Affordable Computer Tech Support from Microsoft and Cisco certified Professionals for Companies in Abilene, TX
By delivering professional support when you require it, making available specialized knowledge for critical business applications, providing innovative services such as virtual data center hosting, billing solely for services you receive, and requiring no sign-up fees or retainers for standard services, Progent enables your company to increase the business value of your information system and minimize support expenses. Progent understands that network security, reliability, and performance are as critical to small companies as to major corporations but that small organizations don't have the leverage to invest aggressively in information networks and in-house service groups. Progent's basic competitive advantage is that no network consulting organization can equal Progent's ability to provide the IT support your company requires whenever you require it and at prices you can justify.

For mid-size and large companies, Progent offers co-sourcing and project management services to add to the subject matter expertise of your in-house network service team. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives such as application design and development, disaster recovery preparedness, network security evaluations, office consolidations, or software migrations and upgrades.

Progent can also offer the services of accredited consultants to help your company to design and execute a sensible cloud strategy.

Primary Practice Areas Serviced by Progent for Business Networks in Abilene, Texas
Progent's nationwide group of world-class experts offers assistance for all aspects of network systems deployed by businesses of any size. Practice areas supported by Progent in Abilene include:

Service Delivery Options for Abilene, Texas Companies
Progent has a variety of alternatives for providing small and midsize companies with cost-effective computer services for technical support, consulting, and IT administration. Progent's model for providing IT support is based on the Call Center structure common to big IT groups. Progent's Help Desk Call Center Service Model promotes rapid response, thorough activity documentation, dependable follow-up, and strict expense monitoring for a range of IT support delivery alternatives that include online troubleshooting, on-premises help, and high-end consulting.

  • Online Service
    Progentís Technical Response Center (TRC) provides emergency and routine remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and worldwide. Progent's certified service experts can help customers to troubleshoot and fix network problems without the expense or delay of in-person support calls. The background of Progent's IT consultants makes it possible to resolve most network issues quickly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate support calls to world-class specialists. Progent offers a convenient, web-accessible signup process for first-time customers to address urgent situations and Progent charges by the minute with no sign-up charges or time minimums, so you pay only for the assistance you get. Experts available online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Find out more information about Progent's online network troubleshooting services.

  • Onsite Service
    Progent provides onsite technical support for registered clients in major metropolitan areas in the United States. Progent's onsite service personnel can operate in conjunction with Progent's online support experts to deliver small and midsize businesses the best of both worlds: on-premises service technicians when you need them plus the on-line expertise of Progent's worldwide staff of network engineers, security specialists, and business software programmers. The wait time for in-person service calls is usually under 24 hours. Progent requires no sign-up or retainer fee for registering as a Progent client for onsite support. Find out more concerning why to register for Progent's in-person computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues. for more information, refer to Online Help Desk Services.

  • Consulting Services
    Progent offers small and midsize companies affordable access to world-class consultants who can provide assistance with critical products and technologies such as
  • Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network design, company-wide network security consulting, high availability it system consulting, virtual server strategies, plus configuration, customization and support for small business software such as financials, ERP and MRP, business analytics, CRM, and office productivity packages. Progent can help with short-term projects such as site moves and massive software migrations, longer term projects like management reporting application development and support, database application development and administration support, and web design, on-going services including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for network health monitoring and network management, or urgent services such as disaster recovery and malware removal.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for the entirety of a small or midsize organization's production servers in a setting that not only delivers the highest degree of dependability and scalability but that is also easy for clients to migrate to a different service firm or to bring internally whenever your situation calls for it. Progent's Private Cloud hosting service is structured around mature virtual server techniques that permit companies with multi-vendor environments to benefit dramatically on the costs of capital equipment, infrastructure support, and IT management while achieving world-class availability and an unprecedented degree of vendor independence. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed solution, can handle the mixed- platform and loosely standardized environments common with smaller companies, and keeps ownership of the software licenses in the client's possession so that migrating to a different virtual system is quick, reliable, and inexpensive. This eliminates ending up a captive to a single hosting provider while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide advanced online support to help businesses of any size connect their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid network models that combine local IT assets as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of cloud integration support services such as Office 365 integration with on-premises Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over 20 years of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Management
Progent's value-priced ProSight line of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the entire threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate action. Progent can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital files, applications and VMs that have become lost or damaged due to hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity appliances like switches, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating tedious management activities, WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of top information security vendors to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT staff and your Progent consultant so that all looming problems can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner Active Directory (AD) environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with information security standards, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and higher availability. See more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's preparedness to block or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup/recovery environment that aligns with your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for Abilene, Texas Small Businesses
Progent's size, breadth and depth of information technology expertise, and familiarity with enterprise network consulting enable small businesses to avoid the problems associated with excessive reliance on small support firms or individual engineers.

