Adelaide Work at Home Employees Configuration Advisor
Call Desk Solutions Consultants
Enlarging your telecommuter workforce may have a major impact on network architecture, cybersecurity, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Adelaide organization to pick the appropriate tools and follow best practices in creating and operating a safe virtual office solution for telecommuters that facilitates teamwork and returns top business value. Progent can provide services ranging from as-needed guidance for helping you past challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent can help Adelaide, South Australia businesses to succeed with any aspect of building a high-performing remote work ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, endpoint security, data protection solutions, and unified management.
Help Desk Call Center Services for Telecommuters
A fast, organization-wide switchover to a telecommuter workforce, which could be driven by an epidemic or as a component of a disaster recovery/business continuity plan, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or supplement their Call Desk with Progent's remote Technical Response Center services.
- Progent's Standard Call Desk services utilize Progent's extensive network of remote IT support specialists combined with world-class ticketing and tracking software to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 desktop technical support from help requests to ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables teleworkers to track or revise their active tickets, enter information, and upload screen captures and attachments. Technical support services are provided at a significant price reduction off Progent's normal Level 1 desktop service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT specialists to deal with advanced problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Augmentation Service enables your company to supplement your current Help Desk Call Center organization by splitting delivery of Call Desk support seamlessly between your in-house support organization and Progent's extensive team of desktop support technicians and subject matter specialists. Progent's co-managed Call Desk service is based on a collective support solution based on the leading professional services automation tool for handling help requests and trouble tickets, assigning responsibility, tracking progress, and producing reports. To find out how Progent's Call Center Augmentation Services can enable your business to deliver best-in-class technical support to your at-home workforce, refer to Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Adelaide, South Australia organization, call
An index of content::
Network Consultant Catalyst Switch VLAN
Award Winning Catalyst Ethernet Switch On-site Support
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to current models.
LockBit ransomware hot line Consultant
Engineer Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
DoubleTake Carbonite Replication Consulting Services
Double-Take Replication Manager Network Consultants
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small companies a variety of affordable alternatives for replicating and restoring business-critical applications such as Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business IT networks to create an advanced level of availability and disaster recovery capability at an affordable price.
Work from Home Cloud Integration Outsourcing
Remote Workforce Cloud Integration Consulting Services
Progent can assist small and medium-size businesses to provide their at-home workforce with transparent integration with public cloud services.
SQL Server 2016 Mobile Reports IT Services
SQL Server 2016 On-site Support
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security, availability, BOYD support, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and SCOM.
Check Point NGFW Firewalls Protection
Check Point NGTP Security Services Firewall Support
Progent's Check Point Software firewall experts can help you design, integrate, and manage firewall environments that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also help you support older Check Point firewalls or upgrade smoothly to Check Point's next-generation security gateways.
Support Services Remote Monitoring and Reporting
Microsoft Certified Partner MOM 2016 Technical Support
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and fixing SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
BlackBerry Smartphone Remote Support
Setup and Support BlackBerry BES
Progent offers the support of RIM BlackBerry-certified experts who can assist small companies to design, administer, and repair BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry expert and minimizing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive experience working with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, combined with Progent's proven online support model, offers small and mid-size businesses a cost-effective option for incorporating BlackBerry devices and software productively into their information network.
Engineers Windows and UNIX
Windows, UNIX, Solaris Support and Help
Progent's UNIX family consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient single consulting firm to help you create and manage a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Call Desk Management Services Support Services
Helpdesk Outsourcing Services Information Technology Consulting
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most problems.
ransomware vulnerability report Consultancy
Specialist ransomware protection
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The interview is designed to help evaluate your company's preparedness to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you personally to gather information concerning your current security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup system that minimizes your vulnerability to ransomware and meets your business requirements.
Professional Barracuda Backup Cloud Management
Barracuda Backup Testing Online Technical Support
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards vital company data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist you to plan, integrate, manage and troubleshoot a BDR system based on Barracuda technology.
Symantec Raptor Information Technology Consulting
Symantec VPN Network Security Test
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor family or show you how to migrate to newer firewall/VPN technology. Progent can also enable you to create and implement a complete security plan that can include firewall/VPN appliances and utilities, outsourced security and network defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your one-stop source for continuing network help, maintenance, training, and security expertise.
Office Word for Android Professionals
Microsoft 365 Word and Access Consultant Services
Progent's Office Word and Microsoft 365 Word consultants can provide a wide range of economical remote support services to assist your organization to manage and troubleshoot your legacy Microsoft Word environment or assist you to move to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between various releases of Office Word, interfacing Office Word with other Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training sessions tailored for individuals or groups.
Immediate Microsoft Certified Consulting Windows Server 2016
Windows Server 2016 Health Service Support
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to help organizations of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
SCOM 2012 Application Monitoring Specialists
SCOM 2012 Consultant Services
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Linux Engineers
OpenBSD Small Office Computer Consulting
Progent's UNIX family consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient single source to show you how to create and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.
