Security and Compliance and Information Assurance Expertise
Adelaide Enterprise and Small Business Computer Network Environments
For immediate online assistance with data security issues, companies in Adelaide South Australia have access to world-class expertise by contacting Progent's certified security engineers. Progent's online support staff is ready to offer fast and low-cost assistance with security emergencies that threaten the viability of your information system. Progent's security engineers are certified to provide help for systems powered by Microsoft Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can deliver world-class support for key security and recovery solutions such as AI-driven EDR (End Point Protection and Response), Managed Detection and Response, complete system restore validation, immutable backup, and off-premises backup. Progent's broad selection of consulting services encompasses firewall configuration, email filtering and encryption, protected network architecture, and disaster recovery preparedness. Progent's technical support team has been awarded the industry's top security certifications including Certified Information Security Manager and Certified Information Systems Security Professional.
Progent offers online security assistance on a per-minute basis without minimum times and no extra fees for setup or off-hour support. By billing by the minute and by providing top-level help, Progent's pricing policy keeps costs low and eliminates scenarios where simple solutions entail major charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT personnel are likely to be slower to recognize a break-in and are least able to mount a quick and coordinated defense. The more lateral movement ransomware is able to manage within a target's system, the longer it will require to recover core IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first steps in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can assist you to identify and quarantine breached servers and endpoints and guard undamaged assets from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Attacked: What Are We Supposed to Do?
If your business is currently experiencing a network security crisis other than ransomware, refer to Progent's Urgent Online Network Help to see how to get immediate help. Progent maintains a team of veteran network security specialists who can provide remote and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity posture to guard against future attacks.
For businesses who have planned carefully for a security breach, the step-by-step post-attack handling model promoted by Global Information Assurance Certification is Progent's approved method of responding to a serious security incident.
Introduction to Progent's Security Expertise
Coordinating network protection and planning for restoring vital data and functions following an attack requires a continual effort involving an array of tools and procedures. Progent's security engineers can help your organization at any level in your attempt to guard your IT system, ranging from security audits to creating a comprehensive security strategy. Key technologies covered by Progent's security consultants include Security Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Filtering of Email-Based Spam and Viruses.
Designing and Building Secure Networks
Any business should have a thoroughly thought out security plan that includes both proactive and responsive elements. The proactive strategy is a collection of steps that helps to reduce vulnerabilities. The post-attack strategy defines activities to help IT staff to assess the losses caused by an attack, repair the damage, document the event, and restore network functions as soon as feasible. Progent can show you how to build security into your business operations. Progent can install scanning utilities, define and implement a safe IT infrastructure, and recommend procedures and policies that will maximize the protection of your computing environment. Progent's security experts are available to assist you to configure a firewall, deploy protected remote connectivity to email and information, and install an efficient VPN.
If your company is looking for an economical option for jobbing out your security management, Progent's Round-the-clock Network Support Services feature continual remote network monitoring and quick response to problems.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud hosted infrastructure and that are compliant with regulatory data security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
System Recovery and Failure Analysis
Progent has skill in restoring networks and devices that have been compromised, are quarantined, or have failed because of a security penetration. Progent can show you how to assess the losses caused by the attack, restore normal functions, and retrieve information compromised owing to the event. Progent's security engineers can also perform a comprehensive forensic evaluation by going over activity logs and utilizing other proven assessment tools. Progent's experience with security issues minimizes your downtime and permits Progent to recommend efficient ways to avoid or contain future assaults.
Ransomware Removal and Restoration Services
Progent offers the help of proven ransomware recovery consultants with the skills to rebuild a network compromised by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky. To learn more, visit ransomware cleanup and recovery consulting.
Work-from-Home (WFH) Security Solutions
Work-from-Home employees commonly utilize their personal devices and usually operate in a poorly secured physical environment. This increases their vulnerability to cyber attacks and requires judicious deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the creation of policies based on best practices. Progent's seasoned group of Work-from-home support experts can assist your business to plan, deploy and manage a compliant cybersecurity solution that guards vital information assets in networks that include telecommuters and hybrid workers.
