Mobile Solutions
Akron, Ohio Small and Midsize Business Networks
BlackBerry Integration Services
Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most popular products for maintaining location-independent access to email, calendars, web applications, and other vital business data. Progent offers Akron, Ohio companies the services of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry deployments or transition efficiently to a current mobile solution.
As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for businesses of all sizes, effective integration and support of RIM BlackBerry technology has become more challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses frequently resort to external support professionals who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online support model, gives small businesses an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their IT system.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
Consulting Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise clients to send and receive emails that are encrypted in transit to provide optimum data protection. BES Server also streamlines a wide selection of vital management jobs that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Update BlackBerry smartphone firmware wirelessly
- Control user and group configurations with BlackBerry's vast library of policies
Progent's BlackBerry-premier engineers can also help you to use BlackBerry BES Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability infrastructure using virtual servers
- Deploy BlackBerry smartphones wirelessly
- Set custom management roles
- Automatically track and analyze the health of your BlackBerry solution
Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For businesses in Akron, Ohio who want fast and economical access to an authorized BlackBerry consultant, Progent offers efficient online help from a veteran network support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Remote consulting services avoids travel expense and lets engineers solve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide expert help in areas such as resolving synchronization problems, deploying BlackBerry Enterprise Server, and designing a protected, high-availability system architecture for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can also help your company to resolve a broad range of issues associated with synchronization, device detection, messaging consistency, web browsing, wireless connectivity, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in providing countrywide online support for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs low and, by dealing with problems promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified consultants can also show you how to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and help your company to select and install appropriate security configurations.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.
Contact Progent for Support from a BlackBerry-Certified Expert
To ask Progent about consulting support for BlackBerry wireless solutions, phone
An index of content::
Network Specialists Online Cisco Certified CCIE
Cisco VoIP Integration Specialists
Progent offers fast online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can link to your environment using powerful remote diagnostic tools to provide quick and affordable analysis and remediation of urgent network issues.
SonicWall TZ500 Firewall Intrusion Detection
SonicWall Capture ATP Firewall Support
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your business operations.
After Hours Operations Manager Integration Services
System Center Operations Manager Online Consulting
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft certified network consulting professionals. With Progent's affordably priced network service programs, mid-size businesses can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small and midsize business networks enterprise-class reliability, protection and performance.
Open Now 8800-EX Wireless IP Phone Integration Support
Top Ranked Telepresence Configuration
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Network Intrusion Detection Network Security Evaluation
GIAC Certified Technology Consulting Services
Global Information Assurance Certification was founded in 1999 to certify the knowledge of computer security experts. GIAC accreditations are recognized by companies and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security disciplines addressed within GIAC certification such as auditing network vulnerability, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
SCCM 2007 Patch Management Integration
After Hours SCCM 2007 Asset Management Technical Consultant
Progent can assist your business to support System Center 2007 Configuration Manager to simplify administration, improve security, and boost productivity by ensuring that operating systems and applications stay current, managing product licenses, and monitoring usage profiles so you can make informed buying choices. When your organization is set to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Consultants Live Communications Server
Live Communications Server IT Consultants
MS Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade solution featuring enhanced protection, seamless compatibility with popular Microsoft software, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and improved business efficiencies, enhanced worker output, and better IP security. Microsoft Office Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications consultants can provide online and on-premises support and troubleshooting help for your Office Communications Server 2007 environment and can help your organization to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your information network
Consultant Services SQL Server 2012 AlwaysOn
Remote Consulting SQL Server 2012 AlwaysOn Failover Cluster
Progent offers the support of certified consultants and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and security professionals to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define a cost-effective and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Microsoft Project Server Scheduling Consultant Services
Microsoft Project Server 2010 Remote Support
Progent's Microsoft-certified consultants can provide in-depth support in deploying, using and troubleshooting all versions of Microsoft Project Server and can provide a wide variety of cost-effective online consulting services based on industry best practices to assist organizations of any size to get all the advantages of this leading project management solution. Support services offered by Progent include solution planning, software configuration and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
Top Remote Network Monitoring Engineer
IT Consultant Server Monitoring
Remote 24x7 network monitoring, proactive alerts, and periodic reports are vital to preserving the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a degree of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as economical service packages created to assist your company to detect and fix a an array of network issues before they can disrupt productivity.
