Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most successful products for achieving anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Adelaide, South Australia businesses the services of BlackBerry-premier professionals who can help organizations to maintain their BlackBerry deployments or transition smoothly to a current smartphone solution.
As the sophistication of small company networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the standard for businesses of all sizes, successful deployment and maintenance of BlackBerry technology has grown increasingly difficult. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often turn to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and support BlackBerry smartphones across your business, define security policies that make sense for your company, customize wireless software, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and safely.
Consulting and Technical Support for BlackBerry Enterprise Server
RIM's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange, Lotus, or Groupwise users to send and receive messages that stay encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide variety of crucial administrative jobs that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry Enterprise Server to do basic tasks like:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry device software remotely
- Manage user and group configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry BES Server to perform key tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:
- Set up and manage BlackBerry's fault-tolerant architecture using VMware
- Deploy BlackBerry devices remotely
- Set custom administration roles
- Automatically track and report on the health of your system
Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned service professionals can also assist you to troubleshoot a wide range of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online support for small business IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses low and, by handling problems quickly, improves the productivity of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, system architecture, installation planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration approach and physical components meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software versions, processors and mass storage, network architecture, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.