Urgent Online Help for Addison Texas UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies located in Addison Texas, Progent offers technical support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX-family systems and Microsoft Windows platforms. Progent has delivered online troubleshooting to companies in every state in the U.S. (See Progent's client recommendations). In addition, Progent offers the expertise of CCIE-qualified network specialists for complex connectivity problems, as well as the assistance of CISSP-accredited security engineers to handle advanced security architecture and disaster recovery planning.

Progent's remote support engineers offer exceptional value because they have the real-world background and the sophisticated tools to resolve the majority of information system problems rapidly. Efficient support lowers direct costs because service calls require a smaller number of billable minutes. Remote help also eliminates the expense of dispatching a consultant to your site. Your company benefits even more in incidental costs by reducing or eliminating system outages and related losses due to business discontinuity, disgruntled clients, idle workers, and de-focused executives.

Progent's pricing policy for remote help is structured to stretch your IT service dollar. Progent bills by the minute for telephone-based assistance, so you owe exclusively for the services that you receive. In contrast to many online service firms, Progent asks for no initialization surcharge or minimum job duration. Progent's one-minute billing unit and clean policy for pricing avoid situations where speedy. minor repairs somehow turn into big invoices. Progent's skill at handling problems efficiently results in your business conserving cash.

Progent's Online Support Technologies
Through years of experience, Progent has developed a set of customized technologies and field-tested processes which ensure the highest degree of efficiency for remote technical support and repair for small company computer systems. Progent provides secure Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN connectivity enables the engineers of Progent's remote service group to access your company's network without violating system security.

Progent's powerful customer support database application maintains thorough histories describing all support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the specifics of support delivered to every Progent customer by any Progent consultant. This archive of problems and repairs is structured as an easily retrievable support knowledge base that enables Progent's online technical professionals to share their experiences company-wide to make sure that the quality of Progent's support services grows over time. Progent's advanced accreditations and close relationships with major technology companies including Cisco and Microsoft permit access to other vast support databases and allow priority response from manufacturers' internal support staff with the result that Progent's remote consulting specialists are able to arrive at the most efficient solutions quickly.

Initiate Online UNIX, Linux, Solaris, or macOS and OS X Computer Assistance from Progent
To access Progent's remote services in Addison Texas or to find out additional information about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, go to Immediate Urgent Support.

Remote Technical Support Services Offered Progent
Progent's online support engineers offer credentials in an extensive set of disciplines. This broad range of capability enables Progent's consultants to handle virtually any crisis that may take place in a small business information system. Credentials earned by Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To help companies with multi-OS networks, Progent also provides the skills of consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.

Phone-based technical support services available from Progent to clients in Addison include:

Additional Support Programs Offered by Progent
Progent can provide the services of world-class remote consulting experts for contract projects that small companies frequently need. Billing charges for longer-term consulting tasks are set according to the level of expertise of the engineers required. Progent's background in these special areas of computer technology enables customers to complete critical projects economically and on schedule. Progent's project-based online consulting services include:
  • Call Center Services
    Progent's Help Desk service options for small and midsize businesses with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk services are designed for smaller companies who don't have the resources to create an in-house Help Desk Call Center but who require quick communication with an effective Call Center with professional telephone support plus the technical depth to escalate the most challenging problems to advanced consultants.

    Progentís Help Desk Co-management services make it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progentís Help Desk sharing service is a collaborative support solution built around the top professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk consulting services can assist you in building an efficient new Call Center or improving your established organization, selecting or enhancing Call Center software products to address the particular requirements of your business, or providing temporary online staff to work with your internal Help Desk Call Center resources during unusually busy events such as software migrations, mass upgrades, or installing new applications.

    Progent's Call Center staff of seasoned network consultants offers your computer users in Addison Texas immediate contact with a dependable technical support group with extensive experience delivering telephone-based support and online troubleshooting for networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk Call Center the reputation as a major enabler of company efficiency, and Progent's goal is to fix and not merely annotate network problems.

  • Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Experts Group provides phone-based professional engineering support and education in key business application fields that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, customization, and education for Microsoft business applications including CRM, MS Project, Word, and Microsoft Office Excel. For more information on Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

    Progent's Apple Mac consultants can nurture the artistic aspect of Apple Mac systems by providing remote consulting support and education in imaging, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac creative tools such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with common projects such as capturing or digitizing audio or video or building an audio/video production lab.

    Online Network and Server Monitoring Support
    Progent offers companies in Addison Texas online computer system monitoring services centered around MS Operations Manager network monitoring and reporting, enhanced by Progent for your business so that your network maintenance is proactive and automated. By exposing possible trouble spots before they grow into downtime, proactive monitoring can ward off stressful and expensive service crises. Progent can also deploy system monitoring products such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or systems based on a variety of operating systems.

