Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most popular products for maintaining anytime-anywhere access to email, calendars, web applications, and other vital business data. Progent can provide Addison, Texas companies the expertise of BlackBerry-certified consultants who can help organizations to maintain existing BlackBerry deployments or transition efficiently to a current smartphone solution.
As the complexity of small business networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses regardless of size, effective integration and support of BlackBerry technology has become increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small businesses an affordable solution for integrating BlackBerry technology seamlessly into their information system.
Progent's engineers can assist your business with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management tools so you can monitor and support BlackBerry devices across your business, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
City | Address | Phone | Link |
Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives companies a single and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications like schedules, contact lists, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones have push-based access to Exchange email as well as to IM-aware software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can assist you to design, implement, and troubleshoot BlackBerry Enterprise Server so that you improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of supporting mobile workers.
How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can also help your company to resolve a wide array of problems concerning synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote support for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses at a minimum and, by handling issues quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to select and install appropriate security options.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Support from a BlackBerry-Certified Specialist
To get in touch with Progent about consulting assistance for BlackBerry wireless solutions, call