Working with Progent allows your company to:

  • Prevent Over Reliance on Freelance Consultants
    For network support, small businesses often rely excessively on individual consultants. Though freelance support engineers carry lower overhead than more substantial IT service organizations and can typically charge nominally lower rates, freelancers are often spread too thin to respond rapidly to urgent network problems. If an independent consultant is occupied with different client, sick, on vacation, or in training, the absence of replacement personnel may require your business to wait for assistance in case of a crisis. As your small business grows, network unavailability or difficulties with line-of-business applications become more costly. The money you believed you were saving on a freelancer can disappear quickly because of lost productivity. Also, when independent engineers encounter new technologies, the unavailability of a large consulting team to depend on for help requires them to learn in place while your business winds up footing the bill for their ongoing education.

  • Gain Access to Experts in Sophisticated Network Solutions
    Many small support organizations or freelance engineers specializing in small business network consulting may excel at providing routine solutions but don't have the experience to deal cost-effectively with complex network configurations with a variety of operating systems, multiple locations, VoIP systems, mobile workers, integrated accounting and analytical software, eCommerce, and specialized business software. Progent's experience with global companies and Progent's extensive group of specialists can benefit your company because big-company networks are by nature complex, support issues demand thorough knowledge in many technical disciplines, and achieving a high level of robustness, availability, and protection calls for enterprise-tested processes.

  • Build a Firm Basis for Growth
    Small businesses typically begin with an IT system implemented on a tight budget. Without a strong architecture, a series of improvised fixes often get piled on top of a tenuous foundation. As a company evolves, reliability and expandability problems can undermine the productivity of the business. Such environments need thorough evaluation, smart business analysis, and broad-based expertise to migrate to an IT infrastructure that can provide the solid basis to meet critical business needs and ease downstream expansion.

  • Work with Solution Finders, Not Product Vendors
    Small companies need direction and education to work through an increasingly complicated maze of IT alternatives available for accelerating growth and enhancing productivity. They do not need a network consultant or support organization that tries to promote products. Progent eliminates conflicted motives by not reselling any products. Progent provides services only. This allows Progent to align technical support services with the genuine needs of clients. Combining IT support and product reselling can result in a situation where the recommended solution is based on a predetermined vendor instead of being based on the actual needs of a small business.

How to Contact Progent
In case your Abilene, Texas business needs to contact Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.

Fast Remote Network Assistance
For immediate online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

  • 24 Hour Private Cloud Hosting for Virtual Data Centers Consulting ProSight Small Business Private Clouds Consulting

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    24-Hour NetBSD Technology Consultancy Firm

    Progent's UNIX platform consulting services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.

  • 24 Hour SQL Server 2016 AlwaysOn Availability Groups Remote Consulting Integration Support SQL Server 2016 Data Mining

  • Server Monitoring Services
    ProSight Server and Desktop RMM IT Consultant

    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that any potential issues can be resolved before they can impact your business.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco appliances for centralized management.

  • 24-Hour Clustered Server Support and Help Fault Tolerant Data Center On-site Support

  • 24-7 Aironet Wireless Access Point Network Consultants
    Onsite Technical Support Aironet Wave 2 Wi-Fi AP

    Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite configuration and troubleshooting services to help you to plan, configure, upgrade, optimize, administer and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your specific office layout, construction, and expected network traffic.

  • 24-Hour Firepower Management Center Integration Remote CCIE Expert Certified Firepower IT Consultant
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  • Citrix XenServer Security Integration
    ProSight VM Security Technology Professional

    Progent's ProSight Enhanced Security Protection services offer economical in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that helps you prove compliance with government and industry data security standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware.

  • 24-Hour SCOM Resource Pools Network Consultants On-site Support SCOM Management Packs

  • UNIX Professionals
    Solaris Consultant Services

    If your office computer system combines Sun Solaris platforms with MS Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your operating systems to coexist for simple management, transparent information exchange, high reliability, superior performance, and tight protection. Progent's Sun Solaris and Microsoft Windows integration assistance offerings feature network architecture configuration and support, support for Windows services for UNIX, remote network monitoring and management, remote technical help and repair, on-site technical support, and Contact Center support.

  • 24-Hour SQL Server Technology Consulting 24x7 SQL 2008 Reporting Services Integration
  • 24-Hour Small Business WAP121 Support Small Business WAP551 Help and Support

  • Network Consulting Experts Office 365
    Computer Setup Office 365 Migratione

    Progent's certified Office and Office 365 consultants can help companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that provides fast ROI and promotes better business results. Progent can assist your company to integrate Microsoft Office or Office 365 apps with one another and with other core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility problems with different versions of Office and offers customized online training to individuals and groups.

