Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to work its way through a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support personnel may be slower to recognize a breach and are least able to mount a quick and coordinated response. The more lateral movement ransomware is able to achieve inside a victim's network, the more time it takes to restore basic operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to take the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help businesses in the Addison area to locate and isolate infected servers and endpoints and protect undamaged resources from being compromised.
If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Addison
Modern strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any accessible system restores. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system restoration almost impossible and effectively knocks the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom payment in exchange for the decryption tools needed to unlock scrambled data. Ransomware attacks also try to steal (or "exfiltrate") files and TAs require an extra payment for not publishing this data on the dark web. Even if you can restore your network to a tolerable point in time, exfiltration can pose a big problem according to the sensitivity of the stolen data.
The restoration work after a ransomware breach involves a number of distinct stages, most of which can proceed concurrently if the recovery workgroup has enough people with the necessary skill sets.
- Quarantine: This urgent initial step requires blocking the lateral spread of ransomware within your network. The more time a ransomware attack is permitted to go unrestricted, the longer and more costly the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment processes consist of cutting off infected endpoints from the network to restrict the spread, documenting the environment, and protecting entry points.
- System continuity: This covers bringing back the network to a minimal acceptable degree of functionality with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also demands the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and line-of-business apps, network architecture, and protected endpoint access management. Progent's ransomware recovery team uses advanced collaboration platforms to coordinate the multi-faceted recovery effort. Progent appreciates the urgency of working rapidly, continuously, and in unison with a customer's managers and network support group to prioritize activity and to get essential resources back online as fast as feasible.
- Data restoration: The effort necessary to recover files impacted by a ransomware assault depends on the condition of the systems, how many files are affected, and what restore methods are needed. Ransomware assaults can take down critical databases which, if not carefully shut down, may need to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other mission-critical applications depend on Microsoft SQL Server. Some detective work may be needed to locate clean data. For example, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were not connected during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators.
- Implementing advanced AV/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the identical AV tools deployed by many of the world's biggest enterprises such as Walmart, Visa, and NASDAQ. By providing real-time malware filtering, detection, mitigation, restoration and analysis in one integrated platform, ProSight ASM cuts TCO, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the cyber insurance carrier, if any. Activities consist of establishing the kind of ransomware used in the attack; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement amount and timeline with the TA; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the hacker; receiving, learning, and using the decryption utility; troubleshooting decryption problems; creating a clean environment; mapping and reconnecting datastores to reflect exactly their pre-encryption condition; and reprovisioning computers and software services.
- Forensic analysis: This activity involves learning the ransomware assault's storyline across the network from beginning to end. This audit trail of how a ransomware assault progressed through the network assists you to assess the damage and uncovers vulnerabilities in rules or processes that need to be rectified to prevent future breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensic analysis is typically assigned a top priority by the insurance provider. Because forensics can be time consuming, it is critical that other key recovery processes like operational continuity are performed in parallel. Progent has an extensive roster of information technology and security experts with the skills needed to carry out the work of containment, operational resumption, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has provided remote and on-premises network services throughout the U.S. for over 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISM, CISSP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and Enterprise Resource Planning application software. This breadth of expertise allows Progent to identify and integrate the undamaged parts of your IT environment after a ransomware intrusion and rebuild them quickly into a functioning network. Progent has worked with leading insurance providers including Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Consulting Services in Addison
For ransomware system recovery consulting services in the Addison area, phone Progent at 800-462-8800 or visit Contact Progent.