Emergency Network Load Balance Computer Engineer
Cisco Content Distribution Manager On-site Support
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced program, network backbone routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
Cisco Expert Database DBA Computer Consultants
RDBMS Online Support Services
Progent's Microsoft-certified database application consultants can provide small and midsize businesses online DBA and programming services for leading database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include software installation and integration, application architecture and programming, management services, synchronization strategies, storage management, tuning, migration, security and compliance, backup/restore systems, troubleshooting, and training.
SQL Server Capacity Planning Development Company
Consultant SQL Server
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of cutting-edge enterprise-class applications that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Cybersecurity Contractor Stealth Penetration Testing
Penetration Testing IT Services
Stealth intrusion checking is a key component of any comprehensive network security plan. Progent's security professionals can run extensive penetration tests without the awareness of your organization's internal network support staff. Unannounced penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event history analysis are correctly configured and consistently observed. Progent can implement continuous autonomous penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and dangerous product defaults can be combined by threat actors into the multi-front attacks common to modern strains of ransomware.
Windows Server 2019 upgrade Remote Support
Windows Server 2019 migration Integration
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your organization to design a DR/BC solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Remote Monitoring and Reporting Online Technical Support
MOM 2016 Computer Consultants
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and fixing SCOM environments and can provide companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Help and Support Supplemental Help Desk Cost Savings
Shared Computer Support Help Desk Costs Specialist
Progent's Help Desk Call Center outsourcing and co-sourcing service programs allow organizations to cut costs, improve output, and adjust immediately to fast-changing business environments.
Train QuarkXPress
Quark Instruction
Progent's Mac experts can support the creative facets of Macintosh environments by offering consulting services and education in graphics, sound, and video. Progent's consultants offer help in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Microsoft Certified Partner Small Business IT Consulting Firm
Top Quality Microsoft Certified Partner Network System Support Consultant
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company more complete support for your IT system.
City Government Exchange Consulting
Consult City Government Exchange
Progent has a long background providing a full-spectrum of online IT support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering expert online IT support and has provided network solutions to organizations in all 50 states. Remote support saves travel expenses and solves problems faster than on-premises support.
Colorado Service Providers
Missouri Networking Organization
Progent's National Support Center offers national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support experts provide phone support and remote secure network access to isolate and repair technical problems quickly and affordably. The breadth of technical experience available from Progent's staff of nationwide support professionals makes it possible to escalate even the most difficult problems to qualified specialists as needed.
Microsoft Azure AD Connect Consultant
Active Directory Microsoft 365 Remote Troubleshooting
Progent's consultants can assist you to plan and implement an efficient migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to centralize identity management for both on-premises and cloud assets.
Cybersecurity Penetration Testing Firewall Configuration
Cybersecurity Pen Testing Information systems Security Outsourcing
Stealth penetration checking is an important part of any comprehensive network security plan. Progent's security experts can run thorough intrusion checks without the knowledge of your company's in-house network support resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event history analysis are correctly set up and consistently monitored. Progent can implement ongoing automatic penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks common to the latest versions of ransomware.
On-site Support Work at Home Video Conferencing
Computer Consulting Teleworker Conferencing
Progent can help small and mid-size businesses to set up and troubleshoot conferencing technology to allow their teleworkers to communicate efficiently with fellow workers and customers.
Remote Support Services Azure AD MFA
Active Directory Microsoft 365 Engineer
Progent can assist you to plan and implement a smooth move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD DS and Azure AD Connect to unify identity services across on-premises and Azure assets.
Progent Cybersecurity Experts in the News Consulting Services
Progent Press Relations Specialists
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Urgent Fortinet 6500 Series Firewalls Computer Engineer
Fortinet 6300 Series Firewalls Consultants
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall consultants can assist your business to deploy your Fortinet FortiGate security appliances to safeguard your IT resources at the enterprise edge, within the data center, at branch locations, and at the cloud edge.
Professionals Cisco Network Infrastructure Management
Cisco Network Management IT Consulting
Progent's Cisco-Certified network engineers can help you to use Cisco's network management tools along with a variety of powerful third-party products to create a comprehensive network management strategy to keep your environment running smoothly, conserve limited resources, guard your data, recover rapidly from hardware breakdown or malicious attacks, and enable you to expand or repurpose valuable resources intelligently and affordably as your business grows.
Exchange Server 2010 Upgrade Professional
Exchange Server 2010 Upgrade Consult
Progent's Microsoft-certified network experts can help you to assess the value of Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer quick return on investment by increasing your workers' efficiency, cutting the cost of equipment and support, simplifying administration, and integrating your key communications technologies.
Select Topic: