Fast Remote Support for Addison Texas IT Networks
Immediate Remote Consulting for Addison SystemsFor businesses in Addison Texas, Progent offers online support for networks based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified professionals have delivered online support to companies in all 50 states in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to solve complex infrastructure problems, as well as the services of CISSP-certified security consultants to help with advanced security architecture and troubleshooting jobs.

Progent's online technical support engineers provide exceptional leverage because they possess the real-world background and are equipped with the sophisticated tools required to resolve the majority of network problems quickly. This lowers immediate expenses since solutions accumulate minimal billable minutes. Online help also eliminates the expense of sending a consultant to your location. Your organization benefits additionally in indirect costs by reducing or avoiding network downtime and associated losses resulting from business disruption, upset customers and vendors, unproductive employees, and de-focused management. Progent's extensive online consulting expertise is especially valuable for businesses that rely on public clouds for vital network infrastructure or applications like Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite IT support may not be useful.

Progent's pricing policy for remote help is structured to leverage your IT service investment. Progent charges by the minute for telephone-based assistance, so you owe exclusively for the support that you actually get. Unlike many online support companies, Progent imposes no service activation charge or minimum job duration. Progent's one-minute billing unit and clean policy for billing save you from scenarios where fast repairs somehow turn into major tabs. Progent's penchant for disposing of problems quickly means your business saves cash.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned a collection of optimized tools and field-proven processes that ensure the highest level of efficiency for remote consulting and troubleshooting for computer networks of any size. Progent's Technical Response Center can link to your system remotely without violating system security.

Progent's proven service database system stores thorough records for all support that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the specifics of services provided to every customer by every Progent engineer. This database of anomalies and fixes is structured as a readily retrievable proprietary knowledge base that permits Progent's remote technical professionals to communicate their experiences company-wide to ensure that the effectiveness of Progent's support services improves daily. Progent's extensive list of certifications and close associations with major vendors including Cisco and Microsoft open up additional vast support databases and permit quick response from manufacturers' internal product engineers with the result that Progent's remote service experts are able to determine optimal solutions in the least time.

Online support services provided by Progent to clients in Addison Texas include:

ProSight Managed Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, subscription-based managed services designed to allow small and mid-size organizations to utilize the same advanced IT solutions deployed by many of the world's leading enterprises. The ProSight suite of network management outsourcing services addresses all key areas of modern networking such as email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure health monitoring, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so any potential problems can be resolved before they have a chance to impact productivity. Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-based solution for monitoring and managing your network, server, and desktop devices by offering an environment for performing common time-consuming tasks. These include health checking, patch management, automated remediation, endpoint setup, backup and restore, A/V protection, remote access, built-in and custom scripts, resource inventory, endpoint profile reports, and debugging support. If ProSight LAN Watch with NinjaOne RMM uncovers a serious incident, it sends an alert to your designated IT personnel and your assigned Progent technical consultant so potential issues can be taken care of before they impact productivity. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and generates notices when problems are detected. By automating tedious network management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating appliances that need critical updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing line of real-time reporting plug-ins created to integrate with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues such as inconsistent support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances network value, reduces management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup/restore product companies to create ProSight Data Protection Services (DPS), a portfolio of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and monitor your data backup processes and allow non-disruptive backup and rapid restoration of important files/folders, applications, images, and virtual machines. ProSight DPS lets you recover from data loss caused by hardware failures, natural disasters, fire, malware such as ransomware, human mistakes, malicious employees, or application glitches. Managed backup services in the ProSight Data Protection Services product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these managed backup services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Cisco Duo: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and enter your password you are requested to verify who you are via a unit that only you possess and that is accessed using a separate network channel. A broad range of devices can be utilized as this second form of authentication such as a smartphone or watch, a hardware token, a landline telephone, etc. You may designate several verification devices. To learn more about Duo identity validation services, see Duo MFA two-factor authentication services for access security.

  • ProSight Shared Help Desk: Outsourced and Shared Help Desk Services
    Progent's Shared Help Desk Service offers a seamless supplement to your in-house IT support group. End user interaction with the Service Desk, delivery of support, problem escalation, ticket creation and tracking, performance measurement, and management of the service database are cohesive whether issues are taken care of by your internal IT support resources, by Progent's team, or both. You have complete versatility to expand or shrink your part of support work as needed. Progent provides initial installation and provisioning of the professional services PSA software plus documentation, testing and education. To find out more about ProSight Co-Managed Support, see ProSight Co-Managed Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the complete threat lifecycle including filtering, detection, mitigation, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving IT system. In addition to maximizing the protection and reliability of your IT network, Progent's software/firmware update management services permit your IT staff to concentrate on more strategic projects and activities that derive the highest business value from your network. Read more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the system is virtualized, it can be ported easily to an alternate hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security requirements, higher utilization of network assets, quicker problem resolution, more reliable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's ability to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing cybersecurity posture and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup system that meets your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent offers the services of seasoned remote consulting professionals for contract IT projects. Billing rates for ongoing consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's experience with these special areas of information technology enables clients to complete critical initiatives within budget and on time. Progent's special online engineering services include:

  • Help Desk Call Center Services
    Progent's Help Desk service options for companies with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Help Desk Call Center services, shared Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that handles all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle complex issues.

    Progent's Help Desk consulting support can aid you in building an efficient new Help Desk or revamping your established organization, selecting or modifying Help Desk Call Center application software to address the unique requirements of your corporation, or providing occasional online personnel to work with your internal Help Desk resources during demanding events like software transitions, major updates, or rolling out new applications.

    Progent's Help Desk Call Center staff of seasoned information technology professionals gives your computer users in Addison Texas fast access to a reliable support group with years of background offering telephone-based consulting and remote diagnostics for computer environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Call Center perception as a major driver of company efficiency, and Progent's target is to fix rather than just document IT problems.

  • Business Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Consulting staff can supply remote advanced engineering expertise and training in specific application areas such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, custom development, and training for Microsoft business applications such as CRM, Microsoft Office Project, Microsoft 365 Word, and Office Excel. To read more on Progent's consulting, custom development, and education services, refer to Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consultants can provide advanced remote and onsite support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of Microsoft System Center2, expand or optimize an existing one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Support
    Progent offers businesses in Addison Texas online hybrid network monitoring by providing System Center Operations Manager (SCOM) expertise. Progent can tune Operations Manager to suit your business so that your IT support is proactive and automated. By exposing looming trouble spots before they expand into crashes, proactive monitoring can ward off disruptive and costly information system crises. Progent can also assist with network monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or systems that support multiple platforms.
How Your Addison Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency remote support with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Remote Support, phone 1-800-993-9400, or see Contact Progent. For companies and new ventures in Addison Texas, Progent's phone-based network support engineers can deliver expert and economical IT support the moment your company needs it. More than two decades of providing online technical assistance has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to refine remote access technology to fix IT problems rapidly while eliminating the expense and lost productivity that comes with on-premises support calls.

Even if your Addison organization has a regular independent consultant or employs a full time organization that can handle typical network problems, Progent's Microsoft certified engineers can offer a convenient and transparent virtual expansion of your local resources for situations when your regular service personnel either lack the time or the experience to handle unexpected system emergencies or especially challenging integration projects.

Benefits of Progent's IT Support for Companies in Addison Texas
Progent's remote technical help services enable your Addison company to have the advantages of on-call, world-class network support without the expense of maintaining a full-time IT organization. Your information system will derive added business value by becoming more reliable, productive, and secure. Advantages to your business include:

  • Seamless virtual extension of your local support resources
    For most organizations in Addison Texas, nearby computer service providers, whether represented by outside consultants or a full-time IT staff, can deal with typical technical problems. However, IT crises can spring up when your regular resources are too busy or absent, and some problems may involve IT products that is unfamiliar to your onsite support technicians. In these instances, Progent's on-call service professionals give you an easy, fast, and affordable way to supplement your local help and to convey useful information to increase your capability to deal with downstream problems in-house.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller organizations often depend on individual freelance service providers. Although freelance service people carry smaller overhead than larger support firms and can afford to charge marginally less, they are often stretched too thin, making it difficult to respond quickly to crisis situations. If a freelance consultant is occupied with another customer, ill, on vacation, or in class, the lack of backup personnel may force your company to go without assistance during an IT crisis. As your business grows, system downtime and problems with vital applications are more costly. The budget you thought you were saving on an independent can be eaten up fast by lost productivity. Progent provides a ready source of backup service expertise to insure your network is always available.