Patch Management Services
Progent's support services for patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT network. In addition to maximizing the security and reliability of your computer environment, Progent's patch management services permit your IT team to concentrate on more strategic initiatives and tasks that derive maximum business value from your information network. Learn more about Progent's patch management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat defense platform that features computer learning algorithms and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in minutes to guard endpoints against modern assaults such as ransomware, known and new malware, trojan viruses, hacking tool sets, RAM exploits, script misuse, invasive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne is invariably the initial incident response tool activated by Progent to gain control and visibility of a client's network at the outset of a ransomware emergency. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) services.
Support for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports repeated, simultaneous, programmable testing of your internal and perimeter network so you can find, rank, remediate, and verify security weaknesses before threat actors can exploit them. NodeZero pentests can deploy decoys called tripwires such as bogus files or credentials to find out when your environment is currently under attack across key attack vectors. Tripwires generate sufficient detail to allow you to take action promptly with your SIEM tools and procedures before an assailant can wreak havoc. Progent offers the skills of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to perform thorough penetration tests of your perimeter and your internal IT infrastructure so you can determine your current security profile. Progent can also help you to strengthen your network security and can assist you to plan and implement a cohesive cybersecurity strategy that streamlines management and provides maximum protection for on-prem, cloud-based, and perimeter IT resources. To learn more information about Progent's vulnerability analysis services powered by on NodeZero's pentest platform, visit Consulting Support for NodeZero's PEN Test Products.
Stealth Penetration (PEN) Security Testing Services
Stealth intrusion testing is a key part of any comprehensive IT system security strategy. Progent's security professionals can perform extensive penetration tests without the knowledge of your company's in-house IT resources. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event log monitoring are correctly configured and actively observed. Progent can implement continuous automatic penetration testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Assessment Services.
Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's next generation behavior analysis technology to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single control. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's
ProSight DPS: Managed Backup
Progent has worked with advanced backup product companies to create ProSight Data Protection Services (DPS), a family of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products manage and track your backup operations and enable transparent backup and rapid recovery of critical files, applications, images, and virtual machines. ProSight DPS lets your business recover from data loss caused by hardware failures, natural disasters, fire, malware like ransomware, human error, malicious insiders, or application bugs. Managed services available in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these managed services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to deliver web-based management and comprehensive security for all your email traffic. The powerful structure of Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, when you log into a secured online account and give your password you are requested to verify your identity via a unit that only you have and that uses a different ("out-of-band") network channel. A broad range of devices can be utilized for this added form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To find out more about Duo identity validation services, see Duo MFA two-factor authentication (2FA) services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the system is virtualized, it can be moved easily to a different hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's certified security consultants offer unique support in vital facets of network protection such as:
Security Vulnerability Audits and Security Compliance Assessment
Progent offers experience with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive system scans to uncover possible security gaps. Progent has extensive skills with these and similar tools and can help your company to understand assessment reports and respond efficiently. Progent's certified security consultants also offer web application validation and can perform expert evaluation of corporate-wide security to determine your company's compliance with important worldwide security standards including HIPAA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security covering in-place wireless appliances plus mobile handsets. Find out additional information concerning Progent's Security Vulnerability Evaluation and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver in-depth technical services for Cisco's entire family of security and Virtual Private Network (VPN) technologies such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM, secure broadband and integrated services routers, wireless access points, Meraki cloud-managed APs, and Catalyst family switches. Find out additional details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Consulting.
Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as supporting a broad range of protection solutions available from Microsoft and Cisco, Progent can provide organizations of any size top-level support for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:
- Palo Alto Networks PA-Series Firewalls Deployment and Support
- Check Point Software Support
- Barracuda CloudGen Firewall Consulting
- WatchGuard Technical Assistance
- Juniper Networks Integration
- SonicWall Consulting
- Fortinet FortiGate Firewall Configuration Help
- Symantec Corp Help
Certified Information Security Manager (CISM) defines the fundamental skills and worldwide standards of service that IT security professionals are expected to master. It offers executive management the assurance that those who have been awarded their certification have the experience and skill to provide efficient security management and consulting support. Progent can offer a CISM support professional to help your enterprise in key security areas such as data security governance, risk assessment, data security process control, and incident response management.
Get additional details concerning Progent's Certified Information Security Manager Security Support Services.
CISSP Security Consulting Services
Progent's CISSP consultants are cybersecurity engineers who have been awarded CISSP certification as a result of demonstrated experience, rigorous study, and formal examination. CISSP Certification indicates mastery of a worldwide standard for IT security. American National Standards Institute has given the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include security administration practices, security architecture and test systems, access permission systems, applications development security, operations security, hardware security, cryptography, communications, network security, and disaster recovery planning.
Get more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Premier Experts for Secure Network Infrastructure
Progent's ISSAP Certified security experts have earned ISSAP status after rigorous testing and extensive experience. field experience with information security architecture. ISSAP consultants have in-depth knowledge of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your company with all aspects of architecture security.
Read additional details concerning Progent's ISSAP Accredited Protected Network Infrastructure Engineering Support.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to utilize current system security engineering theory and processes in system development, review and evaluate system security designs according to cybersecurity engineering best practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop efficient design strategies to provide protection for operations, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your company's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Consulting Expertise
The CISA accreditation is a recognized qualification that signifies expertise in network security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates undergo a comprehensive examination overseen by the ISACA professional association. Progent offers the expertise of a CISA-Premier security professional able to assist businesses in the areas of IS audit services, information technology enforcement, network assets and architecture planned useful life, IT support, protecting data assets, and disaster recovery planning.
Learn more details about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC IT Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's ability to design, deploy, and maintain information system controls to mitigate risk. Progent offers the services of a CRISC-certified consultant to help your company to create and carry out a business continuity strategy based on leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget. Progent's network risk mitigation expertise is a good fit the support available from Progent's CISA-Certified consultants for impartially auditing your IS management design and also with the expertise of Progent's CISM-certified experts for defining company-wide security policies.
Find out the details concerning Progent's CRISC Risk Management Support.
Global Information Assurance Certification Consulting Services
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of IT security professionals. GIAC's goal is to ensure that an accredited professional possesses the knowledge needed to deliver support in key areas of network, information, and program security. GIAC accreditations are recognized by businesses and government organizations around the world including United States National Security Agency (NSA). Progent offers the expertise of GIAC certified professionals for all of the network security disciplines addressed within GIAC accreditation topics such as auditing security systems, incident handling, traffic analysis, web application security, and security information and event management (SIEM) solutions.
Learn additional details concerning Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Consulting Services
If your company is located in Adelaide South Australia and you're looking for computer security consulting expertise, call Progent at
An index of content::
CCIE Expert Certified Microsoft Azure firewall configuration Contract Programming
Microsoft Entra Consulting Services
Progent's consultants can help you with every phase of Azure cloud integration such as needs definition, readiness assessment, solution architecture, pilot testing, implementation, centralized administration, performance tuning, license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN connections so your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based services.
Microsoft Windows Cluster Remote Support Services
Microsoft Windows Server 2003 Cluster IT Consultant
Progent provides Windows 2003 Cluster Server support to help your organization utilize high availability clustered servers designed to provide 100% operation. Windows cluster servers for fault-tolerant systems include Windows Cluster Server, SQL Cluster, and Exchange Server Cluster. By showing you how too design high availability clustered server solutions based on Microsoft Windows Server Cluster 2003, Progent's Certified Windows experts make sure that your high availability clustered servers are set up to maximize the business advantage of your IT system.
