In addition to offering rapid contact with high-level IT consultants and subject matter experts (SMEs) to assist Adelaide, South Australia companies to resolve specific technical issues or strategic initiatives, Progent can provide temporary staffing to deliver more broadly defined services such as desktop support, network management, and Help Desk response. Short-term staffing makes it possible for organizations to deal with expected or unexpected peaks in demand for IT services, which may result from scenarios like company mergers, data center relocation, platform upgrades, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory mandates. Short-term supplemental staffing can also cover voids resulting from the absence of full-time IT personnel because of scheduled vacations, illness, termination, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services give organizations the flexibility to respond to increases in demand for IT services without being saddled with the expense and hassle associated with reviewing and recruiting reliable technical personnel and without the risk of increasing your permanent head count.

Important features of Progent's short-term staffing services include:

  • Rapid access to seasoned network pros
  • Easy engagement, cessation, and resumption of services
  • Seamless augmentation of your in-house IT team
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
  • Close relationship with a world-class, full-spectrum resource for network support
Progent's Co-managed Help Desk Program
Progent's shared Help Desk service is a specialized flexible staff augmentation alternative that enables IT organizations to share the responsibilities of Call Center support seamlessly between their in-house IT personnel and Progent's extensive team of technical support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk program is a joint service solution based on by the leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and onsite network services for businesses across the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and GIAC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Adelaide, South Australia Companies
Progent's nationwide team of certified consultants can deliver Adelaide, South Australia businesses a broad range of remote consulting and debugging expertise. Practice areas offered under Progent's reseller program for network service providers include:

Contact Progent for Temporary Staffing Services for Adelaide, South Australia Businesses
To find out more about Progent's temporary staff augmentation services for Adelaide, South Australia businesses, call 800-993-9400 or visit Contact Progent.