Besides offering fast access to high-level IT consultants and subject matter experts (SMEs) to assist Adelaide, South Australia organizations with specific IT issues or strategic initiatives, Progent offers temporary staff augmentation to deal with more broadly defined assistance such as desktop support, IT administration, and Call Center response. Short-term staffing makes it possible for organizations to deal with expected or unexpected surges in demand for network services, which may be caused by scenarios such as mergers and acquisitions, data center relocation, technology upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or new regulations. Temporary IT staff augmentation can also cover voids caused by the loss of in-house staff members due to vacations, health issues, termination, etc.

Advantages of Progent's Temporary Staffing Services
Progent's temporary staffing services offer businesses the flexibility to react to surges in requirements for IT personnel without dealing with the expense and delays that come with reviewing and recruiting reliable technical help and without the risk of increasing your in-house staff size.

Key features of Progent's short-term staffing services include:

  • Fast availability of seasoned IT professionals
  • Simple initiation, cessation, and resumption of services
  • Seamless augmentation of your full-time IT team
  • Full reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Strong working relationship with a world-class, full-service resource for IT support
Progent's Shared Help Desk Program
Progent's co-managed Call Center service is a specialized on-going staff augmentation alternative that allows IT organizations to divide the work of Help Desk support seamlessly between their full-time IT staff and Progent's nationwide team of technical support specialists. Acting as a transparent extension of your full-time Call Center, Progent's shared Call Center service is a collaborative service solution powered by the leading shared PSA tool for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises IT expertise for organizations throughout the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Practice Areas for Adelaide, South Australia Companies
Progent's nationwide team of certified consultants offers Adelaide, South Australia organizations a broad array of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term IT Staffing for Adelaide, South Australia Organizations
To learn more details about Progent's temporary supplemental staffing services for Adelaide, South Australia organizations, call 800-993-9400 or visit Contact Progent.