Fast and Affordable Remote Support for Addison Texas Computer Networks
Fast Online Support for Addison NetworksFor companies located in Addison Texas, Progent offers remote technical support for computer systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified consulting experts have delivered online support to companies in all 50 states in the United States. (Check out recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to handle challenging infrastructure problems, plus the services of CISSP-accredited cybersecurity consultants to help with high-level security architecture and troubleshooting jobs.

Progent's online support engineers provide exceptional leverage because they possess the practical background and have access to the advanced tools necessary to resolve the majority of network issues quickly. This lowers immediate expenses because service calls require fewer billable minutes. Online help also avoids the expense of sending an engineer to your office. Your company saves even more with indirect expenses by reducing or avoiding system downtime and associated losses resulting from business discontinuity, disgruntled clients, idle workers, and de-focused management. Progent's extensive online technical support experience is particularly valuable for organizations that depend on public clouds for vital network infrastructure or software like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an option.

Progent's pricing model for online support is designed to leverage your IT service dollar. Progent charges per minute for telephone-based assistance, so you pay only for the services that you actually get. In contrast to typical online support firms, Progent asks for no service activation surcharge or minimum fees. Progent's one-minute billing unit and simple policy for billing avoid situations where fast repairs somehow turn into big bills. Progent's penchant for handling technical issues quickly means your business saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has mastered an array of optimized tools and proven processes that promote the maximum level of effectiveness for online consulting and repair for information systems of all sizes. Progent provides protected Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the staff of Progent's online support team to communicate with your company's network without violating corporate security.

Progent's powerful service reporting system maintains thorough records describing the service that Progent's customers have received. Progent's staff service personnel have access to the specifics of services provided to every client by every consultant. This database of issues and fixes is structured as a readily searchable support knowledge base that allows Progent's remote support engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's high-level accreditations and working associations with key technology companies such as Cisco and Microsoft make available additional vast technical support databases and permit fast response from vendors' in-house engineering staff with the result that Progent's online consulting experts can come up with the best resolutions in the least time.

Remote support services available from Progent to customers in Addison Texas include:

Progent's ProSight Fixed-price IT Services for Small and Medium Size Businesses
Progent offers a family of affordable, fixed-price managed services intended to enable small and mid-size businesses to benefit from the same advanced technology used by many of the world's leading enterprises. Progent's ProSight series of outsourced network management services addresses all key aspects of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior analysis tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to manage the entire threat progression including protection, detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup product vendors to produce ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service. ProSight DPS services automate and monitor your data backup processes and allow transparent backup and rapid recovery of critical files, applications, system images, plus virtual machines. ProSight DPS lets you recover from data loss resulting from equipment failures, natural disasters, fire, malware such as ransomware, human error, malicious employees, or application bugs. Managed backup services available in the ProSight DPS portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed services are best suited for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. In addition to optimizing the security and reliability of your IT environment, Progent's software/firmware update management services permit your in-house IT team to concentrate on more strategic initiatives and tasks that derive maximum business value from your information network. Find out more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices. With 2FA, when you sign into a secured application and enter your password you are requested to verify who you are via a unit that only you have and that is accessed using a separate network channel. A wide selection of out-of-band devices can be used as this added form of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate multiple validation devices. For details about Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading information security companies to provide web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and debug their networking appliances such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent�s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management personnel and your Progent consultant so that any potential issues can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved immediately to a different hosting environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you�re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to obtain an objective assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, improved compliance with information security standards, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime. Read more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to assess your organization's preparedness to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your current cybersecurity posture and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective security and backup/recovery environment that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent can provide the services of seasoned remote consulting experts for special IT projects. Billing rates for longer-term development or consulting projects are determined according to the qualifications of the engineers required. Progent's experience with these important areas of computer technology allows customers to execute major projects economically and on time. Progent's special online engineering services include:

  • Help Desk Call Center Support
    Progent's Call Center programs for organizations with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Help Desk services, co-managed Help Desk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer smaller organizations a complete service desk solution that manages all facets of remote desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent’s Help Desk Co-management services allow your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the top PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.

    Progent's Call Center staff of experienced network experts offers your computer users in Addison Texas rapid assistance from an effective network service resource with extensive experience delivering telephone-based support and remote troubleshooting for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Help Desk perception as a key driver of company productivity, and Progent's policy is to resolve rather than just record network problems.

