Akron, Ohio Microsoft Premier Certified Exchange Support Experts
Exchange Server and Exchange Online Implementation Design Consulting, Migration Consulting, and Troubleshooting Experts
Progent's Microsoft-certified support professionals have over 20 years of experience helping companies of all sizes to plan, install, and maintain messaging solutions built around Exchange Server. For businesses in Akron Ohio, Progent offers a range of affordable Microsoft Exchange support and troubleshooting services to make sure that your organization's Microsoft Exchange solution features:
Data security
Inbound and outbound virus and spam defense and content filtering
Dependability
Easy connectivity for off-site and on-the-road workers
Time-saving administration mechanisms
Universal inboxes with voicemail, Instant Messaging, Real-time Presence, and video conferencing services
Non-intrusive and high-speed backup and recovery
Full integration of on-premises and cloud-based networks
Progent makes available to businesses an online support service provided by Microsoft MCSE authorized Exchange professionals to resolve Exchange Server issues rapidly. Progent's onsite network technicians can be sent within 24 hours to businesses in Akron Ohio. Progent's Cisco CCIE certified network engineers have the skill to provide assistance with complex infrastructure issues that impact Exchange performance, and Progent's CISM and GIAC premier security experts can assist your business to protect against or recover from security breaches.
Progent's Microsoft Exchange Server design and troubleshooting professionals can help your company to prepare for and perform efficient upgrades from legacy email environments to an up-to-date Exchange platform. Progent's Microsoft Teams consultants can help your business to integrate Exchange with Microsoft Teams in a hybrid network architecture that ensures that Group memberships remain synchronized. Progent's Power BI integration experts can help you use information from Exchange spreadsheets to create visualizations to include in actionable Power BI business analytics reports and dashboards. Progent can also help your company to expand your Exchange-powered email environment with the new generation of smartphones by offering wireless integration support services like Apple iPhone and iPad integration and Android phone and tablet integration.
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget. For details about Progent's consulting support for hybrid Microsoft 365 and on-prem Exchange environments, visit Microsoft 365 integration with on-premises Exchange.
In addition, Progent can offer 24x7 server monitoring to make sure your organization's email system is always up and running, and Help Desk Services for rapidly solving email problems affecting individual users.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
MS Exchange 2019 Deployment Services
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook. For more information, visit Progent's Microsoft Exchange Server 2019 deployment services.
Microsoft Exchange 2016 Consultants
Exchange 2016 Server's new design permits easier implementation and scale, more efficient use of hardware resources, and reduced administration expense. MS Exchange 2016 also offers tighter integration with Microsoft 365 apps, support for Windows Server 2016, higher throughput, improved DLP, and better recovery, feature-rich support for Apple iOS and Android smart phones and tablets, full web-based management, and a more complete web client. Find out more details about Progent's Exchange 2016 Server planning and support.
Microsoft Exchange Server 2013 Configuration
Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a revamped structure. These enhancements favorably impact key areas like ease of administration, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management services for Exchange Server 2013. Learn more details about Progent's Microsoft Exchange 2013 help.
Microsoft Exchange Server 2010 introduced breakthrough technology for high-availability, protected, integrated messaging. Compared to Microsoft Exchange Server 2007 or Exchange 2003, Microsoft Exchange 2010 is more economical to deploy and support, simpler to manage and expand, more comprehensive in features, faster, less prone to system failure, more complete in its services for mobile workers, and better equipped to protect business data and resist hacker assaults. Learn more concerning Progent's Exchange 2010 help.
MS Exchange Server 2007 Help
MS Exchange Server 2007 is designed to meet the challenges of security, anywhere connectivity, efficiency, and reliability. Exchange Server 2007 provides built-in resilience that enables enterprise-class availability to keep your Exchange environment up and running, reduce spam and viruses, and enable your organization to be compliant with regulatory requirements. Learn more about Progent's MS Exchange Server 2007 support services.
MS Exchange 2003 Server Consulting
Exchange Server 2003 offers a reliable, expandable, and manageable infrastructure with round-the-clock messaging and group support as well as reasonable cost of ownership. Microsoft Exchange 2003 remains popular because it supports a broad range of collaborative activities, including scheduling utilities, discussion groups, and group folders, and in addition provides access to data across geographic, logical, and protocol boundaries with functions such as IM, low latency data, and video conferencing. Despite the fact that Microsoft has withdrawn support for the product, Exchange Server 2003 is still among the most widely used versions of the Exchange family. Progent can help you to maintain your current Microsoft Exchange Server 2003 solution or upgrade to a more advanced edition of Exchange. Find out more information about Progent's Exchange Server 2003 consulting.
