Fast and Affordable Remote Technical Support for Addison Texas IT Networks
Immediate Phone Support for Addison NetworksFor organizations located in Addison Texas, Progent offers remote technical support for networks powered by Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified consulting experts have delivered remote support to companies in every state in the United States. (See recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to handle complex infrastructure problems, plus the services of CISA and CISSP-certified security consultants to handle high-level security design and diagnostic issues.

Progent's online support engineers offer excellent leverage because they possess the real-world background and are equipped with the sophisticated technology required to resolve the majority of network problems quickly. This lowers direct expenses since service calls require fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your location. Your company saves even more with indirect costs by reducing or eliminating network outages and associated costs due to business disruption, upset clients, unproductive workers, and de-focused executives. Progent's extensive online consulting experience is particularly helpful for organizations that are dependent on public clouds for vital infrastructure or applications like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be useful.

Progent's billing model for online support is structured to leverage your network support investment. Progent charges per minute for telephone-based assistance, so you owe just for the services that you actually get. Unlike many remote support companies, Progent asks for no startup charge or minimum fees. Progent's one-minute billing unit and clean policy for billing avoid scenarios where quick fixes somehow end up as major tabs. Progent's penchant for disposing of technical issues quickly means you saves money.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has fine tuned an arsenal of customized tools and proven methodologies which promote the highest degree of efficiency for online technical support and repair for computer networks of any size. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access permits the engineers of Progent's Technical Response Center to interface to your computer system without breaching network security.

Progent's advanced customer support reporting application includes detailed documentation for the service that Progent's clients have been provided. Progent's team consultants have the benefit of the details of support provided to every Progent customer by any Progent engineer. This history of trouble tickets and fixes is organized as a readily exploitable proprietary knowledge base that allows Progent's remote support engineers to share their experiences company-wide to ensure that the quality of Progent's support improves daily. Progent's high-level certifications and close relationships with major vendors such as Cisco and Microsoft open up additional vast support databases and allow quick access to vendors' in-house product engineers with the result that Progent's online service specialists can determine the most efficient solutions quickly.

Remote services offered by Progent to customers in Addison Texas include:

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, flat-rate managed services designed to enable small and medium-size organizations to utilize the same advanced IT solutions deployed by many of the world's top corporations. The ProSight suite of network monitoring and management services covers all critical areas of modern networking including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior machine learning tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with advanced backup/restore product companies to create ProSight Data Protection Services (DPS), a portfolio of subscription-based management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS products manage and monitor your backup operations and allow non-disruptive backup and fast restoration of vital files/folders, apps, images, plus virtual machines. ProSight DPS lets you protect against data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks like ransomware, user error, ill-intentioned insiders, or software glitches. Managed services available in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed services are best suited for your IT environment.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your dynamic IT system. In addition to maximizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your in-house IT staff to concentrate on line-of-business initiatives and tasks that derive the highest business value from your network. Find out more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Secure Single Sign-on (SSO)
    Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices. With Duo 2FA, when you sign into a secured online account and give your password you are requested to verify your identity on a unit that only you possess and that uses a different ("out-of-band") network channel. A wide range of devices can be used for this second means of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may register several verification devices. For details about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of in-depth reporting plug-ins designed to integrate with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize key issues like spotty support follow-through or machines with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting improves productivity, lowers management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to deliver web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your Progent consultant so that any potential issues can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your core network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with information security standards, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery expert. The interview is designed to help evaluate your company's ability to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your current security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup environment that aligns with your business requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent offers the skills of seasoned remote consulting professionals for special information technology programs. Progent's rates for ongoing consulting projects are set according to the qualifications of the consultants required. Progent's experience with these important areas of computer technology enables customers to execute major initiatives within budget and on time. Progent's project-based remote consulting services include:

  • Help Desk Call Center Expertise
    Progent's Help Desk service offerings for businesses with environments based on Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Help Desk services, shared Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller organizations a comprehensive solution that handles all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent provides service desk support at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging issues.

    Progent's Co-managed Help Desk services allow your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk sharing service is an advanced support solution based on the leading professional services automation (PSA) platform for managing service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Call Center team of veteran information technology consultants provides your computer users in Addison Texas instant communication with an efficient technical support resource with years of background delivering phone help and remote troubleshooting for IT systems powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Call Center perception as a crucial driver of business efficiency, and Progent's policy is to fix instead of merely record IT issues.

