Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once among the most successful products for achieving mobile connectivity to messaging, scheduling, web applications, and other vital business information. Progent offers Akron, Ohio companies the services of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry deployments or migrate smoothly to a modern mobile platform.
As the sophistication of small business networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for companies of any size, effective deployment and support of RIM BlackBerry solutions has become more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations often resort to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, gives small businesses an affordable solution for incorporating BlackBerry technology productively into their IT network.
Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to monitor and support BlackBerry devices across your company, define security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to connect to Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs like schedules, address books, to-do lists, IM, and custom business programs. Thanks to BlackBerry BES Server integration with Exchange, users with BlackBerry smartphones have push-based connectivity with Exchange messages as well as to instant messaging-aware applications via Microsoft Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can help you design, deploy, and maintain BlackBerry BES Server so you can maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.
Expert BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are available remotely to deliver prompt technical help to businesses in the Akron region or throughout the state of Ohio. Progent's experienced remote technical support experts have helped businesses solve network problems and reduce IT service expenses in each state in the United States and established a large base of satisfied customers. (Refer to Progent's customer testimonials.)
Progent can provide online help for a wide selection of technologies related to RIM BlackBerry products such as synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to select and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement access control lists, control Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements analysis, solution architecture, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and physical components match your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, server hardware and mass storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry-certified expert can help your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Qualified Expert
To contact Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.