For organizations of all sizes in Akron Ohio, Progent offers convenient, fast, and economical contact with Cisco CCIE-certified engineers. Cisco CCIEs are world-class networking professionals who earn this prestigious certification only after strenuous examinations by Cisco. CCIEs can tackle the most complicated issues associated with network deployment, troubleshooting, and configuration. Progent's CCIEs operate directly with Cisco's in-house staff in identifying anomalies with Cisco IOS or NX-OS software and developing temporary alternatives or receiving program patches to correct problems. A Cisco certified CCIE has the experience to pinpoint the cause of network problems whether from hardware or applications.

Progent offers fast remote contact with a CCIE specialist so that your company can receive timely assistance for complicated network issues that are affecting your business but are outside the experience of your ordinary network support resources. Progent's Cisco CCIE-certified support professionals can access your network using advanced remote support tools that allow them to perform fast and low-cost diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and consequently their help is not readily accessible to smaller businesses. Progent is one of the rare consulting providers that makes CCIEs accessible to help small and mid-size companies. In addition, Progent can provide fast access to a CCIE by telephone so you can receive immediate help for complex network issues that are reducing worker productivity. To find out how to contact a Progent CCIE for timely assistance with your network, go to Progent's remote network help.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


Cisco's extensive family of current and vintage networking devices supported by Progent includes ASA Series Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network technology. Maintaining one of the largest teams of Cisco-premier CCIE engineers of any independent support firm, Progent has privileged access to Cisco's internal support specialists and Cisco's latest training programs to keep at the vanguard of network technology.

Patch Management for Cisco Network Devices
Software update management is crucial and complicated task. Prompt and properly managed patching maximizes cybersecurity, compliance, availability, and functionality. Haphazard patch management can result in security gaps, compatibility problems, slow or inconsistent performance, unnecessary offline stretches, or unavailability of important functions. Patching entails more than occasional updates of an OS and applications for servers and user machines. Firmware patches can be as essential for network appliances like routers, firewalls, and wireless APs.

Patch Management Services for Network Appliances

Progent offers patch management expertise for network infrastructure devices from Cisco and other major vendors

Progent has delivered top-level support for Cisco networking appliances for over two decades and Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your ever-evolving information network. To find out about Progent's services for firmware update management, see Progent's software update management services.

In order to find out more about Progent's world-class support for Cisco network infrastructure, select a topic:

Additional Support Services Available from Progent
Progent also offers a a wide array of IT expertise in critical practice areas to help companies to convert Cisco networking products into an integrated IT solution that delivers strategic advantage. Some of the services offered by Progent's subject matter experts are project management expertise, VMware vSphere deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and management, Windows Server 2022 solution design and integration services, Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, network security vulnerability scanning, database administration and application expertise, and part-time CIO consulting services.

Progent can also assist your IT team you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud hosted infrastructure and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By offering an efficient full-service resource for network generalists and application experts, Progent can tailor fast, inexpensive, and comprehensive IT solutions that address the unique requirements of companies in Akron Ohio.



An index of content::

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    Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi network experts can provide remote or on-premises integration and troubleshooting services to help you to design, configure, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.

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    Progent's CISSP-premier network security experts can help businesses of any size with any facet of information system security. Progent can help create efficient security solutions that protect a small office from advanced threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile clients accessing IT resources spread over multiple physical datacenters and various clouds.

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    Progent's data protection experts can help you to design, deploy and administer a backup plan built around MSP360 Backup software to protect your IT assets hosted on any leading public cloud. Progent offers monitoring and remote management to protect against data loss resulting from human miscues, computer error, malicious insiders, and external assaults such as ransomware.

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    Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of planning, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

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  • Dynamics GP/Great Plains Integration Support
    Microsoft Certified Expert Online Troubleshooting Great Plains Migration

    Microsoft Dynamics GP 2010 accounting is a full-featured business management platform that integrates information and processes throughout your business, interfaces easily with other applications, and brings together employees, clients and vendors unrestricted by time or place. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a reliable, secure computer and network environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full power of Dynamics GP/Great Plains 2010.

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  • ProSight ECHO Data Backup and Restore Services Engineers
    Offsite Automated Backup Services Consulting

    ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your critical information.

  • Computer Consultants Duo Multi-factor Authentication Duo Identity Verification Consultant
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    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, administer and debug firewall solutions built on Cisco ASA firewalls with Firepower Services.

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    Progent is committed to information transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces few competitors. Medium-size businesses who utilize familiar freelance consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.

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    Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are designed especially for small businesses who require fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who must operate within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Applications Selection and Integration.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.

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    Progent can help your business in all facets of your migration to Exchange Server 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, databases and logs; setting up HLB for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.

