Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most popular products for maintaining anytime-anywhere access to messaging, calendars, web programs, and other critical business data. Progent offers Adelaide, South Australia companies the services of BlackBerry-certified experts who can help companies to manage existing BlackBerry environments or migrate smoothly to a modern smartphone solution.

As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for businesses regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations often turn to external support firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry environments economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient online support model, provides small businesses a budget-friendly solution for incorporating BlackBerry products productively into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.

Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Exchange, Domino, or Groupwise users to transmit and receive emails that stay encrypted in wireless transit to provide optimum data protection. BES Server also simplifies a wide selection of key management jobs ranging from BlackBerry setup and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry BES Server to do basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control client settings with BlackBerry's vast library of policies

Progent's BlackBerry-certified consultants can also help you to utilize BES Server to perform key tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability infrastructure using VMware
  • Install BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Monitor and report on the health of your solution

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For companies in Adelaide, South Australia who require quick and economical help from a qualified BlackBerry support expert, Progent delivers effective online help from a veteran support staff who have delivered IT solutions to companies in every state in the country. (See Progent's client testimonials.)

Remote consulting services avoids travel costs and lets engineers resolve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide professional support in areas such as resolving synchronization issues, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network architecture for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can in addition help your company to resolve a broad range of issues associated with synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small business networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs low and, by resolving problems quickly, maximizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
To ask Progent about engineering expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.



An index of content::


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    MOM 2007 Online Support Services

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    Progent's seasoned ransomware recovery experts can assist you to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Progent's CISSP-certified network security experts can help organizations of any size with any facet of IT security. Progent can help create efficient cybersecurity solutions that guard a small office against advanced malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile users accessing network resources spread over a mix of physical sites and public and private clouds.

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    SharePoint 2019 Power BI Gateway Professional

    Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and on-premises expertise, software development, and debugging services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a seamless information management solution.

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    Progent offers three basic kinds of Helpdesk services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals gives your clients instant access to a dependable technical group with extensive experience delivering phone support and online repair for networks based on Microsoft technology. Progent's concentration is on earning the support Call Center a respected reputation as a solid contributor to business productivity. Progent's target is to resolve and not simply report problems.

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    For enterprises with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Premier IT support experts and authorized Cisco system consultants offer a range of network support services such as project planning, Sarbanes Oxley compliance, office relocations, enterprise security, network design, on-site or phone-based emergency support, and technical support for colocation hosting environments. A Progent IT architect can help you plan a multi-site network that makes smart use of co-location services and Internet hosting sites. Progentís Microsoft Certified engineers can help major enterprises design, deploy and support major rollouts of updated versions of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco technology for connection solutions that combine simple, high-speed, integrated, and wireless networking.

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    Progent's Microsoft-certified Intune consultants can help your organization to understand the business value of adopting Intune for managing your portable devices including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent can help you to configure security and compliance policies, set up test environments to evaluate the appropriateness of Intune for your network, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.

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    Email Guard by Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your company is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Manager technology via Progentís E-Mail Guard spam filtering and anti-virus aggregation program. Progentís certified email protection consultants can show you how to create an email defense plan that features antispam and virus protection products and processes.

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