Fast Online Help for Addison Texas Computer Systems
Fast Remote Technical Support for Addison NetworksFor companies in Addison Texas, Progent provides online help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified professionals have delivered remote troubleshooting to businesses in all 50 states in the United States. (Check out recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to help with challenging infrastructure issues, as well as the services of CISSP-certified security consultants to handle high-level security architecture and troubleshooting jobs.

Progent's online technical support experts offer exceptional leverage due to the fact that they have the practical experience and are equipped with the sophisticated technology required to solve the majority of network issues quickly. This lowers direct expenses because solutions require fewer billable consulting minutes. Remote support also avoids the cost of sending a consultant to your site. Your organization saves even more in indirect expenses by reducing or avoiding network outages and related costs due to business discontinuity, disgruntled clients, idle workers, and de-focused executives. Progent's extensive remote consulting know-how is especially important in environments that rely on public clouds for vital infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite tech support may not be an alternative.

Progent's billing policy for remote help is structured to leverage your network support dollar. Progent bills by the minute for telephone-based assistance, so you owe exclusively for the services that you actually get. Unlike many online support organizations, Progent imposes no startup charge or minimum job duration. Progent's one-minute granularity and simple model for pricing save you from scenarios where quick repairs manage to end up as substantial tabs. Progent's skill at disposing of problems efficiently means you spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned an array of optimized technologies and field-tested methodologies which ensure the maximum degree of efficiency for remote help and repair for computer systems of any size. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the consultants of Progent's remote service group to connect to your company's network remotely without compromising corporate security.

Progent's proven service reporting system keeps extensive histories of all service that Progent's customers have received. Progent's team consultants have access to the details of support delivered to each Progent customer by any Progent consultant. This database of anomalies and fixes is stored as a quickly accessible internal knowledge base that allows Progent's online support engineers to communicate their knowledge company-wide to ensure that the efficiency of Progent's technical support improves over time. Progent's advanced certifications and working relationships with major industry leaders including Cisco and Microsoft open up other vast technical support databases and allow priority response from vendors' in-house engineering staff so Progent's online service experts are able to arrive at the most efficient resolutions promptly.

Online technical services available from Progent to companies in Addison Texas include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, fixed-price services designed to enable small and medium-size businesses to utilize the same advanced technology deployed by many of the world's top corporations. The ProSight suite of outsourced network management services addresses all critical areas of information technology such as email protection, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to guard endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to address the complete threat progression including filtering, identification, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical data, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security vendors to provide centralized management and world-class protection for all your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, reconfigure and debug their networking hardware like routers, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding appliances that need important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to a different hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to obtain an objective assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with government and industry security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. Read more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's ability to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup/recovery system that aligns with your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent can provide the services of world-class online consulting professionals for contract IT projects. Billing charges for longer-term development or consulting projects are set based on the qualifications of the consultants involved. Progent's background in these important fields of computer technology allows clients to complete critical projects economically and on time. Progent's project-based online engineering solutions include:

  • Call Center Expertise
    Progent's Help Desk service offerings for businesses with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, co-managed Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progentís Help Desk Co-management services make it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution built around the top PSA tool for handling service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Call Center team of experienced network consultants offers your clients in Addison Texas immediate access to an effective technical support group with years of experience delivering phone help and online repair service for IT systems that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's mission is to earn the Help Desk Call Center the reputation as a major enabler of company productivity, and Progent's goal is to solve rather than just report IT issues.

  • Applications Support: Education, Development, and Integration
    Progent's Applications Consulting Team offers remote and in-depth consulting support and training in specific business application fields that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom programming, and training for popular Microsoft business applications including Microsoft CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To read additional information on Progent's expertise, custom programming, and education offerings, go to Progent's Business Application Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless management of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from a prior version of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent offers companies in Addison Texas online IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can configure SCOM to fit your business so your computer support is proactive and automated. By anticipating emerging problems before they cause network outages, remote monitoring can ward off inconvenient and expensive network failures. Progent can also use system monitoring utilities such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Windows systems, or systems powered by a mix of platforms.
How Your Addison Company Can Contact Progent's Online Technical Support Experts
To contact Progent about emergency remote support with Microsoft Windows, Apple macOS and OS X, or Linux environments, visit Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent. For businesses and new businesses in Addison Texas, Progent's online network support specialists can provide effective and economical IT support whenever your company has to have it. More than 15 years of offering remote repair services has earned Microsoft Partner certification for Progent's consultants and has helped Progent to acquire high-end troubleshooting skills and to refine online access technology to fix network problems rapidly while eliminating the cost and lost time associated with in-person service visits.

