Consulting Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most popular solutions for maintaining mobile access to messaging, calendars, web-based programs, and other critical business information. Progent can provide Akron, Ohio businesses the expertise of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has become more difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses often resort to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-qualified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry environments economically and effectively, dispensing with the necessity for an internal BlackBerry technology expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their information network.

Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and safely.

Consulting Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, Domino, or Groupwise clients to send and receive messages that stay encrypted in transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a broad variety of key management jobs ranging from smartphone configuration and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to do basic tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user and group settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help you to use BlackBerry Enterprise Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Set up and manage BES Server's high-availability infrastructure using virtual servers
  • Deploy BlackBerry devices remotely
  • Establish custom management roles
  • Monitor and analyze the overall health of your solution

Progent's Remote BlackBerry-Qualified Consulting Services is Quick and Affordable
For businesses in Akron, Ohio who want fast and affordable help from a certified BlackBerry consultant, Progent provides effective online assistance from a veteran support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's client testimonials.)

Online support eliminates travel expense and enables specialists to solve technical issues quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry solutions and can provide professional help in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can also help your company to resolve a broad array of problems concerning synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online technical assistance for small company networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs at a minimum and, by handling issues quickly, optimizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to define and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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An index of content::


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