Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful solutions for achieving location-independent connectivity to messaging, calendars, web-based programs, and other vital business data. Progent offers Addison, Texas companies the services of BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses of all sizes, effective integration and maintenance of BlackBerry technology has become more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often resort to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their business information network.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to monitor and control BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and support of BlackBerry devices, offering a centralized solution for controlling critical jobs such as smartphone installation, upgrades, and retirement and offering a strong foundation for security and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Groupwise, or Lotus messaging servers and BlackBerry smartphones and supports wireless synchronization.

RIM BlackBerry Enterprise Server Integration Support

BES Server includes a wealth of security capabilities beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple DES. BES Server also allows excellent flexibility in adjusting degrees of protection to meet the special requirements of your company's network. Progent's BlackBerry certified engineers can assist your company to select advanced security functions and enable them remotely. Samples of these over-the-air configurable security settings include:

  • Disable a smartphone
  • Erase data from a missing or stolen smartphone
  • Disable Bluetooth functionality
  • Enable internal protection against malware

BlackBerry BES Server also provides versatility in selecting how to prevent users from loading or executing unsafe or unauthorized applications. Progent can help you to select protective processes such as:

  • Specify exactly which programs are allowed on the device
  • Prevent external programs from allocating non-volatile memory on the BlackBerry device
  • Determine what functions third-party applications can use on the device
  • Limit the types of access third-party applications running on the device can establish
  • Block all external programs from being loaded or executed on the smartphone

Progent's Remote BlackBerry-premier Consulting Services is Fast and Affordable
For companies in Addison, Texas who want fast and affordable help from an authorized BlackBerry consultant, Progent provides effective online assistance from a seasoned network support staff who have delivered IT solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel expense and allows consultants to resolve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry technologies and offer expert help in areas including resolving synchronization issues, configuring BlackBerry BES Server, and designing a secure, fault-tolerant network architecture for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned experts can in addition help your company to resolve a wide array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, mobile connections, IM, workstation software installation, and Desktop Redirector.

As a leader in providing nationwide online technical assistance for small business IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support expenses at a minimum and, by handling issues quickly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs assessment, system design, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and physical components match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software versions, server hardware and storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry-certified expert can help your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about consulting support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.