Consulting Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most popular products for maintaining location-independent access to email, calendars, web-based programs, and other vital business data. Progent can provide Adelaide, South Australia companies the expertise of BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or transition smoothly to a modern mobile platform.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for companies regardless of size, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry environments affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient online support model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products productively into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and safely.

Integration Support Services for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange Server, Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted in transit to ensure maximum data protection. BlackBerry BES Server also streamlines a broad variety of key administrative tasks that span from smartphone configuration and updates to mobile security and high availability.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-premier consultants can help you use BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage user and group configurations with BlackBerry's vast library of policies

Progent's BlackBerry-premier engineers can also assist you to use BlackBerry Enterprise Server to implement key procedures not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BES Server's fault-tolerant architecture using virtualization
  • Deploy BlackBerry devices wirelessly
  • Establish specialized management roles
  • Automatically track and analyze the health of your BlackBerry system

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Adelaide, South Australia who require fast and economical help from an authorized RIM BlackBerry support expert, Progent offers effective online assistance from a seasoned network support team who have provided network solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Online consulting services avoids travel costs and lets engineers solve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry technologies and offer professional help in areas including troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and creating a secure, high-availability system architecture for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition help your company to resolve a wide range of issues concerning synchronization, handset detection, email reconciliation, web access, mobile connectivity, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in delivering nationwide remote technical assistance for small company IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support costs at a minimum and, by resolving problems quickly, optimizes the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements assessment, system architecture, roll-out strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management model and physical components meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software versions, processors and mass storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent for Help from a BlackBerry-Qualified Specialist
In order to contact Progent about engineering expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.



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    If your office computer system combines Linux technology with Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your OS platforms to run side by side for easy administration, seamless dataflow, high reliability, enhanced throughput, and strong security. Progent's Linux and Microsoft Windows integration support services feature network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Helpdesk services.

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    Progentís expert programmers, relational database designers, and project managers can assist large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering relational database designers and programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with additional data sources such as Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also offers experience with multiple web development tools and can help businesses to create, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.

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    Progent can help your business to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.

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    If you are an information technology consultant with system support experience, joining Progent and helping Progent's clients will expand your abilities via interaction with our team of mutually supportive, high-output consulting experts. Progent's commitment to offering IT expertise and computer support to small and midsize businesses will offer you the opportunity to consult closely with decision makers and add tangibly to the growth of dynamic companies. Also, Our virtual office environment offers state-of-the-art tools for remote support and wireless access to help you to come up with fast fixes when you take on business-critical issues.

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    Consulting Services ProSight ESP Endpoint Protection Services

    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with government and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.

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    Progent provides nationwide online help and troubleshooting services for companies who run UNIX, Linux, or Solaris networks or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Online technical support provides maximum leverage for your IT budget by protecting client efficiency and shortening the hours charged for computer analysis and repair. Advanced remote access technology and experienced technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your site. In the vast majority of cases your network problems can be remediated by telephone or through a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security specialists to assist you with the most difficult network issues.

  • Windows Server 2012R2 Configuration Manager Technology Consulting Windows Server 2012 R2 Virtual Fibre Channel Online Support
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  • Windows Server Essentials Security Engineers 24/7 Windows Server Essentials and Office 365 Consultants
  • Windows and UNIX Consultant Windows, UNIX, Solaris IT Consultant

  • Mac Application Trainer
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    Progent offers onsite education customized for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac applications.

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