Adelaide At Home Workforce Integration Consulting Experts
Help Desk Augmentation and Outsourcing Consulting Services
Expanding your remote workforce can have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Adelaide organization to pick the appropriate tools and follow best practices in creating and operating a secure virtual office solution for teleworkers that promotes teamwork and returns maximum business value. Progent offers support services that go from as-needed expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can help Adelaide, South Australia organizations to with any aspect of building a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and unified management.
Help Desk Call Center Services for Remote Workers
A sudden, company-wide transition to a teleworker workforce, which could be motivated by an epidemic or as a component of a disaster recovery plan, can overstretch even a high-performing internal Call Desk. Progent's Help Desk services allow organizations of any size to outsource or augment their Call Desk with Progent's online Technical Response Center team.
- Progent's Standard Support Desk services utilize Progent's extensive network of online technical support specialists combined with enterprise-class trouble ticketing and follow-up technology to offer an affordable, advanced Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through ticket creation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables telecommuters to monitor or update their active tickets, add details, and upload screen captures or attachments. Support services are provided at a significant discount off Progent's ordinary Level 1 desktop support charges, and Progent offers the option of fast escalation to Level 2 and Level 3 support specialists to deal with complex problems. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Support Desk Augmentation Service enables you to augment your existing Call Desk staff by sharing delivery of Help Desk support services transparently between your regular IT support personnel and Progent's extensive roster of PC support engineers and subject matter experts. Progent's co-managed Support Desk service is based on a collective support solution utilizing the number one PSA platform for managing service requests and ticketing, establishing responsibility, tracking progress, and producing reports. For details about how Progent's Call Center Augmentation Services can help your business to deliver best-in-class desktop support to your at-home workforce, see Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Adelaide, South Australia company, call
An index of content::
Monitoring and Reporting Remote Consulting
Monitoring and Reporting Integration
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting services for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and set up SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.
Cisco wireless controller Support and Integration
WiFi 6/6E migration Consultant
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of any size to configure, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
MS SQL Server Outsourced Programming
Development Companies SQL 2008 Reporting Services
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of a new generation of high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
Amazon AWS cloud services integration Development Companies
Amazon EC2 firewall integration Programming Company
Progent offers affordable remote consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
Professional Macintosh
iPhone Consultants
Progent's consultants can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also help you with iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For business networks built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is available, secure, efficient and aligned with your company's objectives.
Hermes ransomware hot line Consulting Services
ransomware removal and data recovery Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Consultancy CISSP Certified Cybersecurity
Services CISSP Certified Network Security Architect
Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of IT security. Progent can help create cost-effective cybersecurity systems that guard a small office from modern threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing IT resources distributed over multiple physical sites and public and private clouds.
Remote Employees Security Computer Consultants
Support Offsite Workforce Security
Progent can help small and medium-size organizations to implement network security defense solutions and provide response expertise for telecommuters.
Microsoft PowerPoint for Mac Network Consultant
Top Rated SharePoint and Mac On-site Support
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity programs. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows platforms so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can support networks that combine Mac with Microsoft Windows computers with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
Network Load Balanced Consultant
Immediate Content Delivery Networking Products Professionals
Progent offers fault tolerant load balancing support covering system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery technology such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Technical Support Windows Server 2012R2 Live Migration
Windows Server 2012 R2 Private Cloud Support Outsourcing
Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, create test systems and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, create a corporate-wide security plan, automate network management, assist with creating applications, and build and validate a DR/BC plan.
Microsoft Migration Consulting SQL Server 2008
24 Hour SQL Server Capacity Planning Programmer
SQL Server 2005 delivers indispensable, familiar tools to computer experts and network users, reducing the difficulty of creating, deploying, administering, and accessing company data and database programs on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Consultant Services ProSight Email Guard Content Filtering
Email Intent Analysis Consulting
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Enterprise Project Management Specialist
Project Design Tuning Technology Professional
For advanced project management assistance, Progent offers access to senior IT professionals with decades of experience in IT management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow best practices to ensure that major projects are successfully completed on time and within budget.
Security Awareness Training Online Support
MFA and Single Sign-on (SSO) On-site Support
Progent has identified five critical cybersecurity practices for companies with a limited IT budget.
