Fast and Affordable Online Help for Adelaide South Australia Computer Systems
Urgent Phone Technical Support for Adelaide NetworksFor organizations in Adelaide South Australia, Progent offers online help for networks based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier engineers have delivered remote troubleshooting to companies in all 50 states in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to handle challenging networking issues, plus the services of CISA and CISSP-accredited security experts to help with high-level security design and troubleshooting issues.

Progent's remote technical support engineers offer exceptional leverage due to the fact that they have the practical background and are equipped with the advanced tools needed to resolve most information system issues quickly. Efficient support reduces direct costs since service calls require fewer chargeable consulting minutes. Online help also avoids the expense of dispatching an engineer to your office. Your company saves additionally in incidental expenses by reducing or avoiding network outages and related costs resulting from business discontinuity, upset customers and vendors, idle employees, and de-focused management. Progent's extensive remote technical support know-how is especially valuable in environments that depend on public clouds for vital network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises IT support may not be an option.

Progent's pricing policy for remote help is designed to leverage your IT service investment. Progent charges per minute for phone consulting, so you are invoiced only for the support that you actually get. In contrast to typical online service organizations, Progent requires no service activation charge or minimum payments. Progent's per-minute granularity and clean policy for pricing save you from situations where speedy. minor solutions manage to end up as substantial invoices. Progent's penchant for disposing of technical issues efficiently means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has refined a collection of optimized technologies and field-proven processes which ensure the maximum degree of efficiency for online consulting and troubleshooting for IT systems of all sizes. Progent offers safe Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the engineers of Progent's online support team to interface to your company's system remotely without compromising corporate security.

Progent's sophisticated technical support database application stores extensive documentation describing the support that Progent's clients have been provided. Progent's staff consultants have access to the details of services provided to each client by every consultant. This history of issues and responses is structured as an easily exploitable proprietary knowledge base that allows Progent's online technical engineers to share their experiences company-wide to make sure that the value of Progent's technical support improves daily. Progent's advanced certifications and close relationships with key vendors including Cisco and Microsoft open up other vast technical knowledge bases and allow priority response from manufacturers' in-house support staff with the result that Progent's online service specialists can find the most efficient solutions quickly.

Remote technical support services offered by Progent to clients in Adelaide South Australia include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of affordable, fixed-price managed services designed to allow small and medium-size organizations to benefit from the same cutting-edge technology used by many of the world's top corporations. Progent's ProSight suite of outsourced network management services covers all critical areas of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning tools to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the entire threat progression including filtering, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through leading-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to restore your business-critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security companies to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, reconfigure and debug their networking hardware such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding devices that require important software patches, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT personnel and your Progent engineering consultant so any looming issues can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with information security standards, more efficient utilization of network assets, quicker problem resolution, more dependable backup and restore, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's preparedness either to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient AV and backup system that aligns with your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Available from Progent
Progent offers the services of world-class remote consulting experts for special IT projects. Progent's rates for ongoing consulting tasks are determined based on the qualifications of the consultants involved. Progent's background in these important areas of information technology enables customers to execute major projects economically and on schedule. Progent's special online consulting solutions include:

  • Help Desk Support
    Progent's Call Center service offerings for businesses with networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, shared Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all facets of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progent's Help Desk Call Center consulting expertise can assist you in creating an efficient new Help Desk Call Center or enhancing your existing one, selecting or modifying Help Desk application software to handle the special demands of your corporation, or adding temporary phone support personnel to reinforce your in-house Help Desk resources to deal with demanding scenarios such as software transitions, major updates, or installing brand new business software.

    Progent's Help Desk staff of experienced information technology consultants offers your workers in Adelaide South Australia quick assistance from an effective support resource with substantial background providing phone help and remote troubleshooting for computer environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's focus is to earn the Help Desk Call Center perception as a crucial driver of company success, and Progent's target is to resolve instead of simply track technical problems.

