Progent's Microsoft-certified Windows Server 2022 consultants can assist your company to plan and implement an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent's Microsoft certified experts provide small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver critical applications rapidly and automatically to specified workers, reduce product costs and adhere to licensing agreements by understanding patterns of usage, improve Windows protection by improving your knowledge of vulnerability and by installing critical updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by efficiently utilizing the management functions built into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and asset monitoring management including software and appliance inventory.
Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, high-availability system solution that takes into account reliability issues involving a broad array of infrastructure technologies and processes.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN products including the Raptor and VelociRaptor line or show you how to migrate to more recent firewall/VPN technology. Progent can also enable you to create and implement a complete security strategy that can include firewall and VPN appliances and utilities, outsourced security and network protection services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your single source for on-going technical support, administration, training, and security consulting.
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2003 migration plan that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to finish your move quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and IT budget.
Progent's team of Microsoft and Cisco Premier consultants average more than a decade of real-world industry background, in the trenches of network support, executing a broad range of technical tasks for a large array of businesses. Each Progent support professional shares a refined collection of individual best practices that are combined into shared leading practices standards that Progent instills in its support team. This ensures that you get not just world-class technical capability, but also a consultant with proven approaches for applying computer knowledge to solve real-world network problems efficiently.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
This page contains the latest updates on cybersecurity threats, patches, and best practices. Call or email Progent if you need help defending your system against the latest IT security threats.
Progent's support experts in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows systems into cohesive networks with resource sharing and workgroup support. Allowing productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows technology. Progent's experience in Microsoft and Macintosh service makes it possible to provide expert assistance to businesses that depend on these technologies to keep their strategic advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, install, optimize, manage and debug a Wi-Fi solution adapted to your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of IT security. Progent can create efficient cybersecurity solutions that guard a small office against modern malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile users sharing IT resources distributed across a mix of physical sites and public and private clouds.
Progent's Cisco certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent imposes no initialization charge and asks no retainer for services provided during regular business hours. Progent's small granularity avoids large bills for fast repairs so you will not be forced to allow less critical problems to stay unaddressed.
Progent's Citrix consultants can assist your organization to assess the potential strategic value of the available editions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to enhance the responsiveness, availability, consistency, and recoverability of your virtualized network while lowering the cost of equipment and operations and simplifying management tasks.
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other email components to reduce capital costs and management overhead. You can use Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote support to help your organizations to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that fits your business needs and IT budget, carry out a non-disruptive migration from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.
Progent's Microsoft experts provide small and mid-size businesses enterprise-level consulting support for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for change and deployment management. System Center Configuration Manager 2007 is Microsoft's new name for the change management solution previously called SMS Server. Configuration Manager provides a variety of new features to SMS Server including comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager effectively for streamlined OS and application software installation, security patch control, application tracking, and licensing compliance. Progent's engineers can also help your company to migrate smoothly from SMS Server 2003 to System Center Configuration Manager 2007.
Progent's Microsoft certified consultants offers offsite and onsite consulting expertise to assist your company to manage, support, and troubleshoot computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, backup and restore, online access, smartphone and tablet integration, Wi-Fi network design, and remote network monitoring.
Progent offers nationwide remote help and troubleshooting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX and Microsoft Windows technology. Remote IT help provides optimum leverage for your information technology budget by protecting client efficiency and shortening the time billed for computer repair services. Advanced online support utilities and skilled technicians and engineers allow Progent to solve most IT issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISA certified security specialists to help you with the most difficult network problems.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent's Microsoft-certified consultants can provide remote and onsite consulting services for organizations of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms like Cisco UC. Progent's certified network security experts can assist you create and verify a security environment for your Skype for Business deployment that meets regulatory requirements.
The QTS Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if your company is planning on moving your main or offsite backup equipment to Herakles/QTS, Progent offers a variety of budget-friendly consulting services that include colocation relocation, system deployment and upgrades, infrastructure optimization, project management, virtual server expertise, offsite network monitoring, streamlined system management, application programming, business continuity solutions, security evaluation, and the support of the Progent Test Lab.
Progent's Sun Solaris platform support services offer small companies and developers help with administering and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent offers your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise provides you with a convenient single source to show you how to create and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools by SentinelOne to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to address the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.
Progent can show you how to prepare and implement an efficient move to Dynamics GP so that you preserve your information, strengthen your security, modernize your analytics, take full advantage of Microsoft Office support, and minimize productivity disruption by designing and executing a smart migration strategy. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can improve your company reports and business analytics by offering Crystal Reports help, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced 24x7 remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of vital devices.
Progent's ProSight Active Security Monitoring (ASM) incorporates next generation behavior-based machine learning technology from SentinelOne to defend endpoints and servers and VMs against known as well as novel ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Microsoft-certified network experts can help your organization to determine the benefits of Exchange 2010 for your business and can assist you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide quick ROI by increasing your productivity, lowering the cost of equipment and service, streamlining administration, and integrating your vital communications technologies.
If you have a company network with 10 to 50 network users, Progent's IT outsourcing services free your organization from over-reliance on single independent service provider while giving you cost-effective and dependable access to enterprise-class technical expertise. By providing IT consulting help when you require it, providing advanced knowledge for key technologies, delivering value-added services such as 24x7 network monitoring, and billing only for support you receive, Progent gives you an economical way for maximizing the business value of your small business network. Progent is the smart way for small organizations to create and maintain a robust and secure IT network and to benefit from quick access to the skilled help typically available only to businesses who are able to support a large internal IT group.
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and move smoothly from legacy switches to current models.
Progent's certified Windows 2000 consultants can help you enhance the functionality of your existing Windows 2000 Servers and can simplify system management, offer tech support and repair, and strengthen security. Progent can also help you create, justify, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test installations to reduce the obstacles involved with moving to Windows Server 2003 by identifying potential hardware and software compatibility issues.
Progent's Microsoft consultants can provide advanced support in deploying, using and troubleshooting all versions of Microsoft Project Server and can provide a broad range of affordable remote consulting services following proven best practices to assist businesses of all sizes to get all the benefits of this leading platform. Consulting support available from Progent include solution design, installation and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and customized online training.
Progent's experienced ransomware recovery consultants can help you to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Cisco-Premier network management engineers can show you how to run Cisco's network management utilities alongside a selection of powerful third-party applications to build a comprehensive network management strategy to keep your network operating smoothly, fully utilize expensive resources, guard your data, revive quickly from hardware breakdown or deliberate attacks, and enable you to expand or repurpose valuable resources intelligently and economically as your business grows.
Progent can provide fast and affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, build, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication technologies and Oracle Recovery Manager.
Progent's Microsoft certified professionals provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can help your company to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network telephony. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support to assist your company to manage and repair your current Lync 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also assist you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.