Progent: Technology Solutions for the Progressive Enterprise
Progent San Jose HeadquartersFor more than 20 years, Progent's IT experts have been the premier source of affordable integration, troubleshooting and development services for networks that incorporate technologies from Microsoft, Cisco, Apple, Linux, VMware, Palo Alto Networks, and other leading vendors. Progent is unique in offering fast online access to top-tier experts and has delivered online help to clients in every state in the U.S.

Headquartered in San Jose in the heart of California's Silicon Valley, Progent has also assembled full-service consulting teams capable of providing onsite expertise in dozens of metropolitan areas across the U.S. and Canada including New York City, Dallas, Atlanta, Pittsburgh, Seattle, Los Angeles, Miami and Toronto.

Whether your business needs quick guidance for configuring a VPN connection, wants project management help in rolling out a new release of Exchange, or requires seamless integration with Azure, AWS, or Google cloud services, Progent is the smart and affordable choice for supplementing your in-house IT staff with certified world-class talent.

IT Support Models to Match Your Needs and Budget
Progent offers a range of IT support models to meet virtually any client's technical needs and budget. If you're looking for occasional guidance from a subject matter specialist or urgent support from a desktop technician or network infrastructure engineer, Progent offers online access to seasoned IT experts at a per-minute billing rate. If you want turn-key outsourcing of a specific area of network management such as backup/recovery or active security monitoring, Progent offers the extensive ProSight suite of managed services, which are available on a subscription basis for a low monthly rate. Progent also offers specially priced packages of one-time services such as ransomware vulnerability assessment or stealth penetration testing. Progent's expertise in online support and troubleshooting and Progent's investment in the industry's most advanced remote monitoring and management (RMM) tools allow smaller organizations with little if any fulltime IT staff to benefit from the same level of support as major enterprises with large IT management and support organizations.

Remote Possibilities
Traditional delivery of IT support services to small businesses is based on the efforts of a local consultant on whom a client company relies for virtually all network assistance. This onsite model is fraught with problems due to the absence of a complementary remote support organization. Many issues that could be resolved immediately via a skilled team of remote support engineers are often unnecessarily prolonged while waiting for a local consultant to show up in person. The resulting losses in productivity are often compounded by a cost structure that typically requires minimum onsite charges that can turn a 10-minute problem into a 2-hour invoice. Progentís business model of billing by the minute for a la carte consulting and charging only for service actually delivered allows Progentís remote support experts to solve hundreds of small problems daily at the lowest possible cost. Further, the confidence of having ready access to a large team of network professionals makes it feasible for small organizations to take on strategic IT projects like cloud integration that they might otherwise shy away from for fear of having inadequate technical resources.

Progent's Value Proposition
Progent has built a roster of top technology experts across the US and Canada. Many IT support organizations have pursued a path of cost reduction by outsourcing expertise to countries where labor is cheap but where language and cultural barriers pose significant challenges to providing effective support. Progent has succeeded by leveraging a proven, state-of-the art virtual office infrastructure and an efficient remote support model to provide one of the best value propositions available to small and mid-size businesses. Progentís engineers know how to work effectively with a companyís in-house support personnel to deliver fast solutions that minimize both consulting fees and lost productivity due to network downtime.

In-depth Expertise Saves Time and Money
Progent's team of more around 200 consultants includes IT generalists together with subject matter experts (SMEs), making it possible for clients to get the most efficient and cost-effective IT support possible. Rather than having IT generalists flail around with niche technologies with they may have little experience, Progent's first-level support personnel can escalate problems to veteran consultants. We draw on their deep technical knowledge to deal with complex issues. We follow industry best practices to provide solutions that build a solid foundation for todayís requirements and future growth.

ProSight Managed Services Available from Progent
Progent has partnered with world-class network management technology companies to create the ProSight family of remote network monitoring and services management. These subscription-based service offerings are designed to provide small and mid-size businesses with budget-friendly, enterprise-class solutions for all major aspects of network management, cybersecurity, and information assurance.

Download the About Progent Backgrounder
To view or download the About Progent backgrounder in PDF format, click:
About Progent backgrounder. (PDF - 226 KB)

Contact Progent for IT Consulting or Troubleshooting Expertise
If your business needs IT consulting services:
Call 800-993-9400 or visit Contact Progent.

For urgent troubleshooting or desktop support or to find out how to get in touch by phone with a Cisco-certified CCIE for fast assistance with your network infrastructure, visit Progent's Urgent Support.