Even if your Addison business works with a local freelance support technician or maintains a full time IT staff that know how to deal with the majority of network issues, Progentís Microsoft and Cisco certified consultants are available to offer a convenient and transparent virtual expansion of your on-site resources in cases when your regular service personnel either don't have the bandwidth or the experience to deal with sudden network emergencies or particularly tough integration projects.

Benefits of Progent's IT Support for Businesses in Addison Texas
Progent's remote technical help services allow your Addison company to enjoy the advantages of timely, expert IT support without the expense of managing an in-house IT organization. Your information system will acquire added business worth by becoming more available, efficient, and protected. Benefits to your company include:

  • Convenient remote expansion of your local IT resources
    With most companies in Addison Texas, local network service providers, whether made up of independent consultants or an in-house maintenance staff, can resolve typical network issues. However, serious problems can spring up when your regular resources are too busy or absent, and some problems may stem from IT products that is beyond the scope of your usual support personnel. In these situations, Progent's online support specialists offer a convenient, fast, and affordable solution to supplement your local resources and to convey valuable information to improve your capability to handle downstream problems locally.

  • Less Dependence on Freelance Consultants
    For network maintenance, smaller companies commonly depend on individual freelance consultants. While freelance consultants carry less internal costs than larger consulting companies and can afford to charge marginally less, they are often stretched too thin, making it hard to respond rapidly to crisis situations. If an independent consultant is occupied with another client, ill, on vacation, or in class, the lack of fallback personnel may force your business to wait for assistance during an IT crisis. As your network expands, system unavailability and trouble with vital software are more expensive. The money you thought you were conserving on a freelancer can be eaten up fast by lost productivity. Progent provides a ready source of backup service expertise to make sure your network is always up and running.

  • Create a Solid Basis for Smooth Growth
    Companies often start with an information system implemented on a shoestring budget. Lacking a robust infrastructure, band-aid repairs can get thrown onto a shaky foundation. As a network grows, reliability and expandability problems can impede the success of the organization. These badly designed environments need careful analysis, smart strategic planning, and wide IT knowledge to upgrade to a system architecture able to offer the stable foundation to handle critical business demands and facilitate future growth.

  • Work with Solution Providers Rather Than Product Sellers
    Smaller offices require advice and technical training to navigate through an ever more complex maze of technology options available for promoting business success and enhancing productivity. These companies do not need a computer consultant who is motivated to resell a certain vendor's products. Network consulting and product selling can result in a situation where the proposed solution is designed around a predetermined technology instead of the true needs of a business. Progent eliminates these dilemmas by offering just services rather than products. This allows Progent to match IT consulting with the best interests of clients.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's staff size, range of technical background, refined support tools, and understanding of enterprise networking enable businesses to escape the pitfalls of excessive dependence on smaller service organizations, individual freelance service providers, or limited internal IT help.

Progent adds value by providing:

How Does My Business Begin Getting Remote Computer Help from Progent?
To initiate Progent's online help services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, visit Immediate Technical Support.



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    Progent's Meraki Wi-Fi AP consultants provide online and onsite support services to help organizations of any size to plan, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and firewalls to create a seamless ecosystem that delivers the same access, performance, security, manageability and availability for wired and wireless clients regardless of their location or device.

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    Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller solutions.

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  • Consultant Services Small Business Network Management Services
    Small Business Managed IT services Services

    Progent's ProSight family of managed IT services are designed to offer organizations who have minimal internal network administration and support teams with low-cost help from world-class management platforms and technical experts. Benefits of the ProSight line of managed IT services include predictable IT maintenance costs, smart automation of common administrative tasks, continual absorption of new technology, smooth migration from older technology to up-to-date solutions, improved fit between information technology with business objectives, access to seasoned network consultants, and allowing management to concentrate on business issues instead of fast-evolving information technology.

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    Microsoft Windows 2000 Consultant Services

    Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and information technology consulting services for the complete family of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, update, and support services include system planning, installation, project management, on-site and off-site support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.

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  • Network Consultants MSCRM Online Support Microsoft CRM

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    If you need help creating, improving, or troubleshooting applications for Microsoft Windows, Linux, or the Web, Progentís expert team of program developers, database designers, and software project managers can ensure you get the job completed on schedule and within your budget. Progent's experienced software programmers offer affordable and efficient remote help for projects as small as creating VBA macros for Office Excel or as large as developing mission-critical RDBMS applications built on Microsoft SQL Server or MySQL.

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  • Case Study Proxim Wireless
    Proxim Tsunami Wireless Example Application

    Progent provided a wireless integration solution that enabled a school to improve productivity and eliminate the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting remote locations as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative provided improved performance and reliability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it offered immunity to local interference.

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  • On-site Support PIX Firewall Migration Cisco PIX Firewall IT Consulting

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    Solaris to Windows Migration

    Progent can help your business to design and implement an efficient migration from a Sun Solaris-powered information environment to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your information and minimize business disruption by developing an effective transition plan that preserves your existing investments in Solaris application and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of existing environment, migration strategy and testing, Microsoft Exchange migration support, information and application software transition, and server and media transition and consolidation.