How Your Addison Texas Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency online assistance with UNIX/Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or visit Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services




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    Progentís IT outsourcing services provide budget-friendly network support for mid-size corporations. Whether it includes planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT technical services can smooth out expenses and eliminate risks, allowing network support expenses to grow in a more linear and controlled manner than is feasible by amassing a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a protected and highly available system architecture for your vital Windows-powered applications including Windows 2008, Exchange Server, and SQL Server 2008.

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  • Consultants Microsoft Windows 7
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    Progent's Microsoft certified consultants can help your company to test Microsoft Windows 7 to verify application compatibility and to determine its speed and reliability working with your applications. Progent's consultants can also show you how to evaluate the likely strategic benefits of moving to Microsoft Windows 7. If Windows 7 fits your business strategy, Progent can assist your IT organization to plan and implement a non-disruptive upgrade to Microsoft Windows 7 from a previous release of Windows.

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  • Dynamics GP 2015 R2 Integration Consultants
    Dynamics GP 2015 Consult

    Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud integration, works with the most popular handheld devices, permits single login with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, expands the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and hands-on experience to address the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the business value of your investment in this powerful platform.

  • Integration Services Redhat Linux, Sun Solaris, UNIX Addison
  • Office 365 Portal Onsite Technical Support 24-Hour Exchange Online Archiving Consultant Services

  • Windows Server 2016 Hybrid Integration Services
    Windows Server 2016 Disaster Recovery Computer Consultants

    Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.

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    Design Firms Microsoft Access scripting

    Progent offers affordable online support for all releases of Microsoft Office Access including desktop and browser-based versions and can provide expert assistance for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom webinar training for Office Access programming and database administration.

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  • MCSE Open Positions
    Freelance Cisco Consulting Telecommute Jobs

    Progent is looking for a variety of on-staff employees including motivated Microsoft Certified Systems Engineers; network consultants who have Cisco CCNP or CCIE certification; and specialists in advanced network design with experience in mobile access, wireless networking, high-availability environments, business continuity planning, data protection, and VMware technology. Progent is also hiring workstation support technicians, remote troubleshooting professionals, and CISSP or CISM certified security professionals. Progent is also seeking experienced managers who can operate effectively in Progent's high-growth, virtual office model. Progent contracts independent professionals who have in-depth knowledge and field experience in high-demand information technology areas outside Progent's main technical focus. Our Experts Group employs contractors who can provide consulting and programming support for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; have in-depth knowledge of non-Microsoft operating systems such as Linux derivatives, Macintosh, or Sun, or offer expert skills in areas like telecom, web development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance consultants certified by Progent coordinate with Progent's staff consultants to deliver comprehensive IT services for small and midsize company networks.

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  • Network Admin Companies Cisco Certified CCIE
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    Progent can assist your organization to deploy Cisco's networking technology to create a solid basis for your local, private cloud, or hybrid data center and improve operations in vital areas including hardware utilization, security and compliance, versatility, uptime, and recoverability.

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    Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist you to configure your Fortinet FortiGate security appliances to safeguard all your digital assets at the network edge, within the data center core, at branches, and in the cloud.

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  • Outsourcing SQL Server 2014 Capacity Planning Integration Services SQL Server 2014
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  • Postini Consulting Anti-Virus Technology
  • Private Cloud Services Services Private Cloud Solutions Engineers
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    Cisco Mobility Express On-site Technical Support

    Progent's certified wireless experts can help organizations of any size to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the performance, coverage, capacity, scale, security compliance and ease of management needed for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient online and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.

  • Professional Google GCP Cloud Storage integration Consultant Google Cloud Identity

  • SQL Server 2017 and Excel Information Technology Consulting
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    Progent's certified SQL Server 2017 consultants can help you to design and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.

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    MS Office Communications Server provides IM and presence in a scalable, world-class solution offering enhanced protection, transparent compatibility with other Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and improved business efficiencies, increased individual output, and better intellectual property security. MS Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises configuration support and mediation services for your Office Communications Server deployment and can assist you to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out a smooth migration that will add significant strategic value to your IT system

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  • SMS Server Migration Remote Troubleshooting 24/7/365 Onsite Technical Support SMS Server 2003 Upgrade

  • Windows Server 2019 Deduplication Computer Engineer
    Microsoft Windows Server 2019 Remote Support

    Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.

