Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Akron, Ohio businesses the services of BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or transition efficiently to a more popular smartphone platform.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, effective deployment and maintenance of BlackBerry technology has become more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small businesses frequently turn to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry environments affordably and effectively, eliminating the need for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry technology seamlessly into their business information system.
Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize mobile applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server offers companies a single and safe mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server enables mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve data consistency for applications like calendars, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange, users carrying BlackBerry handsets can have push-based access to Exchange email as well as to instant messaging-aware software through Microsoft Live Communications Server and Lync Server integration.
Progent's BlackBerry-qualified engineers can assist you to design, implement, and maintain BlackBerry BES Server so you can maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of supporting mobile workers.
Progent's Remote BlackBerry-Certified Technical Support is Fast and Affordable
For companies in Akron, Ohio who need quick and economical help from a certified BlackBerry support expert, Progent delivers efficient remote assistance from a veteran network support staff who have provided network solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)
Remote consulting services eliminates travel expense and allows consultants to resolve technical issues quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide professional support in fields such as fixing synchronization issues, configuring BlackBerry BES Server, and creating a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a broad array of issues concerning synchronization, device detection, email reconciliation, web access, mobile connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small company networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support expenses low and, by handling issues quickly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, configuring wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also help you to operate management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help your company to define and install appropriate security options.
Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Exchange Server data flow, generate, update, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.