Fast Online Help for Addison Texas IT Networks
Fast Phone Support for Addison NetworksFor companies in Addison Texas, Progent provides online support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have provided online troubleshooting to businesses in every state in the United States. (Check out recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE network specialists to solve challenging infrastructure issues, plus the assistance of CISSP-qualified cybersecurity consultants to handle advanced security design and diagnostic jobs.

Progent's remote technical support engineers offer excellent leverage due to the fact that they possess the real-world background and are equipped with the advanced tools needed to solve the majority of network issues quickly. Efficient support reduces immediate expenses because solutions require minimal chargeable consulting minutes. Remote help also eliminates the expense of sending a consultant to your site. Your company benefits additionally with incidental expenses by reducing or eliminating network outages and related losses due to business discontinuity, upset customers and vendors, unproductive workers, and distracted executives. Progent's extensive remote technical support expertise is especially important for businesses that are dependent on public clouds for vital infrastructure or software like Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite tech support may not be an alternative.

Progent's billing policy for online support is structured to leverage your network support investment. Progent bills on a per-minute basis for telephone-based assistance, so you are billed exclusively for the support that you actually get. Unlike typical remote support firms, Progent asks for no startup charge or minimum job duration. Progent's one-minute granularity and clean policy for billing save you from scenarios where fast solutions somehow end up as major bills. Progent's skill at solving technical issues efficiently means you spends less money.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has refined a collection of optimized technologies and field-proven methodologies which promote the maximum level of effectiveness for remote consulting and troubleshooting for information networks of all sizes. Progent offers secure VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity allows the experts of Progent's remote service group to access your company's system remotely without violating network security.

Progent's proven technical support reporting application maintains thorough histories for the service that Progent's clients have received. Progent's team service personnel have access to the history of assistance provided to every Progent client by any consultant. This archive of issues and solutions is stored as an easily exploitable internal database that enables Progent's online technical professionals to communicate their knowledge company-wide to make sure that the value of Progent's support services improves daily. Progent's advanced accreditations and working relationships with major technology companies such as Cisco and Microsoft open up additional vast technical support databases and permit fast response from manufacturers' internal engineering staff so Progent's remote service experts can determine optimal solutions in the least time.

Online technical services available from Progent to companies in Addison Texas include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, flat-rate services designed to allow small and mid-size businesses to benefit from the same best-of-breed technology deployed by many of the world's top corporations. The ProSight series of IT management outsourcing services addresses all critical facets of modern networking including email protection, security and compliance, automated backup and disaster recovery, infrastructure management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the complete threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with leading backup/restore technology companies to create ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that deliver backup-as-a-service. ProSight DPS products automate and track your data backup operations and enable transparent backup and rapid recovery of vital files/folders, applications, images, plus virtual machines. ProSight DPS lets your business protect against data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, human error, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed services are best suited for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and tracking updates to your dynamic IT system. In addition to maximizing the security and functionality of your IT environment, Progent's software/firmware update management services free up time for your in-house IT staff to concentrate on more strategic initiatives and tasks that deliver the highest business value from your network. Read more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured application and enter your password you are requested to confirm who you are via a device that only you have and that uses a different network channel. A wide selection of devices can be used for this added form of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register several verification devices. For details about Duo identity authentication services, see Cisco Duo MFA two-factor authentication services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time and in-depth management reporting utilities created to integrate with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize critical issues such as spotty support follow-up or machines with out-of-date AVs. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, track, reconfigure and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that need critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management personnel and your Progent consultant so all looming problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the health of their information system. Based on a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with government and industry security standards, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your company's ability to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your existing cybersecurity posture and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup environment that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for special IT programs. Billing rates for longer-term development or consulting tasks are set based on the qualifications of the consultants required. Progent's background in these important areas of information technology allows customers to execute critical projects within budget and on schedule. Progent's special online consulting services include:

  • Help Desk Services
    Progent's Call Center support alternatives for companies with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center services, co-managed Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that handles all aspects of online Level 1 desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's regular desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to resolve complex issues.

