Fast Remote Technical Support for Adelaide South Australia IT Networks
Urgent Remote Support for Adelaide SystemsFor companies in Adelaide South Australia, Progent provides online help for networks based on Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier professionals have provided remote troubleshooting to companies in all 50 states in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to handle challenging networking issues, as well as the assistance of CISA and CISSP-certified security consultants to help with high-level security architecture and diagnostic issues.

Progent's remote support experts provide excellent value because they have the real-world background and are equipped with the sophisticated technology needed to resolve most information system issues quickly. Efficient support lowers direct expenses because service calls require fewer chargeable consulting minutes. Remote support also eliminates the cost of dispatching a consultant to your location. Your organization saves additionally with indirect costs by minimizing or eliminating system outages and related losses due to business discontinuity, upset clients, idle employees, and distracted management. Progent's extensive online consulting know-how is especially helpful in environments that depend on public clouds for critical network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an alternative.

Progent's pricing policy for remote support is designed to stretch your network support dollar. Progent bills by the minute for phone consulting, so you are charged just for the support that you actually get. Unlike typical online service firms, Progent requires no startup fee or minimum job duration. Progent's one-minute granularity and simple model for pricing prevent scenarios where speedy. minor solutions manage to turn into large bills. Progent's penchant for dealing with technical issues quickly means your business spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has refined a set of optimized tools and field-proven processes which allow the maximum level of effectiveness for online engineering help and troubleshooting for computer networks of any size. Progent offers protected VPN support for gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the staff of Progent's Technical Response Center to communicate with your network remotely without violating network security.

Progent's sophisticated service database system maintains detailed histories of all service that Progent's clients have received. Progent's authorized service personnel have the benefit of the records of all help rendered to every Progent customer by any consultant. This database of problems and fixes is structured as a readily retrievable internal knowledge base that enables Progent's online technical experts to share their knowledge with the whole team to ensure that the value of Progent's support services improves daily. Progent's extensive list of certifications and close relationships with key technology companies including Cisco and Microsoft make available additional extensive support knowledge bases and permit fast access to vendors' in-house support staff with the result that Progent's remote service experts are able to find the most efficient resolutions promptly.

Remote technical services available from Progent to companies in Adelaide South Australia include:

ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent provides a selection of low-cost, fixed-price services intended to allow small and mid-size businesses to utilize the same best-of-breed technology used by many of the world's leading enterprises. The ProSight series of outsourced network management services covers all key areas of information technology such as email content filtering, security and compliance, automated backup/recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based machine learning tools to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including filtering, identification, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you prove compliance with government and industry data security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate action. Progent can also help you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup/restore technology vendors to create ProSight Data Protection Services, a family of subscription-based management outsourcing plans that provide backup-as-a-service. ProSight DPS products manage and track your data backup operations and allow non-disruptive backup and rapid restoration of critical files/folders, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss resulting from hardware failures, natural calamities, fire, cyber attacks such as ransomware, human error, ill-intentioned insiders, or software bugs. Managed services in the ProSight Data Protection Services family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these fully managed backup services are best suited for your IT environment.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. Besides maximizing the protection and reliability of your IT network, Progent's patch management services permit your in-house IT staff to focus on line-of-business projects and tasks that derive maximum business value from your information network. Find out more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo authentication services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. With 2FA, when you sign into a protected application and give your password you are asked to confirm your identity via a device that only you possess and that is accessed using a separate network channel. A wide selection of out-of-band devices can be utilized as this added means of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For details about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to deliver centralized management and world-class security for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent�s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, monitor, enhance and debug their connectivity hardware such as switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent�s server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management staff and your Progent consultant so all looming issues can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to a different hosting solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you�re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to obtain an objective evaluation of the health of their network. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management. Advantages can include easier management, improved compliance with information security requirements, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance consultant. The interview is intended to help assess your company's ability either to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup/recovery system that meets your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent can provide the services of seasoned remote consulting professionals for special IT programs. Progent's charges for ongoing development or consulting projects are set according to the level of expertise of the engineers assigned. Progent's background in these special fields of computer technology allows customers to complete critical initiatives economically and on time. Progent's special online engineering services include:

  • Help Desk Support
    Progent's Help Desk support alternatives for businesses with networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk services, co-managed Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive solution that handles all facets of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progents Help Desk sharing services allow your IT organization to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progents shared Help Desk service is an advanced support solution based on the top professional services automation (PSA) platform for handling service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center team of experienced network consultants gives your clients in Adelaide South Australia immediate contact with an effective network service group with substantial background offering phone consulting and online diagnostics for networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Help Desk perception as a key driver of company performance, and Progent's intent is to resolve and not just document network issues.

