For organizations of any size in Addison Texas, Progent can provide easy, quick, and economical access to CCIE-certified engineers. CCIEs are top-level networking engineers who achieve this elite recognition by completing strenuous testing administered by Cisco. CCIEs can handle the most complex problems associated with network deployment, repair, and optimization. Progent's CCIEs work closely with Cisco's in-house staff in identifying problems with IOS or Cisco NX-OS utilities and developing workarounds or receiving software patches to fix problems. A Cisco-qualified CCIE knows how to pinpoint the cause of network difficulties stemming from hardware or applications.

Progent can provide fast and affordable remote access to a CCIE specialist so that you can obtain high-level help for complicated network problems that are affecting productivity but are beyond the scope of your ordinary network support organization. Progent's Cisco CCIE-certified network experts can access your system using advanced remote support utilities that allow them to perform fast and low-cost diagnosis and resolution of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and so their skills are not easily available to the general public. Progent is among the few service organizations that makes CCIEs available to help small and mid-size businesses. Also, Progent offers fast access to a CCIE remotely so you can receive immediate support for complex network problems that are hurting worker efficiency. To find out how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's online network assistance.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Cisco's large selection of current and vintage connectivity products familiar to Progent includes ASA 5500 Series Security Appliances and PIX Series Firewalls, the Catalyst FWSM, protected broadband and IS routers, Aironet and Meraki wireless access points, Meraki cloud-managed access points and aggregation switches, VoIP systems, Catalyst and Nexus series switches, as well as data protection and Virtual Private Network (VPN) technology. With the resources of one of the largest teams of Cisco-certified CCIE experts of any independent support firm, Progent has privileged access to Cisco's engineering experts and Cisco's latest training resources to keep at the leading edge of network technology.

Software Update Management for Cisco Network Appliances
Software update management is a critical and complicated task. Timely and properly managed updating maximizes security, compliance, uptime, and capability. Sporadic patch management can cause security gaps, compatibility problems, slow or inconsistent performance, excessive offline stretches, or loss of key features. Patching involves more than occasional updates of an OS and applications for servers and endpoints. Firmware patches can be as essential for network appliances such as switches, firewalls, and wireless APs.

Software Update Management Services for Network Devices

Progent offers patch management support for network infrastructure appliances from Cisco and other major suppliers

Progent has delivered advanced help for Cisco networking products for over twenty years and Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information system. To learn about Progent's service options for firmware update management, see Progent's software update management solutions.

To learn more concerning Progent's online and on-premises support for Cisco network technology, select a subject:

Additional Support Expertise Available from Progent
Progent also offers a wide range of IT services in vital practice areas to assist companies to convert Cisco networking products into an integrated IT solution that delivers competitive advantage. A few of the consulting services available from Progent's experts are project management support, VMware vSphere deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, pentesting with NodeZero from Horizon3.ai, security vulnerability assessment, database administration and database development expertise, and temporary CIO services.

Progent can also assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud resources and that use Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

By offering a convenient one-stop resource for IT generalists and specialists, Progent is able to tailor timely, affordable, and thorough IT solutions that fit the unique needs of companies in Addison Texas.



An index of content::

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    Progent wants to hire fulltime, results-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security certification; and high-end network design consultants with experience in mobile solutions, wireless networking, service continuity, disaster recovery, data protection, and virtual servers. Progent also seeks professionals to join Progent's staff of helpdesk support technicians and off-site support professionals. Also, We are hiring talented administrators able to operate productively in our high-growth, virtual office culture.

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    Remote management cards offer IT administrators full control of a server without the requirement for a personal presence. Using these server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, implement, and manage a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical help. Progent has experience with a number of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.

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    Progent's Disaster Recovery/Business Continuity consultants have extensive experience helping small and mid-size organizations to minimize system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore solutions, and transparent maintenance. Progent's business continuity consultants can assist you to develop and test an efficient business continuity plan that matches your business needs and budget. Progent's disaster recovery specialists can assist you to architect, deploy, and maintain resilient technologies such as redundant Internet access, virtualization, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.

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    Progent's CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools packaged within one agent managed from a single control. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also assist you to install and test a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.

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    Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you sidestep the typical mistakes small organizations make when migrating to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.

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    Progent's accredited security and compliance experts can run cybersecurity tests of enterprise-wide security to determine your organization's cybersecurity profile adherence to important industry security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand network-wide security audits, and focused security evaluations for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's accredited security engineers can also run comprehensive security assessments to validate your organization's compliance with important industry security standards including HIPAA, PCI, and ISO.

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  • Email Quarantine Consultant
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    Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based management and world-class security for your email traffic. The powerful architecture of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.

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    Microsoft Small Business Server is a low-cost suite of essential servers that offers the foundation for a powerful but manageable information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT consultant with hands-on background and broad experience in designing and building cohesive end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and troubleshooting IT environments based on the SBS line of servers and applications.

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    Progent's wireless engineers can help small businesses plan, select, test, configure and maintain secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that matches or exceeds wired interfaces. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and install the wireless link technology that fit best with your business needs.

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    Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs that you intend to retain plus the new 64-bit versions of software you wish to install.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.

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