To get fast online help with data security problems, businesses in Addison Texas have access to world-class support from Progent's security professionals. Progent's remote support staff is ready to offer efficient and low-cost help with security emergencies that are impacting the viability of your IT network. Progent's security engineers are premier to provide help for environments based on Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can provide advanced support for critical cybersecurity and restoration technologies including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore testing, immutable backup, and off-site backup. Progent's broad range of consulting services addresses firewall configuration, email filtering and encryption, secure network design, and business continuity preparedness. Progent's support team has earned the industry's top security certifications including CISA and Certified Information Systems Security Professional.

Progent offers remote security support services on a by-the-minute model with no minimum call duration and without additional charges for setup or after hours support. By charging by the minute and by providing world-class expertise, Progent's pricing model keeps costs low and eliminates scenarios where quick fixes turn into big bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware assaults are commonly launched on weekends and at night, when support staff may be slower to recognize a breach and are less able to organize a quick and forceful defense. The more lateral progress ransomware can achieve within a victim's network, the more time it will require to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide you to take the time-critical first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can help businesses to locate and isolate breached servers and endpoints and protect undamaged resources from being penetrated. If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Can We Do Now?
Cybersecurity ConsultantsIn case your network is now faced with a security crisis other than ransomware, visit Progent's Emergency Online Network Help to learn how to get immediate help. Progent maintains a team of seasoned cybersecurity specialists who offer remote and on-premises support that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to protect against future exploits.

For companies that have prepared carefully for being hacked, the step-by-step incident response model outlined by Global Information Assurance Certification is Progent's approved method of responding to a major security penetration.

Introduction to Progent's Security Services
Coordinating data security and preparedness for restoring vital data and functions following an attack requires an on-going process that entails a variety of tools and processes. Progent's certified security professionals can support your organization at any level in your attempt to safeguard your IT system, from security assessments to designing a complete security plan. Some areas covered by Progent's experts include Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Based Spam and Viruses.

Designing and Implementing Secure Networks
Any company should have a carefully considered security plan that includes both proactive and reactive activity. The pre-attack plan is a set of steps that helps to reduce vulnerabilities. The reactive strategy specifies activities to help IT personnel to evaluate the losses caused by a breach, repair the damage, record the event, and restore business activity as quickly as feasible. Progent can advise you how to build protection into your business processes. Progent can set up auditing software, create and execute a safe computer architecture, and propose procedures and policies that will maximize the protection of your computing environment. Progent's security experts are ready to help you to configure a firewall, design secure online and mobile connectivity to e-mail and information, and install an efficient VPN.

If your company is looking for an affordable option for jobbing out your network security administration, Progent's Round-the-clock Network Support Packages feature non-stop online system monitoring and quick resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that include physical and cloud-based resources and that comply with government and industry security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

Data Restoration and Failure Analysis
Progent provides expertise in recovering networks and devices that have been compromised, are quarantined, or have stopped working following a security penetration. Progent can show you how to evaluate the damage resulting from the attack, restore ordinary business operations, and recover information lost as a result of the event. Progent's security engineers can also manage a comprehensive forensic evaluation by going over activity logs and utilizing a variety of advanced forensics techniques. Progent's experience with security consulting minimizes your downtime and allows Progent to recommend efficient strategies to avoid or mitigate future assaults.

Ransomware Removal and Restoration Expertise
Progent can provide the services of proven ransomware recovery consultants with the knowledge to reconstruct an IT network that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. For more information, visit ransomware removal and recovery services.

Work-from-Home Security Expertise
Work-from-Home workers commonly utilize their personal computers and often operate in a poorly secured physical space. This multiplies their susceptibility to cyber attacks and calls for careful configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the development of policies based on best practices. Progent's seasoned team of Work-from-home solutions experts can assist you to plan, configure and maintain an effective cybersecurity solution that guards vital information assets in environments that incorporate telecommuters.

Software/Firmware Update Management Services
Progent's support services for patch management offer organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. In addition to maximizing the security and reliability of your IT network, Progent's patch management services permit your in-house IT team to concentrate on more strategic projects and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat management platform that includes AI algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be installed in a few minutes to defend popular endpoints against increasingly sophisticated assaults such as ransomware, known and new malware, trojans, hacking tools, memory exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne is invariably the first endpoint response software activated by Progent to gain control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For more details, see Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.

Support for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports repeated, concurrent, programmable testing of your network so you can find, prioritize, fix, and verify cybersecurity weaknesses before threat actors can take advantage of them. Progent offers the skills of a NodeZero Certified Operator who can help you to use NodeZero to carry out thorough pentests of your network perimeter and your internal IT infrastructure in order to evaluate your current security posture. Progent can also assist you to strengthen your network security and can assist you to design and deploy a cohesive cybersecurity strategy that streamlines management and provides optimum protection for on-prem, multi-cloud, and perimeter IT assets. To find out additional information about Progent's vulnerability assessment services based on on NodeZero's penetration test platform, see Consulting Support for NodeZero's Penetration Test Platform.

