For organizations of all sizes in Akron Ohio, Progent offers convenient, fast, and affordable communication with Cisco CCIE-Premier engineers. Cisco CCIEs are top-level network experts who achieve this elite certification by completing strenuous examinations administered by Cisco. CCIE-qualified engineers can handle the most complicated issues associated with network integration, troubleshooting, and optimization. Progentís CCIE-qualified professionals operate closely with Cisco's internal engineers in analyzing problems with Cisco IOS or NX-OS software and developing temporary alternatives or obtaining software updates to fix problems. A Cisco certified CCIE can detect the cause of computer network problems stemming from network appliances or software.

Progent can provide affordable remote contact with a CCIE specialist so that your company has the opportunity to get timely assistance for complicated network issues that are affecting productivity but are beyond the scope of your local IT support resources. Progent's Cisco CCIE-Certified support professionals can connect to your system via advanced remote support utilities in order to perform fast and cost-effective analysis and repair of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national ISPs, and so their skills are not easily available to smaller organizations. Progent is among the rare consulting organizations to make CCIEs available to assist small and medium sized companies. In addition, Progent offers fast contact with a CCIE by phone so that you can get immediate support for urgent network issues that are reducing worker productivity. To learn how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to remote network assistance.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


Progent maintains one of the biggest rosters of Cisco-certified CCIE engineers of any independent support company in the U.S. As a result, Progent can provide world-class expertise in finding connectivity solutions focused on Cisco products. Because Progent is also a Microsoft Certified Partner and provides professional application help for a wide range of popular applications, Progent can help you achieve comprehensive IT solutions that optimize the strategic value of your information system.

CCIEs are an exceptional value since their deep expertise enables them to fix the most complex problems rapidly. In many cases, less qualified consultants can spend many hours or even days wrestling with a task that a certified CCIE can resolve in just minutes. Most Progent CCIEs are not only expert at Cisco technologies, but have a variety of advanced industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major network protection credential such as CISSP or CISM. This allows Progent to provide end-to-end solutions that address a wide array of IT products without requiring needless costs and delays managing multiple specialists.

Software Update Management for Cisco Network Devices
Software update management is crucial and complex process. Prompt and correctly managed updating maximizes security, regulatory compliance, availability, and functionality. Sporadic patch management can result in security vulnerabilities, compatibility problems, slow or inconsistent performance, needless offline stretches, or unavailability of key functions. Patching entails more than periodic updates of an OS and apps for servers and endpoints. Firmware patches can be as vital for network appliances like routers, firewalls, and Wi-Fi access points.

Patch Management Support for Network Devices

Progent offers software update management expertise for network infrastructure devices from Cisco and other vendors

Progent has delivered advanced assistance for Cisco networking products for over two decades and Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. To learn about Progent's service programs for software update management, check out Progent's software update management service plans.

To find out more information concerning Progent's professional support services for Cisco network technology, choose a subject:

Additional Support Services Offered by Progent
Progent also offers a broad selection of IT consulting services in critical areas to help companies to convert Cisco networking technology into a cohesive IT solution that delivers competitive advantage. A few of the services offered by Progent's subject matter experts include project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and management, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, security compliance assessment, database administration and database development expertise, and part-time CIO consulting services.

Progent can also assist your IT team you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that use Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By providing an efficient centralized resource for IT generalists and specialists, Progent can tailor fast, affordable, and comprehensive information technology solutions that fit the special requirements of companies in Akron Ohio.



An index of content::

  • 24 Hour Consulting Hourly Rate Installer Network Support Consultants Consulting Hourly Rate
  • 24-7 Cisco LocalDirector 400 series IT Services Support Outsourcing Non-stop Load Balancing
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    Progent's certified SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your corporate practices.

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  • 64-bit Migration Professionals Consultancy 64-bit Computing
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    Progent's Reseller Program for IT Service Providers lets you use Progent's consulting experts under your own brand as a transparent arm of your IT services staff.

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    Progent's Check Point consultants can show you how to select and deploy Check Point Firewall utilities and appliances powered by Check Point's technology to offer an economical and effective security defense for your business network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and provide a single stop for on-going technical support, administration, education, and consulting expertise.

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  • Amazon AWS instances Designer Amazon Web Services integration Reports
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  • Server Troubleshoot Expert Microsoft Windows Server 2008 R2
    Computer Network Support Firms Microsoft Windows 2012 R2 Server

    Progent's Microsoft-certified experts can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can help you plan, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).

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  • SCCM Hybrid Integration Technical Support
    SCCM Endpoint Protection Consulting

    Configuration Manager automates application and device deployment and updating, simplifies compliance settings control, keeps track of network resources, protects against company data leakage, provides health reporting, allows safe end-user self service, and offers a common control mechanism for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can assist you with any aspect of designing, installing, operating and repairing a SCCM solution for local, cloud-based, or hybrid networks.

