Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most popular products for achieving anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business data. Progent can provide Adelaide, South Australia businesses the expertise of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry environments or migrate smoothly to a more popular smartphone platform.
As the complexity of small company networks has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the standard for companies regardless of size, successful deployment and maintenance of BlackBerry solutions has become more challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations often turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's proven online service delivery capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to track and support BlackBerry devices across your business, define security policies that are right for your company, customize wireless applications, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.
Consulting Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing big groups of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool allows Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted in transit to provide maximum security. BES Server also simplifies a broad selection of crucial administrative tasks ranging from smartphone setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can show you how to utilize RIM BlackBerry Enterprise Server to perform routine tasks like:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Manage client settings with BlackBerry's vast selection of IT policies
Progent's BlackBerry-premier consultants can also help you to use BlackBerry Enterprise Server to implement important procedures not available with the less advanced BES Server Express. These tasks include:
- Install and manage BES Server's high-availability architecture using VMware
- Install BlackBerry devices remotely
- Establish custom management roles
- Automatically track and analyze the overall health of your solution
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system architecture, installation planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which administration approach and hardware products meet your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about options for software versions, server hardware and storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry expert can assist you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Expert
If you wish to get in touch with Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.