For organizations of any size in Addison Texas, Progent can provide easy, quick, and economical contact with Cisco CCIE-Premier engineers. Cisco CCIEs are top-level networking engineers who earn this elite certification only after rigorous testing by Cisco. CCIE-certified consultants can handle the most complex problems associated with network interfacing, repair, and optimization. Progentís CCIE-certified support specialists work directly with Cisco's internal engineers in identifying problems with Cisco IOS or Cisco NX-OS utilities and developing workarounds or receiving software updates to correct problems. A Cisco CCIE can isolate the cause of network problems whether from network appliances or applications.

Progent can provide fast remote access to a CCIE specialist so your company has the opportunity to obtain timely assistance for complex network issues that are impacting business productivity but are beyond the experience of your local network support resources. Progent's Cisco CCIE-Certified network experts can connect to your system using state-of-the-art remote connectivity utilities in order to perform fast and affordable analysis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide Internet providers, and consequently their skills are not easily available to smaller organizations. Progent is among the rare consulting firms that makes CCIEs available to support small and mid-size businesses. In addition, Progent offers quick contact with a CCIE remotely so you can get immediate help for complex network problems that are hurting worker efficiency. To find out how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, go to remote network help.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Progent maintains one of the biggest groups of Cisco-certified CCIE experts of any independent support company in the United States. As a result, Progent offers unbeatable skill in delivering network infrastructure solutions based on Cisco technology. Since Progent is also a Microsoft Partner and provides expert application help for a broad array of popular applications, Progent can deliver end-to-end IT solutions that maximize the strategic value of your information system.

CCIEs represent an excellent value since their deep expertise allows them to solve the most intractable problems quickly. In most cases, less qualified engineers can burn up hours or days wrestling with a task that a certified CCIE can solve in minutes. The majority of Progent CCIEs are not only experienced with Cisco products, but have multiple advanced industry credentials including Microsoft Certified Systems Engineer (MCSE), and a major network security credential such as CISA or CISM. This permits Progent to offer end-to-end solutions that address a broad range of technologies without requiring extra costs and interruptions managing multiple consultants.

Software Update Management for Cisco Network Infrastructure Devices
Software update management is a vital and complicated task. Prompt and properly managed patching optimizes cybersecurity, compliance, availability, and functionality. Sporadic patch management can cause security gaps, compatibility issues, sluggish or erratic responsiveness, needless downtime, or loss of key functions. Patching entails more than periodic updates of an OS and apps for servers and user machines. Firmware patches can be as vital for network appliances like switches, firewalls, and Wi-Fi APs.

Software Update Management Support for Network Appliances

Progent offers patch management support for network infrastructure appliances from Cisco and other leading vendors

Progent has delivered advanced assistance for Cisco infrastructure appliances for more than two decades and Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective option for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving IT system. To learn about Progent's service options for software update management, see Progent's patch management solutions.

To find out more information concerning Progent's world-class support services for Cisco technology, select a subject:

Other Support Expertise Available from Progent
Progent can also provide a a wide array of IT consulting services in vital practice areas to help companies to turn Cisco networking technology into an integrated IT system that provides competitive advantage. A few of the consulting services offered by Progent's experts are project management expertise, VMware vSphere deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, network security vulnerability scanning, DBA and application services, and part-time Chief Information Officer consulting services.

Progent can also help your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based resources and that use Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

By offering a convenient full-service resource for IT generalists and application experts, Progent can tailor fast, affordable, and comprehensive IT solutions that fit the unique requirements of businesses in Addison Texas.



An index of content::

  • 24 Hour Exchange 2007 Outsourcing Exchange 2007 Online Consulting

  • Expert Microsoft Certified SCOM Management Packs Onsite Technical Support
    Remote Support Services SCOM 2012 Fabric Monitoring

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  • Addison Crypto-Ransomware Attack Cleanup Addison Addison Hermes Crypto-Ransomware Remediation Addison

  • Microsoft Azure enterprise hybrid cloud solutions Services
    Hybrid cloud Professionals

    Progent can assist you to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine local resources as well as public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.

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  • On-site Support Cisco
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  • After Hours ransomware cleanup and recovery Engineers LockBit ransomware recovery Professional

  • VMware Live Migration Consult
    Consultant Services VMware

    Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere and vCloud-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud systems. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud used for managing private and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.