    Progent's shared Help Desk services make it possible for your business to split responsibilities for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution built around the top professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk team of veteran information technology experts provides your customers in Addison Texas immediate assistance from an effective network service resource with extensive background offering phone help and online repair service for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's concentration is to give the Help Desk perception as a significant contributor to company success, and Progent's policy is to resolve rather than just record technical problems.

  • Business Applications Support: Education, Custom Development, and Integration
    Progent's Applications Experts Group provides phone-based professional consulting support and education in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting, custom programming, and education for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Office Excel. For more concerning Progent's consulting, custom development, and education services, visit Progent's Applications Experts Group.

  • Unified and Automated Management of Hybrid Cloud Networks
    System Center centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consultants offer world-class remote and on-premises support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new implementation of Microsoft System Center2, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers companies in Addison Texas online hybrid network monitoring and reporting by providing System Center Operations Manager expertise. Progent can adapt SCOM to fit your environment so that your IT maintenance is proactive rather than reactive. By anticipating possible trouble spots before they expand into crashes, system monitoring can minimize stressful and expensive service failures. Progent can also deploy network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows networks, or networks that support multiple operating systems.
How Your Addison Company Can Contact Progent's Online Support Experts
To get in touch with Progent about urgent phone-based expertise with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Emergency Remote Support, phone 1-800-993-9400, or refer to Contact Progent. For organizations and new businesses in Addison Texas, Progent's phone-based network support specialists can deliver professional and affordable IT support the instant your organization requires it. More than 20 years of delivering online repair services has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting capability and to refine remote access technology to repair IT problems quickly while eliminating the cost and lost time associated with in-person service calls.

Even if your Addison business relies on a regular independent consultant or employs a full time organization that know how to handle typical network problems, Progent's Microsoft certified engineers are available to offer an easy and transparent virtual expansion of your local resources for situations when your usual service personnel either lack the bandwidth or the experience to resolve unexpected system emergencies or especially complicated integration projects.

Advantages of Progent's IT Support for Companies in Addison Texas
Progent's online network troubleshooting services enable your Addison organization to have the benefits of on-call, enterprise-class IT support without the cost of managing an in-house IT organization. Your network will acquire added business worth by being increasingly available, productive, and protected. Benefits to your company include:

  • Seamless virtual expansion of your local IT resources
    With most organizations in Addison Texas, nearby network support providers, whether made up of freelance consultants or an internal maintenance staff, can handle typical network issues. On the other hand, major troubles might strike when local resources are overstretched or unavailable, and some problems may be associated with technology that is beyond the scope of your onsite support personnel. In these instances, Progent's on-call service experts provide an easy, quick, and affordable way to supplement your regular help and to convey valuable information to increase your capability to deal with future issues locally.

  • Reduced Dependence on Individual Service Providers
    For network maintenance, smaller offices commonly depend on individual freelance consultants. While independent service people carry less overhead than big consulting organizations and can afford to charge lower rates, they are sometimes overextended, making it difficult to respond quickly to crisis situations. If a freelance consultant is occupied with another client, sick, on vacation, or in class, the lack of fallback help may force your business to wait for assistance during an IT crisis. As your network grows, network unavailability and problems with vital software are more costly. The budget you thought you were conserving on a freelancer can be eaten up quickly by lost productivity. Progent provides a ready source of backup support expertise to make sure your IT system is always up and running.

  • Create a Scalable Foundation for Seamless Growth
    Organizations typically start with an IT architecture created on a modest budget. Lacking a scalable infrastructure, slap-dash repairs often get thrown onto an unstable foundation. As a company grows, reliability and scalability issues can impede the success of the business. These poorly designed systems require proper assessment, smart strategic planning, and broad-based technical knowledge to evolve to a network infrastructure that can deliver the stable foundation to handle vital business demands and ease future growth.

