UNIX and Linux Support
Adelaide Enterprise and Small Business Information Network Systems
For small and midsize companies located in Adelaide South Australia, Progent provides help for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has delivered online support to businesses in all 50 states in the U.S. (See Progent's customer testimonials). In addition, Progent can furnish the expertise of CCIE-qualified engineers for complex connectivity problems, plus the services of CISSP-certified security engineers to handle high-level security design and disaster recovery planning.
Progent's online support services offer excellent value because they have the practical background and the advanced tools to resolve most information system problems quickly. This lowers direct costs since solutions take up fewer chargeable minutes. Online support also eliminates the expense of sending a consultant to your office. Your company saves even more in incidental costs by reducing or avoiding network outages and associated losses resulting from business discontinuity, upset customers and vendors, idle employees, and de-focused executives.
Progent's billing model for remote help is designed to get the most out of your IT service dollar. Progent bills on a per-minute basis for telephone-based consulting, so you are charged only for the services that you receive. In contrast to typical online service companies, Progent requires no startup surcharge or minimum fees. Progent's per-minute granularity and simple model for billing prevent situations where fast fixes somehow turn into big invoices. Progent's skill at handling technical issues quickly results in your company spending less cash.
Progent's Remote Service Tools
Through years of experience, Progent has developed a collection of optimized tools and field-proven processes that permit the highest degree of effectiveness for remote engineering help and troubleshooting for small business information networks. Progent provides secure VPN support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN technology permits the experts of Progent's online support team to link to your company's network without violating network security.
Progent's sophisticated customer support reporting application keeps detailed documentation for all service that Progent's clients have been provided. Progent's staff service personnel have access to the specifics of assistance provided to every Progent customer by every engineer. This archive of trouble tickets and solutions is structured as a quickly retrievable proprietary database that permits Progent's online technical experts to communicate their experiences company-wide to ensure that the value of Progent's support improves daily. Progent's high-level accreditations and close associations with important vendors such as Cisco and Microsoft permit access to other massive support databases and permit priority access to vendors' internal support staff so Progent's remote service specialists are able to arrive at the most efficient solutions in the least time.
Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To get started with Progent's remote support in Adelaide South Australia or to learn additional information about Progent's online support options, contact Progent at
Phone-based Technical Support Services Provided by Progent
Progent's remote technical support professionals have advanced credentials in a comprehensive set of technologies. This wide range of technical skills allows Progent's engineers to manage virtually any problem that may crop up in a small business network. Credentials held by Progent consultants in UNIX-family technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, CCDA and CCDP.
To support companies with multi-operating system environments, Progent also offers the support of engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.
Online technical support services Offered by Progent to companies in Adelaide include:
-
UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote consulting services cover a broad range of information technology including network architecture, messaging systems, system and operational security, UNIX and Microsoft Windows coexistence, VMware products for server hardware consolidation and simplified administration, and migration from older applications to the latest Windows or Linux-powered solutions. Progent's team-oriented methodology for resolving network problems promotes fast escalation, when required, to consultants with task-relevant expertise to handle complex scenarios. This expedites repair of urgent problems, minimizes network downtime, and lowers service expense.Progent's UNIX and Linux consultants can provide urgent phone-based help for resolving anomalies within UNIX/Linux networks based on popular derivatives of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
-
Talk to a Cisco CCIE for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the top recognition for networking consultants, and validates a consultant's networking knowledge at the master level. CCIEs can resolve the most stubborn issues surrounding network design, installation, administration, security, and problem solving. Cisco CCIEs work with the highest priority with Cisco's in-house product support engineers in analyzing anomalies with Cisco IOS Software network management utilities and coming up with workarounds or locating software updates. CCIEs provide excellent value because their deep experience permits them to find solutions for even the most difficult problems rapidly. In common instances, less experienced engineers can wrestle for hours or days with identical problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few support firms make Cisco-qualified CCIEs available to support small and mid-size companies. Progent offers fast telephone access to a CCIE so you can receive timely support for severe network issues that are hurting worker productivity but are outside the scope of your ordinary computer maintenance resources. Progent's Cisco CCIE consultants can tie into your computer system using sophisticated on-line support tools to perform fast, secure, and affordable diagnosis and remediation.
