi-Fi controller consulting services.
VMware NSX Virtual Networking
VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to plan, deploy, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to assist organizations of any size to plan and carry out a smooth deployment of Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters. Also, Progent's Windows Server 2022 migration consultants and Microsoft Windows Server 2019 migration consultants can assist you to design and carry out an efficient upgrade from Windows Server 2016 to a newer release of Microsoft Windows Server.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any facet of IT security. Progent can create cost-effective security solutions that guard a small business from modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile users sharing network resources distributed across multiple physical sites and various clouds.
Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent computer support expert for online or onsite support, call
An index of content::
Emergency SQL Server 2014 Cluster Shared Volumes Engineer
Technical Support SQL Server 2014 Azure Backup
SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services that include planning, configuration, management, remediation, and software development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Double-Take Replication Online Support
Double-Take Backup and Restore Online Support
DoubleTake/Carbonite Software publishes a family of products intended to deliver small companies a range of affordable solutions for replicating and recovering vital workloads including Microsoft Exchange Server, SQL, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT networks to achieve a high level of fault tolerance and disaster recovery readiness at an affordable price.
Consultancy Network Management Outsourcing
Biggest Network Management outsourcing consultants Consulting
Progent's ProSight portfolio of managed services are intended to offer businesses who have small internal network support teams with low-cost access to world-class management platforms and technical experts. Advantages of Progent's ProSight line of managed IT services include predictable network maintenance costs, automation of routine management tasks, ongoing adoption of the latest technology, graceful migration from older technology to modern solutions, close alignment of computer technology with strategic objectives, guidance from seasoned network consultants, and freeing up management to concentrate on business issues instead of fast-evolving information technology.
Microsoft and Cisco Certified Expert Services MySQL Clustering
24-Hour MySQL application development Consulting Services
Progent can provide affordable online access to an Oracle-certified MySQL DBA or software developer and can help organizations of all sizes to configure and maintain MySQL within a dependable network infrastructure that provides advanced performance, scalability, and protection. Progent also has experience helping companies port databases from Oracle to MySQL.
Specialists 64-bit Processing
24 Hour Cisco Certified Expert 64-bit Computing Consulting
Progent's Microsoft-certified engineers can assist your organization to enhance your servers or desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit processing, design an efficient upgrade process that minimizes operational disruptions, and provide economical, expert remote support to assist your organization to configure 64-bit operating systems and applications on your current computers.
Knowledge Transfer Professional
Cisco and Microsoft Certified Expert IT Training On-site Technical Support
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to resolve problems that are within their scope, Progent can focus on providing hard-to-find services where Progent faces little competition. Small companies who work with familiar independent service providers or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more reliable, secure, and efficient.
Integration Support Windows Server Hyper-V 2016 Hybrid Cloud
Hyper-V 2016 PowerShell IT Consulting
Windows Hyper-V 2016 utilizes core features initially developed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network topology for a cloud-based or hybrid installation, create and carry out a smooth upgrade plan, train your IT administration and technical support personnel, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you maximum business value.
Identity Verification Professionals
Zero Trust Security Computer Consultants
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
MySQL Clustering Technology Professional
After Hours Consultancy MySQL migration
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or software programmer and can help businesses of any size to configure and support MySQL within a dependable network environment that offers high levels of speed, scalability, and security. Progent also has proven skill assisting businesses migrate applications from an Oracle environment to MySQL.
Consulting Services Immediate Staff Augmentation Services
Short Term IT Staffing Services Computer Engineer
Progent's short-term staff augmentation services allow organizations to meet the need for network professionals without incurring the costs and hassle that come with identifying and hiring reliable technical help and without increasing your full-time head count.
Security Consultants Solaris
Security Audit Services Solaris
If your business runs a Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-certified security specialists can help your whole organization in a broad array of security areas including security management practices, security architecture and models, access control products and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM and CISSP define the basic skills and worldwide standards of knowledge that information security professionals are expected to master. These accreditations offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to offer world-class security management and consulting help.
Meraki Outdoor APs Help and Support
Meraki CMX Online Technical Support
Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and troubleshooting services to assist your organization to design, install, manage, tune, and repair wireless networks that utilize Cisco's Meraki access points. Progent's experts can also assist you to design and deploy hybrid networks that combine on-premises and cloud-based resources and that deliver seamless connectivity, advanced protection, unified management, and consistent operation for all your mobile and desktop devices.
