For immediate remote help with data security problems, businesses in Addison Texas have access to expert troubleshooting from Progent's certified security engineers. Progent's remote support staff is available to offer efficient and low-cost help with security issues that are impacting the viability of your information system. Progent's accredited security consultants are premier to support environments based on Microsoft Windows, Linux, Apple macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's broad selection of consulting services covers firewall technology, email filtering and encryption, protected network design, and disaster recovery planning. Progent's support staff has been awarded the world's most advanced security accreditations including CISM and Certified Information Systems Security Professional.

Progent offers remote security help on a per-minute basis with no minimum times and no extra charges for sign-up or after hours service. By charging per minute and by providing world-class support, Progent's pricing structure keeps costs low and eliminates situations where simple fixes entail big expenses.

We've Been Attacked: What Should We Do?
Cybersecurity ConsultantsIn case your network is now experiencing a network security crisis, go to Progent's Emergency Online Computer Support to see how to get fast assistance. Progent maintains a pool of certified network security experts who can provide online and onsite support that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future exploits.

For businesses that have prepared beforehand for an attack, the step-by-step incident response procedure promoted by Global Information Assurance Certification is Progent's recommended method of responding to a major security penetration.

Overview of Progent's Security Services
Coordinating network security plus planning for recovering critical information and systems following an attack requires a continual effort that entails an array of technologies and processes. Progent's certified security engineers can support your business at any level in your efforts to protect your IT network, from security assessments to designing a complete security strategy. Some areas covered by Progent's experts include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Managed Filtering of Email-Based Attacks.

Designing and Implementing Protected Networks
Any organization ought to develop a carefully considered security strategy that incorporates both proactive and reactive activity. The pre-attack plan is a collection of precautions that works to minimize security gaps. The post-attack plan specifies activities to help IT staff to assess the damage caused by an attack, remediate the damage, document the event, and restore business activity as quickly as possible. Progent can show you how to build security into your business processes. Progent can set up auditing software, create and build a safe network infrastructure, and recommend processes and policies that will optimize the protection of your network. Progent's security experts are ready to help you to configure a firewall, design safe offsite connectivity to e-mail and information, and install an effective VPN.

If you are interested in an economical way for jobbing out your security management, Progent's Round-the-clock Monitoring Services include continual remote system tracking and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, manage and repair enterprise hybrid cloud solutions that include physical and cloud resources and that are compliant with government and industry data security requirements. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

Data Restoration and Failure Analysis
Progent offers expertise in recovering networks and servers that have been compromised, are quarantined, or have failed as a result of a security breach. Progent can help determine the losses resulting from the breach, return your company to ordinary functions, and retrieve data lost owing to the attack. Progent's security engineers can also manage a thorough forensic analysis by going over activity logs and using other advanced forensics tools. Progent's background with security problems reduces your off-air time and allows Progent to propose effective ways to avoid or mitigate new attacks.

Ransomware Cleanup and Recovery Services
Progent can provide the help of experienced ransomware recovery consultants with the skills to rebuild an information system victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware cleanup and recovery expertise.

Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. In addition to maximizing the security and functionality of your computer network, Progent's patch management services free up time for your in-house IT team to concentrate on line-of-business initiatives and activities that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management services.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight series of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to guard endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services offer economical in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a further layer of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's veteran consultants can provide world-class consulting support in key facets of IT protection such as:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with information risk evaluation tools like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic system tests to reveal possible security gaps. Progent has extensive experience with scanning utilities and can assist you to analyze audit results and respond appropriately. Progent's certified security engineers also can perform web application testing and can perform thorough assessments of corporate-wide security to determine your company's compliance with important worldwide security standards including HIPAA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security including in-place wireless equipment as well as portable handsets. Learn more information concerning Progent's Information Risk Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth consulting expertise for Cisco's entire range of protection and VPN products including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Get the details about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network (VPN) Technologies
As well as being expert in a broad range of network security solutions available from Microsoft and Cisco, Progent can provide businesses of any size top-level engineering services for solutions from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

Stealth Intrusion Checking Consulting
Unannounced penetration testing is a valuable method for helping companies to understand how vulnerable their networks are to real-world threats by showing how thoroughly network protection policies and technologies stand up against authorized but unannounced penetration efforts instigated by veteran security engineers utilizing the latest intrusion methods. Find out additional details about Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Expertise
CISM Engineers for Addison TexasCertified Information Security Manager identifies the core competencies and worldwide standards of performance that information technology security professionals are required to master. It offers business management the assurance that consultants who have earned their CISM possess the experience and skill to provide efficient security administration and consulting services. Progent can provide a CISM support professional to help your enterprise in vital security disciplines including data protection governance, vulnerability management, information protection program management, and incident handling management.

Find out additional details concerning Progent's CISM Security Consulting Assistance.

CISSP Security Support Services
CISSP Certified System Security Specialists for Addison TexasProgent's CISSP experts are security specialists who have earned CISSP certification as a result of demonstrated experience, extensive study, and formal examination. CISSP qualification recognizes expertise in an international standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Fields of expertise covered under CISSP include security administration procedures, security architecture and test systems, connection control methodology, software development security, business processes security, physical security, encryption, communications, network security, and disaster recovery planning.

