Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most successful products for maintaining mobile access to email, scheduling, web applications, and other vital business information. Progent offers Addison, Texas businesses support from BlackBerry-premier consultants who can assist companies to manage existing BlackBerry deployments or migrate smoothly to a modern smartphone platform.
As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and disaster recovery has become the norm for companies of all sizes, effective integration and support of BlackBerry technology has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information network.
Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to track and control BlackBerry devices across your company, define security policies that are right for your business, customize wireless applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
City | Address | Phone | Link |
Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
Integration Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry smartphones, offering a centralized platform for controlling key jobs such as device installation, upgrades, and retirement and also offering a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and allows remote synchronization.
BlackBerry Enterprise Server offers a variety of data protection options beginning with automatic encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in adjusting degrees of security to match the special requirements of your environment. Progent's BlackBerry certified consultants can help your company to select advanced security features and activate them wirelessly. Examples of these wirelessly selectable security settings are:
BlackBerry Enterprise Server also offers flexibility in determining how to keep BlackBerry users from loading or executing unsecure or prohibited code. Progent can help you to choose blocking processes like:
Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For companies in Addison, Texas who want quick and economical help from a qualified BlackBerry consultant, Progent delivers effective online assistance from a veteran network support staff who have provided IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)
Online consulting services eliminates travel costs and allows consultants to solve technical issues quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide expert help in areas such as fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also help your company to resolve a broad range of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connections, IM, PC software installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online support for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support costs low and, by dealing with issues promptly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install sensible security options.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry expert can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements assessment, system architecture, roll-out planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which administration approach and hardware products match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and storage, network design, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Qualified Consultant
To ask Progent about technical support for BlackBerry mobile wireless integration, phone