Cisco Networking Infrastructure Planning, Configuration and Troubleshooting
Addison Enterprise and Small Business IT Network Systems
For offices of all sizes in Addison Texas, Progent can provide convenient, quick, and economical communication with CCIE-certified engineers. CCIEs are top-level network professionals who achieve this elite certification only after strenuous testing overseen by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network deployment, troubleshooting, and optimization. Progent's CCIEs operate directly with Cisco's internal staff in analyzing anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or obtaining program updates to fix problems. A Cisco-qualified CCIE knows how to detect the origin of network problems stemming from network appliances or applications.
Progent can provide fast online contact with a CCIE expert so you has the opportunity to get high-level assistance for complicated network issues that are impacting your business but are outside the experience of your local network support resources. Progent's Cisco CCIE-certified consultants can access your system using state-of-the-art remote support tools that allow them to provide fast and affordable analysis and repair of serious network issues.
Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national Internet providers, and so their skills are not easily available to smaller organizations. Progent is among the rare service providers that makes CCIEs available to support small and mid-size businesses. In addition, Progent can provide fast access to a CCIE remotely so you can get immediate help for complex network issues that are reducing business efficiency. To learn how to contact a Progent CCIE for timely assistance with your network, go to Progent's online network help.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
Cisco's large family of both new and vintage infrastructure appliances supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points and switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, as well as security and VPN technology. With the resources of one of the largest teams of Cisco-certified CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's engineering experts and the latest training resources to keep at the vanguard of connectivity technology.
Software Update Management for Cisco Network Infrastructure Appliances
Patch management is a vital and complicated task. Prompt and properly managed patching optimizes cybersecurity, regulatory compliance, uptime, and capability. Sporadic software update management can cause security gaps, compatibility issues, sluggish or inconsistent responsiveness, needless downtime, or loss of key features. Patching involves more than periodic updates of an OS and apps for servers and user machines. Firmware patches can be as essential for network infrastructure appliances such as routers, firewalls, and wireless APs.
Progent has delivered advanced assistance for Cisco networking products for over twenty years and Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. To find out about Progent's service options for software update management, check out Progent's patch management solutions.
In order to find out more information about Progent's world-class support for Cisco technology, select a subject:
- Introduction to Progent's Cisco Engineering Services
- Fast and Affordable Remote Support from a CCIE Consultant
- Cisco Firepower Firewalls: Integration and Management Expertise
- ASA 5500-X Firewalls with Cisco Firepower Services: Setup and Troubleshooting Expertise
- Cisco ASA 5500 Firewall Engineering Assistance
- Cisco PIX 500 Series Firewall Upgrade. Migration Help
- Cisco Routers Engineering Services
- Cisco Wireless Consulting Expertise
- Aironet Access Points Engineering Services
- Cisco Small Business 100, 300 and 500 WiFi APs Consulting Services
- Catalyst 802.11ax Wi-Fi 6/6E APs Solution Design, Deployment and Troubleshooting Support
- Cisco WiFi Controllers Consultants
- Cisco Meraki Wireless Access Points Design Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Cisco Wireless IP Phone Configuration
- Cisco Jabber Integration Expertise
- Cisco Catalyst Switches Deployment Services
- Nexus Switches Deployment Expertise
- Meraki Switches Deployment Expertise
- Cisco Security and VPN Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunking and Cisco CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Teleworkers
- Infrastructure Design for Cisco-powered Datacenters and Colocation Centers
- Data Center Design Services for Internet Service Providers
- Unified Cloud-based and Hybrid Network Management Solutions for Cisco Environments
- NetApp and Cisco Private Cloud Platform Consulting Services
In addition to Cisco technology, Progent's consultants can provide expertise for other major areas of information systems, making it possible for Progent's experts to deliver comprehensive business solutions for organizations of any size. A few core fields where Progent's IT consultants can provide high-level support include:
- Windows Server 2022 Solution Design and Integration Expertise
