Immediate Phone Consulting for Adelaide South Australia UNIX or Linux NetworksFor small and midsize companies located in Adelaide South Australia, Progent offers technical support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX and Microsoft Windows technology. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (See Progent's client recommendations). Progent also can furnish the consultation CCIE-qualified network specialists for complex infrastructure issues, as well as the assistance of CISSP-certified security consultants to handle high-level security design and business continuity preparedness.

Progent's online technical support engineers offer excellent leverage because they are equipped with the real-world experience and the advanced technology to resolve the majority of information system problems rapidly. This lowers direct costs since solutions take up a smaller number of chargeable minutes. Remote help also eliminates the expense of dispatching an engineer to your location. Your organization saves even more in indirect expenses by minimizing or eliminating system downtime and associated costs stemming from business discontinuity, upset clients, idle employees, and de-focused management.

Progent's pricing policy for online help is designed to stretch your network support dollar. Progent bills by the minute for phone consulting, so you are invoiced only for the support that you receive. In contrast to many remote support organizations, Progent requires no service activation fee or minimum fees. Progent's per-minute granularity and clean policy for billing save you from situations where quick fixes somehow turn into big invoices. Progent's skill at disposing of problems quickly results in your company spending less money.

Progent's Online Service Tools
Through years of experience, Progent has refined an array of customized technologies and proven methodologies that permit the maximum degree of efficiency for remote technical support and troubleshooting for small company IT systems. Progent provides protected VPN support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN access allows the engineers of Progent's online support team to communicate with your company's system without compromising system security.

Progent's powerful technical support database system maintains comprehensive histories describing the support that Progent's clients have been provided. Progent's team engineers have the benefit of the records of assistance delivered to every customer by any consultant. This history of issues and repairs is stored as an easily exploitable internal database that allows Progent's remote technical experts to share their knowledge company-wide to ensure that the value of Progent's support grows daily. Progent's advanced accreditations and working relationships with important technology companies including Cisco and Microsoft make available other massive technical databases and allow quick response from vendors' in-house support staff with the result that Progent's remote consulting experts can arrive at the best solutions quickly.

Get Online UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To get started with Progent's remote support in Adelaide South Australia or to find out additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Emergency Support.

Online Network Support Services Offered Progent
Progent's remote consulting professionals possess credentials in a comprehensive set of technologies. This broad scope of capability permits Progent's consultants to handle practically any problem likely to crop up in a small business information system. Certifications earned by Progent support experts in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, and Design Associate.

To provide assistance to customers with multi-platform environments, Progent also offers the services of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Online support services available from Progent to companies in Adelaide include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote consulting services address a broad array of computer technology such as network architecture, messaging systems, network and operational security, UNIX and Windows integration, VMware products for server consolidation and simplified administration, and transitioning from legacy applications to current MS Windows or Linux-powered environments. Progent's team-oriented methodology for resolving technical problems promotes fast escalation, if necessary, to engineers with task-relevant expertise to handle complex scenarios. This accelerates solutions of critical problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX and Linux consultants can provide emergency remote help for diagnosing anomalies within UNIX, Linux, or Solaris networks powered by popular variants of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux variants for which Progent offers expert support include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco CCIE for Complex Infrastructure Problem Solving
    Cisco Engineers for Adelaide South AustraliaThe Cisco Certified Internetwork Expert credential is the premier recognition for network infrastructure consultants, and certifies a consultant's network technology knowledge at the expert level. Cisco CCIEs know how to resolve even the most complex issues occurring in network infrastructure planning, integration, management, security, and repair. Cisco CCIEs operate on a privileged basis with Cisco's internal engineers in isolating anomalies with IOS network management tools and developing alternate approaches or identifying program updates. CCIEs represent an excellent cost-effectiveness since their depth of expertise enables them to fix the most difficult problems rapidly. In common instances, less qualified service providers can wrestle for many hours or even days with identical tasks that a Cisco-qualified CCIE can resolve in minutes. Few consulting providers make Cisco CCIEs accessible to support small and mid-size companies. Progent can provide quick phone contact with a Cisco CCIE so your company can get urgent help for serious network infrastructure issues that are hurting business efficiency but are beyond the scope of your local computer support providers. Progent's Cisco CCIE support experts can communicate with your environment using advanced remote support tools in order to provide efficient, secure, and economical analysis and remediation. Progent's CCIEs offer assistance with all of Cisco's industry-leading selection of connectivity devices including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, protected high-speed and integrated services routers, wireless access points, Meraki cloud-managed access points, Voice over IP (VoIP) systems, Catalyst Series switches, as well as Virtual Private Network products.

