Arizona Network System Consulting
for Small and Medium-size Business Computer Networks:
Remote Help and Troubleshooting
For business network systems located in the state of Arizona, Progent's Microsoft and Cisco certified technical team members can provide online support and troubleshooting to repair your network problems fast and affordably. Progent has acquired world-class skills, software tools, and support databases to diagnose and fix network problems without the cost and time delays associated with onsite technical service dispatches. In case your Arizona company is situated outside of the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby computer network support options may be limited in technical expertise, or not available during an emergency. This results in a office network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent's staff of seasoned network consultants average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a varied range of clients. This means you get not only the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to assist with efficient network solutions.
Temporary CIO Services
Progent can provide organizations with an information management professional who can serve as a temporary or part-time Chief Information Officer. This veteran technology executive can offer long-term direction to help your company to deploy sensible IT products to enhance business processes so they match more closely with your business goals. Your company can develop and implement a well conceived IT plan without incurring the cost of a full-time senior IT executive. Important services Progent's temporary CIO can perform include strategic planning, rationalizing technology budgets, developing models for ROI, reengineering workflows, negotiating contracts with suppliers, establishing security standards, business impact analysis, streamlining data center management, patch management, network asset documentation management, and business continuity planning.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, performs health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing multi-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help your organization with any facet of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Progent's Consulting, Development and Training Support for Microsoft Office Excel and Microsoft 365 Excel
Progent's certified Microsoft 365 Excel consultants can assist your company to create advanced Excel-powered applications or provide one-on-one education in the powerful capabilities of Office Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist your company to create and maintain a safe, robust network and communications architecture to support your Excel applications. Progent's SharePoint Server consultants can show your company ways use Excel Services to extend the capabilities of Office Excel by incorporating interactive Excel spreadsheets into business information portals and scorecards. Progent's Microsoft Dynamics 365 professionals can demonstrate how to share data between Microsoft 365 Excel and other products by delivering expertise like Dynamics GP/Great Plains custom programming and Microsoft Dynamics 365 Business Central business management software integration.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The interview is intended to help assess your organization's preparedness either to stop or recover quickly from a ransomware attack. Progent will consult with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective security and backup environment that meets your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.
SonicWall Firewall Consulting Services
Progent's certified SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design security into your corporate operations. For more information, refer to SonicWall-certified firewall integration consultants.
Online Technical Support for Microsoft and Cisco-based Networking Environments
Progent’s Technical Response Center offers expert remote technical support for Microsoft and Cisco-based networks anywhere in the United States. Progent's certified professionals have the experience to help you to analyze and resolve difficult network problems rapidly and cost effectively. The breadth of information technology expertise offered by Progent's staff of engineers makes it possible to escalate even the most challenging problems to appropriate specialists as required. Whether you require one-time phone support and remote troubleshooting or ongoing access to a Help Desk Call Center, Progent's experts can provide your company with enterprise-level expertise without the high cost and management hassle of maintaining a big in-house support organization.
Wide and In-depth Experience with Office Networking
Progent’s group of over 100 computer network consultants means customers benefit from the leverage of over 1,000 years of combined background and collective information to fix the most troublesome network problems. Progent’s certified information technology consultants have the know-how to come up with solutions quickly and deliver them affordably.
Microsoft SharePoint 2013 Expertise
Progent has been providing SharePoint consulting services since the initial product was published. Progent's SharePoint Server 2013 experts can assist your company to maintain your existing SharePoint environment or upgrade a modern on-prem release of SharePoint or to SharePoint Online for a cloud-based or hybrid configuration. For details on migrating, see SharePoint Server 2019 upgrade consulting.
Dynamics GP (formerly Great Plains) Support
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduced an updated design that improves cloud integration, supports the most popular handheld devices, allows single login with Azure Active Directory (now branded Microsoft Entra), and strengthens security. Progent's certified Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and experience to address the critical IT and business challenges involved with maintaining Dynamics GP 2015 R2 and can help your organization to plan and carry out an efficient migration to the latest version of Dynamics GP that will maximize the business value of your investment in this mission-critical platform.