Learn more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Addison TexasProgent's ISSAP Premier security consultants are specialists who have earned ISSAP status as a result of rigorous examination and significant hands-on work with information security architecture. ISSAP security experts have acquired comprehensive knowledge of access management systems and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your business with all aspects of secure network architecture.

Learn additional information about Progent's ISSAP Certified Secure System Infrastructure Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow modern system security engineering principles and techniques in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, define effective design strategies to deliver protection for operations, perform in-depth risk analysis, and propose practical security solutions that balance your operational goals with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Consulting Services
CISA Cybersecurity Auditor Experts for Addison TexasThe CISA credential is a globally recognized achievement that signifies expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation has candidates pass an exhaustive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier security audit consultant trained to help companies in the fields of IS audit services, information technology governance, systems and infrastructure planned useful life, IT service delivery, safeguarding data resources, and business continuity planning.

Find out more information about Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC-certified Network Risk Mitigation Consultants
CRISC Risk Engineers for Addison TexasThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate a consultant's skills to plan, implement, and maintain information system controls to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and carry out a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget. Progent's network risk mitigation services are complementary to the services available from Progent's CISA-Certified security engineers for impartially evaluating your IT management design and with the services of Progent's CISM experts for designing company-wide security policies and procedures.

Read more details concerning Progent's CRISC-certified IT Risk Management Services.

GIAC Support Services
Network Security Engineers with GIAC (Global Information Assurance Certification) for Addison TexasGlobal Information Assurance Certification was founded in 1999 to certify the skill of IT security engineers. GIAC's goal is to make sure that an accredited professional has the knowledge necessary to provide services in key categories of system, information, and application software security. GIAC certifications are recognized by companies and government organizations throughout the world including U.S. NSA. Progent can provide the help of certified security engineers for any of the security services addressed within GIAC certification topics including assessing perimeters, incident response, intrusion detection, web-based services security, and SIEM solutions.

Find out more details concerning Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Help
If your business is situated in Addison Texas and you're trying to find cybersecurity help, call Progent at 800-993-9400 or refer to Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progentís Disaster Recovery/Business Continuity consultants offer extensive experience assisting small and mid-size businesses to minimize network downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity consultants can assist your company to plan and validate an efficient business continuity plan that aligns with your business needs and IT budget. Progentís disaster recovery engineers can assist you to architect, implement, and manage resilient technologies such as redundant Internet connectivity, virtualization, fail-over clustering, load balancing, transparent online backup, and geographically dispersed data centers.

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    Progent's Cisco-certified wireless integration experts can help organizations to configure, manage, and debug Cisco Small Business 100/300/500 Wi-Fi APs.

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    Progent offers national online technical support and troubleshooting services for companies that run Apple Mac networks or whose information systems include a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's experts can provide Apple macOS and OS X users a variety of IT services including desktop support, upgrading to the most recent edition of OS X from other earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad support, or moving to iCloud services. Online network consulting provides optimum leverage for your information technology dollar by protecting user efficiency and shortening the time charged for network analysis and repair. Sophisticated online access tools and experienced technicians and engineers allow Progent to solve the majority of network problems without wasting time and money by traveling to your location. In most of cases your network problems can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM premier security specialists to assist you with the most challenging network problems.

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    If your business computer system mixes Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a unified environment that permits all your operating systems to coexist for easy management, transparent dataflow, high reliability, enhanced throughput, and strong security. Progent's Solaris and Windows integration support services feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.

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    The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation site or if your company is considering moving your main or offsite backup system to Herakles/QTS, Progent offers a range of budget-friendly consulting services such as data center migration, system installation and updates, infrastructure optimization, project management services, virtualization expertise, remote network monitoring, streamlined system administration, application programming, disaster recovery solutions, security evaluation, and the use of the Progent Test Lab.

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    Microsoft Exchange 2000 Remote Support Services

    Progent is among the most qualified information technology support firms for creating e-mail solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses get the full benefits of Exchange Server 2000 for common scenarios such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.

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    Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.

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    Progentís data center support services are intended for companies with equipment located at Internet Data Centers or data center colo hosting facilities and in need of timely in-person assistance at the colocation facility as well as remote help from Microsoft and Cisco Premier experts. Progent provides a full array of Internet Data Centers and IDC and collocation consulting services including network architecture evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, design and deployment of non-stop systems, architecting and deploying layered security structures, firewall integration and support, designing load balancing environments, and creating fault tolerant server and storage cluster systems.

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    Progent can help your business to evaluate the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid networks that transparently combine local and cloud resources.

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    Application Publishing with ISA Server 2006 allows greater control over intranet resources while supporting increased efficiency by making these resources available to legitimate remote or mobile users. ISA Server 2006 can guard corporate applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can help you design, install, configure, and maintain ISA Server 2006 on your network so your company benefits from a smart and economical balance of protection, convenience, and speed.

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    Progentís Technical Response Center (TRC) provides low-cost national after-hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 telephone help and remote direct computer access to troubleshoot and repair network problems quickly and economically.

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    Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless throughput by reducing the impact of RF congestion, enhancing wireless availability with rapid failover, and hardening security by identifying cyber threats and filtering traffic content based on user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.

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    Progent's certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.

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    Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

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