Ubiquiti UniFi U7 Pro WiFi access point Consulting
Ubiquiti UniFi AP Professionals
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and security cameras. Progent can provide the expertise of veteran wireless consultants who can assist you to determine the value of UniFi products for your environment and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.
ProSight DPS ECHO Backup and Recovery Services Technical Support Services
Cloud Backup Security Computer Consultants
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, apps and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information.
SQL Server 2017 Network Consultants
SQL Server 2017 and Hyper-V Online Help
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out a smooth migration of your current SQL Server environment to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from as-needed architecture assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is carried out on time and within budget.
Catalyst 9163E Access Point Online Technical Support
Catalyst 9115 Access Point Engineer
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP consultants offer affordable remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Solaris Remote Specialists
Solaris Remote Engineer
Progent provides nationwide online help and troubleshooting services for companies who run Sun Solaris environments or whose IT systems feature a mix of Solaris and Microsoft Windows technology. Remote technical support provides optimum leverage for your information technology dollar by preserving client productivity and shortening the time billed for computer analysis and repair. Advanced remote support tools and skilled technicians and engineers combine to enable Progent to solve the majority of IT problems without squandering time and money by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or via a combination of phone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security specialists to assist you with the most difficult system problems.
Cybersecurity Organizations Juniper J Series Gateway
Juniper J6350 Router Technology Consulting
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Telecommuter Infrastructure Online Support Services
Offsite Workforce Network Infrastructure Professionals
Progent can assist small and medium-size businesses to design, set up and debug the network infrastructure to support offsite workers.
24/7 Exchange Server 2003 Technology Consulting
Top Rated Microsoft Exchange Specialist
Progent's Microsoft Certified professionals can provide expert support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-location Exchange Server rollouts or upgrades and can provide local personnel to assist enterprises with installations of Exchange Server in the or any region served by Progent's consultants.
Microsoft Azure cloud integration Developer
Microsoft Azure hybrid cloud integration Specialists
Progent can help you with any phase of Azure cloud migration including requirements definition, prerequisites assessment, system design, pre-production testing, deployment, automated administration, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewalls and VPN tunnels so your users can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft platforms to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure services.
24-7 Windows Server 2019 PowerShell Setup and Support
Windows Server 2019 Cybersecurity Remote Support Services
Progent's certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Jabber and Exchange Troubleshooting
CCIE Certified Network Consultants Jabber and Office 365
Progent's Cisco Jabber consultants offer online or on-premises support to help businesses of all sizes to plan, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth support for all the technologies that go into building a cohesive Cisco Jabber solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.
After Hours Microsoft Dynamics GP 2015 Custom Programming Engineers
Specialists Microsoft Dynamics GP 2015 Reporting
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud integration, works with popular handheld devices, permits one-time login with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to address the critical IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this mission-critical platform.
ProSight Email Security Gateway Consulting Services
After Hours Email Scoring Thresholds Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Edge Routers Engineer
Information Technology Consulting RV Series VPN Router
Cisco offers an extensive array of routers that includes appliances built to deliver the protection, bandwidth, and availability demanded by customers ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
Catalyst MPLS Technical Support Services
Cisco Certified Catalyst 6800 Switch Online Troubleshooting
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern devices.
Microsoft Exchange Support and Help
Microsoft Exchange Upgrade Network Consultants
Progent is one of the most expert network consulting firms for creating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Exchange Server 2000 for typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
SharePoint 2019 Network Consulting
Support SharePoint 2019 SMTP Authentication
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical remote and on-premises expertise, software development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a seamless intranet solution.
Wireless Case Studies
Example Application Wireless Integration
Progent provided a wireless integration environment that allowed a school to increase efficiency and avoid the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved performance and dependability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it provided immunity to local interference.
Windows Server 2019 migration Consulting
Top Rated Windows 2019 Computer Engineer
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Top Rated Data Protection Manager 2016 and Azure Backup Support Outsourcing
Data Protection Manager 2016 Backup and Restore Specialists
System Center 2016 Data Protection Manager offers automatic backup and simplified restore functions for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for key platforms such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, implement, manage, and troubleshoot a multi-site backup/recovery solution powered by SCDPM 2016. Progent can help you to upgrade from a previous release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can deliver occasional guidance to resolve challenging issues or provide end-to-end project management or co-management services to help you finish your SCDPM 2016 deployment on time and on budget.