  • Interact with Solution Providers Instead of Technology Sellers
    Smaller offices need advice and technical training to navigate through an ever more complicated maze of technology options available for accelerating business growth and enhancing productivity. Businesses hardly need a computer consultant who is attempting to earn a commission on a certain vendor's products. Network consulting and product sales can lead to a situation where the recommended solution is designed around a predetermined product instead of the genuine requirements of a client. Progent eliminates these conflicts of interest by selling only services instead of products. This allows Progent to align IT expertise with the real interests of clients.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, breadth of IT expertise, refined remote support tools, and understanding of enterprise networking enable companies to escape the limitations of excessive reliance on smaller service firms, independent freelance service providers, or over-stretched internal IT help.

Progent stands out by offering:

How Does My Business Start Receiving Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Technical Support.



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  • 24 Hour Services Windows SBS 2008 Integration Support Microsoft Windows Essential Business Server

    • UNIX Consulting Services
    24/7/365 Sun Solaris Network Consultants

    If your business network combines Solaris platforms with MS Windows, Progent can assist you to incorporate your IT resources into a unified network that permits all your OS platforms to run side by side for simple management, seamless information exchange, high dependability, enhanced throughput, and tight protection. Progent's Solaris and MS Windows coexistence support services include network infrastructure configuration and service, support for Windows services for UNIX, remote server monitoring and administration, online network support and repair, on-site technical support, and Help Desk services.

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    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to expand with your growing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's complete family of products aimed at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco technology to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user authentication, permissions, and accounting from an easy-to-use Web interface.

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    Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is carried out on time and within budget.

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    Professional Flexential Tampa Colocation Center

    Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting services. Progent has a team of network experts based in the Tampa area, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recover planning consultants. Progent can also help you to design and carry out a move to the Flexential facility by providing services such as planning solution architecture, specifying hardware components, system configuration and validation, troubleshooting, streamling online network management, and training your network staff.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and onsite consulting, software development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless information management system.

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    • 24/7 Citrix XenDesktop desktop virtualization Consulting
    Citrix desktop virtualization Consultants

    For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the business value of your information system; configure XenDesktop technology with your servers, user computers, and printers; migrate your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your network managers to adhere to best practices to maintain XenDesktop efficiently.

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    Progent's Microsoft-Certified SQL Server engineers can provide an array of services to assist small and midsize companies to design, deploy, manage, and troubleshoot SQL Server 2008 systems so that they realize the maximum business advantage from this advanced database management technology. Also, Progent can provide assistance with system architecture, enterprise-wide protection, and application development to increase the strategic value of your information investment.

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    Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.

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    Progent's CISSP-certified network security experts can assist businesses of any size with any aspect of information system security. Progent can create cost-effective cybersecurity solutions that guard a small office from modern threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile users sharing IT resources distributed across a mix of physical sites and public and private clouds.

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    • Network Consultants UNIX with Windows
    Engineer Solaris with Windows

    Progent can assist your company to plan and execute a smooth transition from a UNIX-powered information system to a network powered by MS Windows and capable of running Microsoft's familiar office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your data and minimize productivity disruption by designing an effective transition strategy that preserves your existing assets in UNIX software and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of current infrastructure, transition strategy and testing, MS Exchange migration support, information and application software porting, and server and storage transition and consolidation.

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    Microsoft Forefront TMG 2010 builds on the powerful security technologies of Microsoft ISA Server 2006 and offers a easily administered web gateway that acts as a single-server solution for an array of security features such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting features, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower costs and enhance availability. Progent's Microsoft engineers can assist your company to design and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Our Experts Group offers consulting in key technologies such as Macintosh networking and programs; Expertise for Linux-powered, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and specialized program help; Chief Information Officer, management information analyst, and project logistics outsourcing; Custom program development and deployment; Web, electronic business, Electronic Data Interchange, and customer portal design and deployment; SQL management and efficiency help; Management intelligence consulting; and Telecom systems support.

