Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time among the most successful solutions for achieving location-independent access to email, calendars, web programs, and other critical business data. Progent can provide Akron, Ohio businesses the expertise of BlackBerry-premier experts who can help organizations to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the complexity of small company IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for companies of any size, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses frequently resort to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's efficient remote support capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and thoroughly.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive emails that are encrypted during wireless transit to provide maximum data protection. BES Server also simplifies a wide selection of key administrative jobs that span from BlackBerry deployment and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control client configurations with BES Server's extensive library of policies

Progent's BlackBerry-premier consultants can also help you to use BlackBerry BES Server to perform important procedures not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and manage BES Server's fault-tolerant infrastructure based on virtual servers
  • Install BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Automatically track and analyze the integrity of your solution

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network needs analysis, system design, deployment planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products meet your needs, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, processors and storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist your company to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progentís Microsoft-certified experts can provide businesses of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a central spot for your workers or customers to connect to, manage, share and interact with useful data, files, and software and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the data theyíve created in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can assist your organization to manage your existing SharePoint environment or migrate to the latest version of SharePoint.

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    Our compensation structure is based on revenue sharing, so just like being a freelance consultant, your income is entirely driven by your work effort. Some Progent support staff stress lifestyle issues and elect to consult at an easy pace, utilizing our self-determined calendar to pursue personal enthusiasms such as mountain biking, car racing, snow boarding, surfing, vacations, or sharing free time with family and acquaintances. Others take advantage of the opportunity to earn major bucks via lots of work and long hours. Progent fully encourages either side of the spectrum and everything in between.

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  • 24/7 VMware Hy7brid Cloud Consultants
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    Progent offers the support of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and hybrid cloud solutions that provide high availability, data security, and application mobility.


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