Expanding your at-home workforce may have a major effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Adelaide company to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services ranging from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Adelaide, South Australia organizations to with any aspect of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and unified management.

Cybersecurity for Telecommuters
Work-from-Home employees commonly utilize their own computers and usually work in an unsecured physical space. This increases their vulnerability to cyber threats and calls for judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user training, and the development of security policies built on leading practices. Progent's seasoned roster of data security support consultants can help your business to design, deploy and maintain a compliant cybersecurity solution that guards vital IT assets in networks that include an at-home workforce.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network that can be securely accessed by local users and by an at-home workforce, mobile users, suppliers, clients, and other stakeholders. Modern firewall appliances allow you to assign and manage appropriate permissions to different groups of users and to expand your network and modify your security profile as your company evolves and as network attacks grow more complex. Progent supports both current and legacy security devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support services, visit firewall support expertise.

Remote Endpoint Monitoring and Management for TeleworkersRemote Endpoint Security Monitoring makes it possible to track the disparate computers utilized by teleworkers and either reject or spot and respond to the latest threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on every protected endpoint device, watching all activity and utilizing advanced AI technology to detect new attacks at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the impacted device from the corporate network to quarantine the malware. Because the ProSight ASM software agent is autonomous, endpoints remain secure even when they are offline. To learn more about ProSight ASM, go to remote endpoint security monitoring for at-home workers.

Two-factor Authentication Services for TelecommutersProgent's Duo authentication managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices. Using 2FA, whenever you log into a protected application and give your password you are requested to verify your identity via a device that only you possess and that is accessed using a different network channel. A wide range of devices can be utilized for this added means of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may register multiple validation devices. To learn more about Duo identity authentication services, go to Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your information system to all types of external and internal security attacks for a network that incorporates an at-home workforce. Progent can run remote, automated security inventory scanning for rapidly and affordably detecting a broad range of security gaps that can be surfaced over the Internet. Progent's security audit experts, which can be provided by network security professionals with top certifications including CISM, CISSP, and GIAC, can assist you to audit your procedures and governance policies and assess your IT architecture to enable you to implement top-level security for your at-home workers.

Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper describing key areas to concentrate on for protecting a network that supports work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Adelaide, South Australia company, call 1-800-993-9400 or go to Contact Progent.