Cisco CCIE Onsite and Remote Network Consulting Services
Akron Enterprise and Small Business IT Network Infrastructure
For organizations of all sizes in Akron Ohio, Progent offers convenient, fast, and economical contact with Cisco CCIE-certified engineers. Cisco CCIEs are world-class networking professionals who earn this prestigious certification only after strenuous examinations by Cisco. CCIEs can tackle the most complicated issues associated with network deployment, troubleshooting, and configuration. Progent's CCIEs operate directly with Cisco's in-house staff in identifying anomalies with Cisco IOS or NX-OS software and developing temporary alternatives or receiving program patches to correct problems. A Cisco certified CCIE has the experience to pinpoint the cause of network problems whether from hardware or applications.
Progent offers fast remote contact with a CCIE specialist so that your company can receive timely assistance for complicated network issues that are affecting your business but are outside the experience of your ordinary network support resources. Progent's Cisco CCIE-certified support professionals can access your network using advanced remote support tools that allow them to perform fast and low-cost diagnosis and remediation of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and consequently their help is not readily accessible to smaller businesses. Progent is one of the rare consulting providers that makes CCIEs accessible to help small and mid-size companies. In addition, Progent can provide fast access to a CCIE by telephone so you can receive immediate help for complex network issues that are reducing worker productivity. To find out how to contact a Progent CCIE for timely assistance with your network, go to Progent's remote network help.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
Cisco's extensive family of current and vintage networking devices supported by Progent includes ASA Series Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network technology. Maintaining one of the largest teams of Cisco-premier CCIE engineers of any independent support firm, Progent has privileged access to Cisco's internal support specialists and Cisco's latest training programs to keep at the vanguard of network technology.
Patch Management for Cisco Network Devices
Software update management is crucial and complicated task. Prompt and properly managed patching maximizes cybersecurity, compliance, availability, and functionality. Haphazard patch management can result in security gaps, compatibility problems, slow or inconsistent performance, unnecessary offline stretches, or unavailability of important functions. Patching entails more than occasional updates of an OS and applications for servers and user machines. Firmware patches can be as essential for network appliances like routers, firewalls, and wireless APs.
Progent has delivered top-level support for Cisco networking appliances for over two decades and Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your ever-evolving information network. To find out about Progent's services for firmware update management, see Progent's software update management services.
In order to find out more about Progent's world-class support for Cisco network infrastructure, select a topic:
- Overview of Cisco Expertise
- Fast and Affordable Online Help from a Cisco CCIE Consultant
- Cisco Firepower NGFW Series Firewalls: Configuration and Management Services
- Cisco ASA 5500-X Firewalls with Firepower: Integration and Management Services
- Cisco ASA 5500 Firewalls Integration Assistance
- Cisco PIX Firewall Troubleshooting Help
- Cisco Routers Consulting Expertise
- Cisco Wireless Network Design Support
- Cisco Aironet Wireless Access Points Consulting Services
- Cisco Small Business WiFi Access Points Consulting Support
- Catalyst 802.11ax Wi-Fi 6/6E Wireless Access Points Planning, Configuration and Troubleshooting Support
- Cisco Wireless Controllers Integration Consulting
- Meraki Wireless APs Design Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Wireless VoIP Phone Solutions
- Cisco Jabber Deployment Services
- Catalyst Switches Engineering Services
- Cisco Nexus Switches Deployment Expertise
- Cisco Meraki MS Switches Deployment Expertise
- Cisco VPN and Network Security Integration Help
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication Services for Teleworkers
- Design and Support for Cisco-based Data Centers
- Infrastructure Design Services for ISPs
- Centralized Cloud-based and Hybrid Network Management Strategies for Cisco-powered Infrastructure
- NetApp and Cisco Private Cloud Architecture Consulting
Progent also offers a a wide array of IT expertise in critical practice areas to help companies to convert Cisco networking products into an integrated IT solution that delivers strategic advantage. Some of the services offered by Progent's subject matter experts are project management expertise, VMware vSphere deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and management, Windows Server 2022 solution design and integration services, Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, network security vulnerability scanning, database administration and application expertise, and part-time CIO consulting services.