  • IT Outsourcing Network Security Consultant Jones County Texas
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  • 24/7 Redundant Internet Computer Consultant Professional Redundant Internet
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  • 24x7x365 VPN Support Services Remote Access Online Support
  • 64-bit Server Technology Consulting Services 64-bit Upgrade Remote Support Services

  • Small Office IT Outsourcing Firm
    Top Quality Small Business Server Migration Specialists

    Progent offers businesses of any size world-class network remote or onsite consulting for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also offer security expertise for businesses ranging from the small office to the global enterprise.

  • ASA Firewall with Firepower IT Services 24 Hour Consultant Cisco Firepower 4000 Series Firewalls
  • Amazon MWS integration Designer Amazon Marketplace Web Service Integration Companies
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  • Microsoft System Center Operations Manager Consultants
    MOM 2007 Technology Consulting

    Mid-sized companies can get all the advantages of Microsoft Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier network support professionals. Thanks to Progent's economically priced IT support packages, medium-size organizations can choose a simple co-sourcing package based on System Center Operations Manager with server monitoring, automated alerts, comprehensive reporting, Help Desk support, and online troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide mid-size business information systems enterprise-class availability, protection and productivity.

  • Best Solution Provider Progent's Management Team Progent Management Team Computer Support Consultants

  • High Availability Support and Integration
    SCVMM Migration Network Consultant

    Progent can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your business to upgrade from a legacy release of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM environment to make sure you realize the highest possible return on investment.

  • Biggest On-site Support Cisco ASA 5500 Firewalls 24-7 Technical Support ASA 5550 Firewall
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    After Hours Consulting Exchange 2007 Server

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  • Small Business Information Technology Manager
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  • Call Desk Outsourcing Services Online Technical Support Desktop Help Desk Services Support and Integration

  • Antispam Support and Help
    Postini Services

    E-Mail Guard by Postini offers continually updated spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your business is too small to qualify for a regular Postini license, you can still have access to Postiniís Perimeter Management services via Progentís E-Mail Guard anti-spam and antivirus aggregation program. Progentís expert e-mail security consultants can help you develop an email protection plan that includes antispam and anti-virus technologies and policies.

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    Android and Exchange integration On-site Technical Support

    Progent's veteran team of network consultants and application experts have years of experience delivering remote and onsite support for businesses of any size who need to integrate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of know-how to resolve technical issues that involve numerous vendors and that entail a combination of older and current technology. Progent provides cost-effective online technical support to help you with any facet of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management services to help you finish strategic network initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets securely and productively.

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  • Exchange Server 2003 Upgrade Specialists Emergency Exchange 2003 Computer Consultants
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  • Microsoft Certified Partner SQL 2008 Reporting Services Specialists
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    Progent's Microsoft-Certified SQL consultants offer a range of support services to help small and midsize companies to plan, configure, manage, and repair MS SQL Server 2008 solutions in order to get the maximum competitive benefit from this advanced database management technology. Also, Progent can provide consulting expertise for network infrastructure, company-wide security, and custom software development to increase the business value of your information investment.

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    Progent is one of the most experienced IT support companies for integrating email systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get the full advantages of Exchange Server 2000 under common situations including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.

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    Cisco's {Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, improving wireless uptime with fast auto-failover, and strengthening security by detecting threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller technology.

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    Progent offers national remote phone support and consulting services for companies who run Apple Mac networks or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts can provide Apple macOS and Mac OS X clients a range of services such as desktop support, migration to the most recent edition of OS X from legacy editions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or migrating to iCloud. Remote technical support provides optimum leverage for your IT dollar by extending user efficiency and limiting the time charged for computer analysis and repair. Sophisticated online access utilities and skilled technicians and consultants allow Progent to solve most network issues without squandering time and expense by going to your site. In most of situations your network problems can be remediated over the phone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISM certified security professionals to assist with the most challenging system issues.

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    Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide companies of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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    Progent's Intune consultants can help you to assess the strategic value of adopting Microsoft Intune for administering your portable devices including laptops, phones, and tablets based on Windows, iOS, and Android. Progent can help you to configure policies, set up pilot systems to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune solution.

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    Progentís IT outsourcing services provide affordable computer consulting for mid-size businesses. Whether it includes designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or creating a web-based business application, outsourcing your IT technical services can reduce costs and minimize uncertainties, allowing IT service expenses to grow in a more moderate and manageable manner than is feasible by amassing a bulky, all-purpose in-house network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a secure and robust system architecture for your critical Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server.

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    Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the net operational costs of managing and configuring software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to advising you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks involving processes that Feature Packs are designed to streamline. Progent's adoption and update services can minimize spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can show you how to define sensible procedures and standards to manage PDAs and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that includes policies, procedures and technologies to keep your IT network safe.

