For fast remote assistance with computer security issues, companies in Addison Texas can find world-class support by contacting Progent's security professionals. Progent's remote support staff is ready to provide fast and affordable assistance with security problems that are impacting the productivity of your IT network. Progent's security engineers are certified to provide help for systems powered by Microsoft, Linux, macOS and OS X, and popular versions of UNIX. Progent can deliver expert support for critical security and restoration technologies such as AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore validation and testing, immutable backup, and off-site backup. Progent's broad array of services addresses firewall technology, email security, secure system architecture, and business continuity preparedness. Progent's technical support staff has earned the world's most advanced security accreditations including GIAC and Information System Security Architecture Professional (ISSAP).

Progent offers online security assistance on a per-minute basis with no minimum times and without extra fees for setup or off-hour service. By charging per minute and by providing top-level help, Progent's billing policy keeps expenses low and eliminates situations where quick fixes result in big charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. Because of this, ransomware assaults are typically launched on weekends and late at night, when support staff are likely to be slower to recognize a break-in and are least able to mount a quick and coordinated response. The more lateral movement ransomware is able to make inside a victim's network, the more time it will require to restore core operations and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first steps in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can help you to identify and quarantine breached servers and endpoints and protect clean assets from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Are We Supposed to Do Now?
Network Security ConsultantsIf your business is now experiencing a network security emergency other than ransomware, visit Progent's Emergency Online Computer Support to see how to get immediate help. Progent maintains a pool of certified network security specialists who offer remote and onsite assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to protect against future attacks.

For companies who have prepared carefully for being hacked, the step-by-step post-attack handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a serious security attack.

Overview of Progent's Security Support Services
Managing data protection and planning for restoring critical information and functions after an attack demands a continual effort involving an array of tools and processes. Progent's security engineers can assist your business at any level in your efforts to protect your information system, ranging from security evaluation to designing a comprehensive security strategy. Key technologies covered by Progent's experts include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Based Spam and Viruses.

Designing and Implementing Secure Environments
Any business should have a thoroughly thought out security strategy that includes both preventive and responsive activity. The pre-attack plan is a set of precautions that helps to minimize security gaps. The post-attack plan specifies procedures to assist security staff to evaluate the damage resulting from an attack, repair the damage, record the event, and restore network activity as quickly as feasible. Progent can show you how to incorporate protection into your company operations. Progent can install auditing utilities, define and execute a secure network architecture, and recommend procedures and policies that will maximize the safety of your computing environment. Progent's security experts are available to help you to configure a firewall, deploy protected online and mobile connectivity to e-mail and data, and configure an effective virtual private network.

If you are looking for an affordable option for outsourcing your security administration, Progent's Round-the-clock Network Support Options include non-stop online system tracking and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud resources and that are compliant with government security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Restoration and Failure Analysis
Progent provides expertise in restoring systems and servers that have been compromised, are suspect, or have failed because of a security breakdown. Progent can help determine the losses resulting from the attack, restore normal business operations, and retrieve data lost owing to the assault. Progent's security specialists can also manage a thorough forensic evaluation by going over event logs and using a variety of proven forensics techniques. Progent's experience with security consulting minimizes your business disruption and allows Progent to propose efficient measures to avoid or mitigate new assaults.

Ransomware Removal and Restoration Expertise
Progent offers the services of seasoned ransomware recovery experts with the skills to reconstruct a network that has suffered an attack by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock. To find out more, see ransomware removal and restoration expertise.

Work-from-Home (WFH) Security Expertise
Work-from-Home employees commonly utilize their personal devices and usually work in a poorly secured physical space. This situation multiplies their vulnerability to cyber threats and requires careful deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, intensive user training, and the creation of security policies built on leading practices. Progent's seasoned group of Work-from-home solutions consultants can help your business to design, implement and manage a compliant security solution that guards critical IT assets in environments that incorporate an at-home workforce.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT system. In addition to maximizing the protection and functionality of your IT environment, Progent's patch management services free up time for your IT team to focus on line-of-business initiatives and activities that deliver the highest business value from your information network. Learn more about Progent's patch management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat defense platform that features AI software and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be loaded in a few minutes to defend popular endpoints against increasingly sophisticated assaults including ransomware, familiar and new malware, trojans, hacking tools, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the first incident response tool deployed by Progent to gain control and visibility of a client's network at the outset of a ransomware recovery. For additional details, see Progent's SentinelOne-powered Extended Detection and Response expertise.

Support for's NodeZero Pentest Products
NodeZero from is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, programmable testing of your internal and perimeter network to help you expose, rank, fix, and confirm security vulnerabilities before malicious hackers can exploit them. Progent offers the support of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to carry out comprehensive pentests of your perimeter and your internal network in order to determine your current security posture. Progent can also assist you to strengthen your existing network security and can assist you to plan and implement a unified cybersecurity ecosystem that streamlines management and provides maximum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To find out more information about Progent's vulnerability assessment services powered by on NodeZero's pentest platform, visit Consulting Support for NodeZero's Pentest Platform.

Stealth Penetration (PEN) Security Evaluation Services
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progent's security professionals can run extensive intrusion tests without the awareness of your organization's internal network support resources. Stealth penetration testing shows whether existing security defense systems such as intrusion detection warnings and event history monitoring are properly configured and actively observed. Progent can implement continuous autonomous penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, missing patches, and dangerous IT product defaults can be combined by threat actors into the multi-front attacks common to modern variants of ransomware. Learn more about Progent's Stealth Penetration Evaluation Experts.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent's consultants can also help you to install and test a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

ProSight DPS: Managed Cloud Backup
Progent has worked with leading backup/restore product vendors to create ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS products manage and track your backup processes and enable transparent backup and rapid restoration of important files/folders, applications, system images, and VMs. ProSight DPS lets you recover from data loss resulting from equipment failures, natural disasters, fire, malware like ransomware, user error, ill-intentioned insiders, or application glitches. Managed backup services in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to deliver centralized management and world-class protection for all your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected online account and enter your password you are asked to confirm your identity on a device that only you possess and that uses a different network channel. A broad selection of devices can be used for this second means of ID validation such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can register multiple validation devices. To find out more about Duo identity validation services, see Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's security engineers offer unique expertise in key areas of computer protection including:

Vulnerability Evaluation and Compliance Testing
Progent provides expertise with information risk evaluation software such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic network tests to identify potential security gaps. Progent has extensive experience with these tools and can assist your company to analyze assessment reports and react efficiently. Progent's security consultants also can perform web software testing and can perform thorough evaluation of enterprise-wide security to assess your company's compliance with important industry security standards including FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including in-place wireless appliances as well as portable devices. Get additional information about Progent's Information Risk Audits and Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver in-depth technical expertise for Cisco's entire family of protection and Virtual Private Network (VPN) solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed access points, and Catalyst switches. Get additional information concerning Cisco Security, VPN and Wireless Help.

Additional Firewall and Virtual Private Network Consulting Services
As well as supporting a broad range of network security solutions available from Microsoft and Cisco, Progent offers organizations of all sizes advanced consulting for solutions from other major firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:

CISM Security Support Expertise
Certified Information Security Manager Consultants for Addison TexasCertified Information Security Manager identifies the fundamental skills and international benchmarks of service that IT security managers are required to achieve. It provides business management the confidence that those who have been awarded their certification possess the experience and skill to provide efficient security administration and engineering services. Progent can provide a CISM support professional to help your organization in critical security disciplines including information security governance, risk assessment, information security program management, and crisis handling management.

Get the details concerning Progent's Certified Information Security Manager Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier System Security Specialists for Addison TexasProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP status as a result of demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security management practices, security architecture and test systems, access permission methodology, applications development security, business processes security, physical security, encryption, telecommunications, network security, and disaster recovery planning.

Read additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals for Addison TexasProgent's ISSAP Premier security experts have earned ISSAP accreditation after thorough testing and substantial experience. field experience with network security design. ISSAP security experts possess comprehensive knowledge of access management mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-premier security experts can help your business with all aspects of architecture security.

Get additional information about Progent's ISSAP Certified Protected Network Infrastructure Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to follow modern system security engineering principles and techniques in system development, review system security designs according to security engineering best practices, produce cohesive system designs that include compliant cybersecurity mechanisms for all key system functions, define effective design strategies to deliver operational security, perform in-depth risk analysis, and recommend practical cybersecurity models that balance your operational goals with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Services
CISA Cybersecurity Auditor Engineers for Addison TexasThe CISA credential is an important achievement that signifies mastery in IS security auditing. Accredited by ANSI, the CISA accreditation requires that consultants pass an exhaustive test overseen by the ISACA international professional group. Progent can provide the services of a CISA-Certified security audit engineer trained to assist businesses in the areas of information systems audit services, information technology enforcement, systems and infrastructure lifecycle, IT service delivery, protecting data resources, and business continuity planning.

Learn more details about Progent's CISA Consulting Expertise.

CRISC-certified Network Risk Mitigation Experts
CRISC-certified Risk Experts for Addison TexasThe CRISC program was established by ISACA to verify a consultant's skills to plan, implement, and maintain information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist your company to create and execute a workplace continuity plan based on leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the support available from Progent's CISA-Certified security engineers for impartially auditing your IS management mechanisms and also with the expertise of Progent's CISM consultants for implementing security policies.

Learn additional information concerning Progent's CRISC IT Risk Mitigation Expertise.

GIAC (Global Information Assurance Certification) Support Expertise
Network Security Engineers with GIAC (Global Information Assurance Certification) for Addison TexasGlobal Information Assurance Certification was founded in 1999 to certify the skill of IT security professionals. GIAC's goal is to make sure that a certified security consultant has the skills needed to provide support in key areas of system, information, and software security. GIAC accreditations are acknowledged by companies and institutions around the world including U.S. National Security Agency (NSA). Progent can provide the support of certified security engineers for all of the security disciplines covered under GIAC accreditation topics including auditing perimeters, security incident response, traffic analysis, web application security, and SIEM solutions.

Find out additional information concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Help
If your company is located in Addison Texas and you want cybersecurity consulting, call Progent at 800-993-9400 or go to Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

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    Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network support expert with hands-on background designing and building seamless, end-to-end business network environments. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of experience integrating business networks built on Microsoft technology. This expertise assures you results in deploying, managing, and maintaining network solutions that include the SBS Server suite of servers and applications.

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