  • Altaro O365 Backup Technical Consultant After Hours Altaro Office 365 Backup Technical Support Services

  • Small Business 300 AP On-site Support
    Open Now Consulting Services Small Business Access Points

    Progent's Cisco-certified wireless integration experts can assist organizations to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.

  • Antivirus Technology Consulting Services Reseller Postini
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    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local support firms who provide minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service reports sent by every consultant to every client. The discipline of documenting and organizing support activity results in more effective support and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who wonít release the keys to the kingdom.

  • Award Winning Professional Azure and SCDPM integration Microsoft Azure Planning Consulting

  • 24-Hour Dynamics GP Development Consultant
    Top Quality Dynamics GP BizTalk Adapter Consulting Services

    Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that let you analyze your business more effectively, turning raw information into useful insights into your business.

  • Azure AD MFA Network Consultants Azure Active Directory Hybrid Consulting Services
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  • BlackBerry Redirector Professional Remote BlackBerry Enterprise Server Technology Consulting Services
  • BlackBerry Wireless Support and Help BlackBerry BES On-site Support
  • Business Portal for Dynamics GP Consultants Dynamics GP eConnect Consultant

  • Remote Support SCCM 2016 Security
    SCCM 2016 Reporting Network Consultants

    System Center Configuration Manager 2016 automates software provisioning at scale, simplifies security and compliance settings management, inventories network assets, protects against corporate data leakage, performs network health monitoring, allows secure end-user self service, and offers a single point of control for administering multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

  • Networking Help Cisco Addison
  • CCIE Expert Certified Meraki MR55 Access Point Consulting Biggest Meraki MR30H Access Point Online Support Services
  • CCIE Expert Certified wireless VoIP phone and Aironet APs Technical Support 802.11ac Upgrade Consultant Services
  • CCNP Certified Aironet Wireless Access Point Technology Consulting Services Consultant Aironet

  • Catalyst 1000 Switch Online Support
    CCDP Expert Certified Catalyst Switch IPv6 Computer Consultant

    With Cisco Catalyst switches for small and mid-size businesses, Cisco allows organizations to gain the full advantages of bringing smart traffic control into their IT infrastructures. Cisco's switching product line makes it possible to deploy capabilities that make your IT network highly robust to accommodate real-time requirements, scalable to support future growth, safe enough to protect confidential information, and capable of prioritizing and managing all traffic to optimize system performance. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Cisco Catalyst switches appropriate for your business. Also, Progent's CISM and CISSP certified security specialists can help you create a comprehensive security policy and set up Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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  • MOM 2007 Online Technical Support
    System Center Operations Manager IT Consultant

    Remote continuous network monitoring, proactive alerts, and periodic reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a degree of protection that was once limited to enterprises. Progent offers several RMM solutions delivered as low-cost services created to assist you to detect and resolve a most IT network problems before they can disrupt your business.

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  • Consultancy Polycom RTX Telepresence Mirial Consultancy

  • Nexus 7000 Switch Computer Consulting
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    Nexus series switches are intended to provide the throughput, scale, resilience, cloud readiness, capacity, security and manageability needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting and troubleshooting services to assist your IT staff to create an efficient network architecture, set up pilot environments to validate your switching solution, install and configure Nexus switches, create and implement effective policies, run security and compliance assessments, configure advanced monitoring, consolidate network resources through virtualization, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and set up the powerful high-availability (HA) capabilities incorporated into Cisco's Nexus switches. Progent's consultants can also assist you to migrate efficiently from outdated Nexus models or Catalyst switches to current Nexus switches.

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  • Consultant Citrix XenDesktop virtual desktops Citrix VM desktops Engineer
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  • Information Technology Consulting Aironet 3600 Access Point
    Aironet Outdoor APs Consulting

    Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or onsite configuration and debugging support to help your organization to plan, configure, upgrade, optimize, manage and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network and cloud-based resources to create an enterprise-wide connectivity solution that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your specific office layout, construction, and expected workloads.

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    Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike many independent consultants or small service organizations who provide scant documentation or details of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation sent by every consultant to each customer. The discipline of detailing and archiving service activity results in more efficient support and eliminates a slew of typical misfortunes such as when a service client is virtually held captive to a consultant who refuses to release vital service information.

