Immediate, Low-cost Online Network Assistance for Abilene, Texas Small Companies
For more than twenty years, Progent has specialized in providing world-quality network support to customers who have small-business IT budgets. Progent has built a unique support system that includes a low-overhead, seamless virtual office infrastructure, custom online troubleshooting technology, a large pool of consultants certified in a wide array of technical disciplines, a Help Desk Call Center operational structure that maximizes responsiveness and ensures follow-up, a global team of on-line troubleshooting professionals, on-site support options for the majority of most zip codes in the U.S., and a company ethos committed to resolving technical issues in the shortest time and at the least cost to clients.

For medium-size and enterprise companies, Progent can provide co-sourcing and project management services to add to the technical skills of your internal IT service personnel. This can reduce expenses and help meet schedules for major IT initiatives such as application design and development, disaster recovery planning and testing, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition provide access to certified consultants to help your business to plan and execute a sensible cloud strategy.

Key Products and Technologies Serviced by Progent for Businesses in Abilene, Texas
Progent's nationwide team of industry certified experts offers help for virtually all facets of information technology used by companies of any size. Areas served by Progent in Abilene include:

Support Delivery Alternatives Available for Abilene, Texas Businesses
Progent has a variety of alternatives for providing small and midsize businesses with cost-effective computer services for technical support, consulting, and network administration. Progent's paradigm for providing IT support is based on the Help Desk Call Center structure common to larger IT organizations. Progent's Helpdesk Support Model promotes rapid support, comprehensive activity records, consistent follow-through, and tight expense monitoring across a range of network service delivery modes that include remote troubleshooting, onsite support, and top-level consulting.

  • Online Support
    Progentís Technical Response Center (TRC) provides emergency and scheduled online service for Windows, Linux, Apple Mac, and Cisco-based systems in the United States and worldwide. Progent's seasoned support experts can help customers to analyze and repair hardware and software issues without the expense or delay of on-premises service calls. The experience of Progent's IT engineers makes it possible to resolve the majority of IT problems quickly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-based signup process for first-time clients to address emergency situations and Progent charges per minute with zero sign-up charges or minimums, so you pay only for the help you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security engineers. Find out additional details concerning Progent's remote network support services.

  • On-site Service
    Progent offers on-site computer assistance for registered clients in major metropolitan areas in the United States. Progent's on-site service personnel can operate in tandem with Progent's online service experts to deliver small and midsize businesses the best of both worlds: hands-on service professionals when you need them plus the remote help of Progent's worldwide team of network consultants, security professionals, and business software developers. The response time for on-site support visits is usually less than 24 hours. Progent requires no sign-up or retainer fee for registering as a Progent client for on-premises service. Find out more concerning how to sign up for Progent's onsite network support services.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses a complete service desk solution that handles all aspects of online desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount off Progent's regular desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems. for more information, visit Help Desk Services.

  • Shared Help Desk Services
    Progentís shared Help Desk services make it possible for your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution based on the top PSA tool for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics. For more information, visit Progentís shared Help Desk services.

  • IT Consulting Expertise
    Progent provides small and midsize businesses affordable access to world-class IT professionals who can deliver help with vital technologies including
  • Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, network protection consulting, fault tolerant network consulting, server virtualization solutions, plus integration, customization and support for small business programs such as financials, ERP, reporting, sales automation, and productivity suites. Progent can provide assistance with short-term projects such as office moves and major system migrations, extended initiatives such as upgrading an older ERP platform to a modern MS Dynamics or Dynamics 365 solution, database application development and DBA services, and web development, on-going support such as Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system management, or emergency services such as data restoration and malware removal.

  • Infrastructure Guidance for Teleworkers
    Progent can help small and mid-size businesses to plan, deploy and debug the network infrastructure to support offsite workers. Areas of network infrastructure where Progent's consultants can provide support include secure and efficient VPN connections, Virtual Desktop Infrastructure platforms, router configuration, wireless LAN planning and implementation, and reliable Internet connectivity. To learn about Progent's network infrastructure consulting services for teleworkers, see network infrastructure consulting expertise for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small company's servers in a setting that not only provides the top level of fault-tolerance and extensibility but that is in addition simple for clients to transfer to a different service firm or to move in-house when your circumstance calls for it. Progent's Private Cloud hosting is based on mature virtual server technologies that allow businesses with multi-vendor environments to benefit significantly on the expense of hardware, system maintenance, and IT administration while getting enterprise-class dependability and an unparalleled degree of vendor alternatives. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based applications in a single centrally managed package, can support the mixed- platform and loosely standardized networks typical of small businesses, and keeps ownership of the software licenses in the customer's hands so that migrating to a different virtualized system is fast, safe, and affordable. This avoids becoming a captive to a specific hosting provider while still offering all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide advanced remote support to help companies of all sizes integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and administer hybrid environments that support Windows and Linux systems and apps in either cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure design and integration consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform integration expertise. Progent has more than two decades of experience delivering high-level consulting expertise remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight suite of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning technology to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the complete threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with legal and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, applications and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can help you to recover your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, reconfigure and troubleshoot their networking appliances like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that require critical software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of leading data security companies to deliver centralized management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management staff and your Progent consultant so that any potential problems can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, better compliance with data security requirements, more efficient utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability. See more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's ability either to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient AV and backup/recovery environment that aligns with your business requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Alternative for Abilene, Texas Businesses
Progent's size, breadth and depth of technical skill, and familiarity with corporate network support allow small and midsize companies to avoid the pitfalls related to over reliance on small support firms or independent engineers.