Information Risk Assessment Services
Technology Professional Internal Security Inventory
Progent has put together two low-cost service bundles designed to enable small businesses to receive an independent security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from outside your firewalled perimeter to uncover potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer executes a network scan from a secure machine inside your firewall to evaluate vulnerabilities to inside assaults. The two security inventory services are set up and run from a secured external site.
Top Microsoft SQL Server 2019 Professional
IT Consultants SQL Server 2019 and Python
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises consulting, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud resources into a cohesive intranet solution.
SQL Server 2016 Application Migration Technical Support Services
SQL Server 2016 and Hyper-V Online Technical Support
SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, high-availability, BOYD support, and built-in business intelligence. Innovations include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help businesses of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Dynamics GP Development Services
Microsoft Dynamics Design Firm
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to design custom mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that allow you to track your business more effectively, turning uncooked information into useful insights into your company and customers.
Top Altaro VM Backup and Hyper-V Computer Consultants
Altaro VM Backup and Hyper-V Network Engineer
Altaro VM Backup offers small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for specific files and emails, extensive support for Windows CSV and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and offers a wide array of services to assist you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
CCDP Certified Nexus Switch EIGRP Troubleshooting
Nexus Switch Latency IT Consultants
Cisco Nexus series switches are engineered to deliver the throughput, expandability, dependability, virtualization support, capacity, data protection and ease of management needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting expertise to help your IT staff to create an efficient network architecture, set up pilot systems to confirm your network design, install and configure Nexus switches, define and implement appropriate policies, run security vulnerability tests, set up proactive monitoring and alert systems, consolidate resources by means of virtualization, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and set up the powerful fault-tolerant features available for Cisco's Nexus family of switches. Progent can also help you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Videoconferencing Technical Support
Emergency LifeSize Video Conferencing Technology Professional
Progent offers the expertise of a senior specialist with years of experience configuring, managing, and enhancing video conferencing systems from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT management team, your Internet Service Provider, and your telepresence platform vendor to help your company increase the business value of your telepresence solution.
ProSight Outbound Email Filtering Consultant Services
Top Email Black Lists Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
VMM Self-Service Portal Remote Troubleshooting
Microsoft Virtual Machine Manager Remote Troubleshooting
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to move from an earlier edition of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM environment so you realize maximum business value.
CRISC Certified Risk and Information Systems Control Analyst Engineers
Top Quality CRISC Certified Information Risk and Information Systems Control Officer Technology Professional
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget.
Aironet Wave 2 AP Consulting Services
CCIE Expert Certified Help and Support Aironet 2800 Access Point
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or on-premises configuration and debugging support to assist your organization to plan, implement, update, optimize, administer and troubleshoot Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your specific office layout, construction, and anticipated network traffic.
Antivirus Technical Support
Antispam Consultant
E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the security and management of company email by offering continually updated spam and virus filtering, policy management, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis tools plus outgoing email filtering to help you repair your e-mail system and specify and enforce corporate email policy.
Microsoft Exchange Server 2016 Upgrade Computer Engineer
Exchange 2016 Mailbox migration Integration Services
Progent can assist you in all facets of your upgrade to Exchange 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Engineers Exchange Server 2010 Migration
Microsoft Exchange Server Migration Consulting Services
Progent can provide comprehensive help for every phase of your Microsoft Exchange 2010 migration with services that include end-to-end project management services, site analysis, project design and documentation, specification of all new software and equipment required, recommended vendor sourcing, pilot testing at customer location or at Progent's testing lab, setting up transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the previous system, and training for client's IT staff and users.
Exchange 2013 Disaster Recovery Online Support
Exchange 2013 EAC Specialist
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements affect key IT areas like ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of upgrading to Exchange 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Exchange 2013.
Amazon AWS hybrid cloud solutions Developer Firm
24-7 Amazon AWS hybrid cloud integration Integration
Progent offers affordable remote consulting to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Urgent System Center 2016 Online Consulting
System Center 2016 and Intune Online Support Services
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have fast access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's economically priced network service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small company information systems world-class availability, protection, and performance.
Service Reporting Computer Consulting
Services Documentation Technical Support Services
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local support firms who provide scant documentation or details of services done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every consultant to each customer. The discipline of documenting and organizing service records allows more efficient support and eliminates a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to release vital service information.
Amazon cloud integration Developer Firms
Amazon EC2 endpoint Design Firm
Progent can provide cost-effective online support to help businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
Windows 2003 Server Support Outsourcing
Windows 2003 Server Remote Support
The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with designing, deploying, managing and troubleshooting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.
Select Topic: