Fast Online Help for Adelaide South Australia Computer Networks
Fast Remote Technical Support for Adelaide NetworksFor organizations located in Adelaide South Australia, Progent provides online support for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered remote support to businesses in all 50 states in the U.S. (Check out recommendations from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-qualified network specialists to handle complex infrastructure issues, plus the assistance of CISSP-qualified cybersecurity experts to help with advanced security design and troubleshooting jobs.

Progent's online technical support engineers offer excellent value because they possess the real-world experience and are equipped with the sophisticated tools required to solve the majority of network issues quickly. This reduces direct expenses because solutions use up minimal billable consulting minutes. Remote support also eliminates the cost of sending an engineer to your location. Your organization benefits even more with incidental costs by reducing or eliminating system outages and related costs due to business discontinuity, upset clients, unproductive workers, and de-focused management. Progent's extensive online technical support expertise is particularly valuable for organizations that depend on public clouds for critical network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be an option.

Progent's pricing model for remote help is designed to stretch your IT service investment. Progent charges on a per-minute basis for phone assistance, so you are invoiced exclusively for the services that you receive. Unlike typical remote service organizations, Progent asks for no startup fee or minimum payments. Progent's per-minute granularity and clean model for billing eliminate situations where speedy. minor fixes manage to end up as big invoices. Progent's penchant for dealing with problems efficiently means you spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered a collection of customized tools and field-tested processes that promote the maximum degree of effectiveness for online technical support and troubleshooting for information networks of all sizes. Progent provides protected VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the experts of Progent's Technical Response Center to interface to your network without breaching network security.

Progent's powerful customer support reporting system includes detailed records for all service that Progent's clients have been provided. Progent's staff engineers have the benefit of the history of all help delivered to every Progent client by any engineer. This history of problems and responses is stored as an easily retrievable internal database that permits Progent's online support professionals to share their experiences with the whole team to make sure that the efficiency of Progent's support grows over time. Progent's high-level accreditations and working relationships with important vendors including Cisco and Microsoft open up additional vast technical support databases and allow quick response from vendors' internal support staff so Progent's online service experts can determine the best resolutions quickly.

Remote support services offered by Progent to clients in Adelaide South Australia include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, fixed-price services intended to enable small and medium-size organizations to utilize the same cutting-edge technology deployed by many of the industry's leading enterprises. The ProSight portfolio of IT management outsourcing services covers all critical facets of modern networking such as email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the complete malware attack progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that meets your company's specific needs and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product vendors to produce ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and track your backup operations and enable non-disruptive backup and fast restoration of vital files, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business protect against data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, user error, ill-intentioned insiders, or application bugs. Managed backup services in the ProSight Data Protection Services portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these fully managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management personnel and your Progent engineering consultant so that all potential issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include easier management, better compliance with data security regulations, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. Learn more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient AV and backup system that meets your business requirements. For details, visit The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent offers the services of seasoned remote consulting experts for special IT programs. Billing rates for longer-term consulting tasks are set based on the level of expertise of the consultants involved. Progent's experience with these special areas of information technology enables clients to execute major initiatives within budget and on time. Progent's special online consulting solutions include:

  • Help Desk Support
    Progent's Call Center service options for organizations with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk services, shared Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve the most problems.

    Progent’s Help Desk Co-management services allow your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced support solution based on the leading professional services automation (PSA) platform for managing service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk staff of experienced information technology experts provides your computer users in Adelaide South Australia instant contact with an effective technical support resource with years of background providing telephone-based support and online repair service for IT systems that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to give the Call Center the reputation as a significant contributor to business productivity, and Progent's intent is to solve rather than simply track technical problems.

  • Business Applications Support: Education, Development, and Integration
    Progent's Applications Consulting staff provides remote professional engineering support and education in special business application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting, custom development, and training for popular Microsoft applications such as CRM, MS Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's expertise, programming, and education offerings, refer to Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; cohesive integration of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of System Center 2016, expand or optimize your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Support
    Progent offers organizations in Adelaide South Australia online IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune SCOM to suit your business so that your IT maintenance is proactive and automated. By anticipating potential trouble spots before they cause network outages, remote monitoring can avoid stressful and costly service crises. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft environments, or networks that incorporate a mix of platforms.
How Your Adelaide Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency remote expertise with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Emergency Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For organizations and new businesses in Adelaide South Australia, Progent's online network support engineers are ready to deliver professional and affordable IT support the moment your organization requires it. More than a decade of delivering online technical assistance has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire high-end troubleshooting capability and to refine online access technology to solve IT problems quickly while eliminating the expense and lost productivity associated with in-person service visits.