  • Business Applications Support: Training, Development, and Problem Solving
    Progent's Applications Experts Group provides remote professional engineering expertise and training in special application areas including ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and training for Microsoft business applications including CRM, Microsoft Project, Office Word, and Microsoft 365 Excel. To find out more information about Progent's expertise, customization, and education offerings, visit Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support including closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer advanced remote and onsite expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of Microsoft System Center2, expand or optimize your current one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver companies in Addison Texas online IT infrastructure monitoring and reporting by providing System Center Operations Manager consulting. Progent can configure SCOM to fit your business so that your computer maintenance is proactive and automated. By detecting emerging issues before they evolve into full-scale emergencies, remote monitoring can avoid disruptive and expensive service breakdowns. Progent can also deploy server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows environments, or environments that support a variety of OS platforms.
How Your Addison Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent phone-based help with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Online Support, call 1-800-993-9400, or visit Contact Progent. For businesses and new businesses in Addison Texas, Progent's phone-based network support specialists are ready to deliver expert and economical system support whenever your business needs it. Over 20 years of delivering online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to develop world-class troubleshooting skills and to refine online connectivity technology to repair computer problems rapidly while eliminating the cost and lost time associated with in-person support calls.

Even if your Addison office has a local freelance consultant or employs an in-house organization that can deal with day-to-day computer problems, Progent's Microsoft and Cisco certified consultants are available to provide an easy and transparent virtual extension of your local resources in cases when your usual service personnel either don't have the bandwidth or the knowledge to deal with unexpected network emergencies or especially challenging integration projects.

Benefits of Progent's IT Support for Companies in Addison Texas
Progent's remote IT consulting services allow your Addison company to experience the benefits of timely, world-class network support without the cost of maintaining a full-time IT organization. Your network will derive greater business worth by becoming increasingly available, efficient, and secure. Advantages to your business include:

  • Convenient remote expansion of your on-site IT resources
    For most companies in Addison Texas, nearby computer support resources, whether consisting of independent consultants or an in-house IT staff, can deal with the majority of technical problems. On the other hand, IT crises can spring up when your regular resources are overstretched or absent, and some problems may involve technology that is unfamiliar to your local support people. In these cases, Progent's on-call service specialists provide a convenient, fast, and affordable solution to augment your regular resources and to convey useful information to improve your capability to deal with future problems in-house.

  • Reduced Dependence on Freelance Service Providers
    For network maintenance, smaller businesses often rely on individual freelance service providers. While independent service people carry smaller overhead than larger support companies and can often charge marginally less, they are occasionally overextended, making it hard to respond quickly to crisis situations. If a freelance consultant is occupied with another client, ill, on a trip, or in class, the lack of reserve help may force your business to go without help during an IT crisis. As your company expands, system downtime and trouble with critical software become more expensive. The budget you thought you were saving on a freelancer can be consumed quickly by reduced productivity. Progent provides a dependable source of reserve service experts to insure your network remains available.

  • Create a Solid Foundation for Smooth Growth
    Organizations often start with an information system implemented on a modest budget. Without a scalable infrastructure, slap-dash repairs often get thrown on top of an unstable foundation. As a company grows, stability and scalability problems can impede the productivity of the business. These poorly built environments require careful analysis, smart long-term planning, and broad-based technical expertise to upgrade to a system infrastructure able to provide the solid foundation to meet critical business requirements and facilitate future expansion.

  • Interact with Problem Solvers Rather Than Technology Resellers
    Smaller businesses need advice and technical education to navigate through an increasingly complicated maze of technology options available for accelerating business growth and improving efficiency. They do not need a network engineer who is attempting to sell a specific vendor's technology. IT consulting and product sales can result in a scenario where the recommended solution is built around a predetermined product rather than the true requirements of a business. Progent eliminates these dilemmas by selling only services rather than products. This enables Progent to match IT consulting with the real interests of clients.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's head count, depth of IT expertise, fine tuned support tools, and understanding of enterprise networking allow offices to avoid the limitations associated with excessive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched in-house IT help.

Progent adds value by offering:

How Does My Business Start Receiving Online Computer Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.



An index of content::

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    Exchange Upgrade Consult

    Progent's Microsoft-certified consultants can deliver affordable remote and on-premises help to implement your migration to Microsoft Exchange Server 2010, generate extensive documentation of your new email system, train your network support team and users to get them up to speed quickly on Exchange Server 2010, and offer continuing administrative services and engineering help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

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    Progent can assist small and mid-size businesses to design, implement and troubleshoot the network infrastructure needed to support a remote workforce.

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    If your company has a Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-premier security specialists can assist your whole organization in a wide array of security topics including security administration procedures, security design and strategies, connection control products and techniques, software development security, business processes security, hardware security, communications, network and web security, and workplace recovery preparedness. CISM and ISSAP define the fundamental skills and international standards of knowledge that network security professionals are expected to master. These certification give executive management the confidence that those who have earned their CISM or ISSAP certification have demonstrated the experience and knowledge to offer world-class security management and consulting services.