Progent can also assist your IT team you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud hosted infrastructure and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
By offering an efficient full-service resource for network generalists and application experts, Progent can tailor fast, inexpensive, and comprehensive IT solutions that address the unique requirements of companies in Akron Ohio.
An index of content::
Small Business WAP100 AP Support Outsourcing
Small Business WAP100 AP Consultant Services
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi network experts can provide remote or on-premises integration and troubleshooting services to help you to design, configure, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.
Firewall Support CISSP Certified
Specialist CISSP Certified Cybersecurity Manager
Progent's CISSP-premier network security experts can help businesses of any size with any facet of information system security. Progent can help create efficient security solutions that protect a small office from advanced threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile clients accessing IT resources spread over multiple physical datacenters and various clouds.
Specialist MSP360 B2 Backup Storage
MSP360 B2 Backup Storage Consultant Services
Progent's data protection experts can help you to design, deploy and administer a backup plan built around MSP360 Backup software to protect your IT assets hosted on any leading public cloud. Progent offers monitoring and remote management to protect against data loss resulting from human miscues, computer error, malicious insiders, and external assaults such as ransomware.
Urgent Windows Server 2019 PowerShell Integration
Windows Server 2019 Deduplication Online Help
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Emergency Palo Alto Networks User-ID IT Services
Palo Alto Networks PAN-OS information Systems Audit
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation security ecosystem that spans your on-premises and cloud assets and guards all users at any location with any device.
SCCM 2016 Device Management Computer Consultants
SCCM 2016 Peer Cache Help and Support
Configuration Manager 2016 automates application and device deployment and updating, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of planning, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Dynamics GP/Great Plains Integration Support
Microsoft Certified Expert Online Troubleshooting Great Plains Migration
Microsoft Dynamics GP 2010 accounting is a full-featured business management platform that integrates information and processes throughout your business, interfaces easily with other applications, and brings together employees, clients and vendors unrestricted by time or place. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a reliable, secure computer and network environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full power of Dynamics GP/Great Plains 2010.
ProSight ECHO Data Backup and Restore Services Engineers
Offsite Automated Backup Services Consulting
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your critical information.
Support for IT Service Providers IT Consultant
Expertise for IT Service Firms Setup and Support
Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless arm of your IT services team.
Cisco Firepower URL Filtering IT Consultants
Cisco Secure Firewall 3100 Series IT Consultant
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, administer and debug firewall solutions built on Cisco ASA firewalls with Firepower Services.
Forensics Services MS SQL
Microsoft SQL Server Application Consulting
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of a new generation of high-end applications that can provide your company a significant competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
Services Solaris Remote
UNIX Online Small Business IT Outsourcing Companies
Progent offers national remote technical support and consulting services for companies who operate UNIX or Linux networks or whose information systems include a combination of UNIX/Linux and Microsoft technology. Remote technical support provides optimum return for your IT budget by extending user productivity and shortening the time billed for computer repair services. Sophisticated remote support technology and experienced service specialists and engineers allow Progent to handle most IT problems without squandering time and expense by traveling to your site. In most of situations your IT issues can be remediated by telephone or through a mix of phone support and remote access. Progent can make available Cisco CCIE network experts and CISM and CISSP premier security professionals to assist you with the toughest system issues.
Small Business WAP581 Computer Consultant
Small Business WAP561 Support Outsourcing
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
Router One-On-One Training
Windows Knowledge Transfer
Progent is committed to information transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces few competitors. Medium-size businesses who utilize familiar freelance consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, secure, and efficient.
Microsoft Dynamics GP Excel Cubes Consultants
Business Portal for Dynamics GP Consultancy
Progent's seasoned solution designers and programmers can help your company to create customizations to Microsoft Dynamics GP/Great Plains that address the unique requirement of your organization without losing the advantages of Windows integration and connectivity. Progent can also provide help with a range of software development tools that can be used to create integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Consulting IoT device patch management
Server patch management Technology Professional
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking updates to your servers, endpoints scanners, network appliances such as routers and wireless access points, and Internet-of-Things devices like alarms and health monitors.
NinjaOne Automated Desktop Management On-site Technical Support
ProSight NinjaOne RMM Remote Server Monitoring Online Technical Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the state of vital devices.
Co-managed Call Center Remote Troubleshooting
Co-managed Call Center Online Technical Support
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are designed especially for small businesses who require fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who must operate within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Applications Selection and Integration.
