Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful solutions for achieving anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Addison, Texas businesses support from BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a more popular smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for organizations of any size, effective deployment and maintenance of BlackBerry solutions has grown more challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses often resort to outside support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the need for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry products productively into their IT system.
Progent's engineers can help you with SQL Server 2019 integration support, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and control BlackBerry smartphones across your company, define security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs such a schedules, address books, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users with BlackBerry handsets can have effortless access to Exchange messages as well as to instant messaging-enabled applications through Microsoft Office Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-premier engineers can show you how to plan, implement, and maintain BlackBerry BES Server so you can improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.
Progent's Remote BlackBerry-premier Support is Fast and Economical
For businesses in Addison, Texas who need quick and economical access to a qualified BlackBerry consultant, Progent provides effective remote assistance from a seasoned network support staff who have provided network solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)
Remote consulting services eliminates travel costs and allows consultants to solve technical issues rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and offer professional support in fields including fixing synchronization problems, setting up BlackBerry BES Server, and creating a secure, fault-tolerant system architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can in addition help you to troubleshoot a wide range of issues concerning synchronization, handset detection, email consistency, web browsing, wireless connections, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online support for small company networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses low and, by resolving problems quickly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as resolving enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help you to define and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.
Call or Email Progent to Get Assistance from a BlackBerry-Qualified Consultant
To ask Progent about technical expertise for BlackBerry mobile wireless technology, call