Cisco Networking Infrastructure Planning, Configuration and Troubleshooting
Addison Enterprise IT Network Infrastructure
For businesses of any size in Addison Texas, Progent offers convenient, fast, and economical communication with Cisco CCIE-Premier engineers. Cisco CCIEs are world-class networking engineers who earn this elite certification by completing strenuous testing administered by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network deployment, repair, and optimization. Progent's CCIEs work closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS software and developing workarounds or obtaining software patches to correct problems. A Cisco CCIE can isolate the origin of computer network difficulties whether from network appliances or software.
Progent can provide affordable remote contact with a CCIE specialist so you has the opportunity to get high-level assistance for complex network problems that are impacting your business but are outside the experience of your ordinary network support resources. Progent's CCIE-Premier engineers can connect to your network using advanced remote support tools that allow them to provide rapid and cost-effective analysis and remediation of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and consequently their services are not easily accessible to the general public. Progent is one of the rare service firms that makes CCIEs available to help small and medium sized businesses. In addition, Progent offers quick access to a CCIE by phone so you can get timely support for urgent network issues that are reducing worker productivity. To learn how to get in touch with a Progent CCIE for immediate help with your IT infrastructure, visit Progent's online network assistance.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
Cisco's large selection of new and vintage networking products supported by Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points, Meraki cloud-managed APs and distribution switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network (VPN) products. Maintaining one of the largest teams of Cisco-premier CCIE engineers of any independent consulting firm, Progent has priority access to Cisco's engineering support specialists and the advanced learning tools to keep at the vanguard of connectivity technology.
Patch Management for Cisco Network Infrastructure Appliances
Patch management is an essential and complicated process. Timely and correctly managed updating maximizes cybersecurity, compliance, uptime, and functionality. Haphazard patch management can cause security vulnerabilities, compatibility issues, sluggish or erratic responsiveness, excessive offline stretches, or loss of key functions. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as critical for network appliances such as routers, firewalls, and wireless APs.
Progent has delivered top=level support for Cisco infrastructure appliances for over two decades and Progent's support services for patch management offer businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. To learn about Progent's service options for patch management, see Progent's software update management service plans.
To learn more information about Progent's professional support services for Cisco network infrastructure, select a topic:
- Overview of Cisco Engineering Services
- Timely Remote Support from a CCIE Network Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Management Expertise
- Cisco ASA 5500-X Series Firewall with Cisco Firepower Services: Consulting and Troubleshooting Support
- Cisco ASA 5500 Firewalls Management Help
- Cisco PIX Series Firewall Engineering Expertise
- Cisco Routers Engineering Services
- Cisco Wireless Consulting Help
- Aironet Wireless APs Engineering Expertise
- Cisco Small Business 100, 300 and 500 Wireless Access Points Engineering Expertise
- Cisco Catalyst 802.11ax Wireless APs Solution Design, Configuration and Debugging Consulting
- Cisco Wireless Controllers Experts
- Cisco Meraki Wireless APs Consulting Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Troubleshooting
- Cisco VoIP Phones and IP Video Phones Consulting Services and Wireless VoIP Phone Solutions
- Cisco Jabber Migration and Support Expertise
- Catalyst Switches Configuration and Maintenance Services
- Nexus Switches Consulting and Support Services
- Meraki Switches Support and Troubleshooting Expertise
- Cisco VPN and Network Security Integration Support
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Consulting
- Design Expertise for Cisco-based Data Centers
- Infrastructure Design Expertise for Internet Service Providers
- Remote Network Management Technologies for Cisco-powered Environments
- NetApp and Cisco Cloud Architecture Consulting
Besides Cisco products and technology, Progent's consulting professionals can provide expertise for a variety of major facets of information systems, allowing Progent to provide end-to-end business solutions for organizations of any size. A sampling vital areas where Progent can deliver world-class expertise are:
- Windows Server 2022 solution design and integration services
- Windows Server 2019 migration consulting
- Microsoft Windows Server 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Planning and Installation
- ProSight WAN Watch Infrastructure Management Services
- Exchange 2010 Integration
- Data Security Vulnerability Testing and Issue Mitigation
- Business Continuity Planning and Verification
- Microsoft SQL Server 2019 Solution Design, Microsoft SQL 2017 Migration and Application Development and SQL Server 2016 Integration and Troubleshooting
- SharePoint Setup and Programming
- Oracle Database Administration and Programming and MySQL Application Development
- Windows Hyper-V Integration
- Hyper-V System Design
- VMware vSphere and vCloud Configuration and Troubleshooting
- VMware Site Recovery Manager (SRM) Application Continuity Planning
- VMware NSX Virtual Network Architecture and Integration
- Citrix XenApp and XenDesktop Virtualization Consulting and Support
- Project Management Outsourcing
- Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud planning and integration expertise
An index of content::
Support and Help Wi-Fi Site Survey
Wi-Fi RF Coverage Maps Computer Consultant
Progent's wireless site survey services make it easy to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, offering you a WLAN that delivers the coverage, performance, capacity, data protection, and roaming capability your business needs.
