Mobile Consulting Services
Adelaide, South Australia Consulting for RIM BlackBerry
Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular products for maintaining anytime-anywhere access to messaging, calendars, web programs, and other critical business data. Progent offers Adelaide, South Australia companies the services of BlackBerry-certified experts who can help companies to manage existing BlackBerry environments or migrate smoothly to a modern smartphone solution.
As the complexity of small company networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for businesses regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations often turn to external support firms who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry environments economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient online support model, provides small businesses a budget-friendly solution for incorporating BlackBerry products productively into their IT system.
Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Exchange, Domino, or Groupwise users to transmit and receive emails that stay encrypted in wireless transit to provide optimum data protection. BES Server also simplifies a wide selection of key management jobs ranging from BlackBerry setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Control client settings with BlackBerry's vast library of policies
Progent's BlackBerry-certified consultants can also help you to utilize BES Server to perform key tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and support BlackBerry's high-availability infrastructure using VMware
- Install BlackBerry smartphones wirelessly
- Set custom administration roles
- Monitor and report on the health of your solution
Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For companies in Adelaide, South Australia who require quick and economical help from a qualified BlackBerry support expert, Progent delivers effective online help from a veteran support staff who have delivered IT solutions to companies in every state in the country. (See Progent's client testimonials.)
Remote consulting services avoids travel costs and lets engineers resolve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide professional support in areas such as resolving synchronization issues, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network architecture for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can in addition help your company to resolve a broad range of issues associated with synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small business networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs low and, by resolving problems quickly, maximizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
To ask Progent about engineering expertise for BlackBerry mobile wireless integration, phone
An index of content::
Help and Support Meraki 802.11ac AP
Professional Meraki Air Marshal
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.
Online Consulting Consultant Cost
Consultant Hourly Rate Computer Consultancy
Progent's pricing model is to bill for online support and on-premises visits per minute. Consequently, you are invoiced exclusively for delivered services. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for services delivered during regular business hours. Many service firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for fast solutions so you will not be forced to permit simple problems to fester.
Online Support Services SharePoint Foundation
After Hours SharePoint Foundation IT Consultants
Progent's Microsoft engineers can provide affordable online support and programming services to help you to design, deploy, administer, and maintain SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management applications, wikis, data marts, business information systems, enterprise search, Visio-driven workflows, and other tools to support and improve collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop applications including Office Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from previous releases of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
SPA300 Series IP Phone Remote Consulting
After Hours CCNP Certified Remote Troubleshooting SPA300 Series IP Phone
Progent's Cisco IP phone and video IP phone experts can help your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Cisco Firepower AVC Computer Consultants
Cisco Firepower Firewalls Consultant
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified control of advanced cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control network environments that span branch offices, data centers, private clouds and public clouds.
SQL Server 2014 Encryption Key Management Integration Services
SQL Server 2014 Cluster Shared Volumes Troubleshooting
Microsoft SQL Server 2014 includes significant enhancements in key areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services that include system design, configuration, administration, troubleshooting, and software development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
wireless LAN controller Support and Setup
3504 wireless controller On-site Support
Cisco's Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by detecting threats and filtering traffic content according to user class and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's latest wireless controller technology.
Microsoft Hyper-V 3.0 Server Virtualization Engineers
Virtual Server Administration Website Support and Setup
Widows Server 2012 R2 Hyper-V improves virtualization in key areas such as multitenancy, agile network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT expenses and enhance availability.
Microsoft System Center Operations Manager Outsourcing
MOM 2007 Online Support Services
Mid-sized companies can enjoy all the benefits of System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier network support experts. With Progent's affordably priced IT service packages, medium-size businesses can choose a basic co-sourcing package built around Operations Manager 2007 with server monitoring, automated warnings, comprehensive reporting, Help Desk support, and online troubleshooting. For businesses with line-of-business applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer mid-size business networks enterprise-class reliability, protection and productivity.
After Hours Juniper SSG20 Router Protection
Security Companies Juniper SSG5 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft Exchange 2003 Remote Support Services
Exchange 2003 Upgrade Setup and Support
Progent's Microsoft-certified professionals offer computer help and network consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting services for Microsoft Exchange Server 2003 include planning, deployment, project management, local and remote technical support, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
Email Allow Lists Consult
Consultant Email Policy Management
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized control and world-class security for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Microsoft ISA Server Network Consulting
Award Winning Microsoft ISA Server Technical Support
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to plan, install, and support a configuration of TMG 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and manageability that your business requires.
