For small business networks located within the state of Arizona, Progent's Microsoft certified consultants can provide remote phone assistance and troubleshooting to repair your network systems issues fast and cost effectively. Progent has developed world-class skills, advanced software tools, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the high cost and delays associated with onsite technical service visits.
If your Arizona organization is situated outside of the larger urban areas such as Phoenix, Tucson, Mesa, or Glendale, your nearby network support options may be limited in skills, or not available during an emergency. This can result in a computer network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís group of expert network consultants average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical projects for a varied range of clients. This means you get not just the technical know how needed for the task, but a consultant with demonstrated methods for applying that expertise to deliver affordable network solutions.
Consulting Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to upgrade from an older edition of System Center Virtual Machine Manager or from another management system, and Progent can help you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you realize maximum business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to design and execute a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of new assurance capabilities, high availability VMM storage fabric, and other improvements.
Common Examples of Online Consulting Services Offered by Progent for Cisco Routers
Among the common online Cisco router support services offered by Progent include configuring hostname, DHCP, routing tables, logging, and user accounts; configuring HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing tables, line settings and BGP peering arrangements; installing current IOS image; configuring and testing failover; fixing VPN problems; making a network diagram and documenting router setup; plus security and availability planning.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery between datacenters located as far as 185 miles away from one another. Progent can provide the skills of a NetApp MetroCluster expert who can help your business to plan, deploy, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your MetroCluster DR system to prove adherence with information assurance standards and regulatory mandates.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the state of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so any potential problems can be resolved before they have a chance to impact your network. Find out about the complete ProSight portfolio of value-priced network monitoring and management services for small and mid-size businesses.
Desktop Consulting and Support Services
Progent offers a broad array of cost-effective services to assist you company to deploy, configure, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning consulting, Microsoft Windows 8.1 expertise, Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing upgrades.
Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants can provide expert remote support services to assist organizations of all sizes to connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in hybrid network models that utilize on-premises resources as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of cloud integration support services that include Office 365 integration with on-premises Exchange and Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting.
Project Server Consulting
Progent's Microsoft Project Server and Project Online consultants offer advanced online and onsite support for Project Server and for all Microsoft platforms that integrate closely with Project Server. Consulting support services provided by Progent include Microsoft Project Professional and Project Web App integration, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Excel and Office 365 Excel development, and Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network engineers to assist your company to optimize your infrastructure to accommodate local, branch, at-home, and mobile users so that they can utilize Project Server to work together safely and efficiently. Progent's network security experts can assist you to plan and police security workflows that protect sensitive business information without disrupting the efficient sharing of authorized information.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify a consultant's ability to design, deploy, and support information system control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified risk management expert to assist your company to develop and carry out a risk management plan that follows leading practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco Wi-Fi controller experts can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller products. Progent offers expertise for physical and software-based Wi-Fi controllers and can assist you to determine which version makes sense for your Wi-Fi environment. For Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller expertise.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration experts can assist you to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers cost-effective online or onsite expertise to help companies to move smoothly to a modern communications network that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or on-premises access to a certified CCIE engineer to assist your business to design, implement, administer and troubleshoot converged communications networks built on Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth backgrounds helping organizations of any size to build collaboration ecosystems by delivering expert services that include Cisco Unified Communications Manager (CUCM) and CallManager system design and deployment, VoIP phones and soft phones setup, and wireless IP phone deployment. Progent can assist you with Cisco's entire portfolio of UC applications like Jabber, WebEx, Unity Connection, Unified Contact Center, and Unified Attendant Console.
Comprehensive Reporting of Services
Progent provides full and meaningful reports of all service activity to make sure customers do not feel ďcaptiveĒ to their support organization. Progent sends e-mail accounts of support activity shortly after finishing each service task, and also sends a hard copy along with monthly invoices. Complete network service reporting makes it less risky for clients to move to a new support provider or assume more support duties in house. Complete service reporting also give management the visibility required to evaluate support services and produce better informed network expense projections.
MS SQL Server Software Development
Progent's SQL Server application developers can help you to build and maintain database applications that utilize Microsoft's SQL Server database platform. Progent adheres to industry best practices to build scalable, manageable SQL Server applications and is able to work with a customer's IT staff to complete projects in a timely and cost-effective manner. Progent for can help you to create Microsoft SQL Server applications by offering a wide selection of professional support services including functional specs, data tier architecture, data integrity, T-SQL programming, software installation, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering, consolidation of stored procedures, replication mechanisms, security, and disaster recovery/business continuity planning.
Talk to a Progent Network Support Expert
To see how to contact a Progent network support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Support.
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