Linux, Windows Consulting Services
Linux with Windows Engineer
If your office network mixes Linux technology technology with Windows, Progent can assist you to incorporate your computers into a unified network that permits all your operating systems to coexist for simple management, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows integration assistance offerings include IT architecture integration and service, support for Windows services for UNIX, remote network monitoring and administration, remote network support and repair, in-person technical support, and Help Desk Call Center services.
24x7 Microsoft Experts Microsoft Windows 11 Upgrade Network Documentation
Windows 11 Training Professionals
Progent's Microsoft-certified Windows 11 consultants offer a variety of services to support Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, teleworker access, data and identity security, centralized deployment, and Help Desk Call Center support services.
UNIX with Windows Troubleshooting
Windows and UNIX Technology Professional
Progent's UNIX family consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Offsite Employees Security Remote Technical Support
Offsite Employees Cybersecurity Computer Consultants
Progent can help small and medium-size companies to install security defense systems and deliver cleanup services needed to support a remote workforce.
MSP360 VM Backup Specialists
MSP360 Server Backup Support and Setup
Progent can help your company to design, deploy and troubleshoot a backup/restore solution based on MSP360 software. MSP360 enables file/folder or image backup/recovery for virtual machines and physical computers, supports all leading public clouds, and permits you to build a backup ecosystem with a low RTO and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss caused by user mistakes, system glitches, malicious users, and malware attacks such as ransomware.
Top Ranked Microsoft Exchange Remote Support Services
Microsoft Exchange Server 2019 Remote Technical Support
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and maintaining messaging systems for companies in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment features compliance, service continuity, easy connectivity for off-site and mobile users, efficient administrative tools, and productive integration with telecommunications. Progent offers expertise and support services for Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2000. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 or MS Exchange 2013 Server.
Consulting Services SQL Server 2012 Migration
Microsoft SQL Server 2012 Consultant Services
Progent offers the expertise of Microsoft-certified engineers and experienced software developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security professionals to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure a cost-effective and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Solaris Engineers
Sun Solaris Technology Consulting Services
Progent's Solaris platform consulting services provide small businesses and software developers help with managing and maintaining Solaris systems that run with Microsoft-based networks. Progent can give your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience offers you an easy single consulting firm to help you build and manage a secure and reliable mixed-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Azure Hybrid integration Professionals
Microsoft Azure enterprise hybrid cloud solutions Consultants
Progent can assist businesses of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you avoid the typical errors small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.
Solaris with Windows Consultant Services
UNIX, Windows Consult
If your company is producing UNIX-based applications in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of strategic know-how while avoiding the constant hassle of maintaining your business network. By using smart server monitoring and by providing online and in-person assistance as your company needs it, Progent offers an affordable alternative for managing an information network that features excellent dependability, security, and performance. Progent's developer assistance services include full-service it outsourcing, virtual server infrastructure, remote and on-site support and repair, proactive network monitoring services, and Contact Center outsourcing.