An index of content::

  • 24-7 Firewall Technical Support Services Oregon - Portland, OR, Salem, OR, Eugene, OR, Gresham, OR Network Security Auditor Security
  • 24-7 Telecommuters Consulting and Support Services near me in Washington - Connectivity Solutions Guidance City of Washington At Home Workers Expertise near Washington - Set up Consulting Washington District of Columbia
  • Small Business Professional
  • After Hours Columbus Locky Crypto-Ransomware System-Rebuild Columbus, GA Columbus, Muscogee County Columbus Phobos Crypto-Ransomware Business Recovery
  • Award Winning CISSP Network Consultants Maryland Cybersecurity Firm Firewall
  • Small Office Consulting Organization
  • Barra da Tijuca MongoLock Crypto-Ransomware File-Recovery Immediate Barra da Tijuca Maze Crypto-Ransomware Removal State of Rio de Janeiro
  • Bellevue At Home Workforce Collaboration Solutions Consulting and Support Services King County Washington Emergency At Home Workforce Bellevue Expertise - Collaboration Solutions Guidance King County Washington
  • BlackBerry Wireless Online Support Consultants BlackBerry BPS
  • Small Business Data Recovery
  • CISM Consulting Part Time Jobs Mobile Bay, Alabama From Home Job Network Security Consultant Mobile, America
  • CISSP Security Tech Services San Diego County California Firewall Cybersecurity Companies San Diego Carlsbad San Marcos
  • Corpus Christi, TX IT Services Microsoft SharePoint Server 2013 Microsoft SharePoint 2010 Setup and Support Corpus Christi Kingsville
  • Durham North Carolina Remote Workforce Consulting and Support Services nearby Durham - Cloud Integration Solutions Consulting Experts Remote Workers Expertise in Durham - Cloud Integration Systems Consulting
  • Emergency Remote Workforce Guidance near me in Spokane - Video Conferencing Systems Consulting Services Spokane County Washington Work from Home Employees Spokane Consulting and Support Services - Voice/Video Conferencing Solutions Expertise Spokane
  • Eugene Firewall Consultant Firewall Security Tech Services Eugene, OR
  • Exchange Server 2013 Service St Louis, United States Microsoft Exchange Server 2007 Network Engineer St Louis, MO

  • System Center OpsMgr 2012 Technology Consulting
    Support Outsourcing Microsoft SCOM 2012

    Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and fixing System Center Operations Manager environments and offer companies of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to remediate critical problems detected by SCOM 2012.

  • Fargo At Home Workers Conferencing Systems Assistance Fargo, North Dakota Fargo Remote Workers Conferencing Systems Consulting and Support Services Fargo-Bismarck, North Dakota, United States

  • CISSP Certified Cybersecurity Consult
    CISSP Certified Information Security Officer Consultant

    Progent's CISSP-certified network security consultants can assist organizations of all sizes with any aspect of information system security. Progent can implement efficient security systems that guard a small business from advanced malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing IT resources spread across multiple physical datacenters and various clouds.

  • Firewall Cybersecurity Company Hillsborough County New Hampshire CISSP Network Consulting Manchester New Hampshire, US
  • IT Support Glendale-Maricopa County Glendale-Peoria Small Business IT Consultants
  • Joinville, Brazil Expert Outsourcing Companies Joinville, SC
  • Largest Exchange 2003 Server Integration Group Norfolk Virginia Beach, United States Exchange 2003 Server Network Consulting Group Norfolk Chesapeake
  • Memphis, TN At Home Workforce Expertise in Memphis - Help Desk Augmentation Guidance Memphis Offsite Workforce Call Desk Solutions Consulting Services Memphis

  • 24-Hour Dynamics GP/Great Plains IT Consultants
    Professionals Microsoft Dynamics GP ERP

    Dynamics GP allows you to grow and manage your business more efficiently by offering easy availability of strategic data and a fast ROI. Dynamics GP confers major productivity benefits including its ability to extend the presence of your organization, handle your financials, computerize financial operations, unify procedures throughout your company, improve inventory control, enhance order accuracy, grow sales and shorten turnaround time, and increase cash flow. Progent can show you how to configure and manage a reliable, secure server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains support professionals to help you derive all the advantages of your Dynamics GP/Great Plains business management system.