Microsoft System Center 2016 Consultants
System Center 2016 provides major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.
Cisco IOS Upgrade Consulting
If you includes Cisco routers, you may be running an outdated release of Cisco IOS, the operating system used in almost every Cisco router as well as current Cisco switches. Cisco often provides updates to IOS in order to correct problems, shore up security gaps, or add features. Unfortunately, updating IOS and other Cisco operating systems can be tricky, depending on your Cisco appliance and your system infrastructure. For example, there could be limitations of internal RAM that might cause a new software release to execute improperly. Progent's Cisco CCIE consultants can provide a wide selection of services related to upgrading Cisco IOS or any other Cisco OS such as IOS XR, CallManager or Unified Communications Manager. Progent's consultants can perform version audits of your Cisco software, recommend appropriate upgrades, prepare Cisco appliances, copy software images/, activate and test your Cisco software, tune performance, troubleshoot issues, and teach your network support staff how to get the benefits of all significant new capabilities.
Linux Support Services and Linux/Windows Integration
If your small business IT environment mixes Linux technology with Microsoft Windows, Progent can help you to integrate your servers into an efficient system that allows all your platforms to coexist for easy management, seamless data exchange, high availability, enhanced performance, and integrated security. If you are developing Linux based-software within an environment that includes Microsoft-powered servers, workstations, and application software, Progent offers comprehensive outsourcing that frees you to focus on your area of expertise.
Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects critical company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist your business to plan, configure, manage and repair a BDR system built on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consulting and management.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer help with any of the security disciplines addressed within the GIAC accreditation including evaluating network security mechanisms, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting events.
WatchGuard Firewall Planning and Configuration Expertise
Progent's WatchGuard consultants can help you deploy WatchGuard Firebox Firewall/VPN security appliances that fit your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate to modern WatchGuard Firebox firewall solutions. To find out about Progent's consulting and support services for WatchGuard firewalls, refer to WatchGuard firewall configuration consulting.
Contact a Progent Computer Support Expert
To find out how you can contact a Progent computer support expert for remote or onsite help, call
An index of content::
SharePoint Server 2013 Outsourcing
Expert Microsoft Certified Consulting Services SharePoint 2013 Newsfeeds
Progent has been providing SharePoint support since the initial product was published more than two decades ago, and Progent has the scope of technical knowledge to assist organizations of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid configuration is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can help in specific jobs related to your SharePoint 2013 migration.
.NET VBA Design Firm
Expert Microsoft Certified .NET Visual Basic Programming
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or modernize .NET apps quickly and affordably.
Hornetsecurity Altaro VM Backup Restore On-site Technical Support
Computer Consultant Hornetsecurity Altaro VM Backup and vCenter
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises consulting services to help you to plan, install, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
Services ransomware removal and data restore
ransomware removal and restore Engineers
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an active ransomware attack. Call 800-462-8800
macOS Online Troubleshooting Specialists
Largest macOS Troubleshooting Consultant Services
Progent offers nationwide remote help and troubleshooting services for companies that operate macOS and OS X environments or whose information systems include a mix of Mac and Microsoft technology. Progent's consultants offer Mac users a range of services such as desktop assistance, upgrading to the most recent edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Online IT help provides maximum return for your information technology dollar by protecting user efficiency and limiting the hours charged for network repair services. Sophisticated remote access tools and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by traveling to your location. In most of situations your network issues can be remediated over the phone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to help with the toughest system problems.
macOS Remote Specialist
OS X Troubleshooting Consultants
Progent offers nationwide remote phone support and troubleshooting services for companies who run Apple Mac OS X environments or whose IT systems feature a mix of Mac with Microsoft products. Progent's engineers offer Apple macOS and OS X clients a variety of IT services such as desktop support, upgrading to the most recent version of OS X from earlier versions of macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad support, or migrating to Apple's iCloud services. Online network consulting offers maximum return for your information technology dollar by preserving client efficiency and shortening the hours billed for computer repair services. Advanced online access technology and experienced technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by going to your site. In most of situations your network problems can be dealt with over the phone or via a combination of telephone support and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISA certified security professionals to help you with the most challenging network issues.
