Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent offers Akron, Ohio businesses support from BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or migrate efficiently to a modern smartphone solution.
As the sophistication of small business networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of BlackBerry technology has grown more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their IT network.
Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and safely.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
Progent locations in Ohio State
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry Enterprise Server (BES) gives companies a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for collaborative programs like calendars, address books, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have effortless access to Exchange messages and to IM-enabled software via Microsoft Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.
How Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned service professionals can also assist your business to troubleshoot a broad range of issues concerning synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation application installation, and Desktop Redirector.
As a leader in providing countrywide online technical assistance for small business networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support costs low and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to use management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and assist your company to define and install appropriate security configurations.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.