Besides offering rapid contact with high-level network professionals and subject matter experts to assist Adelaide, South Australia organizations to resolve specific technical issues or strategic projects, Progent offers short-term staff augmentation to deal with more broadly defined assistance like PC support, network administration, and Call Center services. On-demand staffing can help organizations to respond to anticipated or unplanned surges in demand for IT services, which may be caused by situations such as mergers and acquisitions, data center relocation, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also cover gaps resulting from the loss of in-house staff members because of vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Services
Progent's temporary supplemental staffing services give organizations the ability to respond to surges in requirements for IT personnel without being saddled with the expense and hassle that come with identifying and hiring reliable technical personnel and without the risk of increasing your full-time staff size.
Key features of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Program
- Rapid access to seasoned network professionals
- Easy initiation, cessation, and resumption of services
- Transparent augmentation of your in-house network support staff
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Strong working relationship with a world-class, full-spectrum source for network expertise
Progent's co-managed Help Desk service is a proven flexible staff expansion alternative that enables IT organizations to share the work of Help Desk support transparently between their internal network staff and Progent's nationwide pool of IT support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a collaborative support alternative powered by the leading shared PSA tool for managing, service requests, ticketing, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience providing online and on-premises IT services for businesses throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold top certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Adelaide, South Australia Companies
Progent's nationwide team of certified consultants and technical experts can provide Adelaide, South Australia organizations a broad array of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service providers include:
Contact Progent for Short-Term Staffing Services for Adelaide, South Australia Companies
To learn more details about Progent's temporary staffing services for Adelaide, South Australia organizations, call 800-993-9400 or visit Contact Progent.