Progent: Technology Solutions for the Progressive Enterprise
Progent San Jose HeadquartersFor more than 20 years, Progent's IT experts have been the premier source of affordable integration, troubleshooting and development services for networks that incorporate technologies from Microsoft, Cisco, Apple, Linux, VMware, Palo Alto Networks, and other leading vendors. Progent is unique in offering fast online access to top-tier experts and has delivered online help to clients in every state in the U.S.

Headquartered in San Jose in the heart of California's Silicon Valley, Progent has also assembled full-service consulting teams capable of providing onsite expertise in dozens of metropolitan areas across the U.S. and Canada including New York City, Dallas, Atlanta, Pittsburgh, Seattle, Los Angeles, Miami and Toronto.

Whether your business needs quick guidance for configuring a VPN connection, wants project management help in rolling out a new release of Exchange, or requires seamless integration with Azure, AWS, or Google cloud services, Progent is the smart and affordable choice for supplementing your in-house IT staff with certified world-class talent.

IT Support Models to Match Your Needs and Budget
Progent offers a range of IT support models to meet virtually any client's technical needs and budget. If you're looking for occasional guidance from a subject matter specialist or urgent support from a desktop technician or network infrastructure engineer, Progent offers online access to seasoned IT experts at a per-minute billing rate. If you want turn-key outsourcing of a specific area of network management such as backup/recovery or active security monitoring, Progent offers the extensive ProSight suite of managed services, which are available on a subscription basis for a low monthly rate. Progent also offers specially priced packages of one-time services such as ransomware vulnerability assessment or stealth penetration testing. Progent's expertise in online support and troubleshooting and Progent's investment in the industry's most advanced remote monitoring and management (RMM) tools allow smaller organizations with little if any fulltime IT staff to benefit from the same level of support as major enterprises with large IT management and support organizations.

Remote Possibilities
Traditional delivery of IT support services to small businesses is based on the efforts of a local consultant on whom a client company relies for virtually all network assistance. This onsite model is fraught with problems due to the absence of a complementary remote support organization. Many issues that could be resolved immediately via a skilled team of remote support engineers are often unnecessarily prolonged while waiting for a local consultant to show up in person. The resulting losses in productivity are often compounded by a cost structure that typically requires minimum onsite charges that can turn a 10-minute problem into a 2-hour invoice. Progentís business model of billing by the minute for a la carte consulting and charging only for service actually delivered allows Progentís remote support experts to solve hundreds of small problems daily at the lowest possible cost. Further, the confidence of having ready access to a large team of network professionals makes it feasible for small organizations to take on strategic IT projects like cloud integration that they might otherwise shy away from for fear of having inadequate technical resources.

Progent's Value Proposition
Progent has built a roster of top technology experts across the US and Canada. Many IT support organizations have pursued a path of cost reduction by outsourcing expertise to countries where labor is cheap but where language and cultural barriers pose significant challenges to providing effective support. Progent has succeeded by leveraging a proven, state-of-the art virtual office infrastructure and an efficient remote support model to provide one of the best value propositions available to small and mid-size businesses. Progentís engineers know how to work effectively with a companyís in-house support personnel to deliver fast solutions that minimize both consulting fees and lost productivity due to network downtime.

In-depth Expertise Saves Time and Money
Progent's team of more around 200 consultants includes IT generalists together with subject matter experts (SMEs), making it possible for clients to get the most efficient and cost-effective IT support possible. Rather than having IT generalists flail around with niche technologies with they may have little experience, Progent's first-level support personnel can escalate problems to veteran consultants. We draw on their deep technical knowledge to deal with complex issues. We follow industry best practices to provide solutions that build a solid foundation for todayís requirements and future growth.

ProSight Managed Services Available from Progent
Progent has partnered with world-class network management technology companies to create the ProSight family of remote network monitoring and services management. These subscription-based service offerings are designed to provide small and mid-size businesses with budget-friendly, enterprise-class solutions for all major aspects of network management, cybersecurity, and information assurance.

Download the About Progent Backgrounder
To view or download the About Progent backgrounder in PDF format, click:
About Progent backgrounder. (PDF - 226 KB)

Contact Progent for IT Consulting or Troubleshooting Expertise
If your business needs IT consulting services:
Call 800-993-9400 or visit Contact Progent.

For urgent troubleshooting or desktop support or to find out how to get in touch by phone with a Cisco-certified CCIE for fast assistance with your network infrastructure, visit Progent's Urgent Support.



