UNIX and Linux Technical Support
Addison Enterprise and Small Business IT Systems
For small and midsize businesses located in Addison Texas, Progent offers support for information systems powered by UNIX or Linux or for networks that include a mix of UNIX and Microsoft technology. Progent has delivered online troubleshooting to companies in every state in the U.S. (See Progent's client recommendations). Progent also can furnish the consultation CCIE-qualified network specialists for complex infrastructure issues, plus the services of CISA and CISM-accredited security engineers to handle high-level security design and disaster recovery preparedness.
Progent's remote support services offer exceptional leverage due to the fact that they have the practical experience and the advanced tools to solve the majority of information system issues quickly. This reduces direct costs since service calls accumulate a smaller number of billable consulting minutes. Remote help also avoids the cost of dispatching an engineer to your office. Your organization saves even more in incidental expenses by minimizing or eliminating network outages and associated losses stemming from business discontinuity, disgruntled clients, idle workers, and distracted executives.
Progent's pricing model for online support is designed to maximize the impact of your IT service investment. Progent bills by the minute for telephone-based consulting, so you are billed exclusively for the services that you receive. In contrast to typical online service companies, Progent asks for no startup fee or minimum job duration. Progent's one-minute granularity and simple policy for billing prevent situations where fast solutions manage to turn into big bills. Progent's skill at solving technical issues quickly results in your business spending less money.
Progent's Remote Technical Support Technologies
Over time, Progent has fine tuned a collection of optimized technologies and field-proven methodologies that permit the highest degree of effectiveness for remote help and repair for small and midsize company information networks. Progent provides safe VPN support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN connectivity enables the staff of Progent's Technical Response Center to interface to your company's computer system without breaching corporate security.
Progent's highly evolved technical support reporting application maintains comprehensive documentation for all service that Progent's customers have received. Progent's authorized consultants have the benefit of the history of support rendered to every Progent customer by every Progent consultant. This history of problems and responses is organized as a conveniently accessible support database that enables Progent's online support professionals to share their knowledge company-wide to ensure that the efficiency of Progent's technical support grows daily. Progent's advanced accreditations and close relationships with key vendors including Cisco and Microsoft permit access to additional extensive support databases and allow priority access to manufacturers' internal support staff so Progent's remote consulting experts are able to determine optimal resolutions promptly.
Start Receiving Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's phone support in Addison Texas or to learn additional information about Progent's phone support options, call Progent at
Phone-based Technical Support Services Available from Progent
Progent's online consulting professionals possess certified skills in an extensive array of disciplines. This broad scope of IT skills allows Progent's consultants to manage almost any problem that may occur in a small company information system. Credentials held by Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To support businesses with mixed-OS networks, Progent also offers the services of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and Information System Security Architecture Professional engineers.
Remote support available from Progent to customers in Addison include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based support services address a wide spectrum of computer technology including network infrastructure, messaging systems, network and process security, UNIX/Linux and Windows coexistence, virtual server technologies for server economization and simplified administration, and transitioning from older applications to the latest Windows or Linux-powered environments. Progent's group-based methodology for resolving technical problems enables fast escalation, if necessary, to consultants with appropriate expertise to handle complex scenarios. This accelerates solutions of urgent problems, reduces network downtime, and lowers service costs.Progent's UNIX and Linux support engineers can provide emergency phone-based assistance for resolving problems affecting UNIX, Linux, or Solaris systems based on popular derivatives of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the highest accreditation for network infrastructure engineers, and indicates a consultant's networking skills at the expert level. CCIEs can handle the most difficult problems encountered in network infrastructure design, deployment, administration, security, and problem solving. Cisco qualified CCIEs can cooperate closely with Cisco's in-house product support engineers in analyzing anomalies with IOS network management tools and developing alternate approaches or identifying program updates. Cisco qualified CCIEs provide exceptional cost-effectiveness because their depth of expertise enables them to solve even the most complex problems quickly. In typical cases, less experienced engineers can struggle for hours or even days with the same tasks that a Cisco CCIE can fix in a few minutes.