  • Business Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting Group offers online and in-depth consulting expertise and training in key application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting expertise, custom development, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To learn more on Progent's expertise, programming, and training services, visit Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless management of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver organizations in Adelaide South Australia online hybrid network monitoring by providing System Center 2016 Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize Operations Manager for your business so that your computer maintenance is proactive rather than reactive. By spotting potential problems before they grow into downtime, automated monitoring can ward off stressful and costly network crises. Progent can also use server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft systems, or networks powered by a combination of operating systems.
How Your Adelaide Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent remote help with Microsoft Windows, macOS and OS X, or Linux computer systems, go to Progent's Emergency Remote Support, telephone 1-800-993-9400, or refer to Contact Progent. For offices and new ventures in Adelaide South Australia, Progent's phone-based network support specialists can deliver expert and economical system support the moment your organization needs it. Long experience delivering remote technical assistance has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire high-end troubleshooting capability and to fine tune online access technology to repair network problems quickly while eliminating the cost and lost time associated with in-person service calls.

Even if your Adelaide company deals with a local freelance consultant or maintains a full time IT staff that can handle ordinary computer issues, Progentís Microsoft certified consultants can still offer an easy and transparent remote expansion of your on-site resources in cases when your usual service personnel either lack the bandwidth or the expertise to deal with unexpected network emergencies or particularly tough integration problems.

Benefits of Progent's Network Help for Offices in Adelaide South Australia
Progent's online network troubleshooting services allow your Adelaide company to realize the advantages of on-call, expert IT support without the expense of managing an in-house IT staff. Your information system will acquire added strategic value by being more reliable, efficient, and protected. Advantages to your business include:

  • Convenient remote extension of your local support resources
    For most offices in Adelaide South Australia, nearby computer service resources, whether consisting of outside consultants or an internal IT staff, can take care of typical technical issues. However, serious problems might occur when local resources are too busy or unavailable, and some trouble may stem from IT products that is beyond the scope of your usual service technicians. In these cases, Progent's online support professionals give you a convenient, quick, and budget-friendly way to supplement your regular resources and to convey useful knowledge to increase your capability to deal with downstream issues in-house.

  • Less Reliance on Freelance Consultants
    For IT support, smaller organizations often rely on individual freelance service providers. Although independent service people have smaller internal costs than larger support firms and can often charge marginally less, they are occasionally overbooked, making it difficult to respond rapidly to crisis situations. If an independent consultant is occupied with another client, ill, on vacation, or in class, the absence of reserve help may require your business to go without assistance during an IT crisis. As your company expands, network unavailability and problems with critical software become more costly. The budget you thought you were conserving on an independent can be consumed fast by reduced productivity. Progent provides a reliable source of backup service experts to make sure your IT system stays up and running.

  • Create a Scalable Basis for Smooth Expansion
    Companies typically start with an information architecture created on a modest budget. Lacking a scalable infrastructure, slap-dash fixes can get piled on top of a shaky foundation. When a company grows, stability and scalability problems can impede the productivity of the business. Such poorly built systems require careful analysis, smart long-term planning, and broad-based technical knowledge to evolve to a network infrastructure able to deliver the stable foundation to meet current business demands and facilitate future expansion.

  • Work with Problem Solvers Rather Than Technology Vendors
    Smaller organizations need advice and technical training to negotiate an ever more complex maze of technology alternatives available for accelerating business growth and improving productivity. Businesses hardly need a computer consultant who is motivated to resell a specific vendor's products. IT support and product sales can lead to a scenario where the proposed solution is designed around a profitable technology instead of the true requirements of a business. Progent avoids these dilemmas by offering only services rather than products. This enables Progent to align technical consulting with the best needs of customers.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's staff size, breadth of technical expertise, refined remote support software, and familiarity with enterprise networking allow businesses to avoid the limitations of exclusive dependence on smaller service organizations, independent freelance consultants, or over-stretched internal IT help.

Progent adds value by offering:

How Does Our Company Start Getting Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.

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    SonicWall Capture ATP Cybersecurity Companies

    Progent's certified SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and design protection into your corporate processes.

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    Microsoft Lync 2013 Onsite Technical Support

    Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or Office 365 and simplify management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to assist your company to maintain and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to plan and carry out a smooth Skype for Business migration.