Remote Support Jobs Freelance Cisco CCIE Contractor
Independent Web Consultant Remote Support Jobs
Our Experts Team provides support in important areas such as Apple OS networking and programs; Support for Linux, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and specialized application help; CIO, business analyst, and project logistics outsourcing; Special applications design and deployment; Web, electronic business, EDI, and customer information portal development and deployment; DBM management and performance help; Business information expertise; and Telecom architecture support.
ransomware removal and restore Consulting
Locky ransomware recovery Consulting Services
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Outsourcing Supplemental Support Desk
Support Desk Sharing Support and Integration
Progent's Shared Call Center service allows your business to split the load for Help Desk services transparently between your IT team and Progent's roster of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
ISR 921 router Engineer
IOS XE Software Online Consulting
Cisco has developed a full product line of routers that includes appliances designed to deliver the security, performance, and reliability demanded by organizations from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
Shared Network Support Help Desk Remote Support
CISSP Certified Expert Virtual Support Desk Online Support Services
Progent's Microsoft and Cisco authorized experts provide several service programs to help mid-size and large businesses develop an efficient and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Services help organizations sift through the numerous high-quality Help Desk application programs available and decide what products might be excessively expensive, miss critical functions, or align poorly with your organization's corporate culture. Progent also offers short-term staffing for companies who want to reinforce their internal Help Desk staff for occasional projects or to substitute for vacationing or indisposed workers.
Enterprise Security Server Consultant
Remote Branch Office Server Consultant
For corporations with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco network specialists offer a range of IT support services such as project management, SOX compliance, office moves, enterprise security, network architecture, on-site or remote branch office support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can help you design a multi-office network that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Certified consultants can help major corporations design, integrate and maintain major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco products for connection solutions that combine simple, high-performance, integrated, and wireless networking.
Skills Transfer Server
24x7 Server Skills Transfer
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to resolve technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent has little competition. Mid-size companies who utilize familiar freelance service providers or who maintain internal support personnel benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more reliable, protected, and efficient.
Duo Identity Authentication Support and Help
On-site Technical Support Two-factor Authentication
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.
MSP360 B2 Backup Storage Online Consulting
MSP360 Ultimate Backup IT Consultant
Progent can help you to design, implement and debug a backup plan built around MSP360 technology. MSP360 offers file/folder or image-based backup/recovery for virtual machines and physical machines, supports all leading public clouds, and allows you to create a data protection ecosystem with a minimum Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss caused by user mistakes, system glitches, ill-intentioned insiders, and malware assaults like ransomware. To read more, go to ProSight Data Protection Services 360 Backup solutions.
VMware VCDX Professional
Engineers VMware Site Recovery Manager Migration
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a repeatable process for restoring applications and services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and administer a disaster recovery solution based on VMware SRM.
SCCM 2007 Asset Management Integration
IT Consultant Configuration Manager 2007
Progent can assist your organization to support System Center 2007 Configuration Manager to simplify operations, improve compliance, and boost worker output by making sure that critical applications stay current, managing product licenses, and reporting resource usage profiles to help you make smart purchasing choices. When your organization is set to upgrade your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.
Exchange 2000 Upgrade Upgrade Help
Microsoft Exchange 2000 Information Technology Consulting
Progent is one of the most qualified network consulting firms for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the benefits of Exchange 2000 for common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
24-7 Custom Excel Programming Firm
Custom eCommerce Design
For custom application development, Progent can supply programming experts to write business software in areas such as eCommerce, web development, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Integration Support Cisco VoIP Phones and Cisco Unity
Consultant Cisco VoIP Phones and CUCM
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
MySQL migration Consultants
Urgent Oracle database administration Professionals
Progent can provide affordable online access to an Oracle-certified MySQL DBA or application programmer and can help businesses of all sizes to integrate and manage MySQL within a reliable IT environment that provides high levels of performance, scalability, and protection. Progent also has proven skill helping businesses migrate applications from Oracle to MySQL.
