Fast Online Consulting for Addison Texas UNIX, Linux, or Sun Solaris SystemsFor small companies located in Addison Texas, Progent provides help for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Microsoft Windows technology. Progent has provided remote troubleshooting to businesses in every state in the U.S. (Refer to Progent's customer recommendations). Progent also offers the consultation CCIE-qualified network specialists for complex infrastructure issues, as well as the services of CISSP-certified security engineers to handle high-level security architecture and business continuity preparedness.

Progent's remote support engineers offer excellent leverage because they have the real-world experience and the sophisticated tools to solve most information system issues quickly. Efficient support reduces immediate expenses since service calls accumulate fewer billable consulting minutes. Online help also avoids the expense of sending a consultant to your site. Your company saves additionally in indirect expenses by minimizing or avoiding system outages and related losses resulting from business discontinuity, upset clients, unproductive employees, and de-focused executives.

Progent's billing model for online support is designed to maximize the impact of your network support dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are billed just for the services that you actually get. Unlike typical remote support firms, Progent requires no startup fee or minimum fees. Progent's one-minute granularity and clean policy for pricing save you from situations where fast repairs manage to end up as large invoices. Progent's penchant for disposing of technical issues efficiently translates into your business conserving cash.

Progent's Remote Service Tools
Over time, Progent has developed an arsenal of customized technologies and field-proven processes that permit the highest degree of efficiency for remote technical support and troubleshooting for small company IT systems. Progent offers protected Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN technology allows the consultants of Progent's Technical Response Center to communicate with your company's network remotely without compromising network security.

Progent's advanced customer support reporting application includes detailed records describing the support that Progent's clients have been provided. Progent's team service personnel have access to the records of services delivered to each Progent client by any consultant. This history of anomalies and fixes is structured as a readily accessible support database that permits Progent's online support experts to communicate their experiences company-wide to make sure that the effectiveness of Progent's support services improves daily. Progent's high-level accreditations and working relationships with key industry leaders such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and permit fast response from vendors' internal support staff so Progent's remote service specialists are able to find the most efficient resolutions in the least time.

Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To access Progent's remote services in Addison Texas or to learn additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent need for IT support, go to Immediate Emergency Support.

Phone-based Technical Services Offered Progent
Progent's phone-based technical service engineers have credentials in an extensive array of products and technologies. This breadth of IT skills enables Progent's consultants to resolve virtually any problem likely to crop up in a small or midsize company information system. Credentials awarded to Progent consultants in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To support customers with mixed-operating system environments, Progent also offers the support of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and Information System Security Architecture Professional consultants.

Online technical support services available from Progent to companies in Addison include:

  • UNIX/Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based support services address a broad spectrum of information technology such as system infrastructure, email systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server technologies for server hardware economization and easy administration, and migration from older systems to the latest Windows or Linux-based environments. Progent's team-oriented approach to resolving technical issues enables quick escalation, if necessary, to consultants with appropriate experience to handle complex situations. This expedites repair of urgent problems, reduces network downtime, and lowers support costs.

    Progent's UNIX and Linux support engineers can offer emergency phone-based assistance for troubleshooting problems within UNIX, Linux, or Solaris networks powered by leading variants of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Important Linux variants for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco CCIE for Complex Network Troubleshooting
    Cisco CCIE Consultants for Addison TexasThe Cisco CCIE certification is the premier recognition for networking consultants, and certifies a person's network technology knowledge at the expert level. Cisco CCIEs can handle even the most complex challenges associated with network design, integration, management, protection, and troubleshooting. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in analyzing anomalies with Cisco IOS network administration utilities and coming up with alternate approaches or identifying software updates. Cisco CCIEs are an excellent cost-effectiveness because their deep expertise allows them to solve the most difficult problems rapidly. In many instances, less experienced consultants can struggle for many hours or days with identical problems that a Cisco CCIE can fix in a few minutes. Few support firms make Cisco CCIEs available to help small and medium sized companies. Progent can provide fast phone contact with a Cisco CCIE so your company can get immediate help for serious network infrastructure problems that are hurting business productivity but are beyond the experience of your ordinary IT support resources. Progent's Cisco-qualified CCIE support experts can interface to your environment using state-of-the-art remote support tools in order to provide quick, safe, and economical diagnosis and repair. Progent's CCIEs can provide consulting for the complete line of Cisco's popular family of networking appliances including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst switches, plus VPN technology.

