Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile PDAs were at one time among the most successful solutions for achieving location-independent connectivity to messaging, calendars, web applications, and other vital business data. Progent can provide Addison, Texas businesses the services of BlackBerry-certified professionals who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the norm for companies regardless of size, effective integration and maintenance of BlackBerry solutions has grown more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
(817) 756-6968 Southlake Network Support Services


Integration Support Services for BlackBerry Enterprise Server
RIM's high-end platform for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, Lotus, or Novell GroupWise users to send and receive messages that stay encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide selection of critical management tasks ranging from smartphone configuration and upgrades to wireless security and high availability.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control client configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-premier engineers can also help your company to use BES Server to implement key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and support BES Server's fault-tolerant architecture based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Automatically track and report on the overall health of your system

Professional BlackBerry Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to deliver prompt assistance to companies in the Addison area or throughout Texas. Progent's experienced remote consulting experts have helped IT organizations solve network problems and cut support expenses in every state in the U.S. and established a substantial following of satisfied customers. (Refer to Progent's client testimonials.)

Progent offers remote help for a wide selection of issues associated with RIM BlackBerry products including synchronization, configuration with Exchange, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, set up the MDS and IM, install access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements analysis, system design, roll-out planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and physical components meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning alternatives for software versions, processors and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Live Communications Server 2007 Engineer

    MS Office Communications Server provides IM and Real Presence in a scalable, enterprise-grade solution featuring enhanced security, transparent integration with additional Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved business efficiencies, increased individual productivity, and better intellectual property security with this simple-to-manage, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the skill needed to deliver all the advantages of Office Communications Server throughout your entire organization.

  • OS X Infrastructure Professional OS X RAID Consulting Services

  • School District Consulting Services
    County Government Exchange Engineer

    Progent has a long background delivering a broad range of remote IT consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industryís pioneers in providing advanced remote network support and has delivered network solutions to organizations in every state. Remote support eliminates travel expenses and solves issues more quickly than onsite support.

  • Online Help Mac voice mail Mac Email client for Exchange Network Consultants
  • Online Support Gentoo Linux, Sun Solaris, UNIX Addison-Lewisville Addison-Richardson Troubleshooting Gentoo Linux, Solaris, UNIX
  • Online Support Microsoft Exchange 2003 Upgrade On-site Technical Support Microsoft Exchange 2003
  • Open Now Cisco NSS3000 Network Storage Systems Consultant Services Cisco Small Business series NSS3000 IT Consultant
  • Open Now Microsoft Active Directory Engineer Technology Consulting Windows 2008 Active Directory
  • Oracle database administration Consulting Services MySQL application development Engineers
  • BlackBerry Email Small Business Computer Consulting Company Addison-Lewisville
  • Outsourcing Exchange Server 2010 Upgrade Microsoft Exchange 2010 Upgrade Onsite Technical Support
  • Outsourcing Remote Workforce Video Conferencing Work at Home Video Conferencing Computer Consultant

  • Router Knowledge Transfer
    Server One-On-One Training

    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to resolve technical issues that are within their scope, Progent is able to focus on providing high-value skills where Progent faces few competitors. Medium-size businesses who work with familiar freelance consultants or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more robust, protected, and productive.

  • Polycom RTX Telepresence Consulting Professionals LifeSize Video Conferencing
  • Power Query Integration Design Power Query
  • PowerPivot for Excel Network Consultant Specialist PowerPivot for SharePoint
  • PowerPivot for Excel Support and Help SQL Server 2012 AlwaysOn Failover Cluster Remote Technical Support

  • SMS Server Upgrade Remote Support
    SMS Server Migration Support and Integration

    Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software by making it easier to copy system images, control mobile devices, and run management utilities. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects involving areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can help you define sensible procedures and standards to manage PDAs and smart portable phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that incorporates standards, processes and IT products to keep your IT network protected.

  • BlackBerry Software Network Consulting Company Addison-Farmers Branch
  • ProSight Data Protection Services BDR Solutions Online Support Services 24x7 Consulting Services Cloud Backup Security
  • BlackBerry Enterprise Server Small Business IT Outsourcing Firm Addison
  • ProSight Email Data Leakage Prevention Consult Email Allow Lists Specialist
  • ProSight Email Security Gateway Engineer Email Bayesian Analysis Consulting
  • Progent's Management Team Repair Small Business IT Consultants Progent's Management
  • BlackBerry Desktop Manager Technical Support Companies Addison
  • Programming Companies Amazon EC2 mobility 24-Hour Design Amazon Web Services hybrid cloud solutions
  • Project Planning Services Best Project Management Specialist
  • Project Server 2010 Remote Support 24x7 Microsoft Project Server Contract Programming

  • SCCM 2012 Reporting Technical Consultant
    24/7 System Center 2012 Configuration Manager Online Support Services

    Progent's Microsoft-certified consultants can help your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device and application management solution or help you to enhance your current SCCM 2012 environment to accommodate your evolving business requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by delivering expertise with related Microsoft platforms such as ADDS, SQL SSRS, and IIS.

