For businesses of any size in Akron Ohio, Progent can provide easy, quick, and economical access to CCIE-Premier network experts. CCIEs are top-level network professionals who achieve this prestigious certification by completing rigorous testing overseen by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network integration, repair, and configuration. Progentís CCIE-certified support specialists operate directly with Cisco's internal engineers in analyzing problems with IOS or Cisco NX-OS software and coming up with workarounds or obtaining software updates to correct problems. A Cisco certified CCIE can detect the cause of computer network difficulties stemming from network appliances or software.

Progent can provide fast and affordable online contact with a CCIE specialist so that your company has the opportunity to get high-level help for complex network issues that are impacting productivity but are beyond the scope of your ordinary network maintenance resources. Progent's CCIE-Premier support professionals can examine your network using state-of-the-art remote support tools that allow them to provide fast and cost-effective diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or national Internet providers, and so their skills are not easily accessible to smaller organizations. Progent is one of the few consulting providers to make CCIEs accessible to support small and medium sized companies. In addition, Progent offers quick contact with a CCIE by telephone so you can receive immediate help for urgent network issues that are hurting worker efficiency. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, go to Progent's online network troubleshooting.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


Progent maintains one of the largest teams of Cisco-certified CCIE engineers of any independent consulting firm in the United States. As a result, Progent can provide world-class expertise in finding networking solutions based on Cisco products. Since Progent is also a Microsoft Partner and provides expert application help for a wide array of business applications, Progent can deliver end-to-end information technology solutions that maximize the business value of your information system.

CCIEs are an excellent value because their depth of experience enables them to resolve the most intractable problems rapidly. In most cases, less qualified consultants can burn up many hours or days wrestling with a task that an experienced CCIE can solve in just a few minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have a variety of advanced industry certifications including Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISSP or CISM. This allows Progent to provide comprehensive services that address a wide array of IT products without incurring extra costs and interruptions managing too many specialists.

Patch Management for Cisco Network Devices
Patch management is a critical and complicated task. Timely and properly managed updating maximizes security, regulatory compliance, uptime, and capability. Sporadic patch management can cause security gaps, compatibility issues, slow or inconsistent performance, unnecessary offline stretches, or unavailability of key functions. Patching involves more than occasional updates of operating systems and apps for servers and endpoints. Firmware updates can be as essential for infrastructure appliances such as switches, firewalls, and wireless APs.

Software Update Management Services for Network Infrastructure Appliances

Progent offers software update management support for network appliances from Cisco and other leading vendors

Progent has provided high-end assistance for Cisco infrastructure products for more than twenty years and Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective option for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information network. To learn about Progent's services for firmware update management, check out Progent's software update management solutions.

To find out more about Progent's consulting support services for Cisco network technology, select a topic:

Other Support Expertise Available from Progent
Besides Cisco technology, Progent's consultants offer expertise for a variety of major areas of computer technology, allowing Progent's experts to deliver comprehensive business solutions for companies of any size. A few vital areas where Progent can provide world-class expertise are: By offering a convenient centralized resource for network generalists and application experts, Progent can deliver fast, affordable, and thorough information technology solutions that match the unique requirements of companies in Akron Ohio.



An index of content::

  • 24 Hour IT Consultants Exchange 2019 Migration 24-Hour Exchange 2019 MCDB Cache Computer Engineer

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    Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office desktop or Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support to assist you to manage and troubleshoot your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.

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    Microsoft SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to network users, reducing the complexity of creating, integrating, managing, and accessing enterprise information and database programs in environments ranging from mobile devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in planning and building information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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  • Akron Cisco Server Recovery
  • Microsoft Certified Expert Intune Conditional Access Engineer Intune Policy Settings Integration Support

  • Dynamics GP 2010 Technical Support
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    Progent can show you how to plan and implement an efficient migration to Dynamics GP so that you retain your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity disruption by designing and executing a sensible migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom business applications and eCommerce solutions that work transparently with Dynamics GP.

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  • Microsoft 365 and iOS Engineer
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  • Microsoft Certified Professional Home Based Jobs Cisco CCNP Contract Job Opportunities
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    Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances like switches and Wi-Fi access points, and IoT devices like sensors and health monitors.

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  • Microsoft and Cisco Oracle database administration Security Team
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    Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle application developer. Progent can provide comprehensive DBA services for all versions of Oracle including 10g and 11g and can also help design, create, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also can provide consulting for Streams replication technologies and Oracle Recovery Manager.

  • 24 Hour Cisco Server Install Akron
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    Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software products by making it simpler to copy system images, control mobile computers, and operate management utilities. In addition to alerting you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and standards to manage PDAs and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that includes policies, procedures and IT products to keep your IT network protected.

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    Progentís Shared Call Center service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.

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    Progent is a certified Altaro partner and can design and manage a deployment of Altaro O365 Backup to preserve your M365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.

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    Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of ISA Server.

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    Progent's Microsoft engineers offer affordable online support and programming services to assist you to plan, implement, manage, and troubleshoot SharePoint 2010 environments that can include web sites that can function as intranets, extranets, document management tools, blogs, data marts, business analytics, enterprise search, Visio-driven workflows, and other tools to promote and enhance teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's familiar office productivity applications like Office Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from previous releases of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.

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    DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize businesses a range of affordable alternatives for replicating and recovering vital applications such as Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning consultants have extensive experience incorporating DoubleTake/Carbonite products into small business information systems to achieve a high level of availability and business continuity readiness at an affordable price.

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    Progent's Cisco Catalyst 802.11ax AP consultants offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.

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    Progent provides a selection of IT service packages for small businesses. These information technology outsourcing and network monitoring services are built around the anticipatory problem handling abilities of Operations Manager, a next-generation network and IT support software platform that tracks the reliability, throughput, and security of your information system and isolates potential problems before they can bring down your system. With Progent's economically priced network service programs, small businesses can choose a basic co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's ProSight portfolio of managed services are designed to provide businesses who have small in-house IT support teams with affordable access to world-class management tools and consulting experts. Benefits of the ProSight catalog of managed services include fixed IT management costs, smart automation of common administrative tasks, ongoing adoption of the latest information technology, smooth migration from older technology to current solutions, close alignment of computer technology with strategic goals, guidance from seasoned IT experts, and allowing management to concentrate on business instead of ever-changing information technology.

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    Cisco Nexus series switches are engineered to provide the speed, scale, availability, virtualization support, density, security and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting expertise to assist you to design an efficient switch topology, build pilot systems to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, perform security vulnerability evaluations, configure advanced monitoring, consolidate network resources through virtualization, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and set up the advanced zero-downtime capabilities available for Cisco's Nexus family of switches. Progent's consultants can also help your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.

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    Progent provides the help of Microsoft and Cisco-Certified network consulting experts to offer clients economical alternatives to help businesses optimize the value of Microsoft and Cisco products. For networks that range from remote offices to large corporations, Progent's expert engineers can assist you to improve your information system's e-mail architecture, protection, availability, performance, and network management.

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    Progentís Co-managed Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified technical support technicians and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

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    Progent offers expert support for each phase of your Microsoft Exchange 2010 migration with services that include end-to-end project management services, site readiness preparation, project planning, cost estimates of all new software and equipment required, recommended vendor sourcing, system verification at client site or at Progent's testing lab, managing transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and training for customer's IT group and end users.

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