  • Certified Microsoft Windows Support
    Windows Expertise for Addison TexasProgent's Microsoft-premier remote service engineers can provide computer system problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can help you with a broad range of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, MS Exchange Server 2019 deployment, Microsoft Exchange 2016 migration, Exchange 2013 integration, Exchange Server 2010 management, SharePoint Server 2016 migration and hybrid deployment consulting, SharePoint 2019 design and integration, Microsoft Teams planning and integration, Microsoft Skype for Business migration consulting, Microsoft Lync Server management and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a wide array of remote PC desktop consulting and support services including Microsoft Windows 7 migration support, upgrading to 64-bit workstation software, configuring Office 2010, and automating PC desktop image creation.

  • CISSP and ISSAP Premier System Security Professionals
    CISSP Certified Network Security Consultants for Addison TexasProgent's qualified CISSP and ISSAP security engineers offer a variety of security solutions to enhance the defenses of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against internal or external threats or assist your company to clean up quickly after a serious penetration. Security support services offered by Progent include: in depth security audits using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; quick cleanup after malicious attacks; installing firewalls; designing secure techniques for remote and mobile access; protecting your email system against viruses, spam and DHA attacks; and initiating 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online consulting services to help organizations of all sizes integrate their networks with popular public clouds including Azure and Amazon AWS. Progent can help your IT team to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets as well as public cloud services. To help you to integrate cloud services with networks, Progent offers a variety of public cloud migration support services that include Microsoft 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has more than two decades of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Special Support Services Available from Progent
Progent can provide the services of seasoned remote consulting experts for contract IT projects that small businesses often request. Progent's charges for ongoing consulting tasks are set based on the qualifications of the consultants assigned. Progent's experience with these important areas of information technology enables clients to execute major projects economically and on time. Progent's special remote consulting services include:
  • Call Center Support
    Progent's Help Desk programs for small and midsize organizations with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Help Desk operations consulting. Progent's Standard Call Center support services are intended for smaller businesses who lack the budget to assemble and manage an in-house Call Center but who require quick access to a reliable Help Desk Call Center with professional phone support plus the available expertise to escalate the most challenging trouble tickets to advanced engineers.

    Progent's shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent's shared Help Desk service is an advanced service desk solution built around the top professional services automation tool for managing service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk consulting expertise can support you in building an effective new Call Center or improving your established organization, identifying or enhancing Help Desk software to address the special needs of your corporation, or providing occasional online staff to supplement your existing Call Center resources to handle high-demand situations such as software transitions, major upgrades, or installing new business software.

    Progent's Help Desk Call Center team of seasoned network experts gives your computer users in Addison Texas instant contact with an effective technical support group with years of experience providing phone consulting and online troubleshooting for IT systems powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Call Center the reputation as a solid contributor to company productivity, and Progent's goal is to solve instead of merely report network issues.

  • Business Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Experts staff provides phone-based and in-depth consulting expertise and training in key application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and education for familiar Microsoft applications such as CRM, Project, MS Word, and MS Office Excel. To find out more information about Progent's consulting, custom development, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Mac professionals can promote the creative aspect of Apple Mac systems by offering phone-based consulting services and training in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with special procedures such as scanning or digitizing audio/video or configuring an audio/video post production studio.

    Remote Network Monitoring Services
    Progent can provide businesses in Addison Texas remote network monitoring services centered around MS Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to accommodate your environment so that your network maintenance is proactive rather than reactive. By detecting potential trouble spots before they cause network outages, automated monitoring can ward off stressful and costly network failures. Progent can also deploy system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft systems, or systems that incorporate a mix of OS platforms.

How Your Addison Texas Company Can Contact Progent's Remote Service Professionals
To contact Progent about emergency phone-based help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Urgent Online Help, call 1-800-993-9400, or go to Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

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    Progent's certified consultants can help you to evaluate Windows 7 to confirm application compatibility and to determine its speed and stability operating with your applications. Progent can also help you to assess the likely business value of moving to Windows 7. If Microsoft Windows 7 fits your business, Progent can help you to design and carry out a smooth migration to Windows 7 from a previous version of Windows.

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  • Microsoft Financial Software Online Support Services Dynamics GP Software Specialists
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    Progent's network engineers can help you to streamline desktop software update deployment by providing expertise with management tools such as Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.

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  • Hornetsecurity Altaro VM Backup and VMware Computer Consultant
    Altaro VM Backup Planning Computer Consultants

    Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.

  • Microsoft Office SharePoint Server 2013 Engineer Support Services SharePoint
  • Mandrake Linux, Solaris, UNIX Engineer
  • Microsoft Office SharePoint Server 2019 Computer Consulting MCSE Expert Certified SharePoint Consulting
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  • Multi-factor Authentication Support and Help Onsite Technical Support Identity Authentication
  • Nationwide Support Consulting Service South Dakota Small Business IT Support Firm
  • Network Consulting 64-bit Server Remote Configuration 64-bit Server
  • Network Consulting Services Documentation Tracking Service Costs Remote Troubleshooting
  • Network Engineer Hornetsecurity Altaro M365 Teams Chat Backup Altaro 365 Total Backup Onsite Technical Support

  • ProSight DPS ECHO Backup and Recovery Services IT Services
    ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consulting

    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid restoration of vital data, applications and VMs that have become unavailable or damaged due to component failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.

