For businesses of all sizes in Akron Ohio, Progent can provide easy, fast, and economical communication with Cisco CCIE-Certified network experts. Cisco CCIEs are top-level networking professionals who earn this prestigious recognition only after strenuous testing administered by Cisco. CCIE-qualified engineers can handle the most complicated issues surrounding network interfacing, repair, and configuration. Progent's CCIE-qualified professionals operate directly with Cisco's internal staff in identifying anomalies with IOS or Cisco NX-OS software and coming up with temporary alternatives or obtaining program updates to fix problems. A Cisco-qualified CCIE can pinpoint the cause of computer network problems whether from hardware or applications.

Progent can provide affordable online contact with a CCIE expert so that your company has the opportunity to obtain high-level help for complicated network issues that are impacting your business but are beyond the experience of your ordinary network support organization. Progent's CCIE-Premier engineers can examine your network via state-of-the-art remote support utilities in order to provide rapid and economical analysis and resolution of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide Internet providers, and consequently their help is not easily accessible to the general public. Progent is among the few service providers to make CCIEs available to support small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so you can get timely help for complex network problems that are reducing worker productivity. To find out how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, go to remote network help.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

Cisco's extensive selection of new and vintage networking devices supported by Progent includes ASA Series Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points and switches, VoIP systems, Catalyst and Nexus series switches, plus data security and VPN products. With the resources of one of the largest teams of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's engineering support specialists and Cisco's advanced training resources to keep at the vanguard of network solutions.

Software Update Management for Cisco Network Infrastructure Devices
Software update management is a critical and complex task. Timely and properly managed patching maximizes security, compliance, availability, and capability. Haphazard patch management can result in security gaps, compatibility issues, sluggish or erratic performance, needless downtime, or loss of important functions. Patching involves more than periodic updates of an OS and applications for servers and endpoints. Firmware updates can be as essential for network appliances like switches, firewalls, and Wi-Fi APs.

Patch Management Support for Network Devices

Progent can provide software update management expertise for network infrastructure devices from Cisco and other leading vendors

Progent has delivered high-end assistance for Cisco networking products for over two decades and Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving IT system. To learn about Progent's service programs for firmware update management, check out Progent's patch management service plans.

In order to find out more information concerning Progent's professional support services for Cisco technology, select a topic:

Other Support Expertise Available from Progent
Besides Cisco networking, Progent's consultants can provide expertise for a variety of important facets of information systems, enabling Progent to provide end-to-end IT solutions for companies of all sizes. A sampling core areas where Progent's IT consultants can deliver world-class expertise include: By offering an efficient centralized resource for IT generalists and specialists, Progent is able to deliver timely, inexpensive, and thorough information technology solutions that address the special needs of companies in Akron Ohio.

An index of content::

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    If your company is developing UNIX or Linux software on a network that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of strategic know-how without the continual distraction of maintaining your company information system. By using smart server monitoring and by delivering remote and on-site support as your business needs it, Progent represents an economical solution for managing an information system that features excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service it outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, proactive network monitoring, and Help Desk Call Center services.

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    Progent's Cisco IP phone and video IP phone experts can assist you to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM apps such as Cisco Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

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  • Hosting Support and Setup
    Support Outsourcing Colocation

    Progent's colocation center IT services are designed for businesses with hardware housed at IDCs or data center co-location hosting facilities and in need of on-demand on-premises assistance at the colocation facility plus off-site support from Microsoft and Cisco Certified professionals. Progent offers a complete array of IDC and data center and colo support services such as network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and installation of fault tolerant configurations, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server clustering configurations.

  • CIO Integration Support Top Part-Time CIO IT Consultants
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    Technology Consulting 802.11ax Management

    Progent's Wireless Consulting Services provide a convenient, economical option for companies of all sizes to integrate, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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  • Google Cloud hybrid cloud solutions Consulting Services
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    Progent offers affordable remote and on-premises support to help companies of any size to migrate any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies.

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    Progent's IT outsourcing services offer affordable computer consulting for small businesses. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating an on-line business solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, permitting network support budgets to grow in a more moderate and manageable fashion than is feasible by building up a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network architecture for your vital business software powered by Windows.

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    Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix critical issues detected by System Center 2012 Operations Manager.

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    Progent can help you to design and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that seamlessly combine local IT assets as well as one or more public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud migration support services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.

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