MS Exchange 2K Consultants
Unlike MS Exchange 5.5, which uses its built-in directory, Exchange Server 2000 uses Microsoft Active Directory, providing a greatly simplified administration and security architecture. Microsoft has ended support for the product and it is long past time to upgrade. Progent's veteran email experts have decades of experience working with Microsoft Exchange 2000 and can help your company to migrate efficiently to a more advanced release of this popular email solution. Find out more information concerning Progent's MS Exchange 2000 consulting services.
Exchange 2016 Migration Consulting Services
Progent's experts can assist you with all stages of your Exchange 2016 Server upgrade including planning, testing, mailbox migration, decommissioning and management/end user training. Progent's certified Exchange consultants can assist you to evaluate the business benefits of adopting Microsoft Exchange 2016, plan and carry out an efficient migration, and provide as-needed technical support. Progent can assist you to create a Microsoft Exchange 2016 ecosystem that utilizes on-premises and/or cloud-based resources. Learn more details about ways that Progent's Microsoft Exchange 2016 migration consultants can assist you to move affordably from your current Exchange solution to MS Exchange 2016.
Microsoft Exchange 2013 Upgrade Consulting Services
Exchange Server 2013 incorporates important enhancements its predecessor MS Exchange Server 2010 and introduces powerful new capabilities plus a simpler architecture. Progent can assist you to upgrade to Exchange 2013 Server while retaining as much as feasible of your existing infrastructure. Progent's experts can also assist you to integrate Exchange 2013 with Lync 2013, SharePoint 2013, and Office or Microsoft 365 for enhanced collaboration support and enterprise search features. Find out how Progent's MS Exchange 2013 migration support services can help you migrate efficiently to MS Exchange Server 2013 for on-premises, cloud, or mixed environments.
Microsoft Exchange 2010 Server Migration Support Services
Progent can provide expert support for every phase of your Exchange Server 2010 migration including outsourced or co-sourced project management services, site analysis, project planning, specification of all new software licenses and equipment needed, suggested vendor sourcing, system verification at customer location or at Progent's testing facility, setting up transitional coexistence of MS Exchange Server 2010 and Exchange Server 2003 or 2007, deployment the solution, decommissioning the old servers, and webinar training for client's support group and end users. Read more about how Progent's Microsoft Exchange 2010 Migration Consulting Services can assist your business to transition economically and efficiently from your legacy Exchange environment to Microsoft Exchange 2010
Spam Filtering, Data Leakage Protection plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data loss prevention and email encryption solution that uses the services and infrastructure of top information security companies to deliver web-based control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Loss Prevention.
Planning and Deployment Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams experts and Microsoft-certified Skype for Business integrators offer remote and on-premises expertise for companies of all sizes to evaluate the benefits of migrating to Microsoft Teams or Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed deployment; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint Server and Microsoft 365; configure HA solutions; interface Microsoft Teams or Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified network security experts can help you create and verify a security environment for your Microsoft Teams or Skype for Business deployment that is compliant with government and industry standards.
Contact Progent for Microsoft Exchange Support Services
If your Ohio business is in need if an Exchange technology support specialist, contact Progent at 800-993-9400 or see Contact Progent.
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business needs.
Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management solution following best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Systems Management Server offers added functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net operational expense of managing and deploying software products by making it simpler to copy system images, control mobile devices, and run management tools. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you develop efficient processes and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security plan that includes policies, processes and technologies to keep your IT computer system safe.
Progent's Citrix-authorized consultants can assist you to understand the strategic benefits of XenServer as well as additional Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your current Citrix technology deployment and help you to optimize resource utilization, responsiveness, protection, uptime, and recoverability.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, team, develop a corporate-wide security strategy, automate network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent customers who lack adequate in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical IT initiatives on schedule.
Progent can assist you in any and all phases of your migration to Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit applications that you intend to retain plus the new 64-bit editions of applications you plan to run.