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  • Cisco Certified Experts Tracking Service Costs Consultants
    24 Hour Service Reporting Integration

    Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or small support firms who offer scant documentation or details of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by every staff member to every client. The practice of detailing and archiving support records results in more effective support and avoids a variety of typical problems such as when a support client is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

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    5500 Wireless Controller Network Engineer

    Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by limiting the effect of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening data security by identifying cyber threats and analyzing traffic content according to user class and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.

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    Online Help Call Desk for at Home Workforce

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  • Specialists 802.11x Wi-Fi Site Survey Support and Help Wi-Fi Site Survey
  • Specialists Google Cloud hybrid solutions Google Cloud hybrid solutions Consultancy

  • Top Microsoft Exchange 2003 Online Consulting
    Exchange 2003 Professional

    Progent's Microsoft-certified consultants offer technical help and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting services for Microsoft Exchange 2003 Server include system design, deployment, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service IT outsourcing.

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  • Sun Solaris Security Audit Services Solaris Cybersecurity Company
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  • System Center 2007 Online Support Services Microsoft System Center OpsMgr 2012 R2 Specialist
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  • Technical Support Services BlackBerry BES Remote Technical Support BlackBerry Wireless
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  • Top Microsoft Teams and iPhone Engineers Microsoft Teams PBX integration Consultant
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  • Top Services BlackBerry BES Server Express BES Express Consulting Services
  • Troubleshooting Exchange 2010 Exchange Server 2010 Migration Support and Help
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  • Technical Support Cisco Meraki wireless
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    Progentís Wireless Consulting Services offer a fast, affordable way for businesses of any size to integrate, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

  • Urgent SharePoint Web Parts Remote Troubleshooting Consulting Services SharePoint Web Parts
  • Urgent Windows Server 2016 Storage Replica On-site Support Windows Server 2016 Business Continuity Remote Troubleshooting
  • VMware Disaster Recovery Professional Services VMware Site Recovery Manager
  • VMware NSX Disaster Recovery Specialist 24 Hour VMware VCDX-NV Specialist

  • Cisco and Microsoft Certified Experts Temporary Staffing Services Computer Engineer
    Immediate IT Staff Augmentation Services Consultant Services

    Progent's temporary IT staffing services allow organizations to respond to sudden increases in demand for IT professionals without incurring the costs and delays associated with vetting and hiring reliable technical workers and without increasing your full-time head count.

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  • Windows 2000 Server IT Consultants Windows 2000 Server Online Troubleshooting
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  • Windows 2019 Server Installer Addison-Farmers Branch Windows Server 2012 Outsourcing IT Support Addison-Richardson, Texas
  • Windows Active Directory Professional Microsoft AD Consultant
  • Windows Server 2008 Hyper-VI Online Help Windows 2008 R2 Remote Support Services
  • Windows Server 2016 Hybrid Cloud Integration Information Technology Consulting Windows Server 2016 upgrade Integration Support
  • Windows Server 2016 Scale Out Clusters IT Services 24-7 IT Consultants Microsoft Windows Server 2016 Clustering
  • Windows Server 2019 Windows Defender ATP Support and Setup Windows Server 2019 PowerShell Remote Technical Support
  • Debian Linux, Solaris, UNIX Support and Help Addison-Lewisville, TX
  • Windows Server Hyper-V 2016 Shielded VMs Online Technical Support Expert Microsoft Certified Windows Server Hyper-V 2016 Security and Compliance Network Consultant
  • Mandrake Linux, Solaris, UNIX Specialist Addison Texas
  • Windows Small Business Server Network Consultant Microsoft Windows SBS 2008 Professionals
  • Windows and Linux Online Troubleshooting Immediate Linux, Windows Specialist
  • Work at Home Employees Addison Expertise - Backup Solutions Consulting Addison-Farmers Branch At Home Workers Guidance near Addison - Backup Systems Consulting Services Addison-Lewisville, Texas
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  • BlackBerry Synchronization Online Troubleshooting
    BlackBerry Software Troubleshooting

    Progent offers the expertise of BlackBerry-certified engineers who can help small companies to plan, manage, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the need for an in-house BlackBerry specialist and reducing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's proven online service delivery model, provides small and mid-size businesses a cost-effective option for integrating BlackBerry technology seamlessly into their IT network.

  • Fedora Linux, Sun Solaris, UNIX Network Engineer Addison-Richardson, Texas
  • Work at Home Employees Addison Expertise - VoIP Technology Consulting Addison-Farmers Branch Remote Workforce Addison Assistance - VoIP Technology Expertise Addison-Richardson
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  • Urgent Integration Support SMS Server Upgrade
    Systems Management Server 2003 Technical Consultant

    Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it easier to install system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define sensible processes and standards to manage PDAs and smart portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security strategy that includes standards, procedures and IT products to keep your IT computer system protected.

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