- Windows Server 2019 Migration Consulting
- Windows 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Migration
- ProSight WAN Watch Infrastructure Monitoring and Management Consulting
- Exchange Server 2010 Migration and Support
- Penetration Testing with NodeZero from Horizon3.ai
- Security Compliance Assessment and Problem Mitigation
- Disaster Recovery Planning and Verification
- Microsoft SQL 2019 Solution Design, Microsoft SQL Server 2017 Migration and SQL Server 2016 Integration
- SharePoint Server Application Development
- Oracle Software Development and MySQL Application Programming
- Windows Hyper-V System Design
- Windows Hyper-V System Design
- VMware vSphere and vCloud Deployment
- VMware Site Recovery Manager Business Continuity Planning
- VMware NSX Network Virtualization Architecture and Management
- Citrix XenApp and XenDesktop Virtualization Expertise
- Project Management Outsourcing
- Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Platform Planning and Integration Consulting
An index of content::
MySQL and Windows Technology Professional
Integration Firm SharePoint
Progent's team of expert programmers, database designers, and program management consultants can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by providing relational database architects and software programmers experienced in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with additional applications like Microsoft SQL and Excel to create data-driven intranets and web portals. Progent also offers experience with web development technologies and can assist businesses to create, expand, troubleshoot, or migrate web applications to take advantage of the latest advances in web technology.
24-Hour Cisco CUBE and ASR Routers Remote Technical Support
Computer Consultant Cisco CUBE Integration
Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to plan, integrate, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective online or on-premises support to help you to migrate efficiently to an advanced unified communications environment that delivers fast ROI. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.
Urgent Mac and Windows Technology Consulting
Mac and Windows Technical Support Services
Progent's service experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into cohesive networks with resource sharing and collaboration support. Allowing efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Windows products. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer world class support to businesses that rely on these platforms to maintain their competitive advantage. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Expert Training Remote Support Services
24 Hour Computer Engineer Information Transfer
Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has few competitors. Small businesses who work with familiar independent consultants or who employ internal support personnel benefit when Progent passes on knowledge about new technology and tested processes to make their networks more robust, protected, and efficient.
Call Center Sharing Remote Troubleshooting
Online Support Services Shared Computer Support Help Desk
Progent offers several basic kinds of Contact Center support : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts gives your clients instant access to a reliable technical group with years of experience delivering phone support and online repair for networks powered by Microsoft products. Progent's concentration is on giving the support Call Center a respected image as a key contributor to business performance. Progent's target is to resolve rather than simply report problems.
Services Virtual Server Private Cloud Hosting
Private Cloud Solutions Specialists
Progent's private cloud hosting service allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. You can use Progent's private cloud to eliminate major investments in the purchase, upkeep, and operation of computer equipment and facilities while benefiting the highest levels of network reliability and security.
VMware NSX Architecture Specialists
Consultant VMware NSX and SRM Disaster Recovery
VMware's NSX network virtualization technology enables you to create entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can produce reports to verify full service restoration, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to design, deploy, test and manage a DR system powered by VMware SRM and VMware NSX.
Services ProSight Email Data Loss Protection
Top Email Scoring Thresholds Consultancy
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
24x7x365 Dynamics GP System Upgrade Planning Specialist Akron Canton
Microsoft Dynamics GP System Update Services Summit County Ohio, United States
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for over 20 years and Progent has delivered system integration, customization, education, and debugging since the platform's debut. Progent offers in-depth expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, validate, and carry out a cost-effective migration from a an outdated version of GP to the latest version of Microsoft Dynamics GP.