24x7 SQL Server 2008 Upgrading
SQL 2008 Reporting Services Designer
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of a new generation of high-end applications that can provide your business a significant competitive advantage. SQL Server provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Openings Home Based Microsoft Certified
Benefits for Certified Jobs
Our compensation model is built on contribution, so similar to being an independent contractor, your earnings are directly tied to your work effort. Some Progent support staff focus on lifestyle issues and elect to work at an easy pace, using our flexible calendar to follow personal pursuits like hiking, motorcycle racing, snow boarding, surfing, travel, or spending free time with family and acquaintances. Others take advantage of the opportunity to earn big bucks via hard effort and long days. Progent fully supports both ends of the spectrum plus any point in the middle.
Specialist CISA Certified Security Audit
CISA Certified Protect
The Certified Information Systems Auditor credential is a globally recognized qualification that indicates expertise in network security auditing. Certified by ANSI, the CISA credential requires that consultants undergo an extensive test administered by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to assist companies in the areas of information systems audit process, information technology governance, systems and infrastructure ROI, information technology support, safeguarding of information assets, and disaster recovery planning.
Technical Support Services Co-managed Help Desk Costs
Supplemental Help Desk Cost Savings Remote Consulting
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help companies to reduce costs and improve productivity.
Largest Remote Desktop Connection for Mac Technical Consultant
Mac Office Specialists
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who run Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for networks that combine Mac with Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Mac and Windows users.
Consultant Private Clouds for Small Businesses
ProSight Small Business Private Clouds Consulting
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of availability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system support, and IT management while achieving world-class reliability and an unprecedented level of vendor independence.
Avaddon ransomware recovery Consult
ransomware removal and restore Consultant Services
Progent's experienced ransomware recovery consultants can assist your business to restore an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
24-Hour ProSight DPS ECHO Hybrid Cloud Backup Services Computer Consultants
Cloud Backup Security Online Support Services
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical data, applications and VMs that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data.
Hornetsecurity 365 Total Backup Troubleshooting
Online Support Services Hornetsecurity Altaro 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
24-7 Fault Tolerant Internet Connections Computer Engineer
Fault Tolerant BGP Online Support
Progent's Cisco-certified IT experts can show you how to create an economical, fault tolerant Internet connection solution that can deliver non-stop Internet access through a wide range of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the most current technology for fault tolerant Internet access to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet access.
ASA and PIX Firewalls Outsourcing
Firesight Specialist
Progent's Cisco-Premier technology consultants offer experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of protection, performance and reliability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progent's network experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Ubiquiti UniFi Controller Engineer
Wireless Bridge On-site Support
Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of all sizes to deploy, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
24-Hour Anti-Virus Support
Setup and Support Antispam
E-Mail Guard from Postini offers continually upgraded spam and virus filtering, data filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to qualify for a regular Postini license, you can still have the use of Postini's Perimeter Manager services via Progent's E-Mail Guard antispam and antivirus service program. Progent's expert e-mail protection consultants can show you how to devise an email defense strategy that incorporates anti-spam and virus defense services and policies.
Top Ranked Consultants System Center MOM
Microsoft Operations Manager IT Consultant
Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are vital to preserving the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed so far that companies of any size can afford a degree of network stability that was once limited to enterprises. Progent can provide a variety RMM options delivered as low-cost services designed to assist you to identify and resolve a an array of network issues before they can impact your business.
Cisco Certified Expert Specialist MySQL development
SharePoint application development Professional
Progent's expert programmers, relational database architects, and program management consultants can help large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by providing database designers and programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional data sources such as Microsoft SQL and Excel to build data-intensive intranets and web portals. Progent also can provide expertise with multiple web development tools and can help businesses to create, enhance, troubleshoot, or migrate web applications to take advantage of the most current web technology.
PowerPivot for Excel Configuration
Microsoft Certified Partner SQL Server 2012 Monitoring Support and Integration
Progent offers the support of certified consultants and experienced software programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified security consultants to assist your business to evaluate the likely advantages of SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define an efficient and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Network Engineer PIX
Urgent Cisco PIX Firewall Migration Setup and Support
Cisco's PIX firewalls have reached end of life and Cisco may no longer offer support these devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine whether to adopt the latest firewall products from Cisco. Progent's Cisco technology experts can help you design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following leading practices.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Technology Consulting Services
CCIE Certified Catalyst 802.11ax AP Support Outsourcing
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide economical remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Select Topic: