Wireless Expertise
Akron, Ohio Small and Midsize Business Networks
RIM BlackBerry Consulting and Tech Support
Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular products for maintaining anytime-anywhere access to email, scheduling, web-based programs, and other critical business information. Progent offers Akron, Ohio companies support from BlackBerry-premier experts who can help organizations to maintain their BlackBerry environments or migrate efficiently to a more popular smartphone solution.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has become more challenging. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses frequently turn to outside support professionals who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry environments affordably and efficiently, dispensing with the need for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their information network.
Progent's consultants can help you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management support, and Exchange Server setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to track and control BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry BES Server offers companies a centralized and secure source for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications such a calendars, address books, to-do lists, IM, and specialized business programs. Due to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email as well as to IM-capable software via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can help you design, deploy, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.
Expert BlackBerry Technical Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to deliver prompt technical help to businesses in the Akron region or throughout Ohio. Progent's seasoned online consulting experts have helped IT organizations solve network problems and cut IT service expenses in every state in the U.S. and built a large following of satisfied clients. (See Progent's customer testimonials.)
Progent offers remote assistance for a wide array of technologies related to BlackBerry products such as wireless synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, solution architecture, roll-out strategy and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and equipment match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software editions, processors and storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry expert can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry environment.
Contact Progent for Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about professional expertise for BlackBerry wireless technology, phone
An index of content::
Windows 11 Wigets Online Support
After Hours Onsite Technical Support Windows 11 and TCP
Progent's Windows 11 consulting experts offer a variety of services for Windows 11 such as cloud integration, mobile management, teleworker connectivity, data and identity security, automated deployment, and Help Desk support.
ProSight Phishing Defense Consulting
ProSight Ransomware Recovery IT Consultants
Progent's ProSight Active Security Monitoring (ASM) incorporates next generation behavior machine learning technology from SentinelOne to defend endpoint devices and servers and VMs against known as well as zero-day ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Anti-Virus Support
Largest Anti-Virus Installation support
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by providing constantly improved spam and virus filtering, policy management, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outbound email testing to let you repair your email environment and define and enforce company security policy.
24 Hour Microsoft LCS Server IM Consultant
After Hours Microsoft Live Communications Server Technology Professional
Microsoft Office Communications Server provides IM and Real Presence in a scalable, enterprise-grade solution featuring enhanced protection, seamless integration with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, enhanced worker productivity, and stronger IP protection with this simple-to-manage, highly available IM platform. Successful implementations of Office Communications Server require extensive planning and thought before installation. Progent's Microsoft-certified professionals can provide the expertise necessary to realize all the benefits of Microsoft Office Communications Server throughout your entire organization.
Recruit Cisco Consultant Openings
Network Consultants Remote Support Jobs
Progent is hiring a variety of on-staff employees such as solutions-driven MCSEs; system experts who have Cisco CCNP or CCIE credentials; and consultants for advanced system architecture with experience in mobile connectivity, wireless networking, non-stop environments, business continuity solutions, data preservation, and virtual servers. Progent is also seeking workstation support experts, remote troubleshooting professionals, and CISSP or CISM certified security consultants. Progent is also hiring veteran managers who can operate effectively in Progent's high-growth, virtual office environment. Progent contracts freelance professionals who have in-depth expertise and working background in important information technology areas outside our main service focus. Progent's Experts Group hires contractors who offer advice and programming services for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft operating systems such as Linux, Macintosh, or Sun, or offer expert skills in areas such as telecommunications, web site design, EDI, eCommerce, or dbm programming. Independent consultants premier by us cooperate with Progent's full-time professionals to deliver comprehensive solutions for small and midsize business networks.
Microsoft Dynamics GP System Upgrade Professionals
Dynamics GP Upgrade Planning Services
Progent has supported Dynamics GP and Great Plains ERP software for more than 20 years and Progent has provided system integration, customization, education, and debugging since the platform's debut. Progent can provide high-level support for updating legacy Dynamics GP ERP systems. Progent can help you to design, pilot, and carry out an efficient upgrade from a a legacy version to the latest release of Dynamics GP.
SQL Server Integration
Microsoft SQL Consultancy
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals and information workers, lessening the difficulty of creating, integrating, managing, and accessing enterprise data and analytical programs in environments ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and wide knowledge in designing and deploying information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Microsoft Exchange Server 2010 Upgrade Consultancy
Technology Professional Exchange 2003 to Exchange 2010 Upgrade
Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to implement your migration to Microsoft Exchange Server 2010, generate extensive documentation of your new messaging system, train your IT team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and provide ongoing management services and technical support. Progent can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
ProSight Remote Monitoring and Reporting Consulting Services
Remote Support ProSight Remote Desktop Management
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent consultant so any looming issues can be addressed before they have a chance to impact productivity.
Exchange Server 2000 Upgrade Network Consulting
24-7 Exchange Server 2000 Support and Integration
Progent is among the most experienced IT consulting companies for designing email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies receive the full advantages of Microsoft Exchange 2000 for typical situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Exchange Server 2003 On-site Technical Support
Remote Technical Support Exchange Server 2003
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Windows Server 2000 Upgrade
24x7 Windows 2000 IT Services
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2000 Servers and can simplify system administration, provide tech support and repair, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in setting up test installations to reduce the obstacles associated with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
Technical Support Microsoft SQL Server
Developer Microsoft T-SQL
Progent's Microsoft-certified SQL Server developers and database administrators offer online expertise to help businesses of any size to build, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants offer support for any facet of application development in solutions that can include small office databases to VLDB applications and data warehousing.
