Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining mobile access to messaging, scheduling, web-based programs, and other vital business information. Progent offers Akron, Ohio companies support from BlackBerry-premier experts who can assist organizations to manage their BlackBerry environments or transition smoothly to a current smartphone solution.
As the complexity of small business IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, successful integration and support of BlackBerry technology has become more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses often turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small businesses an affordable alternative for incorporating BlackBerry products productively into their business information network.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and support BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and safely.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
Progent locations in Ohio State
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
Consulting Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted in wireless transit to ensure maximum data protection. BES Server also streamlines a broad variety of crucial administrative jobs ranging from smartphone setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can show you how to use BlackBerry BES Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Update BlackBerry smartphone software wirelessly
- Control client settings with BES Server's vast selection of IT policies
Progent's BlackBerry-premier consultants can also assist you to use BlackBerry BES Server to perform important tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:
- Install and support BES Server's high-availability architecture based on virtual servers
- Deploy BlackBerry devices remotely
- Set custom management roles
- Automatically track and report on the health of your BlackBerry solution
Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For businesses in Akron, Ohio who need fast and economical access to a qualified BlackBerry consultant, Progent delivers efficient remote help from a seasoned network support staff who have provided network solutions to organizations in every state in the United States. (Refer to Progent's client testimonials.)
Online consulting services eliminates travel costs and enables specialists to resolve technical issues quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and can provide professional support in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability network architecture for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to define and implement appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer has expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, control Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, solution architecture, deployment planning and implementation, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, assist you to decide which administration approach and equipment meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about alternatives for software versions, processors and mass storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry consultant can help you to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Expert
To contact Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.