Integration Microsoft Dynamics RMS
Integration QuickBooks Pro
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade assistance, and one-on-one or group online training tailored to address your particular needs. Progent's experts also can show you how to integrate and maintain a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Support Desk Sharing Consultant Services
Shared Computer Support Help Desk Online Help
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's normal desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
Egregor ransomware hot line Professional
24x7 ransomware cleanup and restore Engineer
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Snatch ransomware hot line Consultant
Consultant Services ransomware removal and data restore
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
SCCM 2016 Remote Support
System Center 2016 and SSRS Reporting Consulting Services
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced IT support packages, small organizations can choose a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company information systems world-class reliability, security, and productivity.
24-Hour IoT sensors patch management Professional
Endpoint patch management Professional
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Consultant Services Fortinet 100 Series Firewalls
Professional Fortinet 1000 Series Firewalls
Fortinet FortiGate next-generation firewalls are leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to deploy your Fortinet FortiGate firewalls to safeguard all your IT resources at the network edge, within the data center core, at branches, and in the cloud.
MongoLock ransomware hot line Specialists
ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Microsoft SMS Server Setup and Support
Network Consulting SMS Server 2003 Migration
Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it simpler to install system images, control mobile computers, and run management tools. In addition to alerting you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop efficient processes and policies to manage PDAs and intelligent mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes standards, procedures and technologies to keep your IT computer system safe.
Exchange Server 2000 Upgrade Troubleshooting
Exchange Server 2000 Upgrade Support Outsourcing
Progent is among the most experienced IT consulting companies for designing email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the advantages of Exchange 2000 for common scenarios including updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
24/7 Catalyst 6800 Switch Integration Support
Immediate Remote Technical Support Catalyst 3560 Switch
With Catalyst switches for small and mid-size businesses, Cisco enables organizations to gain all the benefits of bringing intelligence into their networks. Cisco's Catalyst switch product line makes it possible to enable features that make your network infrastructure sufficiently robust to handle real-time requirements, scalable to support growth, safe enough to guard confidential information, and designed for prioritizing and controlling all traffic to streamline network performance. Progent's Cisco certified engineers can help you pick out and integrate Catalyst switches that make sense for your business. In addition, Progent's CISM and CISSP certified security consultants can show you how to create a strategic security policy and configure Catalyst switches so they help support your security strategy. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Dynamics GP Configuration
Support and Setup Microsoft Dynamics GP
Dynamics GP can help you expand and control your company better by offering easy access to strategic information and a rapid return on investment. Microsoft Dynamics GP confers major productivity benefits including its ability to extend the presence of your organization, manage your accounting, computerize financial processes, unify procedures across your business, improve inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can help you configure and maintain a reliable, safe server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to help you reap the full benefits of your Dynamics GP software.
Office 365 Remote Consulting
Microsoft 365 Security Online Support Services
Microsoft 365, formerly branded Office 365, is Microsoft's extensive suite of client productivity apps and cloud services offered on a subscription basis. Microsoft 365 applications and cloud-based services are available in a variety of product bundles targeted at customers ranging from students and households to enterprises. Progent can provide quick and easy remote access to specialists with expertise in Microsoft, macOS, iOS, and Android technology. Progent can help you to evaluate the many subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid solutions that transparently combine on-premises and cloud-based products and services.
MozyPro Consulting
VMware Data Recovery Consultant Services
Progent can provide affordable remote access to IT engineers skilled in a wide array of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent can provide expertise for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help you to install, upgrade, or maintain backup/restore systems for a variety of topologies such as local, remote, cloud, or hybrid.
Network Consultant SQL Server 2014 Security
SQL Server 2014 Monitoring Onsite Technical Support
SQL Server 2014 incorporates major improvements in key areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services such as system design, deployment, administration, remediation, and application development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Cisco Architecture Server Setup
Cisco CCIE Remote Integration Companies
Progent can help your organization to utilize Cisco's networking technology to build a robust foundation for your local, private cloud, or hybrid data center and improve operations in vital areas including compute and storage utilization, security and compliance, versatility, uptime, and disaster recovery.