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    Consult Hosting for Virtual Servers

    Progentís private cloud hosting service allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progentís private cloud to eliminate major investments in the acquisition, upkeep, and management of computer equipment and data center facilities while benefiting the highest levels of system reliability and physical security.

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    Services Windows Mobile 7

    Progentís consultants offer expertise in multiple disciplines related to mobile networking including system infrastructure, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified consultants can save your business time and money by using their wireless experience to show you how to choose and configure mobile connectivity technologies that fit the needs of your business. Progent can also tune your network infrastructure so that mobile PDAs work better.

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    Progent can provide small and medium-size businesses overflow or comprehensive Help Desk call center services for an offsite workforce.

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    Progent's Citrix-authorized engineers can help your company to evaluate the business benefits of XenServer as well as other Citrix platforms, and can help you to plan, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your current XenServer deployment and help you to optimize resource utilization, performance, security and compliance, availability, and recoverability.

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    Remote continuous monitoring, proactive alarms, and periodic analytical reporting are crucial to maintaining the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of all sizes can afford a degree of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost service packages designed to help your company to detect and fix a an array of IT network issues before they can disrupt productivity.

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    Consultants Amazon AWS hybrid cloud solutions

    Progent can provide advanced remote consulting to help companies connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can assist you to design and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that combine local resources as well as public cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of public cloud migration support services such as Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.

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    Exchange Migration Services

    Progent can provide expert support for each phase of your Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site prep, project design and documentation, specification of new software licenses and hardware needed, recommended vendor sourcing, pilot verification at customer site or at Progent's test lab, managing temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for client's support group and end users.

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  • Small Business Private Clouds Specialist Immediate Private Cloud Solutions Consultant Services
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  • Small Office Tech Consultants Technology Consulting Company Small Business
  • Addison-Carrollton Business Computer Server Companies
  • Solaris Cybersecurity Contractor Sun Solaris Protection
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  • SonicWall NSA Firewall Cybersecurity Organization SonicWall Cybersecurity Companies

  • Consultant Services Linux Network Monitoring, Nagios and MRTG
    Award Winning MRTG for Linux Services

    Network monitoring typically consists of tracking a system's resource usage in order to identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that run under Linux and can be used to observe mixed-platform environments where Linux and Windows operate together. Progent's network support consultants can help you take advantage of both these tools to tune and repair your network. Progent's Linux support professionals offer small companies and developers help with administering and supporting UNIX and Linux networks that work with Microsoft-based technology.

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  • Support Desk Sharing Specialists
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    Progentís Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution built around the top shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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  • Top Ranked Consultancy Microsoft Skype for Business Presence Skype for Business Edge Server Pool Engineers

  • Solaris Consultancy
    Top Ranked BSD Security Consulting Services

    Progent's UNIX platform support services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.

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  • Computer Consulting ASA 5505 Firewall
    Support ASA 5540 Firewall

    Progent's CCIE-certified network infrastructure consultants can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

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  • Microsoft and Mac Desktop Small Business Network Support
    Microsoft Mac and Linux Desktop Integration Services

    Progent offers a broad range of cost-effective consulting and support services to assist your business to install, configure, troubleshoot, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online technical support for individual machines or notebooks or work with you to plan and carry out a company-wide migration to new or revised operating system platforms and applications. Progent can also provide consultants and technicians to assist you to plan for and complete an office move or consolidation organized to produce the least possible interruption to your business.

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  • Microsoft Project Server Contract Development
    Consulting Microsoft Project Server Reporting

    Progent's Microsoft engineers offer advanced support in implementing, using and troubleshooting all versions of Project Server and can deliver a broad variety of affordable online support services following industry best practices to help businesses of all sizes to receive all the benefits of this powerful project management solution. Support services offered by Progent include solution design, installation and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training classes.

  • VMware VCDX certified Specialists VMware Site Recovery Manager and NSX Services
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  • WannaCry ransomware recovery Professional ransomware removal and recovery Engineer
  • Wave 2 wireless controller Technical Support Services 5500 Wireless Controller Professional

  • Microsoft Outlook for Mac Training
    Learn Mac Application

    Progent offers one-on-one training customized for people who wish to expand their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for macOS and Mac OS X application software.

  • Wi-Fi Network Technical Support 24x7 Wi-Fi IT Consultants
  • Windows 10 Edge Onsite Technical Support Immediate Help and Support Windows 10 Business Store Portal
  • Wireless Security Scan Specialists External Security Inventory Consulting Services
  • Work at Home Cybersecurity Support Outsourcing Offsite Workforce Security Remote Support
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