Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most popular solutions for achieving anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business information. Progent can provide Akron, Ohio companies the services of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile solution.

As the complexity of small company networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for organizations of any size, successful deployment and support of BlackBerry solutions has grown more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often resort to external support firms who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small businesses an economical alternative for integrating BlackBerry technology seamlessly into their information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to track and control BlackBerry devices throughout your company, recommend security policies that are right for your business, develop custom mobile software, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server gives companies a single and safe source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry users to access Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve data consistency for applications like schedules, contact lists, tasks, IM, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange email and to IM-enabled software through Microsoft Office Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-premier engineers can help you plan, implement, and troubleshoot BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Progent's Remote BlackBerry-premier Consulting Services is Fast and Affordable
For businesses in Akron, Ohio who want fast and affordable help from a qualified RIM BlackBerry consultant, Progent offers efficient remote assistance from a seasoned network support team who have provided network solutions to companies in each state in the country. (See Progent's client testimonials.)

Online support eliminates travel expense and enables specialists to solve problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide professional support in fields including troubleshooting synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can also assist you to troubleshoot a broad range of problems associated with synchronization, device recognition, messaging consistency, web browsing, wireless connectivity, IM, PC application installation, and Desktop Redirector.

As a leader in providing nationwide remote support for small company networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support expenses at a minimum and, by dealing with issues quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device users, setting activation passwords, configuring wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to define and install appropriate security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements analysis, solution design, roll-out strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration approach and hardware products match your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, processors and mass storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry consultant can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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    Progent's management team includes industry veterans with years of experience delivering network consulting services, technical support, and long-term information system planning to organizations ranging from small offices to Fortune 500 companies. Great service requires great personnel, and Progent is proud to have put together a management staff that can provide customers with the top service value in the industry.

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    Progent offers advanced online consulting support to help companies integrate their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can assist your IT team to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid network models that utilize local resources along with public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 20 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.

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    Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of all sizes can afford a degree of network stability that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to help your company to identify and resolve a most network issues before they can hurt your business.

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    Progent's Microsoft and Cisco certified network engineers can provide expert help with a wide range of technologies and can deliver that assistance online nationwide or onsite in major cities throughout the country and anywhere in . Progent provides online support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for complex connectivity problems, as well as the the assistance of CISA and CISSP-qualified security consultants to assist with high-level security planning and troubleshooting. Progent has delivered online troubleshooting to companies in all 50 states in the United States.

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    Progent's Technical Response Center provides affordable nationwide after-hours online troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide extended hours phone help and remote secure computer access to isolate and repair network problems rapidly and economically.

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    Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

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    Progent offers economical online support from IT engineers with expertise in a broad range of utilities and services that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent can provide expertise for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist your company to design, enhance, or maintain backup/restore solutions for a range of environments including local, remote, cloud, or a mix.

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    Progent's certified security consultants can perform NodeZero-based PEN tests to make sure your security defense tools and policies are properly set up and effective.

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