Working with Progent allows your company to:

  • Avoid Over Dependence on Individual Support Consultants
    For IT services, small companies often rely heavily on freelance engineers. Though individual support engineers have lower overhead than more substantial IT service firms and can afford to charge nominally smaller fees, freelancers are sometimes too busy to react quickly to critical situations. If an independent consultant is occupied with another customer, ill, on travelling, or in class, the absence of backup personnel may require your company to wait for help during a crisis. The more your small business expands, system unavailability or problems with critical programs get more costly. The money you thought you were saving on a freelancer can evaporate fast because of lower productivity. In addition, when freelance engineers confront unfamiliar technologies, the lack of a large consulting group to rely on for assistance requires them to learn in place while your organization ends up with the costs for their ongoing education.

  • Gain Access to Certified Professionals in Sophisticated IT Issues
    Many smaller service organizations or freelance engineers who concentrate on small company network consulting may excel at delivering routine solutions but lack the experience to deal efficiently with complex IT infrastructures with mixed platforms, numerous offices, Voice over IP implementations, remote workforces, interconnected accounting and operational applications, data-driven web sites, and custom line-of-business applications. Progent's experience with worldwide enterprises and Progent's extensive staff of experts can benefit your business because big-company networks are inherently complex, integration issues require thorough knowledge in many technical disciplines, and reaching a high level of robustness, reliability, and security requires enterprise-tested leading practices.

  • Create a Firm Basis for Growth
    Small businesses often begin with a network cobbled together on a tight budget. Without a strong architecture, a sequence of band-aid fixes commonly get piled onto of a marginal foundation. As a company evolves, reliability and scalability issues can undermine the success of the business. Such networks require thorough assessment, smart business planning, and in-depth expertise to migrate to an IT environment that will act as the solid foundation to handle critical business needs and ease future expansion.

  • Work with Solution Finders, Not Product Vendors
    Smaller companies require guidance and insight to work through an increasingly complicated maze of technology options available for enabling growth and enhancing efficiency. Businesses do not need a network consultant or service organization that tries to promote products. Progent avoids conflicts of interest by not reselling hardware and software. Progent provides consulting and services exclusively. This allows Progent to align technical services with the genuine needs of customers. Combining IT consulting and product reselling can result in a situation where the recommended solution is based on a predetermined vendor rather than being based on the actual needs of a customer.

How to Contact Progent
In case your Abilene, Texas company needs to get in touch with Progent about IT outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

Fast Online Network Help
For immediate online technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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    Microsoft Certified ISA Server IT Consultants

    Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple offices, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without overly limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.

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    Progent can help small and mid-size businesses to configure VoIP platforms to provide their teleworkers the advantage of virtual access to the company phone system.

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    Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and information technology consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include system design, deployment, documentation, local and off-site support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.

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    Progent provides consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.

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    On-site Support Windows Server 2016 Scale Out Clusters

    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to help organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

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  • Microsoft Certified Expert Oracle Programming Firms Professional Oracle Database Resource Manage
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  • ProSight Network Infrastructure Monitoring Setup and Support
    Remote Network Device Configuration Management Configuration

    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and troubleshoot their networking appliances like switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance issues.

  • Microsoft Exchange Technical Consultant Emergency Exchange 2013 Upgrade Help and Support
  • Microsoft Experts SQL Server 2014 Backup Encryption Network Engineer 24-Hour SQL Server 2014 Backup Computer Consultant
  • Microsoft Firewall On-site Support Microsoft Firewall Onsite Technical Support
  • Microsoft GP/Great Plains Specialist Dynamics GP Power BI Online Help
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  • Microsoft System Center Operations Manager Outsourcing 24x7 Microsoft Certified Partner Outsourcing Monitoring and Reporting
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  • Microsoft Windows Server 2012 R2 Support and Help Windows Server 2012 R2 Storage Spaces Consulting
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  • Navision and Dynamics NAV Installation support Dynamics 365 NAV Integration Services
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  • Consultants Postini
    Antivirus Installation support

    E-Mail Guard represents a complete service for blocking spam and viruses. E-Mail Guard handles the protection and administration of corporate email by providing continually improved spam and virus filtering, policy management, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting utilities as well as outbound email filtering to help you troubleshoot your e-mail environment and specify and enforce corporate email policy.

