Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most popular products for achieving location-independent access to messaging, calendars, web programs, and other critical business information. Progent can provide Adelaide, South Australia businesses the services of BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry environments or transition efficiently to a more popular mobile solution.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and maintenance of RIM BlackBerry technology has become more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online support capabilities, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their business information system.

Progent's consultants can help your business with SQL Server 2019 integration and development consulting, SQL Server 2016 management support, and Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored rapidly and safely.

Technical Support for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of BlackBerry devices, offering a centralized solution for handling key jobs like device deployment, updates, and retirement while also providing a strong foundation for security and high availability. BlackBerry BES Server supports transparent integration between Microsoft Exchange Server, Groupwise, or Domino email platforms and BlackBerry smartphones and allows wireless synchronization.

RIM BlackBerry BES Server Integration Help

BES Server offers a wealth of security options beginning with advanced data encryption of information transmitted between a BlackBerry device and BES Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in selecting degrees of security to meet the specific needs of your mobile network. Progent's BlackBerry certified consultants can help your company to select advanced security functions and enable them wirelessly. Examples of these wirelessly selectable security settings include:

  • Lock down a BlackBerry device
  • Erase information from a lost or stolen device
  • Lock out Bluetooth functionality
  • Activate internal defenses against malicious attacks

BES Server also provides flexibility in determining ways to prevent users from loading or running unsafe or unauthorized applications. Progent can assist you to choose blocking techniques such as:

  • Specify exactly which applications are allowed on the device
  • Prevent third-party programs from using persistent storage on the device
  • Select which resources external applications can access on the smartphone
  • Restrict the kinds of access third-party software running on the BlackBerry device can establish
  • Prevent all external software from being installed or run on the BlackBerry smartphone

Expert RIM BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to deliver prompt assistance to companies in the Adelaide region or throughout South Australia. Progent's seasoned online consulting team has helped IT organizations solve network problems and cut IT service expenses in every state in the U.S. and established a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide remote consulting support for a wide array of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can also assist your business to troubleshoot a wide range of problems concerning synchronization, handset detection, email consistency, web browsing, wireless connectivity, IM, workstation software configuration, and Desktop Redirector.

As a top innovator in providing countrywide online consulting services for small company networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support costs at a minimum and, by dealing with problems promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs analysis, solution design, roll-out planning and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to create a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration model and equipment match your requirements, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software editions, server hardware and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can help your company to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about consulting support for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from older releases of Virtual Machine Manager, design processes for creating and installing VMs and hosts, implement high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the potential advantages of new technologies like Storage Spaces Direct and Shielded VMs. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.

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    Progent's Juniper Networks-certified network engineer can help your company to design and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate smoothly from discontinued products to current releases. Progent's Junos OS consultants can also provide support for Juniper's premier network operating system to help you to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain environments that include a combination of Juniper's OS platforms.

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    Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other personal devices.

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    Ubiquiti UniFi Controller Specialist

    Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and cameras. Progent offers the skills of veteran wireless professionals who can help you to determine the value of UniFi technology for your environment and assist you to design, deploy, manage, and maintain your UniFi ecosystem.

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    Progent's certified consultants offer technical help and network consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, integration, administration, and support expertise for Microsoft Exchange Server include system design, deployment, project management, onsite and remote troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.

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    Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Progent can assist your IT team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize physical resources as well as one or more public cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud migration services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.

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    DoubleTake/Carbonite Software offers a selection of tools designed to deliver small businesses a variety of affordable alternatives for backing up and restoring vital workloads including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small business IT systems to create an advanced level of availability and business continuity readiness at a budget-friendly cost.

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  • On-site Support SBS Premium Add-on
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    Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server calls for a network support expert with hands-on background planning and building cohesive, end-to-end business technology solutions. Progent's SBS Server consultants have an average of more than 10 years of experience integrating computer systems based on Microsoft products. This background ensures you success in installing, managing, and troubleshooting network solutions that incorporate the Microsoft SBS Server suite of servers and productivity software.

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  • Remote Troubleshooting Microsoft Windows Server 2012 Clusters
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    Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery solution, help your organization to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual ones, and help you to centralize the management of clustered servers.


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