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    Progent's accredited cybersecurity engineers can run cybersecurity assessments of enterprise-wide security to validate your company's cybersecurity profile compliance with important industry security standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security audits, and targeted cybersecurity assessments for specific areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's qualified security consultants can also carry out comprehensive information security assessments to validate your company's compliance with key international security standards including FISMA, NIST, and ISO 17799.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800

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    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and onsite expertise, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless intranet system.

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    Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.

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    Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client endorsement and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company better support for your IT system.

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    Progent's consultants offer budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent offers full-service project management so you can design and execute a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.

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    Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing alternative that enhances network dependability and security, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and critical application servers supported within a secure and fault tolerant data center on a high-performance, high-availability virtual machine set up and supported by Progent's network support experts.

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    Progent's Juniper-certified network consultants can help you to plan and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants can offer support for Juniper's flagship network control software to help you to simplify the administration and strengthen the security of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that incorporate a combination of Juniper's software platforms.

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    Progent's Microsoft certified engineers offers remote and onsite consulting expertise to assist your company to administer, support, and repair computers powered by Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, disaster recovery, remote access, smartphone and tablet management, Wi-Fi network design, and 24x7 network monitoring and alerts.

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    Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management team, create an enterprise-wide security plan, streamline IT management, assist with creating applications, and build and test a DR/BC plan.

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    Progent offers cost-effective remote consulting to help businesses to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.

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    Progent's seasoned application designers and software developers can assist your business to build customizations to Microsoft Dynamics GP/Great Plains that support the special requirement of your business while retaining the benefits of Windows integration. Progent can also provide help with a range of software development tools that can be utilized to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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    Cisco has developed a full product line of routers including appliances built to deliver the security, performance, and reliability required by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.

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    Progent's work environment will make you a more capable professional by improving your technical skills and increasing the satisfaction of your clients. Progent delivers this promise by recruiting the best professional talent for you to work with, offering an advanced network and communications infrastructure, running specialized software utilities to enable the maximum level of support, and by streamlining proven operational models for finding and keeping customers.

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    Stealth intrusion checking is an important component of any overall IT system security strategy. Progent's security experts can run thorough intrusion checks without the knowledge of your company's in-house IT staff. Unannounced penetration checking shows whether current security defense systems such as intrusion incident warnings and event history monitoring are properly set up and consistently observed. Progent can implement ongoing automatic penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks typical of modern variants of ransomware.

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    Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like scanners, network infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like alarms and robotics.

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    This page includes current updates on security threats, fixes, and leading practices. Contact Progent if your organization needs assistance defending your system against the latest IT security threats.

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    Progent's Cisco-Certified network management engineers can help you to run Cisco's network management tools alongside a selection of specialized third-party products to create a comprehensive network management strategy to keep your environment operating smoothly, fully utilize expensive resources, guard your data, recover quickly from hardware failure or malicious assaults, and allow you to expand or reassign network resources intelligently and affordably as your company evolves.

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  • SQL Server 2012 Tech Support Outsource Addison-Carrollton, TX, America Addison-Farmers Branch, TX SQL Server 2019 Network Administration
  • SQL Server 2019 R Services Online Support SQL Server 2019 and Exchange Remote Technical Support
  • SQL Server Analysis Services Configuration PowerPivot for Excel On-site Technical Support
  • SQL Server Replication Consultants SQL Server Applications Consultant
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  • Small Business Computer Consulting Firms Windows Server 2016 Addison 24-Hour Windows Server 2012 R2 Consulting Company Addison-Farmers Branch, Texas
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  • Small Business Network Consultant Microsoft Exchange Server 2003 Spam Filtering Support Group
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    Progent can assist small and medium-size businesses to plan, deploy and troubleshoot the infrastructure for teleworkers.

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    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a consistent runbook for recovering applications and services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, updates and patches and can produce reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and manage a disaster recovery system based on VMware SRM.

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  • Solaris to Windows Upgrade Consultant Solaris Migration
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  • Support SQL Server 2017 and Amazon Marketplace Web Service Support and Help SQL Server 2017 Always On Availability Groups
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    Windows Server 2012 R2 Hyper-V Virtual Switch Integration Services

    Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support staff, develop an enterprise-wide security strategy, streamline IT management, assist with application development, and generate and test a disaster recovery/business continuity plan.

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  • Les Kent has a 35-year history of effective network integration, executive management, sales, and operations. He has shown a talent for developing elegant information technology solutions while working as a system designer, software developer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and major corporations.

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    Progent can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to migrate from an older version of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your current SCVMM 2012 environment to make sure you realize the highest possible business value.

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    Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Lync Server 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling across a broad range of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and network architects can help you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid model appropriate for your present and future goals, implement Lync 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management staff and users. Progent offers expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Microsoft 365 applications including Outlook clients and PowerPoint.

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