Consulting Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most successful solutions for achieving location-independent access to messaging, scheduling, web programs, and other critical business information. Progent can provide Addison, Texas companies the services of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone platform.

As the sophistication of small company networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies regardless of size, successful deployment and support of BlackBerry solutions has become increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's efficient online support model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Integration Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry wireless handsets, offering a single solution for handling key tasks such as smartphone deployment, updates, and deactivation and providing a strong infrastructure for security and high availability. BlackBerry BES Server delivers transparent communication between Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry smartphones and supports wireless synchronization.

BlackBerry BES Server Integration Support

BlackBerry Enterprise Server offers a variety of security capabilities starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in adjusting levels of protection to meet the special requirements of your mobile network. Progent's BlackBerry certified consultants can help you to choose powerful security features and enable them remotely. Samples of these over-the-air configurable security settings include:

  • Lock down a BlackBerry device
  • Wipe information from a misplaced or stolen device
  • Lock out Bluetooth
  • Enable internal defenses against malware

BlackBerry Enterprise Server also provides flexibility in determining mechanisms to prevent BlackBerry users from installing or executing unsecure or unauthorized software. Progent can assist you to choose protective processes like:

  • Specify exactly what applications are permitted on the device
  • Prevent third-party programs from using non-volatile storage on the device
  • Select what resources third-party programs can use on the BlackBerry device
  • Restrict the kinds of connections external software running on the BlackBerry smartphone can establish
  • Block all external applications from being installed or run on the BlackBerry smartphone

Expert RIM BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are available remotely to provide prompt assistance to businesses in the Addison area or throughout Texas. Progent's seasoned remote technical support team has helped businesses resolve network issues and reduce support costs in every state in the United States and built a substantial following of loyal customers. (See Progent's customer testimonials.)

Progent offers remote assistance for a wide selection of issues associated with BlackBerry products such as wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to perform basic support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can also help you to resolve a broad array of issues concerning synchronization, handset recognition, email consistency, web browsing, wireless connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small office IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support costs low and, by dealing with issues promptly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry consultant has support skills in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry device users on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, install access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs assessment, solution design, roll-out strategy and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and equipment meet your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software editions, server hardware and mass storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry expert can assist your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
To get in touch with Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent's CISSP-premier network security experts can assist businesses of any size with any facet of information system security. Progent can create cost-effective cybersecurity solutions that guard a small business from modern threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources spread across multiple physical sites and public and private clouds.

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  • Microsoft 365 Excel and SQL Server Consultancy Excel Power Query Reporting
  • Microsoft Certified Contractor Contract Job Opportunities Cisco CCNP

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    Gentoo Linux Network Consultants

    Progent's Linux consulting services offer small and mid-size businesses and software developers support for managing and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience offers you a convenient one-stop source to show you how to create and maintain a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Technical Support Windows and Solaris

    If your business computer system combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to integrate your computers into a cohesive environment that allows all your OS platforms to coexist for easy management, transparent information exchange, high availability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and Windows integration assistance offerings include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Help Desk outsourcing.

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    Small Offices IT Consulting Company

    Progent provides the services of Microsoft and Cisco-Premier network consulting professionals to offer clients economical ways to help companies maximize the value of Microsoft and Cisco technology. For networks that span from small offices to large enterprises, Progent's network consultants can help you enhance your network's e-mail architecture, protection, reliability, performance, and IT management.

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    Work from Home Security Professional

    Progent can assist small and medium-size companies to configure cybersecurity protection systems and provide mitigation expertise needed to support a remote workforce.

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    Time Machine and Outlook for Mac Configuration

    Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and transmit messages, examine the Exchange global address list, copy addresses, sync up calendars, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized onsite Entourage training.

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    Cisco Telepresence Specialist

    Progent offers the expertise of a senior consultant with extensive experience configuring, maintaining, and enhancing telepresence platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network support team, your Internet Service Provider, and your video conferencing platform vendor to assist your organization increase the business value of your telepresence solution.

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    SQL Server Reporting Services Consulting

    Progentís Microsoft certified consultants can offer small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the speedy creation of advanced business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.

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    Aironet Outdoor Wi-Fi Access Point Remote Technical Support

    Progent's Cisco-certified wireless networking consulting experts can help businesses of any size to plan, deploy, manage and troubleshoot Cisco Aironet wireless access point solutions to achieve the performance, coverage, density, expandability, security and manageability needed for seamless connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and on-premises consulting services for legacy and new-generation 802.11ac Aironet access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet APs.

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    Consultant Services Hermes ransomware recovery

    Progent's experienced ransomware recovery consultants can help you to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock.

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    Progent's Power BI experts can assist your business to design, install, maintain, enhance or debug your Power BI business analytics solution. Progent's database experts can help you to prepare your source data for Power BI visualizations. Progent can show you how to implement and manage a local, cloud, or hybrid architecture for Power BI.

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  • Consultant Cost Repairing
    Consultant Cost Network Help

    Progent's pricing model is to bill for phone service and on-premises visits per minute. As a result, you are invoiced only for received services. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and requires no retainer for services delivered during regular business hours. Many support organizations impose large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big bills for fast repairs so you won't be forced to allow minor problems to stay unaddressed.

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  • Technology Professional Email Outbound Content Filtering ProSight Email Guard Outbound Email Encryption Technology Professional

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    Professionals Dynamics GP Migration Planning Akron Canton

    Progent has supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, software development, training, and troubleshooting since the platform's original release. Progent can provide high-level expertise for upgrading out of date Dynamics GP deployments. Progent can assist your business to plan, test, and implement a cost-effective upgrade from a an outdated release of GP to the current release of Dynamics GP.

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  • Microsoft Office System Design Companies
    Microsoft Office 2000 Implementation Services

    Progent imposes no minimum charge and requires no monthly commitment for support services delivered during normal business hours. Progent's small granularity does away with large bills for quick fixes so you won't be forced to permit less critical problems to fester. .

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    Progent offers access to the affordable support of remote Internet connectivity consultants to assist your organization to assess or update your Internet services so your Internet access solution aligns with your business needs. Services provided by Progent's engineers include evaluation of your existing bandwidth use, carrier and plan comparison and ordering, network provisioning, and managing a smooth move to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and deploying new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.

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  • Top Exchange 2016 Compliance Search Information Technology Consulting Exchange 2016 Support Outsourcing
  • Top Quality Engineer Microsoft ISA 2004 Server ISA 2004 Server Technology Consulting

  • Cisco VPN Computer Consultants
    Technology Consulting Cisco VPN

    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the flexibility to evolve with your changing business requirements. Progentís Cisco-Certified network experts support Ciscoís complete line of hardware and software aimed at preventing data pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user authentication, permissions, and tracking from an easy-to-use Web interface.

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    Server patch management Professionals

    Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like scanners, network appliances like switches and wireless access points, and Internet-of-Things devices such as sensors and health monitors.

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  • VMware VCDX-NV certified Specialists VMware NSX Architecture Engineers

  • Consultants ProSight Duo MFA
    Two-factor Authentication (2FA) Configuration

    Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.

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  • VBA Developer
    Design Net Framework

    If you want to update your corporate web site, create internal websites for applications such as HR or employee training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's consultants can also help you build and maintain a secure, robust server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.

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  • Computer Support Consultant BlackBerry BES Addison-Richardson, TX
  • Windows 2012 Cluster Server Support and Help Award Winning IT Consultants Windows 2012 R2 Cluster Server
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  • Windows Server Essentials Hyper-V Specialists Expert Microsoft Certified Windows Server Essentials Launchpad Consulting
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