  • Certified Microsoft Windows Support
    Windows Support for Adelaide South AustraliaProgent's Microsoft-expert remote service experts can deliver computer repair and IT assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of support professionals who can assist your company with a wide range of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange Server 2019 integration, MS Exchange 2016 Server migration, Exchange 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid deployment support, SharePoint Server 2019 planning and integration, Microsoft Teams integration, Microsoft Skype for Business migration support, Microsoft Lync Server integration and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online planning, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition offers a full array of remote desktop support and troubleshooting services such as Microsoft Windows 7 migration help, preparing for to 64-bit workstation software, integrating Microsoft Office 2010, and automating workstation deployment.

  • CISSP and ISSAP Certified System Security Experts
    CISSP Certified System Security Experts for Adelaide South AustraliaProgent's qualified CISSP and ISSAP network security engineers can provide a variety of system protection solutions to improve the defenses of your UNIX/Linux, Solaris, Apple Mac or Windows network against attacks or help your company to recover quickly following a serious penetration. Security support services offered by Progent cover in depth security analysis using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; quick recovery from malicious assaults; integrating firewalls; establishing secure techniques for remote and mobile connectivity; defending your email system against viruses, spam and directory harvest attacks; and initiating round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced online consulting support to help businesses of any size connect their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid network models that utilize physical IT assets along with public cloud services. To assist you to integrate public clouds with networks, Progent can provide a range of cloud integration services such as Microsoft 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has more than 20 years of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Additional Consulting Services Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract projects that small companies often request. Progent's charges for longer-term consulting projects are set based on the level of expertise of the consultants involved. Progent's experience with these special fields of information technology enables clients to execute critical projects within budget and on schedule. Progent's project-based remote consulting solutions include:
  • Call Center Services
    Progent's Help Desk Call Center programs for small and midsize organizations with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Call Center support services are intended for smaller organizations who don't have the budget to support an in-house Call Center but who need quick response from an effective Call Center with professional telephone support plus the in-depth expertise to escalate the most challenging trouble tickets to high-level engineers.

    Progent's Co-managed Help Desk services allow your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can guide you in establishing an effective new Help Desk or enhancing your established organization, identifying or enhancing Help Desk software to handle the particular requirements of your corporation, or providing temporary phone support personnel to supplement your internal Help Desk Call Center team to handle high-demand scenarios such as software migrations, major upgrades, or installing brand new applications.

    Progent's Help Desk Call Center staff of experienced network professionals offers your clients in Adelaide South Australia fast communication with a dependable support resource with substantial background providing phone consulting and online troubleshooting for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Call Center the reputation as a solid driver of company performance, and Progent's intent is to fix rather than just document network problems.

  • Applications Services: Education, Custom Programming, and Integration
    Progent's Applications Consulting Group provides remote and in-depth engineering support and training in special application areas that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting, custom programming, and training for familiar Microsoft business applications such as Microsoft CRM, Microsoft Office Project, MS Word, and Excel. To find out more about Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Mac professionals can nurture the imaginative facets of Macintosh systems by providing remote consulting support and education in graphics, audio, and video. Progent's support professionals can provide assistance in a variety of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with common jobs such as capturing or digitizing audio or video or putting together an audio/video production facility.

    Online Network and Server Monitoring Support
    Progent can provide companies in Adelaide South Australia remote network and server monitoring services centered around Microsoft Operations Manager network monitoring and reporting, adapted by Progent for your business so your computer support is proactive and automated. By spotting looming issues before they grow into network outages, remote monitoring can head off stressful and expensive network breakdowns. Progent can also utilize system monitoring utilities like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows environments, or networks that support a combination of platforms.

