Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most popular products for maintaining anytime-anywhere access to email, calendars, web-based programs, and other critical business data. Progent can provide Addison, Texas businesses support from BlackBerry-certified experts who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the complexity of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven online support model, provides small companies an economical solution for integrating BlackBerry technology productively into their business information network.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in Dallas Metro Area
|| 5080 Spectrum Drive, #1000
Addison, TX 75001
||Addison Network Support Services
||1333 W McDermott, Suite 150
Allen, TX 75013
||Allen Network Support Services
||500 E Front St, #160
Arlington, TX 76011
||Arlington Network Support Services
||3710 Rawlins St, Suite 1420
Dallas, TX 75219
||Dallas Network Support Services
||1617 Park Place Avenue
Fort Worth, TX 76110
||Fort Worth Network Support Services
||675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
||Garland Network Support Services
||5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
||Irving Network Support Services
||5700 Granite Pkwy, Suite 200
Plano, TX 75024
||Plano Network Support Services
||550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
||Southlake Network Support Services
Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and support of BlackBerry smartphones, offering a centralized platform for controlling key jobs such as smartphone installation, updates, and retirement and providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange Server, Groupwise, or Lotus email platforms and BlackBerry users and allows over-the-air synchronization.
BlackBerry Enterprise Server features a variety of data protection capabilities starting with advanced data encryption of messages transmitted between a BlackBerry smartphone and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent flexibility in adjusting levels of protection to match the specific needs of your company's environment. Progent's BlackBerry certified consultants can assist you to choose powerful security functions and enable them remotely. Examples of these wirelessly configurable security features include:
- Lock down a BlackBerry device
- Erase information from a misplaced or stolen BlackBerry smartphone
- Lock out Bluetooth
- Enable internal protection against malicious attacks
BES Server also provides versatility in determining how to prevent BlackBerry users from loading or executing unsafe or prohibited programs. Progent can help you to choose blocking techniques like:
- Specify precisely which programs are allowed on the device
- Prevent third-party applications from using non-volatile storage on the smartphone
- Select which functions external software can access on the BlackBerry smartphone
- Restrict the types of connections third-party programs running on the BlackBerry smartphone can initialize
- Prevent all external applications from being installed or executed on the BlackBerry device
How Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified experts can in addition assist your business to troubleshoot a broad array of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote technical assistance for small business networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses low and, by solving problems quickly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer has support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs analysis, solution design, installation planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, server hardware and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry consultant can help you to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.