MySQL Standard Edition Services
Consultant Services MySQL and Windows
Progent can provide affordable online access to an Oracle-certified MySQL administrator or application developer and can assist organizations of any size to integrate and support MySQL within a robust network environment that offers high levels of speed, expandability, and security. Progent also has experience helping companies migrate applications from an Oracle environment to MySQL.
ProSight Private Cloud Services Professionals
Private Cloud Virtual Datacenter Hosting Consultant
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of dependability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management options are built on mature virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Consulting for Service Providers Setup and Support
Onsite Technical Support Consulting for Service Firms
Progent's Support for IT Service Organizations lets you use Progent's information technology experts while retaining your own service brand as a seamless extension of your IT consulting team.
Microsoft Expert MS SQL Network Security Evaluation
Troubleshooting Microsoft SQL Server
SQL Server 2005 delivers powerful, familiar tools to IT professionals as well as to information workers, lessening the complexity of designing, deploying, administering, and using enterprise information and analytical applications in environments ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and broad knowledge in designing and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Android and Windows 8.1 integration Consultants
Android Remote Desktop Connection Online Help
Progent's veteran group of IT consultants and application specialists have years of background delivering online and on-premises assistance for organizations of all sizes who want to integrate Android phones and tablets into their information systems so that users can be productive from virtually anywhere. Progent offers the range of skills to resolve network problems that span numerous vendors and that represent a combination of legacy and current technology. Progent offers budget-friendly online expertise to assist you with any facet of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to help you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic network initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or individual training to help you manage and use Android phones to maximize their business value.
Maryland Onsite Computer Services
Minnesota Small Office Computer Consulting Services
Progent's Technical Response Center (TRC) offers nationwide extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone support and remote direct network connection to isolate and repair technical problems rapidly and economically. The breadth of IT expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to competent specialists as required. For critical issues, the Technical Response Center tries to answer your call for support within one hour.
Consultant Lync Server 2013 and Cisco UC
Lync Server 2013 and Active Directory Consultancy
Progent's Microsoft consultants can assist you to assess the value of Microsoft Lync Server 2010 for your business and can assist you to design and carry out an installation of Microsoft Lync Server that centralizes the administration of Instant Messaging and Presence and improves the output of your office employees, telecommuters, and smartphone users. Progent's consultant's can in addition assist you to carry out a smooth upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server with Exchange, SharePoint Server, and SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the collaborative functions of Microsoft Office programs, and offer online seminars and continuing support for Microsoft Lync Server 2010 and other Microsoft platforms.
Microsoft Expert Dynamics NAV ERP Integration
Application Consulting Dynamics 365 NAV
Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financials, inventory, operations, capacity planning, purchasing, sales, supply chain management, and business reporting. Progent's Dynamics 365 Business Central/NAV experts can help company to manage your older Dynamics NAV system or migrate smoothly to a cloud-hosted, on-premises, or hybrid deployment.
Windows 7 64-bit Upgrade Technical Consulting
Windows 7 Migration Consultants
Progent's certified consultants offers offsite and on-premises support expertise to help your company to administer, support, and repair PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, online connectivity, mobile device integration, wireless network design, and 24x7 system monitoring.
SharePoint 2013 Excel Services Network Consultant
SharePoint 2013 Excel Services Integration Services
Progent has been delivering SharePoint consulting services since the initial product was published more than two decades ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.
Customer Relationship Management Integration Support
Online Support Services CRM
Microsoft CRM helps mid-market companies build profitable client interactions. Built-in Sales and Customer Service components enable employees to share information to help improve sales success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your sales or customer service data.
Microsoft and Mac Desktop IT Service Provider
Microsoft Mac and Linux Desktop Network Solutions
Progent can deliver a wide array of cost-effective support services to help you to deploy, configure, repair, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online technical support for single machines or notebooks or help you to plan and carry out a large-scale migration to new or revised OS software and business applications. Progent can also provide consultants and technical workers to assist you to prepare for and complete a site move or consolidation designed to cause minimal interruption to your productivity.