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    Progent's IT outsourcing packages offer budget-friendly computer consulting for small businesses. Whether it includes designing system infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or building an on-line business application, outsourcing your IT technical services can reduce expenses and eliminate risks, allowing IT service expenses to increase in a more linear and manageable fashion than is possible by building up a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust system architecture for your critical business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progent's Linux consulting experts offer small companies and software developers help with managing and maintaining Linux systems that operate with Microsoft-powered networks. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience offers you a convenient single source to help you create and manage a protected and reliable mixed-platform network and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent's IT outsourcing services provide budget-friendly network consulting for small businesses. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating an on-line business application, outsourcing your network engineering services can reduce costs and eliminate risks, permitting network service expenses to increase in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available network architecture for your critical applications powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.

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    Microsoft Windows Server Update Services enables network managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT personnel can fully and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up user's computers, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your network environment.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security designs for IT networks with multiple locations, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small company design and implement a configuration of Microsoft ISA Server 2004 that meets your IT protection needs without restricting your network.

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    Progent's Windows 11 consultants can provide a range of services for Windows 11 such as cloud integration, mobile management and synchronization, telecommuter access, security and compliance, automated provisioning, and Call Center support.

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    Even if your business has a minimal network services group and a limited technology budget, your information system can still feature the same high reliability and performance that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier network professionals, the latest network management software for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your mission-critical network applications and hardware operating.

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    Progent's data protection experts can assist you to design, deploy and administer a backup plan built around MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent offers monitoring and management to protect against data loss resulting from human miscues, system error, malicious insiders, and malware assaults such as ransomware.

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    Progent's IT outsourcing services offer affordable computer support for mid-size companies. Whether it includes designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing an on-line business application, outsourcing your IT technical services can smooth out expenses and minimize uncertainties, permitting network support expenses to increase in a more moderate and controlled fashion than is possible by assembling a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available network foundation for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.

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    NetDocuments (NetDocs) is a cloud-based document management system designed specifically for law practices. Progent can provide online guidance from NetDocuments experts who can assist your law firm to design, deploy, manage, optimize, or debug a document management system solution based on NetDocs.

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    Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing business requirements. Also, Progent can help you to create an infrastructure that fully supports SCCM by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL SSRS, and IIS.

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    Progent's experienced ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

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    Progent's Ekahau-certified Wi-Fi experts can help your business to design, implement, optimize, manage and debug a Wi-Fi network customized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.

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    • .NET Application Development Companies
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    If you want to revamp your production web site, create internal websites for purposes such as HR or worker training, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications network, including remote and wireless access, to support your web solutions.

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    • Microsoft Expert Dynamics NAV Support and Integration
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    Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a single soultions for financials, inventory, operations control, capacity planning, purchasing, sales and marketing, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central experts can assist you to manage your legacy Dynamics NAV environment or upgrade efficiently to a cloud-hosted, local, or hybrid deployment.

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    Progent's Ekahau-certified Wi-Fi network design experts can help your business to design, deploy, tune, manage and debug a Wi-Fi solution customized for your building. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.

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    Progent's Juniper-certified network engineer can help you to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued equipment to current releases. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to enable your business to simplify the administration and strengthen the security of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that include a mix of Juniper's software platforms.

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    Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response.

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    Progent's certified Office Word and Microsoft 365 Word consultants can provide a wide range of affordable online consulting services to assist your organization to manage your legacy Microsoft Office Word solution or help you to move to a newer release of Microsoft Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility issues between different versions of Word, interfacing Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet synchronization, and online training classes customized for your special requirements.

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    Progent's Office Word and Microsoft 365 Word consultants offer a broad range of economical remote consulting services to help you to manage and troubleshoot your existing Microsoft Word environment or assist you to move to a current release of Microsoft Office Word. Services offered by Progent's experts include VBA programming, identifying and resolving compatibility issues between various versions of Word, integrating Word with other Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and remote training sessions tailored for individuals or groups.

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    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
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