Remote Offsite Managed Backup and Recovery Services Professionals
After Hours Integration ProSight Hybrid Cloud Data Backup Services
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical data, applications and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information.
OS X Remote Engineer
OS X Troubleshooting Consultancy
Progent offers nationwide online phone support and consulting services for companies that operate Apple Mac OS X networks or whose IT systems include a mix of Mac with Microsoft products. Progent's experts offer Apple macOS and Mac OS X clients a variety of services including desktop assistance, upgrading to the most recent edition of Mac OS X from other earlier editions of Apple macOS and Mac OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote technical support provides optimum return for your IT dollar by protecting client productivity and shortening the hours charged for network analysis and repair. Advanced online support technology and skilled technicians and engineers allow Progent to solve the majority of network issues without squandering time and expense by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or via a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE network experts and CISM certified security professionals to assist you with the most difficult system issues.
High-Availability Clustered Servers Specialist
Support Microsoft Exchange Cluster
Progent offers Microsoft Windows Cluster Server consulting to help your company implement high availability clustered servers designed to provide 100% operation. Clustered Windows servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By showing you how too design fault-tolerant clustered server environments based on Windows Server 2003 Cluster, Progent's Certified Windows experts ensure that your non-stop clustered servers are configured to maximize the strategic value of your information network.
Troubleshooting Wireless EMail
Wireless Support and Setup
Progent's consultants provide experience in multiple disciplines related to mobile connectivity such as system architecture, Activesync, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's certified experts can save your company time and money by applying their wireless background to help you select and integrate mobile connectivity solutions that make sense for your company. Progent can also optimize your network architecture so that mobile PDAs perform better.
Microsoft Exchange 2000 Integration Services
Exchange 2000 Upgrade Upgrade
Progent is among the most qualified network consulting companies for integrating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full advantages of Exchange 2000 under common situations including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Cisco VoIP Professionals
Voice Over IP Remote Technical Support
Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Microsoft Experts SPS 2019 Technology Consulting
Biggest SharePoint Portal Server Technical Support Services
Progent's Microsoft-certified experts can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server provides a central spot for your workers or clients to connect to, organize, share and interact with useful information, documents, and software and to communicate with other people. It allows faster and more intelligent decisions, more efficient access across groups and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and without an organization. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge they've created in a manner that makes data easy to find, retrieve and apply.
Wireless Link Network Consultants
Support Services Wireless LAN
Progent's wireless professionals can help small organizations design, select, test, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of protection that matches or exceeds wireline connections. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you identify and install the wireless connectivity technology that align best your business needs.
Windows Server 2019 Storage Replica Technology Consulting
Windows Server 2019 High Availability Consulting Services
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
802.11ac Wireless Access Point Engineer
Cisco Certified 802.11x Wireless Online Support
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Immediate MongoLock ransomware protection and recovery Services
Netwalker ransomware protection and recovery Specialist
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based AI technology from SentinelOne to defend endpoint devices and physical and virtual servers against recognized and novel ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
ADSL2+ Technology Professional
Top Ranked Services ISP Selection
Progent offers access to the affordable services of remote Internet connectivity experts to help your company to assess or update your Internet services so your Internet access solution meets your business requirements. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan analysis and selection, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
ProSight VM Hosting Consulting Services
ProSight Virtual Server Private Cloud Hosting Consult
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's servers in a solution that gives the highest level of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization platforms that allow small and midsize businesses with multi- platform environments to save significantly on the expense of capital equipment, system support, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Cisco Experts High Availability Networks Technical Support Services
Microsoft Windows Cluster Integration
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small and mid-size organizations to minimize system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant IT design, data backup and restore solutions, and non-disruptive maintenance. Progent's business continuity consultants can help you to develop and test an efficient business continuity strategy that matches your business goals and budget. Progent's disaster recovery specialists can help you to architect, deploy, and manage resilient technologies including redundant Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
VPN Technical Consultant
Cisco VPN Technical Support Services
Cisco's security and remote access solutions for small to medium sized companies represent a full range of manageable security products to let you protect your entire information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business goals.