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    Microsoft Certified Small Business Network Consulting

    Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business more complete solutions for your information network.

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    Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network voice communication. Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's certified IM and Presence experts offer remote and onsite support to help your company to manage and repair your current Lync 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.

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    DoubleTake/Carbonite Software publishes a selection of products intended to provide small businesses a variety of cost-effective solutions for replicating and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company information systems to create a high level of availability and business continuity readiness at a budget-friendly cost.

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    Microsoft allows you to create transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and on budget.

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    Progent offers technical support for mid-size businesses who have 100 to 250 network users. The medium size company or office has typically been an overlooked part of the market for network consulting services. The overhead and service delivery practices of large outside service firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT network whose advanced technology and capability are often comparable to the networks of far larger companies. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and proactive network monitoring, significantly reduces the IT support expenses of a small-medium business while offering the small organization with big-company service from professional, world-class experts knowledgeable in a broad range of small business technologies. If your medium size company or small business is looking for the quality of network help appropriate by a mid-size organization without budgeting enterprise prices, you need Progent.

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    Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.

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  • Microsoft Virtual Server 2005 Engineer
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    Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and based on technology first developed by Connectix, provides the performance needed to carry out server consolidation, software migration, and server isolation projects via virtualization technology in an enterprise-ready computing network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to improve operational efficiency in application development and testing, upgrading from outdated mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your company to assess and deploy Microsoft Virtual Server.

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    Small to middle size companies can now get all the advantages of Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's economically priced IT support packages, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks enterprise-class reliability, security, and productivity.

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    Specialists Windows 7 Help Desk

    Progent's certified engineers can assist you to evaluate Windows 7 to confirm application and driver compatibility and to determine its speed and reliability working in your environment. Progent can also help you to estimate the potential business value of adopting Windows 7. If Windows 7 makes sense for your business, Progent can help your IT organization to design and execute a smooth migration to Microsoft Windows 7 from a an older version of Microsoft Windows.

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  • Forefront TMG Firewall On-site Support
    Forefront TMG Firewall IT Consulting

    Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a one-server solution for an array of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits custom reporting powered by SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified engineers can assist you to plan and carry out pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Progent's Apple Mac support engineers can help you with a wide array of system infrastructure areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and emerging technologies such as Voice over IP and high-speed wireless networking. For company networks based solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to deal with the complexity of planning, integrating, and supporting a network infrastructure that is robust, safe, efficient and aligned with your corporate objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan storage area network solution. Progent can also give you access to certified experts to help you with Cisco routers and switches.

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    Fault-tolerant system Online Support

    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds assisting small organizations to reduce network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, backup/restore systems, and non-disruptive maintenance. Progentís business continuity consultants can help your company to develop and validate a sensible business continuity strategy that matches your business needs and budget. Progentís disaster recovery engineers can help you to design, deploy, and support resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, load balancing, transparent online backup, and multi-location hot backup centers.

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    Microsoft Certified Partner Consultant Services ISA Server

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating corporate security designs for IT networks with multiple locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and implement an installation of ISA Server 2004 that supports your IT protection requirements without limiting your network.

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    24/7 64-bit Processing Technology Professional

    Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a network-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs that you want to keep as well as the new 64-bit editions of applications you plan to run.

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  • Services 64-bit Computing
    64-bit Computing Professional

    Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications which you want to retain plus the latest 64-bit versions of applications you wish to install.

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  • macOS Technical Support Consultants
    macOS Online Troubleshooting Specialist

    Progent provides national online phone support and consulting services for companies who run macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's experts can provide Mac clients a variety of IT services such as desktop support, upgrading to the most recent version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad integration and management, or moving to iCloud. Online IT help provides optimum return for your IT budget by preserving client productivity and shortening the hours charged for computer repair services. Advanced remote access tools and skilled service specialists and consultants combine to enable Progent to solve most network problems without squandering time and money by traveling to your location. In most of cases your IT problems can be remediated by telephone or through a mix of telephone support and online access. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to help with the most challenging system issues.

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