Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular products for maintaining mobile access to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Akron, Ohio businesses the services of BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry deployments or migrate efficiently to a more popular mobile solution.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses often resort to external support firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's proven remote support capabilities, gives small businesses an affordable alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined management utilities so you can monitor and control BlackBerry devices across your company, define security policies that are right for your business, customize mobile software, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
Progent locations in Ohio State
||Canton Executive Suites, 200 6th Street NW
Canton, OH 44702
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2460 Fairmount Blvd, #202
Cleveland Heights, OH 44106
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||4031 Colonel Glen Hwy, at Signal Hill
Beavercreek, OH 45431
||Dayton Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
Consulting and Technical Support for BlackBerry Enterprise Server
RIM's high-end platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted in transit to ensure maximum data protection. BES Server also streamlines a broad variety of critical management jobs that span from smartphone setup and upgrades to wireless security and high availability.
Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry BES Server to perform basic tasks like:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control user settings with BlackBerry's vast library of IT policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry BES Server to implement important procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Set up and support BlackBerry's fault-tolerant architecture based on VMware
- Deploy BlackBerry smartphones remotely
- Establish specialized administration roles
- Automatically track and analyze the overall health of your solution
Progent's Online BlackBerry-premier Technical Support is Fast and Economical
For companies in Akron, Ohio who need quick and affordable help from a certified RIM BlackBerry support expert, Progent delivers effective remote help from a veteran support team who have delivered IT solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)
Remote support avoids travel expense and allows consultants to solve problems rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer professional support in fields including fixing synchronization problems, configuring BlackBerry Enterprise Server, and creating a secure, high-availability network architecture for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and equipment meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software versions, processors and mass storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry expert can assist you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to run company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about consulting support for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.