Consulting Microsoft Dynamics GP System Migration
Dynamics GP Update Planning Services
Progent's consultants have supported Dynamics GP and Great Plains ERP software for over two decades and Progent has provided system integration, software development, education, and troubleshooting services since the platform's debut. Progent offers high-level expertise for upgrading out of date Dynamics GP deployments. Progent can assist your business to plan, validate, and implement an efficient upgrade from a a legacy version of GP to the current release of Dynamics GP.
wireless VoIP phone integration Technology Consulting Services
After Hours wireless IP phone upgrades Remote Support
Cisco's wireless VoIP phones are hardened wireless devices designed for professionals who are mobile within campus, warehouse, health-care or other venues where management requires user endpoints that provide more administrative control, security and ruggedness than is possible with the BYOD mode of workplace communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune numerous key pieces of your Wi-Fi infrastructure including APs, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide online and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by providing services that range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Microsoft Office Word Professionals
24/7 Office Word Consulting Services
Progent's Office Word and Microsoft 365 Word consultants offer a broad range of economical remote support services to help you to manage your legacy Microsoft Word environment or assist you to move to a current version of Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility issues between different releases of Word, interfacing Word with other Office apps like Excel and Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and remote training sessions tailored for individuals or groups.
24/7 MSP360 Exchange Mailbox Backup Help and Support
MSP360 SQL Backup Computer Consultants
Progent can help you to create, deploy and administer a backup solution built around MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent offers end-to-end monitoring and management to prevent data loss resulting from user mistakes, computer error, ill-intentioned insiders, and external attacks such as ransomware.
Private Cloud Virtual Datacenter Hosting Consultancy
Private Cloud Virtual Datacenter Hosting Professionals
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's servers in an environment that delivers the highest degree of availability and scalability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting services are built upon mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.
24-Hour ProSight ESP Behavior-based Security Professionals
ProSight ESP Behavior-based Security Professional
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware.
Computer Consultants Windows Server 2022 Windows Admin Center
Windows Server 2022 with Linux Support
Progent's Microsoft-certified Windows Server 2022 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Offsite Workers Helpdesk Services Remote Troubleshooting
Online Consulting Offsite Workers Helpdesk
Progent can provide small and mid-size businesses supplemental or comprehensive Help Desk services for an offsite workforce.
Microsoft and Apple Mac Desktop Network Admin Companies
PC Desktop Configure
Progent can provide a variety of affordable online and onsite support services to help your business to install, administer, and debug desktops and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
24 Hour Consulting Services macOS Phone-based
Immediate macOS Configuration Consult
Progent offers national online technical support and consulting services for companies that operate Apple macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X clients a range of services such as desktop support, upgrading to the current version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Online IT help offers maximum return for your IT dollar by protecting user efficiency and limiting the time charged for network analysis and repair. Advanced online access technology and skilled service specialists and consultants combine to enable Progent to handle most network issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA premier security specialists to assist with the toughest network issues.
Network Consultant ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting Remote Infrastructure Monitoring Consultant Services
ProSight Reporting is an expanding suite of real-time reporting utilities created to work with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Ransomware Cleanup Professional
WannaCry Ransomware Removal Consultant Services
Progent's certified security and compliance consultants can provide security evaluations of company-wide security to determine your organization's cybersecurity profile compliance with recognized international cybersecurity standards. Progent offers subscription-based managed services for security monitoring and response, on-demand network-wide security audits, and targeted security assessments for specific areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's qualified security experts can also conduct extensive security tests to validate your company's compliance with important industry security standards such as FISMA, PCI, and ISO.
Professional Private Cloud Virtual Datacenter Hosting
Technology Professional ProSight Virtual Hosting
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of benefits including lower capital costs, savings on operational costs, better executive focus, world-class protection, enhanced availability, and regulatory compliance.
Consulting Support for Network Service Firms Computer Engineer
Top Quality IT Services for Service Providers Professionals
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting experts while retaining your own service brand as a transparent extension of your network consulting staff.
Consultant SentinelOne Singularity Complete Reseller
Consulting Services SentinelOne Behavior-based Virus Detection
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to deliver cutting-edge endpoint detection and response.
Emergency Egregor ransomware recovery Specialist
ransomware cleanup and recovery Specialists
Progent's experienced ransomware recovery experts can help you to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Microsoft SQL Server 2016 and Power BI Online Support Services
SQL Server 2016 PolyBase Integration
SQL Server 2016 offers significant improvements in performance, capacity, security and compliance, high-availability, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist organizations of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Hornetsecurity Altaro M365 Teams Chat Backup Online Technical Support
24 Hour Altaro 365 Total Backup Online Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Exchange 2013 Integration Consultants
Exchange 2013 Disaster Recovery Support Outsourcing
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Exchange 2010 and delivers important innovations plus a revamped structure. These enhancements favorably impact key IT areas like ease of administration, availability, security, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange 2013.
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