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  • Online Consulting SCCM 2012 Policy Settings Microsoft Certified Expert SCCM 2012 Policy Settings Troubleshooting
  • Urgent Redhat Linux, Sun Solaris, UNIX Computer Consultant Addison
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    Progent's Microsoft-certified consultants can provide affordable online and on-premises consulting expertise, software development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.

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    Progent's Microsoft-certified Intune consultants can help your company to understand the business value of adopting Microsoft Intune for configuring and managing your portable devices including laptops, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help you to configure security policies, set up pilot systems to confirm the benefits of Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.

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  • RIM BlackBerry Consulting Team Addison-Lewisville, USA BlackBerry Wireless Technical Support Firm Addison, TX
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  • Cisco Virtual Private Network Network Consultants
    Integration Support Cisco VPN

    Cisco's network security and remote connection products for small businesses provide a comprehensive line of manageable security solutions to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that fit best with your company objectives.

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  • Setup and Support Catalyst 802.11ax Access Point CCDP Expert Certified Catalyst Wi-Fi 6 AP Configuration Network Consultant

  • UNIX Online Computer Support Consultant
    UNIX Online Small Office Computer Consulting Services

    Progent provides national remote help and troubleshooting services for companies that run UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft technology. Online technical support offers maximum leverage for your information technology dollar by protecting client productivity and shortening the time charged for computer repair services. Advanced remote support tools and experienced technicians and consultants combine to enable Progent to solve most IT problems without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of telephone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to assist you with the most difficult network issues.

  • Skype for Business and Call Analytics Consultants Microsoft Skype for Business 2015 Consulting
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  • Small Business Network Consultant Small Office Small Business Network Assessments
  • Small Business Network Consulting Companies FreeBSD 24/7 OpenBSD Computer Tech
  • Small Company Outsourcing Open Now Computer Consultant Small Company
  • Small Office Network Computer Engineer After Hours Small Business On-site Support
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  • Technology Consulting Wi-Fi 6 wireless controller 9800-40 wireless controller Remote Consulting
  • Teleworkers Cloud Integration Specialists Consulting Remote Employees Cloud Integration
  • Temporary IT Staffing Help Consulting Experts Addison Addison IT Staff Temps Help Addison-Richardson, Texas, America
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    Meraki CMX Specialist

    Progent's Meraki wireless access point experts offer remote and onsite support services to assist businesses of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to create a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless users irrespective of their location or device.

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    24/7/365 Check Point Ransomware Protection Security Audits

    Progent's Check Point Software firewall experts can show you how to plan, deploy, and administer firewall solutions that rely on Check Point Next Generation security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.

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  • Upgrade Exchange 2010 Server Addison-Lewisville, TX Exchange Server 2016 Tech Support Addison-Carrollton, Texas
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    Progent's wireless site survey and predictive modeling help you to design, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that has the reception, speed, capacity, QoS, security, and roaming ability your company requires. Wi-Fi site survey services from Progent include online predictive analysis for designing a wireless LAN and onsite survey services for confirming, optimizing, and troubleshooting an operational wireless network.

  • Windows 7 64-bit Upgrade Network Management Windows 7 Backup and Restore Troubleshooting
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  • SQL Server 2017 Development Information Technology Consulting
    SQL Server 2017 SSRS Remote Support Services

    Progent's Microsoft-certified SQL Server 2017 experts can assist you to plan and carry out a cost-effective upgrade from your existing SQL Server databases and applications to SQL Server 2017.

  • Windows Server 2016 PowerShell Configuration Support Windows Server 2016 Storage Replica
  • Windows, UNIX, Solaris Outsourcing Windows, UNIX, Solaris Professionals
  • Work at Home Employees Guidance in Addison - Collaboration Systems Consulting Addison-Carrollton, TX Addison Remote Workforce Collaboration Technology Consulting Addison-Lewisville, Texas
  • macOS Online Troubleshooting Consultant Services 24/7/365 OS X Online Consultant
  • Emergency IT Consulting Red Hat Linux, Sun Solaris, UNIX Addison-Farmers Branch, Texas
  • macOS and Windows integration Network Consultants Setup and Support Mac and Windows Active Directory
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  • wireless IP phone upgrades Network Consulting 802.11x Wireless Professional

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