Even if your Adelaide organization relies on a regular freelance consultant or maintains a full time organization that know how to handle typical computer issues, Progent’s Microsoft certified consultants are available to provide an easy and seamless virtual extension of your on-site resources for situations when your regular IT support personnel either lack the availability or the knowledge to deal with sudden network emergencies or especially complicated integration projects.

Details of Progent's Online Computer Services for Adelaide South Australia
Progent's online support, remote troubleshooting, network security expertise, and system administration services give offices in Adelaide South Australia unparalleled leverage for your support investment. Whether you need occasional phone support and Internet-based network repair or ongoing Help Desk services and network management, Progent's professionals can provide your organization enterprise-level network support while allowing you to avoid the cost and administration overhead of maintaining a large internal IT staff. Highlights of Progent's online help program include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's staff size, depth of IT knowledge, refined support software, and understanding of corporate IT allow offices to escape the limitations associated with excessive dependence on smaller service organizations, independent freelance consultants, or limited internal resources.

Progent stands out by offering:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry experience, at the forefront of IT support, executing a broad range of IT projects for a large array of clients. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support personnel. This means that you get not only world-class technical skills, but also a consultant with field-tested approaches for using computer knowledge to repair actual network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-premises visits per minute. Consequently, you are billed only for delivered services. Progent does not demand a higher rate for after-hours or priority service, and within California or in regions where Progent offers on-site support, Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent applies no startup charge and asks no retainer for services provided during normal working hours. Many service firms impose large minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids big invoices for fast fixes so you won't be forced to allow less critical problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to deal with technical issues that are within their comfort zone, Progent is able to concentrate on providing high-value services where Progent has few competitors. Companies who work with familiar independent service providers or who maintain in-house support personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, protected, and efficient.

  • 24x7 Network Monitoring with MS Operations Manager
    Progent is one of the only IT service companies to offer round-the-clock remote monitoring services powered by MS System Center Operations Manager. Microsoft System Center Operations Manager causes your computer support to be proactive instead of reactive. By anticipating potential issues before they cause lost productivity, system monitoring can save your information network from stressful and costly availability losses.
How Does My Business Start Receiving Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, go to Immediate Technical Support.



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    Cisco Unified Communications Manager (Unified CM), previously named CallManager, acts as the center of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with applications such as Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and affordable online and onsite support to help organizations of any size to create and maintain Unified CM environments by providing Unified Communications Manager configuration and technical support services that deliver optimum productivity. Progent can help with any facet of CUCM configuration and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE support, creating Cisco UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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    Meraki Dashboard Information Technology Consulting

    Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and support services to assist your organization to design, configure, administer, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's experts can also assist you to plan and implement hybrid networks that integrate on-premises and cloud-hosted services and that provide easy access, advanced security, streamlined management, and dependable operation for all your mobile and desktop devices.

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    Application Publishing with ISA Server 2006 provides more control over intranet applications while enabling increased efficiency by making these resources available to authorized remote or mobile users. Internet Security and Acceleration Server helps guard business applications, services, and information across all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can show you how to plan, install, configure, and maintain ISA Server 2006 on your system so your company benefits from a highly functional and economical balance of security, productivity, and performance.

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    Progent can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to unify identity and access services across on-premises and Azure resources.

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.

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    Spotlight and Outlook for Mac Remote Consulting

    Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Mac users can work closely with teammates who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and send email, examine the Exchange global address list, import addresses, synchronize calendars, and invite people to meetings with your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage training.

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  • Microsoft Exchange 2016 Migration Planning Computer Engineer Microsoft Exchange 2016 Upgrade Remote Troubleshooting
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    • Network Consultant Exchange 2019 Disaster Recovery
    Exchange 2019 Compliance Network Engineer

    Progent can help your organization in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.