  • Business Applications Support: Education, Programming, and Problem Solving
    Progent's Applications Experts Team offers phone-based advanced consulting expertise and education in key business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, customization, and education for popular Microsoft applications including CRM, Microsoft Office Project, Office Word, and Microsoft 365 Excel. To read additional information about Progent's expertise, custom programming, and education offerings, refer to Progent's Applications Experts Services.

  • Unified and Automated Management of Hybrid Cloud Networks
    System Center unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consultants can provide world-class remote and on-premises expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of System Center2, extend or tune an existing one, upgrade efficiently from a previous release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers companies in Addison Texas remote hybrid network monitoring and reporting by providing System Center Operations Manager consulting services. Progent can tune Operations Manager to fit your environment so that your IT support is proactive and automated. By uncovering looming issues before they cause downtime, remote monitoring can avoid stressful and expensive information system breakdowns. Progent can also utilize network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Windows environments, or systems powered by a combination of platforms.
How Your Addison Company Can Contact Progent's Remote Service Experts
To get in touch with Progent about emergency online expertise with Microsoft, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Online Help, phone 1-800-993-9400, or go to Contact Progent. For businesses and startups in Addison Texas, Progent's online computer support engineers can provide effective and affordable system help the moment your company needs it. Long experience offering remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to fine tune online access tools to fix IT problems rapidly while avoiding the cost and lost time associated with on-site support visits.

Even if your Addison office works with a local freelance consultant or employs an in-house organization that can deal with typical network problems, Progent's Microsoft and Cisco certified engineers can still provide a convenient and seamless remote extension of your local resources in cases when your regular service personnel either don't have the bandwidth or the expertise to fix unexpected system crises or particularly tough integration projects.

Advantages of Progent's Network Help for Companies in Addison Texas
Progent's remote network troubleshooting services allow your Addison company to have the benefits of immediate, enterprise-grade network support without the expense of managing an in-house IT organization. Your network will acquire greater business value by being more reliable, productive, and protected. Advantages to your company include:

  • Convenient remote extension of your on-site support resources
    With most businesses in Addison Texas, local computer service providers, whether represented by freelance consultants or a full-time maintenance staff, can resolve the majority of technical issues. On the other hand, serious problems might strike when local resources are too busy or unavailable, and some problems may involve IT products that is beyond the scope of your usual service people. In these situations, Progent's on-call support professionals give you an easy, fast, and budget-friendly solution to augment your local help and to convey useful information to improve your capability to deal with future issues locally.

  • Reduced Dependence on Individual Consultants
    For network support, smaller offices commonly depend on independent freelance consultants. While independent consultants have less internal costs than larger service companies and can afford to charge marginally less, they are sometimes stretched too thin, making it impossible to respond rapidly to urgent situations. If an independent consultant is occupied with another client, sick, on a trip, or in class, the lack of fallback personnel may require your business to wait for help during an emergency. As your business grows, network unavailability and problems with vital applications become more expensive. The money you thought you were conserving on an independent can be eaten up fast by reduced productivity. Progent provides a dependable source of backup service experts to make sure your IT system is always available.

  • Create a Solid Basis for Smooth Growth
    Businesses typically start with an IT architecture created on a modest budget. Without a proper framework, slap-dash fixes can get piled on top of a shaky foundation. When a network grows, stability and expandability issues can impede the success of the business. Such poorly built environments need proper assessment, intelligent long-term planning, and wide IT expertise to evolve to a system architecture able to provide the stable foundation to meet current business demands and simplify future growth.

  • Interact with Solution Providers Rather Than Product Resellers
    Smaller companies need guidance and technical training to negotiate an increasingly complicated maze of technology options capable of promoting business success and enhancing efficiency. These companies do not need a computer engineer who is attempting to earn a commission on a specific vendor's technology. IT support and product selling can result in a situation where the recommended solution is designed around a profitable product instead of the true requirements of a client. Progent avoids these conflicts by offering only services instead of products. This enables Progent to align IT expertise with the best needs of clients.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, depth of IT knowledge, refined remote support tools, and familiarity with corporate IT enable companies to avoid the pitfalls associated with exclusive dependence on smaller service organizations, individual freelance service providers, or over-stretched in-house resources.

Progent stands out by providing:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional background, in the trenches of IT support, performing a broad range of IT tasks for an extensive mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support personnel. This guarantees that you get not only world-class technical help, but also a support engineer with field-tested approaches for using computer knowledge to repair real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for remote support and in-person help per minute. As a result, you are billed just for received support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent offers in-person support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. In addition, Progent applies no service activation charge and asks no monthly commitment for support services provided during normal business hours. Many support firms impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you will not be forced to permit less critical problems to stay unaddressed.

