Additional Topics of Interest
Microsoft Operations Manager Support and Integration
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco qualified network support professionals. With Progent's economically priced IT service packages, small businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems enterprise-class availability, security, and productivity.
Computer Consultants for Help Desk Process
Progent's Computer Helpdesk Outsourcing Services for PC desktop support are designed especially for small organizations who need immediate availability of a Help Desk Service Center with expert phone support and full escalation options but who must operate within a limited network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
Microsoft LCS Server 2007 Support and Integration
MS Office Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade solution offering enhanced protection, transparent compatibility with other Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers lower costs and improved business efficiencies, increased individual productivity, and stronger IP protection. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and on-premises support and troubleshooting help for your Office Communications Server deployment and can assist your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to plan and carry out a smooth migration that will add business value to your information network
Consulting for wi-fi controller
Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Specialists for Microsoft Windows 2000
Progent's certified Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can streamline network administration, offer technical support and repair, and enhance security. Progent can also help you design, justify, and implement a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing test programs to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility problems.
Windows 8.1 Backup and Restore Online Consulting
Microsoft Windows 8.1 is designed to run on devices ranging from smartphones and slates to power-user desktops. An abundance of new and improved features, such as its touchscreen support and signature tile GUI, provide a wide selection of benefits for companies who know how to exploit them. Progent's Windows experts can help get your business up to speed with Windows 8.1 and show you how to derive significant competitive advantage from the operating system's various new and enhanced technologies.
Security Protection Firewall Network Install
For smaller businesses, computer security and compliance is too complex to stay ahead of yet too dangerous to ignore. The largest biggest enterprises have been breached, and the top cloud service providers have occasionally been knocked out. It looks as though there's nowhere to run. Progent has made it economical for smaller companies to carry out vital IT security tasks effectively by offering the benefit of billed time to the nearest minute without any minimum billing for remote support. This means you have access to a seasoned information consultant to deliver precisely the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP qualified security experts can help you with any aspect of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security plan.
Onsite Technical Support for MOM 2007
Medium-size businesses can derive all the benefits of Microsoft Operations Manager and have quick availability of Progentís Microsoft and Cisco qualified IT support professionals. Thanks to Progent's affordably priced IT support packages, mid-size organizations can select a basic co-sourcing package based on Microsoft Operations Manager with server monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For companies with line-of-business applications who need high availability networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer mid-size business networks world-class reliability, security and productivity.
Professionals for Dynamics GP 2015 R2 Troubleshooting
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud readiness, works with popular smart phones and tablets, permits one-time sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the broad technical skills and experience to resolve the critical technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.
Tandberg Video Conferencing Consultants
Progent can provide the support of a veteran consultant with years of experience configuring, managing, and upgrading video conferencing systems from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house IT management team, your ISP, and your video conferencing platform supplier to help your organization maximize the strategic value of your telepresence ecosystem.
Support Outsourcing for Firewall
Progent's CCIE-certified networking consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.