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  • Offsite DPM Managed Data Backup Service Onsite Technical Support Offsite DPM Data Backup Service Online Help
  • Online Consulting SCCM 2016 Reporting Microsoft SCCM 2016 Endpoint Protection Remote Technical Support
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  • Solaris Services
    Solaris Network Solutions

    Progent's UNIX platform support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient one-stop consulting firm to help you build and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Slackware.

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    Expert Training Configuration

    Progent is committed to information transfer from Progent's support experts to customers. By educating customers to handle problems that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent faces few competitors. Small businesses who work with trusted independent service providers or who maintain in-house IT staffs benefit when Progent passes on information about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.

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  • Professionals VMware Site Recovery Manager Failback VMware Cross vCenter NSX Professional
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    Online Office 365 Excel Training Outsourcing Services

    Progent offers customized remote training for a range of desktop applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Online training offers the advantages of traditional in-person instruction, such as instant interaction between clients and trainers, but avoids the costs of transportation and the hassle of trying to synchronize the schedules of many students. Offered to individuals or classes of any size, Progent's virtual training permits the teacher to conduct the seminar from a remote facility while the clients can be spread throughout an office or all over the country. Live online learning deploys proven teaching mechanisms such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted to specific subjects or extended in duration and broader in scope.

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    CISM Security Management Consult

    Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and international standards of performance that information security professionals are expected to learn. CISM gives business management the assurance that consultants who have earned their CISM certification possess the background and knowledge to provide effective security management and support consulting.

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  • 24/7/365 Microsoft Certified Application Monitoring Technical Consultant
    System Center MOM Engineer

    Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can get a level of network stability that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages designed to assist your company to identify and resolve a most network issues before they can hurt productivity.

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  • SCDPM 2012 Compliance Support and Help Microsoft Certified Expert IT Consultant SCDPM 2012 Cloud Backup
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  • SCOM 2012 Cloud Monitoring IT Consultant SCOM 2012 Cloud Monitoring Consulting Services

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    Microsoft Teams and Azure Active Directory Professionals

    Progent can assist your business to plan an upgrade to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

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  • Office SharePoint Server 2007 Technical Support
    Open Now Consulting Services Microsoft Office SharePoint Server 2007

    Progentís Microsoft-certified consultants offer small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a common location for your employees or clients to connect to, organize, share and interact with relevant data, documents, and applications and to communicate with other people. It enables quicker and more intelligent decisions, more effective access across teams and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible inside and without an organization. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge theyíve developed in a way that makes data convenient to find, download and apply.

  • SCVMM 2012 and Hyper-V IT Consultants SCVMM Troubleshooting
  • SMS Migration Specialists Microsoft SMS Consultant
  • SQL Server 2019 Always On Professional SQL Server 2019 and VMWare Technical Support Services
  • Sales Assistance for Computer Consulting Consultants Award Winning Reseller Program for Computer Consulting Remote Support
  • Security Management Technology Professional 24-7 CISM Certified Security Management Professional

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    Help and Support iCloud

    Progent's consultants can provide Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide help with Apple Mac application software. Progent's specialists in Apple technology can also help you with iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For computer environments based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is available, secure, fast and able to achieve your company's business goals.

  • Service Reports Integration Services Immediate Service Database Computer Consultant
  • Services Linux RedHat Remote Linux RedHat Online Computer Consultant
  • Services Microsoft Small Business Server Small Business Server 2003 Online Support

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    Macintosh OSX IT Consulting

    Progent's experts can provide macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and iPad synchronization, or moving to iCloud. For business networks based exclusively on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.

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  • SharePoint 2013 Web Parts Technical Consultant SharePoint 2013 Network Engineer
  • SharePoint 2019 Hybrid Search Support Outsourcing SharePoint 2019 Migration Remote Consulting
  • SharePoint Workspace 2010 On-site Technical Support SharePoint Business Connectivity Services On-site Technical Support
  • Shared Help Desk Professional Cisco and Microsoft Certified Expert Service Desk Sharing IT Consultants
  • Skype for Business Mobility Services Services Skype for Business topology Professionals
  • Small Business Computer Network Consultants Small Office Computer Network Service Company

  • Automatic Topology Mapping Remote Consulting
    Automatic Network Diagrams Computer Consultants

    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, monitor, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming network management processes, WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance issues.

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  • Technical Support Services Cisco PIX 500 Firewall Migration Open Now IT Consulting PIX Firewall

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    SCCM Application Management On-site Technical Support

    Configuration Manager automates software provisioning and updating, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, provides health reporting, enables safe end-user self service, and delivers a single point of control for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist your organization with any aspect of planning, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.