An index of content::

  • 24-7 Urgent Network Security Consultant Morgan Hill Cisco CCIE Online Support Morgan Hill California

  • Repair Cisco VoIP
    Upgrade Cisco Firewall

    Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.

  • 24/7 BlackBerry Synchronization Server Recovery BlackBerry Enterprise Server Network Service Modesto California
  • 24/7 Buffalo Immediate Crypto Removal Consulting Buffalo Erie County New York, America Emergency Buffalo Ransomware Removal
  • Small Office Computer Tech
  • 24x7 SharePoint Management Providence, Providence County, Rhode Island SharePoint Small Business Network Consulting Group Rhode Island - Providence, RI, Warwick, RI, Cranston, RI
  • Alpharetta Telecommuters Security Solutions Guidance Alpharetta Teleworkers Security Systems Consulting Alpharetta-Roswell

  • Internal Network Security Inventory Consulting
    Information Risk Evaluation Professional

    Progent offers small organizations two specially designed security inventory scanning packages that include, at a set fee, remotely managed inventory scans of your network security profile which are analyzed by certified security specialists who assess the results of the scan, present unbiased summaries of your existing network security, and offer suggestions for improvements. Progent offers two non-overlapping security inventory scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while offering enterprise-quality evaluations of your IT network's vulnerability to attack.

  • Altaro VM Backup and vCenter Consultant Services Online Technical Support Altaro VM Backup Integration
  • Small Office Network Consult
  • Anchorage Work at Home Employees Collaboration Solutions Consulting Services Anchorage Alaska Remote Workforce Guidance in Anchorage - Collaboration Technology Consulting Anchorage Dimond Center
  • Anti-Spam Technology Consulting Services Postini Technology
  • Arlington, County Microsoft and Cisco Remote Consulting Networking Firm Microsoft and Apple County Virginia
  • Aurora, CO Technology Consulting Aurora, Colorado Network Integration
  • Austin Offsite Workforce Cybersecurity Systems Expertise Austin, TX Offsite Workforce Austin Assistance - Security Systems Assistance Austin Texas
  • Award Winning The Woodlands-TheWoodlands Consultants Emergency Computer System Consultant The Woodlands-TheWoodlands
  • BlackBerry BPS On-Call Services State of Rio de Janeiro Top Quality BlackBerry Enterprise Server Small Business Outsourcing IT Rio de Janeiro, Centro
  • Broomfield Offsite Workforce Cloud Integration Solutions Consulting and Support Services Broomfield Broomfield At Home Workers Cloud Integration Solutions Consulting Services Broomfield-Boulder
  • CISSP Network Security Evaluation Sydney, New South Wales Security IT Services
  • CISSP Security Services South Australia Firewall Network Security Evaluation Adelaide, SA
  • Colocation Center Technical Support Firms Newark, Essex County Business Computer Server Companies Data Center Newark
  • Computer Consulting Microsoft Windows Server 2016 Puerto Rico Best Windows Server 2012 Small Business Computer Consulting Firms
  • Configure Cisco CCIE Ventura County Urgent Network Implementation Consulting Companies San Buenaventura
  • Consulting Expertise for Hayward Network Support Providers San Leandro, CA Consulting Expertise for Network Support Organizations near me in Hayward - Transparent Temporary Support Team Assistance San Leandro, CA
  • Small Business Network Installation
  • Denver-Commerce City Software Support Denver, Colorado Consultant
  • Edison Designers Biggest MS Certified Edison-South Brunswick Tech Consulting

  • Amazon MWS integration Development Group
    Amazon MWS development Integration

    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

  • Emergency Montreal Crypto Remediation Montreal Montreal Locky Crypto Cleanup Montreal
  • Exchange Migration Companies San Juan Microsoft Exchange Server 2013 Software Consultants San Juan
  • Exchange Server 2013 Migration Exchange Server 2013 Manage Lima
  • Small Business Information Technology Consultants
  • Glendale Remote Workforce Call Desk Solutions Consultants Garland, TX Glendale Work from Home Employees Help Desk Call Center Augmentation Consulting Garland Centerville

  • Private Cloud Solutions Professional
    Private Clouds for Small Businesses Consultant

    Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting group to provide small companies with a complete IT outsourcing alternative that improves network availability and protection, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical business application servers hosted in a secure and fault tolerant facility on a fast, high-availability virtual machine configured and supported by Progent's computer service experts.