Juniper Junos BGT Security Certification
Cybersecurity Firm Juniper Junos Configuration
Progent's Juniper Networks-certified network engineer can help your company to plan and deploy Juniper Firewall and VPN platforms, enhance and support your infrastructure, and upgrade smoothly from discontinued devices to current releases. Progent's Junos OS consultants can also provide expertise with Juniper's premier network operating system to help your business to simplify the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that incorporate a combination of Juniper's OS platforms.
Engineers Ransomware Recovery Readiness Analysis
Ransomware Recovery Preparedness Review Services
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the health of their network. Based on a selection of the leading remote monitoring and management tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable and more secure Active Directory environment. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with information security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and increased uptime.
Consulting Online Wireless Site Survey
Configuration Wireless Site Survey
Progent's wireless site survey services assist you to design, implement and troubleshoot a Wi-Fi network customized for your facilities, offering you a WLAN that has the reception, speed, capacity, QoS, data protection, and hand-off ability your business requires. Wi-Fi survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Cisco Firewall Technical Support Group
Cisco Professional Services
Progent's Cisco CCIE network experts can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Job Network Engineers
Cisco Engineering Job Openings
If you are an information technology consultant with system support experience, joining Progent and assisting Progent's clients will enhance your skills via interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's commitment to offering network expertise and technical help to small and midsize businesses will give you the opportunity to work in depth with business leaders and contribute tangibly to the success of dynamic organizations. In addition, Progent's virtual office environment offers the most advanced technology for off-site support and wireless connectivity to help you to deliver speedy fixes when you take on mission-critical problems.
scom 2016 management packs Online Support
scom 2016 OMS integration IT Consultant
Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and maximum uptime for critical applications by providing centralized, mixed-platform monitoring of physical and virtual resources deployed throughout local systems and cloud environments. Progent's SCOM consulting group offers world-class online and onsite support to assist organizations of all sizes to plan, integrate, optimize, update and repair Operations Manager 2016 deployments. Progent can help you to move to Operations Manager 2016 from earlier releases of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Emergency Lync Server 2013 and Cisco UC Consulting Services
Lync Server 2013 Instant Messaging Services
Microsoft Lync 2013, now called Skype for Business, allows organizations of any size to build a manageable and secure communications ecosystem that permits a BYOD computing model with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling across a wide assortment of desktop and mobile clients. Progent's certified Lync 2013 experts and system integrators can assist your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your management team and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.
Microsoft Exchange 2003 Technical Support Services
Exchange 2003 Server Upgrade Support and Integration
Progent's Microsoft Certified professionals can provide expert consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-site Exchange Server 2007 installations or upgrades and can provide local technicians to help enterprises with deployments of Microsoft Exchange in the or any area served by Progent's consultants.
GIAC Security and Compliance Test Consulting Services
Information Assurance Security Auditing
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with all of the security services addressed under GIAC accreditation such as evaluating infrastructure vulnerability, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
LockBit ransomware hot line Engineer
Ryuk ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Hornetsecurity Altaro M365 Teams Chat Backup Onsite Technical Support
Award Winning Engineer Hornetsecurity Altaro 365 Total Teams Chat Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Exchange 2003 Integration
Microsoft Exchange Server 2019 Network Consultant
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining email systems for businesses in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email system features compliance, fault tolerance, easy connectivity for off-site and mobile users, time-saving administrative utilities, and seamless integration with telephony. Progent provides expertise and support services for Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010, MS Exchange 2007 Server, Exchange 2003, and Exchange 2K Server. Progent can also assist small or mid-size businesses to migrate to Exchange 2016 or Exchange 2013 Server.
Microsoft Windows 2000 Remote Consulting
Windows Server 2000 Upgrading
Progent's Microsoft-certified Windows 2000 Server experts offer network help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include network design, deployment, project management, on-site and remote technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
SQL Server 2014 Security Specialists
SQL Server 2014 Network Consultant
SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services such as planning, configuration, administration, troubleshooting, and application development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
Juniper SSG320M Router Security Audit Services
Juniper SSG Firewall Security Audit Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
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