Cloud Backup Security Configuration
Consultant ProSight DPS Hybrid Cloud Backup/Recovery
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical data, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical information.
Immediate Exchange 2013 Project Planning Support Services
Troubleshooting Exchange Server 2013
Exchange Server 2013 incorporates significant improvements to the functionality of Exchange 2010 and delivers powerful new features plus a revamped structure. These improvements favorably impact vital facets of IT such as manageability, availability, security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, create an efficient test and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management services for Exchange 2013.
Network Health Reports Consulting Services
Engineers Active Directory Audit
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an unbiased assessment of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how well the configuration of your core network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable and more secure Active Directory environment. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with data security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability.
Contact Progent
Progent Contact
For small companies considering Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Juniper NetScreen IPsec VPN Compliance Auditor
Juniper Firewalls Technology Consulting Services
Progent's Juniper Networks-certified NetScreen engineer can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to more current Juniper technologies, and repair network infrastructure issues in Juniper-only or mixed-technology systems.
SQL Server 2016 Mobile Reports Consulting
Technical Consultant SQL Server 2016 and Hyper-V
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security and compliance, high-availability, BOYD support, plus built-in business intelligence. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist organizations of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Apple iPhone and Windows integration Help and Support
24/7 Apple macOS and Windows Technical Support
Progent's support experts in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into cohesive environments with full sharing and workgroup functionality. Allowing efficient co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Microsoft products. Progent's background in Windows and Apple service makes it possible to provide world class assistance to companies that depend on these platforms to maintain their competitive advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows network.
At Home Workers Helpdesk Services Network Consultant
Integration Services Work from Home Helpdesk
Progent offers small and medium-size businesses overflow or fully outsourced Help Desk support services for a remote workforce.
Award Winning Consultant Services Email Reputation Analysis
Email Bayesian Analysis Consulting Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid architecture of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
ransomware removal and restore Specialists
Technology Professional ransomware protection
Progent's seasoned ransomware recovery experts can assist you to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
CISSP Certified Information Security Officer Consultant
CISSP Certified Cybersecurity Organization
Progent's CISSP-certified network security experts can help organizations of any size with any facet of IT security. Progent can help create efficient cybersecurity solutions that guard a small office against advanced malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile users accessing network resources spread over a mix of physical sites and public and private clouds.
SharePoint 2019 Hybrid Architecture Technology Consulting Services
SharePoint 2019 Power BI Gateway Professional
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and on-premises expertise, software development, and debugging services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a seamless information management solution.
Online Support Services Call Center Services
Help Desk Services Engineer
Progent offers three basic kinds of Helpdesk services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals gives your clients instant access to a dependable technical group with extensive experience delivering phone support and online repair for networks based on Microsoft technology. Progent's concentration is on earning the support Call Center a respected reputation as a solid contributor to business productivity. Progent's target is to resolve and not simply report problems.
Site Move Professional
24x7 Multi-site Branch Office IT Support
For enterprises with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Premier IT support experts and authorized Cisco system consultants offer a range of network support services such as project planning, Sarbanes Oxley compliance, office relocations, enterprise security, network design, on-site or phone-based emergency support, and technical support for colocation hosting environments. A Progent IT architect can help you plan a multi-site network that makes smart use of co-location services and Internet hosting sites. Progent’s Microsoft Certified engineers can help major enterprises design, deploy and support major rollouts of updated versions of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco technology for connection solutions that combine simple, high-speed, integrated, and wireless networking.
Mobile Device Management Setup and Support
Mobile Device Management Setup and Support
Progent's Microsoft-certified Intune consultants can help your organization to understand the business value of adopting Intune for managing your portable devices including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent can help you to configure security and compliance policies, set up test environments to evaluate the appropriateness of Intune for your network, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.
Anti-Spam Reseller
Support and Help Antispam
Email Guard by Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your company is too small to qualify for a regular Postini license, you can still get the use of Postini’s Perimeter Manager technology via Progent’s E-Mail Guard spam filtering and anti-virus aggregation program. Progent’s certified email protection consultants can show you how to create an email defense plan that features antispam and virus protection products and processes.
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