Progent's Cisco-qualified CCIEs offer expertise in the complete line of Cisco's top-selling selection of infrastructure appliances such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst family switches, plus VPN technology.
-
Authorized Microsoft Windows Expertise
Progent's Microsoft-premier online service experts can provide computer system problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can help your company with a wide range of technology support services including Microsoft Windows Server 2022 planning and migration support,
Microsoft Windows Server 2019 consulting,
Microsoft Windows Server 2016 migration and hybrid cloud consulting,
Windows Server 2012 R2 maintenance,
Windows Server 2008 R2 migration (help, assistance,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration consulting services,
SharePoint Server 2019 planning and integration, Microsoft Teams planning and integration, Skype for Business migration consulting, Microsoft Lync Server management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a full range of online desktop services such as Microsoft Windows 11 migration help and planning and implementing Microsoft 365 cloud environments for Windows desktops.
-
CISSP, ISSAP, and CISM Certified Network Security Engineers
Progent's accredited CISM and CISSP security consultants offer a range of system protection solutions that can strengthen the immunity of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows environment against assaults or assist your company to recover quickly after a damaging breach. Security consulting services offered by Progent cover comprehensive network security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Hydra; rapid cleanup after malicious assaults; installing firewalls; designing secure techniques for off-site and mobile connectivity; defending your messaging system from viruses, spam and directory harvest attacks; and initiating 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote support to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid network models that combine on-premises resources as well as public cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud migration support services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than 20 years of background providing high-level consulting support online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Progent can provide the skills of world-class remote consulting experts for special projects that small companies frequently need. Billing rates for ongoing development or consulting tasks are determined according to the level of expertise of the engineers involved. Progent's background in these special fields of information technology allows clients to complete major initiatives within budget and on schedule. Progent's project-based remote consulting solutions include:
-
Help Desk Call Center Services
Progent's Help Desk Call Center support programs for small organizations with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Call Center support services are designed for smaller companies who don't have the money or time to support an internal Call Center but who require fast access to a reliable Help Desk with professional telephone assistance as well as the available expertise to escalate complex tasks to advanced engineers.Progent's shared Help Desk services allow your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative service desk solution based on the leading professional services automation platform for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Call Center consulting services can aid you in creating an efficient new Help Desk Call Center or revamping your current organization, identifying or enhancing Call Center application software to address the unique demands of your company, or adding occasional online personnel to work with your internal Call Center resources to deal with high-demand events such as software transitions, major updates, or rolling out new business software.
Progent's Help Desk staff of veteran information technology professionals provides your workers in Adelaide South Australia quick communication with a large network service resource with substantial background providing telephone-based consulting and remote repair service for IT systems powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Call Center the reputation as a crucial enabler of business productivity, and Progent's policy is to resolve rather than merely record network problems.
-
Applications Services: Training, Programming, and Integration
Progent's Applications Consulting Team provides online professional engineering expertise and education in special application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting, custom development, and education for popular Microsoft applications such as CRM, MS Office Project, Word, and MS Office Excel. To read additional information on Progent's expertise, custom development, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.Progent's Mac consultants can support the artistic aspect of Macintosh environments by delivering remote consulting support and training in graphics, sound, and motion video. Progent's consultants can provide assistance in a large selection of Mac creative tools such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production lab.
Remote Network and Server Monitoring Support
Progent offers businesses in Adelaide South Australia online computer system monitoring support based on MS System Center Operations Manager network monitoring and reporting, enhanced by Progent to fit your environment so your network maintenance is proactive rather than reactive. By detecting looming issues before they evolve into downtime, proactive monitoring can head off disruptive and expensive information system failures. Progent can also utilize system monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or environments powered by a variety of OS platforms.
To get in touch with Progent about emergency remote support with UNIX/Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Emergency Online Help, telephone
An index of content::
Consulting Services Ekahau Insights Wi-Fi Network Troubleshooting
Ekahau Wi-Fi Site Validation Remote Support Services
Progent's Ekahau-certified Wi-Fi network design experts can help you to design, implement, enhance, manage and debug a Wi-Fi solution customized for your facilities. Progent can provide remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for monitoring the performance of multiple Wi-Fi networks.
