Consulting Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time among the most popular products for maintaining mobile connectivity to email, scheduling, web-based applications, and other vital business data. Progent offers Akron, Ohio companies the expertise of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or migrate efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for organizations of any size, successful deployment and support of RIM BlackBerry technology has become more challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small companies an economical solution for incorporating BlackBerry technology productively into their business information network.

Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.

Integration Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, Domino, or Novell GroupWise users to transmit and receive messages that are encrypted during wireless transit to provide optimum security. BlackBerry Enterprise Server also simplifies a broad variety of key management jobs ranging from smartphone setup and updates to wireless security and fault tolerance.

BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can assist you to use BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Manage client configurations with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability infrastructure based on virtual servers
  • Deploy BlackBerry devices wirelessly
  • Set specialized management roles
  • Automatically track and report on the health of your system

Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's certified BlackBerry support specialists are available by phone to provide prompt assistance to businesses in the Akron area or anywhere in the state of Ohio. Progent's experienced online consulting experts have helped IT organizations solve computer problems and reduce support expenses in each state in the country and established a large base of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide remote consulting support for a wide array of technologies related to RIM BlackBerry software and devices including synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can also assist your business to resolve a broad range of problems concerning synchronization, handset recognition, email reconciliation, web access, wireless connections, IM, workstation software configuration, and Desktop Redirector.

As a leader in providing countrywide online technical assistance for small business networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support expenses low and, by resolving issues promptly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology needs analysis, system architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, help you to decide which management model and physical components match your requirements, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about alternatives for software editions, processors and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about consulting expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.