Stealth Penetration (PEN) Security Assessment Services
Stealth penetration checking is an important component of any comprehensive IT system security plan. Progent's security professionals can run extensive intrusion tests without the knowledge of your organization's in-house IT resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident warnings and event log monitoring are correctly configured and actively monitored. Progent can provide ongoing autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound IT product defaults can be chained together by hackers into the multi-vector attacks typical of modern variants of ransomware. Learn more about Progent's Stealth PEN Assessment Services.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight series of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the entire threat lifecycle including protection, identification, mitigation, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with advanced backup/restore product vendors to produce ProSight Data Protection Services, a family of management offerings that deliver backup-as-a-service. All ProSight DPS services manage and monitor your backup operations and allow non-disruptive backup and fast restoration of vital files/folders, apps, images, plus VMs. ProSight DPS lets your business avoid data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, human mistakes, ill-intentioned employees, or application bugs. Managed backup services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security companies to deliver web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured online account and give your password you are asked to confirm who you are on a device that only you possess and that uses a separate network channel. A wide selection of devices can be utilized for this second means of ID validation such as a smartphone or wearable, a hardware token, a landline phone, etc. You can designate multiple verification devices. For details about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication (2FA) services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Because the system is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains and warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's certified security consultants can provide world-class specialized help in key facets of computer security such as:

Information Risk Audits and Security Compliance Assessment
Progent offers experience with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic system tests to uncover possible security problems. Progent has extensive experience with these and similar tools and can help you to understand audit reports and react appropriately. Progent's security engineers also offer web application validation and can perform thorough evaluation of enterprise-wide security to determine your organization's compliance with key global security standards such as FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security covering in-place wireless appliances plus mobile handsets. Read the details concerning Progent's Security Vulnerability Evaluation and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical support for Cisco's entire range of security and VPN solutions such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Get additional details about Cisco Protection, VPN and Wireless Support.

Additional Firewall and Virtual Private Network (VPN) Technologies
In addition to being expert in a wide array of protection technologies from Microsoft and Cisco, Progent offers businesses of all sizes advanced engineering services for security products from other important firewall and Virtual Private Network suppliers. Progent's engineers offer:

CISM Security Consulting Services
Certified Information Security Manager (CISM) Experts for Addison TexasCISM identifies the core skills and worldwide benchmarks of service that computer security managers are required to master. CISM provides executive management the confidence that consultants who have been awarded their accreditation possess the experience and knowledge to provide efficient security administration and engineering support. Progent can offer a CISM-certified expert to assist your organization in vital security disciplines including data protection governance, risk management, information protection program management, and crisis handling support.

Read additional information about Progent's Certified Information Security Manager Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Premier System Security Experts for Addison TexasProgent's CISSP experts are security engineers who have earned CISSP certification as a result of verified experience, rigorous study, and formal testing. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include cybersecurity management practices, security architecture and models, connection control systems, software development security, business processes security, physical security, encryption, telecommunications, Internet security, and business continuity planning.

Learn more information concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Premier Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals for Addison TexasProgent's ISSAP Premier security experts are specialists who have earned ISSAP accreditation following rigorous testing and significant hands-on work with information security design. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of secure network architecture.

Get additional information concerning Progent's ISSAP Certified Secure System Infrastructure Engineering Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to utilize modern system security engineering principles and processes in system development, review system security designs based on security engineering best practices, create viable system designs that include compliant security features for all key system functions, develop effective design strategies to provide operational security, perform in-depth risk analysis, and recommend realistic security models that balance your operational requirements with your organization's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Support Expertise
CISA Cybersecurity Auditor Experts for Addison TexasThe Certified Information Systems Auditor credential is a globally recognized achievement that represents mastery in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier security engineer trained to help businesses in the fields of information systems audit process, IT enforcement, network assets and architecture planned useful life, information technology support, safeguarding data assets, and disaster recovery preparedness.

Learn more information about Progent's CISA Professional Services.

CRISC-certified Network Risk Mitigation Experts
CRISC-certified Network Risk Experts for Addison TexasThe CRISC program was initiated by ISACA to validate an IT professional's ability to plan, deploy, and maintain information system controls to mitigate risk. Progent can provide the services of a CRISC-certified consultant to help you to develop and carry out a business continuity strategy based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's network risk mitigation services are a good fit the services provided by Progent's CISA-Certified security engineers for impartially assessing your IT management mechanisms and also with the services of Progent's CISM support professionals for implementing company-wide security policies and procedures.

Learn more information about Progent's CRISC Network Risk Management Services.

Global Information Assurance Certification Professional Services
Security Engineers with GIAC (Global Information Assurance Certification) for Addison TexasGIAC was established in 1999 to certify the skill of IT security engineers. GIAC's mission is to ensure that a certified security consultant has the skills appropriate to provide support in critical areas of network, information, and program security. GIAC certifications are acknowledged by businesses and institutions throughout the world including U.S. NSA. Progent can provide the expertise of certified security engineers for any of the network security disciplines addressed within GIAC accreditation topics including auditing perimeters, incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Learn additional details about Progent's GIAC Information Assurance Services.

Contact Progent for Computer Security Support
If your organization is situated in Addison Texas and you need cybersecurity expertise, call Progent at 800-993-9400 or visit Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services




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    Progent's non-stop inter-site connectivity and fault tolerant system connection professionals can help small companies achieve fault tolerant Interoffice connectivity through fully redundant networks featuring automatic failover. Progent's Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable 24x7 interoffice connectivity.

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    Lync Server 2013 and Android Professional

    Microsoft Lync Server 2013, now called Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications ecosystem that supports a BYOD computing model with instant messaging, real-time presence, web conferencing with application sharing, as well as IP-based and PSTN calling enabled for a broad range of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help your company to assess the advantages of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or mixed model suitable for your current and future plans, implement Lync 2013 so as to speed up your ROI, and provide live online and on-premises training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.

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    Hosting Support and Setup

    Progent's colocation center support services are intended for businesses with hardware located at Internet Data Centers or data center co-location hosting facilities and in need of on-demand on-premises service at the colo facility as well as remote support from Microsoft and Cisco Premier experts. Progent offers a full range of IDC and data center and colo consulting services such as system topology analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, development and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating fault tolerant server and storage cluster systems.


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