ISA Server IT Consultants
Microsoft Firewall Network Engineer
Progent's Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your IT network from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist you to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
SQL Server 2014 Backup Encryption Consultants
24x7 SQL Server 2014 Security On-site Technical Support
SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services that include planning, deployment, administration, remediation, and software development services to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Recruiter Cisco Consultant Job Openings
Cisco Consultant Job
If you are an information technology engineer with system support experience, joining Progent and helping Progent's customers will expand your abilities through collaboration with Progent's staff of motivated, world-class consultants. Progent's concentration on offering network consulting and computer support to small and midsize companies will offer you the chance to consult closely with business leaders and contribute significantly to the growth of dynamic organizations. Also, Our virtual office environment offers state-of-the-art technology for off-site support and wireless connectivity to allow you to come up with fast solutions when you troubleshoot mission-critical issues.
Online Office Outlook Learning
24-7 Online Office Access Training Network Setup
Progent offers customized online training for an array of client apps and operating systems such as Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training offers the advantages of traditional physical classroom seminars, such as immediate interaction between clients and trainers, but avoids the costs of transportation and the hassle of attempting to synchronize the availability of many students. Available to single students or classes of any size, Progent's live online instruction allows the trainer to run the seminar from an online office and the clients can be spread throughout a campus or all over the the U.S. Live online instruction supports powerful learning mechanisms such as virtual white boards, real-time questions, and collaborative desktops. Classes can be short and personalized to specialized topics or extended in duration and broader in scope.
Infor SyteLine CloudSuite ERP Consultant Services
Infor SyteLine CloudSuite Accounts Payable Engineer
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing, distribution and service companies to manage supply chains and improve the efficiency of key business processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that can range from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Top Ranked GCIH Software Recovery
Computer Consultancy Firm Checkpoint Certified Systems Associate (CCSA)
Progent offers clients the services of engineers who have been awarded some of the IT industry's most prized certifications. Progent thinks that customers have the right to be sure that their IT service providers have formal training plus extensive practical experience so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts brings priority for significantly superior vendor help than is available to uncertified consultants, enabling Progent to offer clients a higher class of computer support. In addition, major credentials such as CISA or ISSAP for network security can aid corporate customers to show compliance with regulatory requirements by engaging the assistance of recognized industry experts.
Java programming Consultancy
ASP Development
For assistance writing, improving, or troubleshooting business aplications for Microsoft Windows, Linux, or for the Web, Progent's expert team of program developers, relational database designers, and project managers can make sure you get the project completed on time and within your budget. Progent's experienced application programmers can provide cost-effective and efficient remote consulting for projects as simple as writing VBA macros for Excel or as challenging as rolling out line-of-business database applications built on Microsoft SQL Server ,Oracle, or MySQL.
Online Technical Support Meraki Wi-Fi AP Management
24x7x365 Meraki Dashboard Support
Progent's Cisco Meraki wireless AP experts offer online and onsite support services to assist businesses of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers identical access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients regardless of their mobility or device.