Juniper J2350 Router Firewall Configuration
Security Contractor Juniper J Series Firewall
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Remote Support Microsoft System Center Operations Manager
24x7x365 System Center Operations Manager Help and Support
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and repairing System Center Operations Manager environments and offer companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Dynamics GP Analysis Cubes for Excel Consult
Dynamics GP Management Reporter Engineers
Dynamics GP accounting offers analytics and reporting capabilities that allow you to track all operations, sales and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can enable you to create reports that let you understand your business more completely, turning raw data into useful business information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer specialized line-of-business application development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Hyper-V 2016 Hybrid Cloud Support and Setup
Windows Hyper-V 2016 PowerShell Integration
Windows Hyper-V 2016 utilizes key features first developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a smooth migration strategy, train your IT management and technical support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business value.
Consulting UNIX, Windows
Windows and UNIX Consulting Services
If you are producing UNIX-based software in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your field of strategic expertise without the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an economical solution for maintaining an IT system that provides high dependability, security, and performance. Progent's developer support offerings feature full-service network support outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring services, and Help Desk services.
Cisco Architecture Information Technology Outsourcing Firm
24-Hour Cisco VoIP Network Security Consultants
Progent's Cisco certified networking consultants have extensive experience assisting Internet Service Providers to architect, implement, administer, optimize, and troubleshoot fault-tolerant, scalable network environments appropriate for shared public networks.
Microsoft MRP Integration Services
Microsoft Certified Customer Relationship Management Help and Support
Progent's application experts offer advanced support, custom programming, integration help, and webinar training for popular applications covering key areas including ERP, financials, management reporting, web commerce application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting services online, Progent can help clients throughout the United States to eliminate the time and expense related to travel and on-premises activity without sacrificing the high quality of technical support.
Helpdesk for Remote Workers Computer Consulting
Helpdesk for Telecommuters Help and Support
Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, optimize, administer, and debug computer networks that support at-home workers.
Security Incident Response Consulting Services
Information Assurance Information Technology Consulting
GIAC was established in 1999 to validate the skill of information technology security professionals. GIAC certifications are acknowledged by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for all of the network security disciplines addressed under GIAC certification including auditing infrastructure security mechanisms, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Designer Microsoft Exchange Server 2016
.Net Server Installation
Progent's Microsoft-certified consultants can provide computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to plan, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
NinjaOne Automated Desktop Inventory IT Consulting
Remote Support NinjaOne Automated Server Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running efficiently by tracking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt your business.
Remote MSP360 Managed Backup Support Services
Immediate MSP360 Managed Backup Remote Support Services
Progent's data protection experts can assist you to design, deploy and debug a backup/restore solution built around MSP360 software. MSP360 offers file or image backup/recovery for VMs and physical machines, works with all leading public clouds, and permits businesses to build a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss resulting from human mistakes, system glitches, ill-intentioned insiders, and external assaults like ransomware. For details, visit ProSight Data Protection Services 360 Backup solutions.
CRISC Risk and Information Systems Control Consulting
CRISC Certified Risk and Information Systems Control Architect Consultant
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management strategy following best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
Cybersecurity Pen Testing Intrusion Detection
Security Consultancies Cybersecurity Pen Testing
Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progent's security experts can run thorough intrusion checks without the knowledge of your organization's internal network support resources. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event log monitoring are properly configured and actively observed. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, missing patches, and ill-advised product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware.
Windows Applications on macOS Outsourcing
VirtualPC for Apple Mac Support and Integration
For businesses with a mix of Apple Mac and Windows computers, there exist two basic alternatives for running Windows-dependent applications on a Mac: an external connection to a physical Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a networked Windows-based computer to run Windows applications and access system resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac computer so that you are able to use Windows programs directly. Progent's Mac technology consultants can help your company to manage these solutions for using Microsoft Windows applications on your Apple Macs and can also assist you to assess and install other products for Microsoft Windows PC emulation.
