Immediate Remote Technical Support for Addison Texas UNIX, Linux, or Solaris SystemsFor small and midsize businesses in Addison Texas, Progent offers technical support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX-family systems and Windows technology. Progent has provided remote troubleshooting to companies in every state in the U.S. (Refer to Progent's client recommendations). Progent also can furnish the expertise of Cisco CCIE network specialists for complex infrastructure problems, plus the services of CISA and CISSP-accredited security consultants to help with advanced security architecture and business continuity planning.

Progent's online support engineers offer excellent leverage because they are equipped with the practical experience and the sophisticated tools to resolve most information system problems quickly. Efficient support reduces direct costs since solutions accumulate a smaller number of billable consulting minutes. Online help also avoids the expense of dispatching an engineer to your office. Your company benefits even more in indirect costs by reducing or eliminating network downtime and associated losses resulting from business discontinuity, upset clients, unproductive workers, and de-focused management.

Progent's billing policy for remote support is structured to maximize the impact of your IT service dollar. Progent charges by the minute for phone consulting, so you are billed just for the services that you actually get. Unlike typical remote service companies, Progent asks for no service activation fee or minimum job duration. Progent's per-minute granularity and simple policy for billing do away with scenarios where fast fixes somehow end up as large tabs. Progent's skill at solving technical issues quickly translates into your business spending less money.

Progent's Remote Support Tools
Over time, Progent has developed an arsenal of customized technologies and field-proven processes that allow the highest degree of efficiency for online help and repair for small and midsize company information networks. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Protected VPN access allows the staff of Progent's remote service group to link to your company's environment without breaching corporate security.

Progent's proprietary customer support reporting system includes extensive histories describing the service that Progent's clients have been provided. Progent's authorized consultants have access to the details of assistance delivered to every Progent client by every Progent engineer. This archive of problems and resolutions is structured as a readily searchable internal database that enables Progent's remote technical professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services grows over time. Progent's advanced certifications and working associations with major vendors such as Cisco and Microsoft make available other massive technical knowledge bases and allow priority access to manufacturers' in-house product engineers with the result that Progent's online service experts are able to find the most efficient resolutions promptly.

Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Technical Assistance from Progent
To get started with Progent's phone support in Addison Texas or to find out additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical requirement for network help, go to Immediate Emergency Support.

Phone-based Network Support Services Provided by Progent
Progent's online consulting engineers have advanced credentials in a comprehensive array of technologies. This wide range of IT skills permits Progent's engineers to resolve practically any problem likely to occur in a small company network. Certificates awarded to Progent consultants in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional, and Design Associate.

To support customers with multi-OS environments, Progent also offers the services of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.

Online technical services Offered by Progent to companies in Addison include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based support services address a wide range of information technology such as system architecture, messaging systems, network and operational security, UNIX/Linux and Microsoft Windows integration, VMware products for server economization and easy administration, and migration from older systems to the latest Microsoft Windows or Linux-based environments. Progent's team-oriented methodology for solving technical problems enables quick escalation, when required, to consultants with task-relevant experience to tackle complex scenarios. This accelerates solutions of urgent problems, reduces lost productivity, and cuts support expense.

    Progent's UNIX and Linux support engineers can provide urgent online assistance for resolving problems affecting UNIX/Linux networks based on popular derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • SGI/Irix
    Major Linux versions for which Progent can provide expert support include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
    Cisco CCIE Engineers for Addison TexasThe Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for network infrastructure engineers, and validates a person's technical skills at the expert level. CCIEs know how to deal with even the most intractable problems encountered in network design, deployment, administration, security, and troubleshooting. CCIEs operate on a privileged basis with Cisco's in-house support staff in analyzing problems with IOS network management utilities and developing alternate approaches or locating software updates. Cisco CCIEs represent an excellent cost-effectiveness since their deep expertise allows them to fix the most intractable problems quickly. In many cases, less experienced engineers can wrestle for many hours or days with identical problems that a Cisco-qualified CCIE can fix in a few minutes. Few consulting providers make Cisco CCIEs accessible to support small and medium sized companies. Progent offers quick telephone contact with a CCIE so you can get immediate support for severe network infrastructure problems that are hurting business productivity but are not within the comfort zone of your local network maintenance providers. Progent's Cisco-qualified CCIE support experts can communicate with your computer system using sophisticated on-line troubleshooting tools in order to perform efficient, secure, and affordable analysis and repair. Progent's Cisco CCIEs offer assistance with all of Cisco's market leading family of infrastructure products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, plus VPN solutions.

