Consulting Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were once one of the most successful solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent offers Akron, Ohio businesses support from BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or migrate efficiently to a modern smartphone solution.

As the sophistication of small business networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of BlackBerry technology has grown more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and safely.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server (BES) gives companies a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for collaborative programs like calendars, address books, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have effortless access to Exchange messages and to IM-enabled software via Microsoft Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Support

Progent's BlackBerry-premier engineers can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.

How Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned service professionals can also assist your business to troubleshoot a broad range of issues concerning synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation application installation, and Desktop Redirector.

As a leader in providing countrywide online technical assistance for small business networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support costs low and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to use management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist your company to define and install appropriate security configurations.

Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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    Configuration Manager automates software provisioning across multiple sites, streamlines compliance settings management, inventories network assets, protects against company data leakage, provides health reporting, enables secure self service, and offers a common control mechanism for managing mixed-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist your organization with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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    Progent's Sun Solaris family consulting services offer small businesses and developers assistance with managing and supporting Solaris systems that operate with Microsoft-based networks. Progent can give your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience provides you with an easy one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by combining Windows with major versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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    System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from older releases of Virtual Machine Manager, develop processes for building and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches, develop and debug PowerShell scripts, and help you evaluate the strategic business benefits of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade smoothly from older releases of VMM, develop workflows for creating and installing VMs and hosts, design high-availability scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware ESXi support.

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    Mid-sized businesses can enjoy all the advantages of Microsoft Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced network service programs, medium-size businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth system analysis, Help Desk Call Center, and online service. For companies with line-of-business environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide mid-size company information systems enterprise-class reliability, security and performance.

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