Immediate Remote Consulting for Adelaide South Australia UNIX, Linux, or Sun Solaris NetworksFor small and midsize companies located in Adelaide South Australia, Progent provides technical support for networks based on UNIX or Linux or for networks that include a mix of UNIX and Microsoft technology. Progent has delivered remote support to companies in every state in the United States. (See Progent's customer testimonials). Progent also offers the consultation Cisco CCIE-certified engineers for complex infrastructure problems, as well as the services of CISA and CISM-certified security engineers to handle advanced security design and disaster recovery planning.

Progent's remote technical support services represent excellent leverage due to the fact that they are equipped with the practical background and the advanced technology to resolve most information system problems rapidly. This reduces immediate costs because service calls require a smaller number of chargeable consulting minutes. Online support also eliminates the cost of sending an engineer to your site. Your company benefits additionally in incidental expenses by minimizing or eliminating network outages and related losses stemming from business disruption, disgruntled customers and vendors, idle workers, and distracted management.

Progent's pricing model for remote help is designed to stretch your IT service dollar. Progent bills per minute for telephone-based assistance, so you are charged only for the services that you receive. Unlike typical online service firms, Progent asks for no service activation fee or minimum payments. Progent's one-minute granularity and simple policy for pricing eliminate scenarios where quick solutions manage to end up as major bills. Progent's penchant for handling problems efficiently translates into your business spending less cash.

Progent's Remote Support Tools
Over the years, Progent has fine tuned an arsenal of optimized technologies and field-tested methodologies that ensure the highest degree of efficiency for online engineering help and troubleshooting for small company IT systems. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN technology enables the consultants of Progent's Technical Response Center to link to your system without compromising network security.

Progent's sophisticated customer support reporting system stores extensive records of all service that Progent's clients have been provided. Progent's staff consultants have access to the history of services rendered to every client by every Progent consultant. This archive of problems and repairs is organized as an easily searchable proprietary knowledge base that permits Progent's remote technical professionals to communicate their experiences company-wide to ensure that the value of Progent's support services improves daily. Progent's high-level accreditations and close relationships with major technology companies including Cisco and Microsoft make available other vast technical support knowledge bases and allow fast response from manufacturers' internal engineering staff with the result that Progent's online service experts are able to arrive at optimal solutions promptly.

Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's remote services in Adelaide South Australia or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent need for network help, visit Immediate Urgent Support.

Online Technical Services Offered Progent
Progent's remote technical service professionals have advanced credentials in an extensive array of products and technologies. This wide range of capability permits Progent's consultants to handle almost any emergency that may occur in a small or midsize company information system. Credentials awarded to Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional, and Design Associate.

To support businesses with multi-platform networks, Progent also offers the support of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Remote support services available from Progent to customers in Adelaide include:

  • UNIX/Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote support services cover a broad spectrum of information technology including network architecture, email systems, system and process security, UNIX and Microsoft Windows integration, VMware technologies for server hardware economization and simplified management, and migration from older systems to current MS Windows or Linux-powered environments. Progent's group-based approach to resolving technical issues enables quick escalation, if necessary, to consultants with appropriate expertise to tackle complex situations. This expedites solutions of critical problems, minimizes network downtime, and cuts service expense.

    Progent's UNIX and Linux support engineers can provide emergency phone-based help for resolving anomalies affecting UNIX, Linux, or Solaris systems based on leading derivatives of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX OS
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux variants for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
    Cisco CCIE Engineers for Adelaide South AustraliaThe Cisco Certified Internetwork Expert certification is the highest recognition for network consultants, and validates an individual's network technology skills at the expert level. Cisco CCIEs can deal with the most stubborn challenges encountered in network design, deployment, management, protection, and repair. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in isolating anomalies with Cisco IOS network administration tools and developing alternate approaches or locating program updates. Cisco qualified CCIEs offer exceptional cost-effectiveness because their deep expertise permits them to find solutions for the most complex problems quickly. In common cases, less qualified engineers can wrestle for hours or days with identical tasks that a Cisco CCIE can dispose of in a few minutes. Few consulting firms make Cisco-qualified CCIEs accessible to assist small and medium sized companies. Progent can provide fast telephone contact with a Cisco CCIE so you can get timely support for complex network issues that are hurting worker efficiency but are beyond the experience of your regular IT service group or consultant. Progent's Cisco-qualified CCIE support experts can connect to your computer system by means of sophisticated on-line support tools to provide fast, safe, and economical diagnosis and remediation. Progent's CCIEs offer expertise in the entire range of Cisco's industry-leading family of networking appliances including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.