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    Our compensation model is based on revenue sharing, so similar to working as a freelance contractor, your earnings are directly tied to your work effort. Some Progent consultants focus on lifestyle issues and elect to work at an easy pace, utilizing our self-determined schedule to pursue individual enthusiasms such as mountain biking, car racing, skiing, fishing, travel, or spending private time with family and acquaintances. Others use the chance to earn major dollars via lots of work and long days. Progent fully encourages either end of the spectrum and any point in the middle.

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    Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by reducing the effect of RF congestion, enhancing wireless uptime with fast failover, and strengthening security by identifying threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller technology.

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    Progent offers consulting for security auditing products such as LANguard from GFI for performing a set of automatic system auditing scans to identify possible security problems. Progent has extensive knowledge of network analysis tools and can show you how to make sense of testing reports and react effectively. Progent can show you how to design security into your business processes, install auditing software, define and deploy a protected system architecture, and suggest policies to maximize the security of your network. Progent's security engineers are available to assist you to configure a firewall, design safe remote access to email and data, and integrate virtual private network. Progent's qualified security experts can also test the protection of web-based software and can conduct extensive information security tests of company-wide security to validate your company's compliance with important industry security standards including FISMA, NIST, and ISO 17799.

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    Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their market, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.

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    Progent's remote access and wireless synchronization experts can assist you to design and deploy secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your IT network, enabling you to improve the productivity of your off-site workforce.

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    Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with similar features but which uses your own storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to help your business to design, configure, operate and troubleshoot a BDR solution built on Barracuda technology.

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    Progent's Cisco-certified CCIE experts can assist organization to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move efficiently from outdated appliances to modern models.

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    Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified control of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT ecosystems that span local offices, data centers, and cloud resources.

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    Remote management cards give network managers full control over a server without the need for an on-site visit. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and support a fault-tolerant business network that includes remote server management cards and Progent can use these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a variety of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.

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    Our compensation structure is based on revenue sharing, so just like being a freelance contractor, your income is entirely tied to your generated revenue. Certain Progent support staff stress quality of life and elect to work at an easy pace, using our flexible schedule to pursue individual pursuits like hiking, motorcycle racing, skiing, fishing, travel, or sharing private time with family and friends. Other consultants use the opportunity to earn big dollars via hard work and long hours. Progent fully encourages either end of the spectrum plus everything in the middle.

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    Progent can assist your business to design and implement a smooth transition from a UNIX-based IT system to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you preserve your data and minimize productivity discontinuity by developing an efficient migration plan that protects your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition support services available from Progent include evaluation of existing infrastructure, transition strategy and validation, MS Exchange migration support, data and application software migration, and processor and mass storage transition and consolidation.

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    Progent's Cisco-certified wireless networking experts offer remote and onsite consulting and troubleshooting services to assist you to design, install, administer, optimize, and debug wireless networks that utilize Cisco's Meraki access points. Progent can also help your organization to design and deploy hybrid environments that integrate on-premises and cloud-hosted resources and that deliver seamless connectivity, enhanced protection, unified management, and consistent performance for all your mobile and desktop devices.

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    Progent offers quick access to the skills of seasoned Wi-Fi specialists who can help you to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your company and help you to plan, install, maintain, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to choose, provision, and place Ubiquiti UniFi wireless APs for your required signal coverage and performance.

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    Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, software development, and technical support services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a cohesive information management solution.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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    Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting engineers under your own service brand as a transparent arm of your network consulting team.

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    Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid topologies that utilize local IT assets along with public clouds. To assist you to integrate public cloud services with networks, Progent can provide a variety of cloud migration support services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.

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    Fortinet next-generation firewalls are leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to integrate your Fortinet FortiGate security appliances to safeguard all your IT assets at the network edge, within the data center core, at branch locations, and in the cloud.

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    Progent provides national remote phone support and troubleshooting services for businesses who operate Apple Mac OS X networks or whose IT systems feature a combination of macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and OS X users a variety of IT services such as desktop assistance, upgrading to the latest version of OS X from legacy versions of Apple macOS and OS X, plus help with macOS and Mac OS X applications. Progent can also assist your business with iPhone and iPad integration and management, or migrating to iCloud. Remote network consulting provides optimum return for your IT dollar by preserving client productivity and shortening the hours charged for computer repair services. Advanced remote access tools and experienced technicians and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your location. In most of cases your network problems can be remediated by telephone or via a combination of phone support and remote network analysis. Progent can make available Cisco CCIE network engineers and CISM certified security professionals to assist you with the most challenging network problems.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than 25 years of experience assisting manufacturing and service organizations to manage supply chains and improve the efficiency of key business processes to get products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that spans from as-needed advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration.

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    Progent's Juniper Networks-authorized network consultants can help your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from outdated devices to current releases. Progent's Junos OS engineers can also offer expertise with Juniper's flagship network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage networks that include a combination of Juniper's OS platforms.

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