  • Build a Solid Foundation for Seamless Expansion
    Companies often start with an IT architecture implemented on a modest budget. Lacking a scalable infrastructure, slap-dash repairs can get piled onto a weak foundation. When a company grows, stability and scalability issues can impede the productivity of the organization. Such poorly designed environments require proper assessment, smart strategic planning, and broad-based IT expertise to evolve to a system infrastructure that can provide the solid foundation to meet critical business requirements and simplify future growth.

  • Work with Problem Solvers Instead of Product Sellers
    Smaller organizations require advice and technical education to negotiate an increasingly complex array of technology options capable of promoting business success and improving productivity. They do not need a computer engineer who is attempting to earn a commission on a specific vendor's products. Network support and product sales can result in a situation where the recommended solution is built around a profitable technology instead of the genuine needs of a business. Progent eliminates these dilemmas by offering only services instead of products. This allows Progent to match technical consulting with the best interests of clients.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, depth of IT background, fine tuned support tools, and understanding of enterprise networking allow businesses to escape the pitfalls of exclusive dependence on smaller service organizations, independent freelance service providers, or over-stretched in-house resources.

Progent stands out by offering:

How Does Our Company Start Receiving Online Technical Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Online Support.



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    Microsoft Virtual Server, hosted on the Windows Server 2003 platform and based on software originally developed by Connectix, provides the power needed to accomplish hardware reduction, application migration, and server isolation tasks via virtualization technology in an enterprise-class computing environment with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance ROI in software programming and testing, upgrading from legacy line-of-business software, and hardware consolidation. Progent's professional Virtual Server experts can help your business to evaluate and deploy MS Virtual Server 2005.

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    ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information.

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    Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.

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    Windows Server 2008 represents an important advance in making information systems more protected and available, simpler to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business get the most from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, training, staffing, network monitoring, and security expertise.

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    Progent can assist your IT team to plan and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that seamlessly combine on-premises resources along with one or more public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of cloud migration services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration projects on schedule and affordably.

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    Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single platform for financial management, inventory control, operations control, capacity planning, procurement, sales, supply chain management, and advanced reporting. Progent's Dynamics Business Central experts can help you to maintain your older Dynamics NAV environment or migrate smoothly to a cloud-hosted, onsite, or hybrid deployment model.

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    Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver remote or onsite support for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN deployments quickly and affordably following leading practices.

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    Progent can help your company to design and implement a smooth transition from a UNIX-based information system to a network based on Microsoft Windows and suited for supporting Microsoft's popular office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can show you how to guard your data and minimize business disruption by designing an efficient transition plan that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, Microsoft Exchange migration support, information and application software transition, and processor and storage system transition and economization.

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    Progent's Microsoft-certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.

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    Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud readiness, supports popular smart phones and tablets, permits one-time login with Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified consultants have the broad technical skills and hands-on experience to resolve the critical IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical product.

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    Progent's wireless IP phone configuration consultants offer remote and onsite assistance to help you create and administer a Cisco Wi-Fi VoIP phone solution by providing integration services that range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.

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    If you are developing UNIX-based applications on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your area of high-value expertise without the continual distraction of maintaining your business network. By using smart network monitoring and by delivering online and on-site assistance as your business needs it, Progent represents an affordable alternative for supporting an information network that provides excellent dependability, security, and performance. Progent's developer assistance offerings feature comprehensive network support outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, network monitoring, and Help Desk Call Center support.

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    Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup protects vital company data produced on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to assist you to design, configure, operate and repair a backup and disaster recovery system based on Barracuda Backup.

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    For enterprises with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Premier IT consulting experts and authorized Cisco system specialists offer a variety of IT consulting services including project management, SOX compliance, site relocations, corporate security, system design, on-site or remote emergency support, and troubleshooting for data center hosting environments. A Progent IT consultant can help you plan a multi-office information system that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help major corporations design, integrate and maintain massive rollouts of the latest releases of Microsoft products such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco products for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.

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