Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most popular products for maintaining location-independent access to email, calendars, web applications, and other vital business data. Progent offers Akron, Ohio companies the services of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry deployments or transition efficiently to a current mobile solution.
As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for businesses of all sizes, effective integration and support of RIM BlackBerry technology has become more challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses frequently resort to external support professionals who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online support model, gives small businesses an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their IT system.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
Progent locations in Ohio State
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
Consulting Support for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise clients to send and receive emails that are encrypted in transit to provide optimum data protection. BES Server also streamlines a wide selection of vital management jobs that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Update BlackBerry smartphone firmware wirelessly
- Control user and group configurations with BlackBerry's vast library of policies
Progent's BlackBerry-premier engineers can also help you to use BlackBerry BES Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability infrastructure using virtual servers
- Deploy BlackBerry smartphones wirelessly
- Set custom management roles
- Automatically track and analyze the health of your BlackBerry solution
Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For businesses in Akron, Ohio who want fast and economical access to an authorized BlackBerry consultant, Progent offers efficient online help from a veteran network support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Remote consulting services avoids travel expense and lets engineers solve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide expert help in areas such as resolving synchronization problems, deploying BlackBerry Enterprise Server, and designing a protected, high-availability system architecture for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can also help your company to resolve a broad range of issues associated with synchronization, device detection, messaging consistency, web browsing, wireless connectivity, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in providing countrywide online support for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs low and, by dealing with problems promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified consultants can also show you how to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and help your company to select and install appropriate security configurations.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.
Contact Progent for Support from a BlackBerry-Certified Expert
To ask Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.