  • Microsoft SQL Server 2017 Network Installations Santa Monica-Brentwood, United States SQL Server Small Business IT Consulting Companies Santa Monica, CA
  • Microsoft and Cisco Technology Providers Waco Small Business Network Information Technology Consulting Waco Texas
  • Modesto Offsite Workforce Help Desk Solutions Guidance Waterford, Newman, Hughson CA Remote Workforce Modesto Assistance - Help Desk Call Center Outsourcing Consulting and Support Services Ceres, CA
  • New Orleans, Louisiana Information Technology Consulting Group Louisiana Migration Company

  • XenApp Windows Application Delivery Professionals
    Presentation Server Professionals

    Progent's Citrix experts can help you to design, install, manage, and support a virtual Windows application delivery solution based on XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to administer and support an off-site datacenter that features high availability, advanced security, and fast recovery.

  • Nexus 6000 Switch IT Services Nexus Switch FabricPath Configuration
  • Offsite Workforce Expertise nearby Bristol - Endpoint Management Systems Consulting Services Bristol 24x7 Bristol At Home Workforce Endpoint Management Systems Consulting and Support Services Bristol, England
  • Queensland At Home Workers Brisbane Consulting Services - Collaboration Systems Consulting Experts At Home Workforce Brisbane Consulting Services - Collaboration Technology Consulting and Support Services Brisbane

  • Linux Online Troubleshooters
    Linux Online Consultancy Services Group

    Progent offers national urgent phone support and consulting services for businesses that operate environments based on versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Online IT help offers maximum leverage for your information technology budget by extending user productivity and limiting the time charged for network analysis and repair. Advanced online access tools and skilled service specialists and engineers allow Progent to solve most network problems without wasting time and money by traveling to your location. In most of cases your IT problems can be remediated over the phone or through a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist you with the toughest system issues.

  • Server Help Small Business
  • Remote At Home Workers Consulting and Support Services - Allen - Network Security Solutions Expertise Lehigh County Pennsylvania 24-Hour Remote Workers Assistance near me in Allen - Endpoint Security Systems Consulting Allentown Bethlehem Easton

  • Consultancy IT Support Outsourcing
    IT Outsourcing Services Engineers

    Progent is organized provide comprehensive remote support for all major technical areas associated with todayís small company information systems and offers a variety of strategic, as-needed services including a temporary Chief Information Officer to offer senior-level planning and budgeting capability, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for critical projects like office moves orOS upgrades, Cisco-certified consultants for building and maintaining fast and robust infrastructure, certified security specialists to ensure data safety and compliance, disaster recovery experts to help design business continuity plans, and software developers to write, enhance, or repair mission-critical applications.

  • Remote Workers Consulting nearby Detroit - Collaboration Systems Consulting Services Detroit Remote Workers Collaboration Technology Guidance Wayne County Michigan
  • Sebastopol CA Network Design Cisco Santa Rosa Cisco Consulting Organization

  • Top Quality Integration SCCM Application Management
    SCCM Site Hierarchy Consulting

    Configuration Manager automates software deployment and updating, centralizes security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health reporting, enables safe self service, and delivers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist businesses of any size with any facet of planning, installing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid networks.

  • System Center MOM Services System Center MOM Consulting

  • SCVMM 2012 Templates IT Consulting
    SCVMM 2012 Virtual Switch Remote Support Services

    Progent can assist businesses of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to migrate from an older version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM environment so you realize the highest possible return on investment.

  • Tampa MongoLock Crypto-Ransomware Remediation Tampa Florida Emergency Tampa Snatch Ransomware System-Rebuild Tampa Florida, United States
  • Thousand Oaks Crypto-Ransomware Virus Readiness Thousand Oaks Moorpark, US Thousand Oaks Ransomware Preparedness Thousand Oaks, United States

  • Office 365 and iPhones Network Consultants
    Hybrid Office 365 solutions IT Services

    Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other Exchange components to reduce hardware costs and administrative hassle. You can deploy Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, implement an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.

  • Tucson Arizona Ransomware Hot Line Ransomware Cleanup and Restore Tucson
  • Tukwila Offsite Workforce Backup Systems Consulting Tukwila-Lakewood, WA Tukwila At Home Workers Backup Solutions Consulting and Support Services Tukwila-Renton , WA
  • UNIX Migration Consultants Solaris-Windows Upgrade Help
  • Urgent Vacaville Crypto-Ransomware Remediation Fairfield Vacaville 24/7/365 CryptoLocker Repair Vacaville California
  • Valencia Avaddon Crypto-Ransomware Settlement Expertise Valencia Valencia Ryuk Ransomware Settlement Experts

  • © 2002-2021 Progent Corporation. All rights reserved.