Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most successful products for achieving mobile connectivity to email, calendars, web-based programs, and other vital business information. Progent can provide Akron, Ohio businesses the expertise of BlackBerry-premier experts who can help businesses to maintain existing BlackBerry environments or migrate smoothly to a current mobile platform.
As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses frequently turn to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry environments economically and effectively, doing away with the requirement for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, coupled with Progent's efficient remote support model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
Progent locations in Ohio State
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to access Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs such a calendars, contact lists, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, users with BlackBerry handsets can have push-based connectivity with Exchange messages as well as to instant messaging-capable software via Microsoft Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can assist you to plan, deploy, and support BlackBerry BES Server so that you improve the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
Expert BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available online to provide prompt technical help to businesses in the Akron area or anywhere in Ohio. Progent's seasoned online technical support experts have helped IT organizations solve network problems and cut support expenses in every state in the United States and established a large base of satisfied clients. (See Progent's customer testimonials.)
Progent can provide online help for a wide selection of issues associated with BlackBerry products including synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and install sensible security options.
Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, system design, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration model and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software editions, server hardware and mass storage, network design, and application set up.
To maximize system protection, Progent's BlackBerry consultant can assist your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.