  • Business Applications Support: Training, Programming, and Integration
    Progent's Applications Experts Group provides remote professional engineering expertise and education in key application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can deliver expertise, custom programming, and education for popular Microsoft business applications including CRM, MS Office Project, Office Word, and Office Excel. To learn additional information concerning Progent's consulting, programming, and education offerings, refer to Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide world-class online and on-premises support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new deployment of Microsoft System Center2, expand or tune your current one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent can deliver companies in Adelaide South Australia remote hybrid network monitoring and reporting by providing System Center Operations Manager consulting. Progent can adapt Operations Manager to suit your business so that your network maintenance is proactive and automated. By exposing looming problems before they grow into network outages, proactive monitoring can head off disruptive and expensive service crises. Progent can also provide help with server and infrastructure monitoring products like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft systems, or environments that support multiple platforms.
How Your Adelaide Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent phone-based help with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Phone-Based Support, call 1-800-993-9400, or refer to Contact Progent. For offices and new businesses in Adelaide South Australia, Progent's phone-based computer support engineers are ready to deliver professional and economical system support whenever your company requires it. More than a decade of providing remote repair services has led to Microsoft Partner status for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to fine tune remote connectivity technology to solve IT problems quickly while avoiding the cost and lost time that comes with on-premises service visits.

Even if your Adelaide organization works with a regular freelance support technician or maintains a full time IT staff that can deal with common network issues, Progent's Microsoft certified consultants are available to provide a convenient and transparent remote extension of your local resources for situations when your regular service personnel either don't have the bandwidth or the expertise to deal with sudden system crises or particularly challenging integration problems.

Features of Progent's Remote Computer Support for Adelaide South Australia
Progent's phone support, remote repair, system security consulting, and network administration services offer offices in Adelaide South Australia unparalleled leverage for your IT budget. Whether you need occasional telephone help and Internet-based network repair or ongoing Help Desk services and system administration, Progent's professionals can provide your company world class network support while permitting you to avoid the expense and hassle of carrying a large in-house IT organization. Highlights of Progent's online help services include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's head count, range of IT knowledge, fine tuned support software, and familiarity with enterprise networking allow businesses to escape the limitations of exclusive reliance on smaller service firms, individual freelance consultants, or over-stretched internal resources.

Progent adds value by providing:

  • Proven Methodology
    Progents staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional experience, at the forefront of IT service, executing a broad variety of IT tasks for a large array of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its support team. This guarantees that you get not just expert IT skills, but also a consultant with proven methods for applying computer knowledge to solve actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-premises visits per minute. Consequently, you are billed exclusively for received support. Progent does not demand a higher rate for off-hours or emergency service, and within California or in regions where Progent offers on-premises service, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no minimum fee and requires no retainer for support services provided during regular business hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick solutions so you won't be tempted to permit less critical problems to fester.

  • Complete Records of Delivered Services
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small service firms who offer scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support reports transmitted by each consultant to every client. The practice of documenting and archiving support records allows more efficient service and avoids a variety of common problems such as when a service client is effectively held hostage to a consultant who wont release the keys to the kingdom.

  • 24x7 Server Monitoring with MS Operations Manager
    Progent is one of the few IT service firms to offer 24x7 remote tracking services powered by Microsoft Operations Manager. MS Operations Manager causes your computer support to be proactive rather than reactive. By anticipating possible problems before they cause lost productivity, system monitoring can save your IT network from stressful and expensive service disruptions.
How Does Our Company Start Receiving Remote Technical Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, go to Immediate Online Support.



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    Office Web Apps for Mac IT Consulting

    Microsoft Mac Office allows Mac users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that mix Apple Macintosh with Windows computers with complete resource sharing, or environments which carefully limit sharing between Mac and Windows systems.

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  • 24/7/365 Technology Consulting Services Sun Solaris
    Computer Security Solaris

    If your business operates a Sun Solaris environment or a multi-OS network, Progent's CISM and ISSAP-premier security specialists can help your entire enterprise in a broad range of security areas including security administration procedures, security architecture and models, access management systems and methodology, applications development security, business processes security, hardware security, communications, network and web security, and disaster recovery planning. CISM, CISSP and ISSAP define the fundamental skills and worldwide standards of knowledge that network security professionals are required to possess. These accreditations give IT management the assurance that consultants who have achieved their CISM or ISSAP qualification have demonstrated the background and knowledge to deliver effective security support and engineering services.

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  • 24-Hour Adelaide-Port Adelaide Technical Support Outsource
  • Great Plains Online Support Configuration Great Plains Migration
  • ISA Server 2006 Network Consultant Urgent ISA 2006 Consultants
  • ISA Server Professionals Microsoft ISA Server Specialists
  • IT Consultants Dynamics GP Software Microsoft Financial Software Specialist
  • IT Consultants MSP360 GSuite Backup MSP360 Desktop Backup Troubleshooting
  • IT Consulting Group Microsoft Office System Microsoft Integration Company
  • Immediate Google Cloud IAM Services Google GCP Cloud solutions Consulting
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  • Instant Messaging Consulting Network Consultant VoIP
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    Top Ranked Sarbane Oxley Compliance Consultants

    For large organizations, Progent can leverage in-house IT staffs by providing extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branches, Progent can perform as a transparent nearby supplement of corporate IT management. Progents enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project planning, and top-level support for multiple location network environments powered by Enterprise Windows 2000. Progent can offer on-site consultants and specialists to assist with a site relocation or branch move, or a network architect to help with building or utilizing an Internet Data Center or co-location site.