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    Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.

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    Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to determine the benefits of Exchange 2010 for your company and can help your IT staff to design and implement a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will provide quick ROI by improving your workers' efficiency, cutting the cost of hardware and service, simplifying management, and consolidating your key communications platforms.

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    Progent is a leader in cost-effectively providing enterprise-class IT support to small businesses. Progent's success in addressing the network support requirements of the chronically underserved small business market is the cumulative result of major technical and process innovations that have removed a great deal of the conventional costs out of administering IT service, injected unmatched technical skill into the IT service mechanism, and dramatically accelerated the solution process.

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    Microsoft ISA Server Troubleshooting

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    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of critical devices that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to disrupt your business.

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  • System Center 2016 Configuration Manager Consultant
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    Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, inventories network resources, protects against corporate data leakage, provides network health monitoring, enables safe self service, and delivers a single control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can help you with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.

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  • Top Rated VPN Network Consulting
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    Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a full range of easy-to-administer security hardware and software to let you safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your corporate goals.

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  • After Hours Locky ransomware recovery Professionals
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    Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

  • Microsoft and Apple Mac Desktop Technical Support Group Software Outsourcing Consultant Microsoft Mac and Linux Desktop
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  • Network Engineer Internet Security and Acceleration Server ISA Server Computer Engineer
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  • Open Now Consultancy CISSP Certified security Systems Engineer
    Largest CISSP Certified Security Services

    Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any facet of IT security. Progent can help implement cost-effective security solutions that protect a small business against modern threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that support onsite, online, and mobile users accessing network resources spread across multiple physical sites and various clouds.

  • OS X Network Service OS X Troubleshooting Consult
  • Office Communications Server Release 2 IT Consultants Microsoft Office Communications Server 2007 Network Consulting
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  • 24/7 Amazon MWS integration Development Group
    Top Rated Microsoft Expert Developer Amazon MWS programming

    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.

  • Online Troubleshooting Nexus 7000 Switch Nexus 5600 Switch IT Consultant

  • Specialist Ubiquiti WiFi
    Ubiquiti UniFi WLAN Specialist

    Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances running on multiple venues with thousands of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi professionals who can assist your organization to assess the value of Ubiquitiís UniFi technology for your business and help you to design, deploy, manage, and troubleshoot your UniFi solution.

  • Online Wireless Site Survey Online Troubleshooting Wireless Site Survey Computer Consulting
  • ProSight Email Directory Harvest Protection Technology Professional Email Block Lists Engineer

  • Integration Support SCCM 2007 Policy Settings
    SCCM 2007 Windows Server Deployment Technical Consultant

    Progent's Microsoft-certified consultants can assist your organization to support Microsoft System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and boost productivity by ensuring that critical applications stay up to date, managing product licenses, and reporting usage patterns so you can make smart buying decisions. When you are set to update your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.

  • ProSight Hosting for Virtual Servers Consultant Private Clouds for Small Businesses Consulting
  • Progent's Management Team Outsourced IT Support Progent's Management Network Consulting Company

  • SCCM 2016 Upgrade Help and Support
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    Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, provides network health monitoring, allows secure end-user self service, and delivers a common point of control for managing multi-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help you with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

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    Progentís colocation center support services are intended for businesses with hardware located at IDCs or data center colocation hosting facilities and requiring on-demand in-person service at the colocation site as well as remote help from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of data center and IDC and colocation consulting services such as network topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of zero-downtime systems, defining and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating high-availability server clustering systems.

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    Progent offers affordable online support from engineers skilled in a wide array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers consulting support for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can assist you to install, upgrade, or maintain backup systems for a range of topologies including on-premises, remote, cloud, or a mix.

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    Progent can help businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you avoid the common mistakes small organizations make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.

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    Server proliferation wreaks havoc on IT budgets and management resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of hardware and faster return on investment, more efficient utilization of physical computers, simplified operations, enhanced network uptime, and easier management. Typical usage scenarios for virtual machines include resource consolidation, economical platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of software development or evaluation systems from production systems.

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    Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The integration requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with hands-on background and extensive experience in planning and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, administering, and servicing IT environments powered by the SBS suite of servers and programs.

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