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    For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system consultants can provide a range of network support services including project planning, SOX compliance, site relocations, corporate security, system design, on-site or remote branch office support, and troubleshooting for data center hosting environments. A Progent IT architect can help you plan a multi-site information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Premier consultants can help large enterprises plan, deploy and maintain major rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can help you configure Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and wireless networking.

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    Progent's ransomware experts can help you to assess your ransomware vulnerability, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.

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    The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your current PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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  • Mac Network Engineer
    macOS and Cisco Troubleshooting

    Progent's Apple Mac networking consultants can help you with a broad array of network infrastructure issues such as network architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless networking. For company networks built solely on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to handle the challenge of designing, configuring, and maintaining a network architecture that is reliable, safe, efficient and supportive of your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan SAN systems. Progent can also give you access to skilled experts to support Cisco routers and switches.

  • Technical Consultant Cisco Firepower Configuration Cisco Firepower 9300 Series Firewalls Remote Support
  • Technical Consultant Windows Server 2012R2 Data Deduplication Consulting Services Windows Server 2012 R2 Active Directory
  • Technical Consulting Exchange 2016 Akron Microsoft Exchange Server 2013 Computer Network Firms Akron, OH

  • Mac and Windows Integration Support
    Mac and Windows Technical Support Services

    Progent's support specialists in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless environments with full sharing and workgroup support. Allowing productive cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple service makes it possible to provide world class assistance to businesses that depend on these platforms to maintain their competitive edge. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows network.

  • Technical Support SonicWall TZ300 Firewall SonicWall NSA 9250 Firewall Security Tech Services
  • Technical Support System Center 2016 Amazon AWS Integration MCSE Expert Certified System Center 2016 and Windows 10 Integration Help and Support

  • Citrix desktop virtualization Professionals
    Top Rated Citrix VHD desktops Computer Consultant

    For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the business value of your information system; configure XenDesktop technology with your servers, user computers, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage XenDesktop effectively.

  • Telecommuting Network Consultants Job Opportunity Network Consultants Freelancing Job
  • Top Akron Work at Home Employees Collaboration Technology Consulting Experts Telecommuters Expertise in Akron - Collaboration Systems Assistance Akron
  • Top Amazon Web Services integration Reports Amazon EC2 instances Development Group
  • Network Solutions Cisco Akron Canton
  • Top Ranked Network Consulting Mac Email client for Exchange Top PST files and Outlook for Mac Consultant
  • Unity Online Troubleshooting After Hours CCIE Certified Expressway Online Help

  • Internet Security and Acceleration Server 2006 Support and Integration
    Protect Forefront Threat Management Gateway

    Application Publishing with ISA Server 2006 allows greater protection of intranet resources while supporting increased efficiency by making these resources available to legitimate remote users. Internet Security and Acceleration Server helps protect business applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-premier ISA Server 2006 experts can show you how to plan, deploy, configure, and support ISA Server on your system so your company benefits from a smart and affordable balance of security, convenience, and speed.

  • Urgent Akron Telecommuters Cloud Integration Solutions Consultants Akron Ohio 24x7x365 Teleworkers Consulting Experts nearby Akron - Cloud Integration Solutions Consulting and Support Services Akron Canton

  • Virtual Office Job Microsoft Consultants
    Microsoft Certified Contractor Job

    Progent is hiring a variety of on-staff workers including solutions-driven MCSEs; system experts who have Cisco CCDP or CCIE credentials; and consultants for advanced network design with backgrounds in mobile connectivity, wireless integration, non-stop systems, disaster recovery planning, data preservation, and server virtualization. We are also looking for workstation support technicians, remote service professionals, and CISSP or CISA certified security consultants. We are also hiring experienced managers and administrators able to operate efficiently in our dynamic, virtual office environment. Progent works with freelance consultants who have proven expertise and field experience in important IT areas beyond our primary service focus. Progent's Experts Group employs freelance consultants who offer advice and development support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide expert skills in areas such as telecom, web site development, EDI, web commerce, or database management. Freelance contractors premier by us coordinate with Progent's staff consultants to deliver comprehensive solutions for small and midsize business networks.

  • Cisco Implementation Consulting Companies
  • Voice over IP Consulting Services Microsoft Office Communications Server 2007 Technology Professional
  • Whitepapers IT Co-sourcing IT Outsourcing Whitepapers
  • Windows 2003 Engineer Online Support Services Windows 2003
  • Windows Server 2008 BranchCache Consulting Services Microsoft Certified Expert Network Consulting Windows Server 2008 DirectAccess
  • Windows Server 2008 Security Information Technology Consulting Windows Server 2008 R2 Support Outsourcing
  • Windows Server 2019 upgrade Remote Support Microsoft Certified Partner IT Consultant Windows Server 2019 High Availability
  • Windows, UNIX, Solaris Remote Support Solaris with Windows Professional
  • Work at Home Integration Small Business Computer Consultant WiFi Site Surveys Service Provider

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