SQL Server 2017 Express Remote Support
Support and Integration SQL Server 2017 Python
Progent's certified SQL Server 2017 consultants can help your organization to plan and carry out an efficient upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Hornetsecurity Altaro VM Backup Replication Support
Altaro VM Backup Scheduling Support
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite consulting services to assist you to design, install, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
On-site Technical Support Microsoft Windows 2003
Biggest Windows 2003 Support Services
Progent's certified Windows Server 2003 consultants can provide network help and expert consulting for the entire line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, integration, update, and maintenance services include system design, deployment, project management, on-site and off-site network support and repair, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Specialists ProSight Email Guard Content Filtering
ProSight Email Guard Spam Filtering Services Consultants
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized control and world-class security for your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Exchange Server 2010 Upgrade Consultant
Consultants Exchange 2010 Upgrade
Progent's Microsoft-certified consultants can deliver affordable online and onsite support to carry out your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your new email environment, train your IT team and users to get them ramped up rapidly on Exchange 2010, and provide continuing administrative consulting and engineering support. Progent can also help you migrate from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Google Cloud App Migration Technology Professional
Google Cloud Anthos Engineer
Progent can provide affordable remote and on-premises support to help businesses to migrate any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's cutting edge machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
ProSight Active Security Monitoring Services
ProSight Endpoint Protection Professionals
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning tools by SentinelOne to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the complete malware attack progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
RDBMS Online Technical Support
Database Programming Integration
Progent's Microsoft-certified database consultants offer small and midsize businesses online DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and configuration, database design and programming, administration services, replication strategies, storage management, performance tuning, data migration, security and compliance, backup/restore options, troubleshooting, and training.
Windows 10 Edge Technical Support
Windows 10 Pilot Testing Remote Consulting
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises assessment and upgrade support for Microsoft Windows 10 available from Progent include ROI estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, webinar training for network management staff and end users, and post-migration technical help.
Shared Call Center IT Consultant
Extended Call Center Specialists
Progent's Network Help Desk Outsourcing Support Services for PC desktop support are intended especially for small businesses who require fast access to a Help Desk Service Center with professional phone support and full escalation capability but who have to work within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
Information Technology Consulting Red Hat Linux
Slackware Linux Services
Progent's Linux support experts provide small companies and software developers support for administering and supporting Linux systems that run with Microsoft-powered networks. Progent offers your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Amazon SQS Developer Firm
Amazon Web Services hybrid cloud solutions Contract Programming
Progent can provide cost-effective remote support to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Information Technology Consulting Stealth Penetration Testing
Cybersecurity Penetration Testing Network Consultants
Stealth penetration checking is a key component of any comprehensive network security plan. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's internal network support staff. Unannounced penetration checking shows whether existing security monitoring systems such as intrusion detection warnings and event history analysis are properly set up and consistently observed. Progent can implement continuous automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks typical of modern strains of ransomware.
Windows Server 2019 USB Drive Witness Technical Consultant
Windows Server 2019 Windows Admin Center Consulting Services
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
VoIP phones patch management Specialist
Internet of Things patch management Consultants
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors.
SQL Server 2014 Database Migration Professional
SQL Server 2014 Backup Encryption Network Consultants
SQL Server 2014 incorporates significant enhancements in critical areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services that include planning, configuration, administration, troubleshooting, and application development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
24/7/365 Microsoft Exchange Cluster Online Technical Support
CCNP Expert Certified Fault Tolerant Internet Connection Network Engineer
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive backgrounds assisting small and mid-size organizations to minimize network downtime by offering affordable online consulting services for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore solutions, and transparent maintenance. Progent's business continuity experts can assist your company to develop and validate a sensible business continuity plan that aligns with your business needs and budget. Progent's disaster recovery specialists can help you to design, implement, and support resilient technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Consulting Services SCCM 2012 Policy Settings
Microsoft Certified Expert System Center 2012 Configuration Manager Consulting
Progent can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy change management platform or help you to enhance your current SCCM 2012 environment to support your evolving business requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
UNIX Computer Security
UNIX Firewall Audit
If your company has a Sun Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can help your whole organization in a wide range of security topics including security management practices, security design and models, connection control products and methodology, software development security, operations security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM and CISSP define the basic competencies and worldwide standards of performance that information security managers are required to master. These accreditations offer executive management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have the experience and theory to offer world-class security management and consulting help.
