For organizations of any size in Adelaide South Australia, Progent offers easy, quick, and affordable contact with CCIE-certified network experts. Cisco CCIEs are world-class network experts who achieve this elite recognition by completing strenuous examinations overseen by Cisco. CCIE-qualified engineers can handle the most complex issues associated with network interfacing, repair, and optimization. Progent's CCIE-certified support specialists work closely with Cisco's internal staff in analyzing problems with IOS or NX-OS utilities and coming up with workarounds or obtaining program patches to correct problems. A Cisco CCIE can detect the source of network difficulties whether from network appliances or applications.

Progent can provide affordable remote access to a CCIE specialist so that your company has the opportunity to receive high-level assistance for complicated network issues that are affecting productivity but are outside the scope of your local network support resources. Progent's Cisco CCIE-certified network experts can examine your system using advanced remote support utilities in order to perform rapid and economical analysis and resolution of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and consequently their skills are not easily available to smaller organizations. Progent is among the few support providers to make CCIEs available to assist small and mid-size companies. Also, Progent offers fast contact with a CCIE remotely so you can get timely help for urgent network problems that are hurting worker productivity. To learn how to contact a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's remote network troubleshooting.

Cisco's extensive selection of both new and legacy infrastructure products familiar to Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed access points and aggregation switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, as well as security and VPN solutions. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent support firm, Progent has privileged access to Cisco's engineering support specialists and Cisco's advanced training tools to stay at the vanguard of network technology.

Software Update Management for Cisco Network Infrastructure Devices
Software update management is a vital and complicated process. Prompt and properly managed updating optimizes cybersecurity, regulatory compliance, availability, and capability. Haphazard software update management can result in security vulnerabilities, compatibility issues, slow or erratic performance, needless downtime, or unavailability of important features. Patching entails more than occasional updates of operating systems and applications for servers and endpoints. Firmware patches can be as essential for network infrastructure appliances such as switches, firewalls, and Wi-Fi access points.

Patch Management Services for Infrastructure Appliances

Progent can provide software update management expertise for infrastructure devices from Cisco and other leading vendors

Progent has provided top-level support for Cisco networking appliances for over two decades and Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting updates to your ever-evolving IT system. To find out about Progent's service programs for firmware update management, visit Progent's patch management service plans.

In order to learn more concerning Progent's consulting support services for Cisco network technology, choose a subject:

  • Overview of Progent's Cisco Engineering Services
  • Fast Online Assistance from a CCIE Engineer
  • Cisco Firepower NGFW Series Firewalls: Configuration and Troubleshooting Expertise
  • ASA 5500-X Series Firewall with Firepower Services: Consulting and Troubleshooting Services
  • ASA 5500 Series Firewall Troubleshooting Help
  • PIX 500 Firewall Engineering Expertise
  • Cisco Routers Consulting Support
  • Cisco Wireless Engineering Support
  • Cisco Aironet Wireless APs Deployment Help
  • Cisco Small Business Wireless APs System Design Expertise
  • Catalyst 802.11ax Wi-Fi 6/6E APs Solution Design, Configuration and Debugging Support
  • Cisco Wireless Controllers Support Services
  • Meraki Access Points Design Services
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
  • Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Wireless VoIP Phone Solutions
  • Cisco Jabber Consulting and Support Expertise
  • Cisco Catalyst Switches Consulting and Support Services
  • Cisco Nexus Switches Deployment Services
  • Cisco Meraki Switches Configuration and Maintenance Expertise
  • Cisco VPN and Security Integration Expertise
  • SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Consulting
  • Cisco Duo MFA Two-factor Authentication (2FA) Services for Teleworkers
  • Infrastructure Design for Cisco-based Datacenters
  • Infrastructure Design Services for ISPs
  • Centralized Cloud-based and Hybrid Management Techniques for Cisco-powered Environments
  • NetApp and Cisco Cloud Architecture Consulting Other Consulting Services Available from Progent
    Progent also offers a wide range of consulting expertise in key practice areas to assist companies to turn Cisco networking technology into a cohesive information solution that provides strategic value. Some of the services available from Progent's experts include project management support, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration consulting, Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 configuration, pentesting with NodeZero from Horizon3.ai, security compliance assessment, database administration and database development expertise, and part-time Chief Information Officer consulting services.

    Progent can also help your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud-based resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

    By providing an efficient full-service source for IT generalists and specialists, Progent can deliver fast, cost-effective, and thorough IT solutions that address the specific needs of businesses in Adelaide South Australia.



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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness.

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    Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the background to complete your move rapidly and affordably. Progent's Exchange 2003 support, repair, and design offerings include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.

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    Progent's Cisco certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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    Stealth penetration testing is a key part of any overall network security strategy. Progent's security experts can perform extensive intrusion tests without the knowledge of your organization's in-house network support resources. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion detection warnings and event log monitoring are correctly configured and actively monitored. Progent can provide ongoing automatic penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks typical of the latest strains of ransomware.

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