  • Authorized Windows Experts
    Windows Support for Addison TexasProgent's Microsoft-certified remote support professionals can provide computer problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of consulting engineers who can assist your company with a wide range of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2019 Server planning and configuration, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint 2016 migration expertise, SharePoint Server 2019 design and integration, Microsoft Teams integration, Skype for Business migration consulting, Microsoft Lync Server 2013 integration and Office Communications Server 2007 troubleshooting, Forefront TMG 2010 management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server training, Small Business Server consulting, and Windows Essentials migration and cloud integration.

    Progent also offers a broad array of remote PC desktop support and troubleshooting services such as Windows 7 migration support, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining Business Desktop Deployment.

  • CISSP and ISSAP Premier Network Security Specialists
    CISSP Certified System Security Professionals for Addison TexasProgent's qualified CISM and CISSP network security engineers offer a variety of system protection services that can strengthen the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against assaults or help your business to recuperate rapidly following a damaging penetration. Security consulting services available from Progent cover in depth network security audits using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; quick cleanup after virus and worm assaults; integrating firewalls; designing safe techniques for off-site and mobile access; defending your messaging system from viruses, spam and directory harvest attacks; and offering 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced remote support to help companies of all sizes connect their information networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your IT team to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that combine physical resources along with public clouds. To assist you to integrate public cloud services with networks, Progent can provide a variety of public cloud migration support services such as Microsoft 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration consulting. Progent has over two decades of background providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Additional Support Services Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for contract IT projects that small businesses often request. Billing charges for ongoing development or consulting tasks are set according to the level of expertise of the engineers assigned. Progent's experience with these important areas of computer technology allows clients to execute major projects economically and on schedule. Progent's special online consulting solutions include:
  • Help Desk Support
    Progent's Help Desk Call Center support programs for small and midsize organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center services are ideal for smaller businesses who don't have the budget to create an internal Help Desk but who need quick communication with an efficient Help Desk with proficient phone assistance plus the in-depth expertise to escalate the most challenging tasks to advanced consultants.

    Progent's Help Desk Co-management services allow your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on the leading professional services automation (PSA) tool for managing service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Help Desk Call Center consulting services can aid you in establishing an efficient new Help Desk or improving your existing one, evaluating or customizing Help Desk software products to address the particular needs of your business, or providing occasional online staff to work with your internal Help Desk team to handle high-demand scenarios like software migrations, mass upgrades, or installing new business software.

    Progent's Help Desk Call Center team of seasoned network professionals gives your clients in Addison Texas rapid communication with a reliable technical support resource with substantial experience offering telephone-based support and remote troubleshooting for networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk Call Center the reputation as a solid enabler of business performance, and Progent's intent is to resolve rather than just track IT issues.

  • Business Applications Support: Education, Programming, and Integration
    Progent's Applications Consulting Team provides remote advanced engineering support and training in specific business application fields such as ERP, MRP, customizing accounting packages, and CRM. Progent also offers consulting expertise, custom development, and training for popular Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Word, and MS Excel. To find out additional information about Progent's consulting, custom development, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Mac experts can support the creative components of Apple Mac systems by delivering phone-based consulting services and training in graphics, audio, and video. Progent's support professionals can provide expertise in a large selection of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's consultants can also assist you with specific jobs like scanning or digitizing audio/video or building an audio/video post production studio.

    Online Network and Server Monitoring Services
    Progent can provide businesses in Addison Texas online network and server monitoring services powered by Microsoft System Center Operations Manager network monitoring, customized by Progent to suit your business so your network support is proactive rather than reactive. By exposing possible trouble spots before they expand into full-scale emergencies, proactive monitoring can head off stressful and expensive service breakdowns. Progent can also provide help with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or environments that support a variety of operating systems.

How Your Addison Texas Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency remote help with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Nationwide Remote Help, phone 1-800-993-9400, or visit Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services




An index of content::


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    SentinelOne Malware Forensics Experts Online Help

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    Windows, UNIX, Solaris On-site Technical Support

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    Catalyst Wi-Fi 6 WAP Online Consulting

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    Progent offers customers access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients have the right to know that their computer support consultants have formal training as well as extensive real-world experience so that Progent's customers can use Progent's support with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers priority for significantly better vendor assistance than is available to non-certified consultants, allowing Progent to offer clients a higher level of computer support. In addition, major credentials such as CISSP or ISSEP for network security can help corporate customers to show compliance with regulatory demands by using the assistance of recognized IT experts.

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    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that allow you to track your business more thoroughly, turning uncooked information into useful insights into your business.

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    Stealth penetration checking is an important component of any comprehensive IT system security strategy. Progent's security experts can run thorough penetration checks without the knowledge of your company's internal IT resources. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident alerts and event log analysis are properly configured and actively monitored. Progent can provide ongoing automatic PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous product defaults can be chained together by hackers into the multi-front attacks common to the latest variants of ransomware.

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    If you have a small business network with 10 to 50 network clients, Progent's network outsourcing services free your business from dependence on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class technical support. By delivering network consulting help when you need it, offering specialized expertise for key applications, offering value-added support such as 24x7 server monitoring, and charging only for support you receive, Progent gives you an affordable way for maximizing the productivity of your small business information system. Progent is the intelligent way for small businesses to build and maintain a robust and secure IT system and to have quick access to the skilled help ordinarily available only to enterprises who can afford a large internal IT organization.

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    Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing wireless uptime with fast failover, and hardening security by detecting threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.

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    Progent's Microsoft experts offer small and medium size companies enterprise-class consulting support for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration management. Configuration Manager 2007 is the new name for the update management solution formerly known as SMS Server. Configuration Manager provides a range of new features to SMS Server 2003 such as full automation, integrated Vista Windows Server 2008 support, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager 2007 economically for streamlined operating system and application installation, security patch administration, software metering, and software license compliance. Progent's consultants can also assist you to move efficiently from Microsoft Systems Management Server to Configuration Manager.

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    If you have a company information system with 10 to 50 desktop clients, Progent's computer outsourcing services free your business from dependence on single independent service provider while giving you cost-effective and reliable access to high-quality network support. By providing network consulting help when you need it, providing advanced expertise for key applications, delivering unique services such as automated server monitoring, and billing only for services you use, Progent gives you an economical way for optimizing the business value of your small office network. Progent is the smart way for small businesses to create and support a robust and safe information network and to have fast access to the skilled help typically restricted to enterprises who are able to support a large in-house IT organization.

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    Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.

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    Progent's high availability system consultants offer non-stop computing support, disaster recovery services, system load balancing, 24x7 interoffice connectivity, non-stop Internet connection design, non-stop data center services, and other 24x7 operations support to show your company design a non-stop environment for mission-critical applications. Progent has the background to design economical, high-availability systems by utilizing the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can show you how to you build a high-availability mutli-site network with a completely mirrored Internet interface and efficient system load balancing.

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    Progent's CISSP-premier network security consultants can assist organizations of all sizes with any aspect of information system security. Progent can help create efficient cybersecurity systems that guard a small office from modern threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile clients accessing network resources distributed over multiple physical sites and various clouds.

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    Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and troubleshooting SCOM solutions and offer companies of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.

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    Progent offers businesses of any size enterprise-class IT remote or on-premises consulting for networks powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security consulting for businesses ranging from the small office to the global enterprise.

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    Progent is convinced that a carefully architected and implemented network is a crucial piece for accelerating a company's growth, and we apply this philosophy in our corporate network infrastructure. We have created a zero-downtime virtual office network that enables our in-house engineers and certified contractors to offer fast and efficient support, collaborate closely on challenging projects, and gain from career and private growth from acting as a member of a dynamic business ethos of self motivation and freedom.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough testing and significant experience with network security architecture. ISSAP security experts have in-depth understanding of access control mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.

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    Progent's staff of Microsoft and Cisco Premier experts average more than ten years of real-world professional background, at the forefront of network support, performing a broad range of IT tasks for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices that are incorporated into shared leading practices standards that Progent instills in its support personnel. This ensures that you get not just expert IT help, but also a consultant with field-tested approaches for using computer knowledge to resolve real-world network problems efficiently.

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    Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small company's production servers in a solution that delivers the maximum level of availability and expandability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization techniques that allow small and midsize companies with mixed- platform environments to save dramatically on the expense of capital investments, system maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.

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    Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation through a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more leveraged utilization of physical computers, simplified operations, enhanced network uptime, and easier manageability. Typical usage scenarios for virtual machines are resource consolidation, economical platforms for line-of-business legacy software based on obsolete operating systems, and inexpensive quarantine of software development or evaluation systems from on-line systems.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises services to assist you to design, install, optimize and debug a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.

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    Progent's Apple Mac consultants can promote the creative facets of Mac environments by offering consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

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    Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery strategy to prepare for an IT system disaster. Progent can show you how to develop a complete disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, zero-downtime network solution that takes into account reliability issues involving a broad range of infrastructure technologies and processes.


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