Few consulting providers make Cisco CCIEs accessible to support small and mid-size companies. Progent can provide fast telephone access to a Cisco CCIE so you can receive urgent assistance for complex network infrastructure issues that are hurting business efficiency but are not within the experience of your regular computer support providers. Progent's Cisco-qualified CCIE consultants can tie into your network via sophisticated remote support technology in order to perform efficient, safe, and economical diagnosis and remediation.
Progent's Cisco CCIEs can provide consulting for the entire range of Cisco's top-selling family of infrastructure products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst Series switches, as well as Virtual Private Network solutions.
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Authorized MS Windows Expertise
Progent's Microsoft-certified online support engineers offer computer system repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can help your company with a wide range of technology support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 planning and configuration,
MS Exchange 2016 migration, Exchange 2013 configuration,
Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint 2019 design and deployment, Microsoft Teams migration expertise, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server management and Office Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a broad range of remote PC desktop support and troubleshooting services such as Windows 7 migration support, moving to 64-bit desktop applications, configuring Microsoft Office 2010, and automating desktop configuration.
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CISM and CISSP Certified Network Security Experts
Progent's qualified CISSP, ISSAP, and CISM security consultants can provide a variety of system protection services to enhance the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against attacks or help your company to clean up rapidly after a serious penetration. Security services offered by Progent cover thorough network security audits utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Hydra; quick recovery from malicious assaults; setting up firewalls; building safe architectures for off-site and mobile access; protecting your messaging system from spam and DHA attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers advanced online consulting services to help companies of all sizes connect their networks with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that combine physical resources as well as public clouds. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent can provide the skills of seasoned online consulting professionals for special IT projects that small businesses often request. Progent's charges for ongoing consulting projects are set according to the level of expertise of the consultants assigned. Progent's background in these special areas of information technology allows customers to complete major projects economically and on time. Progent's project-based remote engineering solutions include:
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Help Desk Call Center Expertise
Progent's Help Desk Call Center service offerings for small and midsize organizations with environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Call Center support services are designed for smaller businesses who lack the resources to build and maintain an internal Call Center but who want quick response from an efficient Help Desk with professional phone assistance as well as the available expertise to escalate complex trouble tickets to high-level engineers.Progent’s Help Desk sharing services allow your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution built around the leading PSA tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Call Center consulting support can support you in creating an efficient new Help Desk Call Center or enhancing your current organization, evaluating or enhancing Call Center software products to address the particular demands of your business, or providing temporary phone support personnel to reinforce your in-house Help Desk team to handle demanding situations like software migrations, mass updates, or installing brand new business software.
Progent's Help Desk Call Center team of veteran information technology consultants offers your computer users in Addison Texas rapid access to an effective technical support group with substantial background offering phone support and remote troubleshooting for networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Call Center recognition as a significant driver of company productivity, and Progent's aim is to fix instead of merely document technical problems.
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Applications Support: Training, Custom Development, and Troubleshooting
Progent's Applications Experts staff can supply remote professional consulting expertise and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide expertise, custom programming, and education for Microsoft applications including Microsoft CRM, Office Project, MS Office Word, and Excel. For more about Progent's consulting, custom programming, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Apple Mac consultants can support the creative components of Apple Mac environments by offering phone-based consulting services and training in imaging, sound, and video. Progent's support professionals offer expertise in a range of Macintosh creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video production lab.
Remote Network and Server Monitoring Services
Progent offers businesses in Addison Texas remote computer system monitoring support powered by MS Operations Manager network monitoring, enhanced by Progent to suit your business so that your IT support is proactive rather than reactive. By exposing potential problems before they cause downtime, proactive monitoring can ward off disruptive and costly information system crises. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft environments, or networks powered by a combination of OS platforms.
To contact Progent about urgent remote support with UNIX, Linux, Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Online Support, telephone
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
An index of content::
iPhone security Integration
Remote Support Services iPhone and Barracuda integration
Progent can provide affordable online assistance to help you to plan, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a highly available, protected and efficient network infrastructure that aligns with your computing model. Progent also offers remote and onsite training to help manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the strategic value of your IT system.
