Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular products for maintaining location-independent access to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Akron, Ohio companies the services of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or transition smoothly to a more popular mobile solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, effective deployment and support of RIM BlackBerry technology has become more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations often turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online service delivery model, provides small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their business information system.
Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can track and control BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
Progent locations in Ohio State
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to connect to Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers carrying BlackBerry handsets have effortless access to Exchange email and to instant messaging-aware software via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can help you design, deploy, and support BlackBerry BES Server so that you improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.
Professional RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver expert assistance to companies in the Akron region or throughout the state of Ohio. Progent's seasoned online consulting team has helped businesses resolve computer issues and cut support costs in each state in the U.S. and established a substantial base of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide online assistance for a broad selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition assist you to resolve a wide array of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online support for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs low and, by handling issues quickly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to define and implement appropriate security options.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Help from a RIM BlackBerry-Qualified Professional
If you wish to get in touch with Progent about technical support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.