Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a target network. For this reason, ransomware assaults are typically launched on weekends and at night, when IT personnel are likely to take longer to become aware of a break-in and are least able to mount a rapid and forceful defense. The more lateral movement ransomware can make within a victim's network, the longer it will require to restore core operations and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can assist organizations in the Addison metro area to identify and isolate breached devices and protect clean assets from being penetrated.
If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Addison
Current strains of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery almost impossible and effectively throws the IT system back to the beginning. Threat Actors, the cybercriminals behind a ransomware attack, demand a settlement payment for the decryption tools required to recover encrypted files. Ransomware attacks also attempt to exfiltrate information and hackers demand an additional payment in exchange for not publishing this data or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a major issue depending on the nature of the downloaded information.
The restoration work after a ransomware attack has several distinct stages, the majority of which can be performed in parallel if the response workgroup has enough people with the required experience.
- Quarantine: This urgent first response involves blocking the lateral spread of the attack within your network. The more time a ransomware assault is allowed to go unchecked, the more complex and more costly the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Containment processes include isolating affected endpoints from the network to restrict the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers bringing back the network to a minimal useful degree of capability with the shortest possible downtime. This process is typically the highest priority for the targets of the ransomware assault, who often see it as an existential issue for their business. This activity also demands the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, productivity and line-of-business applications, network architecture, and safe endpoint access. Progent's ransomware recovery experts use state-of-the-art workgroup tools to coordinate the complicated recovery effort. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a client's management and IT group to prioritize tasks and to put vital resources back online as fast as feasible.
- Data restoration: The effort required to recover files damaged by a ransomware assault varies according to the state of the systems, the number of files that are affected, and what restore methods are needed. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, might need to be rebuilt from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical applications depend on SQL Server. Often some detective work could be needed to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were not connected during the ransomware attack.
- Deploying advanced AV/ransomware protection: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to offer small and medium-sized businesses the benefits of the identical anti-virus tools deployed by some of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By delivering in-line malware blocking, identification, mitigation, repair and analysis in one integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the victim and the insurance carrier, if there is one. Services consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement and schedule with the hacker; checking adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and operating the decryption tool; debugging failed files; building a pristine environment; mapping and connecting drives to match precisely their pre-attack condition; and recovering computers and software services.
- Forensic analysis: This activity is aimed at discovering the ransomware assault's storyline throughout the targeted network from beginning to end. This history of the way a ransomware assault progressed within the network assists you to assess the impact and highlights weaknesses in security policies or processes that should be rectified to avoid later break-ins. Forensics involves the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensics is usually given a high priority by the insurance carrier. Because forensic analysis can take time, it is critical that other important activities like operational resumption are executed concurrently. Progent maintains an extensive team of information technology and cybersecurity experts with the skills needed to carry out activities for containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent has provided remote and onsite network services across the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and ERP application software. This scope of skills gives Progent the ability to salvage and consolidate the surviving pieces of your network after a ransomware attack and reconstruct them rapidly into a viable system. Progent has collaborated with leading insurance carriers like Chubb to assist organizations recover from ransomware attacks.
Contact Progent for Ransomware Recovery Services in Addison
For ransomware cleanup consulting in the Addison area, call Progent at 800-462-8800 or go to Contact Progent.