Additional Topics of Interest
Enterprise Services Project Methodology Support Group
In performing IT tasks for corporate clients, Progent uses a structured approach driven by defined milestones so as to meet budgetary, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design tuning, and expert implementation. All phases are recorded to make available a detailed summary of IT services performed and to assist in ongoing system support.
Consultants for XenApp Virtual Application Delivery
Progent's Citrix-certified consultants can help you to plan, deploy, manage, and troubleshoot a virtualized Windows application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist you to manage and maintain a remote datacenter that offers high availability, advanced security, and rapid recovery.
Windows Server 2016 VM Load Balancing Specialists
Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Palo Alto Networks PA-3000 Series Firewalls Protecting
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to provide a modern security environment that spans your on-premises and cloud resources and protects all users at any location with any endpoint device.
Word for Mac IT Consultants
Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support environments that mix Mac with Windows computers with extensive resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Specialists for Exchange 2010 Voice Mail
Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Exchange 2010 for your company and can assist you to design and implement a smooth migration to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick ROI by improving your productivity, lowering the expense of equipment and service, streamlining management, and integrating your vital communications technologies.
Microsoft Expert Mid-sized Office Network Consultation
Progent provides IT support for medium size companies who have 100 to 250 system clients. The mid-size company or work group has traditionally been an overlooked part of the market for IT support expertise. The cost structures and service delivery practices of large outside support firms make them excessively expensive for the ordinary small business or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an IT system whose complexity and capability are frequently similar to the information systems of much bigger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the IT maintenance costs of a small-medium business while offering the mid-size organization with enterprise-level support from professional, IT experts knowledgeable in a wide range of small business network solutions. If your mid-sized organization or small business is looking for the quality of network support appropriate for a mid-size office without paying enterprise prices, you need Progent.
Support Desk Sharing Onsite Technical Support
Progentís Co-managed Help Desk service allows your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the leading shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Consultants for Dynamics GP Excel Cubes
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more effectively, turning uncooked information into useful insights into your company and customers.
Wireless Case Studies
Progent provided a wireless integration solution that enabled a school to improve efficiency and avoid the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved performance and reliability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided protection against local interference.
Aironet 3700 Access Point Technical Support
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, manage, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.