Lync Server 2013 Edge Server Pool Consultant Services
Technology Professional Microsoft Lync Presence
Lync Server 2013, now called Skype for Business, enables organizations of any size to create a centrally managed and secure communications environment that permits a BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and mobile devices. Progent's certified Lync 2013 experts and system integrators can help your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.
Teleworker Conferencing Technology Consulting
Telecommuter Video Conferencing Online Support Services
Progent can assist small and mid-size organizations to implement and troubleshoot teleconferencing platforms to enable their remote workforce to interact efficiently with teammates and customers.
Urgent Network Management Outsourcing Consult
Managed IT Services Specialist
Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain minimal internal IT support staffs with low-cost help from enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed services include flat-rate network management costs, automation of common administrative tasks, continual absorption of the latest information technology, smooth migration from legacy technology to modern solutions, close alignment of information technology with strategic goals, access to veteran IT consultants, and freeing up management to focus on business rather than ever-changing network technology.
Biggest Cisco EWC for Catalyst 9100 AP Online Consulting
CCNP Expert Certified Catalyst 9120AX Access Point Integration
Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP experts offer economical remote and on-premises help for Catalyst Wi-Fi 6 wireless access points.
Server Monitoring Integration Services
Network Monitoring Support and Integration
Remote continuous monitoring, proactive alarms, and periodic reports are vital to maintaining the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has advanced to the point that companies of any size can get a degree of network stability that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management solutions available as economical service packages created to help you to identify and fix a most IT network issues before they get big enough to impact your business.
Private Cloud Hosting for Virtual Data Centers Consultant
Professionals ProSight Virtual Server Private Cloud Hosting
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum degree of availability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management options are built upon proven virtualization architectures that allow small and midsize businesses with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
After Hours Support Outsourcing NinjaOne Automated Desktop Monitoring
NinjaOne Desktop Monitoring Online Technical Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the health of vital devices.
Part-Time Job Telecommuting Microsoft Consultant
Home Based Network Engineering Contractor Jobs
Progent believes that a carefully architected and implemented network is a vital factor for accelerating a firm's growth, and Progent follows this philosophy in our corporate network infrastructure. Progent has built a zero-downtime virtual office network that enables Progent's staff engineers and certified contractors to deliver rapid and efficient support, collaborate easily on sophisticated jobs, and experience career and personal maturity by being part of an exciting business culture of personal drive and independence.
Codian Consulting
24/7 Professional LifeSize Video Conferencing
Progent offers access to a senior consultant with years of experience installing, managing, and enhancing immersive telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house network management team, your ISP, and your video conferencing technology supplier to assist your company maximize the business value of your video conferencing ecosystem.
Remote Support Services Failover Clustered Servers
Best Fault-tolerant Failover Clustered Servers Online Help
The cluster feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 is radically redesigned to simplify the deployment, setup, and maintenance of server clusters that offer improved levels of system dependability, security, efficiency, and flexibility. New or enhanced features include automated cluster verification, easier setup and installation, unified cluster management, redesigned cluster architecture for maximum uptime, hardened security and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company evaluate the advantages of Windows clustering, plan and implement a deployment, train your IT personnel to manage your cluster environment, provide continuing consulting and technical help services, and create and validate a disaster recovery procedure.
Online Troubleshooting Altaro VM Backup Management
Altaro VM Backup Verification Online Consulting
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises consulting services to help you to plan, deploy, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Exchange 2019 DLP Technical Consultant
Microsoft Certified Configuration Exchange 2019 Mailbox Migration
Progent can assist you in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
Firepower Services Online Support Services
On-site Technical Support ASA Firewalls
Progent's certified Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.
ransomware protection report Consult
Services Maze ransomware protection and recovery
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance consultant. The interview is designed to evaluate your company's preparedness to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information concerning your current security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that minimizes your exposure to a ransomware attack and meets your business requirements.