Retail Management System Support and Help MRP Reporting
In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and one-on-one or group webinar training classes customized to address your specific needs. Progent's consultants also can help you build and maintain a protected, robust network infrastructure to run your ERP, MRP and accounting applications.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent offers affordable remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent's Microsoft-certified consultants can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and increase productivity by ensuring that critical applications are always up to date, tracking licensing, and reporting usage patterns to help you make smart purchasing choices. Once you are set to update your SCCM 2007 change management solution, Progent can assist you to prepare for and implement an efficient move to SCCM 2012.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Progent offers IT services for medium size companies who have 100 to 250 network users. The medium size company or work group has typically been an underserved part of the market for IT consulting services. The cost structures and service access models of major third-party service firms make them excessively costly for the ordinary small business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an information system whose complexity and sophistication are frequently similar to the networks of much larger companies. Progent's service delivery model, which takes full advantage of online support, virtual office infrastructure and proactive server monitoring, significantly reduces the network support expenses of a small-medium business while providing the small company with big-company support from professional, world-class experts with background in a wide range of midsized business network solutions. If your mid-sized company or small business is looking for levels of IT help needed for a medium size organization without budgeting enterprise costs, you need Progent.
DoubleTake/Carbonite Software offers a family of tools designed to provide small and midsize companies a range of affordable solutions for replicating and restoring business-critical applications such as Exchange, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite products into small company IT networks to create a high level of availability and business continuity readiness at a budget-friendly price.
Progent's certified Office Word and Microsoft 365 Word experts offer a wide selection of affordable remote support services to help your organization to maintain your current Microsoft Office Word environment or help you to migrate to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, isolating and resolving compatibility issues between various versions of Word, integrating Office Word with other Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and remote training classes customized for your special requirements.
The QTS Internet Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation facility or if your business is considering migrating your main or offsite backup system to Herakles/QTS, Progent offers a variety of budget-friendly consulting services that include colocation relocation, system deployment and upgrades, infrastructure improvements, project management, virtual server expertise, remote monitoring, streamlined network management, software programming, disaster recovery planning and testing, security assessment, and the support of Progent's Test Lab.
Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to help companies of all sizes to deploy, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help set up testing labs to evaluate Windows 8.1 and develop and implement Windows 8.1 migration projects following proven methodologies.
Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter access, security and compliance, streamlined deployment and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and ongoing consulting support.
Progent has put together two ultra-affordable service packages designed to allow small businesses to receive an impartial network security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security engineer administers an extensive test of your IT infrastructure from beyond your firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from an authorized computer inside your company firewall to determine vulnerabilities to internal attacks. Both security inventory packages are set up and executed from a secured external site.
Progent can deliver a wide array of low-cost remote and on-premises consulting services to help your business to install, manage, and troubleshoot workstations and mobile devices powered by Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progent's support services for software and firmware patch management provide organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, such as scanners, network appliances like routers and Wi-Fi access points, and IoT devices like alarms and health monitors.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps such as Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.
Progent's proven ransomware recovery experts can assist you to restore an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Microsoft Windows 8.1 is engineered to run on devices from smartphones and slates to power-user desktops. An abundance of innovative features, including its touchscreen support and signature live tiles GUI, provide a wide range of advantages for companies who know how to exploit them. Progent's Microsoft-certified experts can assist get your business up to speed with Microsoft Windows 8.1 and make sure you gain significant business advantage from the operating system's various technical enhancements.
Progent is convinced that a carefully designed and executed network can be a pivotal factor for accelerating a company's growth, and Progent follows this philosophy in our own system environment. We have built a fault-tolerant virtual office network that enables Progent's in-house consultants and authorized contractors to deliver rapid and effective support, collaborate closely on complex jobs, and gain from career and private growth from acting as a member of an exciting business ethos of self motivation and independence.
Progent's data protection experts can help you to design, implement and manage a backupup/restore solution based on MSP360 Backup software to protect your IT resources hosted on any major public cloud. Progent offers monitoring and remote management to prevent data loss resulting from user mistakes, system glitches, malicious insiders, and external attacks like ransomware.
This page contains current information on security threats, patches, and leading practices. Contact Progent if your organization needs help defending your network against the latest IT security threats.
Progent offers cost-effective online and on-premises support to help organizations of any size to move any part of their core IT resources to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's cutting edge machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
Progent can provide the part-time or temporary services of a veteran CIO who can provide strategic direction to help your company select and support network solutions to meet your current situation and that can serve as a solid basis for your growth. Progent's temporary CIO consulting services provide economic leverage to organizations trying to optimize the benefits from their IT investment but who are unable or unwilling to take on one more high-level position to their head count. Because Progent is vendor-neutral, with a large staff of engineers certified to support all leading OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in a unique situation to offer objective advice along with advanced technical help for building and maintaining IT solutions that fit the particular needs of your business.
Progent's Cisco-premier CCIE network engineers can help your company to manage your current PIX 500 or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Progent can provide small businesses with an IT management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate technology to improve business processes so they match more closely with your business goals. Your company can develop and implement a well conceived information technology plan without absorbing the expense of a full-time Chief Information Officer.