Enterprise Services
Active Directory Help:
Planning, Deployment, and Maintenance
Active Directory Support for Windows Server
Windows Active Directory requires experience to configure efficiently across an enterprise. Progent's Microsoft certified consultants are experts in designing, deploying and troubleshooting complex Microsoft Active Directory (Microsoft AD) installations. Areas of expertise include:
- Progent's Microsoft-certified consultants have extensive experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, corrupted AD objects, clean-up of legacy beta software configuration objects in production AD environment, and repair of failed installations of AD and AD-integrated applications. Progent is also skilled in using 'expert only' AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
- Progent offers expertise in designing an enterprise Active Directory environment with multiple locations and can deliver fast, efficient solutions for fault tolerant architecture, placement of servers and services, and AD server roles.
- Progent can design and implement an optimal DNS configuration that correctly handles internal, external and remote users.
- To save clients the cost of expensive reconfigurations that may be required as a result of poor initial decisions, Progent can help make key early decisions concerning Active Directory naming standards, hierarchical model, IT management structure, utilization and structure of group policy objects, plus security and auditing definitions. Progent can also anticipate the impacts of server and service configurations on functionality and performance.
- Progent can provide assistance in developing and deploying group policy security models that can save significant support resources by effectively controlling the ability of users to make configuration changes.
- To maximize system robustness and availability, Progent's engineers can help create an Active Directory architecture and provide expert implementation that features enterprise class redundancy, fault tolerance, effective data protection systems, and seamless disaster recovery.
- Progent's consultants have experience with a broad variety of scenarios involving Active Directory migrations from legacy NT domain environments, including upgrading of existing NT domains, 'fresh' AD domain migrations, collapsing of multiple domains into a single domain, and creation of sub-domain or multi-domain environments.
- To create a unified directory structure, Progent can help migrate/merge earlier versions of Exchange into an existing Windows Active Directory system.
- In order to avoid disruptions in productivity, Progent can perform seamless multi-site/multi-server Active Directory migrations that are transparent to users.
- Progent can diagnose and resolve complex problems concerning workstation and server authentication in an Active Directory environment.
- The specialists in Progent's Experts Team can implement and support applications integrated with Active Directory by providing Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration, Microsoft Exchange Server 2010 consulting, Exchange Server 2003 migration support, Forefront Threat Management Gateway integration, Microsoft ISA Server support, System Center Configuration Manager planning and integration assistance, and Cisco Unified Communications Manager/CallManager expertise.
- Progent can help architect, plan and mange the migration/merging of an acquired entities Active Directory environment into a single AD structure.
- Progent has world-class expertise implementing and configuring Microsoft Operations Manager to monitor the health and operations of a complex Active Directory environment.
- For enhanced security, Progent can provide assistance designing enterprise-wide security policies and procedures and work with Active Directory configuration to implement such policies.
Windows Server 2008 adds important new or enhanced services to Active Directory. New or improved services and their key features include:
Active Directory Domain Services
These services are an enhanced and renamed version of AD Directory Services. Active Directory Domain Services centralize configuration data, authentication requests, and information about all stored objects. This allows convenient, centralized management of directory-enabled objects. Windows Server 2008 enhancements to Active Directory Domain Services include:
- Auditing improvements
- Fine-grained passwords for more versatile password policies
- A Read-only Domain Controller for environments with marginal security
- Restartable Active Directory Domain Services makes maintenance less disruptive
These services are an enhanced and renamed version of Active Directory Application Mode. Active Directory Lightweight Directory Services (AD LDS) provides an alternative database to store directory-enabled application data, which would otherwise be stored on the AD Domain Services database. By allowing you to keep the security account database on a separate location from the application configuration and directory data, you can streamline replication, simplify the Active Directory schema, and partition the directory structure so that AD LDS services is deployed only to relevant application servers. Windows Server 2008 enhancements to Active Directory Lightweight Directory Services include:
- Install from Media Generation facilitates the creation of installment disks
- Auditing of changes within the directory service
- Database Mounting Tool lets you view snapshots of database information
- Active Directory Sites and Services Support simplifies management of AD LDS replication
- Dynamic List of LDIF files simplifies setting up an AD LDS server
- Recursive Linked-Attribute Queries can follow nested attribute links do find additional properties
These services store the certificates and private keys of people, devices, or services, helping to protect the identity and centralizing access to this information for authorized applications. Enhancements to Active Directory Certificate Services include:
- Enrollment Agent Templates can delegate enrollment agents on a per-temple basis
- Integrated Simple Certificate Enrollment Protocol (SCEP) allows certificates to be issued to network appliances such as routers
- An Online Responder reduces network traffic when clients validate certificates
- Enterprise PKI (PKI View) is a new management tool that facilitates the management of Certification Authority (CA) hierarchies
These identity access services help authenticate users from partner organizations and make it easier to integrate trusted and untrusted domain resources. Enhancements to Active Directory Federation Services include:
- Availability As an Integrated Server Role allows Active Directory Federation Services to be managed via Server Manager
- Integration with Microsoft Office SharePoint Server 2007 supports a single sign-in
- Integration with Active Directory Rights Management Services (AD RMS) eliminates the need for AD RMS to be installed in both organizations
- Improved Administration makes it easier for both organizations to configure trust information
These services identify which users have rights to a file and specifies what those rights are (e.g., open, modify, print, forward, etc.). This helps protect data that is distributed to environments that you do not control. Enhancements to Active Directory Rights Management Services include:
- Application Support allows you to install the Active Directory Rights Management Services client on other Windows operating systems.
