In addition to providing fast access to top-tier network professionals and subject matter experts (SMEs) to help Adelaide, South Australia companies with specific IT problems or strategic projects, Progent can provide temporary staffing to deal with more generalized assistance such as desktop support, IT management, and Help Desk services. Short-term staffing can help organizations to respond to anticipated or unexpected peaks in the need for IT services, which may result from situations like mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Temporary staffing can also cover gaps resulting from the absence of full-time IT personnel due to vacations, health issues, termination, etc.

Benefits of Progent's Short-Term Staffing Program
Progent's temporary staff augmentation services give organizations the versatility to react to increases in requirements for IT services without dealing with the costs and delays that come with reviewing and recruiting appropriate technical help and without the risk of increasing your full-time staff size.

Key features of Progent's temporary staff augmentation services include:

  • Rapid access to proven network pros
  • Easy engagement, termination, and resumption of services
  • Seamless extension of your full-time IT team
  • Comprehensive documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
  • Close relationship with a world-class, full-service resource for network support
Progent's Co-managed Center Program
Progent's co-managed Help Desk program is a specialized flexible staff expansion option that enables IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time network personnel and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk service is a collaborative service alternative powered by the industry's leading group professional services tool for streamlining, service calls, generating tickets, assigning responsibility, tracking responses, and producing management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises IT expertise for organizations across the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Adelaide, South Australia Organizations
Progent's veteran team of certified consultants and technical experts can provide Adelaide, South Australia organizations a broad range of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary IT Staffing for Adelaide, South Australia Businesses
To find out more details about Progent's temporary staffing services for Adelaide, South Australia companies, call 800-993-9400 or visit Contact Progent.