Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. For this reason, ransomware assaults are typically launched on weekends and at night, when IT personnel are likely to take longer to become aware of a break-in and are least able to mount a rapid and forceful defense. The more lateral movement ransomware can make within a victim's network, the longer it will require to restore core operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can assist organizations in the Addison metro area to identify and isolate breached devices and protect clean assets from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Addison
Current strains of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery almost impossible and effectively throws the IT system back to the beginning. Threat Actors, the cybercriminals behind a ransomware attack, demand a settlement payment for the decryption tools required to recover encrypted files. Ransomware attacks also attempt to exfiltrate information and hackers demand an additional payment in exchange for not publishing this data or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a major issue depending on the nature of the downloaded information.

The restoration work after a ransomware attack has several distinct stages, the majority of which can be performed in parallel if the response workgroup has enough people with the required experience.

  • Quarantine: This urgent first response involves blocking the lateral spread of the attack within your network. The more time a ransomware assault is allowed to go unchecked, the more complex and more costly the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Containment processes include isolating affected endpoints from the network to restrict the spread, documenting the IT system, and protecting entry points.
  • System continuity: This covers bringing back the network to a minimal useful degree of capability with the shortest possible downtime. This process is typically the highest priority for the targets of the ransomware assault, who often see it as an existential issue for their business. This activity also demands the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, productivity and line-of-business applications, network architecture, and safe endpoint access. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the complicated recovery effort. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a client's management and IT group to prioritize tasks and to put vital resources back online as fast as feasible.
  • Data restoration: The effort required to recover files damaged by a ransomware assault varies according to the state of the systems, the number of files that are affected, and what restore methods are needed. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, might need to be rebuilt from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical applications depend on SQL Server. Often some detective work could be needed to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were not connected during the ransomware attack.
  • Deploying advanced AV/ransomware protection: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to offer small and medium-sized businesses the benefits of the identical anti-virus tools deployed by some of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By delivering in-line malware blocking, identification, mitigation, repair and analysis in one integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the victim and the insurance carrier, if there is one. Services consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement and schedule with the hacker; checking adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryption tool; debugging failed files; building a pristine environment; mapping and connecting drives to match precisely their pre-attack condition; and recovering computers and software services.
  • Forensic analysis: This activity is aimed at discovering the ransomware assault's storyline throughout the targeted network from beginning to end. This history of the way a ransomware assault progressed within the network assists you to assess the impact and highlights weaknesses in security policies or processes that should be rectified to avoid later break-ins. Forensics involves the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensics is usually given a high priority by the insurance carrier. Because forensic analysis can take time, it is critical that other important activities like operational resumption are executed concurrently. Progent maintains an extensive team of information technology and cybersecurity experts with the skills needed to carry out activities for containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has provided remote and onsite network services across the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and ERP application software. This scope of skills gives Progent the ability to salvage and consolidate the surviving pieces of your network after a ransomware attack and reconstruct them rapidly into a viable system. Progent has collaborated with leading insurance carriers like Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware Recovery Services in Addison
For ransomware cleanup consulting in the Addison area, call Progent at 800-462-8800 or go to Contact Progent.

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    Small Business Information Technology Consulting Firm

    Progent provides the help of Microsoft and Cisco-Certified IT support experts to offer customers economical alternatives to help companies optimize the benefits of Microsoft and Cisco products. For environments that range from remote offices to large corporations, Progent's expert engineers can help you improve your network's e-mail infrastructure, protection, availability, performance, and network management.

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    Desktop Monitoring and Reporting Online Troubleshooting

    ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running efficiently by checking the health of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to disrupt your business.

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    The new ASA 5500-X Family of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, tune, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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    If your business computer system mixes Linux-based products technology with Windows, Progent can assist you to integrate your servers into a unified network that allows all your operating systems to coexist for easy management, seamless dataflow, high availability, superior throughput, and tight protection. Progent's UNIX/Linux and MS Windows integration assistance offerings include IT infrastructure configuration and support, consulting for Windows services for UNIX, remote server monitoring and management, remote technical support and repair, in-person technical support, and Help Desk Call Center outsourcing.

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    Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security plan, automate IT administration, assist with application development, and generate and test a disaster recovery/business continuity plan.

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    Microsoft SQL Server 2019 Integration Services

    Progentís Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you upgrade from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.

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  • Systems Management Server 2003 Technology Consulting Services Network Consultants SMS Server 2003 Upgrade
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    Meraki Online Support

    Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

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    For replies to frequent enquiries concerning becoming a consultant at Progent, visit Working with Progent Frequently Asked Questions.

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  • Hermes ransomware recovery Consultant Services
    Consultant Services ransomware rebuild

    Progent's seasoned ransomware recovery experts can help your business to restore a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

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  • Virtual Machine Hosting Consultancy Top Quality ProSight Private Cloud Hosting Services Consultant
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  • Windows 8.1 BitLocker Recovery Services
    Windows 8.1 Professional

    Progent's Microsoft-certified experts can provide a range of consulting services to help organizations of all sizes to install, manage, and support environments that include workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to create testing labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans following leading practices.

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  • Windows Server 2016 VM Load Balancing Network Engineer
    Windows Server 2016 Software Load Balancing Technical Support

    Progent's certified IT experts offer Windows Server 2016 migration consulting to help organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.

  • Windows Server 2016 Technical Support Specialists Windows Server 2022
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  • Email White Lists Engineer
    Cloud-managed Email Security Consultant

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.

  • Windows and Linux Technical Support Services Support and Setup Windows, Linux, UNIX, Solaris
  • Addison MongoLock Ransomware Remediation Addison-Richardson, Texas
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  • Word for Mac Integration Support 24/7 Visual Basic for Mac Integration Services
  • XenServer Virtualization Consult XenServer Remote Troubleshooting
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  • recovery from ransomware Professional Consult Maze ransomware protection and recovery

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