  • Providers Microsoft Office 2003 24/7 Tech Support For Small Business Microsoft Office 2000
  • Recruiter Home Based Microsoft Consultant Contract Job Home Based Computer Consultant Open Positions
  • Remote Consulting Microsoft Hyper-V 3.0 Server Consolidation Consultant Services Virtual Server Hyper-V
  • Remote Support Services SCCM 2016 Central Administration Site 24/7 Computer Consultants SCCM 2016 Cloud Management Gateway

  • Oracle Database Resource Manage Consulting Services
    Oracle database Engineer

    Progent can provide affordable online access to an authorized Oracle DBA expert or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard replication tools and ASM file/volume manager.

  • Remote Technical Support Exchange 2013 EAC Information Technology Consulting Exchange 2013 EAC
  • Remote Troubleshooting Microsoft Video Conferencing Video Conferencing Configuration
  • Service Database Help and Support Services Documentation Consulting Services

  • Microsoft Certified Expert SQL Server Analysis Services Support Services
    SQL Server 2014 Monitoring Technical Consultant

    Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services that include planning, configuration, administration, troubleshooting, and software development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 investment.

  • Service Progent's Management Team Systems Consultant Progent's Management Team

  • Desktop Technology Technology Consulting
    Top Microsoft Desktop Help

    Progent can deliver a variety of low-cost online and onsite consulting services to help your business to configure, manage, and troubleshoot desktops and handhelds based on Windows, macOS/OS X, iOS, Google Android, or Linux.

  • Service Reporting IT Consultants 24/7 Service Reports Professionals
  • Services Online Microsoft Office 365 Training Live Online Office Word Class
  • SharePoint Server 2010 Consultant Office SharePoint Server 2007 Troubleshooting
  • SharePoint Workspace 2010 Support Outsourcing SharePoint Web Parts Consulting
  • Small Business Network Management Services Consulting Remote Network Monitoring Professionals
  • Small Business On-site IT Support 24-7 Midsize Company Small Office IT Support
  • Small Business Small Office IT Outsourcing Small Office Small Business IT Consultants
  • Small Business Specialist Integration Services Small Office Network
  • Small Office Online Help Small Office Small Business IT Consultant
  • Solaris-Windows Upgrade Help UNIX Migration Consulting

  • Consulting Office 365 Single Sign On
    Microsoft Certified Partner Professional Office 365 and on-premises Exchange

    Progent can help you to understand the many subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid networks that seamlessly combine local and cloud-based resources.

  • Specialist BlackBerry Enterprise Server Express BES Express Engineers

  • 24-Hour Microsoft Expert Navision Applications Consultants
    Applications Support Microsoft Dynamics AX

    Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to meet your unique business needs. Progentís Microsoft-certified consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce integration services for safe, corporate-wide information sharing as well as integration with Customer Relationship Management applications.

  • Specialists On-site Support Largest Onsite Support Onsite Technical Support

  • Security Management Practices Security Consultant
    Security Audit Protecting

    For smaller businesses, computer security and compliance is excessively complicated to stay ahead of yet too risky to overlook. The largest biggest enterprises have been breached, and the leading cloud services have occasionally been taken down. It looks as though there's no place to run. Progent makes it affordable for small and midsize companies to carry out vital IT security projects effectively by providing the benefit of billed time to the closest minute with no minimum charge for online help. You can have the help of a world-class information consultant to provide precisely the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a complete security strategy.

  • Support Firm Small Business Small Business Repair
  • Support and Help Dynamics GP Dynamics GP Software IT Consulting
  • System Testing Services Consultant System Testing
  • Telecommuter Collaboration Software Specialist At Home Workers Collaboration Remote Technical Support

  • Linux, Windows Professionals
    Linux, Windows Specialists

    If your business network combines Linux technology platforms with Windows, Progent can help you to incorporate your servers into a cohesive environment that allows all your operating systems to run side by side for easy administration, transparent information exchange, high availability, superior performance, and strong security. Progent's UNIX/Linux and Windows integration support services include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network support and repair, on-site technical support, and Help Desk Call Center services.

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  • BlackBerry Software Consolidation Addison
  • UNIX Security Auditing Auditing Sun Solaris
  • UNIX with Windows Remote Support UNIX, Windows Technology Professional
  • Urgent Help and Support MRTG Nagios Online Help
  • VPN Security Protection Firewall Security Consultant
  • VPN Technical Support Services Cisco Certified Experts VPN Support Services
  • Voice Over IP On-site Support Cisco VoIP phones Integration Support
  • Web Application Security Evaluation Consultancy Consulting Security Vulnerability Assessment
  • Wi-Fi RF Spectrum Analysis for Wi-Fi Outsourcing Remote Wireless Site Survey Computer Consulting
  • Computer Outsourcing Consultants BlackBerry Desktop Manager Addison
  • Windows 2008 Server Consulting Firms Addison-Carrollton, Texas IT Consulting Services Microsoft Windows Server 2016
  • Windows Server 2000 Upgrading Technical Support Microsoft Windows 2000
  • Windows Server 2003 Engineers Microsoft Experts Windows Server 2003 Consultants
  • Windows Server 2012 R2 Essentials Services Services Windows Server Essentials and SQL Server
  • Windows Server 2016 Hybrid Onsite Technical Support Windows Server 2016 Information Assurance Online Support Services
  • Windows Server 2016 IT Consulting Consulting Windows Server 2008
  • Wireless Security Consultants Wireless Security Professionals
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  • wireless LAN controller Integration Services Flex Series Wireless Controller Help and Support
  • wireless VoIP phone integration Configuration Wi-Fi VoIP phone integration Network Consultant
  • wireless controller Specialist WLAN controller Technical Support Services

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