  • Complete Records of IT Services
    Progent has developed a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local service organizations who offer minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by every staff member to each client. The practice of detailing and archiving support activity results in more effective support and eliminates a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who won’t release the keys to the kingdom.

  • Automated Network Monitoring with MS System Center Operations Manager
    Progent is one of the few support companies to offer round-the-clock system monitoring services based on Microsoft Operations Manager. MS Operations Manager allows your network maintenance to be anticipatory rather than reactive. By anticipating potential issues before they cause downtime, network monitoring can save your IT network from painful and expensive service losses.
How Does My Business Begin Getting Online Computer Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



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    • Altaro Office 365 SharePoint Backup Consultants
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    Progent is an Altaro partner and can plan and manage a deployment of Altaro O365 Backup to protect your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.

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    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.

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    Progent’s high availability inter-site connectivity and 24x7 system infrastructure professionals can help small companies achieve zero-downtime Interoffice connectivity via fully redundant networks with automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.

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    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft ISA Server and offers a easily managed web gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft-certified engineers can assist your company to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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    24x7x365 Offsite Employees Collaboration Software Setup and Support

    Progent can help small and medium-size businesses to configure collaboration software to make it easy for their at-home employees to benefit from positive interaction with fellow workers and customers.

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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent can assist small and mid-size businesses to install centralized endpoint management systems for administering endpoints operated by an offsite workforce.

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    Cisco Nexus switches are engineered to deliver the performance, scale, uptime, cloud readiness, density, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises support expertise to help your IT staff to plan an optimal switch architecture, set up test systems to validate your network design, install and configure Nexus switches, create and implement effective policies, run security and compliance tests, configure advanced monitoring, consolidate network resources through virtualization, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and take advantage of the powerful fault-tolerant features incorporated into Cisco's Nexus family of switches. Progent's consultants can also help you to migrate efficiently from outdated Nexus models or Catalyst switches to current Nexus platforms.

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    • Consultants Catalyst Switch LISP
    Catalyst 1000 Switch Online Consulting

    With Cisco Catalyst switches for small and mid-size companies, Cisco allows companies to realize all the advantages of adding intelligent services into their networks. Cisco's switch product line allows you to enable features that make your network infrastructure highly robust to handle time-critical needs, expandable to facilitate future growth, safe enough to protect restricted data, and capable of prioritizing and controlling all traffic to streamline system performance. Progent's CCIE certified consultants can help you select and deploy Catalyst switches that make sense for your company. Also, Progent's CISM and CISA certified security consultants can show you how to develop a strategic security policy and set up Cisco switches so they help support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 switches.

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    • Sarbane Oxley Compliance Consult
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    For large organizations, Progent can supplement internal IT groups by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branches, Progent can act as a transparent local supplement of corporate IT management. Progent’s enterprise support services include company-wide security, remote branch office support, system design, Sarbox conformance, project planning, and world-class service for multi-site network environments based on Enterprise Windows 2000. Progent can offer on-site engineers and technicians to help with a site move or office move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.

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    • Windows Server 2022 Secured-core server Consultants
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    Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.

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    CISA Certified Security Audit Specialist

    The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates expertise in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo a comprehensive test given by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional able to help companies in the areas of information systems audit services, IT administration, systems and architecture ROI, IT support, protection of information resources, and business continuity planning.

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    DoubleTake/Carbonite Software offers a family of tools designed to provide small and midsize companies a variety of affordable alternatives for replicating and restoring vital applications such as Exchange, SQL Server, RIM Blackberry, and SharePoint. Progent’s business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small business information networks to achieve a high level of availability and business continuity capability at a budget-friendly price.

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    Progent’s Technical Response Center provides affordable national extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide extended hours telephone help and online direct computer connection to troubleshoot and repair network problems quickly and affordably.

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    CCIE Certified Fault Tolerant Inter-office Network Consultants

    Progent’s non-stop inter-site connectivity and fault tolerant network connection professionals can help small companies achieve fault tolerant Interoffice connectivity through redundant networks with transparent failover. Progent’s CCIE engineers can design and implement ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical non-stop interoffice connectivity.

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    • Urgent Setup and Support Windows Server 2019 and SCOM
    Windows Server 2019 Live Migration Support and Help

    Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.

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