Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were once one of the most popular products for achieving anytime-anywhere access to email, scheduling, web programs, and other critical business information. Progent offers Addison, Texas businesses the expertise of BlackBerry-premier experts who can help businesses to manage their BlackBerry deployments or migrate efficiently to a current mobile platform.

As the sophistication of small business networks has increased, and as the demand for world-class security, dependability, and disaster recovery has become the standard for companies of any size, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations frequently resort to outside support professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, provides small companies an economical alternative for integrating BlackBerry products seamlessly into their business information network.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can track and support BlackBerry smartphones throughout your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives companies a single and secure source for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure consistent information for applications like calendars, address books, tasks, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have effortless connectivity with Exchange email as well as to instant messaging-enabled software via Microsoft Office Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier engineers can show you how to plan, install, and maintain BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Progent's Online BlackBerry-premier Consulting Services is Fast and Affordable
For companies in Addison, Texas who require fast and economical access to a qualified RIM BlackBerry support expert, Progent provides effective remote help from a seasoned network support team who have provided network solutions to companies in each state in the country. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel costs and enables specialists to solve problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional help in areas including resolving synchronization issues, setting up BlackBerry BES Server, and creating a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, system design, installation strategy and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which management approach and equipment match your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software editions, processors and mass storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry consultant can assist your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Support from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's Wireless Consulting Services provide a convenient, affordable option for companies of any size to deploy, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent's Microsoft-certified consultants offer economical online and on-premises expertise, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

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    Progent's pricing model is to charge for phone service and in-person help per minute. Consequently, you owe just for delivered services. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. In addition, Progent applies no startup fee and requires no monthly commitment for services delivered during regular working hours. Many support firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast repairs so you will not be tempted to permit minor problems to stay unaddressed.

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    Progent can provide the support of a veteran specialist with years of hands-on experience installing, managing, and enhancing video conferencing platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT management group, your ISP, and your video conferencing technology supplier to help your organization maximize the business value of your video conferencing solution.

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    Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, reduces long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site migrations, Progent offers the experience to complete your project rapidly and affordably. Progent's Exchange Server 2003 support, repair, and design services include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.

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    Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support services to help your company to manage and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to design and carry out a smooth Skype for Business migration.

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    Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's production servers in a solution that delivers the maximum degree of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management options are based upon mature virtualization techniques that enable small businesses with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.

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    Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to current firewall/VPN technology. Progent can also enable you to design and execute a comprehensive security plan that can include firewall and VPN appliances and utilities, managed security and network protection services, system monitoring software, and formal policies and processes. Progent has the skill to be your one-stop source for continuing technical support, maintenance, education, and security expertise.

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    After Hours Forefront TMG 2010 Support and Integration

    Forefront TMG 2010 builds on the proven security technologies of ISA Server 2006 and offers a easily managed web gateway that delivers a single-server solution for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft engineers can assist your company to design and carry out pilot and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.

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    Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your particular business requirements. Progentís Microsoft support experts offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting services for secure, company-wide resource sharing plus integration with CRM applications.

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    Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to design custom line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that allow you to analyze your business more thoroughly, transforming raw information into useful understanding of your company and customers.

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    Integration Services Windows Server 2019 High Availability

    Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.

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    Progent offers the assistance of a certified VMware VCDX consultant to help you design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises networks, cloud environments, or hybrid systems. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.

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    Microsoft Mac Office allows Mac users to run the world's most popular office productivity applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that mix Apple Macintosh with Windows computers with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.

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    Progent's Microsoft-certified engineers can assist you to automate desktop PC software update deployment by providing expertise with administration platforms like Microsoft System Center Configuration Manager, SMS 2003, and WSUS.

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    Progent's Microsoft-certified consultants offer remote or onsite support to assist businesses of all sizes to design, implement, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional support for resolving especially challenging problems, or full project management services. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.

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    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of vital files, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information.

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    Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and dedication required to earn the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company better solutions for your IT network.

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    Microsoft Dynamics GP 2015 R2 features a revamped architecture that improves cloud integration, works with popular smart phones and tablets, permits single login with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and adds more than 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the broad knowledge and hands-on experience to resolve the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the return on your investment in this powerful product.

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