Cisco Content Services Switch - Cisco CSS Professional
Top Support and Setup Cisco Content Engine
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced applications, network backbone routing, and content delivery products such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Microsoft Project Server Contract Programming Firm
MS Project Server Designer
Progent's Microsoft engineers offer advanced expertise in deploying, using and troubleshooting all versions of Microsoft Project Server and can provide a wide variety of affordable remote support services following industry best practices to help businesses of all sizes to get all the benefits of this leading platform. Services offered by Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training.
iPad Infrastructure Engineer
macOS Connectivity Setup and Support
Progent's Mac networking consultants can help you with a broad range of system foundation areas including system architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and fast wireless networking. For business networks based exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to deal with the complexity of planning, integrating, and maintaining a system architecture that is reliable, safe, efficient and aligned with your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
500 Router Setup and Support
Core Routers Technical Consultant
Cisco has developed a full array of routers that includes appliances designed to deliver the protection, performance, and reliability demanded by organizations ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your network and to make it economical to grow as you support new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Microsoft Office Network Support Service
Microsoft Office System Computer Support Companies
Progent’s IT outsourcing packages provide affordable network support for small companies. Whether it involves designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT technical services can contain costs and minimize uncertainties, permitting IT service expenses to grow in a more linear and controlled manner than is possible by building up a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust system architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Network Consultants Microsoft Exchange Cluster
Microsoft Certified Onsite Technical Support Microsoft Windows 2003 Cluster Server
Progent provides Windows 2003 Cluster Server assistance to help your company deploy high availability server clusters that can provide 100% operation. Clustered Windows servers for zero-downtime networks include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By assisting you t create non-stop clustered server environments around Microsoft Windows Server 2003 Cluster, Progent’s Certified Windows experts make sure that your fault-tolerant server clusters are configured to maximize the strategic value of your computer system.
Consulting Services Microsoft Exchange 2010 Migration
Consultant Exchange 2010 Migration
Progent's Microsoft-certified network engineers can help you to determine the value of Exchange Server 2010 for your company and can help you to plan and implement a smooth upgrade to Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast ROI by improving your workers' efficiency, lowering the cost of equipment and support, simplifying management, and consolidating your key communications technologies.
Microsoft Consultant Work From Home Job
Contract Job Opportunities Cisco Consulting
If you are an information technology engineer with technical support expertise, teaming with Progent and assisting Progent's clients will expand your abilities through collaboration with our staff of mutually supportive, high-output consultants. Progent's concentration on offering IT consulting and computer help to small companies will give you the opportunity to work in depth with decision makers and contribute significantly to the growth of exciting organizations. In addition, Progent's virtual office network offers state-of-the-art tools for off-site service and wireless access to help you to come up with fast solutions when you troubleshoot mission-critical issues.
Professionals Metro Ethernet
Comcast Business Class Cable Internet Professional
Progent can provide the affordable support of online Internet connectivity experts to help your organization to assess or enhance your Internet services so your Internet access solution meets your business requirements. Services available from Progent's engineers include evaluation of your existing bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and configuring additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Professionals Small Business Server 2011
Small Business Server 2008 Information Technology Consulting
Microsoft Small Business Server is a low-cost suite of essential servers that provides the foundation for a powerful but manageable information. The IT demands of the Microsoft .NET components included with Small Business Server calls for a computer consultant with hands-on background designing and integrating cohesive, end-to-end business network solutions. Progent's SBS Server consultants have an average of more than 10 years of background integrating computer networks built on Microsoft platforms. This background ensures you results in installing, managing, and repairing IT environments that incorporate the SBS Server package of servers and applications.