Online Troubleshooting Jabber
Online Support Services Cisco VoIP Phones and Jabber
Progent's Cisco VoIP phone and video IP phone experts can help you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Cisco Mobility Express Remote Support Services
Aironet 2800 Access Point Technical Support
Progent's certified wireless experts can help organizations of all sizes to design, implement, administer and repair Cisco Aironet wireless AP solutions to achieve the performance, range, capacity, expandability, security and manageability needed for seamless access between wireless and wired network infrastructure. Progent can provide affordable remote and on-premises support for legacy and new-generation 802.11ac Aironet access points and Progent can help you plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Wave 2 Wi-Fi controller On-site Support
WLAN controller Troubleshooting
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of wireless access points, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid auto-failover, and hardening security by identifying cyber threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller solutions.
Juniper SRX220 Router Security Company
Juniper SRX100 Router Firewall Configuration
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft 365 Power BI Integration Network Engineer
Microsoft 365 Planning Onsite Technical Support
Progent can help your business to understand the many subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid networks that transparently integrate local and cloud resources.
Setup and Support Exchange 2016 Migration
Microsoft Exchange Server 2016 Upgrade Technology Consulting
Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
3504 wireless controller Network Consultant
3504 wireless controller Online Help
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by limiting the impact of RF congestion, improving Wi-Fi availability with fast failover, and hardening data security by identifying threats and analyzing network traffic based on user type and location. Progent can help you to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Small Office Computer Networking
Small Office Consolidate
Progent's Microsoft and Cisco premier network consultants offer expert support for a broad array of products and technologies and can provide that assistance remotely anywhere in the U.S. or onsite in select cities across the United States and anywhere in California. Progent offers online support for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network engineers for complex network issues, plus the assistance of CISA and CISM-qualified security consultants to assist with complex security planning and troubleshooting. Progent has provided remote network support to companies in every state in the U.S.
Onsite Technical Support Tracking Service Costs
Services Documentation Engineer
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or small service firms who offer minimal documentation or specifics of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports sent by each staff member to each customer. The discipline of documenting and archiving service activity results in more efficient service and eliminates a slew of common problems such as when a support client is virtually held hostage to a consultant who refuses to let go of vital service information.
Open Now Remote Workforce Infrastructure Integration Support
Remote Workers Network Infrastructure Consulting Services
Progent can assist small and mid-size companies to design, set up and debug the network infrastructure to support remote workers.
Linux Computer Consulting
Fedora Linux On-site Technical Support
If you are producing Linux-based software on a network that has MS Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your field of strategic know-how while avoiding the constant distraction of maintaining your company information system. Through the use of smart network monitoring and by providing online and on-site assistance as your business needs it, Progent offers an economical alternative for maintaining an information system that features high dependability, security, and performance. Progent's Linux developer support offerings include full-service information technology outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, network monitoring, and Contact Center outsourcing.
Integration Dynamics 365 Business Central
Applications Consulting Dynamics 365 Business Central
Progent offers remote and on-premises configuration, migration, customization, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
MOM 2007 On-site Support
Setup and Support Comprehensive Event Management
Mid-sized companies can get all the benefits of System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier Certified IT consulting professionals. With Progent's affordably priced IT service packages, medium-size organizations can choose a simple co-sourcing package based on Operations Manager 2007 with server monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and remote service. For companies with line-of-business environments who need high availability networking, Progent offers a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide medium-size business networks enterprise-class reliability, protection and performance.
Integration Services SCSM 2016
Help and Support System Center 2016 and SSRS Reporting
Progent has over 20 years of background integrating, and supporting the key components that make up Microsoft System Center and can assist your organization to design, deploy, support, and fix your System Center solution to maximize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can assist you to upgrade to the latest version of Microsoft System Center from an older one or from another IT management solution to provide the advantages of enterprise-class deployment, management automation, security, plus infrastructure and critical application availability and performance monitoring.
Microsoft LCS Server 2007 Computer Consultant
Microsoft LCS Server Instant Messaging Computer Consulting
Microsoft Office Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade package featuring advanced security, seamless compatibility with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers lower costs and improved business efficiencies, increased worker output, and stronger IP protection. MS Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified unified communications consultants offer online and onsite support and mediation help for your Office Communications Server environment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add significant strategic value to your information network
Microsoft 365 integration with on-premises environments Technical Support
Microsoft 365 and on-premises Exchange Support and Integration
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is completed on time and within budget.
