Adelaide Telecommuters Connectivity Consulting

Expanding your telecommuter workforce can have a significant effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Adelaide organization to select the appropriate technologies and follow best practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent can provide support services ranging from on demand guidance for helping you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Adelaide, South Australia companies to succeed with any facet of building a high-performing remote work environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and unified management.

Security and Compliance for Remote Workers
Work-from-Home (WFH) workers typically use their own computers and usually work in a poorly secured physical area. This increases their vulnerability to malware threats and calls for careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user education, and the development of policies based on best practices. Progent's seasoned group of cybersecurity support experts can assist your business to design, implement and maintain a compliant cybersecurity solution that guards critical IT resources in environments that incorporate remote workers.

Firewalls enable companies to create a network environment that can be securely accessed by on-premises users and by at-home workers, mobile employees, vendors, customers, and the public. Modern firewall appliances allow you to assign and manage appropriate permissions to various groups of users and to scale your IT network and modify your security profile as your business evolves and as cyber threats become more complex. Progent works with both current and legacy firewall devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall integration services, go to firewall integration and support expertise.

Online Endpoint Monitoring makes it easy to track the various devices used by telecommuters and either block or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on every protected endpoint device, monitoring all activity and using state-of-the-art machine learning from SentinelOne to detect zero-day attacks at inception. When a cyberattack is spotted, ProSight Active Security Monitoring instantly isolates the targeted endpoint device from the corporate network to quarantine the malware. Because the ProSight ASM agent is autonomous, endpoints stay protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, visit remote endpoint monitoring for an at-home workforce.

Progent's Duo authentication Services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices. With 2FA, when you sign into a secured online account and give your password you are requested to confirm who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be used for this added means of authentication such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate several validation devices. To find out more about ProSight Duo two-factor identity validation services, go to Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audits can assess the vulnerability of your information system to all classes of external and local security threats for an environment that incorporates teleworkers. Progent can run remote, automated cybersecurity inventory software for quickly and economically uncovering a broad range of security gaps that can be found over the Internet. Progent's security audit experts, which can be provided by data security professionals with top certifications such as CISA, ISSAP, and GIAC, can help you to evaluate your workflows and governance policies and review your WAN architecture to enable you to implement top-level security for your at-home workers.

Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that supports autonomous testing of your at-home connectivity solution and your internal and perimeter networks so you can find, rank, fix, and confirm security weaknesses before malicious hackers can take advantage of them. Progent's pentest experts can help you to use NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure so you can determine your current security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can assist you to plan and deploy a unified cybersecurity ecosystem that simplifies management and provides maximum cyber defense for on-prem, cloud-based, at-home, and perimeter IT assets. To find out more information about Progent's threat analysis solutions based on on NodeZero's pentest platform, see Consulting Support for NodeZero's PEN Test Platform.

Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper about critical things to concentrate on for securing an IT environment that supports telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Adelaide, South Australia organization, phone 1-800-993-9400 or visit Contact Progent.