Additional Topics of Interest

Offsite Managed Data Backup/Recovery Services Professional
24-Hour Online Consulting ProSight Data Protection Services BDR Solutions

ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.

Exchange 2019 Configuration Consultant Services
Exchange 2019 Configuration Support

Progent can assist your organization in any phase of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing HA architecture for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.

24x7 Azure Active Directory PIM IT Consultant
Azure Active Directory FIDO2 Technical Consultant

Progent’s consultants can assist you to plan and carry out a smooth migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity services for both on-premises and cloud resources.

Private Clouds for Small Businesses Engineers
ProSight Virtual Hosting Consultancy

Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest degree of dependability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting services are based upon mature virtualization technologies that allow small businesses with mixed- platform environments to save dramatically on the expense of capital investments, infrastructure maintenance, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.

Top Ranked Android Active Directory Online Support Services
Android and Skype for Business integration Technical Support

Progent's seasoned team of IT consultants and subject matter experts have extensive experience providing online and onsite assistance for businesses of any size who want to integrate Android phones into their information networks so that users can be productive from anywhere. Progent offers the breadth of skills to resolve network problems that involve numerous vendors and that represent a combination of older and current technology. Progent offers budget-friendly online expertise to assist you with any stage of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management services to ensure that you finish major IT projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid network environments and offers support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or one-on-one training sessions to show you how to manage and use Android phones to maximize their business value.

Service Desk Outsourcing Support Remote Consulting
Biggest Network Support Help Desk Services Specialist

Progent’s Shared Help Desk service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.

Mid-size Office Network Installation
Mid-sized Company Information Systems Firms

Progent provides technical services for medium size companies with 100 to 250 system clients. The medium size business or work group has traditionally been an overlooked segment of the market for network consulting services. The cost structures and service delivery models of large third-party service firms make them too costly for the ordinary small business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT network whose complexity and sophistication are often comparable to the networks of far bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive network monitoring, significantly reduces the network maintenance expenses of a small-medium business while providing the small organization with big-company support from professional, world-class experts knowledgeable in a broad array of small business network solutions. If your medium size organization or small business is searching for levels of network support appropriate for a mid-size organization without budgeting enterprise costs, contact Progent.

24x7 Consultants Ubuntu Linux
24/7 Specialist Ubuntu Linux

If you are developing Linux-based applications on a network that includes MS Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your area of high-value know-how without the constant distraction of managing your business network. Through the use of automated server monitoring and by delivering remote and on-site support as your business needs it, Progent represents an economical solution for maintaining an IT system that features excellent dependability, security, and performance. Progent's Linux developer support offerings include full-service information technology outsourcing, virtual server infrastructure, remote and on-premises support and repair, network monitoring, and Helpdesk outsourcing.

Ransomware Recovery Preparedness Analysis Consultancy
SentinelOne Ransomware Defense Consulting Services

Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable and safer Active Directory implementation. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with data security regulations, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and less downtime.

Technology Consulting Services Windows 8.1 Backup and Restore
Windows 8.1 Storage Spaces Information Technology Consultant

Progent's engineers can deliver a range of network consulting services to assist companies of all sizes to install, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can assist to design and configure test labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration projects based on proven methodologies.

Mac Online Technical Support Specialist
macOS Phone-based Technology Professional

Progent offers national online help and consulting services for companies who operate macOS and OS X networks or whose IT systems feature a mix of Apple Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X clients a variety of services including desktop support, migration to the most recent edition of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or moving to iCloud services. Remote technical support offers maximum leverage for your information technology dollar by preserving client productivity and limiting the hours charged for computer analysis and repair. Sophisticated online access utilities and experienced service specialists and engineers combine to enable Progent to solve most network problems without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA certified security specialists to help you with the most difficult network issues.

CISA Certified Security Expert High Availability Networks IT Consulting
Technical Consultant Fault Tolerant Data Center

Progent’s high availability system experts provide non-stop computing consulting, disaster recovery services, network load balancing, non-stop interoffice connectivity, non-stop Internet architecture design, non-stop data center consulting, and other 24x7 operations services to show your organization design a non-stop network for mission-critical applications. Progent has the knowledge and experience to develop economical, fault-tolerant systems by deploying the evolving library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-site network with a fully redundant Internet connection and intelligent network load balancing.

Whitepapers IT Outsourcing Example
IT Outsourcing Examples Whitepaper

Progent’s IT outsourcing services provide affordable network consulting for mid-size businesses. Whether it includes designing network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize risks, allowing IT support budgets to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available network foundation for your critical Windows-based applications such as Windows Server 2008, Exchange Server 2007, and SQL Server 2008.

Small Business Server 2011 Integration
Open Now Network Consultant SBS 2011

Microsoft Small Business Server is a low-cost suite of essential servers that offers the foundation for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT expert with real-world expertise and extensive experience in planning and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and servicing network environments based on the Microsoft SBS suite of servers and applications.