  • Integration Support Redhat Linux, Solaris, UNIX Albany New York Slackware Linux, Solaris, UNIX Setup and Support Albany

  • Small Business Technical Support Firm
    Small Office Small Office IT Consulting

    Progent provides the help of Microsoft and Cisco-Certified network support experts to offer clients economical alternatives to help businesses maximize the benefits of Microsoft and Cisco products. For environments that range from small offices to nationwide enterprises, Progent's network consultants can show you how to improve your information system's e-mail architecture, security, reliability, performance, and IT management.

  • Jefferson County Kentucky Windows 2008 Server Consultant Small Office IT Consulting Services Windows Server 2019 Louisville International Airport SDF
  • Largest Cisco Design Company Washington DC Cisco Systems Consultant City of Washington
  • MCSE Remote Engineer Remote Support Job Glendale, CA, United States CISA Consulting Contractor Job Glendale, CA, United States
  • Small Office Network Setup
  • Madison Designer Cisco System Consultants Cisco Madison Baraboo
  • Mandrake Linux, Solaris, UNIX Support Outsourcing Cotati, Windsor CA Mandrake Linux, Sun Solaris, UNIX Remote Troubleshooting

  • Office 365 mail flow Consultants
    On-site Technical Support Office 365 and on-premises Exchange

    Microsoft allows you to create transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.

  • Microsoft Certified Partner Intune SCCM Integration Support Services Top Quality Intune Computer Consulting
  • Microsoft Dynamics GP Reseller - Honolulu - Installation Support Services Honolulu MS Dynamics GP-Software Reporting Consultants Honolulu, HI

  • Microsoft ISA 2004 Server Professionals
    Microsoft ISA 2004 Server Remote Consulting

    Progent's certified ISA Server consultants have extensive backgrounds developing ISA Server-based security solutions for information systems with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

  • Microsoft Exchange Server 2013 Network Consulting Service Lincoln Nebraska Exchange 2010 Server Online Support Services Lincoln Seward County
  • Microsoft Great Plains Support Services 24/7 Integration Firm Great Plains
  • Microsoft SQL 2008 Setup SQL 2012 Providers Sorocaba
  • Microsoft SharePoint Server 2013 Support Outsourcing Fremont California Microsoft SharePoint Online Support
  • Migration Consultant Sun Solaris Sun Solaris Upgrading
  • Montgomery, Alabama Network Consulting Services 24-Hour Montgomery, Alabama Small Office Computer Consulting
  • Network Consulting Positions Martinez CA, U.S.A. Subcontractor Job Microsoft MCP Consulting Lafayette, CA
  • Network Design and Configuration Alexandria, Virginia Alexandria-Annandale Outsourcing Companies
  • Offsite Workforce Assistance - Mission Viejo - Management Systems Guidance Mission Viejo, California Mission Viejo Offsite Workforce Management Solutions Guidance
  • Offsite Workforce Garland Expertise - Management Solutions Consulting and Support Services Garland Centerville Remote Workforce Garland Expertise - Endpoint Management Solutions Consulting and Support Services Garland Centerville

  • Security Services Juniper Junos J-Web
    Juniper Junos Management Security Firms

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Pasadena IT Staffing Temps Services Harris County Texas Pasadena IT Staffing Temps Help Pasadena
  • Remote Workers Nashville Consulting Experts - Management Tools Consulting Experts Nashville Tennessee At Home Workers Nashville Consulting Experts - Management Systems Consulting Experts Nashville
  • Remote Workforce Charleston Consulting - Integration Solutions Consulting Experts Charleston South Carolina Offsite Workforce Charleston Expertise - Connectivity Solutions Expertise Charleston Mount Pleasant
  • Security Consulting Companies Microsoft Exchange Livermore, CA Network Consult Windows Security Dublin, CA, United States
  • Security Security Audit Services San Mateo, CA, US CISSP Protecting Foster City, CA, United States
  • Setup and Support MacOS and Windows Mac and Windows Active Directory Setup and Support
  • Small Office Solutions Provider
  • SharePoint 2010 On-site Support Miami Beach Microsoft SharePoint 2010 Online Support Miami Beach FL, America

  • Specialists Microsoft Teams Web Apps Server
    Microsoft Teams AD Federation Services Consultancy

    Progent can help you to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

  • SharePoint Small Business Computer Consulting Pennsylvania SharePoint Network Solutions Philadelphia Pennsylvania
  • Southlake-Flower Mound, US Information systems Security Outsourcing Security Firewall Audit Security Southlake-Irving

  • Cisco Firepower AMP Support Services
    Cisco Firepower NGIPS Technical Consultant

    The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, administer and troubleshoot firewall solutions built around ASA firewalls with Firepower Services.