  • Technology Consulting Clustered Windows Server 2012 R2 Windows Server 2012 Cluster Management Support Outsourcing
  • Technology Consulting Services Exchange 2019 Server Exchange 2019 Configuration Support and Setup
  • Technology Consulting System Center 2016 Data Protection Manager System Center 2016 and NetApp Integration Specialist
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  • Top Cybersecurity Firm Juniper Junos Juniper Junos Consultant
  • Top Quality SQL Server 2016 AlwaysOn Availability Groups Engineer Top Ranked SQL Server 2016 and Windows Server 2012 R2 Support and Help
  • Top Ranked Infor SyteLine CloudSuite Personalization Consult Consultants Infor SyteLine CloudSuite Shop Trak
  • Top Ranked SMS 2003 Upgrade IT Consulting Microsoft Certified Partner SMS Upgrade Remote Troubleshooting

  • Support and Help Microsoft SQL Server 2008
    SQL 2008 Analysis Services Specialists

    Progent's Microsoft-Premier SQL Server consultants offer a range of support services to help small companies to plan, install, manage, and troubleshoot Microsoft SQL 2008 solutions so that they realize the maximum strategic advantage from Microsoft's advanced relational database platform. Also, Progent can provide help with system infrastructure, enterprise-wide protection, and application programming to optimize the strategic advantage of your information investment.

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  • Ubiquiti's UniFi XG AP WiFi access points Consultancy Specialists Ubiquiti UniFi WiFi access point
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  • Urgent Windows 10 Business Store Portal Remote Consulting Microsoft Windows 10 Assessment and Deployment Kit Consultant

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    Microsoft and Cisco Authorized Expert Service Desk Sharing Consulting

    Progent provides several essential types of Help Desk services : Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients instant access to a reliable support group with extensive experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a positive reputation as a key contributor to company productivity. Progent's target is to fix and not simply record problems.

  • VMware NSX and SRM Disaster Recovery Services 24-7 VMware Site Recovery Manager Compliance Specialists
  • Windows 10 Migration Security Consulting Companies Windows 10 Installation Professionals
  • Windows 2003 Technology Consulting Services Microsoft Windows 2003 Engineer
  • Windows 2019 Server IT Consultants Windows 2008 Server Support and Integration
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  • Windows Server 2000 Upgrade Consultants Microsoft Certified Expert Windows 2000 Professionals

  • Small Business WAP100 AP Online Consulting
    Emergency Setup and Support Small Business WAP581

    Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or on-premises configuration and debugging services to help you to plan, configure, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or topology.

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  • Windows Server 2008 Security Remote Consulting 24 Hour Windows Server 2008 Hyper-VI Support Outsourcing
  • Windows Server 2012 R2 Active Directory Consultants Windows Server 2012R2 Live Migration Support Outsourcing
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  • Windows Server 2019 Clusters Sets Network Consultant Windows Server 2019 High Availability Online Support
  • Windows Server Essentials Upgrade Professionals Consultant Services Windows Server Essentials Disaster Recovery
  • Windows Server Hyper-V 2016 Management Technical Support Services Microsoft Certified Expert Windows Hyper-V 2016 Shielded VMs Support Outsourcing

  • Les Kent has a 35-year track record of effective network integration, business administration, sales, and operations. He has demonstrated a talent for creating sophisticated IT solutions during his time as as a network architect, programmer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and major enterprises.

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  • Remote Monitoring and Reporting Online Help
    Computer Engineer Remote Network Monitoring

    Remote continuous network monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management technology has progressed so far that companies of any size can get a degree of network stability that was previously reserved for enterprises. Progent can provide a variety RMM solutions delivered as low-cost services designed to help you to identify and fix a an array of network problems before they get big enough to impact productivity.

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  • Clustered Server Help and Support
    Microsoft Windows 2003 Cluster Server Online Technical Support

    Progent provides Windows Cluster Server support to help your business deploy high availability clustered servers that can provide 100% operation. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Server Cluster. By helping you create non-stop server clustering environments around Microsoft Windows Server 2003 Cluster, Progentís Certified Windows experts ensure that your zero-downtime clustered servers are configured to maximize the competitive advantage of your computer system.

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  • Lync Server 2013 IM Consultants
    Lync Server 2013 Front End Server Professional

    Progent's consultants can assist you to evaluate the value of Lync Server 2010 for your environment and can assist you to plan and carry out a rollout of Microsoft Lync Server 2010 that centralizes the management of Instant Messaging and Presence and improves the output of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can also assist your company to perform a smooth migration to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to enhance the team-computing capabilities of Microsoft Office programs, and provide training and ongoing support for Lync Server 2010 and other Microsoft platforms.

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