Expert Microsoft Certified SQL Server 2016 and Amazon Marketplace Web Service Computer Consulting
24x7 SQL Server 2016 Application Migration Remote Support Services
SQL Server 2016 offers major enhancements in performance, scale, data security, availability, BOYD support, and built-in BI. New features include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, R language support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist businesses of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Remote Network Support Consultant
Onsite Support Online Technical Support
For mid-size companies who need IT consulting services, Progent can deliver a variety of alternatives including local help, remote support, phone-based Call Center, round-the-clock support with automatic system monitoring, temporary staffing, site relocation support, application development, and expert consultation. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers expert on-premises help for fixing technical problems rapidly and affordably.
Catalyst 9105i Access Point Integration Services
Network Consultants Catalyst Wi-Fi 6 AP Security
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP consultants can provide affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
IT Consultants SCSM 2016
Biggest System Center 2016 Amazon AWS Integration On-site Technical Support
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced network service programs, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business networks enterprise-class availability, security, and productivity.
Desktop Technology Computer Installation
Small Business Networking Microsoft and Apple Mac Desktop
Progent can provide a variety of economical online and onsite consulting services to assist you to configure, administer, and debug workstations and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
SCCM 2007 Application Deployment On-site Technical Support
24 Hour SCCM 2007 Device Management Online Support Services
Progent's Microsoft-certified consultants can help you to maintain Microsoft System Center 2007 Configuration Manager to streamline operations, improve security and compliance, and increase worker output by making sure that critical applications are always up to date, tracking licensing, and reporting usage profiles so you can make informed buying choices. Once your organization is set to update your SCCM 2007 device management ecosystem, Progent can help you to plan and carry out an efficient move to SCCM 2012.
24 Hour Microsoft Project Server My Sites Consultants
Professional Microsoft Project Server My Sites
Progent's Microsoft-certified consultants can provide advanced support in implementing, operating and troubleshooting any edition of Project, Project Server, and Project Online and can provide a broad variety of cost-effective remote consulting services based on industry best practices to help businesses of all sizes to receive all the advantages of this powerful platform. Services offered by Progent include solution design, installation and upgrades, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Microsoft Firewall Network Consultant
ISA Server Technical Support
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Sun Solaris Network Consultant
After Hours Sun Solaris Technical Support
Progent's Solaris family support experts offer small and mid-size businesses and software developers assistance with managing and supporting Solaris environments that run with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise provides you with a convenient single consulting firm to help you create and manage a protected and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
macOS Train
Emergency Training Professional Office Entourage for Mac
Progent offers one-on-one training customized for people who wish to expand their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for Mac application software.
Professionals Microsoft Dynamics GP Upgrade
Consulting Services Microsoft Dynamics GP Migration
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, software development, training, and debugging services since the product's debut. Progent can provide top-tier support for updating legacy Dynamics GP ERP systems. Progent can assist you to design, test, and implement an efficient upgrade from a an outdated version to the current version of Dynamics GP.
Google Android patch management Consult
Smartphone patch management Consult
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your servers, such as printers, network appliances such as switches and Wi-Fi access points, and IoT devices like alarms and health monitors.
Microsoft Certified Partner Windows Server 2016 Information Assurance IT Services
Top Windows Server 2016 Fault Domains Consultant Services
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting to assist organizations of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Extended Call Desk Technical Support Services
Emergency Shared Helpdesk Troubleshooting
Progent's Standard Help Desk Services provide a complete solution that manages all aspects of online desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.
Symantec Security Firewall Configuration
Symantec Raptor Information systems Security Outsourcing
Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall/VPN solutions. Progent can also help you create and implement a complete security strategy that can include firewall/VPN devices and software, managed security and network protection services, system monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop resource for on-going technical support, administration, training, and security expertise.
System Center Operations Manager Remote Support
Remote Expert Microsoft Certified Monitoring and Reporting Computer Consultants
Medium-size businesses can get all the advantages of Microsoft Operations Manager and have quick access to Progent’s Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT service programs, medium-size businesses can choose a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, automated alerts, comprehensive reporting, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need high availability networking, Progent offers a complete 24x7 outsourcing package. Progent supports Operations Manager to provide medium-size company information systems world-class reliability, protection and productivity.