  • Specialists for Santa Rosa Network Service Firms Santa Rosa Healdsburg CA Consulting Support for Santa Rosa Computer Support Companies
  • Supplemental Network Support Staffing Support Consultants Hartford Temporary IT Staffing Help Hartford Manchester Southington New Britain
  • CISSP Certified Security Network Support Companies Small Business
  • Support Outsourcing 802.11x Wi-Fi Site Survey Largest Wireless Site Survey Online Troubleshooting
  • Telecommuters Consulting near Saddle Brook - Infrastructure Guidance Saddle Brook-Elmwood Park, NJ Saddle Brook Offsite Workforce Setup Assistance Saddle Brook-Elmwood Park

  • scom 2016 Nano Server integration Support and Setup
    Technical Consultant scom 2016 Operations Management Suite integration

    System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable uptime for key workloads by offering centralized, cross-platform tracking of IT infrastructure deployed across on-premises datacenters and cloud environments. Progent's consulting group offers world-class remote and onsite support to help organizations of any size to plan, implement, tune, update and troubleshoot Operations Manager 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from earlier releases or from different monitoring products, or integrate a variety of monitoring tools into a cohesive IT management solution. Progent can also help you expand your Operations Manager 2016 scope to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

  • Telecommuters St. Louis Consulting and Support Services - Solutions Guidance St Louis, United States St. Louis At Home Workforce Connectivity Solutions Assistance St Louis, MO, USA
  • Thousand Oaks At Home Workforce Voice/Video Conferencing Solutions Consulting Ventura County California Remote Workforce Thousand Oaks Consulting - Voice/Video Conferencing Systems Guidance Thousand Oaks, CA
  • Top Montreal At Home Workers Cloud Integration Technology Expertise Quebec Montreal, QC At Home Workers Montreal Consulting Experts - Cloud Solutions Consulting
  • Small Office Migration
  • Top Ranked CISSP Security Auditing Downers Grove-Oak Brook Firewall Secure Downers Grove-Elmhurst
  • Top Remote Workers Norfolk Consulting and Support Services - VoIP Solutions Consulting and Support Services Norfolk Virginia Norfolk Remote Workers IP Voice Solutions Expertise
  • Ubuntu Linux, Solaris, UNIX Network Consulting Motor City Fedora Linux, Solaris, UNIX Consulting
  • Ventura County California Immediate Small Business IT Consulting Company BlackBerry Redirector Software Consultants BlackBerry BPS Thousand Oaks, Conejo Valley

  • Meraki CMX Remote Support
    Cisco Certified Online Support Meraki MR32 Access Point

    Progent's Meraki Wi-Fi access point experts offer remote and onsite support to assist organizations of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and support Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a seamless ecosystem that provides the same access, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or computing device.

  • Virginia Beach, Southside Dynamics GP (Great Plains) Dealer near Virginia Beach - Upgrade Consultants Dynamics GP-Software Virginia Beach Reseller - Customization Help

  • Technical Consultant Part-Time CIO
    Top Quality Part-Time CIO Consultants

    Progent can provide small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible technology to improve business processes so they match more closely with your business objectives. Your company can develop and implement a well thought out IT plan without incurring the expense of a full-time Chief Information Officer.

  • Webster Short Term IT Staffing Support Services IT Staff Temps for Network Support Groups Webster
  • Wi-Fi IP phone integration On-site Support wireless IP phones and Aironet APs Network Consulting
  • Small Office Computer Systems Consulting
  • Windows 2000 Server Online Help Microsoft Windows 2000 Remote Troubleshooting

  • 24-7 Remote Employees Video Conferencing Network Consultants
    Remote Employees Video Conferencing Support and Integration

    Progent can assist small and mid-size companies to implement and troubleshoot teleconferencing platforms to enable their remote workforce to collaborate efficiently with colleagues and clients.

  • Windows Support Outsourcing 24/7/365 Windows Technology Providers

  • © 2002-2021 Progent Corporation. All rights reserved.