Small and Midsize Office Information Technology Installation Service
Hybrid Network Online Support
Progent's Microsoft and Cisco certified network consultants offer expert help with a wide range of technologies and can provide that assistance by phone nationwide or onsite in select cities across the country and anywhere in . Progent provides online help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX-family platforms. Progent also offers the expertise of Cisco CCIE infrastructure specialists for complex network problems, plus the support of CISSP and CISM-accredited security consultants to assist with high-level security planning and troubleshooting. Progent has delivered online network support to businesses in all 50 states in the U.S.
Voice Over IP IT Services
IP Endpoints Network Consultant
Progent's CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
24-Hour Apple iCloud IT Consultant
Engineer Apple Mac
Progent's experts can provide Mac users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad synchronization, or moving to iCloud. For business networks built solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, integrating and supporting a network environment that is available, secure, fast and able to achieve your company's business goals.
Mac Spam Filtering Services
Macintosh Virus Recovery Technology Consulting Services
Progent's CISM-certified security staff can show you how to safeguard your Mac environment through professional support offerings including running security audits, clean up after virus and worm attacks, configuring firewalls, integrating safe off-site and mobile access, deploying automated software for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the specific goals of your business information system.
Zero Trust Security Technical Support Services
Duo Two-factor Authentication Technology Consulting Services
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.
ProSight DPS ECHO Cloud Backup Services Online Troubleshooting
Professionals ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup processes and allows fast restoration of critical data, applications and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Windows Server 2016 Cluster Operating System Rolling Upgrade Remote Support
Windows Server 2016 Disaster Recovery Information Technology Consulting
Progent's certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Microsoft GP/Great Plains Consultant Services
Best Dynamics GP Accounting Network Consulting
Progent's Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial products in the Dynamics GP/Great Plains family, provides an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is simple to install and configure, and with its segmented design you can purchase only the functions you currently require, with the option to expand users and increase functionality in the future. Progent's Dynamics GP/Great Plains Software support engineers can show you how to deploy, configure and manage Microsoft Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP.
Metro Ethernet Consultant Services
Internet Connection Services
Progent offers access to the cost-effective services of remote Internet connectivity consultants to assist your organization to evaluate or update your ISP services so your Internet access solution meets your business requirements. Support services available from Progent include evaluation of your existing bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and managing a seamless move to a different ISP and/or service plan. Provisioning can include enhancing current routers and configuring additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Skype for Business Chat Services
Skype for Business and SharePoint Consultancy
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants can provide remote and onsite support to assist you to manage and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Computer Engineer Hybrid Exchange Online and Exchange on-premises
Microsoft 365 Exchange Online and on-premises Exchange Online Troubleshooting
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange solution is successfully completed on time and on budget.
Wi-Fi access point patch management Consultancy
Android patch management Consult
Progent's managed services for patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Cisco Router IT Consulting Group
Cisco CCIE Remote Computer Outsourcing Consultant
Progent's CCIE-certified networking consultants have extensive background helping Internet Service Providers to design, deploy, administer, optimize, and debug fault-tolerant, extensible network solutions suitable for shared public networks.
Consultant Sodinokibi ransomware recovery
NotPetya ransomware recovery Consultant Services
Progent's proven ransomware recovery experts can help you to restore a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Jabber Voice Messaging Specialist
CCIE Certified Jabber and Office 365 IT Consultants
Progent's Cisco Jabber consultants offer online or onsite expertise to help organizations of any size to design, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced expertise for the technologies that go into building a cohesive Cisco Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Computer Consultant Windows Server 2019
Computer Consulting Windows Server 2019 USB Drive Witness
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Security Awareness Training Computer Consulting
3-2-1 Backup Rule Troubleshooting
Progent has identified five key cybersecurity practices for companies with a minimal IT budget.
SQL Server 2019 Cybersecurity Professional
SQL Server 2019 and Kubernetes Remote Troubleshooting
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and onsite consulting expertise, software development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless intranet system.