Professionals VMware NSX Topology
VMware VCDX Professional
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to plan, configure, test and manage a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.
Consulting Voice Over IP Phones
Cisco IP phones Consultant
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps that include Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
SCCM Patch Management Network Engineer
SCCM Asset Inventory Consultants
System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, inventories network resources, protects against company data leakage, performs network health monitoring, allows safe self service, and delivers a common point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM solution for on-premises, cloud, or hybrid environments.
Integration Firm Amazon Glacier integration
Amazon EC2 endpoint Contract Programming Firm
Progent offers cost-effective online support to assist businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy cloud-based or hybrid cloud networking models that seamlessly integrate Amazon AWS services. Progent offers occasional consulting to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on schedule and within budget.
Linux Phone-based Network Security Consultant
Emergency Consultant Linux Remote
Progent offers national remote help and consulting services for businesses that operate environments powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Remote technical support offers maximum leverage for your IT dollar by extending client efficiency and shortening the hours charged for network repair services. Sophisticated online support technology and skilled technicians and engineers allow Progent to handle the majority of IT problems without squandering time and money by going to your location. In most of situations your IT issues can be dealt with over the phone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to help you with the most challenging system problems.
SQL 2008 Reporting Services Consultancy
SQL 2008 Information Technology Consulting
Progent's Microsoft-Certified SQL engineers offer a range of support services to assist small businesses to design, configure, administer, and repair SQL Server 2008 systems so that they get the maximum competitive benefit from Microsoft's state-of-the-art RDBM platform. In addition, Progent offers consulting expertise for network architecture, enterprise-wide protection, and custom software development to optimize the strategic value of your IT network.
Consultant Dynamics GP Continuum
Dynamics GP Visual Studio Consultant
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that let you analyze your business more effectively, transforming uncooked information into valuable insights into your business.
Microsoft Exchange 2010 Upgrade Consultant Services
Microsoft Exchange Server Upgrade Consulting Services
Progent's Microsoft-certified consultants can deliver low-cost online and on-premises help to implement your upgrade to Exchange 2010, produce thorough documentation of your upgraded messaging environment, educate your IT staff and users to get them ramped up rapidly on Exchange Server 2010, and offer ongoing management consulting and engineering support. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Support and Integration SQL Server 2014 AlwaysOn Availability Groups
SQL Server 2014 Migration Online Consulting
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services including system design, deployment, administration, troubleshooting, and application development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Specialists ransomware hot line
24 Hour Avaddon ransomware hot line Consulting
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
24-Hour Database Application Development Consulting Services
Database Programming Online Troubleshooting
Progent's certified database developers offer businesses of any size online support for popular database products such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include software installation and configuration, database architecture and coding, administration services, replication and synchronization solutions, capacity planning, performance optimization, data migration, security and compliance, backup and recovery systems, troubleshooting, and training.
On-site Technical Support Server Virtualization
Virtualization Consultant Services
Server proliferation puts pressure on IT budgets and management resources. Server consolidation through a virtual architecture offers lower total cost of ownership of hardware and quicker return on investment, more leveraged utilization of servers, streamlined operations, enhanced system availability, and easier manageability. Common usage scenarios for virtual servers are resource consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of program development or pilot testing environments from on-line systems.
Online Consulting Comprehensive Event Management
Monitoring and Reporting Information Technology Consulting
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager and also have fast access to Progent's Microsoft certified network consulting experts. With Progent's economically priced IT service packages, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small company information systems world-class reliability, security and performance.
24/7 Amazon EC2 mobility Development Company
Amazon enterprise hybrid cloud solutions Integration
Progent offers cost-effective remote support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
After Hours CISSP Certified security Systems Engineer Consultant Services
Professional CISSP Certified Security
Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any aspect of IT security. Progent can implement efficient security systems that protect a small office against advanced malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile clients accessing IT resources spread over a mix of physical datacenters and public and private clouds.
ProSight password management system Consult
ProSight SSL certificate management Specialists
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Online Troubleshooting Two-factor Authentication
Two-factor Authentication Remote Consulting
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other personal devices.
Catalyst 9136AX Access Point Professional
CCIE Expert Certified Catalyst 9105i Access Point Remote Support Services
Progent's Cisco-certified Catalyst 802.11ax Access Point consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
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