For small company computer networks located in the state of Arizona, Progent's Microsoft authorized professionals can provide online help and remote troubleshooting to repair your network systems troubles quickly and affordably. Progent has developed enterprise-grade expertise, software utilities, and support knowledge bases to diagnose and repair IT problems while avoiding the high cost and delays normally associated with onsite service visits.

If your Arizona company is located outside of the larger metropolitan areas such as Phoenix, Tucson, Mesa, or Glendale, your local network support options may be limited in expertise, or not available during an emergency. This can result in a office network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progent’s group of network professionals average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical tasks for a diverse range of clients. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, each Progent engineer has access to the technology and training resources needed to provide the best IT support possible. Progent's outsourcing, Call Center, Office 365 integration expertise, and software programming services allow small business customers to benefit from the wide array of knowledge associated with the IT departments of large companies without the significant expense and distraction of building and managing a large in-house network group.

Examples of Online Support Services Available from Progent for Cisco Routers
Among the popular online Cisco router support services available from Progent are configuring domain name, IP addressing, routing maps, logging, and user accounts; configuring HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; fixing policy based routing to MPLS, routing maps, and BGP peering; installing current IOS image; configuring and testing failover; troubleshooting VPN issues; producing a network diagram and documenting configuration; plus security and fault tolerance planning.

Android Phone and Tablet Integration
Progent's Android phone integration consulting have extensive experience delivering remote and onsite assistance for businesses of any size who want to incorporate Android phones into their IT systems so that users can communicate and collaborate while on the go. Progent offers the range of skills to solve technical issues that span multiple vendors and that represent a combination of older and current technology. Progent provides affordable remote consulting to assist you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to resolve especially challenging technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major network projects on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and use Android phones and tablets efficiently.

Wi-Fi Site Survey
Progent’s Wireless Site Survey assists you to design and install a wireless LAN customized for your facilities, offering your business a WLAN that has the coverage, performance, load-handling capability, QoS, data protection, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service. Progent’s on-premises survey includes onsite walkthroughs, spectrum and security assessment of your current wireless network, analysis of your site's floor plans, measuring for radio frequency interference, signal propagation modeling, identification of optimum locations for client-specified Wireless Access Points (WAPs) such as Cisco Aironet indoor and outdoor APs, Cisco Meraki access points and Apple AirPort devices, and a detailed report describing the new WLAN.

Eliminate Reliance on an Individual Freelance Consultant
By creating a relationship with a full-service network support firm like Progent rather than with a freelance consultant, your company is ensured fast availability of knowledgeable professionals whenever you need them. You no longer have to be concerned that illness, training, time off, or conflicting priorities with other customers will leave you with no help during an emergency.

Remote Consulting for Windows Server 2008 R2
The sophistication and integration demands of Windows Server 2008 R2 requires an IT expert with practical experience and diverse knowledge in designing and building cohesive and comprehensive business technology environments. The experience of Progent's seasoned Windows Server 2008 experts, averaging over ten years of background integrating Microsoft-based technology, helps insure your success in maintaining and managing your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consulting experts can also help you to evaluate the advantages of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid architecture that combines local resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

Wireless IP Phone Integration and Troubleshooting
Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and optimize numerous components of your wireless environment such as APs, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide online and on-premises support to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

Planning Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, security and compliance, automated deployment and administration, network design, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and post-migration technical help.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or on-premises support to assist organizations of all sizes to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for all the technologies that go into creating a cohesive Cisco Jabber solution such as Cisco network devicesand management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of computer security professionals. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the security disciplines covered under GIAC certification including evaluating network security mechanisms, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting incidents.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can help you to design, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any aspect of information system security. Progent can implement cost-effective cybersecurity solutions that protect a small business against modern threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile users accessing network resources spread over a mix of physical sites and public and private clouds.

Get in Touch with a Progent Network Support Expert
To see how you can access a Progent network support expert for remote or on-premises help in , call 1-800-993-9400 or go to Online Computer Help.