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  • MS Office Communications Server 2007 Engineer Outsourcing Microsoft VoIP
  • MS SQL 2008 Remote Technical Support Support and Integration SQL 2008
  • MS Windows SBS Remote Technical Support Microsoft Windows Small Business Server Remote Support
  • Meraki MR84 Access Point Engineer Meraki Access Point Management Engineer
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  • Microsoft Azure AD configuration Programming Company Azure and SQL Server integration Specialist
  • Microsoft Certified Partner Wireless Security Consultant Wireless Security Consultant
  • Microsoft Certified Windows Server 2012R2 Cloud Consultant Windows Server 2012R2 Cloud Consultant Services
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  • Microsoft Dynamics GP System Migration Planning Consulting 24x7x365 Dynamics GP System Upgrade Planning Consulting
  • Microsoft Exchange Server 2013 Networking Specialist Adelaide Exchange Server 2019 Support Consultants
  • Microsoft Exchange Server Migration Consultancy 24/7 Consultants Microsoft Exchange Server 2010 Migration
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  • Microsoft SQL Server 2017 Migration Consulting Adelaide Business Computer Server Companies SQL Server 2012 Adelaide
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  • Microsoft Video Conferencing Professional Troubleshooting Office Communications Server Release 2
  • Microsoft Windows Server 2022 Azure Arc On-site Support 24 Hour Windows Server 2022 High Availability Support
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  • Microsoft and Mac Desktop IT Outsourcing Group Microsoft and Apple Mac Desktop Network Consulting Company
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  • Monitoring and Reporting IT Consultant Remote Monitoring and Reporting Specialist
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    MetroCluster Switch Integration Professionals

    NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to provide rapid, zero RPO disaster recovery between sites that are up to 300km apart from each other. Progent's roster of seasoned IT consultants can help you to plan, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning disk pools, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR solution to prove adherence with information assurance standards and regulatory requirements.

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  • Internet Security and Acceleration Server Computer Consultants
    ISA 2004 Technical Consultant

    Progent's certified ISA Server consulting experts have broad experience creating Microsoft-based security solutions for information systems with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that supports your information protection requirements without restricting your network.

  • Non-stop Network Specialists Network Load Balance Remote Troubleshooting
  • Offsite Workforce Adelaide Consulting and Support Services - Collaboration Technology Guidance Adelaide Adelaide Work from Home Employees Collaboration Systems Consultants
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  • Cisco Firepower Management IT Consulting
    Cisco Firepower 2000 Series Firewalls Online Troubleshooting

    Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to build and centrally manage IT environments that include local offices, data centers, and cloud resources.

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  • ProSight Email Guard Content Filtering Consulting Services Email Image Spam Protection Specialists
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  • Dynamics GP Migration Consultant
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    Progent has delivered support for Dynamics GP and Great Plains software for nearly two decades and Progent has provided integration, software development, education, and troubleshooting since the product's original release. Progent can provide high-level support for updating out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, test, and implement a cost-effective migration from a an outdated version of GP to the latest edition of Dynamics GP.

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  • Live Communications Server Outsourcing
    Microsoft LCS Server Instant Messaging Remote Technical Support

    MS Communications Server delivers IM and presence as part of a scalable, world-class package offering advanced protection, transparent integration with popular Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated operational efficiencies, increased individual productivity, and better IP security. Microsoft Office Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and onsite support and troubleshooting help for your Office Communications Server 2007 deployment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to plan and implement an efficient migration that will add business value to your information network

  • QTS Sacramento Internet Data Center Consulting Services QTS/Herakles Data Center Consulting
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  • Remote Employees Security Technology Consulting At Home Employees Endpoint Security Engineer
  • Remote Support Exchange 2003 Upgrade Microsoft Exchange Upgrade Configuration
  • Remote Support Navision and Dynamics NAV Dynamics 365 NAV Troubleshooting
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  • SCCM 2016 Site Hierarchy Support and Integration Expert Microsoft Certified SCCM 2016 Reporting Configuration
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    ProSight Email Guard Outbound Email Encryption Professionals

    Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based management and world-class security for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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  • Exchange 2019 DAG Consulting
    Exchange 2019 Data Loss Prevention Support and Integration

    Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.

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  • After Hours Engineers Network Testing Lab
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    The Progent Test and Training Lab at the QTS Data Center is available for piloting mission-critical applications, creating efficient migration procedures, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot environments, the lab cuts capital costs and engineering risk while keeping critical network initiatives on schedule.

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