Meraki WiFi 6 AP Migration Integration Support
Meraki MR20 Access Point Outsourcing
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for streamlined management.
Troubleshooting iPhone and Office integration
iPhone LDAP Computer Consulting
Progent can provide cost-effective online assistance to assist your business to design, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick jobs to help you get past occasional technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent can also provide online and on-premises training to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information network.
Professional Exchange 2013
Microsoft Exchange IT Services
Microsoft Exchange 2013 includes major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements favorably impact key IT areas including ease of administration, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange Server 2013, design an efficient test and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.
Consulting Services Certified Cybersecurity Management
Specialist CISM Certified Security Management
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of skill that IT security professionals are required to learn. It gives executive management the assurance that those who have qualified for their CISM certification possess the experience and knowledge to deliver effective security administration and support services.
ProSight Spam Filtering Consultancy
Email Guard Data Loss Prevention Specialist
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Online Troubleshooting Colocation
Emergency On-site Support Data Center
Progent's data center support services are designed for companies with hardware housed at Internet Data Centers or data center colo hosting sites and requiring timely in-person assistance at the colocation facility plus off-site support from Microsoft and Cisco Certified experts. Progent offers a complete range of Internet Data Centers and data center and colocation consulting services including network architecture analysis, Windows and Linux server integration and support, tech support for server and communications networking, design and installation of fault tolerant configurations, architecting and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage clustering configurations.
Microsoft Project Server Contract Development
Consult Microsoft Project Server Reporting
Progent's Microsoft-certified consultants can provide in-depth support in deploying, operating and debugging all versions of Microsoft Project Server and can deliver a wide range of cost-effective remote support services following proven best practices to help businesses of all sizes to get all the benefits of this powerful platform. Consulting support available from Progent include solution design, installation and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.
Microsoft Certified Integration Companies VB.NET
24-7 ASP.NET Core Design Firms
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can create or enhance .NET applications rapidly and at low cost.
ProSight NinjaOne RMM Remote Server Management IT Services
NinjaOne Server and Desktop Monitoring and Reporting Consulting Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the state of critical assets.
Top Ranked Jabber and WiFi Help and Support
Jabber Conferencing Configuration
Progent's Cisco Jabber consultants offer remote or onsite expertise to help businesses of all sizes to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for the products, technologies and services that make up creating a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration solution.
ProSight NinjaOne RMM Remote Server Monitoring Network Engineer
After Hours NinjaOne Automated Desktop Management Professionals
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by checking the health of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to impact productivity.
After Hours Windows Server 2022 upgrade Consultant Services
Windows Server 2022 Kubernetes Containers Remote Troubleshooting
Progent's Microsoft-certified Windows Server 2022 experts can assist your company to design and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
NodeZero Cybersecurity Pen Testing Consultants
NodeZero Certified PEN Testing Security Contractors
Progent's certified cybersecurity experts can run NodeZero-powered PEN tests to verify your security defense tools and policies are correctly set up and effective.
Open Now Online Support CentOS Linux
Consultant Redhat Linux
Progent's Linux consulting services offer small businesses and software developers assistance with administering and supporting Linux systems that coexist with Microsoft-based networks. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise offers you a convenient one-stop source to show you how to build and manage a protected and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
CCDP Certified Catalyst Switch EVN Support
Catalyst 2960 Switch Integration Services
Progent's Cisco-certified CCIE consultants can help your business to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate efficiently from outdated switches to current devices.
24-Hour Technical Support 8540 wireless controller
802.11ax wireless controller Consulting Services
Cisco's Catalyst line of wireless controllers streamline the administration of wireless networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by reducing the effect of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and strengthening security by detecting cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
IT Consulting Cisco RADIUS Security
Support Cisco Virtual Private Network
Cisco's security and offsite connectivity solutions for small to mid-size companies represent a complete range of manageable security hardware and software to help safeguard your entire network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business objectives.
Select Topic: