Expanding your remote workforce may have a significant impact on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Adelaide company to pick the right tools and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent offers services that go from as-needed guidance for helping you over occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Adelaide, South Australia organizations to succeed with any aspect of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

Security and Compliance for Telecommuters
Work-from-Home staff members commonly utilize their own computers and often operate in a poorly secured physical area. This situation multiplies their susceptibility to malware attacks and requires careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the development of security policies based on leading practices. Progent's seasoned team of cybersecurity support experts can help your business to plan, implement and manage an effective cybersecurity solution that protects critical IT resources in networks that incorporate remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow you to create a network environment that can be securely utilized by local users and by teleworkers, mobile employees, vendors, clients, and other stakeholders. Next-generation firewall devices allow you to configure and control different permissions to different groups of users and to expand your IT network and modify your security as your company evolves and as network attacks grow more sophisticated. Progent works with both new and legacy security appliances from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall configuration expertise, refer to firewall integration and support services.

Remote Endpoint Monitoring and Management Services for TeleworkersOnline Endpoint Security Monitoring makes it possible to watch over the various computers utilized by an at-home workforce and either block or spot and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every secured endpoint, watching all activity and utilizing advanced AI technology from SentinelOne to detect new attacks on arrival. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted endpoint device from the network to contain the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints stay protected even if they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight ASM, visit remote endpoint monitoring for telecommuters.

Two-factor Authentication (2FA) Services for TeleworkersProgent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices. Using Duo 2FA, when you sign into a secured online account and give your password you are asked to confirm your identity on a unit that only you have and that uses a different network channel. A wide selection of out-of-band devices can be utilized as this added means of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You can designate several verification devices. To learn more about Duo identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your network to all classes of external and local security threats for a network that includes teleworkers. Progent can run online, automated security inventory software for quickly and affordably detecting a broad range of security gaps that can be found over the Internet. Progent's endpoint security assessment experts, which can be provided by security experts with top credentials including CISA, CISSP, and GIAC, can help your business to audit your processes and policies and review your IT architecture to allow you to design top-level security for your at-home workers.

Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper about critical things to focus on for protecting an IT environment that includes work-from-home staff, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Adelaide, South Australia business, call 1-800-993-9400 or refer to Contact Progent.