Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most popular solutions for maintaining mobile connectivity to messaging, calendars, web applications, and other vital business information. Progent offers Adelaide, South Australia businesses the services of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry deployments or transition smoothly to a current mobile platform.

As the complexity of small business networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for companies of any size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often turn to outside support firms who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry environments economically and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an economical alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and support BlackBerry smartphones throughout your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

Integration Expertise for BlackBerry Enterprise Server
Research in Motion's advanced platform for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted in wireless transit to provide maximum data protection. BlackBerry BES Server also simplifies a broad selection of critical management tasks ranging from BlackBerry deployment and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-premier engineers can show you how to utilize RIM BlackBerry Enterprise Server to do routine tasks such as:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control client settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BES Server's fault-tolerant architecture based on VMware
  • Install BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Monitor and analyze the overall health of your solution

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can also assist your business to resolve a broad array of problems concerning synchronization, device recognition, email consistency, web access, mobile connections, IM, PC application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online help for small office networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses at a minimum and, by solving issues quickly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and install appropriate security options.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.

Contact Progent for Help from a BlackBerry-Certified Consultant
If you wish to contact Progent about professional support for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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