Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most successful products for maintaining mobile access to email, scheduling, web applications, and other vital business information. Progent offers Addison, Texas businesses support from BlackBerry-premier consultants who can assist companies to manage existing BlackBerry deployments or migrate smoothly to a modern smartphone platform.

As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and disaster recovery has become the norm for companies of all sizes, effective integration and support of BlackBerry technology has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information network.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to track and control BlackBerry devices across your company, define security policies that are right for your business, customize wireless applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Integration Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry smartphones, offering a centralized platform for controlling key jobs such as device installation, upgrades, and retirement and also offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and allows remote synchronization.

BlackBerry BES Server Configuration Help

BlackBerry Enterprise Server offers a variety of data protection options beginning with automatic encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in adjusting degrees of security to match the special requirements of your environment. Progent's BlackBerry certified consultants can help your company to select advanced security features and activate them wirelessly. Examples of these wirelessly selectable security settings are:

  • Disable a BlackBerry smartphone
  • Erase information from a misplaced or stolen smartphone
  • Lock out Bluetooth functionality
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also offers flexibility in determining how to keep BlackBerry users from loading or executing unsecure or prohibited code. Progent can help you to choose blocking processes like:

  • Specify precisely what programs are permitted on the device
  • Block external software from using non-volatile storage on the BlackBerry smartphone
  • Determine which resources third-party programs can access on the BlackBerry smartphone
  • Restrict the types of connections third-party programs running on the smartphone can initialize
  • Prevent all external programs from being installed or executed on the smartphone

Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For companies in Addison, Texas who want quick and economical help from a qualified BlackBerry consultant, Progent delivers effective online assistance from a veteran network support staff who have provided IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel costs and allows consultants to solve technical issues quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide expert help in areas such as fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also help your company to resolve a broad range of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connections, IM, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online support for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support costs low and, by dealing with issues promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install sensible security options.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements assessment, system architecture, roll-out planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which administration approach and hardware products match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Qualified Consultant
To ask Progent about technical support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.



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    wireless controller Computer Consultants

    Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening security by detecting threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.

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    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the health of critical devices that drive your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so any potential issues can be resolved before they have a chance to disrupt your business.

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    Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts and information workers, reducing the complexity of creating, deploying, administering, and accessing company data and database applications on platforms ranging from handheld devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in designing and deploying information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Progent's certified Windows Server 2022 consultants can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.

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    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.

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    Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide remote and onsite support to help your organization create and administer a Cisco Wi-Fi VoIP phone solution by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.

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    Progent offers nationwide remote phone support and troubleshooting services for businesses that run networks powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Remote IT help provides maximum leverage for your IT dollar by extending user efficiency and limiting the hours billed for network analysis and repair. Advanced online access utilities and skilled technicians and engineers combine to enable Progent to solve most IT issues without squandering time and expense by traveling to your location. In the vast majority of cases your IT issues can be dealt with by telephone or through a combination of phone support and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to assist you with the most difficult network issues.

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    SQL Server 2014 incorporates significant enhancements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite services such as system design, configuration, administration, troubleshooting, and software development services to enable businesses of any size to realize fast return from their SQL Server 2014 investment.

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    Progent's Cisco CCIE-certified SIP infrastructure experts can assist organizations of any size to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected IP PSTN trunks and offer cost-effective online or on-premises support to assist you to move efficiently to an advanced communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

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    Windows Hyper-V 2016 utilizes core technologies initially designed for and refined on Azure, among the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade plan, train your IT administration and technical support personnel, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows computers so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for environments that combine Mac with Windows systems with complete resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.

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    Progent's ransomware experts can assist your business to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your current Windows 2K Servers and can streamline system administration, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and implement a strategy to migrate from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing test installations to eliminate the technical risk associated with migrating to Windows Server 2003 by identifying possible hardware and software compatibility problems.


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