Consulting Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most popular products for maintaining mobile access to email, calendars, web programs, and other critical business data. Progent can provide Adelaide, South Australia businesses the expertise of BlackBerry-premier professionals who can assist companies to maintain their BlackBerry environments or transition smoothly to a modern mobile platform.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of any size, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online support model, provides small businesses an affordable solution for integrating BlackBerry products productively into their information system.

Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Consulting Help for BlackBerry BES Server
RIM's high-end platform for managing big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted during transit to provide optimum data protection. BlackBerry BES Server also simplifies a wide variety of crucial management tasks ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified consultants can assist you to use BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Manage client configurations with BES Server's vast selection of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to implement key tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BlackBerry's high-availability infrastructure using VMware
  • Install BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Automatically track and report on the overall health of your system

Expert BlackBerry Consulting Support Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver prompt assistance to businesses in the Adelaide area or anywhere in South Australia. Progent's seasoned online consulting team has helped IT organizations resolve network issues and cut support expenses in every state in the country and built a large following of satisfied customers. (Refer to Progent's client testimonials.)

Progent can provide remote help for a wide selection of issues associated with BlackBerry products including wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs assessment, solution architecture, deployment strategy and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which management approach and equipment match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and storage, network design, and application set up.

To optimize network security, Progent's BlackBerry consultant can help you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Professional
To contact Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.



An index of content::

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    Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and implement an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.

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    Progent can provide fast and affordable online access to an authorized Oracle database administration consultant or an Oracle application developer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also help plan, build, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard replication technologies and Oracle Database Resource Manage.

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    Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help you to configure your Fortinet FortiGate firewalls to safeguard your IT resources at the network edge, within the data center core, at branches, and in the cloud.

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    In performing consulting projects for enterprise customers, Progent follows a phased approach driven by specified milestones in order to achieve financial, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design adjustments, and expert implementation. All phases are recorded to provide a detailed description of technical services performed and to help in downstream system maintenance.

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    If you are developing UNIX-based applications on a network that includes Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that frees you to focus on your field of high-value expertise while avoiding the constant hassle of maintaining your company information system. By using automated server monitoring and by delivering online and in-person assistance when your company needs it, Progent represents an affordable way for maintaining an information system that features excellent availability, protection, and performance. Progent's developer support services feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises service and repair, 24x7 monitoring services, and Helpdesk outsourcing.

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    Progent's ProSight portfolio of managed services are designed to offer businesses who have small internal IT administration and support teams with affordable access to world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed IT services include fixed network management costs, automation of routine administrative processes, ongoing adoption of new technology, smooth migration from older technology to up-to-date solutions, close fit between information technology with strategic objectives, guidance from veteran network consultants, and freeing up management to focus on business issues rather than ever-changing network technology.

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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

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    Progent's pricing model is to charge for remote service and on-site help by the minute. Consequently, you are charged only for received support. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no service activation charge and asks no monthly commitment for services delivered during normal working hours. Many service firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast fixes so you will not be forced to allow less critical problems to fester.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800

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    Progent's Microsoft-certified SQL Server application developers and DBAs can provide remote consulting to assist organizations of any size to create, administer, and maintain applications based on Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts can provide support for any phase of application development in environments that can include small office databases to N-tier VLDB applications and data warehousing.

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    Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in an environment that gives the maximum degree of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are based upon proven virtualization technologies that allow small companies with multi- platform environments to save dramatically on the expense of capital investments, system maintenance, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.

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  • Lync Server 2013 Web Apps Server Consult
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    Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network calling. Lync 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync can also cut expenses by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to help you to maintain and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also assist you to design and carry out a smooth Skype for Business migration.

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