Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most successful solutions for achieving location-independent connectivity to messaging, calendars, web applications, and other vital business data. Progent can provide Addison, Texas businesses the services of BlackBerry-certified professionals who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.
As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the norm for companies regardless of size, effective integration and maintenance of BlackBerry solutions has grown more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in Dallas Metro Area
|| 5080 Spectrum Drive, #1000
Addison, TX 75001
||Addison Network Support Services
||1333 W McDermott, Suite 150
Allen, TX 75013
||Allen Network Support Services
||500 E Front St, #160
Arlington, TX 76011
||Arlington Network Support Services
||3710 Rawlins St, Suite 1420
Dallas, TX 75219
||Dallas Network Support Services
||1617 Park Place Avenue
Fort Worth, TX 76110
||Fort Worth Network Support Services
||675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
||Garland Network Support Services
||5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
||Irving Network Support Services
||5700 Granite Pkwy, Suite 200
Plano, TX 75024
||Plano Network Support Services
||550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
||Southlake Network Support Services
Integration Support Services for BlackBerry Enterprise Server
RIM's high-end platform for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, Lotus, or Novell GroupWise users to send and receive messages that stay encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide selection of critical management tasks ranging from smartphone configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to do routine tasks like:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry device firmware wirelessly
- Control client configurations with BlackBerry's vast selection of policies
Progent's BlackBerry-premier engineers can also help your company to use BES Server to implement key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:
- Install and support BES Server's fault-tolerant architecture based on VMware
- Deploy BlackBerry smartphones wirelessly
- Set specialized administration roles
- Automatically track and report on the overall health of your system
Professional BlackBerry Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to deliver prompt assistance to companies in the Addison area or throughout Texas. Progent's experienced remote consulting experts have helped IT organizations solve network problems and cut support expenses in every state in the U.S. and established a substantial following of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers remote help for a wide selection of issues associated with RIM BlackBerry products including synchronization, configuration with Exchange, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, set up the MDS and IM, install access control lists, control Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements analysis, system design, roll-out planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and physical components meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning alternatives for software versions, processors and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry-certified expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.