IT Outsourcing and Co-sourcing Whitepapers
White Paper IT Outsourcing Best Practices
Progent’s IT outsourcing packages offer budget-friendly computer support for medium-size organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or creating an on-line eCommerce application, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing network support budgets to increase in a more moderate and controlled manner than is feasible by amassing a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust network foundation for your critical Windows-powered business software such as Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
24-7 SQL Server 2014 Security Support Services
SQL Server 2014 Virtual Machines IT Consultant
SQL Server 2014 incorporates major improvements in key areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services that include planning, deployment, management, remediation, and application development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Microsoft Expert Exchange 2019 Server Remote Technical Support
Support and Help Exchange 2019 Disaster Recovery
Progent can help your organization in any phase of your migration to Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.
24/7/365 High Availability Interoffice Connectivity Consulting Services
High-Availability Branch office Connections Setup and Support
Progent’s non-stop interoffice connectivity and 24x7 system infrastructure consultants can help small businesses achieve non-stop Interoffice connectivity by means of fully redundant networks featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable non-stop interoffice networking.
SCCM 2016 Asset Inventory Computer Consultants
SCCM 2016 Mobile Device Management Consulting Services
Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows safe end-user self service, and offers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help you with any facet of designing, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Mid-sized Business Design Companies
Midsize Company Small Business Network Consulting Firm
Progent provides technical support for mid-size companies who have 100 to 250 network users. The mid-size business or office has traditionally been an underserved segment of the market for network consulting expertise. The overhead and service delivery models of large outside service organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly has a modest IT budget with which to maintain an IT system whose complexity and sophistication are frequently comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office technology and 24x7 network monitoring, dramatically reduces the IT maintenance costs of an SMB while providing the small company with enterprise-level service from certified, IT experts with background in a wide array of midsized business technologies. If your medium size company or small business is looking for levels of network help appropriate for a medium size office without paying big-company prices, you need Progent.
QuarkXPress Training
Top Ranked InDesign Training Professional
Progent's Apple Mac experts can promote the creative facets of Macintosh environments by providing help services and training in imaging, sound, and motion video. Progent's consultants offer help in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Consultants iPhone and SQL Server integration
iPhone LDAP Outsourcing
Progent can provide affordable remote assistance to assist you to design, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you through occasional technical roadblocks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your IT system.
Microsoft SQL Server 2019 Services
Microsoft SQL Server 2019 Integration Company
Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can show you how to design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Professionals SSL certificate management
SSL certificate management Professionals
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.
UNIX Consult
Sun Solaris IT Consultant
If your office network mixes Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive environment that allows all your operating systems to coexist for simple administration, seamless dataflow, high availability, enhanced throughput, and strong protection. Progent's Solaris and Windows integration assistance services feature network infrastructure configuration and service, consulting for Windows services for UNIX, remote server monitoring and administration, online technical support and repair, in-person technical support, and Contact Center outsourcing.
Cisco Certified Consulting 5500 Wireless Controller
Troubleshooting 3504 wireless controller
Cisco's Catalyst line of wireless controllers streamline the administration of wireless networks by unifying the configuration and control of wireless APs, optimizing wireless throughput by reducing the effect of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening security by identifying threats and analyzing traffic content based on user type and location. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.
Cisco ASA 5500-X Firewall Online Consulting
Cisco ASDM Firewall Management Online Help
Progent’s experienced Cisco IT security consultants provide expert PIX and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular enterprise-class products, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security holes.
Telecommuting Server Administration
Network Providers Desktop VPN
Progent's remote connectivity and wireless synchronization specialists can assist you to plan and deploy connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work tightly with your IT network, enabling your business to optimize the productivity of your remote workforce.
24x7 Project Pilots Consult
Project Pilots Consultant Services
For enterprise project management assistance, Progent offers access to senior IT experts with decades of experience in IT management, program development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to help enterprise customers adhere to leading practices to ensure that strategic projects are successfully completed on time and within budget.
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