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    Progent’s Wireless Consulting Services provide a convenient, affordable way for businesses of all sizes to integrate, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Cisco and Microsoft Certified Expert Microsoft Azure hybrid cloud solutions Consult

    Progent can assist small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to manage Apple iOS devices and Android smartphones and tablets.

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    Progent’s Shared Help Desk service allows your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the leading shared professional services automation platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

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    Technical Support Services Exchange 2019 Cloud Voicemail

    Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook.

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    VPN Technical Consultant

    Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to evolve with your growing business needs. Progent’s Cisco-Certified network consultants support Cisco’s complete family of hardware and software aimed at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.

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    Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and protect your network, assist with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    • VPN Troubleshooting
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    Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s complete line of products targeted at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and accounting from a graphical Web interface.

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    • Microsoft Consulting Part Time Job
    Microsoft Certified Professional Open Positions

    Progent wants to find full-time, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network consultants with Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security credentials; and advanced system architecture consultants with a background in mobile access, wireless networking, fault tolerance, business continuity, data protection, and virtual servers. Progent also is hiring employees who can join our team of desktop service technicians and off-site troubleshooting professionals. In addition, We are seeking experienced administrators able to perform productively in Progent's high-growth, virtual office environment.

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    • Cisco Upgrade
    Cisco CCIE Online Server Consultant

    Progent's CCIE-certified network infrastructure consultants have extensive experience assisting Internet Service Providers to architect, implement, administer, tune, and debug high-availability, extensible connectivity solutions suitable for public networks.

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    Microsoft and Mac Desktop Software Consulting Firm

    Progent offers a wide range of cost-effective consulting and support services to assist your company to install, integrate, troubleshoot, and administer workstations and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online help for single computers or laptops or help you to design and implement a large-scale rollout of new or updated OS software and business applications. Progent can also supply engineers and technicians to help your company to plan for and complete a site relocation or consolidation organized to cause minimal interruption to your productivity.

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    Progent can provide a variety of low-cost remote and on-premises consulting services to help your business to configure, manage, and troubleshoot desktops and mobile devices powered by Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.

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    MSP360 Ultimate Backup Consultant

    Progent can assist your company to design, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file or image-based backup/restore for VMs and physical machines, works with all leading public clouds, and allows businesses to create a backup solution with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss resulting from human mistakes, computer errors, ill-intentioned insiders, and malware assaults such as ransomware.

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    • SharePoint Specialist
    SharePoint Portal Server Network Consultant

    Progent’s Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for efficiently coordinating people, teams and data. SharePoint Server provides a common location for your workers or customers to access, manage, share and interact with useful data, documents, and software and to communicate with one another. SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they’ve created in a way that makes data convenient to locate, download and re-use. Progent's SharePoint experts can assist your organization to manage your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    24 Hour Small Office Server Support Small Business

    Progent is a leading innovator in economically delivering world-class network help to small companies. Progent's achievement in addressing the network service needs of the historically underserved small business sector is the cumulative result of major technical and operational breakthroughs that have eliminated a great deal of the traditional costs out of managing network service, injected unprecedented professional expertise into the IT service system, and dramatically streamlined the repair cycle.

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    Progent’s Disaster Recovery/Business Continuity specialists have in-depth experience assisting small and mid-size organizations to minimize system downtime by offering cost-effective remote consulting for disaster recovery/business continuity planning, high-availability network architecture, data backup and restore systems, and transparent maintenance. Progent’s business continuity experts can help you to develop and test a sensible business continuity plan that matches your business goals and IT budget. Progent’s disaster recovery engineers can help you to design, deploy, and manage resilient technologies including non-stop Internet access, virtualization, clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.

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    The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your legacy PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and repair a system-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit applications which you want to keep plus the latest 64-bit versions of applications you plan to install.

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  • Urgent Exchange 2007 On-site Support Exchange 2007 Server Consulting
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    • Juniper SSG5 Router Cybersecurity Tech Services
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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    • Apple MobileMe Remote Troubleshooting
    Specialist iPad

    Progent's consultants offer Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad management, or migrating to iCloud. For business networks based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, integrating and supporting a network environment that is available, secure, efficient and aligned with your company's business goals.

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