Online Cisco Certified CCIE Small Business Computer Consulting Firm
After Hours Cisco CCIE Online Specialists
Progent offers rapid online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can link to your environment using advanced remote diagnostic utilities to deliver fast and economical analysis and repair of critical network issues.
Citrix XenDesktop VDI Online Consulting
virtual desktop delivery Technology Professional
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that improves the business impact of your information system; integrate XenDesktop software with your physical and virtual servers, user devices, and printers; migrate your existing virtual desktop software to current versions of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your IT staff to follow best practices to manage XenDesktop efficiently.
Information Technology Consulting Firms Microsoft Partner
Microsoft Partner IT Management
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer endorsement and enjoy the closest working relationship with Microsoft. The understanding, capabilities, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your business better technical solutions for your IT system.
Postini Support and Integration
Support and Help Antispam
E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by offering constantly updated spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, management and reporting tools as well as outbound email testing to help you fix your e-mail environment and specify and regulate company email policy.
Progent Management Team Consolidate
Progent's Management Consultancy Services Group
Progent's management team includes seasoned professionals with decades of background delivering computer consulting services, technical support, and strategic information system planning to businesses ranging in size from startups to global enterprises. Great service requires great personnel, and Progent is proud to have put together a management staff able to provide customers with the best service value in the industry.
North Carolina Computer Consultation
Iowa Technical Consultant
If your organization does not need emergency remote support but you think you will need technical services with your information system soon, you can conserve time and expenses and ensure that the right IT skill will be available when you need it by contacting a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.
Urgent Identity Authentication Setup and Support
Computer Consultants Duo Identity Verification
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Support and Help SentinelOne Virus Recovery Experts
SentinelOne Singularity Control Integration Professionals
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
IPsec VPN Information Technology Consulting
After Hours Firewall and VPN Security Group
Progent provides companies of any size expert support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you create a detailed security plan and select the right technologies from multiple suppliers to support your security goals while staying within your budget restraints.
Setup and Support Microsoft 365 hybrid solutions for Exchange
Microsoft 365 Single Sign On Support and Help
Microsoft supports seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange solution is completed on schedule and within budget.
24x7x365 Ryuk ransomware protection Consulting
Specialists ransomware cleanup and restore
Progent's proven ransomware recovery consultants can assist you to reconstruct a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Anti-Spam Small Business Subscription
Anti-Virus Design and Installation
E-Mail Guard is Progent's affordable anti-spam and virus defense service that gives small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other types of email-borne attacks on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-managed spam filtering and antivirus services that ward off email attacks before they can breach the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server vendor, hardware technology, or geographic location.
24/7 Wireless Security Technical Support Services
Proxim Network Consultant
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Consultancy ransomware cleanup and file recovery
ransomware protection Engineer
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
macOS and Cisco ASA Firewalls Specialist
Mac Lion Security Information Technology Consulting
Progent's CISM-certified security consultants can help you safeguard your Apple Mac network through expert support offerings including running security tests, clean up after virus and denial of service attacks, setting up firewalls, integrating secure off-site and mobile access, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the particular objectives of your business network.
ransomware cleanup and recovery Consultant
ransomware cryptoworm recovery Engineers
Progent's ransomware consultants can assist your business to assess your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Dynamics GP Modifier Technology Professional
Microsoft Dynamics GP Visual Studio Consultancy
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design custom mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you analyze your business more thoroughly, transforming raw data into useful insights into your business.
Flexential Tampa Colocation Center Specialists
Flexential Internet Data Center Consulting Services
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a team of network consultants based in the Tampa area, and Progent also offers online support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran DRBC preparedness consultants. Progent can also help you to design and carry out a migration to the Flexential facility by providing services such as planning solution architecture, recommending hardware, system setup and validation, debugging, streamling remote network management, and training your IT support team.
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