Extended Support Desk IT Consulting
24/7/365 Consulting Extended Call Desk
Progent provides several essential kinds of Helpdesk support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your customers instant access to a dependable technical group with extensive experience providing phone support and remote access repair for IT systems powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a solid contributor to company performance. Progent's goal is to resolve rather than simply record problems.
Work at Home Integration IT Consulting Company
Configuration Penetration Testing
Progent's IT outsourcing packages provide affordable network support for small companies. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or creating a web-based business application, outsourcing your IT engineering services can contain costs and minimize risks, permitting IT service budgets to increase in a more linear and manageable manner than is possible by building up a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available network foundation for your vital applications based on Microsoft Windows.
certificate expiration management Engineer
domain management Professionals
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.
Phobos ransomware recovery Engineers
Engineer ransomware cleanup and restore
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Exchange 2016 DAG Consult
Exchange 2016 SharePoint integration Online Troubleshooting
Progent can help your business in all facets of your migration to Exchange Server 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, databases and logs; setting up HLB for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Network Architecture Network Designers
Top Hosting Facility Configuration
For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system consultants can provide a range of network support services including project planning, SOX compliance, site relocations, corporate security, system design, on-site or remote branch office support, and troubleshooting for data center hosting environments. A Progent IT architect can help you plan a multi-site information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Premier consultants can help large enterprises plan, deploy and maintain major rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can help you configure Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and wireless networking.
24x7x365 Professional Netwalker ransomware recovery
Consultant Ryuk ransomware cleanup
Progent's ransomware experts can help you to assess your ransomware vulnerability, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
ASA Firewall Remote Troubleshooting
24-7 Cisco ASA Firewall URL Filtering Technical Consultant
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your current PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
RDBMS Setup and Support
Consulting Services Database Development
Progent's certified database developers can provide small and midsize businesses online DBA and programming services for popular RDBMS platforms including MS SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include software installation and configuration, database design and programming, management services, synchronization solutions, capacity planning, performance tuning, data migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
Mac Network Engineer
macOS and Cisco Troubleshooting
Progent's Apple Mac networking consultants can help you with a broad array of network infrastructure issues such as network architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless networking. For company networks built solely on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to handle the challenge of designing, configuring, and maintaining a network architecture that is reliable, safe, efficient and supportive of your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan SAN systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Mac and Windows Integration Support
Mac and Windows Technical Support Services
Progent's support specialists in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless environments with full sharing and workgroup support. Allowing productive cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple service makes it possible to provide world class assistance to businesses that depend on these platforms to maintain their competitive edge. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows network.
Citrix desktop virtualization Professionals
Top Rated Citrix VHD desktops Computer Consultant
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the business value of your information system; configure XenDesktop technology with your servers, user computers, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage XenDesktop effectively.
Internet Security and Acceleration Server 2006 Support and Integration
Protect Forefront Threat Management Gateway
Application Publishing with ISA Server 2006 allows greater protection of intranet resources while supporting increased efficiency by making these resources available to legitimate remote users. Internet Security and Acceleration Server helps protect business applications, services, and information throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-premier ISA Server 2006 experts can show you how to plan, deploy, configure, and support ISA Server on your system so your company benefits from a smart and affordable balance of security, convenience, and speed.
Virtual Office Job Microsoft Consultants
Microsoft Certified Contractor Job
Progent is hiring a variety of on-staff workers including solutions-driven MCSEs; system experts who have Cisco CCDP or CCIE credentials; and consultants for advanced network design with backgrounds in mobile connectivity, wireless integration, non-stop systems, disaster recovery planning, data preservation, and server virtualization. We are also looking for workstation support technicians, remote service professionals, and CISSP or CISA certified security consultants. We are also hiring experienced managers and administrators able to operate efficiently in our dynamic, virtual office environment. Progent works with freelance consultants who have proven expertise and field experience in important IT areas beyond our primary service focus. Progent's Experts Group employs freelance consultants who offer advice and development support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide expert skills in areas such as telecom, web site development, EDI, web commerce, or database management. Freelance contractors premier by us coordinate with Progent's staff consultants to deliver comprehensive solutions for small and midsize business networks.
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