SharePoint Server 2019 Technology Consulting Services
SharePoint Portal Server Troubleshooting
Progent's Microsoft-authorized experts can show you how to evaluate the business justification for implementing Microsoft SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Server for your circumstances, offer configuration and deployment services, help you to set up Microsoft SQL Server as a back-end DBM, optimize your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint 2007, develop a comprehensive security strategy that includes portal technology, and provide troubleshooting and Help Desk services.
NetApp MetroCluster Design Specialist
Biggest NetApp MetroCluster Synchronous Replication Technology Professional
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between sites located as far as 185 miles (300km) apart. Progent's team of veteran IT consultants can assist you to plan, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to verify adherence with information assurance standards and government mandates.
Teams Services
Top Microsoft Teams session border controller Specialist
Progent can assist your business to design a migration to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Two-factor Authentication Configuration
MFA and Single Sign-on (SSO) Technology Consulting Services
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Meraki WiFi 6 Access Point IT Consulting
Open Now CCIE Certified Meraki Wave 2 AP Network Consultant
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco devices for centralized management.
CISM Security Security CIO Support and Help
Chief Information Officer Consultant Services
Progent can provide the part-time services of a seasoned CIO who can provide strategic direction to help your company pick and support IT technology to meet your present situation and that can be a firm foundation for your future growth. Progent's temporary Chief Information Officer services provide financial leverage to companies trying to maximize the impact of their network investment but who are unable or unwilling to take on one more executive-level manager to their head count. Since Progent is vendor-neutral, with a large team of engineers certified to support all leading operating systems and networking technologies plus a broad selection and business applications, Progent is in an ideal position to provide objective advice along with advanced technical support for building and maintaining information systems that fit the particular requirements of your organization.
Google GCP Cloud hybrid cloud solutions Professionals
Google GCP Cloud Storage integration Consulting Services
Progent offers affordable remote and on-premises consulting to help companies of any size to move any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and allow access to Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Microsoft Windows Network Consulting Service
Microsoft Office Consultant
Progent applies no startup fee and asks no retainer for support services delivered during normal business hours. Progent's small granularity avoids large invoices for quick fixes so you won't be forced to permit simple problems to fester.
Linux Network Monitoring, Nagios and MRTG Consultancy
Nagios for Linux Specialists
Nagios and MRTG are powerful, license-free monitoring utilities that run under Linux and can be deployed to monitor UNIX networks, Windows systems, or mixed-OS networks in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows network support engineers to track network services such as SMTP, HTTP, FTP, and PING. MRTG lets you graph the traffic through SNMP network appliances such as processors, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these utilities to tune and repair your computer network.
Database Administration Services
Oracle Database Resource Manage Professionals
Progent's expert software programmers, database designers, and program management consultants can assist large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by offering relational database architects and programmers skilled in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to integrate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with multiple web development technologies and can help businesses to build, enhance, troubleshoot, or port web applications to utilize the latest advances in web technology.
Check Point Newxt Ceneration Firewalls Protect
Check Point 1000 Firewalls Network Security Test
Progent's Check Point firewall consultants can show you how to design, integrate, and manage firewall solutions built around Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also help you support older Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.
Consulting Services MacOS and Windows
Support and Setup Apple Mac with Windows integration
Progent's support specialists in Apple OS X and Windows technology can help you combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and collaboration support. Enabling productive co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Windows products. Progent's experience in Windows and Apple consulting makes it possible to provide world class support to companies that depend on these platforms to keep their strategic edge. Progent can also help you to integrate Apple's iPhones and iPads with your Windows network.
Microsoft Virtual PC for Mac Configuration
VirtualPC for Apple Mac Engineer
For businesses with a mix of Apple Mac and Windows computers, there are two popular alternatives for using Microsoft Windows-dependent software on an Apple Mac: remote access to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a networked Windows-powered PC to use Windows software and access network resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so that you are able to use Microsoft Windows programs locally. Progent's Mac technology consultants can assist your business to manage these solutions for running Microsoft Windows software on your Macs and can also assist your company to evaluate and configure third-party solutions for Microsoft Windows PC emulation.
Select Topic: