Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular products for maintaining mobile access to email, calendars, web programs, and other critical business data. Progent can provide Adelaide, South Australia businesses the expertise of BlackBerry-premier professionals who can assist companies to maintain their BlackBerry environments or transition smoothly to a modern mobile platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of any size, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online support model, provides small businesses an affordable solution for integrating BlackBerry products productively into their information system.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.
Consulting Help for BlackBerry BES Server
RIM's high-end platform for managing big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted during transit to provide optimum data protection. BlackBerry BES Server also simplifies a wide variety of crucial management tasks ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to use BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Update BlackBerry device software wirelessly
- Manage client configurations with BES Server's vast selection of policies
Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to implement key tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Install and support BlackBerry's high-availability infrastructure using VMware
- Install BlackBerry smartphones wirelessly
- Establish custom management roles
- Automatically track and report on the overall health of your system
Expert BlackBerry Consulting Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver prompt assistance to businesses in the Adelaide area or anywhere in South Australia. Progent's seasoned online consulting team has helped IT organizations resolve network issues and cut support expenses in every state in the country and built a large following of satisfied customers. (Refer to Progent's client testimonials.)
Progent can provide remote help for a wide selection of issues associated with BlackBerry products including wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs assessment, solution architecture, deployment strategy and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which management approach and equipment match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and storage, network design, and application set up.
To optimize network security, Progent's BlackBerry consultant can help you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Professional
To contact Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.