  • Implementation Consulting Companies Cisco Akron Canton
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  • SCCM 2007 Upgrade Support
    Top SCCM 2007 Asset Inventory Online Consulting

    Progent's Microsoft-certified consultants can help you to support Microsoft System Center 2007 Configuration Manager to simplify administration, enhance security and compliance, and increase worker output by making sure that critical applications stay up to date, tracking licensing, and monitoring resource usage patterns so you can make smart purchasing choices. When your organization is ready to update your SCCM 2007 change management ecosystem, Progent can help you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.

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  • Citrix XenApp Help and Support Services Virtual Windows Application Delivery
  • Colbolt Linux Computer Consulting Gentoo Linux Remote Support Services
  • Colocation Selection Technical Consultant Data Center Colo Online Troubleshooting

  • Professionals Remote Workforce IP Voice
    Offsite Workforce IP Voice Remote Support Services

    Progent can assist small and medium-size companies to deploy IP voice platforms to give their remote workforce the advantage of virtual extensions of the company phone infrastructure.

  • Computer Consulting Firm Small Office Small Office Server Setup
  • Computer Engineer Operations Manager Microsoft System Center Operations Manager Remote Troubleshooting

  • Consultants Wireless Security
    Consultant Services Office Wireless

    Progentís Wireless Consulting Services provide a fast, economical option for businesses of all sizes to configure, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

  • Computer Support Consultants Small Office CISSP Certified Security Small Office Support Companies
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    Progent's Microsoft-certified experts can provide a range of network consulting services to assist companies of all sizes to deploy, manage, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can assist to design and configure test environments to assess Windows 8.1 and plan and execute Windows 8.1 migration projects following leading practices.

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    If you need help writing, enhancing, or troubleshooting applications for Windows, Linux, or for the Web, Progentís expert team of programmers, relational database designers, and software project managers can make sure you get the job completed on schedule and within your budget. Progent's experienced software developers offer cost-effective and expert online help for projects as small as writing VBA macros for Excel or as challenging as developing mission-critical RDBMS applications based on SQL Server or Oracle.

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    Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to configure, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    For large organizations, Progent can supplement in-house IT groups by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide businesses with branches, Progent can perform as a transparent nearby extension of corporate IT management. Progentís enterprise support services include corporate-wide security, online branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level support for multi-site office environments powered by Enterprise Windows. Progent can provide on-site engineers and technicians to assist with a site relocation or branch move, or a network architect to assist with building or using an Internet Data Center or co-location site.

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    The current ASA 5500-X Family of firewalls with Firepower Services deliver substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, administer and debug firewall solutions built around ASA 5500-X firewalls with Firepower Services.

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  • Windows Server 2016 Fault Domains Computer Consultant
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    Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum witness.

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    Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike many independent consultants or local service firms who provide scant documentation or specifics of tasks done, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support reports transmitted by every staff member to every client. The practice of documenting and archiving service activity allows more efficient service and avoids a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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    Progent's CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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    Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer satisfaction and enjoy the closest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company better technical solutions for your information system.

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    Progent's certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

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    Progent offers affordable remote and on-premises consulting to help organizations of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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    Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for information systems with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small or mid-size business plan and deploy an installation of Microsoft ISA Server 2004 that meets your information security needs without restricting your network.

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    Progent provides small and mid-size businesses professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Check Point Software, Juniper, and Symantec. Progent can show you how to design a comprehensive security plan and select appropriate products from multiple suppliers to achieve your security objectives while sticking within your budget limits.

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    Progent's Linux consulting experts provide small companies and software developers support for administering and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience provides you with an easy one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to get and send messages, search the Exchange global address list, import addresses, synchronize appointments, and invite people to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage education.

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  • Consulting Data Protection Manager 2016 and Exchange
    SCDPM 2016 Remote Technical Support

    Microsoft System Center 2016 Data Protection Manager offers automatic backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for key workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, deploy, manage, and repair an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can assist you to upgrade from a previous release of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to help you through challenging issues or deliver end-to-end project management services to make sure you finish your Data Protection Manager 2016 deployment on time and on budget.

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  • City Government Exchange Professionals
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    Progent has a long background providing a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced remote IT support and has provided network solutions to organizations in all 50 states. Remote support eliminates travel costs and resolves problems more quickly than onsite support.

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    Progent's seasoned ransomware recovery experts can help your business to rebuild a network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock.

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  • Dynamics 365 NAV Support Services
    Microsoft Dynamics 365 Business Central Applications Consulting

    Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a single soultions for financial management, inventory control, operations control, project management, procurement, sales and marketing, demand forecasting, and business reporting. Progent's Dynamics Business Central/NAV consultants can help you to manage your legacy Dynamics NAV system or upgrade efficiently to a cloud-based, on-premises, or hybrid deployment.

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