How Your Adelaide South Australia Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about emergency phone-based expertise with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Online Help, phone 1-800-993-9400, or refer to Contact Progent.

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    Progent's team of expert programmers, relational database architects, and program management consultants can help enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers plug expertise gaps by offering relational database architects and software programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to integrate SharePoint with additional applications such as SQL Server and Office Excel to build data-intensive intranets and portal sites. Progent also can provide experience with web development tools and can assist businesses to create, enhance, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.

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  • Microsoft SCCM 2012 Site Hierarchy Design Network Consultant
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    Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 environment to accommodate your evolving IT requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Progent offers the expertise of Microsoft-certified consultants and seasoned software developers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and define a cost-effective and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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    Progent offers national online technical support and consulting services for companies who operate macOS and OS X networks or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's experts offer Apple macOS and OS X clients a variety of IT services including desktop support, migration to the current version of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online network consulting offers optimum return for your information technology dollar by extending user productivity and limiting the hours billed for computer analysis and repair. Advanced online support utilities and skilled technicians and engineers allow Progent to handle most network issues without squandering time and money by going to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of phone help and remote network analysis. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to help you with the most difficult system problems.

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    Progent's Computer Contact Center Outsourcing Services for PC desktop technical support are intended specifically for small organizations who require immediate availability of a Help Desk Call Center with expert telephone support and effective escalation capability but who must work within a modest network support budget. Key components of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Applications Selection and Integration.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based management and world-class security for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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    Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a feature-rich but manageable information. The technical demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network consultant with hands-on background designing and building seamless, end-to-end business network solutions. Progent's Microsoft Small Business Server professionals have an average of over 10 years of background integrating business systems based on Microsoft products. This experience ensures you success in installing, administering, and repairing IT solutions that include the Microsoft SBS Server package of servers and applications.

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    Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

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  • SQL Server 2012 Reporting Services Consultant
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    Progent offers the expertise of Microsoft-certified engineers and seasoned database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery planning specialists, and certified data security professionals to assist you to assess the likely advantages of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

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    Progent's Citrix-accredited engineers can assist your company to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to design, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current XenServer deployment and help you to enhance consolidation, performance, protection, uptime, and disaster recovery.

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    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior analysis technology by SentinelOne to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a single platform to automate the entire threat progression including blocking, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.

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    Progent's seasoned solution designers and software developers can help your company to build customizations to Microsoft Dynamics GP that support the unique needs of your business while retaining the advantages of seamless Windows integration. Progent can also provide help with a selection of development tools that can be utilized to create integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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    Progent provide businesses of any size enterprise-class IT online or in-person consulting services for networks based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for companies varying in size from the small office to the worldwide enterprise.

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  • Microsoft Certified Partner Exchange 2007 Server Engineers
    Specialist Exchange 2007 Server

    Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.

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    Progent offers small and medium-size businesses overflow or fully outsourced Help Desk call center services for an at-home workforce.

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    Progent's Support for IT Service Firms lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless arm of your network consulting staff.

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    Progent's Citrix-certified experts can assist you to plan, deploy, manage, and troubleshoot a virtual application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and maintain a remote datacenter that features high availability, advanced security, and rapid recovery.

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    Progent's Microsoft certified experts provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management tool built, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Dynamics GP/Great Plains family, provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented approach you are able to purchase only the functions you currently need, with the option to expand users and increase functionality when necessary. Progent's Microsoft Dynamics GP Software consulting experts can show you how to install, customize and manage Microsoft Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP.

  • Urgent Exchange 2016 Upgrade Planning Remote Consulting Integration Microsoft Exchange Server 2016 Migration Planning
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    Progent's high availability inter-site connectivity and fault tolerant network connection consultants can help small companies achieve non-stop Interoffice connectivity via redundant networks featuring transparent failover. Progent's Cisco Certified Internetwork Experts can design and implement high-availability Inter-office networks supported by fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide affordable non-stop interoffice networking.

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