- Persistent Protection keeps your content secure even when it is outside your network environment
- Usage Policy Templates makes it easy to set usage rights for files with the same rights
Progent's Microsoft-certified consultants offer expertise in the design, deployment, and support of Active Directory solutions for Windows Server 2012 R2 and Windows Server 2008. Progent can also provide Cisco-certified network infrastructure engineers to help you enhance the efficiency and dependability of your wide area network infrastructure. In addition, Progent's CISA, CISM, GIAC, and CISSP certified security professionals can evaluate and test your enterprise-wide security and compliance and recommend improvements appropriate for large-scale, multi-site environments. If you are looking for expert help in designing, deploying or troubleshooting complex Active Directory installations, call Progent at
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System Center 2016 and Office 365 Integration Remote Technical Support
Onsite Technical Support System Center 2016 Data Protection Manager
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Certified network support professionals. With Progent's affordably priced network service packages, small businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company networks enterprise-class reliability, security, and productivity.
Virtual Call Desk Professional
Support Desk Sharing Technology Consulting Services
Progent's Standard Help Desk Services offer a complete solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Support services are offered at a substantial discount from Progent's normal desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
Progent's Management Team Computer Network Consulting company
Progent's Management Team Configuration
Progent's management team consists of seasoned professionals with years of experience providing computer consulting, troubleshooting, and strategic information system planning to organizations ranging in size from startups to global enterprises. Great service requires great people, and Progent is proud to have assembled a management team that can provide customers with the best service value available anywhere.
Professional BlackBerry Exchange
Expert Microsoft Certified BlackBerry BPS Engineer
Progent can provide the expertise of BlackBerry-certified consultants who can assist small companies to plan, administer, and repair BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry expert and minimizing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's proven remote service delivery model, offers small and mid-size companies an efficient solution for incorporating BlackBerry technology seamlessly into their IT network.
Amazon AWS Machine Image Integration
Programming Firms Amazon EC2 security
Progent offers cost-effective online support to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN technology and can show you how to create cloud-centric or hybrid cloud networking models that seamlessly incorporate Amazon AWS cloud services. Progent offers occasional expertise to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.
Cisco ASA Firepower IT Consultants
Online Troubleshooting Firesight
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized management of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to design and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.
Windows 2003 Network Consulting
Services Windows Server 2003
Progent's Microsoft-certified Windows Server 2003 engineers offer computer help and expert consulting services for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows 2003 upgrade, configuration, administration, and support services include network design, deployment, project management, on-site and remote technical support and troubleshooting, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Microsoft Windows 2000 Onsite Technical Support
Microsoft Windows 2000 Computer Consulting
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2K Servers and can streamline network management, provide technical support and repair, and enhance security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up test programs to reduce the technical risk involved with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
Services Slackware Linux
24x7 Redhat Linux Consulting
Progent's Linux support experts offer small and mid-size companies and developers help with managing and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise offers you a convenient single consulting firm to help you create and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Operations Manager Case Study
MOM 2005 Example Application
Before Progent’s MOM-based solution, system problems were handled reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now fix system troubles before they grow to be critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before clients suspect that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class service continuity, security and productivity.
After Hours Juniper SRX100 Router Security Tech Services
Juniper SRX220 Router Security Auditing
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
iPhone and Office integration Online Help
Network Consulting iPhone and Cisco firewall integration
Progent offers cost-effective online assistance to assist you to plan, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for short-term jobs to help you get past occasional technical bottlenecks or major engagements to help you complete large-scale projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or support a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that optimizes the strategic value of your IT system.
Professionals Deduplication
Retrospect for Mac Services
Progent can provide affordable online support from engineers with expertise in a broad range of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux servers and workstations as well as laptops and smartphones. Progent offers help for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help you to design, enhance, or maintain backup solutions for a variety of architectures including on-premises, edge to datacenter, cloud-based, or hybrid.
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