Consulting Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most popular products for maintaining location-independent access to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Akron, Ohio companies the services of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or transition smoothly to a more popular mobile solution.

As the complexity of small company networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, effective deployment and support of RIM BlackBerry technology has become more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations often turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online service delivery model, provides small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their business information system.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can track and control BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
(419) 930-5536 Toledo Network Support Services


BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to connect to Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers carrying BlackBerry handsets have effortless access to Exchange email and to instant messaging-aware software via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-premier engineers can help you design, deploy, and support BlackBerry BES Server so that you improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Professional RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver expert assistance to companies in the Akron region or throughout the state of Ohio. Progent's seasoned online consulting team has helped businesses resolve computer issues and cut support costs in each state in the U.S. and established a substantial base of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide online assistance for a broad selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition assist you to resolve a wide array of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online support for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs low and, by handling issues quickly, improves the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to define and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Help from a RIM BlackBerry-Qualified Professional
If you wish to get in touch with Progent about technical support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.



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  • Les Kent has a 35-year history of effective network integration, executive management, sales, and operations. He has shown a talent for developing sophisticated IT solutions during his time as as a system architect, software developer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and major enterprises.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.

  • BlackBerry BPS Outsourcing Firm Akron, Summit County
  • Top Quality Help and Support Small Business 100 Access Point CCNP Expert Certified Small Business 300 AP Onsite Technical Support
  • Top Quality Microsoft SQL Services Consulting Services Microsoft SQL
  • BlackBerry Smartphone Network Security Consultants Akron Ohio
  • Top Telecommuting Jobs Network Security Consultant Cisco Certified Network Consulting Career Akron, Summit County

  • iPhone and SharePoint integration IT Consulting
    Remote iPhone ActiveSync Technology Consulting

    Progent can provide affordable online assistance to assist your business to design, deploy, and fix any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote or on-premises training to help manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your IT system.

  • UNIX IT Specialists OpenBSD Data Recovery
  • Urgent CISA Certified Security Expert Professional Small Office 24/7 Small Office Remote Troubleshooting

  • SQL Server 2017 Development IT Consultants
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    Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and carry out a smooth migration from your current SQL Server deployment to SQL Server 2017.

  • Urgent ProSight Private Cloud Services Consultancy 24 Hour ProSight Small Business Private Clouds Consult

  • Cybersecurity Audit Consultancy
    24-Hour CISA Certified Cybersecurity Audit Consultancy

    The CISA credential is a recognized achievement that signifies mastery in IS security audit and control. Certified by ANSI, the CISA accreditation requires that consultants pass an extensive test given by the ISACA international professional association. Progent offers the services of a CISA-Certified Cybersecurity audit consultant trained to assist companies in the areas of information systems audit services, IT enforcement, systems and infrastructure lifecycle, information technology support, protection of data resources, and business continuity planning.

  • Windows PC Simulation on Apple macOS IT Consultant Windows Desktop Simulation on macOS Network Consulting
  • Windows Server 2008 R2 Online Troubleshooting Windows 2008 R2 Remote Technical Support
  • Windows Server 2012 Network Management Services Akron Tech Expert Windows Server 2016 Summit County Ohio
  • Windows Server 2012 R2 Active Directory Engineers Windows Server 2012R2 Multitenancy Remote Technical Support
  • Windows Server 2012 R2 Cloud Consultant Services Windows Server 2012 R2 Active Directory Professionals
  • Windows Server 2016 Hybrid Integration Computer Consulting Windows Server 2016 Software Load Balancing Professionals
  • Windows Server Essentials Server Backup Consult Consultant Services Windows Server Essentials and Exchange
  • Work At Home Job Recruiter Home Based Microsoft Consultant Home Based Network Engineering Freelancing Job
  • Work at Home Employees Consulting and Support Services near Akron - IP Voice Technology Consulting Experts Akron Ohio Top Ranked Akron Remote Workers IP Voice Technology Assistance Akron, Summit County

  • SCDPM 2012 Troubleshooting Computer Consultant
    SCDPM 2012 and Exchange Online Consulting

    Progent's Microsoft-certified consultants can provide online or in-person support to assist businesses of any size to design, implement, administer, and repair a backup/restore system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing especially stubborn problems, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

  • BlackBerry BES Server Online Troubleshooting Akron
  • iPhone and SQL Server integration Onsite Technical Support iPhone and SQL Server integration Network Engineer
  • Networking Company BlackBerry BES Server Akron, OH
  • information Systems Audit Juniper SRX Series Gateway Juniper SRX Series Router Information Technology Consulting
  • macOS Remote Engineer Mac Remote Technology Professional
  • ransomware recovery strategies Consult ransomware recovery Consultant

  • SonicWall PRO Firewall Support
    SonicWall TZ300 Firewall IT Services

    Progent's certified SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete network protection solution and build protection into your corporate practices.

  • wireless LAN controller Technology Consulting CCDP Certified 8540 wireless controller Support and Help

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