Server Management Specialists
Engineers Virtualization
By using virtual server technology, companies can operate many virtual machines on a single physical server. Virtualization technology allows companies to enjoy all the advantages of server isolation, while avoiding the costs that goes with purchasing extra server equipment. Virtual servers are also the critical technology for private clouds, which provide major advantages including lowering the costs of capital equipment, datacenter facilities, and management while improving data protection, system availability, and disaster recovery. Other important server management options are server monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can help you in all aspects of server consolidation and administration to allow your business to contain costs and save time.
Microsoft Hyper-V 3.0 Server Consolidation On-site Technical Support
Hyper-V Virtual Computer Consultants
Progent's certified professionals can help you analyze the possible benefits of Hyper-V-powered virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for smooth operation with virtualization technology, assist you in moving to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and administer Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, design and test disaster recovery procedures that optimize network uptime, and provide continuing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.
Top Quality Remote Troubleshooting Exchange Server 2007
Microsoft Exchange Onsite Technical Support
Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 support, repair, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.
Relocation Consultant
Consult Sarbane Oxley Compliance
For large organizations, Progent can leverage internal network support groups by offering world-class background in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branches, Progent can act as a transparent local supplement of corporate IT management. Progent's enterprise support services include company-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and world-class support for multiple location office environments powered by Enterprise Windows. Progent can provide on-site consultants and specialists to assist with a campus relocation or office move, or a system designer to help with building or using an Internet Data Center or co-location site.
24-Hour Consulting Support for IT Service Providers Specialists
Largest Consulting Support for IT Service Firms Onsite Technical Support
Progent's Support for IT Service Providers lets you use Progent's information technology experts under your own brand as a transparent arm of your IT consulting team.
Wi-Fi VoIP phone integration Online Support
CCDP Expert Certified Professional Wi-Fi IP phone integration
Progent's Cisco wireless IP phone configuration and troubleshooting experts offer remote and onsite support to help your organization create and manage a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
ProSight Reporting Infrastructure Monitoring Remote Support Services
Outsourcing ProSight Reporting Infrastructure Management
ProSight Reporting is a growing family of real-time reporting tools created to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Cisco Security On-site Support
Technicians Cisco Switch
Progent's Cisco certified network infrastructure consultants have extensive background helping ISPs to design, implement, administer, optimize, and troubleshoot high-availability, scalable network environments suitable for shared public networks.
ProSight ESP Ransomware Defense Technology Professional
Android Security Consultant
ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware.
Configuration Unified Mobility
Unified Mobility Remote Support
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, functions as the center of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with apps like Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises expertise to assist organizations of any size to build and administer CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent can assist with any facet of CUCM configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, designing UCS server failover solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.
Aironet 802.11ac AP IT Consultant
Aironet 3700 Access Point Remote Technical Support
Progent's Cisco-certified wireless consulting experts can assist businesses of all sizes to plan, implement, administer and troubleshoot Cisco Aironet wireless AP solutions to provide the performance, range, density, expandability, security compliance and ease of management needed for transparent access between wireless and wired network infrastructure. Progent offers efficient online and on-premises support for legacy and current 802.11ac Aironet APs and Progent can assist you plan and manage wireless solutions that include indoor and outdoor Aironet access points.
DotNET Contract Programming Firm
.NET MAUI Programming Company
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and are able to build or update .NET apps quickly and affordably.
Wireless Case Study
Wireless Integration Case Study
Progent delivered a wireless integration environment that enabled a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations as far as 2.5 miles apart and can extend to even greater distances. This wireless solution provided improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it offered immunity to outside interference.
RIM BlackBerry Exchange Support and Setup
BlackBerry Exchange Online Support
Progent can provide the services of RIM BlackBerry-certified experts who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry expert and reducing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's proven online service delivery model, offers small businesses a cost-effective option for incorporating BlackBerry devices and software productively into their IT network.
SCCM 2012 Device Management Integration
SCCM 2012 Policy Settings Integration Services
Progent can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older device management platform or help you to modify your existing SCCM 2012 environment to support your changing business requirements. Also, Progent can help you to build a software foundation that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
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