  • Authorized Windows Support
    MS Windows Expertise for Adelaide South AustraliaProgent's Microsoft-expert remote support professionals can deliver computer system problem solving and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist your company with a broad variety of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint Server 2019 design and integration, Microsoft Teams planning and integration, Skype for Business migration support, Lync Server management and Microsoft Office Communications Server upgrade, Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a broad array of online PC desktop support and troubleshooting services such as Windows 7 migration support, upgrading to 64-bit desktop software, integrating Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Certified Network Security Engineers
    CISSP Certified System Security Specialists for Adelaide South AustraliaProgent's accredited CISSP, ISSAP, and CISM security consultants offer a range of system protection solutions that can enhance the protection of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against assaults or help your company to recuperate rapidly after a damaging penetration. Security solutions available from Progent cover in depth network security audits utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick cleanup after virus and worm assaults; integrating firewalls; establishing secure mechanisms for off-site and mobile access; guarding your email system from viruses, spam and directory harvest attacks; and setting up round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online consulting to help organizations of any size integrate their networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that utilize on-premises resources along with public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of cloud integration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has more than 20 years of background providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Additional Support Services Offered by Progent
Progent can provide the services of world-class online consulting experts for contract IT projects that small businesses frequently need. Billing charges for longer-term development or consulting projects are determined based on the qualifications of the consultants involved. Progent's experience with these special areas of computer technology enables clients to execute major projects within budget and on time. Progent's special online consulting services include:
  • Help Desk Support
    Progent's Help Desk Call Center service options for small organizations with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Call Center services are a convenient solution for small organizations who don't have the resources to support an internal Help Desk but who want quick response from an effective Help Desk with professional telephone support as well as the available expertise to escalate the most challenging trouble tickets to high-level engineers.

    Progentís Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the top PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.

    Progent's Call Center consulting support can aid you in building an effective new Help Desk Call Center or enhancing your established organization, evaluating or enhancing Call Center software to handle the special demands of your corporation, or adding occasional phone support staff to supplement your existing Help Desk Call Center team during demanding scenarios like software migrations, major upgrades, or rolling out brand new business software.

    Progent's Call Center team of veteran information technology experts gives your customers in Adelaide South Australia quick communication with a dependable support resource with years of background offering telephone-based consulting and online repair service for IT systems powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Call Center perception as a significant enabler of business performance, and Progent's target is to resolve rather than just track network issues.

  • Applications Support: Training, Custom Development, and Problem Solving
    Progent's Applications Experts staff offers remote professional engineering support and training in special application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting, customization, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Excel. For more concerning Progent's expertise, custom development, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

    Progent's Mac experts can support the creative aspect of Mac systems by providing phone-based help support and training in graphics, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac creative tools including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with special procedures such as capturing or digitizing audio or video or building an audio/video post production studio.

    Online Network and Server Monitoring Support
    Progent can provide businesses in Adelaide South Australia online network and server monitoring support centered around Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your environment so that your IT support is proactive rather than reactive. By detecting possible problems before they grow into downtime, automated monitoring can ward off inconvenient and costly service failures. Progent can also assist with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows systems, or environments that incorporate a variety of OS platforms.

How Your Adelaide South Australia Company Can Contact Progent's Online Service Experts
To contact Progent about emergency remote support with UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Urgent Phone-Based Help, phone 1-800-993-9400, or visit Contact Progent.

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    Microsoft supports transparent hybrid networks that integrate Office 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.

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    Progent's certified Office and Office 365 experts can help businesses of any size to integrate Microsoft Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides quick return on investment and enables better business outcomes. Progent can assist your company to integrate Office or Office 365 applications with one another and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility issues between different versions of Microsoft Office and can provide live online training to individuals or groups.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent provides a variety of IT support bundles for small organizations. These IT outsourcing and network monitoring solutions are built around the anticipatory problem handling capabilities of Microsoft Operations Manager 2007, a next-generation server and system management product that monitors the availability, throughput, and security of your information system and identifies potential problems before they can bring down your system. With Progent's affordably priced network service programs, small organizations can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package.

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    Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.

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    Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and transmit email, search the Exchange global address list, import addresses, sync up calendars, and invite fellow workers to meetings with your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.

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    Progent has been providing SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual tasks related to your SharePoint 2013 deployment.

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    Progent offers nationwide online technical support and troubleshooting services for companies who operate macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X clients a range of services including desktop assistance, upgrading to the latest edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist you with iPhone and iPad integration and management, or moving to Apple's iCloud. Remote network consulting provides optimum return for your IT budget by preserving client efficiency and limiting the hours billed for network repair services. Advanced online support tools and skilled service specialists and engineers combine to enable Progent to solve the majority of IT problems without squandering time and expense by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISA and CISM certified security specialists to help with the toughest system problems.

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    Progent can show you how to plan and implement an efficient migration to Microsoft Dynamics GP so that you retain your information, improve your security, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize productivity interruption by designing and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business software and eCommerce solutions that work seamlessly with Dynamics GP.

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    Progent can show you how to plan, configure, manage, monitor, and troubleshoot a viable Wi-Fi LAN architecture, recommend sensible products, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to build a complete 802.11x system security plan that is well aligned with the security plan for your entire business network.

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    Progent's remote access and wireless synchronization specialists can help your business to design and configure connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work tightly with your IT network, allowing your business to improve the efficiency of your remote workers.

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  • After Hours Microsoft Computer Engineer SQL Server 2016 Stretch Database
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    Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security and compliance, high-availability, mobile computing support, plus built-in analytics and reporting. New features include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises support to assist businesses of any size to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

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    Progent's wireless IP phone configuration experts can provide online and on-premises support to help you create and administer a Cisco Wi-Fi IP phone deployment by providing integration services that range from debugging the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.

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    Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist you to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software by making it simpler to copy system images, control mobile computers, and run management utilities. In addition to advising you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define sensible processes and policies to manage handheld computers and intelligent portable communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that includes standards, processes and technologies to keep your IT network safe.

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